Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them
for you so you don’t have to.
Lifetime support, dedicated account manager
by your side, every step of the way!

Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to.
Lifetime support, dedicated account manager by your side, every step of the way!

17 Years of
Virtual Staffing
Experience

Trusted by
3,368
SME’s

6,948
Virtual Staff
Hired

Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to. Lifetime support, dedicated account manager by your side, every step of the way!


17 Years of
Virtual Staffing
Experience


Trusted by
3,368
SME’s


6,948
Virtual Staff
Hired

Top Talent. Lifetime Support Not Found Anywhere.

Hire Filipino Staff

Welcome to Remote Staff’s diverse and dynamic pool of virtual staff from the Philippines!

This page is just a small sample of our active candidates – talented Filipino staff who embody the skills, dedication, and professionalism that Remote Staff is known for.

We know you understand the value of having the right team, so we take special care in understanding and matching your specific business needs with the right talent.

Take the first step towards empowering your business with Remote Staff’s exceptional talent. Let’s build your success story together.

 

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Candidates:

575

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $9.31/hr

Cristine

Candidate ID: 452794


ADVANCED

    Office 365, Microsoft Dynamics GP, IFCA, Customer Service...

INTERMEDIATE

    Microsoft Office, Microsoft Tools, Microsoft Access, Microsoft Excel...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.31 per hour or $USD 807.20 per month

Full Time: $USD 9.31 per hour or $USD 1614.40 per month

Remote Staff Recruiter Comments

  • Cristine is a dedicated professional with more than 6 years of work experience. She is a graduate of Bachelor of Science in Hotel and Restaurant Management.
  • She started as a Guest Service Agent in a hotel before working in UAE. During her tenure, she was functioning as an Administrative Assistant and eventually got promoted to a Procurement Specialist. 
  • She has transitioned as a Virtual assistant for an Australian property management service company. She liked the idea of working from home and took a part-time job as a Product sourcing specialist for an e-commerce platform store.
  • In her entire professional career, she has performed the following tasks:
    • Scheduling and confirmation of appointments
    • Maintaining event calendars
    • Answering all inbound calls for inquiries
    • Sorting and organizing of records accurately
    • Email management
    • Travel itinerary management
    • Maintenance and updating of supplier information
    • Creation of purchase orders ensuring relevant procurement
    • Preparation of reports
    • Product research
    • Analyzing, and approving products and services to be purchased
    • Calculation of profits
  • She is an able user of the following tools/software:
    • Microsoft ZIP
    • IFCA (PMS) System
    • Opera System
    • Microsoft and Office 365
    • Canva
    • Amazon FBA
    • Amazon calculator
  • She is ready to start immediately.

Predictive Index Behavioral Profile - Altruist

Strongest Behaviors

  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
  • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
  • Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.

Behavioral Summary

  A pleasant and extraverted person, Cristine is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Cristine gets along easily with a wide variety of people. Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.

Eager to be sure that things are done exactly right, they’ll follow-up carefully and closely if the work requires delegation of details to others. When it is necessary to be critical, will try to do that in a constructive, supportive manner. Their sense of urgency and sense of duty combine to make someone who is actively concerned about the timeliness, as well as the correctness, of any work for which they are held responsible.


Employment History

Product Sourcing Specialist

Industry:

Retail / Merchandise

Employment Period:

July 2022 to November 2022 (3 Months)

Duties and Responsibilities:

  • Sourcing suppliers and maintaining long-lasting relationships with them as well as existing suppliers.
  • Implementing inventory optimization strategies within the company.
  • Obtaining quotes from different suppliers using B2B trade sites like Alibaba, Made-in-China, and many more.
  • Negotiating price, quantity, and delivery schedules with suppliers.
  • Assessing quotes and compiling a detailed assessment of cost breakdowns.
  • Generating quote comparisons and contributing to internal supplier selection based on the quotes.
  • Providing solutions to improve company spending and outsourcing.
  • Ensure timeliness and accuracy of work prior to submission.
     

Procurement Officer | Receptionist/ Admin Assistant

Industry:

Property / Real Estate

Employment Period:

September 2017 to February 2022 (52 Months)

Duties and Responsibilities:

Procurement Officer | October 02, 2019-February 20, 2022

  • Reviewing, comparing, analyzing, and approving products and services to be purchased.
  • Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.
  • Creates purchase orders, ensuring relevant procurement procedures have been applied and all supporting documentation is attached.
  • Review quality of purchased products.
  • Prepare reports and updates as and when required.
  • Check, review and matches received tax invoices with the LPO and ensures that all supporting documents have been attached (i.e signed D.O or Service Report).
  • Process suppliers’ payment and follow up payments to Accounts Department.
  • Provides assistance to Senior Procurement Officer in all aspects.
  • Ability to manage and maintain good relationships with vendors.

Receptionist/Admin Assistant || September 24, 2017-October 01, 2019

  • Greet clients and visitors with a positive, helpful attitude.
  • Manage meeting room bookings and ensure that everything is in order.
  • Keep meeting rooms clean and tidy.
  • Schedule and confirm appointments and maintain event calendars.
  • Answers all incoming phone calls and dialing international numbers.
  • Deal with complaints or problems.
  • Manage and maintain petty cash.
  • Sort, organize and maintain office records accurately.
  • Assisting colleagues with administrative tasks.
  • Answering, forwarding, and screening phone calls.
  • Sorting and distributing mails.

Receptionist/ Reservation Agent

Industry:

Hotel / Hospitality

Employment Period:

December 2016 to July 2017 (7 Months)

Duties and Responsibilities:

  • Processes reservations by mail, telephone, fax or central reservation systems referral.
  • Answer all client questions and incoming calls.
  • Redirect phone calls to the appropriate department and take down messages.
  • Processes reservations from the sales office, other hotel departments, and travel agents.
  • Creates and maintains reservation records by date of arrival and alphabetical listing.
  • Processes cancellations and modifications and promptly relays this information to the front desk.
  • Assists in preregistration activities when appropriate.
  • Monitor, organize and forward emails.
  • Maintain records and files.

Guest Service Agent

Industry:

Hotel / Hospitality

Employment Period:

March 2016 to December 2016 (9 Months)

Duties and Responsibilities:

  • Administering check-ins and check-outs.
  • Providing front desk services to guests.
  • Assigning rooms and taking care of administrative duties.
  • Delivering mail and messages.
  • Processing guest payments.
  • Coordinating with bell service and staff management.
  • Accommodating general and unique requests.

Medical Virtual Assistant

Industry:

Healthcare / Medical

Employment Period:

January 2023 to March 2025 (26 Months)

Duties and Responsibilities:

  • Efficiently and effectively utilize the practice software to arrive, queue, and book patients’ appointments according to the practice policy set by the practice principal.
  • Collaboration with nursing, allied health, GPs, and administrative personnel to provide patient care. 
  • Ensuring administrative duties are completed, including scanning, batching, answering phone calls, and compiling and transferring patients’ files. 
  • Confirm each patient’s insurance eligibility and validity.

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Graduation Date:

December 19, 2015

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Office 365, Microsoft Dynamics GP, IFCA, Customer Service, Google Apps, Administrative Skills, Purchasing Management, Sourcing, Research, Travel Management, Analytical Skills, Organizational Skills, CRM, Problem solving,

INTERMEDIATE ★★

    Microsoft Office, Microsoft Tools, Microsoft Access, Microsoft ExcelMicrosoft PowerPointMicrosoft OutlookMicrosoft WordAccounts Receivable Management

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Lenovo (Intel Core i3)
  • Processor: Intel Core i3
  • Operating System: Windows 10

All-inclusive Rate: USD $9.31/hr

Joel

Candidate ID: 452613


ADVANCED

    Photo Editing, Photo Manipulation, Photography, Graphic Design...

INTERMEDIATE

    Illustration, Video Editing, Social Media, Data Management...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Pacific Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.80 per hour or $USD 675.57 per month

Full Time: $USD 9.31 per hour or $USD 1614.40 per month

Remote Staff Recruiter Comments

  • He has 6 years of working experience as a Graphic Designer/ Photo Editor for IT, marketing, and real estate companies 
  • He has experience designing for marketing collaterals, social media graphics, and video editing 
  • He had experience working for Real Estate clients in Australia where he did photo enhancement and photo manipulation of their properties before listing it on the internet
  • He also has experience doing package design, and photoshoots 
  • He is a confident user of the following tools 
    • Adobe Photoshop 
    • Adobe Lightroom 
    • Adobe Illustrator 
    • Adobe InDesign 
    • Adobe Premiere 
    • Topaz Gigapixel AI (Photo manipulation) 
  • He can start as soon as possible 


Predictive Index Behavioral Profile -  Artisan

Strongest Behaviors
  • Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.

Behavioral Summary

Joel is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Joel plans ahead, double checks, and follows up carefully on decisions and actions.



 

Employment History

Graphic Designer

Industry:

Education

Employment Period:

July 2016 to June 2019 (35 Months)

Duties and Responsibilities:

Create product designs, design templates, website materials, and social media, and print & digital marketing materials.

Part-time Photographer/Editor

Industry:

Entertainment / Media

Employment Period:

October 2016 to June 2017 (7 Months)

Duties and Responsibilities:

Portraits and events photography, photo editing, retouching, and video editing.

Photographer/Editor

Industry:

Entertainment / Media

Employment Period:

August 2019 to May 2021 (21 Months)

Duties and Responsibilities:

Portraits and events photography, photo editing, retouching, and video editing.

Photography Editor

Industry:

Property / Real Estate

Employment Period:

May 2021 to November 2021 (5 Months)

Duties and Responsibilities:

Photo editing, retouching, and virtual staging.

Photo Editor/Retoucher

Industry:

Property / Real Estate

Employment Period:

January 2022 to June 2022 (4 Months)

Duties and Responsibilities:

Photo editing, retouching, and virtual staging.

Virtual Assistant - Graphic Designer/SMM

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

June 2022 to December 2022 (6 Months)

Duties and Responsibilities:

Create social media materials, design templates, website materials, and basic virtual assistant tasks.

Junior Graphic Designer

Industry:

Arts / Design / Fashion

Employment Period:

April 2022 to July 2022 (3 Months)

Duties and Responsibilities:

Create personalized designs for customers.

Graphic Designer

Industry:

Computer / Information Technology (Software)

Employment Period:

April 2023 to December 2024 (19 Months)

Duties and Responsibilities:

Create product designs, design templates, website materials, and social media, and print & digital marketing materials.

Education History

Field of Study:

Art/Design/Creative Multimedia

Major:

Advertising

Graduation Date:

June 30, 2016

Located In:

Philippines

License and Certification: :

NC III VIsual Graphic Design - TESDA


Skills

ADVANCED ★★★

    Photo Editing, Photo Manipulation, Photography, Graphic Design, Illustration, Adobe Illustrator, Adobe InDesign, Adobe Photoshop,

INTERMEDIATE ★★

    IllustrationVideo EditingSocial MediaData ManagementOrganizational Skills

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17151046962
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: MSI (Intel(R) Core(TM) i5)
  • Processor: Intel(R) Core(TM) i5
  • Operating System: Windows 10

All-inclusive Rate: USD $7.80/hr

Kirsty

Candidate ID: 452232


ADVANCED

    Technical Support, Salesforce CRM, Outbound Sales, B2B Calling...

INTERMEDIATE

    Technical Support, Salesforce CRM, Microsoft Office...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.80 per hour or $USD 1351.15 per month

Remote Staff Recruiter Comments

  • Kirsty has been working for more than 10 years for various BPO companies. She handled different roles wherein she started as a Customer Care Specialist and then became a Technical Support. She had also catered to US, UK, and Australian clients being a Sales Representative. In addition, she has experience working as a Publishing Consultant wherein she managed professional authors through the publication process, and as an HR Specialist focusing on screening candidates and implementing training and development plans. 
  • Recently, she worked remotely as an HR Manager for a US-based company where her involvement was in general - recruitment, employee relations, compensation and benefits, and training and development. At the same, she was also engaged with Sales - doing lead generation and appointment setting. 
  • Overall, her expertise is in the following:
    • Customer Service
    • Outbound Sales
    • B2B campaign
    • Recruitment
    • Onboarding
    • ESL Teaching
    • Appointment Setting
    • Account Management
  • She is adept in using tools/applications such as Salesforce and Microsoft Office - Word, Powerpoint, Excel, SharePoint, and Outlook.
  • She is available to start immediately.
Predictive Index Profile - Operator
https://www.predictiveindex.com/reference-profile/operator/

Strongest Behaviors
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary

Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, Kirsty will work within those standards to ensure repeated successes and high-quality results. She has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well-thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

 

 


Employment History

Outbound Sales Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2022 to June 2022 (4 Months)

Duties and Responsibilities:

  • We focuses on securing sales by reaching out to clients through calls, correspondence.
  • They primarily offer products and services, assisting customers every step of the way to ensure client satisfaction. covered.
  • We assure all timelines and budgets stay in place and we find the right service providers for the customers.

Publishing Consultant

Industry:

Printing / Publishing

Employment Period:

September 2021 to March 2022 (6 Months)

Duties and Responsibilities:

  • We manages an author’s project through the entire writing, production, and publishing process.
  • We inform, advises, and educates the author every step of the way through their book publishing project so they have a seamless, nodrama experience.
  • We set expectations all through the project, so the author has no surprises.
  • We assure all details are covered.
  • We assure all timelines and budgets stay in place and we find the right service providers for the author.

Virtual Assistant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2021 to August 2021 (6 Months)

Duties and Responsibilities:

  • We specializes in offering administrative services to clients from a remote location, usually a home office.
  • Typical tasks a virtual assistant might perform include scheduling appointments, making phone calls, making travel arrangements, and managing email accounts.

English Teacher

Industry:

Education

Employment Period:

January 2020 to August 2021 (19 Months)

Duties and Responsibilities:

  • We prepare course materials and design lessons that cover all aspects of the English language, whether written or verbal.
  • We keep track of student progress and customize individualized plans for students with special requirements.

HR Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2019 to January 2020 (10 Months)

Duties and Responsibilities:

  • I am responsible of Screening qualified applicants, implementing rules and policies, preparing, and reviewing compensation and benefits packages,
  • Administering health and life insurance programs, implementing training and development plans,
  • Updating employee records with new hire information and/or changes in employment status.

Sales Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2017 to January 2019 (23 Months)

Duties and Responsibilities:

  • We are responsible for selling a company's products by identifying leads, educating prospects on products through calls, training, and presentations, and aiding about their loans.

Customer Care Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2010 to February 2011 (6 Months)

Duties and Responsibilities:

  • We call potential customers, without any prior solicitation.
  • We sell prescriptions for male enhancement.

Technical Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2012 to January 2017 (51 Months)

Duties and Responsibilities:

  • We manage, maintain, and repair IT systems.
  • Their responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software, following up with clients to ensure the problem is resolved.

Appointment Setter

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2022 to November 2022 (4 Months)

Duties and Responsibilities:

  • Making outbound calls and answering inbound calls from potential and existing clients, scheduling appointments with clients, cold calling prospects, determining customer interests, emailing customers, keeping accurate records, scheduling consultations between sales staff and prospective clients, and ensuring that important meetings are scheduled for the sales team.

HR Manager/Lead Scraping

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2022 to March 2023 (4 Months)

Duties and Responsibilities:

HR Manager
I am responsible for Screening qualified applicants, implementing rules and policies, preparing, and reviewing compensation and benefits packages, administering health
and life insurance programs, implementing training and development plans.

Updating employee records with new hire information and/or changes in employment status.

I’m in charge of planning, arranging, and managing the hiring of new personnel

Lead Scraping
I am in charge of finding new customers for my client’s goods and services and ensuring the commencement of target market interest in a firm. I usually set up appointments and discover potential prospects for the sales team. I look for prospects. and use strategic methods to pique the interest of potential clients to improve future sales.

 

Education History

Field of Study:

Art/Design/Creative Multimedia

Major:

Mass

Graduation Date:

January 1, 2012

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Technical Support, Salesforce CRM, Outbound Sales, B2B Calling,

INTERMEDIATE ★★

    Technical SupportSalesforce CRMMicrosoft Office

Work at Home Capabilities:

  • Internet Bandwidth: 50 Mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 9.50, Upload: 55.33
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: DELL (Intel Core i5)
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $7.80/hr

Pamela

Candidate ID: 452139


ADVANCED

    Technical Support, Customer Experience...

INTERMEDIATE

    Technical Support, Email Support...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.80 per hour or $USD 1351.15 per month

Remote Staff Recruiter Comments

  • Pamela has more than 4 years of relevant work experience in the BPO industry.
  • She has catered costumers/clients in the US, Australia, Canada and India.
  • She has gained solid background in costumer handling, taking inbound and outbound calls, providing technical support via chat and email, troubleshooting, resolving customer’s inquiries and payment processing.
  • She is proficient with the following tools:
    • CRM
    • Siebel
    • MyCSP portal
    • Microsoft Office applications
    • Canva
  • Pamela can confidently express her thoughts well.
  • She is available to start immediately

Employment History

Outbound Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2017 to June 2017 (2 Months)

Duties and Responsibilities:

  • Making cold calls to leads on a list until we find a customer that fits the qualifications that we have for the certain subscription of the account.

Technical Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2017 to August 2019 (24 Months)

Duties and Responsibilities:

  • Assisting customer customer queries and technical difficulties for the service.
  • Answering queries about billing and other account issues such as unauthorized access to their accounts as well as scheduling and rescheduling installation and service work orders.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2019 to August 2020 (12 Months)

Duties and Responsibilities:

  • Assisting customer account issues and services including reset of password, basic billing concerns and issues with recovering account.

Account Specialists/Client Service Associate

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2021 to May 2022 (11 Months)

Duties and Responsibilities:

Account Specialists || January 2022 - May 2022
  • Fixing issues with the merchants/user's account. Namely billing, technical issues, taxes, etc.
Client Service Associate || June 2021- Dec 2021
  • Handling billing issues, ads, ad delivery issues and account issue for Advertising Clients.

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Hotel and Restaurant Management

Graduation Date:

January 1, 2017

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Technical SupportCustomer Experience

INTERMEDIATE ★★

    Technical SupportEmail Support

Work at Home Capabilities:

  • Internet Bandwidth: 100 Mbps and above
  • Working Environment: Private Room
  • Speed Test Result: Download: 111.67, Upload: 105.79
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: ASUS PRO (Intel Core i5-8250OU CPU)
  • Processor: Intel Core i5-8250OU CPU
  • Operating System: Windows 10

All-inclusive Rate: USD $7.80/hr

Jeconiah

Candidate ID: 451842


ADVANCED

    Digital Marketing, Appointment Setting, Social Media Marketing, Social Media Management...

INTERMEDIATE

    Photo Editing, SEO...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.80 per hour or $USD 675.57 per month

Full Time: $USD 7.80 per hour or $USD 1351.15 per month

Remote Staff Recruiter Comments

  • Jeconiah has more than 4 years of experience in digital marketing.
  • She is a graduate of BS Biology 
  • She has worked as a Social Media Manager/ Digital Marketing Specialist for real estate, education, and e-commerce industries. 
  • She has experience working with clients from Australia, the US, and the UK
  • She has experience with eCommerce platform like Shopify, and eBay 
  • She has experience in different digital marketing tasks which include
    • Curating content for social media posting 
    • Launching organic and paid posts in Facebook, and Google 
    • Managing different social media platforms like Facebook, Instagram, and LinkedIn
    • Creating social media analytics for checking the campaign's performance 
    • Executing email marketing and affiliate marketing 
    • Designing for graphics and simple video editing 
  • She has experience with paid advertisement for Facebook, Google, Microsoft (Bing), and TikTok
  • The maximum budget she handled on a daily basis for Facebook is PHP 100 and 50 USD for Google
  • She also has done SEO on-page optimization, keyword analysis, backlinking 
  • In terms of content writing, she has written captions for social media and newsletter 
  • One of her notable achievements is that she was able to increase her client's page up to 30% through strategic community management
  • She is a confident user of the following tools 
    • Google Analytics 
    • Google Tag Manager
    • Google Ad sense
    • Click Funnel 
    • Mailchimp 
    • Klaviyo 
    • WordPress
    • Go High Level 
    • Active Campaign 
    • Hootsuite 
    • Later.com
    • SEMrush
    • Facebook Meta Business
    • Sales Navigator 
    • Slack 
    • Asana 
    • Adobe Photoshop
    • Adobe Premiere
    • Canva
    • Google Suite
    • Capcut
    • Filmora
  • She is available to start immediately.
Predictive Index Behavioral Profile-  Maverick

Strongest Behaviors
  • Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
  • Task-focused; often notices and is driven to fix technical problems, cutting through any personal/emotional issues. In areas of interest, has aptitude to spot trends in data or figure out how complex systems work.
  • Assertive drive to accomplish personal goals by working around or through roadblocks. Communicates directly and to the point
Behavioral Summary
  • Jeco is very independent, confident, decisive, self-starter, intense and driving. This individual has a strong sense of urgency, can react and adjust quickly to changing conditions, generate novel ideas, and deal with them swiftly.

Employment History

LinkedIn Campaign Manager/Lead Generation Specialist

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

September 2021 to July 2022 (10 Months)

Duties and Responsibilities:

  •  Create targeted lists in Sales Navigator
  •  Send effective connection request outreach "greetings" messaging
  •  Send follow-up messages, once connected if there is an opportunity to send a follow-up.
  • Test multiple variations of messages for split testing to ultimately book calls
  • Collating the Contact Information of the leads (email, phone) after they connect
  •  Prepare activity reporting (who was connected, who received messages, who booked a call etc
  •  Identify key profiles to follow, content and groups to engage with.

Social Media Manager

Industry:

Consulting (Business & Management)

Employment Period:

March 2021 to August 2021 (5 Months)

Duties and Responsibilities:

  • Manages social media account of US/ AU clients
  • Develops a strategy and produces good content
  • Writing content for the whole month in their respective pages

Social Media Specialist

Industry:

Architectural Services / Interior Designing

Employment Period:

September 2020 to March 2021 (6 Months)

Duties and Responsibilities:

  • Content writing
  • Scheduling of posts
  • Analytics report

Social Media Manager - FacebookAds Manager

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

January 2020 to March 2021 (14 Months)

Duties and Responsibilities:

  • Managed social media accounts
  • Created social media graphics for daily postings
  • Increased social media following and clicks by 200%

Social Media Manager/Digital Marketer

Industry:

Retail / Merchandise

Employment Period:

January 2021 to December 2021 (11 Months)

Duties and Responsibilities:

  • Creates landing pages
  • Email marketing
  • Content writing
  • Graphic design
  • Manage and update social media accounts Engages with the brand community

Virtual Assistant - Social Media Manager

Industry:

Education

Employment Period:

August 2021 to February 2022 (6 Months)

Duties and Responsibilities:

  • Creates landing pages
  • Email marketing
  • LinkedIn Campaign Management
  • Creates social media graphics for daily postings
  • Social media marketing
  • DM Marketing
  • Appointment setting
  • Content writing
  • Graphic design

Marketing and Admin Assistant

Industry:

Manufacturing / Production

Employment Period:

August 2022 to September 2022 (1 Months)

Duties and Responsibilities:

  • Creating & sending newsletters
  • Updating content on the website
  • Liaising with existing customers 
  • Reaching out to potential customers 
  • Data entry
  • Updating our Instagram feed - all done by schedule. 
  • Product label design

Digital Marketing Specialist

Industry:

Others

Employment Period:

December 2022 to February 2023 (2 Months)

Duties and Responsibilities:

  • Content Creation 
  • Managing FB ads 
  • Posting social media posts
  • Managing social media accounts (Facebook, Instagram, and LinkedIn)

Social Media Manager

Industry:

Property / Real Estate

Employment Period:

June 2023 to October 2023 (4 Months)

Duties and Responsibilities:

  • Respond to comments and customer queries in a timely manner
  • Scheduling of post using Statusbrew
  • Publish blogs on WordPress
  • Content Creation

Marketing Copywriter

Industry:

Manufacturing / Production

Employment Period:

March 2024 to June 2024 (3 Months)

Duties and Responsibilities:

  •  Supervising all marketing scheduling and meeting our deadlines
  • Copy Writing all content  including Linkedin (CEOs Linkedin)
  • Working alongside our content creator to push all content 1 month in advance on all socials including Linkedin (CEOs Linkedin)
  • Generating new ideas through meetings with content creator and pushing for approval with management
  • Email marketing
    • Flows - improving and split testing low performing
    • Campaigns - segmenting and increasing click throughs and open rates
  • Analytic feedback to CEO and managers once per week on all marketing efforts- Co-ordinating with content creator and Ads department to ensure visuals are in line with targets for Ads
  • Research
    • Competitor research
    • Top performing brands research
    • Top performing products research

Executive Assistant

Industry:

Entertainment / Media

Employment Period:

July 2020 to August 2021 (13 Months)

Duties and Responsibilities:

  • Data Entry
  • Invoicing
  • Payroll Processing
  • Inbox Management
  • Calendar Management

Education History

Field of Study:

Biology

Major:

Biology

Graduation Date:

January 1, 2014

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Digital Marketing, Appointment Setting, Social Media Marketing, Social Media Management, LinkedIn Lead Generation, Copywriting, Writing, Design Development, Email Marketing, Kajabi, Executive Assistance,

INTERMEDIATE ★★

    Photo EditingSEO

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result: 18.44 download; 31.93 upload
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo (AMD Ryzen 5)
  • Processor: AMD Ryzen 5
  • Operating System: Windows 10

All-inclusive Rate: USD $7.80/hr

Ryann

Candidate ID: 451781


ADVANCED

    WordPress Development, IT Technical Support, System Administration...

INTERMEDIATE

    Office 365, Client Servicing, Apache Web Server, C#...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Central Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.80 per hour or $USD 1351.15 per month

Remote Staff Recruiter Comments

  • He is working as an Assistant IT Manager/ System Implementer.
  • He is involved in the installation and configuration of computer hardware operating systems and applications.
  • He maintains and monitors the computer networks and systems.
  • He managed company websites under WordPress.
  • He managed content, personalization and debugging of the website.
  • He is proficient in using:
    • MVC
    • .Net
    • C#
    • WordPress - 5yrs
    • SQL server
  • He needs 30 days notice.
Predictive Index Behavioral Profile - Guardian


Strongest Behaviors
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
  • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
  • Operationally, as opposed to socially, focused. Thinks about what needs to be done, and how to do it well, and generally follows that execution plan.



Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Ryann Jay will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.


 

Employment History

Computer Operator

Industry:

Government / Defence

Employment Period:

December 2008 to February 2009 (2 Months)

Duties and Responsibilities:

  •  Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
  • Review data for deficiencies or errors, correct any incompatibilities if possible and check output
  • Research and obtain further information for incomplete documents
  • Keep information confidential
  • Respond to queries for information and access relevant files
  • Comply with data integrity and security policies
  • Ensure proper use of office equipment and address any malfunction

Computer Operator

Industry:

Government / Defence

Employment Period:

August 2010 to October 2010 (2 Months)

Duties and Responsibilities:

  •  Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
  • Review data for deficiencies or errors, correct any incompatibilities if possible and check output
  • Research and obtain further information for incomplete documents
  • Keep information confidential
  • Respond to queries for information and access relevant files
  • Comply with data integrity and security policies
  •  Ensure proper use of office equipment and address any malfunction

Systems Implementer

Industry:

Employment Period:

January 2014 to December 2014 (11 Months)

Duties and Responsibilities:

  • Installation & configuration of a company’s computer hardware operating systems and applications.
  • Maintenance and monitoring of computer networks and systems.
  • Logging the queries of customers and employees.
  • Diagnosing and solving hardware or software faults.
  • Testing and evaluating new technology.
  • Performing electrical safety checks on the company’s computer equipment.
  • Following instructions, either written or in diagram form, in order to set up a system or fix a fault.
  • Performing Backup files for every computer.
  • Managing Email Server and Two Websites.

IT Consultant

Industry:

Government / Defence

Employment Period:

January 2015 to August 2016 (18 Months)

Duties and Responsibilities:

  •  Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks
  • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Replace parts as required
  • Provide support, including procedural documentation and relevant reports
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Support the roll-out of new applications
  • Set up new users' accounts and profiles
  • Respond within agreed time limits
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Priorities and manage many open cases at one time
  • Rapidly establish a good working relationship with customers and other professionals, such as software developer
  • Test and evaluate new technology
  • Backup SQL Database
  • Dealing with system errors.
  • Consolidating incident report and enhancement request for the system

Assistant IT Manager / System Implementer

Industry:

Computer / Information Technology (Software)

Employment Period:

July 2016 to April 2023 (80 Months)

Duties and Responsibilities:

  •  Installation & configuration of a company’s computer hardware operating systems and applications.
  • Maintenance and monitoring of computer networks and systems.
  • Performing electrical safety checks on the company’s computer equipment.
  • Following instructions, either written or in diagram form, in order to set up a system or fix a fault.
  • Performing Backup files for every computer.
  • Managing Email Server and Two Websites.
  • Ensuring company policies are followed.
  • Resolving customer issues to their overall satisfaction.
  • Providing leadership and direction to all employees.
  • Organizing employee schedule.
  • Motivating employees and ensuring a focus on the mission.
  • Maintaining an overall management style that follows company best practices.
  • Dealing with system errors.
  • Consolidating incident report and enhancement request for the system.

IT head / Software Developer

Industry:

Computer / Information Technology (Software)

Employment Period:

June 2023 to December 2023 (6 Months)

Duties and Responsibilities:

  • Build and optimize a secure web site.
  • Provide continued support for one or web properties.
  • Perform routine site audits
  • Designing algorithms and flowcharts
  • Testing and deploying programs and applications
  • Creating technical documentation to guide future software development projects
  • Implement security measures.
  • Anticipate and report the cost of replacing or updating computer item.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

May 13, 2013

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    WordPress DevelopmentIT Technical SupportSystem Administration

INTERMEDIATE ★★

    Office 365, Client Servicing, Apache Web ServerC#phpMyAdminSoftware DevelopmentSoftware Testing

Work at Home Capabilities:

  • Internet Bandwidth: 100 Mbps and above
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: LENOVO (Intel Core i7)
  • Processor: Intel Core i7
  • Operating System: Windows 10

All-inclusive Rate: USD $6.78/hr

Xerxes

Candidate ID: 451063


ADVANCED

    Customer Service, Cold Calling, Supervisory Skills...

INTERMEDIATE

    Appointment Setting, Lead Generation...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.78 per hour or $USD 587.82 per month

Full Time: $USD 6.78 per hour or $USD 1175.65 per month

Remote Staff Recruiter Comments

  • June is a graduate of Business Management and has been working for 10+ years. Most of his employment was in the BPO where he handled campaigns in online gaming, telco, credit card, and mortgage. In 2018, he shifted to remote work and provided his services to employers in digital marketing and healthcare. He held various roles such as Customer Service Representative, Senior Agent, Supervisor/Staffing Coordinator, Account Specialist, and Digital Marketing Development Representative.
  • In more than 10 years, he became proficient in the following:
    • Cold Calling
    • Sales (B2B)
    • Social Media Marketing
    • Email Management
    • Appointment Setting
    • Customer support (inbound and outbound)
    • Collections
    • Team handling
    • Lead mining
  • Some of the applications he used are Salesforce CRM, LinkedIn, and Seamless.ai.
  • He can start immediately and is amenable to work during the day, whether part-time or full-time.
Predictive Index Behavioral Profile - Altruist

Strongest Behaviors
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Xerxes June is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Xerxes June gets along easily with a wide variety of people.


Employment History

Account Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2021 to October 2022 (17 Months)

Duties and Responsibilities:

  • Assisted customers with concerns and questions about their account, devices and services
  • Offer services and products that would benefit the customer in using their phone
  • Build rapport with tenured customers by acknowledging their loyalty as customers and showing concern for their questions no matter how long they have been a customer
  • Partnered with upper management to create an unforgettable customer experience
  • Answer 30-60 inbound calls
  • Assist new customers get accumulated to service with T-Mobile
  • Answer and provide knowledge about their account, plan, device, due date, and monthly charge
  • Offer additional services that would add to their use and enjoyment of services and devices
  • Build rapport with new customers by making their transition to as easy as possible while making them feel like family

Supervisor/Staffing Coordinator

Industry:

Healthcare / Medical

Employment Period:

June 2018 to February 2021 (32 Months)

Duties and Responsibilities:

  • Investigate the company's staffing needs and take actions to staff accordingly
  • Work closely with the recruiter and Director of HR to set goals-based staffing needs
  • Identify hard to fill roles and take proactive actions
  • Assist in candidate screening and interviewing
  • Assist in new employee onboarding
  • Evaluate new staff training needs and schedule training sessions
  • Assist with new employee orientation
  • Design, plan and make work shifts schedules and training schedules
  • Provide assistance with payroll procedures and activities
  • Identify staffing and recruiting key performance indicator
  • Prepare and present key performance indicator reports
  • Create, present and submit reports for upper management

Marketing Analyst

Industry:

Manufacturing / Production

Employment Period:

June 2005 to August 2009 (49 Months)

Duties and Responsibilities:

  • Examine a campaign's return on investment.
  • Identify new market opportunities.
  • Complete concept-testing for new products.
  • Perform extensive market research.
  • Determine brand perceptions and reputations.
  • Evaluate market penetration.
  • Develop groups and solicit customer feedback.
  • Analyze marketing metrics to identify cause and effect relationships.
  • Identify positive financial outcomes to increase profitability.

Supervisor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2009 to January 2013 (40 Months)

Duties and Responsibilities:

  • Answer phones and respond to customer requests.
  • This campaign specializes in Online gaming account in the US.
  • It requires multitasking skills since it needs to have fast and dynamic skills in chat, email, and calls.
  • Chat is a different concern same with calls and email. It needs to have a skill which requires exceptional critical thinking for the concern of the client will be resolved in a timely manner.
  • It requires also partial and full verification when a deposit request of the client will be processed in the portal using his credit card details to avoid processing fraud credit cards.

Senior Agent (Billing and Sales/Collections)

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2013 to March 2015 (25 Months)

Duties and Responsibilities:

  • Customer Service Billing and Sales Specialist interact with customers via inbound or outbound calls pertaining to give options to customers for them to maximize their savings and time by providing them information regarding the existing promotion has (TV, internet, phone and mobile).
  • Also includes call types: questions pertaining to making payments, payment arrangements, adjustments or other billing inquiries.
  • Processing the payment of the customers and reminding them of their due date.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2015 to September 2016 (18 Months)

Duties and Responsibilities:

  • It was a home-based account.
  • Mortgage Account Particularly Collections.
  • Receiving inbound calls regarding the status of the customer’s loan and also inquiring about their balances on their account.
  • Processing their payments on their account.
  • As a supervisor, I need to monitor calls and provide feedback in order for the agents to have a better grasp of the things that we need to do for the account to be credible.
  • I need to implement also a contingency plan for the improvements of my agents.
  • I need to implement PIP which means Performance Improvement Plan to the agents which below average on their performance.
  • It’s my duty also to relay and cascade all the exquisite details and dynamic changes that have been implemented on the account.
  • It’s 50% calls and 50% email and chats support task.
  • I’m very well versed in multi-tasking.
  • I also take calls when the client tells me that we need everybody to hands on deck.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2016 to May 2018 (20 Months)

Duties and Responsibilities:

  • Processing payment, balance transfer, updating account details, filing billing disputes, and fraud reports.
  • Upselling eligible card product change and providing the benefits of having the card change.
  • Providing also the promotions that they are eligible in their account.
  • Providing Cardholders with the basic terms and conditions on their cards and giving the benefits of choosing their purchase partner.

Digital Marketing Analyst Expert

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2022 to January 2024 (15 Months)

Duties and Responsibilities:

Cold Calling · Sales · Lead Generation · Social Media Marketing · Business-to Business (B2B) · Email Management · Virtual Assistance · Digital Marketing

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Business Management

Graduation Date:

March 1, 2007

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Customer Service, Cold Calling, Supervisory Skills,

INTERMEDIATE ★★

    Appointment SettingLead Generation

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Lenovo (Intel Core i5)
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $12.86/hr

Jhonalyn

Candidate ID: 450623


ADVANCED

    Executive Assistance, Event Management, Client Relations, Managerial Skills...

INTERMEDIATE

    ...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 10.83 per hour or $USD 938.83 per month

Full Time: $USD 12.86 per hour or $USD 2228.65 per month

Remote Staff Recruiter Comments

Jonah can be coined as a jack-of-all-trades. She's been a Travel Specialist in a BPO, an Account Manager handling recruitment in a Training company, Admin and Executive Assistant in 2 other BPOs, HR Generalist, Operations Manager, and now, a full-time Virtual Assistant. 

She is proficient in supporting the following:
  • End-to-end recruitment
  • Executive assistance
  • Admin business support
  • Finance, procurement, and asset management
  • Travel arrangement
  • Team supervision (50 people)
  • Operations management
  • Client relations
  • Business development
  • Project management
  • Invoice processing
She's able to fill in the following positions:
  • Hotel staff (Receptionist, F&B, Housekeeping)
  • IT professionals
  • Ops Manager
  • Directors
  • Executives
She is exposed to the following software/applications:
  • MS Office Apps
  • Google Suite
  • Skype
  • Client-specific CRM
  • Wix
  • MailChimp
  • Social media platform
  • Xero - beginner
  • HRIS
  • Monster
  • Jobstreet
  • LinkedIn

Predictive Index Behavioral Profile - Adapter
https://www.predictiveindex.com/reference-profile/adapter/

Strongest Behaviors:
  • Proactivity in driving to reach goals while moving at a faster-than-average pace. Inquisitive about the world.
  • Relatively independent in taking action on their own ideas. Resourcefully works around most obstacles blocking completion of what they want to accomplish.
  • Eager for results, drive is for swift implementation. Works best in fast-paced environments offering a variety of activities, rather than routines.
  • Risk-taking and focus on future goals; more concerned with the future than the past. Adaptable, operates flexibly.

Behavioral Summary: 

She is a flexible individual who portrays a similar amount of each drive. At times, she may express certain motivational needs, and at other times those needs may be different.

Jhonalyn is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

In most circumstances, she is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. 


Employment History

Senior Travel Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2007 to May 2009 (27 Months)

Duties and Responsibilities:

  • Answered customer calls and managed accounts, flight schedules, and hotel reservations and provide resolution to customers regarding their travel concerns.

Excel Asia Training & Devt

Industry:

Human Resources Management / Consulting

Employment Period:

May 2010 to April 2012 (23 Months)

Duties and Responsibilities:

  • Manage client hiring requirements by headhunting/sourcing for qualified candidates according to specified requirements.
  • Screen, assess, and coach candidates based on their qualifications and profile which client (company) would be best for them.

HR Officer (Part-time)

Industry:

Hotel / Hospitality

Employment Period:

October 2011 to October 2013 (24 Months)

Duties and Responsibilities:

  • In charge of the preparation of monthly payroll and end to end HR process.
  • Assigned in the preparation of report for Government mandated benefits.
  • Source, screen and conduct the recruitment process of applicants and in charge of training & development.

HR Generalist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2013 to May 2014 (8 Months)

Duties and Responsibilities:

HR Generalist - September 2013 - May 2014
  • In charge of Admin Hearing, employee loan processing and upkeep/maintenance of human resource information system records
  • Responsible for the following functional areas: company wide event, employee relations, training, performance management, on boarding, health and welfare benefits and policy implementation.
  • HR and Site wide events planner and coordinator.
  • Provide support to employees (2000 FTEs) in various HR-related topics such as leaves and compensation and resolve any issues that my arise.
Site Admin and Executive Assistant to the Vice President of Operations and Site Director - September 2012 - September 2013
  • Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
  • Providing real-time scheduling support by booking appointments and preventing conflicts.
  • Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
  • Generate reports, transcribe minutes from meetings, create presentations, and conduct research.
  • Assist in the engagement activities and project initiatives of each business unit and resolve daily admin and operational problems.

Executive Assistant and Admin Business Support Supervisor

Industry:

Telecommunication

Employment Period:

June 2014 to June 2017 (36 Months)

Duties and Responsibilities:

  • Provide high level support to Site Directors and company executives.
  • Managing complex schedule of Site Directors and Expats.
  • Book, set-up and arrange meetings and conference calls. Assist in all aspects of administrative, HR, events and facilities
  • Finance, Procurement and Asset Management.
  • Assist in the engagement activities and project initiatives of each business units with 1500 FTEs.
  • Coordinate between departments and operating units in resolving day-today administrative and operational problems. 

Executive Assistant to the President & CEO

Industry:

Others

Employment Period:

October 2017 to April 2018 (6 Months)

Duties and Responsibilities:

  • Provide high level support to the owner of the company.
  • Scheduling of meetings and appointment, making complex and detailed travel arrangements and organizing daily calendar.
  • Create expense report and handle projects.
  • Conduct research on prospective corporate processes and evaluate current needs and submit proposal on how to make it better.
  • Support CEO in his external commitments locally and abroad.

Proprietor / Operations Manager

Industry:

Human Resources Management / Consulting

Employment Period:

June 2018 to March 2020 (21 Months)

Duties and Responsibilities:

  • Provide assistance to clients who needs help in processing compensation & benefits business, building and construction permits, VISA processing.
  • Organize and arrange travel and tours and events. 
  • Worked as liaison, recruiter and consultant in startup companies and connect them with reliable individuals to make their company vision and mission come to life.
  • Monitor, coordinate, and communicate the strategic objectives of the business.
  • Collaborate and communicate successfully with other entities outside of the business.

Senior Account & Operations Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2019 to January 2021 (19 Months)

Duties and Responsibilities:

  • Recruits, selects, hires, and trains new employees and prepares them for the under pressure job.
  • Organize and arrange travel and tours and events. 
  • Prepares performance reports by collecting and analyzing call center agents' data and report it to the client and CEO.
  • Evaluates individual performance reviews and overall team effectiveness
  • Determines call center operational strategies by evaluating team results and Reliability, discretion and objectives. initiative Meets financial targets by estimating performance requirements.

Business Improvement Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2021 to July 2023 (27 Months)

Duties and Responsibilities:

  • Analyze and identify operational and employee skills that could be improved
  • Assist with employee life cycle (selection, training, onboarding, performance evaluation, retention and offboarding).
  • Facilitate team activities, onboarding, product and skills training.
  • Collaborate with the CEO, Managers and Team Leaders in creating company policies.
  • Address root cause of system and process deficiencies to harmonize business goals.
  • Manage projects and promote work standardization.
  • Ensure that employee intranet and processes are documented, relevant and up-to-date.

Executive Assistant to the CEO

Industry:

Banking / Financial Services

Employment Period:

October 2023 to November 2024 (12 Months)

Duties and Responsibilities:

Assist CEO with his daily responsibilities Oversees Operations Social Media Manager Events Manager

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Management

Graduation Date:

April 1, 2005

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Executive Assistance, Event Management, Client Relations, Managerial Skills, Email Handling, Virtual Assistant Skills, Administrative Skills,

INTERMEDIATE ★★


Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Dell (Intel Core i7)
  • Processor: Intel Core i7
  • Operating System: Windows 10

All-inclusive Rate: USD $12.86/hr

Dan

Candidate ID: 449992


ADVANCED

    PHP, MySQL, CSS, Bootstrap...

INTERMEDIATE

    Java, PHP, Project Management, SEO...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 11.85 per hour or $USD 1026.58 per month

Remote Staff Recruiter Comments

  • Dan has 10 years of expertise. He has a degree Information Technology. He has abilities in designing, developing, and maintaining WordPress websites across various domains including eCommerce, real estate, personal, and corporate websites.
  • His proficiency extends beyond mere development tasks, as he also manage domains and web hosting accounts, indicating a holistic understanding of website management. Additionally, his capability to write programming code from scratch or adapt existing software underscores their versatility and adaptability in handling diverse project requirements.
  • He has experience in software testing and bug fixing and commitment to deliver high-quality products. His is exposed to working with clients from Australia and the United States.
  • He is proficient in using:
    • PHP - 12yrs
    • Laravel - 9yrs
    • WordPress - 6yrs
    • Divi - 6yrs
    • Elementor - 6yrs
    • Avada - 6yrs
    • WP baker - 6yrs
    • Visual composer - 6yrs
    • HTML - 6yrs
    • CSS - 6 yrs
    • JQuery - 6yrs
    • Wix - knowledge
    • Shopify - knowledge
    • Adobe photoshop
    • Canva
  • He can start after ASAP and amendable in working part time
Predictive Index Behavioral Profile -Artisan

Strongest Behaviors:

  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Behavioral Summary:

Dan Laurice is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within his area of expertise. Works at a steady, even pace, leveraging his background for the betterment of the team, company, or customer.

With experience and/or training, he will develop a high level of specialized expertise. Serious and dedicated to the job and the company. His work pace is steady and even-keeled, and he's motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to his decision-making; Dan Laurice plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

MIS Officer

Industry:

Non-Profit Organisation / Social Services / NGO

Employment Period:

August 2008 to August 2010 (23 Months)

Duties and Responsibilities:

  • Receives trouble calls on equipment and diagnoses problems from branches. Actual visit if necessary or remote assistance.
  • Setup new KoopCAS access for newly hired employees.
  •  Assist end-users in using  Accounting System in order not to hamper their daily transactions. 
  • Responsible for making new Account Ledger setup.
  •  Responsible for receiving system backups from branches and restores backup to Head Office Server.
  •  In charge of system backup and recovery
  • Server Maintenance (OpenSUSE, Novell Netware)
  •  Prepare monthly MIS reports of branches and data consolidation.
  •  Installs and troubleshoots computer hardware, software and peripheral devices.
  •  Performs hardware and software maintenance and keep computers free from viruses, malwares and other threats.
  •  Maintain (LAN/WAN) Network and Internet connectivity of the company and branches.
  •  Responsible of purchase orders, tracking of such order, and tracking or repair orders. 
  • Responsible for employee and member ID card production.
  •  Create promotional materials banners, tarpaulins and ID Designs of the company.
  •  Website design and administration using Joomla for company website updates.
  •  Web Projects: developed utility tools using HTML, CSS, PHP, MySQL

Software Implementor

Industry:

Non-Profit Organisation / Social Services / NGO

Employment Period:

August 2010 to August 2013 (36 Months)

Duties and Responsibilities:

  • Conducts data gathering / system analysis to our clients before the implementation phase of our accounting software 
  •  Conducts software orientation and training client users.
  • Server installation and setup.
  • Create and provide user manuals, video tutorials to users.
  •  Document issues, errors and bugs. 
  • Ensure clients being handled are properly implemented user (Trello – a project management tool)
  • Technical Support assistance to users:
    • Phone support, Remote support, Chat support and On-site Support.

Sr. Software Implementor

Industry:

Computer / Information Technology (Software)

Employment Period:

August 2013 to August 2014 (12 Months)

Duties and Responsibilities:

  • Conducts data gathering / system analysis to our clients before the implementation phase of the accounting software  product.
  •  Server installation and setup.
  • Create and provide user manuals, video tutorials to users.
  •  Document issues, errors and bugs using (IssueTracker an in-house custom bug tracking app)
  •  Ensure clients being handled are properly implemented user (Trello – a project management tool) 
  • Technical Support assistance to users:
    •  Phone support, Remote support, Chat support and On-site Support.

Web Developer

Industry:

Computer / Information Technology (Software)

Employment Period:

August 2014 to March 2016 (18 Months)

Duties and Responsibilities:

  • Website Development using JOOMLA.
  •  Develop Web Applications. (Using Laravel, PHP, MySQL, HTML, CSS, Bootstrap, Javascript)
  • Website Administrator (manage CPanel, Webhosting)
  •  Facilitate Jr. Programmers Project Status Reports.
  •  Ensure weekly upload of source code backups of projects in GIT
  •  Ensure R&D protocols are properly implemented and performed by programmers.
  •  Database migrations:
    •  Database Analysis
    •  Prepare migration scripts
    •  Migrate old data to MySQL DB for the new system 
  •  Technical Support for accounting software 

Freelance Web Developer, Webmaster, Virtual Assistant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2016 to September 2017 (14 Months)

Duties and Responsibilities:

  •  Website Design using Divi Themes, Avada, Visual Composer in WordPress.
  •  Creating child themes for custom designs in WordPress sites. 
  • Develop websites using the following technologies (HTML, CSS, Bootstrap, Javascript, JQuery, PHP, MySQL and Laravel).
  •  Content Management System (WordPress, Joomla, Opencart) 
  • WHM and CPanel Administration.
  • Knowledge on FTP (File Transfer Protocol) and SSH (Secure Shell)
  •  Apply basic SEO to content post of a website. 
  • Email Marketing
  • Knowledge on Photoshop

Web Designer/Developer

Industry:

Government / Defence

Employment Period:

February 2017 to July 2017 (5 Months)

Duties and Responsibilities:

  •  Write programming code, either from scratch or by adapting existing website software and graphics packages to meet business requirements for the Tourism Office.
  •  Upload the site onto a server via FTP and register it with different search engines.
  •  Familiarity with Photoshop graphics editing.
  •  Website Technical Support: Test the website and identify any technical problems. 
  • Assist local government units and community-based associations in website and mobile app development for tourism and entrepreneurship.

Freelance Web Developer

Industry:

Consulting (IT / Science / Engineering & Technical)

Employment Period:

August 2018 to February 2020 (18 Months)

Duties and Responsibilities:

  • Develop web application for the barangay and integrate other utility tools.
  • Maintains and update code on the application for additional requirements from clients.
  • Test app modifications and updates.
  • Troubleshoot and fix any bugs encountered.
  • Setup and implement application to actual server via remote access.
  • Technical support.

IT Officer II (Full-Time)

Industry:

Banking / Financial Services

Employment Period:

August 2017 to March 2022 (55 Months)

Duties and Responsibilities:

  • Website Development and Maintenance 
  • Company official website
  • Technologies used: (WordPress, HTML, JQuery, CSS, Bootstrap, PHP)
  • Web App Development
  • Develop in-house web utility app (MRB Portal)
  • Test app modifications and updates.
  • Troubleshoot and fix any bugs encountered.
  • Technical Support.
  • Write programming code, either from scratch or by adapting existing website software and graphics packages to meet business requirements
  • Provides system support and user access on end-users of ICBS accounting system.
  • Performs or runs SQL scripts for correcting erroneous data on the system using PGAdmin.
  • Performs manual monthly batch processes of accounting system.
  • Performs software testing before deploying the war file to live server.
  • Provides and generate data for CIC Data Submission in compliance with Credit Information Corporation (CIC).
  • Management Application Server (Glassfish) for war file deployment of ICBS.
  • Management Reports Maintenance using JasperReports.
  • Manage network infrastructure (Sophos UTM)
  • Maintain (LAN/WAN) Network and Internet connectivity of the company and branches.
  • Spiceworks IT Helpdesk enhancements and maintenance.
  • Webhosting, CPanel and Email Administration (Hostgator).
  • Familiarity with Photoshop for graphics editing.
  • Website Technical Support: Test the website and identify any technical problems.

Technical Support Engineer (Full-Time)

Industry:

Computer / Information Technology (Software)

Employment Period:

March 2022 to May 2022 (2 Months)

Duties and Responsibilities:

  • Deal promptly and efficiently with customer's concerns regarding Elegant Themes' product
  • Logging into the user’s WordPress site and troubleshoot
  • Providing answers to commonly asked theme questions, and being able to provide answers on how to use all the different theme and plugin features.
  • Providing small to mid-range PHP, HTML, CSS, or JavaScript customization to our users, but not limited to common error codes.
  • Provide support in theme installation, plugin installation knowledge to the user.

Wordpress Developer (Part-Time)

Industry:

Consulting (IT / Science / Engineering & Technical)

Employment Period:

May 2021 to May 2023 (23 Months)

Duties and Responsibilities:

  • Website Development and Design.
  • Maintain multiple WordPress websites.
  •  Page Builders (Divi)
  •  Manage domains and webhosting accounts.
  • Technologies used: (WordPress, HTML, JQuery, CSS, PHP, Photoshop)

Wordpress Developer (Part-Time)

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2021 to January 2024 (26 Months)

Duties and Responsibilities:

  • Website Development and Design.
  • Maintain multiple WordPress websites.
  •  API Integration (IRS)
  •  Page Builders (Avada, WP Bakery, Visual Composer)
  •  Manage domains and webhosting accounts.
  • Technologies used: (WordPress, HTML, JQuery, CSS, PHP, Photoshop)

Website Designer

Industry:

Education

Employment Period:

November 2024 to January 2024 (9 Months)

Duties and Responsibilities:

  • Designing platforms 
  • Handling 3 websites creations 
  • WordPress Development (elementor) 

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

March 28, 2008

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    PHP, MySQL, CSS, Bootstrap, jQuery, WordPress, HTML,

INTERMEDIATE ★★

    JavaPHPProject ManagementSEOTechnical Support

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Customed ( AMD Ryzen 5)
  • Processor: AMD Ryzen 5
  • Operating System: Windows 10

All-inclusive Rate: USD $10.83/hr

Maria

Candidate ID: 449540


ADVANCED

    Microsoft, Microsoft Excel, Microsoft Applications, SAP...

INTERMEDIATE

    ...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 10.83 per hour or $USD 938.83 per month

Full Time: $USD 10.83 per hour or $USD 1877.65 per month

Remote Staff Recruiter Comments

  • Avi has been working for 15 years offshore and onshore as an Executive Assistant.  She supports the senior leadership team and provides services to  6 executives in a consultancy firm. Avi’s main responsibilities include managing calendars, making travel arrangements, preparing expense reports, and project management. She also handled US, UK, and Australian clients. Avi has been in this role for a long time and possesses qualities like being well-organized, great time management skills, and being able to act without guidance.

 

  • Her expertise is in the following:

    • Calendar Management

    • Email Management

    • Call Handling

    • Project Management

    • Setting up meetings

    • Inquiry Handling

    • Internal and External Communication between staff and management

    • Travel and Events Arrangement

    • Time Sheet Management

    • Administrative Support

    • Gatekeeping

    • Documentation

 

  • Adept in using the tools/applications like:

    • Microsoft Office (Word, Excel, and PowerPoint)

    • Microsoft Outlook

    • Office 365

    • MS Teams

    • SAP

    • Concur Expense

    • Canva Pro

    • Adobe Photoshop

 

  • She can start immediately and she is amenable to working any shift for a part-time or full-time position.

 

Predictive Index Behavioral Profile - Strategist
https://www.predictiveindex.com/reference-profile/strategist/

 
Strongest Behaviors

  • Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
  • Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish.
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules, and results.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.
  • Task-focused; often notices and is driven to fix technical problems, cutting through any personal/emotional issues. In areas of interest, has the aptitude to spot trends in data or figure out how complex systems work.

Behavioral Summary

Avi is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.
Strongly technically oriented, has confidence in own professional knowledge and ability to get things done quickly and correctly. With experience, will develop a high level of expertise and will be very aware of mistakes committed by self. Avi takes work and responsibilities very seriously and expects others to do the same.
 


Employment History

CASHIER

Industry:

Employment Period:

April 1996 to January 1998 (21 Months)

Duties and Responsibilities:

  • Responsible inhandling thecash register (POS).
  • Suggested products that will increased sales
  • Encourages customers through good communication skills and
  • Standard Operating System ofthe company.

OFFICE STAFF

Industry:

Printing / Publishing

Employment Period:

March 1998 to June 2000 (27 Months)

Duties and Responsibilities:

  • Responsible in Presentation ofproofread materials for clients.
  • Handle Phone Calls
  • Deal with prospective clients.
  • Follow-up Production status.
  • Responsible for deliveries and issuance of DR's and Invoices
  • Handling Weekly petty cash.
  • Responsible in Liquidation of expenses.
  • Handling Clients Quotations.
  • Presenting and filing of Office Documents

INVENTORY CLERK / OFFICE STAFF

Industry:

Printing / Publishing

Employment Period:

August 2000 to June 2002 (22 Months)

Duties and Responsibilities:

  • Responsible in monthly inventory of garments.
  • Rovingpersonnel foroutlet salesandinventories.
  • Handles customer and transactions using POS.
  • Knowledgeable indoing all sales reports inalloutlets.
  • Handles Phone calls and customer complaints.
  • Handles garments coding for standard system.
  • Prepares Monthly Inventory Report using MS Office.
  • Responsible in making signages for marketing posters.
  • Handles Maintenance and trouble shooting for POS.
  • Handles issuance of Official Receipts and filing ofoutlet sales

ENCODER

Industry:

Transportation / Logistics

Employment Period:

August 2002 to October 2002 (2 Months)

Duties and Responsibilities:

  • Responsible in Data Encoding of Real Estates Payments using software
  • Manual coding of real estate bin cards for computerization.
  • Analyzing real estate Bin Cards.

FINE DINING GUEST ATTENDANT

Industry:

Employment Period:

November 2002 to January 2003 (2 Months)

Duties and Responsibilities:

  • Render service tothecustomer by following Company's SOP.
  • Promote suggestive Selling and fine dining experience.
  • Usher assistance to Guest.
  • Responsible in maintaining cleanliness and SOP at Dining Area.
  • Responsible in taking orders and serving.
  • Encourages sales increase through good communication skills, great dining presentation and marketing assistance.

SECRETARY

Industry:

Manufacturing / Production

Employment Period:

January 2003 to September 2004 (20 Months)

Duties and Responsibilities:

  • In Charge in preparation of jobsite monthly expenses per project.
  • Purchasing of Jobsite materials as per jobsite request.
  • Preparation of weekly payables.
  • Prepare uptodatepurchases report.
  • Handle Phone calls.
  • Jobsite monitoring daily reports andschedules.
  • Checking daily incoming and outgoing commodities.
  • Reporting directly to superiors for jobsite updates.
  • Deals with sub contractors and jobsite engineers for daily accomplishments.
  • Responsible in filing documents and receivables.
  • Handles Monthly reports/ miscellaneous expenses for Main Office.
  • Prepares Weekly Vale and Payroll
  • Handles Releasing ofpayroll, and Weekly Vale
  • Handles Suppliers Collection.
  • Prepares Payables and expenses.

EXECUTIVE PERSONAL ASSISTANT

Industry:

Architectural Services / Interior Designing

Employment Period:

September 2004 to February 2013 (100 Months)

Duties and Responsibilities:

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Arrange conferences, meetings, and travel reservations for office personnel.
  • Complete forms in accordance with company procedures.
  • Compose, type, and distribute meeting notes, routine correspondence, and reports.
  • Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Mail newsletters, promotional material, and other information.
  • Maintain scheduling and event calendars.
  • Make copies of correspondence and other printed material.
  • Open, read, route, anddistribute incoming mail and other material, and prepare answers to routine letters.
  • Schedule and confirm appointments for clients and suppliers.
  • Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
  • Take dictation in shorthand or by machine.
  • Collect and disburse funds from cash accounts, and keep records of collections and disbursements.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Coordinate conferences and meetings.
  • Establish work procedures and schedules, and keep track of the daily work of clerical staff.
  • Learn to operate new office technologies as they are developed and implemented.
  • Manage projects, and contribute tothe team.
  • Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
  •  Order anddispensesupplies.
  • Prepare andrelease checks.
  • Provide services to customers, such as order placement and account information.
  • Review work done for correct spelling and grammar, ensure that company format policies are followed.
  • Supervise other clerical staff, and provide training and orientation to new staff.
  • Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

ASSISTANT SECRETARY TO THE VICE PRESIDENT - SALES

Industry:

Manufacturing / Production

Employment Period:

March 2013 to July 2015 (28 Months)

Duties and Responsibilities:

  • Answers, screens and entertains calls; ensures that all calls are properly attended and clearly relayed tothe concerned officer or staff.
  • Contacts clients or colleagues ondifferent transactions of the company.
  • Coordinates with clients or colleagues regarding follow-ups, confirmations and requests.
  • Screens andentertains visitors; ascertains nature orpurpose of visit.
  • Receives, releases, files, sorts, indexes and records documents.
  • Prepares document quotations, reports and writes correspondences.
  • Sends fax communications and ensures clear copies are sent.
  • Reminds/updates schedule of meetings, seminars and client calls.
  • Performs typing jobs and proofreads the same.
  • Makes reservations/coordinates venues fordifferent occasions as well as seminars.
  • Records minutes of meetings.
  • Performs other duties that may be assigned from time totime
  • Answer telephones and giveinformation tocallers, take messages, or transfer calls to appropriate individuals.
  • Arrange conferences, meetings, and travel reservations fo roffice personnel.
  • Complete forms in accordance with company procedures.
  • Compose, type,anddistribute meeting notes, routine correspondence, and reports.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Manage projects, and contribute to the team.
  • Operate electronic mail systems andcoordinate the flow of information both internally and with other organizations.
  • Order anddispensesupplies.
  • Prepare individual and group sales report.
  • Provide services tocustomers, such asorder placement and account information.
  • Review work done for correct spelling andgrammar, ensure that company format policies are followed.
  • Supervise other clerical staff, andprovide training and to new staff.
  • Prepare delivery documents and purchase requisition using SAP program.
  • E-mail communication to clients

PERSONAL ASSISTANT TO THE PRESIDENT

Industry:

Employment Period:

August 2015 to May 2016 (9 Months)

Duties and Responsibilities:

  •  Directly working with the president in running different company.
  • Executive and administrative work.
  • Coordination with different Department and Clients
  • Product presentation
  • Corporate accreditation to different agencies
  • Travel arrangements local and international
  • Hotel Resevations
  • Layout for company profile
  • Arranging calendar of meetings

EXECUTIVE ASSISTANT I EXECUTIVE OFFICE

Industry:

Property / Real Estate

Employment Period:

May 2016 to April 2019 (35 Months)

Duties and Responsibilities:

  • Plans and schedules meetings and appointments, coordinates conferences and manages corporate events
  • Ensures that materials for meetings are received on a timely basis
  • Ensures invitee list includes all relevant participants and arrange meeting space, audio-visual equipment and other tools required
  • Prepares, edits, and distributes correspondence, reports, presentations andanyother formsof communication from the Deputy
  • Coordinates withother LTGC officers/heads on corporate reports and other requirements
  • Attends Senior Management meetings to take minutes
  • Fields incoming correspondence (phone calls,faxes, email), serves as all-around gatekeeper to the Deputy OIC's office
  • Manages travel arrangements and expenses by making travel arrangements e.g., airfare, hotel and coordinates logistics/itinerary
  • Organizes and maintains files and records
  • Maintains contacts in database
  • Provides full administrative support to the Deputy COO
  • Performs any other relevant functions or responsibilities that may be delegated from time to time and participates in ad hoc projects

BUSINESS ASSISTANT TO THE SENIOR DIRECTOR

Industry:

BioTechnology / Pharmaceutical / Clinical research

Employment Period:

June 2019 to November 2019 (5 Months)

Duties and Responsibilities:

  • General secretarial affairs and administrative work
  • Coordinate executive communications, including taking calls, responding to e-mails, etc.
  • Scheduling ofinternal andexternal meetings including agenda, minutes, if necessary; assurance of terms and deadlines of meetings
  • Liaising with different stakeholders
  • Travel Arrangement including airfare, hotel, car services, etc.
  • Create reports and presentations,if needed
  • Organized in maintaining documents, paper or electronic-wise
  • Dealing with different partners
  • Assist Director with any support required

EXECUTIVE ASSISTANT

Industry:

Employment Period:

February 2020 to September 2020 (7 Months)

Duties and Responsibilities:

  • Act as the point of contact among executives, employees, clients and other external partners.
  • Manage information flow in a timely and accurate manner
  • Manage presidents' calendars and set up meetings
  • Make travel and accommodation arrangements
  • Track dailyexpenses andprepare weekly monthly or quarterly reposts
  • Format information for internal and external communication memos, emails, presentations, reports
  • Screen direct phone calls and distribute correspondence
  • Handle confidential documents ensuring they remail secure
  • Conduct research and prepare presentations or reports as assigned

EXECUTIVE ASSISTANT

Industry:

Manufacturing / Production

Employment Period:

October 2020 to August 2021 (10 Months)

Duties and Responsibilities:

  • Act as the point of contact among executives, employees, clients and other external partners
  • Manage information flow in a timely and accurate manner
  • Manage executives' calendars and set up meetings
  • Make travel and accommodation arrangements
  • Track daily expenses and prepare reports
  • Oversee the performance of other staff
  • Act as an office manager by keeping up with office supply inventory
  • Create information for internal and external communication — memos, emails, presentations, reports
  • Take minutes during meetings
  • Screen and direct phone calls and distribute correspondence
  • Organize and maintain the office filing system

EXECUTIVE ASSISTANT

Industry:

Accounting / Audit / Tax

Employment Period:

August 2021 to August 2022 (12 Months)

Duties and Responsibilities:

  • Responsible to deliver proactive support and administrative services, including:
    • Calendar/Meeting Management
    • Email Management
    • Travel Management
    • Expense Management
    • Events Management
    • Timesheet Management
    • Telephone Management

EXECUTIVE ASSISTANT

Industry:

Healthcare / Medical

Employment Period:

August 2021 to August 2022 (12 Months)

Duties and Responsibilities:

  • Provides administrative support to Senior Leadership Team
  • This includes preparing various forms of internal and external
  • communication such as emails, memos, presentations and reports, managing calendars, setting up meetings, creating agendas and taking minutes and responding to various inquiries from internal and external stakeholders.

Education History


Skills

ADVANCED ★★★

    Microsoft, Microsoft Excel, Microsoft Applications, SAP, Intranet, Google Docs, Google Drive, Shared resource, Project Management, Calendar Management, Email management, Administrative Support, Travel Management, Expense management, Timesheet Management, Documentations, Call Handling, Appointment Setting, Microsoft Outlook, Office 365, Adobe Photoshop,

INTERMEDIATE ★★


Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 121.49, Upload: 138.44
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Acer (AMD Ryzen 5 )
  • Processor: AMD Ryzen 5
  • Operating System: Windows 11

All-inclusive Rate: USD $10.33/hr

Irish

Candidate ID: 448149


ADVANCED

    Design Development, Architectural Design, AutoCAD, Drafting...

INTERMEDIATE

    Sketching, 2D Design...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Central Standard Time US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.82 per hour or $USD 851.07 per month

Full Time: $USD 10.33 per hour or $USD 1789.90 per month

Remote Staff Recruiter Comments

Irish has a bachelor's degree in Architecture.

She has 15 years experience working as an AutoCAD operator and designer.

Her experience enabled her to work on architectural, structural, mechanical, electrical, plumbing, and HVAC drafts.

She has had projects from both the USA and Australia.

She handled design drafts that include residential, commercial, and high-rise buildings.

She has been doing design drafts for both plumbing and hydraulics for 3 years now.

As an AutoCAD drafter/operator she has been tasked to(but not limited to):
  • Encode CADD drawings based on information.
  • Prepared preliminary and detailed drawings.
  • Made a drawing list for the purpose of indexing.
  • Ensured and maintained the quality of finished drawings.

For sanitation, she is adept at drafting designs for toilets, kitchens, sewage systems, storm drains, and the like.

She is highly proficient in the following tools:
  • AutoCAD
  • SketchUp
  • MS Office
She is available to work Part-time or Full-time and can start in 1 week.

Predictive Index Behavioral Profile - Artisan

Strongest Behaviors
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Behavioral Summary

Irish June Frances is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.









 

Employment History

Auto-cad Operator/Designer

Industry:

Construction / Building / Engineering

Employment Period:

September 2006 to February 2007 (5 Months)

Duties and Responsibilities:

  • Encoding of CADD drawings based on information provided to them by their Landscape Architect.
  • Prepares shop/detailed drawings.
  • Filing of all communication and instruction regarding the project for future reference.
  • Check printing of all drawings for preliminary evaluation.
  • Making drawing list for the purpose of indexing the drawings.
  • Reviewing of drawings based on code and other standard drawing parameters. Coordination among peers the standard being used by the project.
  • Writes down notes comments and outstanding issue encountered during encoding.
  • If so required, go on overseas work to assist in the delivery of fast track project. Ensures and maintains quality for finished drawing. 

Auto-cad Operator/Designer

Industry:

Construction / Building / Engineering

Employment Period:

January 2006 to May 2008 (28 Months)

Duties and Responsibilities:

  • Encoding of CADD drawings based on information provided to them by their Project Manager & Engineers.
  • Prepares shop/detailed drawings and as-built drawings.
  • Check the consistency of the written instruction to the verbal instruction received for it.
  • Filing of all communication and instruction regarding the project for future reference.
  • Check printing of all drawings for preliminary evaluation.
  • Making drawing list for the purpose of indexing the drawings.
  • Reviewing of drawings based on code and other standard drawing parameters. Coordination among peers the standard being used by the project.
  • Takes care of printing setup and CTB files to be used on the drawings.
  • Writes down notes comments and outstanding issue encountered during encoding.
  • • If so required, go on overseas work to assist in the delivery of fast track project. • Ensures and maintains quality for finished drawing. 

CONTRACTOR

Industry:

Construction / Building / Engineering

Employment Period:

June 2016 to August 2016 (2 Months)

Duties and Responsibilities:

  • Home Improvement
  • Residential project design
  • Prepared complete set of Architectural, Structural, Mechanical, Electrical and Plumbing design plans using AutoCAD.
  • Print in A1 size paper
  • Have it sign and sealed with the designated professionals.

Sub-Contractor

Industry:

Construction / Building / Engineering

Employment Period:

May 2015 to November 2015 (6 Months)

Duties and Responsibilities:

  • Project in charge EEI project masonry and rectification works.

Auto-cad Operator/Designer

Industry:

Construction / Building / Engineering

Employment Period:

June 2008 to December 2009 (18 Months)

Duties and Responsibilities:

  •  Encoding of MEPF drawings with regards to shop drawings and as-built drawings.
  • Filing of all communication and instruction regarding the project for future reference.
  • Check printing of all drawings for preliminary evaluation.
  • Making drawing list for the purpose of indexing the drawings.
  • Reviewing of drawings based on code and other standard drawing parameters. Coordination among peers the standard being used by the project.
  • Writes down notes comments and outstanding issue encountered during encoding.
  • Ensures and maintains quality for finished drawing. Projects Handled
  • RMH Teleservice Center Fort Bonifacio, Taguig City (Shop Drawings: Mechanical Works and Plumbing Works & As-built Drawings)

Sub-contractor

Industry:

Construction / Building / Engineering

Employment Period:

August 2012 to July 2013 (11 Months)

Duties and Responsibilities:

  •  Encoding of shop drawings.
  • Coordinates
  • Staking Plans
  • Mock-up Plans Technical Assistant TSD
  • Preparing of drawings for sub-contractors.
  • Making drawing list for the purpose of indexing the drawings.
  • Reviewing of drawings based on the sub-contractor's scope.
  • Writes down notes comments and outstanding issue encountered with regards to the progress of the project.
  • Ensures and maintains quality for finished drawing. 

AUTOCADD OPERATOR OUTSOURCING

Industry:

Architectural Services / Interior Designing

Employment Period:

June 2017 to March 2019 (21 Months)

Duties and Responsibilities:

  • HVAC of High-end Residential Projects Los Angeles California
  • Prepared complete set of Architectural, Structural, Mechanical, Electrical and Plumbing design plans using AutoCAD.

Auto-cad Operator

Industry:

Construction / Building / Engineering

Employment Period:

March 2010 to March 2012 (24 Months)

Duties and Responsibilities:

  • Preparation of Ducts, A/C, Ventillation and Refrigerant Pipings.
  • Encoding of HVAC drawings with regards to shop drawings and as-built drawings.
  • Bill of Quantity and Materials Take-off.
  • Check printing of all drawings for preliminary evaluation.
  • Making drawing list for the purpose of indexing the drawings.
  • Reviewing of drawings based on code and other standard drawing parameters. Coordination among peers the standard being used by the project.
  • Writes down notes comments and outstanding issue encountered during encoding.
  • Ensures and maintains quality for finished drawing.

Sub-Contractor

Industry:

Construction / Building / Engineering

Employment Period:

November 2014 to December 2014 (1 Months)

Duties and Responsibilities:

  • Civil works
  •  Complete set of Architectural, Structural, Mechanical, Electrical and Plumbing design plans. 

     

FREELANCE CADD OPERATOR

Industry:

Construction / Building / Engineering

Employment Period:

June 2019 to September 2023 (51 Months)

Duties and Responsibilities:

  • Complete set of plans Architectural, Structural, Mechanical Electrical and Plumbing using AutoCAD
  • Commercial design (fitout)
  • Residential project design

Education History

Field of Study:

Architecture

Major:

Architecture

Graduation Date:

March 2, 2006

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Graduation Date:

January 2, 1998

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Design Development, Architectural Design, AutoCAD, Drafting,

INTERMEDIATE ★★

    Sketching2D Design

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Custom Built (AMD Ryzen 3 5425U)
  • Processor: AMD Ryzen 3 5425U
  • Operating System: Windows 11

All-inclusive Rate: USD $7.80/hr

Kriz

Candidate ID: 447737


ADVANCED

    Social Media Marketing, Copywriting, Graphic Design, Administrative Skills...

INTERMEDIATE

    Video Editing, Competitive Research, Ad Copywriting, Ad Campaign...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.80 per hour or $USD 675.57 per month

Full Time: $USD 7.80 per hour or $USD 1351.15 per month

Remote Staff Recruiter Comments

Has 4 years of working experience as Social Media Manager for beauty, hospitality, real estate industry

She is involved in numerous task that includes 
  • Managing social media platforms like Facebook, Instagram, Pinterest, TikTok, YouTube, and Twitter  
  • Curating content for different campaigns 
  • Conducting competitor analysis and developing social media strategies
  • Doing social media reporting by checking the analytics 
  • Launching paid ads and organic postings 
  • Designing graphics and simple video editing for the campaign 
  • Doing social media copywriting 
  • Engaging into affiliate marketing 
She is using different tools like: 
  • Asana 
  • Trello 
  • Click Up
  • Monday.com
  • Facebook Business Manager 
  • Planoly 
  • Later.com
  • Hubspot 
She can start as soon as possible 

Predictive Index Behavioral Profile- Guardian 
https://www.predictiveindex.com/reference-profile/guardian/

Strongest Behaviors 
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary 
  • A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Kriz Lienne will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Employment History

Social Media Marketer

Industry:

Hotel / Hospitality

Employment Period:

May 2022 to October 2022 (4 Months)

Duties and Responsibilities:

  • Oversee day-to-day management of campaigns and ensure brand consistency
  • Facilitate scaling brand and company awareness through various social media channels
  • Work with brand to create and implement social media strategies monthly
  • Ensure brand consistency in copy through tone, voice and terminology
  • Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience
  • Create actionable plans to both grow and maintain followers through popular social media platforms such as Twitter, Facebook, Pinterest, YouTube, Instagram and LinkedIn
  • Writing effective SEO content for blogs, websites and social media accounts and will coordinate with the SEO Specialist.
  • Marketing all promotions online and in company website
  • Will be designing different promotional ads and print outs using Canva or PhotoShop
  • Will do some basic video editing for promotional ads in social media
  • Will be using Google meet,Zoom,Skype communication
  • Will be doing email marketing and create templates for it

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2018 to July 2018 (3 Months)

Duties and Responsibilities:

  • Booking hotel reservations Giving customers loyalty points that they can use on future bookings
  • Providing customers the best accommodation
  • Locating customers missing points from their previous bookings
  • Making sure customer’s business is assisted efficiently during a call

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

December 2017 to March 2018 (3 Months)

Duties and Responsibilities:

  • Taking customer calls and helping them resolve issues from their ends
  • Assisting customers and educating them with billing concerns
  • Selling company’s offers and bundles
  • Empathizing with customer’s concerns Building rapport with customers
  • Making sure the customers are well-accommodated and their concerns were settled.

Social Media Manager

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

July 2019 to November 2023 (51 Months)

Duties and Responsibilities:

  • Audit company’s current social media presence
  • Develop creative social media content pillars and planners
  • Create graphics for contents
  • Video editing
  • Engage with audiences on a daily basis
  • Posting social media content across all platforms
  • Form key relationships with influencers
  • Audience research
  • Hashtag optimization
  • Bio and profile update and optimization for better traffic and algorithm
  • Analyze competitor activity
  • Strategize, plan, and execute marketing plans for a better social media presence
  • Weekly and monthly analytics observation
  • Research current trends and keep up with social media updates to make sure techniques are generating exquisite brand awareness
  • Daily monitoring of contents and engagements
  • Develop campaigns to promote the brand
  • Facilitate communities and develop discussions

Community Manager

Industry:

Others

Employment Period:

January 2021 to August 2023 (31 Months)

Duties and Responsibilities:

  • Effectively engage with community members, responding to comments, messages, and posts.
  • Curate and share relevant and engaging content from various sources to keep the community informed and entertained.
  • Foster positive relationships and connections within the community to create a sense of belonging.
  • Monitor and moderate discussions, ensuring that community guidelines are followed and maintaining a respectful environment.
  • Develop strategies to attract and onboard new community members to enhance the community's reach and impact.
  • Develop original and engaging content, such as blog posts, videos, and infographics, to share with the community.
  • Provide assistance and support to community members, addressing their questions, concerns, and issues.
  • Track and analyze community engagement metrics, providing data-driven insights for improvement.
  • Address and manage any conflicts or negative situations within the community effectively

Copywriter

Industry:

Others

Employment Period:

January 2020 to November 2022 (34 Months)

Duties and Responsibilities:

  • Creating attention-grabbing and engaging headlines to draw readers in.
  • Developing persuasive and informative content for websites
  • Writing persuasive copy that drives conversions and encourages action.
  • Crafting effective email campaigns, including subject lines, body content, and calls-to-action.
  • Developing concise and impactful posts for various social media platforms.
  • Writing informative and engaging blog articles that resonate with the target audience.
  • Writing in-depth and informative content pieces, such as brochures or ebooks.
  • Creating consistent and impactful brand messaging across different channels.
  • Writing content for newsletters that inform and engage subscribers

Education History

Field of Study:

Political Science

Major:

Political Science

Graduation Date:

January 1, 2017

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Social Media Marketing, Copywriting, Graphic Design, Administrative Skills, Customer Service Management,

INTERMEDIATE ★★

    Video EditingCompetitive ResearchAd CopywritingAd CampaignEmail Marketing

Work at Home Capabilities:

  • Internet Bandwidth: 50 Mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP (Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz 2.50 GHz)
  • Processor: Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz 2.50 GHz
  • Operating System: Windows 10

All-inclusive Rate: USD $19.14/hr

Arnold

Candidate ID: 446891


ADVANCED

    Network Administration, Server Administration...

INTERMEDIATE

    Network Security, Security, Security Testing...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Pacific Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 19.14 per hour or $USD 3316.75 per month

Remote Staff Recruiter Comments

  • Arnold is an experienced IT and Network Engineer with over 20 years of combined local and international experience in network operations, systems administration, and infrastructure support.
  • He holds a professional Cisco certification (CCNA and CCENT) and a valid license (CSCO11511128).
  • His educational foundation is in Computer Science, and his professional trajectory reflects consistent engagement in enterprise-level IT environments, including responsibilities such as network monitoring, firewall configuration, and server administration.
  • He has extensive hands-on experience supporting hosted servers and data center infrastructure, including implementing software updates, maintaining global network operations, and managing escalated technical issues.
  • He worked in an overseas construction sector environment for over a decade, where he handled system backups, ERP support, firewall and server security, and Linux/UNIX systems administration.
  • Notable accomplishments include maintaining compliance procedures, contributing to IT policy implementation, and writing SOPs for infrastructure management.
  • He demonstrates advanced skill proficiency in network administration, enterprise infrastructure support, and troubleshooting across multiple platforms.
  • He is well-versed in configuring routing protocols (RIP, OSPF, EIGRP), VLANs, and access lists for Cisco routers and switches.
  • His technical toolkit includes Windows Server (2003–2019), VMware vSphere, Citrix, Linux Redhat, Oracle 9i, Active Directory, and backup systems like VEEAM and Datto.
  • He also has experience with NOC monitoring tools, Microsoft SharePoint, and various backup, security, and monitoring platforms, making him proficient across a wide range of enterprise technologies.
  • He can start after immediately.
Predictive Index Behavioral Profile - Specialist

Strongest Behavior
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.
Behavioral Summary

Arnold is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. He identifies problems, and enjoys solving them, particularly within own area of expertise.

He is reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Arnold, who takes responsibilities very seriously.

With experience and/or training, Arnold will develop a high level of specialized expertise and efficiency. He is disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Arnold is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

Enterprise Network Engineer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

September 2018 to October 2025 (84 Months)

Duties and Responsibilities:

  • Network Administration and support NOC Engineer for Hosted Servers and applications, Infrastructure.
  • Analyze and diagnose software issues, Identify the roots cause and implement the effective solutions as per the Ticketing Systems applied.
  • Monitor and Analyze daily Network Global Operations utilizing the monitoring applications and tools.
  • Provide Remote Support for Global Data Centers and Infrastructure, updates security applications.
  • Implementing software's updates as required.
  • Provide Global Access and collaborate with cross-functional teams to identify and resolve software's and hardware's issues, ensuring smooth operations availability and preventing down time of Enterprise Network Operations.

Sales Supervisor

Industry:

Computer / Information Technology (Hardware)

Employment Period:

March 1999 to January 2000 (10 Months)

Duties and Responsibilities:

  • Responsible for promoting and selling Electronic Multimedia Devices.
  • Installing and / packing electronic products.
  • Creating necessary solutions to the customer needs in buying computer products.
  • Assisting/orienting customers needs.

Sales – Agent / Computer Technician

Industry:

Computer / Information Technology (Hardware)

Employment Period:

February 2000 to December 2001 (22 Months)

Duties and Responsibilities:

  • Responsible for promoting and selling Electronic Multimedia Devices.
  • Giving technical supports to customers.
  • Assisting/orienting customers needs.
  • Installing and / packing electronic products.
  • Creating necessary solutions to the customer needs in buying computer products.

Computer Technician/Lay-out Artist/Desktop Publisher

Industry:

Consulting (IT / Science / Engineering & Technical)

Employment Period:

January 2001 to August 2002 (18 Months)

Duties and Responsibilities:

  • Perform configuration and troubleshooting MS Office Applications, Outlook POP3 and IMAP Email, and network connectivity.
  • Knowledgeable in Windows 2000 workstation/XP Environment Installation, patching, hardware and software troubleshooting.
  • Knowledge in the complexities of IP Technical Support, e.g. understanding customers’ applications, various hardware configurations and interaction to the Enterprise Network.
  • Troubleshoot hardware and operating system problems through an organized total system approach.
  • Understanding & maintaining an existing implemented ERP with the ability to generate and/or analyze reports and results i.e. programming / databases logic is required.
  • Provide guidance and training as required to other team members.
  • Provide user support for escalated issues from helpdesk. Experience troubleshooting technical issues; desktop and servers.
  • Experience in responding to user questions related to hardware and software applications.
  • Ability to instruct and communicate with novice and expert computer users relative to hardware and software support issues.
  • Experience providing Helpdesk Level 3 support to all users.

Technical Support Engineer

Industry:

Computer / Information Technology (Software)

Employment Period:

August 2002 to June 2007 (58 Months)

Duties and Responsibilities:

  • Troubleshoot hardware and operating system problems through an organized total system approach.
  • Hardware and software installations, tuning, and maintaining.
  • On-call rotation for off hour's support and scheduled maintenance.
  • Perform daily NetApp system administration and maintenance.
  • Ensure that security issues are addressed in a pro-active manner including hacking, viruses, protection of sensitive data, etc.
  • Develop and maintain documents on architecture and configuration.
  • Write Standard Operation Procedures (SOPs) as required for the Linux and UNIX Infrastructure.
  • Ensure procedures are followed to maintain compliance with regulatory requirements.
  • Provide guidance and training as required to other team members.
  • Provide user support for escalated issues from helpdesk.
  • Complies with all company health & safety policies and procedures.
  • Maintaining & troubleshooting a domain controller with Windows 2003.
  • Maintaining & troubleshooting around client PC's including remote node.
  • Understanding & maintaining an existing implemented ERP with the ability to generate and/or analyze reports and results i.e. programming/databases logic is required.
  • Some routine IT tasks.

IT Engineer / Network Engineer

Industry:

Construction / Building / Engineering

Employment Period:

July 2007 to July 2018 (132 Months)

Duties and Responsibilities:

  •  Make a daily Backup Data for all the servers used by the company, Domain server, Exchange Server, Safe Server.
  • Administer the firewall (Fortigate 200A) and backup the system, add and remove users to the firewall for internet restrictions.
  • Develop and enhance the firewall setting.
  • Repair the network systems and some desktop application.
  • Repair the desktop and provide a technical support to the users.
  • Troubleshoot hardware and operating system problems through an organized total system approach.
  • Hardware and software installations, tuning, and maintenance.
  • On-call rotation for off hour's support and scheduled maintenance.
  • Perform daily NetApp system administration and maintenance.
  • Ensure that security issues are addressed in a pro-active manner including hacking, viruses, protection of sensitive data, etc.
  • Develop and maintain documents on architecture and configuration.
  • Write Standard Operation Procedures (SOPs) as required for the Linux and UNIX Infrastructure.
  • Ensure procedures are followed to maintain compliance with regulatory requirements.
  • Provide guidance and training as required to other team members.
  • Provide user support for escalated issues from helpdesk.
  • Complies with all company health & safety policies and procedures.
  • Maintaining & troubleshooting a domain controller with Windows 2003.
  • Maintaining & troubleshooting around client PC's including remote node.
  • Understanding & maintaining an existing implemented ERP with the ability to generate and/or analyze reports and results i.e. programming / databases logic is required.
  • Some routine IT tasks.

IT Network Engineer, NOC

Industry:

Computer / Information Technology (Software)

Employment Period:

May 2019 to May 2024 (59 Months)

Duties and Responsibilities:

  • Network Administration and support NOC Engineer for Hosted Servers and applications.
  • Solid understanding of Cisco Switching and Routing protocol.
  • Solid understanding of Palo alto NextGen firewall for trusted network connectivity for management and configuration.
  • Nable, Datto Apps for Backup, IT Glue, Connect Wise CW, Windows 2003, 2008, 2012, 2016 & 2019 Family Servers, VMSphere, VEEAM Backup Server, Citrix Server and Clients, Microsoft SharePoint Server, Linux Redhat , MAC OS etc.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

March 31, 1999

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Network AdministrationServer Administration

INTERMEDIATE ★★

    Network SecuritySecuritySecurity Testing

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 19.78, Upload: 47.58
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Toshiba (Intel Core i7)
  • Processor: Intel Core i7
  • Operating System: Windows 10

All-inclusive Rate: USD $6.28/hr

Christopher

Candidate ID: 446616


ADVANCED

    Administrative Skills, Communication Skills, Time Management, Project Management...

INTERMEDIATE

    Presentation Design...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.28 per hour or $USD 543.95 per month

Full Time: $USD 6.28 per hour or $USD 1087.90 per month

Remote Staff Recruiter Comments

Christopher has been in the customer service industry since 2016

Worked for a health insurance company in the US answering incoming calls from customers with questions regarding their benefits and claims

He then worked as a chat support representative providing assistance to healthcare practitioners and clinics in the US who are using their scheduling system

Sent out sms reminders to patients regarding their schedule

Also provided basic troubleshooting to users having issues with the system

He is open for both part-time and full-time positions and is available to start immediately

 

Predictive Index Behavioral Profile- Operator


Strongest Behaviors
 

  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Methodical, steady, and even-paced; loses productivity when interrupted.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”


Behavioral Summary
 

Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Christopher has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Christopher will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.


Employment History

Customer Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2016 to February 2020 (45 Months)

Duties and Responsibilities:

  • Answering Incoming calls (Benefits and Oaims, Provider credentials.
  • Floor Support/ Mentor
  • Handling escalated customer questions, issues and complaints.
  • Provide support to newly hired agents in the form of answering questions and providing direction.
  • Assist agents in finding the answer to workflow inquiries.
  • Track agent questions for future training and development initiatives.
  • Provide feedback to Team Leads, as required based on assistance given to agents.
  • Identify agent needs / opportunities and provide peer feedback to team.

Chat Support Representative/Technical Support Representative

Industry:

Healthcare / Medical

Employment Period:

February 2020 to May 2022 (26 Months)

Duties and Responsibilities:

  • We are innovative, enthusiastic, and creative problem solvers with the knack for troubleshooting technology.
  • In addition to troubleshooting, we act with full ownership, we discuss the benefits our software ofers to assist our clients with their practices.
  • We interact with medical and healthcare professionals, staff and administrators to train them on our technology.
  • Providing exceptional support to new clients and ongoing support and training to current clients is one of our objectives as a company.

Education History

Field of Study:

Mass Communications

Major:

Communication

Graduation Date:

June 17, 2016

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Administrative Skills, Communication Skills, Time Management, Project Management, Decision Making, Customer Service, Customer Support, Data Entry,

INTERMEDIATE ★★

    Presentation Design

Work at Home Capabilities:

  • Internet Bandwidth: 50 Mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: PLDT (i5 8th gen)
  • Processor: i5 8th gen
  • Operating System: Windows 10

All-inclusive Rate: USD $8.81/hr

Christ

Candidate ID: 445894


ADVANCED

    Data Entry, Administrative Support, Customer Service...

INTERMEDIATE

    Executive Assistance, Social Media Management...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.81 per hour or $USD 763.32 per month

Full Time: $USD 8.81 per hour or $USD 1526.65 per month

Remote Staff Recruiter Comments

  • Christ has been working for more than 8 years mostly within Logistics, Financial & E-commerce industries. He was able to handle roles for Customer Support, Data Entry, Social Media Management, General Administration & Executive Assistance catering to clients from US & Australia. He is well versed in terms of doing the following tasks:
    • Data management (Encoding & Processing)
    • Email Management 
    • Customer Service
    • Invoice Management
    • Scheduling Meetings
    • Posting Blogs & Newsletters
    • E-commerce Support
  • He is proficient in using the following tools/software:
    • Microsoft Excel (Able to use Pivot & VLookup)
    • Salesforce
    • Microsoft Word
    • Asana
    • Google Sheets
    • Social Media (Facebook, LinkedIn, Instagram & TikTok
    • Zendesk
    • HubSpot
  • He is available to start immediately. He is amenable to working the day shift for any part-time or full-time position.
Predictive Index Behavioral Profile - Guardian

Strongest Behaviors:
  • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
Behavioral Summary
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Christ will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
 

Employment History

Data Entry Specialist (Full-time)

Industry:

Utilities / Power

Employment Period:

May 2022 to June 2022 (0 Months)

Duties and Responsibilities:

  • Dealing mostly with data/records- working closely with the Operations Head , possible preparing pricelist 
  • Data entry in excel for related reports (Pivot and Vlookup)

CUSTOMER CARE/TECHNICAL SUPPORT REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2017 to April 2018 (13 Months)

Duties and Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

DATA ENTRY SPECIALIST/ Customer Support Expert

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2014 to February 2015 (13 Months)

Duties and Responsibilities:

  • Supporting Customer Care - Taking Inbound Calls from customer that has inquiry with their package. (Ex. ETA, package location, cancellation, return, refund, etc)
  • Product/Item Management - Making sure that the Product name, type, classification, weight, size, dimension, description is correct per container and needs to have quality code depending on the country of destination
  • Updating Inventory - Inputting the additional items/products in each shipment per container with the information such as: Product name, type, classification, weight, size, dimension and quality code if applicable
  • Admin task related - Encoding the customer information who owns the item/product in the container in CRM/Salesforce
  • Email Management - Handling incoming emails from customer and client with their inquiries about the ETA of the shipment

FREELANCE

Industry:

Retail / Merchandise

Employment Period:

March 2020 to November 2021 (20 Months)

Duties and Responsibilities:

  • Update data in Ecommerce platform -
  • Supporting Purchasing team
  • Update price changes 
  • Create new online product listings.
  • Product data entry into e-commerce platform.
  • Product description writing.
  • Source data and pictures from vendors.
  • Assist graphic artist in product image upload and editing.
  • Monitor and update inventory fields.
  • Customer service assistance as needed.
  • Maintain and update relevant internal documentation.
  • Assist in new product development as needed.

Social Media Manager / E-Commerce Support Ambassador

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2015 to March 2018 (36 Months)

Duties and Responsibilities:

  • Page Monetizing & Health Check – Handling multiple Facebook, Instagram and Twitter Pages to be monetized. Monitor Page posts and shares if there’s any possible restriction or violation to be prevented.
  • Post Boosting & Ads Posting – Boosting posts on Facebook Pages that is connected to Instagram and Twitter. Managing Ads by setting the targeted audience, location, age, gender, etc.
  •  Photo and Video Editing – Adding Filter to photo and putting visualized context depending in the events. Editing short clips for TikTok, FB & IG reels and Ads – Resizing, Filter, Animation, Subtitle, Transition, Intro & Outro.
  • Page Management – Setting up Pages as an Admin by generating away messages, templated comment & messages, responding to customer’s inquiry to page.
  • Other Admin Related Tasks – Doing EOD in Google Sheet and sending directly to the Page owner composing of person who interested with the products and who wants to partner with the business

Marketing Data Analyst / Executive Assistant

Industry:

Banking / Financial Services

Employment Period:

May 2019 to May 2021 (24 Months)

Duties and Responsibilities:

  • Email Management both Inbound and Outbound - Answering incoming inquiry email in Gmail and Outlook, sending out emails that includes updates, new information and anything that needs to be rolled out to for the client.
  • Organizing and Scheduling Meetings - Setting an appointment using Calendly via Google Meet, Zoom. For important meetings that was able to confirmed by the Appointment Setter team, then putting documentation in Google Sheet.
  • Data/Document Processing - Processing agreements and important documents. Making sure that all are signed via DocuSign, Signwell. (Other Adhoc tasks – Files Management, Data Entry, Booking, Purchasing, Returns, etc.)
  • Invoice Management – Managing and monitoring inbound and outbound invoice by saving a copy in folder and in shared Google Drive. Tracking invoice in Microsoft Excel for cross checking.
  • Taking detailed minutes - Joining meetings with the Insurance Advisor and prospect to gather detailed information that was mentioned during the session, then writing it in Microsoft Word to be distributed to Marketing team
  • Publishing Blogs in WordPress and running Site Audit in SEMrush - Posting blogs in WordPress and translating to Spanish words in Weglot, then running site audit in SEMrush to see scores and broken links
  • Sending reminders - Sending notification reminder through email via Outlook to Marketing team about their appointments with the CEO and other SEO meetings

General Admin Assistant / Data Entry Specialist

Industry:

Transportation / Logistics

Employment Period:

April 2018 to April 2019 (12 Months)

Duties and Responsibilities:

  • Tracking Orders - Monitoring drivers that has scheduled delivery for each items/product per location. Location of the driver and ETA should match in the tracking information)
  • Supporting Customer - Handling incoming emails and chat from customer that would like to track their parcel. Sending them a link where they could see real time tracker of location of the driver and the ETA for delivery)
  • Inventory Management - Once delivery is complete, the information of the delivery such as: customer name, product description, location, time of delivery and proof of delivery, will be gathered and needs to be documented in Google Sheet or Spreadsheet. Same goes to CRM for documentation.
  • Admin task related - Doing cross check to all delivered parcels inputted in Spreadsheet to Notion. Then creating a new Spreadsheet then documenting the information to the new Spreadsheet that will be sent to internal team.

General Admin Assistant / Executive Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

June 2021 to December 2023 (30 Months)

Duties and Responsibilities:

  • Scheduling Meetings - Setting an appointment using Calendly via Google Meet, Zoom. For important meetings that was able to confirmed by Marketing team. Calling the interviewee and getting their availability
  • Data Encoding and Processing - Processing agreements and important documents. Making sure that all are signed via DocuSign, Signwell. Organizing files, receipt, invoice, personal and business documents in Evernote by renaming the document and placing the files in their respective folder.
  • Publishing Blog/Posts & Newsletter - Posting blogs and Newsletter update in WordPress that will show in the website and running site audit in SEMrush to see scores and broken links, clicks, views, etc.
  • Sending reminders - Sending notification reminder through email via Outlook or Google Mail to the podcaster and the interviewee (CEO, Founder, Speaker or another influencer)
  • Lead Management - Encoding the information of interviewee type of business, contact number, website, social media and email address
  • Email Management – Monitoring podcasters email for incoming important emails. Forwarding the email to the podcaster via Slack and responding to the email
  • Invoice Management – Managing and monitoring inbound and outbound invoice by organizing it in folder using Evernote and importing files to Google Drive to save a copy. Tracking invoice in Microsoft Excel for clearance every month.

Administrative Assistant

Industry:

Others

Employment Period:

January 2024 to January 1970 (648 Months)

Duties and Responsibilities:

  • Calendar management - Maintain calendars, schedule meetings and appointments. You will also be responsible for sending meeting invites and make adjustments as needed for the client or the customers
  • Communication- Draft, send and respond to emails on behalf of the Director. Organize team communications through whatsapp
  • Data Entry - Accurately input data into the company database (Hubspot) and ensure all necessary documents are organized.
  • Ticketing - Support tickets in Hubspot. Track progress and notify the right person.
  • Other Adhoc tasks related to Administrative and Assisting the Director and his business partner.

Education History

Field of Study:

Engineering (Marine)

Major:

Marine Engineering

Graduation Date:

January 2, 2016

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Protective Services & Management

Major:

Criminology

Graduation Date:

January 1, 2022

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Data Entry, Administrative Support, Customer Service,

INTERMEDIATE ★★

    Executive AssistanceSocial Media Management

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Dell (Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz 3.19 GHz)
  • Processor: Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz 3.19 GHz
  • Operating System: Windows 10

All-inclusive Rate: USD $9.82/hr

Irene

Candidate ID: 445890


ADVANCED

    Problem management, Administrative Skills, Administrative Support, Account Management...

INTERMEDIATE

    Digital Marketing, Lead Generation, Project Management, Graphic Design...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.82 per hour or $USD 851.07 per month

Full Time: $USD 9.82 per hour or $USD 1702.15 per month

Remote Staff Recruiter Comments

  • Irene is a freelancer for almost 8 years in different companies from Marketing, E-commerce, and Manufacturing industries. Irene have a Master’s Degree in Business Administration. She worked with clients that cater in US and Australia. She supported the following tasks:
    • Setting goals and developing plans for business and revenue growth
    • Developing quotes and proposals for prospective clients
    • Handles client concerns and emails/
    • Business development 
    • Manage business and sales pipelines
    • Develop Marketing Strategies and plans
    • Inbound and outbound calls
    • Product Development 
    • Email marketing
    • Social media management
  • She is proficient in systems such as Zoho, HubSpot, Asana, Monday, Trello, Xero, WordPress, Canva, Sendgrid, Heluim10, Time Doctor, Hubstaff, Filezilla, and Microsoft tools.
  • One of her significant achievements is that due to her sales strategies and efforts, they were able to have a business expansion 
  • In terms of leads, she can do 100 cold calls and has 10 sales conversion 
  • She is one of our previous Remote Staff Contractors and worked with one of our clients. 
  • Irene is available to start immediately and she is amenable to working the day shift for any part-time or full-time position.


Predictive Index Behavioral Profile - Specialist 

Strongest Behaviors

  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.
Behavioral Summary

Irene Mae is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Irene Mae, who takes responsibilities very seriously.


Employment History

Product/Sales Coordinator

Industry:

Manufacturing / Production

Employment Period:

June 2022 to November 2023 (17 Months)

Duties and Responsibilities:

  • Conducting market research and analysis to identify customer needs, market trends, and competitive landscape
  • Monitor shipments and secure documents for customs clearing
  • Communicate with Food Tech for product development and potential manufacturer’s
  • Provide brief for product development
  • Do final checking on the packaging of the items
  • Work on product barcodes
  • Collaborating with cross-functional teams, including, design, and marketing, to bring products to market
  • Managing product development timelines
  • Work closely with 3rd party companies for the deliverables
  • Developing pricing strategies and positioning products in the market
  • Building and maintaining relationships with clients, partners, and other stakeholders
  • Negotiating and closing deals, contracts, and partnerships
  • Collaborating with internal teams, including marketing, product, and finance, to ensure alignment with business objectives
  • Developing and maintaining a deep understanding of the company's products, services, and industry trends
  • Analyzing data and market trends to continuously improve business development strategies and tactics.
  • Identifying new business opportunities and potential partnerships

Customer Relationship Manager/ Business Development (Sales)

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2020 to December 2021 (23 Months)

Duties and Responsibilities:

  • Setting goals and developing plans for business and revenue growth
  • Maintain good relationship with clients
  • Manage business and sales pipelines
  • Market the school courses
  • Solve client concerns and business-related issues
  • Researching, planning, and implementing new target market initiatives
  • Researching prospective accounts in target markets
  • Pursuing leads and moving them through the sales cycle
  • Provide strategic plans for digital marketing
  • Developing quotes and proposals for prospective clients
  • Supervise team members
  • Attending conferences and industry events
  • Setting goals for the business development team and developing strategies to meet those goals Reason for leaving: Further studies

Ecommerce Operations Manager

Industry:

Retail / Merchandise

Employment Period:

June 2019 to December 2019 (6 Months)

Duties and Responsibilities:

  • Responsible for Product Sourcing
  • Checking algorithms in eCommerce Platforms for products that will import and sold in the market
  • Responsible for monitoring various company databases to ensure the accuracy of inventory.
  • Responsible for executing plans for a specific project
  • Manage E-Commerce platforms of the company
  • Responsible for product distributions
  • Develop Marketing Strategies and plans
  • Handle's social media platforms of the company
  • Monitor and make monthly sales reports
  • Handles client concerns and emails/ Customer Service
  • Develop a strategy for content for social media
  • Manage websites of the company 

E-Commerce Operations Manager

Industry:

Retail / Merchandise

Employment Period:

May 2014 to May 2019 (60 Months)

Duties and Responsibilities:

  • Responsible for monitoring various company databases to ensure accuracy of inventory.
  • Responsible for executing plans for a specific project
  • Manage E-Commerce platforms of the company
  • Responsible for product distributions
  • Develop Marketing Strategies and plans
  • Handle's social media platforms of the company
  • Monitor and make monthly sales reports
  • Handles client concerns and emails/ Customer Service
  • Develop strategy for content for social media
  • Manage websites of the company 

Corporate Account Manager

Industry:

Others

Employment Period:

January 2013 to January 2014 (12 Months)

Duties and Responsibilities:

  • Conducted negotiations to resolve disagreements and misunderstandings to successfully resolveconflicts to the satisfaction of both parties.
  • Prepare business proposals for clients
  • Product presentations
  • Monitor Monthly Collections
  • Negotiate and look for prospect clients
  • Manage a team

Customer Service/ Billing and Sales Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2009 to September 2012 (36 Months)

Duties and Responsibilities:

  • Assisting customers with their billing concern
  • Handling payments
  • Sales offers
  • Create ticket for technical issues
  • Fix technical concerns
  • Customer Service

Executive Assistant

Industry:

Travel / Tourism

Employment Period:

December 2023 to December 2023 (0 Months)

Duties and Responsibilities:

  • Scheduling and coordinating meetings, appointments, and events for executives.
  • Handling correspondence, emails, phone calls, and sometimes acting as a liaison between the executive and other staff or external contacts.
  • Booking flights, hotels, and transportation, as well as preparing travel itineraries.
  • Creating, editing, and proofreading reports, presentations, and other documents.
  • Organizing meeting agendas, taking minutes, and following up on action items.
  • Managing sensitive information with discretion and maintaining confidentiality.

Membership Development Officer/Coordinator

Industry:

Education

Employment Period:

February 2024 to February 2025 (12 Months)

Duties and Responsibilities:

  • Developing and implementing strategies to attract new members. Ensuring existing members are satisfied and engaged.
  • Handling inquiries, providing information, and maintaining regular communication with members.
  • Organizing events and activities to engage members and promote membership benefits.
  • Maintaining accurate membership records and databases.
  • Tracking membership statistics and preparing reports on membership trends.
  • Working with other departments to ensure member benefits are properly administered.

Education History

Field of Study:

Major:

Graduation Date:

January 1, 2005

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Mass Communications

Major:

Mass Communications

Graduation Date:

March 1, 2009

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Business Studies/Administration/Management

Major:

Business Administration

Graduation Date:

January 1, 2022

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Problem management, Administrative Skills, Administrative Support, Account Management, eCommerce, Digital Marketing, Customer Handling, Customer acquisition management,

INTERMEDIATE ★★

    Digital Marketing, Lead Generation, Project Management, Graphic DesignSocial Media ManagementAd PostingCoachingMarketing

Work at Home Capabilities:

  • Internet Bandwidth: 100 Mbps and above
  • Working Environment: Private Room
  • Speed Test Result: Download: 16.63, Upload: 19.66
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Rayzen (i5 Processor)
  • Processor: i5 Processor
  • Operating System: Windows 10

All-inclusive Rate: USD $8.81/hr

Anthony

Candidate ID: 444490


ADVANCED

    Property Management...

INTERMEDIATE

    Data Entry, , Technical Support...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 8.81 per hour or $USD 1526.65 per month

Remote Staff Recruiter Comments

  • Anthony is fairly new to the online setup but has managed to gain experience working as a Virtual assistant for a real estate company. Prior to working as a Virtual Assistant, He was employed as a buyer and procured for the mining, industrial and transportation services industries.
  • His VA experience required him to do the following tasks:
    • Answering inquiries via call.
    • Setting appointments with agents on the field.
    • Administrative tasks
    • Email communications
    • Property/Account Management
  • He is also an experienced clerk and was tasked to do the following:
    • Data Entry (55 WPM)
    • Labor control
    • Supply chain management
    • Work permits
    • Document control
    • Business writing
    • Graphics design
  • In his work, he has taken advantage of the following tools:
    • MS Office
    • Canva
    • Photoshop
    • Google Workspace
    • Sketchup
    • Appfolio 
    • Ring Central
    • Pulse mining system 
  • Other experiences that he has worked on are property and equipment management, sales & marketing, customer service and technical support.
  • He is available to work fulltime and can start immediately.

 

Predictive Index Profile - Scholar
https://www.predictiveindex.com/reference-profile/scholar/

Strongest Behaviors

  • Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
  • Independent, analytical, critical, and creative thinking and action.
  • Proactivity in driving to reach goals while moving at a faster-than-average pace. Inquisitive about the world.
  • Eager for results, drive is for swift implementation. Works best in fast-paced environments offering a variety of activities.
Behavioral Summary

Anthony is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough and very focused on their responsibilities.

He is reserved and will generally express himself in a factual, direct, and succinct manner. A conscientious person, their approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, he will produce carefully thought-out work of high quality and precision. 


Employment History

Liaison Officer

Industry:

Construction / Building / Engineering

Employment Period:

January 2021 to December 2021 (10 Months)

Duties and Responsibilities:

  • Labor control & Monitoring. 
  • Prepare and Accomplish work permit & safety permit.
  • Prepare and Control Documents specifically reports and permits.
  • Create daily & weekly report.
  • Secure approved plans/blueprint of the project.
  • Prepare methodology.
  • Prepare work schedule.
  • Mapping of daily accomplishments against work schedule.
  • Update and Coordinate site engineers and project managers for developments.
  • Records and Documents actual activity.
  • Ensure the availability of materials, tools & equipment.
  • Mobilize and demobilize equipment.
  • Conducts punch-listing .
     

Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

December 2021 to April 2022 (4 Months)

Duties and Responsibilities:

• Receive inbound calls and perform outbound calls.
• Update and evaluate customer/client account.
• Correct discrepancies and update customer account statement.
• Setting and collecting rent.
• Handling maintenance request.
• Filling vacant units including setting up appointments for clients.
• Potentially setting budget/value for the property.
• Maintaining and maximize the value of an investment to a property.

Technical Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2015 to May 2015 (1 Months)

Duties and Responsibilities:

  • Receive inbound calls and perform outbound calls
  • Update and evaluate customer/client account
  • Check and Compute credit and debit of account statements
  • Correct discrepancies and update customer account statement 
  • Troubleshoot and configure system settings and hardware components
  • Handling maintenance request
  • Create lead of everyday transaction
  • Follow up call on discrepant account
  • Update customer accounts
  • Transmit report to sales team and supervisor
  • Prepare and Control all Documents

Buyer / Compliance Officer

Industry:

Mining

Employment Period:

June 2010 to December 2014 (53 Months)

Duties and Responsibilities:

  • Create canvassing material.
  • Canvass and purchase supplies, materials, equipment, OEM, & Services.
  • Issue Purchase Order.
  • Control Documents specifically Purchase Orders and MPR, Permits and Licenses.
  • Create lead of daily MPR received and purchases.
  • Create records on Purchase Orders and balances.
  • Check and Monitor stocks and material arrivals.
  • Check and monitor logistics daily pick up of goods and orders. 
  •  Expedite urgent materials to site with documentation.
  • Acquire daily usage report to site and comparison to planning.
  • Prepare a tabulated report on actual usage and forecasted usage.
  • Disseminate reports to the respective departments.
  • Create a report on discrepant items and damages.
  • Inspect actual delivered supplies, materials & equipment.
  • Administer account payables to Purchase orders.
  • Prepare and acquire company supporting documents for compliance.
  • Filling request of License and permits
  • Acquire Permits and Licenses for Dangerous Chemicals and Explosives 
  • Acquire mobilization permits and request convoy to Philippine National Police

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

January 1, 2005

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Property Management

INTERMEDIATE ★★

    Data EntryTechnical Support

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus (Intel Core i3 - 1115G4)
  • Processor: Intel Core i3 - 1115G4
  • Operating System: Windows 10

All-inclusive Rate: USD $13.87/hr

Wendell

Candidate ID: 444445


ADVANCED

    C#, SQL Server, CSS, jQuery Library...

INTERMEDIATE

    .NET, ASP, C#, PHP...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time US Central Standard Time US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 13.87 per hour or $USD 2404.15 per month

Remote Staff Recruiter Comments

  • Wendell is working as a Software Engineer. He has a degree in Information Technology.
  • He  creates project using .NET framework ASP.NET, MVC, Razor, API, Console, Windows Service, Windows Form, EntityFramework, Javascript, TypeScript, JQuery, Knockout.js, AngularJS, Bootstrap, CSS, ReactJS, APIGEE, Reporting (C# RPT), Crystal Report, ITextSharp. He does coding from scratch and end to end programming. He coordinates with Business Analysts and the Development team for each project requirement.
  • He is proficient in using 
    • C# - 11yrs
    • CSS - 8yrs
    • Asp.net - 5yrs
    • MVC Razor - 8yrs
    • API - 9yrs
    • JQuery - 10yrs
    • MsSQL -10yrs
    • SOAP - 7yrs
    • Restful - 5yrs
    • Angular JS - 2yrs
    • Visual studio - 11yrs
    • ReactJS - 2yrs
    • .Net core - 2yrs
    • Bootstrap - 7yrs
    • Crystal Report - 5yrs
    • CI/CD - 2yrs
    • Microservices infrastructure - 2yrs
    • Entity framework - 8yrs
  • He needs 2 weeks notice and open for full time position.
Predictive Index Behavioral Profile - Guardian 

Strongest Behavior
 
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions
Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. He is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Wendell will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.



 

Employment History

Software Engineer

Industry:

Healthcare / Medical

Employment Period:

April 2022 to November 2023 (19 Months)

Duties and Responsibilities:

Environment: C# (MVC, Reactjs, javascript, api, .net framework, less, css, bootstrap, HTML, MSSQL, EntityFramework, ItextSharp)
  • Assign as full stack developer
  • Create system depend on the requirements
  • Develop new features in existing applications
  • Contributing to sprint planning
  • Daily meeting with BA & Dev team
  • Read and identify existing code issues
  • Database management
  • Production support

Junior Software Engineer

Industry:

Employment Period:

August 2011 to September 2013 (25 Months)

Duties and Responsibilities:

Environment: C# (ASP.NET,MVC3 (Razor), Light switch, Windows form, Console, Microsoft SQL)

  • Create program depend on requirements
  • Resolve issue log
  • Create new system depend on the requirements.
  • Database management
  • Follow coding standard of the company

 

Junior Software Engineer

Industry:

Banking / Financial Services

Employment Period:

November 2013 to January 2014 (2 Months)

Duties and Responsibilities:

Environment: C# (ASP.NET,MVC4 (Razor)), Microsoft SQL
  • Assign as programmer
  • Resolve issue logs

Software Engineer

Industry:

Employment Period:

January 2014 to September 2019 (68 Months)

Duties and Responsibilities:

Environment: C# (Console, Windows Form, ASP.NET, Web Service, MVC4 (Razor),AngularJS,Jquery, RPT, iTextSharp), Microsoft SQL 2008 R2, 2012, 2014
  • Assign as analyst programmer.
  • Create new system depend on the requirements.
  • Guide, mentor, and code review works of my team member.
  • Develop new features in existing applications
  • Contributing to planning
  • Provide on-call/email support to sustain service continuity
  • Weekly meeting with BA & Dev team
  • Read and identify existing code issues
  • Database management
  • Handle and develop multiple project

Software Engineer

Industry:

Transportation / Logistics

Employment Period:

September 2019 to April 2022 (31 Months)

Duties and Responsibilities:

Environment: C# (MVC, Reactjs, TypeScript, javascript, nodejs, api, .netcore, .net framework, less, css, bootstrap, APIGEE)
  • Assign as full stack developer.
  • Create system depend on the requirements.
  • Guide, mentor, and code review works of my team member.
  • Develop new features in existing applications
  • Contributing to planning
  • Provide on-call/email support to sustain service continuity
  • Daily meeting with BA & Dev team
  • Read and identify existing code issues
  • Database management
  • Handle and develop multiple project
  • Follow coding standard of the company

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

January 1, 2011

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    C#SQL ServerCSSjQuery Library

INTERMEDIATE ★★

    .NETASPC#PHP

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo (Intel Core i7)
  • Processor: Intel Core i7
  • Operating System: Windows 10

All-inclusive Rate: USD $9.82/hr

Fidel

Candidate ID: 444316


ADVANCED

    AutoCAD, PlanSwift, BlueBream, Quantity Surveying...

INTERMEDIATE

    Drafting...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
US Pacific Standard Time Australian Central Standard Time Australian Eastern Standard Time Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 9.82 per hour or $USD 1702.15 per month

Remote Staff Recruiter Comments

  • Fidel has a degree in Electrical Engineering.
  • He is working as an Estimating Engineer.
  • He has 6 years' experience with estimation.
  • He provides estimates and take off for site works, Concrete, Masonry, Metals, Wood, Plastic, Thermal, Moisture Protection, Finishes, Exterior Finishes, Glass, Storefront, Door, Equipment and Specialties
  • He designed & estimate for all system and quantity take off electrical items.e.g. Cable, Conduit, lighting fixtures, Power outlet and other electrical items.
  • He reviews tender documents and drawings
  • Aside from his work as an Estimator, he has been employed as a Manufacturing Engineer, Site Engineer, and Project Engineer.
  • He is the one Determining the amount, type, and cost of materials and fixtures needed for each electrical project, the number of labor hours required to complete each project and the potential profitability of electrical projects to assist management in making sound bidding decisions.
  • He has experience working with Off shore clients specifically in Australia, the US, and KSA.
  • He was employed as a Project Estimator/Quantity Surveyor for an Australian client from the building materials industry.
  • He is proficient in using:
    • On Screen Take off (OST)
    • Bluebeam 
    • Autocad
    • Planswift
  • He is available to work part time or full time and can start immediately.
Predictive Index Behavioral Profile - Operator
https://www.predictiveindex.com/reference-profile/operator/

Strongest Behaviors
  • Drive to protect the company against risk by doing things in general accordance with established standards.
  • Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
  • With an ability to concentrate on the task at hand, is generally more focused on the technical matters than the social ones. Consistent and thoughtful.
  • Detail-oriented and helpful; works comfortably as part of a team and often checks work.
Behavioral Summary

Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, he will work within those standards to ensure repeated successes and high-quality results. Fidel has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If he is responsible for establishing the process, he will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, he’ll expect that the process be followed consistently.

Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Fidel will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.
 

Employment History

SITE ENGINEER

Industry:

Construction / Building / Engineering

Employment Period:

March 2011 to July 2013 (28 Months)

Duties and Responsibilities:

  • Performs reports and documents relation to all MEPFP activities as required by the project
  • Inspect installation and observe compliance with the design and equipment specification and safety standard.
  • Preparing all the tools equipment and materials needed at site.
  • Report all the work progress on daily basis and report any issues or clashes other services to the head department for proper solution
  • Responsible for Preparing as built drawing for encoding.
  • Forward list of required tools and materials to the project engineer for filling of RS.
  • Forward list of employee that will render overtime to the project engineer for filling of overtime request.
  • Overseeing the quality control and health safety matters on site.
  • Preparing report as required.

MANUFACTURING ENGINEER

Industry:

Manufacturing / Production

Employment Period:

March 2006 to September 2008 (30 Months)

Duties and Responsibilities:

  • Responsible for Preparing for encoding the design in cnc machine.
  • Performs reports and documents relation to all the the department concern.
  • Inspect installation and observe compliance with the design and equipment specification and safety standard.
  • Report all the work progress on daily basis and report any issues or clashes other services to the head department for proper solution

SITE ENGINEER

Industry:

Construction / Building / Engineering

Employment Period:

October 2008 to January 2011 (27 Months)

Duties and Responsibilities:

  •  In Charge of Checking the proper Installation test inspection and ensuring good working condition of electrical system and equipment based on approved layout /job specification.
  • Inspect installation and observe compliance with the design and equipment specification and safety standards.
  • Preparing all the tools equipment and materials needed at the site.
  • Report all the work progress on daily basis and report any issues or clashes other services to the head department for proper solution
  • Forward list of employee that will render overtime to the project engineer for filling of overtime request.
  • Over seeing the quality control and health safety matters on site.
  • Preparing report as required.

Electrical Estimator

Industry:

Construction / Building / Engineering

Employment Period:

July 2013 to July 2016 (36 Months)

Duties and Responsibilities:

  • Review tender drawings and notes all important information.
  • Issue enquiries/clarification with necessary attachments to various suppliers for all equipment and follow up. • Tracking quotation confirming correctness and completeness of suppliers offers which includes fixed price/validity/scheduled equipment brochures.
  • Manage project files for active contracts including the administration of tender documents, correspondence and all drawings
  • Price up projects for Tenders and client quotes.
  • Preparing accurate takeoff such cable, Conduit, lighting fixtures power outlets and any other equipment item for Market Tender's and general quoting to clients.

Electrical Project Engineer

Industry:

Electrical & Electronics

Employment Period:

March 2017 to March 2019 (24 Months)

Duties and Responsibilities:

  • Overall in charge of Operation. Implementation, Supervision, Coordination, & management.
  • Determining the project responsibilities by identifying the project phrase and elements,
  • Prepares project status by collecting analyzing and summarizing information and trends
  • Maintain project data base by writing computer programs entering and backing data.
  • Analyzing blueprints to determine wire lengths as well as suitable outlet placement based on electrical codes.
  • Determining the amount, type, and cost of materials and fixtures needed for each electrical project.
  • Determining the number of labor hours required to complete each project.
  • • Determining the potential profitability of electrical projects to assist management in making sound bidding decisions.
  • Providing viable solutions to increase project profitability.
  • Completing and submitting competitive project bids in accordance with established guidelines.
  • Regularly updating cost databases to accurately reflect fluctuating material and labor costs.
  • Evaluating labor and material costs to determine whether it is more feasible to construct electrical components or sub-contract the construction of components. • Designing, & Estimate for all system and quantity take off electrical item.e.g. Cable, Conduit, lighting fixtures, Power outlet and other electrical item.
  • Communicating with the clients and their representatives (architects, engineers & surveyor, Including attending regular meeting to keep information of progress and prepares reports.

Estimating Engineer

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2019 to June 2022 (33 Months)

Duties and Responsibilities:

  • Provide accurate take off. All Civil discipline works division all trades, Site works.(Landscape) Concrete, Masonry, Metals, Wood and Plastic, Thermal, Moisture Protection, Finishes (Floor, Ceiling, Wall Partition, Floor Base). Exterior Finishes (skin), Glass, Storefront, Door, Equipment & Specialties, Special Construction, Conveying system, MEP. Within strict deadline for all project.
  • Present the prepared numerically and detailed item quantity to the US Estimator. (BOQ).
  • Review tender drawings and notes all important information. Review plan as per status of drawings Conceptual, Schematic, Design and for Construction drawing for some major changers.
  • Residential, Commercial, and industrial building we are do the take off.
  • Can work with minimal supervision. 
  • Inputting subcon quote in the master spreadsheet and compare some other quotation.
  • Organize the incoming files, drawings, specifications and addendum New Job folder, overlay, RFI, and send invite bid to subcon.
  • Analyze blueprint drawings and specification all important information and related documents prior for estimates cost.
  • Proficient in using Outlook, Box, Bluebeam, Microsoft office, on screen takeoff (OST) PLANSWIFT and AUTOCAD

Project Estimator/Quantity Surveyor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2022 to December 2022 (6 Months)

Duties and Responsibilities:

  • Provide accurate take off for using plan swift software base on given plan & design, Roofing, drywall, doors and windows, Electrical and plumbing.
  • Review & analyze drawings and notes all important information. Review plan as per status for Construction drawing for some major changers.
  • Presents prepared estimates by assembling and displaying numerical and descriptive information.
  • Strong attention to detail and specifications.
  • Project handled or Builder are Prime Projects, Homebuyers, Celebrations Homes, Domination Homes, Aussie Living Homes, Now living & Fortitude Living these are all residentials homes.
  • Proficient in using Outlook, Box, Bluebeam, Microsoft office, on screen takeoff (OST), Plan swift, Candy CCS estimating and AutoCAD software

Education History

Field of Study:

Engineering (Electrical/Electronic)

Major:

Electrical Engineering

Graduation Date:

April 2, 2002

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    AutoCAD, PlanSwift, BlueBream, Quantity Surveying, Material Cost Estimation, Project Management, Project Planning,

INTERMEDIATE ★★

    Drafting

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus (Intel Core i5-11300H)
  • Processor: Intel Core i5-11300H
  • Operating System: Windows 11

All-inclusive Rate: USD $18.93/hr

Renato

Candidate ID: 443921


ADVANCED

    Mobile App Development, Frontend Development, CSS, HTML...

INTERMEDIATE

    Technical Support...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 18.93 per hour or $USD 1640.83 per month

Remote Staff Recruiter Comments

  • Renato has been working for more than 10 years. He has a bachelors degree in Electronics and Communications Engineering and  a licensed ECE engineer. Prior to being a software developer he was employed as a field engineer, sales engineer, country manager and technical manager.
  • He is self taught with his programming skills and is always trying to learn new languages/technologies to keep up with the constant change happening in development. He has more than a decade of experience with software systems and has developed applications for PC, web and mobile platforms.He is a full-stack developer able to work on both web and mobile platforms.  
  • For frontend development he has equipped himself with using vue.js, nativescript.vue and react native For backend development he is adept in node.js and express.js. His preference for database include postgresSQL, MySQL and firebase.
  • Other technologies/languages he has utilized incorporate:
    • Javascript
    • HTML
    • CSS
    • TypeScript
    • Tailwind
    • Primevue
    • Vite.js
    • Flutter
  • Some of the systems/applications he developed include the following:
    • Web based inventory management systems
    • Web based customer video archiving
    • API system integration with multiple payment gateways
    • Web based document management systems
    • Web based HR information systems
    • Mobile app for HR (OT and leave app management)
    • Mobile app for medical application 
    • Mobile app for messaging and sms marketing- Mobile app for banking 
    • Mobile app for e-wallets
  • With his experience he is a valuable commodity working with a team or on his own.
  • He can start ASAP and is amendable in working full time and part time
Predictive Index Behavioral Profile - Altruist 

Strongest Behavior
  • Socially-focused, generally empathizes with people, seeing their point of view or understanding their emotions. Positive communication.
  • Teaches and shares; generally interested in working collaboratively with others to help out.
  • Friendly and service-oriented; drives for the “greater good” rather than individual goals. Promotes teamwork by sharing authority.
Behavioral Summary

A pleasant and extraverted person, Renato is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. His congenial personality and friendly, interested attitude make them readily approachable. Renato gets along easily with a wide variety of people.

His drive is directed at working with and for others. He derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems


 

Employment History

Field Engineer

Industry:

Electrical & Electronics

Employment Period:

January 1990 to January 1993 (36 Months)

Duties and Responsibilities:

  • I participated in all areas of technology selling of Hewlett Packard test and measurement instruments
  • I was trained to specialize in Hewlett Packard's test and measurement equipment

Senior Sales Engineer

Industry:

Electrical & Electronics

Employment Period:

January 1993 to January 1996 (36 Months)

Duties and Responsibilities:

  • I was the senior sales engineer of 3M's Electronic and Static Control group.
  • I also sold hundreds of electronic products to various semiconductors and electronic companies in the Philippines.
  • Developed and executed marketing seminars, exhibits and marketing strategies.

Country Manager

Industry:

Electrical & Electronics

Employment Period:

January 1996 to January 2007 (132 Months)

Duties and Responsibilities:

  • I established its Philippine branch representative office.
  • Qualified new and potential clients.
  • Hired, trained and maintained highly competent engineers for the installation of Crest equipment to ensure customer satisfaction
  • Managed professional team consisting of admin, sales, marketing, and technical employees.
  • Managed sales team and technical people.
  • Established after sales customer service.

Technical Manager

Industry:

Electrical & Electronics

Employment Period:

January 2008 to January 2009 (12 Months)

Duties and Responsibilities:

120 Telok Ayer Street Singapore (068589) Supported and maintained software system related document software products Strategized with top level decision makers Performed business presentations and closed business deals Installed different software products Ensured client after-sales support

Technical Software Director

Industry:

Computer / Information Technology (Software)

Employment Period:

June 2010 to March 2022 (141 Months)

Duties and Responsibilities:

  • Developed software systems related information management system for PC and Mobile platforms.
  • Provided unique and customized software solutions according to clients' needs.
  • Created strategies with the team to provide excellent technical support to clients.
  • Maintained support to existing clients

Full Stack Web Developer

Industry:

Computer / Information Technology (Software)

Employment Period:

March 2022 to June 2022 (3 Months)

Duties and Responsibilities:

  • Development and maintenance of new and existing applications using common softwaredevelopment languages and frameworks, in particular Vue.js and Node.js
  • Implementation of Ethereum Smart Contracts with common languages and frameworks
  • Frontend and backend development tasks in common programming languages and
  • frameworks in particular with Vue.js and Node.js

I.T. Project Consultant (Freelance Project Based)

Industry:

Manufacturing / Production

Employment Period:

February 2022 to December 2022 (10 Months)

Duties and Responsibilities:

  • Developed an end to end Web and Desktop based Customer Service CRM Management with Workflow system.

Full-Stack Developer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

December 2022 to May 2023 (5 Months)

Duties and Responsibilities:

  • As a senior-level lead, I became responsible for overseeing the development and implementation of full stack applications.
  • Became responsible for creating the architecture and design of their business applications.
  • Closely monitored the team’s development, hiring, and training.
  • Coordinated with stakeholders to understand project requirements, estimate timelines, and manage priorities.
  • Monitored the progress of the project, ensuring adherence to best practices, and resolving any issues that arise during the development cycle.

I.T. Project Consultant (Freelance Project Based)

Industry:

Transportation / Logistics

Employment Period:

June 2023 to August 2023 (2 Months)

Duties and Responsibilities:

  • Developed an end to end Web and Desktop based OCR and Data Management with Workflow system.

I.T. Project Consultant (Freelance Project Based)

Industry:

Banking / Financial Services

Employment Period:

September 2023 to December 2023 (3 Months)

Duties and Responsibilities:

  • Developed Digicur, DMS system, Workflow for banking applications

Education History

Field of Study:

Major:

Graduation Date:

January 1, 1976

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Graduation Date:

January 1, 1980

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Engineering (Electrical/Electronic)

Major:

Electronics & Communications Engineering

Graduation Date:

January 1, 1990

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Mobile App Development, Frontend Development, CSS, HTML, JavaScript,

INTERMEDIATE ★★

    Technical Support

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Apple (M1 )
  • Processor: M1
  • Operating System: MacOS X

All-inclusive Rate: USD $12.86/hr

Fahad

Candidate ID: 443483


ADVANCED

    WordPress, .NET 4.0, MVC Razor, Umbraco...

INTERMEDIATE

    AngularJS, Kotlin, CloudFare...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 12.86 per hour or $USD 1114.33 per month

Remote Staff Recruiter Comments

  • Fajad has a bachelors degree in Information Technology. He has 5 years of experience working as a Full-stack Web Developer and has worked with both local and foreign clients. He was also employed as an instructor and taught basic hardware, network and OS troubleshooting.
  • As a web developer, he is adept with C#, Umbraco, PHP, HTML, CSS, JavaScript, jQuery, Vue JS, MVC and Java. He has experience with working on frameworks like Laravel and CodeIgniter. As for content management systems he has been exposed to using Joomla, OpenCart and WordPress. He has good exposure with customizing and developing plugins specifically for WordPress. He has made web apps based on Umbraco and .NET. He has developed learning platforms, multi-vendor ecommerce and digital wallets. He has good skills with converting PSDs to HTML.
  • He is currently a novice in Kotlin and is open to pursuing further projects with this language if given a chance. Other technologies/models/languages he has utilized including OOP, MySQL, SQL, AJAX, microservices, Axios, Pusher, Web Push, Bootstrap, Tailwind, Native Script (Angular), Angular CLI, Crontab, SSH and VPS.
  • Aside from development he is also skilled with photoshop and video editing.
  • He can start Immediately and is open for Full time position.
Predictive Index Behavioral Profile - Strategist 

Strongest Behavior
  • Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
  • Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.
  • Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
Behavioral Summary

Roldan is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.

Strongly technically-oriented, has confidence in own professional knowledge and ability to get things done quickly and correctly. With experience, will develop a high level of expertise and will be very aware of mistakes committed by self or others. Roldan takes work and responsibilities very seriously and expects others to do the same.

 
 

Employment History

Sr. FullStack Web Developer

Industry:

Computer / Information Technology (Software)

Employment Period:

January 2018 to January 2020 (24 Months)

Duties and Responsibilities:

  • Developed web application multi vendor ecommerce using .Net and Umbraco.
  • Developed web application learning platform using .Net and Umbraco.
  • Developed web application messaging using .Net and Umbraco.
  • Develop API’s using .Net MVC
  • Maintain Database (SQL)

Web Developer

Industry:

Computer / Information Technology (Software)

Employment Period:

January 2017 to September 2018 (20 Months)

Duties and Responsibilities:

  • Created a website for web agency
  • Created a system for client using Laravel

Web Developer

Industry:

Computer / Information Technology (Software)

Employment Period:

January 2016 to February 2017 (13 Months)

Duties and Responsibilities:

  • Maintain existing system and troubleshoot (Joomla, Opencart, Wordpress, Codeigniter)
  • Develop a system using Codeigniter
  • Maintain Databases and API’s using Laravel

Sr. FullStack Web Developer

Industry:

Computer / Information Technology (Software)

Employment Period:

January 2020 to October 2023 (45 Months)

Duties and Responsibilities:

  • Create web for agency client and deep dive to plugins code (Wordpress).
  • Create web application for CS and create funnels using Angular, firebase.
  • Develop RESTFUL API using .Net Core and Swagger
  • Research and Development for Microservices
  • Deploying App using Google Cloud Compute Engine
  • Develop CRM using .Net Core
  • Develop web application for CS and create funnels using Angular, firebase.
  • Managing my team and provide a solution for them
  • Maintain Database (SQL)

Web Developer / FullStack Developer

Industry:

Computer / Information Technology (Software)

Employment Period:

September 2017 to January 2018 (4 Months)

Duties and Responsibilities:

  • Develop and troubleshoot the social network of the company.
  • Create website for US client
  • Develop Rest API and using .Net
  • Develop company software (Project Management) using .Net MVC
  • Maintain Database (MYSQL)

Computer System Servicing (CSS) Instructor

Industry:

Education

Employment Period:

January 2017 to January 2018 (12 Months)

Duties and Responsibilities:

  • Taught troubleshooting for  computer hardware, network, OS etc.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

January 2, 2018

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    WordPress, .NET 4.0, MVC Razor, Umbraco, CSS to WordPress, CSS3, HTML5, jQuery, Laravel, API Development,

INTERMEDIATE ★★

    AngularJSKotlinCloudFare

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 19.40, Upload: 46.02
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Generic (Ryzen 5 3600)
  • Processor: Ryzen 5 3600
  • Operating System: Windows 11

All-inclusive Rate: USD $9.82/hr

Alor

Candidate ID: 443320


ADVANCED

    Calendar Management, Data Entry, Drafting, Scheduling...

INTERMEDIATE

    Legal...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Eastern Standard Time US Eastern Standard Time Australian Central Standard Time Australian Western Standard Time New Zealand Daylight Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.78 per hour or $USD 587.82 per month

Full Time: $USD 9.82 per hour or $USD 1702.15 per month

Remote Staff Recruiter Comments

  • Alor has 5 years of experience as a paralegal, handling tasks such as legal document drafting, client management, scheduling, and CRM management.
  • He also has 4 years of experience as a team leader in quality assurance, focusing on process optimization, team management, and reporting.
  • Led a project to enhance the QA framework, improving guidelines and reporting systems.
  • Managed the intake, organization, and filing of legal documents, contributing to the smooth flow of legal procedures.
  • Developed expertise in managing client communications, appointments, and legal proceedings for a high-volume law practice, showcasing strong multitasking abilities.
  • Strong skills in legal document drafting, case management, CRM management, and project management. Excellent client service and team management abilities.
  • He performed various tasks such as:
    • Calendar Management
    • Email Management
    • Creating drafts of notices and documents
    • Appointment setting
    • Managed service inbox of the firm
  • Proficient in Microsoft Office 365, Google Suite, HubSpot CRM, Clio, FileVine, DocuSign, Adobe Sign, Canva, Photoshop, Monday.com, Asana, ClickUp, and Meta Business Suite.
  • He is open for both part-time and full-time positions and is available to start immediately
     

Predictive Index Behavioral Profile - Altruist

Strongest Behaviors:

  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
Behavioral Summary:

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Alor Christian is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Alor Christian gets along easily with a wide variety of people.


 

Employment History

Legal Assistant

Industry:

Law / Legal

Employment Period:

February 2019 to July 2024 (64 Months)

Duties and Responsibilities:

  • Requesting Medical Bills Records and other documents from providers. Setting up insurance claims for clients.
  • Docketing or filing Legal Documents to the court portal.
  • Drafting legal documents (Notice of Claims/demand, Notice of Hearing, Notice of Appearance, and others.)
  • Intake specialist.
  • Qualifying leads if they meet the parameters.
  • Client management: Great customer/client service skills.
  • Conducting research, investigating facts, and developing legal arguments
  • Drafting contracts, depositions, and pleadings.
  • Discovery of evidence or other supporting documents.
  • CRM management: Managed client’s case status, stage, and taskings using the CRM to effectively organize what needs to be done.
  • File organization: Organized client files in our software to make it appealing and to easily find documents on demand.
  • Organizing Documents for signature with clients.
  • Calendar Management: Scheduling appointments, court hearings and coordinating with clients.
  • Inbox Management: Responding to client emails, SMS, and other forms of communication and taking necessary action.
  • Social Media Management: Handling social media accounts, including content creation, running ads, and configuring automated replies for lead generation.

Quality Assurance Analyst

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2015 to December 2018 (42 Months)

Duties and Responsibilities:

  • Started as a customer service representative that takes in inbound calls to resolve customer's concerns and got promoted as a QA.
  • As QA, my main role was to do quality audits, reporting and making recommendations for the business' improvement.
  • Became chat support and email support for a year due to the COVID lockdown and suspended my QA Role.

IDR Email Management Specialist

Industry:

Healthcare / Medical

Employment Period:

October 2024 to January 1970 (657 Months)

Duties and Responsibilities:

  • Manages and oversees emails received in the IDR folder.
  • Ensures accurate assignment of emails to the respective IDR Claims Specialists and other staff in the organisation.
  • Attends to enquiries from clients and financial firms.
  • Implements effective processes to ensure emails are actioned on time.
  • Adheres to KPIs and responds to emails with set time frames.
  • Assists the IDR team with various administrative tasks when required

Education History

Field of Study:

Computer Science/Information Technology

Major:

Graduation Date:

January 1, 2017

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Calendar Management, Data Entry, Drafting, Scheduling, Administrative Support, Virtual Assistant Skills, Appointment Setting, Email management, File Management,

INTERMEDIATE ★★

    Legal

Work at Home Capabilities:

  • Internet Bandwidth: 100 Mbps and above
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: MSI (Ryzen 5)
  • Processor: Ryzen 5
  • Operating System: Windows 10

All-inclusive Rate: USD $11.34/hr

Maria

Candidate ID: 443273


ADVANCED

    Social Media Management, Digital Marketing, Content Management...

INTERMEDIATE

    SEO, Email Marketing, WordPress, Keyword Research...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 11.34 per hour or $USD 1965.40 per month

Remote Staff Recruiter Comments

  • Cristina has 10 years of working experience for hospitality, manufacturing, and advertising companies where some are based in Australia and Europe.
  • She started her career as a Payroll Officer and then transition to pursue a profession in digital marketing for 3 years now.
  • As Social Media/Digital Marketer, she is exposed on the following tasks 
    • Managing social media platforms like Instagram, Facebook, LinkedIn, Twitter, Pinterest, and YouTube
    • Writing content for social media and websites
    • Performing SEO audits, SEO optimization, competitor analysis, and keyword research 
    • Managing WordPress 
    • Generating social media analytical reports 
    • Executing email marketing campaigns using Mailchimp 
    • Designing basic graphics and simple video editing
    • Doing community management to boost the organic following  
    • Doing affiliate marketing where she scouts for potential US influencers to endorse their products
  • She is is knowledgeable with Trello, Canva , Slack, Hootsuite, Grammarly, Copy.ai, Tail wind, Google Analytics, Keyword Planner, Search Console, Trends, SEMrush, SEO Quake, AHREFS, Buffer, Uber Suggest, Mailchimp, WordPress (Elementor as plugin), Facebook Meta Business, Google Suite, ChatGPT, and Google Bard.
  • She is readily available.
Predictive Index Behavioral Profile - Specialist

Strongest Behaviors:
  • Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
  • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
  • Focused on operational efficiencies: thinks about what needs to be done and how it can be done quickly without losing quality.
  • Drive to protect the company against risk by doing things in general accordance with established standards.
Behavioral Summary: 

Maria Cristina is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Maria Cristina, who takes responsibilities very seriously.


Employment History

SEO/SMM/General Virtual Assistant

Industry:

Employment Period:

October 2020 to November 2022 (25 Months)

Duties and Responsibilities:

  • General Virtual Assistant
    • Updating listing details on Channel Manager
    •  Add/Update listings to OTAs like Airbnb, Booking.com, VRBO
    • Update listing details on the website
    • Manage Bookings from different platforms to the channel manager
    • Manage communication with tenants
    • Manage communication and schedules of cleaners
    • Send payment requests to some guest s
  • Social Media Management
    • Manage Social Media sites, Facebook, Instagram, and LinkedIn
    • Social Media Engagement
    •  Content Creation
    • Scheduling contents
  • SEO Specialist
    • Website Audit
    •  Keyword Research
    • On-Page Optimization
    • Content/Blog Post Creation
    • Optimizing Listings Content Description, URL, and Photos

SEO Specialist and Content Writer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

September 2022 to November 2022 (2 Months)

Duties and Responsibilities:

  • SEO Audit
  • Keyword Research
  • Competitors Analysis
  • On-Page Optimization
  • Website Content Creation
  • Creation of Lead magnet
  •  Social Media Manager

Digital Marketing Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

May 2022 to October 2022 (5 Months)

Duties and Responsibilities:

  • Influencer Marketing
  • SEO Backlinking
  • SEO Content Briefs creation and Uploading to Webflow
  • Lead Generation using Apollo.io
  • Email Marketing Using Sendgrid
  • Creation of a Newsletter using Beehiiv
  • Creation and Publishing of a LinkedIn Newsletter

Social Media Manager, Instagram and Titok

Industry:

Healthcare / Medical

Employment Period:

March 2022 to May 2022 (2 Months)

Duties and Responsibilities:

  • Content creation
  • Video creation (Reels) and Video editing
  • Engagement
  • Inbound Marketing

LinkedIn Strategist

Industry:

Employment Period:

November 2021 to February 2022 (3 Months)

Duties and Responsibilities:

  • Social Media Management
  • Setup and Manage LinkedIn Company Page and Twitter Business Profile
  • Promote Brand, Social Media Engagement and services
  • Post valuable content and engage to target clients
  • Create graphics using Canva
  • Check Social media Analytics
  • Maintain Lead lists
  • Run LinkedIn paid advert

Social Media Management and Marketing

Industry:

Banking / Financial Services

Employment Period:

October 2021 to January 2022 (3 Months)

Duties and Responsibilities:

  • Manage Social Media platforms like LinkedIn, Facebook, Facebook Community, and Instagram
  • Create company branding and Client Persona
  • Create graphics and documents using Canva, post content and do engagements
  • Post content and engage during "Post-Party."
  • Create and promote Free and paid events

Digital Marketing / Email Management (Consultancy)

Industry:

Employment Period:

March 2021 to May 2021 (2 Months)

Duties and Responsibilities:

  • Social Media Management
    • Manage Social Media sites, Facebook, Instagram, and LinkedIn
    • Social Media Engagement, Scheduling contents
  • LinkedIn Lead Generation
    • Manage LinkedIn Company Page
    •  Email Marketing using MailChimp
    • Create and send automated emails using MailChimp
    •  Manage Email campaigns
  • CRM implementation and management
    • Install, implement and manage CRM (LACRM)

LinkedIn Consultant

Industry:

Manufacturing / Production

Employment Period:

September 2021 to September 2021 (0 Months)

Duties and Responsibilities:

  • Educate company Owner/CEO on How to Set up and Optimize LinkedIn Profile and Company page
  • Train them how to do LinkedIn Outreach effectively
  • Coach them on how to increase Company Page followers
  • Coach them on how to use LinkedIn Sales Navigator, and it's benefits to B2B Marketing

Sales and Digital Marketing Specialist

Industry:

Computer / Information Technology (Software)

Employment Period:

May 2021 to December 2021 (7 Months)

Duties and Responsibilities:

  • Social Media Management
    • Setup and Manage Social Media sites like LinkedIn Company Page, Facebook Page and Twitter
    • Promote Brand, Social Media Engagement and services
    • Research, create, and Post content on all platforms
    •  Create graphics, videos and presentations using Canva
    • Check Social media Analytics
  • LinkedIn Lead Generation
    • Lead Generation using Sales Navigator 
    • Connect and engage with prospected clients on LinkedIn (Freelancers Online Job Marketplace & B2B Marketing)
    • Update Marketing Dashboard
    • Increase Company Page followers organically
  • Email Marketing using Sendgrip
    • Generate email lists from LinkedIn followers
    •  Create email templates, set up and manage Email campaigns
  • Sales and Marketing
    • Research Marketing Strategies for a software development company
    • Search and send proposals for software and development projects

Payroll & Database Admin/Project Manager/ISO Auditor/Compenben

Industry:

Manufacturing / Production

Employment Period:

October 2007 to December 2017 (122 Months)

Duties and Responsibilities:

  • Payroll Admin
  • Processing and releasing of Compensation and Benefits
  • Database Admin 
  • ISO Auditor
  • Project Manager
    • Implement TImekeeping System using RFID and biometrics
    •  HRIS Project Manager
    • Automate processes in releasing Food Product and Rice Benefits

Digital Marketing Executive

Industry:

Computer / Information Technology (Software)

Employment Period:

August 2023 to August 2023 (0 Months)

Duties and Responsibilities:

  • Establish and manage social media accounts for the brand.
  • Develop effective social media strategies to promote the business.
  • Create and share engaging and relevant content across platforms.
  • Monitor and analyze social media analytics to optimize performance.
  • Execute social media advertising campaigns.
  • Engage with relevant groups and connect with potential customers.
  • Keep track of competitor strategies and performance.
  • Produce high-quality written content for various platforms.
  • Proofread and edit content to ensure accuracy and clarity.
  • Format content appropriately for different platforms.
  • Develop content strategies aligned with business goals.
  • Conduct competitor research to stay up-to-date with industry trends.
  • Publish content on different platforms.
  • Utilize article spinning techniques for content variation.
  • Submit content for guest posting opportunities.
  • Develop and implement effective SEO strategies.
  • Conduct keyword research to identify relevant search terms.
  • Analyze competitor websites and strategies.
  • Perform site analysis and identify areas for improvement.
  • Optimize on-page elements to enhance website visibility.
  • Execute off-page optimization techniques to build backlinks.
  • Manage sitemap and webmaster submissions.
  • Register the business with directories and online business listings.
  • Utilize social bookmarking to increase website visibility.

Digital Marketing Specialist

Industry:

Employment Period:

January 2024 to May 2024 (4 Months)

Duties and Responsibilities:


Education History

Field of Study:

Computer Science/Information Technology

Major:

Computer Science

Graduation Date:

April 11, 2007

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Social Media ManagementDigital MarketingContent Management

INTERMEDIATE ★★

    SEO, Email MarketingWordPressKeyword ResearchSEO AuditMailChimp

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 7.86, Upload: 26.18
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Huawei (i5)
  • Processor: i5
  • Operating System: Windows 10

All-inclusive Rate: USD $7.80/hr

Diezl

Candidate ID: 443180


ADVANCED

    Outbound Sales, Outbound Calling, Inbound Sales, Chat Support...

INTERMEDIATE

    Customer Service...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.80 per hour or $USD 1351.15 per month

Remote Staff Recruiter Comments

  • Diezl has been working for 7 years in the BPO industry.
  • Her expertise is Inbound Calls, Outbound Sales, Email Support, Chat Support, Email Support, and Customer Service.
  • She handled telco and retail account.
  • She worked with clients that cater to US and UK. 
  • She can start immediately. Open to work full-time. 

Employment History

Customer Service Representative Outbound/Inbound Sales

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2015 to June 2022 (86 Months)

Duties and Responsibilities:

  • Task to do outbound calls and inbound calls to sell sim and mobile plans in UK account by providing better options with them and selling the benefit of the products.
  • Take order over the phone and provide excellent customer service if they have complaints in regards with the product.
  • One of the support during peak with all their queries to deliver a professional and best customer service in a timely manner.
  • Task to provide overview of the current product and offer to know the opportunities that it has for better competition in the market.

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Graduation Date:

April 1, 2007

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Outbound Sales, Outbound Calling, Inbound Sales, Chat Support, Email Support, Email Handling,

INTERMEDIATE ★★

    Customer Service

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 32.33, Upload: 45.62
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Customized (Inter Core i5)
  • Processor: Inter Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $8.81/hr

Lorely

Candidate ID: 442981


ADVANCED

    Microsoft Office, Google Docs, Email Handling, Customer Handling...

INTERMEDIATE

    SAP, Bank Reconciliation...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.30 per hour or $USD 719.45 per month

Remote Staff Recruiter Comments

Lorely is a graduate of Bachelor of Science in Business Administration Major in Financial Management. She has a wide range of expertise in administrative tasks including:
  • Billing and Collections
  • Bank Reconciliation
  • Invoice processing
  • Journal entries
  • Inventory
  • Account Receivables and Account Payables
  • Email management 
  • Data entry
She is proficient in using different tools and software:
  • ERP
  • Peachtree
  • Quickbooks
  • Xero
  • Google Workspace
  • Microsoft Office
She is available to start immediately

Predictive Index Profile - Artisan
https://www.predictiveindex.com/reference-profile/artisan/

Strongest Behaviors
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and coworkers. Doesn’t easily change.
Behavioral Summary

Lorely is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

Employment History

Branch Coordinator

Industry:

Employment Period:

June 2016 to September 2018 (26 Months)

Duties and Responsibilities:

- Preparation of the Daily Sales and Collection Report for the day.

- Handling of cash and/or checks received

- Preparation of Sales Subsidiary Journal and Collection Journal

- Tagging of service calls received and coordinating with service engineers

- Preparation of TCP Billings

- Inventory Control and Management

Billing and Collection Officer

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2019 to January 2021 (23 Months)

Duties and Responsibilities:

- Billing and sending invoices to client

- Coordinating with Globe and Smart

- Handling client queries / Resolving disputes

- Informing and reminding clients about their outstanding balances

- Posting of payments to QuickBooks 

- Managing online store

Buyer I

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2021 to April 2022 (14 Months)

Duties and Responsibilities:

- Backlog Buyer

- Order Management

- Coordinating with Inside Sales and Vendors


Education History

Field of Study:

Business Studies/Administration/Management

Major:

Financial Management

Graduation Date:

January 1, 2016

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Microsoft Office, Google Docs, Email Handling, Customer Handling, Bookkeeping, Xero Accounting, QuickBooks, Accounts Receivable Management, Accounts Payable Management, Billing, Collections,

INTERMEDIATE ★★

    SAPBank Reconciliation

Work at Home Capabilities:

  • Internet Bandwidth: 15 Mbps
  • Working Environment: Shared Room
  • Speed Test Result: Download: 2.70, Upload: 8.00
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus (Inter Core i3 10th Gen)
  • Processor: Inter Core i3 10th Gen
  • Operating System: Windows 10

All-inclusive Rate: USD $8.81/hr

Ma.

Candidate ID: 442951


ADVANCED

    Data Collection, Research, Technical Support, Email Lead Generation...

INTERMEDIATE

    Team Management, Call Management...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
US Pacific Standard Time Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.42 per hour or $USD 815.97 per month

Full Time: $USD 8.81 per hour or $USD 1526.65 per month

Remote Staff Recruiter Comments

  • Tina has been working since 2016 and has handled roles such as real estate virtual assistant, Technical support representative and Customer support specialist within BPO and real estate industries.
  • She honed her skills in:
    • Customer support
    • Email and chat support
    • Technical support
    • Data entry
    • Calendar management
    • Inbound calls 
    • Data entry 
    • Team management
  • She has worked with a US client
  • well versed with the following software tools:
    • Salesforce
    • Intercom
    • Callaction.com
    • Google suite
    • Trello
    •  Intercom
    • Salesforce
    • follow up boss
    • Canva
    • Animoto
    • Zillow  
  • She can start immediately for Full time position.
Predictive Index Behavioral Profile - Guardian

Strongest Behavior
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Ma. Cristina will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.


 

Employment History

CUSTOMER SUPPORT SPECIALIST

Industry:

Property / Real Estate

Employment Period:

March 2021 to January 2023 (22 Months)

Duties and Responsibilities:

  • Assist in managing the company's clients, including technical issue, billing inquiry, and sales enforcement.
  • Build systems to triage naming requests and manage creative workflow
  • Manage documentation and emails
  • Serve as Team Manager working directly for the CEO, handled team support for training and coaching.

TECHNICAL SUPPORT REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2019 to January 2021 (24 Months)

Duties and Responsibilities:

  • Basic support specialist on basic troubleshooting of computers.
  • Responsible to talk incoming calls, sending out emails and doing outbound conversations for customer reachout.

REAL ESTATE VIRTUAL ASSISTANT

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2016 to January 2018 (24 Months)

Duties and Responsibilities:

  • Manage database for lead generation.
  • Consolidate appointments and tasks.
  • Dedicatedly pitch new ideas to solve business challenges

EXECUTIVE ASSISTANT

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2023 to May 2023 (2 Months)

Duties and Responsibilities:

  • Assist clients with dedicated tasks.
  • Tasks: Calendar scheduling, Data entry, Booking,
  • Managing Meetings and Appointments, Email & Chat
  • Management etc.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Financial Management

Graduation Date:

January 1, 2016

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Data Collection, Research, Technical Support, Email Lead Generation,

INTERMEDIATE ★★

    Team ManagementCall Management

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: MacBook Air (M1 2020)
  • Processor: M1 2020
  • Operating System: MacOS X

All-inclusive Rate: USD $8.30/hr

Marcel

Candidate ID: 442930


ADVANCED

    Customer Handling, Sales, Upselling, Chat Support...

INTERMEDIATE

    Inbound Sales...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.30 per hour or $USD 719.45 per month

Full Time: $USD 8.30 per hour or $USD 1438.90 per month

Remote Staff Recruiter Comments

  • Marcel has been working for 10 years mostly in BPO industries
  • His skills includes the following:
    • Customer Service
    • Inbound & Outbound Sales
    • Email & Chat Support
    • Doing upselling
    • Data Entry
    • Workforce Analysis
  • Proficient in using these tools/technologies:
    • MS Excel (Proficient in Pivot, sumif, countif; exposed in Vlookup and Xlookup)
    • Slack
    • Zendesk
    • livechat
  • He's eyeing towards handling non voice accounts and is available to start immediately

Predictive Index Profile - Operator
https://www.predictiveindex.com/reference-profile/operator/

Strongest Behaviors

  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary

Marcel is helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, she will work within those standards to ensure repeated successes and high-quality results. Marcel has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If she is responsible for establishing the process, she will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, she will expect that the process be followed consistently.


Employment History

INBOUND SALES REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2011 to May 2016 (56 Months)

Duties and Responsibilities:

  • Working as an inbound salesperson.
  • We primarily focus on meeting the demands of clients with regard to their phone service, including upselling.
  • We can also help customers with their billing issues.

INBOUND SALES REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2016 to February 2017 (9 Months)

Duties and Responsibilities:

  • Working as an inbound salesperson.
  • We primarily focus on meeting the demands of clients with regard to their phone service, including upselling.
  • We can also help customers with their billing issues.

CHAT SUPPORT

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2017 to March 2019 (19 Months)

Duties and Responsibilities:

  • The company is helping small businesses to assist their customers through chats.
  • We are answering inquiries for prospect customers. 

OUTBOUND SALES REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2010 to August 2011 (13 Months)

Duties and Responsibilities:

  • Doing outbound call for different online pharmacy.
  • We are calling the patients to remind them about the refill of their medications.
  • Placing orders for any confirmed transactions.

WORKFORCE ANALYST / DATA ENCODER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2017 to February 2020 (30 Months)

Duties and Responsibilities:

WORKFORCE ANALYST || March 2019 – February 2020
  • Creating the team schedule to be plotted in “WHEN I WORK”.
  • Handling agents break schedule as well as sending the SLA to the client on a daily basis. 
DATA ENCODER || August 2017 – March 2019
  • The business assists hotels in handling their reservations.
  • We are manually entering reservations into the booking system that we got via email.
  • We also double-checked automatic bookings for accuracy before delivering them to the hotel the day before the guest's arrival.

TEAM MANAGER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2020 to March 2022 (24 Months)

Duties and Responsibilities:

  • Using the internet to provide consumers with streaming services.
  • We are primarily concerned with aiding customers with billing and technical concerns.

Education History

Field of Study:

Education/Teaching/Training

Major:

Graduation Date:

January 1, 2008

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Customer Handling, Sales, Upselling, Chat Support,

INTERMEDIATE ★★

    Inbound Sales

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/16771345605
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: GIGABYTE (Intel Core i7)
  • Processor: Intel Core i7
  • Operating System: Windows 10

All-inclusive Rate: USD $9.82/hr

Clarrence

Candidate ID: 442770


ADVANCED

    Communication Skills, Time Management, Social Media Management, Customer Service...

INTERMEDIATE

    Bookkeeping, Data Entry, Data Encoding, Typing...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.82 per hour or $USD 851.07 per month

Full Time: $USD 9.82 per hour or $USD 1702.15 per month

Remote Staff Recruiter Comments

  • Clarrence has been working as an assistant/executive secretary for more than 5 years. With her exposure to administrative tasks, she has developed her organizational and coordination skills. She has been competent in supporting the following:
    • Data Entry
    • Document processing
    • Contract and agreement preparation
    • Calendar management
    • Email management
    • Appointment Setting
    • Customer service
    • Lead Generation
    • Cold Calling
    • Basic bookkeeping and record maintenance
    • Market research
    • Social media marketing
  • She is proficient with the following tools:
    • MS Office (Word, Excel, Outlook, OneDrive)
    • Hubstaff
    • Xero
    • Time Doctor
    • Calendly for calendar and scheduling
    • ASANA for project management
  • She can start immediately for any full-time or part-time position.
Predictive Index Behavioral ProfileCollaborator

Strongest Behaviors
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
Behavioral Summary
Clarrence Dean is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

She is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.


Employment History

Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

October 2022 to February 2023 (3 Months)

Duties and Responsibilities:

  • Manage all basic and detailed operational needs.
  • Overseeing the Company’s social media presence and maintaining the corporate website with the external vendor.
  • Management and maintenance of documentation added to the in-house CRM.
  • High-level diary management and scheduling for both directors to ensure integrated and consistent meetings.
  • Maintaining business systems for recording, storing, and querying information.
  • High-volume data entry and document processing.
  • Management of mailouts and other correspondence.
  • Monitoring and updating Company Systems, Policies, and Procedures.
  • Diary/calendar management - Coordinating meeting activities including invitations, and agendas.
  • Preparation of monthly invoicing and distribution to clients (TBC)
  • Preparation of Operational Budgets and quarterly budget re-forecasts.
  • Liaise with clients, referral partners, and banking institution representatives.
  • Liaise with clients, real estate agents, referral partners, and vendors.
  • Assist with proposals and application submissions.

Bank Officer

Industry:

Banking / Financial Services

Employment Period:

June 2012 to September 2012 (3 Months)

Duties and Responsibilities:

  • Handling and Managing Cash Division, New Accounts, Clerical Works, Data Encoding, Check Cheques.
  • Ensuring the accuracy of financial documents, as well as their compliance with relevant laws and regulations
  • Preparing and maintaining important financial reports
  • Preparing tax returns and ensuring that taxes are paid properly and on time
  • Evaluating financial operations to recommend best practices, identify issues and strategize solutions, and help organizations run efficiently
  • Offering guidance on cost reduction, revenue enhancement, and profit maximization and Conducting forecasting and risk analysis assessments

Housekeeper & Front Desk Clerk

Industry:

Hotel / Hospitality

Employment Period:

January 2016 to March 2016 (1 Months)

Duties and Responsibilities:

  • Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
  • Ensure all rooms are cared for and inspected according to standards
  • Protect equipment and make sure there are no inadequacies
  • Notify superiors on any damages, deficits and disturbances
  • Deal with reasonable complaints/requests with professionalism and patience
  • Check stocking levels of all consumables and replace when appropriate
  • Adhere strictly to rules regarding health and safety and be aware of any company-related practices
  • Greet guests and provide them with superb customer service.
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
  • Answer all client questions and incoming calls.
  • Redirect phone calls to the appropriate department and take down messages.
  • Accept all letters and packages, and distribute them to their appropriate departments.
  • Monitor, organize and forward emails.
  • Track and order office equipment and supplies.
  • Maintain records and files.
  • Oversee the office budget.

Front Office Assistant

Industry:

Hotel / Hospitality

Employment Period:

May 2016 to June 2016 (1 Months)

Duties and Responsibilities:

  • Reporting to management and performing administrative duties.
  • Answering telephone calls, as well as screening and forwarding calls.
  • Scheduling and confirming appointments, meetings, and events.
  • Welcoming and assisting visitors in a friendly and professional manner.
  • Handling basic inquiries and sorting mail.
  • Copying, scanning, and filing documents.
  • Monitoring office supplies and ordering replacements.
  • Keeping the reception area tidy and observing professional etiquette.
  • Performing other administrative tasks, if required.

Executive Secretary

Industry:

Computer / Information Technology (Software)

Employment Period:

June 2016 to December 2018 (30 Months)

Duties and Responsibilities:

  • Maintaining executive's agenda and assist in planning appointments, board meetings, conferences
  • Attending meetings and keep minutes
  • Receiving and screening phone calls and redirecting them when appropriate
  • Receive and screen phone calls and redirect them when appropriate
  • Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
  • Make travel arrangements for executives
  • Handle confidential documents ensuring they remain secure
  • Prepare invoices or financial statements and provide assistance in bookkeeping
  • Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective order
  • Maintain electronic and paper records ensuring information is organized and easily accessible
  • Conduct research and prepare presentations or reports as assigned

Executive Secretary

Industry:

Insurance

Employment Period:

May 2019 to January 2020 (8 Months)

Duties and Responsibilities:

  • Provides high-level administrative support and assistance to the Executive Director and/or other assigned leadership staff.
  • Performs clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents for senior staff.
  • Arranges travel and accommodations for executives.
  • Schedules and attends meetings on behalf of executives, taking notes and recording minutes.
  • Receives incoming communication or memos on behalf of senior staff, reviews contents, determines importance, and summarizes and/or distributes contents to appropriate staff.
  • Performs office tasks including maintaining records, ordering supplies, and performing basic bookkeeping.
  • Performs additional duties as assigned by executives.
  • Performs other related duties as assigned.

Branch Secretary

Industry:

Banking / Financial Services

Employment Period:

February 2020 to May 2021 (14 Months)

Duties and Responsibilities:

  • Co-ordinate, file and maintain branch documents and records, including details of the executive committee and other key contacts.
  • Ensure any relevant correspondence from head office received by other executive committee members is brought to the committee's attention at meetings.
  • Working with the Chair, and in a timely manner, prepare and communicate agendas and meeting notes/minutes for committee and statutory branch meetings, e.g. AGMs, to relevant members and attending IOSH staff/Relationship Managers.
  • Correctly follow the process for AGM nomination forms and meeting agenda.
  • Arrange meetings and notify committee members and their Relationship Manager with the details.
  • To attend meetings of the executive committee, take minutes of the meeting, and to record the minutes in a suitable format.
  • To provide a copy of the executive committee meeting minutes to staff at head office.

Real Estate Agent - Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

April 2020 to March 2021 (11 Months)

Duties and Responsibilities:

Generate client leads to buy, sell, and rent a property. Counsel clients on market conditions, prices, and mortgages Develop a competitive market price by comparing properties

Executive Assistant

Industry:

Healthcare / Medical

Employment Period:

March 2023 to June 2023 (2 Months)

Duties and Responsibilities:

  • Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf 
  • Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary

Client Relations Manager

Industry:

Property / Real Estate

Employment Period:

April 2021 to September 2022 (17 Months)

Duties and Responsibilities:

  • Ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedback Identifying and approaching potential new companies or individuals to engage as clients
  • Researching industry trends and providing advice to colleagues about client strategy or new sales opportunities

Cold Caller/Lead Generation Specialist

Industry:

Others

Employment Period:

July 2023 to November 2024 (15 Months)

Duties and Responsibilities:

  • Answer incoming calls from prospective customers
  • Use scripts to provide information about product’s features, prices etc., and present their benefits
  • Ask pertinent questions to understand the customer’s requirements

Inventory Specialist

Industry:

Sports

Employment Period:

November 2024 to January 2025 (2 Months)

Duties and Responsibilities:

Maintaining and updating records Counting materials, equipment, merchandise or supplies in stock Reporting discrepancies between physical counts and computer records Receive and inventory stock

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Tourism Management

Graduation Date:

May 1, 2016

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Finance/Accountancy/Banking

Major:

Financial Management

Graduation Date:

May 1, 2013

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Communication Skills, Time Management, Social Media Management, Customer Service, Customer Service Management, Data Entry, Virtual Assistant Skills, Secretarial Skills, Call Handling, Calendar Management, Skiptrace, Appointment Setting, Cold Calling, Lead Generation, Inbound Lead Generation, Email Lead Generation, Real Estate Brokerage, Real Estate, Personal Assistance, Executive Assistance, Phone Support, Email Marketing, Booking Assistance,

INTERMEDIATE ★★

    Bookkeeping, Data Entry, Data EncodingTypingSocial Media ManagementProject ManagementDirectory Assistance

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/15265577389
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo (Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz)
  • Processor: Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $7.14/hr

Mary

Candidate ID: 442665


ADVANCED

    Office 365, SAP, Autodesk Revit, People Skills...

INTERMEDIATE

    , Legal, Administrative Support, Administration...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Central Standard Time Australian Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.14 per hour or $USD 618.54 per month

Full Time: $USD 7.14 per hour or $USD 1237.07 per month

Remote Staff Recruiter Comments

  • Mary has been working for 15 years as a Sales Coordinator, Admin Assistant, and Human Resource Specialist. She began her Remote job as a Business Administrator Officer that caters to a client based in Hawaii. She is knowledgeable in performing the following tasks:
    • Admin Support
    • Managed office operations
    • Inventory
    • Invoices and Financial Reports
    • Sales
    • Email Handling
    • Setting Appointments
    • Monitoring admin employees' work attendance and performance evaluations
  • She is adept in using tools and applications like:
    • Microsoft Office 365
    • SAP
    • BlueBream
    • Google App
    • Autodesk
    • Zoho One
    • Outlook
    • SAP Software
    • Telum
    • Hubspot
    • Events Air
    • Workday
  • She can start immediately.
Predictive Index Profile - Specialist

Strongest Behaviors
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
Behavioral Summary

Mary Rose is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Mary Rose, who takes responsibilities very seriously.

With experience and/or training, Mary Rose will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Mary Rose is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

BUSINESS ADMINISTRATOR OFFICER

Industry:

Construction / Building / Engineering

Employment Period:

April 2019 to February 2022 (33 Months)

Duties and Responsibilities:

  • Planned, coordinated and controlled daily operations of Estimating, Department.
  • Managed office operations, scheduling, and inventory of PO for vendors.
  • Fostered client and vendor relationship building through consistent and effective communication.
  • Maintained work safety and followed established operating procedures and practices.
  • Defined and understood team member responsibilities to enhance group efficiency and performance.
  • Documented business requirements, functional specifications, and training procedures.
  • Handles employees’ relations and governmental benefits per employee.
  • Process governmental permits and process BIR forms for the company.
  • Bid Log tracker for the company's follow up for the company owners abroad and vendors.

MALL SECRETARY / TENANT RELATION ASSISTANT

Industry:

Arts / Design / Fashion

Employment Period:

May 2015 to April 2019 (46 Months)

Duties and Responsibilities:

  • Responsible for checking of email for every day, setting of appointments to tenants for ocular visits.
  • Responsible in making the calendar of schedule of the employees in the operations team.
  • Responsible in monitoring the Internal. Order. and liquidation for operation teams to accounting department.
  • Responsible in collation of financial reports and taking deadlines a head of time for submission of reports.
  • Monitoring admin employees work attendance and performance evaluations.
  • Responsible in budget preparation for mall operations conducted by the Assistant Mall Manager / Mall Manager. 

DATA SUPPORT SPECIALIST

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2014 to December 2014 (9 Months)

Duties and Responsibilities:

  • Responsible in checking of the 201 files that is being endorsed by the auditors and act as the control point in the process.
  •  Responsible in monitoring the trackers for the hired  employees.
  •  Responsible in printing the contracts which includes the agreements, salary, and benefits that each employee will be getting.
  • Responsible in keeping and monitoring the 201 files that is being pull out by the recruiters and managers.
  • Input data in people soft for all active hires after onboarding.
  • Onboarding of successful candidates and collation of requirements.
  • Sourcing of candidates for accounts. 

SALES COORDINATOR

Industry:

Property / Real Estate

Employment Period:

April 2009 to March 2014 (58 Months)

Duties and Responsibilities:

  • Assists in the documentation process related to the sale of our existing projects.
  • Calls the site offices / showrooms if there’s any update in sales.
  • Accepts all documents (Purchase Agreement, Requirements of the clients), payments received from sites / showroom. Ensures completeness of information in documents received before routing it to the concerned departments (accounting, legal, treasury, executive etc.).
  • Responsible in transmitting any documents for client’s copy such as Approved Purchase Agreement, Contracts etc.
  • Responsible in any concerns / inquiry of other departments about the status of each account / unit sold per project.
  • Responsible in any inquiry of salespeople from site / showroom concerning their booked account like status of the Official Receipts of their clients, about holding of checks for deposit, etc.
  • Make a proper and organize filing of the requirements submitted by the clients and see to it that all the requirements are complied with.

HRM PROFESSOR

Industry:

Education

Employment Period:

June 2008 to April 2009 (10 Months)

Duties and Responsibilities:

  • Acquired knowledge and skills on Teaching hotel and restaurant operations.

FRONT OFFICE AGENT

Industry:

Hotel / Hospitality

Employment Period:

March 2008 to June 2008 (3 Months)

Duties and Responsibilities:

  • Worked as a front office agent of the hotel.
  • Acquired knowledge and skills on checking in and out of the guest.

PRACTICUM TRAINEE

Industry:

Hotel / Hospitality

Employment Period:

May 2007 to June 2007 (1 Months)

Duties and Responsibilities:

  • Worked at the Banquet Sales, and Corporate Office
  • Kitchen operations. Acquired Knowledge and skills on various
  • Operations and procedure on both Office and Kitchen Procedures by assisting in filling files and preparation in the kitchen operations. 

PRACTICUM TRAINEE

Industry:

Employment Period:

April 2007 to May 2007 (1 Months)

Duties and Responsibilities:

BAR AND RESTAURANT Worked at the Kitchen Sections of the Restaurant and Front of the House. Acquired Knowledge and skills on service and operation of Food and Drinks by assisting the daily operation of the restaurant.

Media Admin Support (VA)

Industry:

Entertainment / Media

Employment Period:

August 2022 to February 2023 (6 Months)

Duties and Responsibilities:

  • Maintain and update media distribution lists Set up and participate in internal and external.
  • meetings: take the minutes of the meeting and follow through on timelines and deliverables.
  • Oversee client communications and manage the respective resources in a client “library.”
  • Participate in client and account team interaction, assist in creating client meeting and call reports, activity reports, status documents, and result reports
  • Monitor, track, and clip all editorial and social media coverage of clients and competitors.
  • Quality Control all the documents generated for spelling and formatting to ensure logos are perfectly placed, aligned accordingly – briefing documents, WIP documents, concept paper, minutes of meeting, content articles, clippings report, etc.
  • Manage the calendar and schedule (internal and external appointments) for the team
  • Administrative support to Account Manager on corporate documentation including trackers, presentations, reports, and others.
  • Manage and safe-keep all company-related documents and account assets in a systematic order.
  • Managing the timeline for reports and documentations – WIP documents, Minutes of
  • Meeting, Coverage Report, Briefing Document, Debrief report, etc.
  • Prepare and compile the regular client reports.(weekly, monthly, quarterly) and quarterly business updates

Admin Support (Seasonal) – (VA)

Industry:

Others

Employment Period:

February 2023 to August 2023 (6 Months)

Duties and Responsibilities:

  • Drafting responses for emails
  • Assisting with unsubscribe/scrubbing email addresses; and responding to easy membership emails
  • Downloading current attendee list for each conference. for the week to use as the excluded contact list in any marketing sends.
  • Populating program in clear format into consolidated spreadsheet
  • Creating agenda of program in EA
  • Drafting agendas for all committee meetings for all conferences
  • Creating session chair kits
  • Creating templates for new committee invitations for each conference
  • Managing/cleaning HubSpot databases

Back Office Administrator

Industry:

Employment Period:

February 2024 to March 2024 (1 Months)

Duties and Responsibilities:


Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Graduation Date:

March 18, 2008

Located In:

Philippines

License and Certification: :

Dean's Lister

Field of Study:

Social Science/Sociology

Major:

High School Diploma

Graduation Date:

March 16, 2004

Located In:

Philippines

License and Certification: :

none


Skills

ADVANCED ★★★

    Office 365, SAP, Autodesk Revit, People Skills, Adobe Acrobat, BlueBream, Business Analysis, Data Consolidation,

INTERMEDIATE ★★

    LegalAdministrative SupportAdministrationSecretarial Skills

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result: Download 4.63 Upload5.21
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP (Intel Core i5)
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $7.80/hr

Reslyn

Candidate ID: 442231


ADVANCED

    Appointment Setting, Administrative Support, Social Media Management, Email management...

INTERMEDIATE

    SEO, Keyword Analysis, Backlinking, Website Builder...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Central Standard Time New Zealand Daylight Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.80 per hour or $USD 675.57 per month

Full Time: $USD 7.80 per hour or $USD 1351.15 per month

Remote Staff Recruiter Comments

  • Gen has been working remotely since 2015 as an Executive Virtual Assistant within real estate companies in the US 
    • Marketing Analysis
    • WordPress Management 
    • Payment Processing
    • Taking Minutes of the Meeting 
    • Phone and Chat Support 
    • Calendar and Email Management
    • Appointment Setting
    • Lead Generation
    • Skip Tracing
    • Reporting
    • Data Management
    • Property Management
    • Social Media Marketing
    • SEO
  • She has good communication skills.
  • She is proficient with
    • Microsoft Office
    • WordPress
    • AppFolio
    • Dotloo
    • Mojo
    • Monday.com
    • Canva.
  • She can start immediately for a part-time position and need two weeks' notice for a full-time position.

Predictive Index Behavioral Profile-  Specialist
https://www.predictiveindex.com/reference-profile/specialist/

Strongest Behaviors
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary

Reslyn is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Reslyn, who takes responsibilities very seriously.


Employment History

Executive Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

October 2015 to April 2018 (29 Months)

Duties and Responsibilities:

  • Handled incoming calls and scheduled appointments while managing client communications via email marketing campaigns.
  • Developed and executed monthly email marketing campaigns, including newsletters, to engage and inform clients.
  • Managed SEO strategies and designed custom websites to enhance online presence and search engine rankings.
  • Screened and scheduled interviews with potential candidates through phone and email, ensuring efficient communication and coordination.
  • Provided email correspondence and calendar management for clientele, senior leadership, and executive-level clients, ensuring smooth scheduling and prioritization.
  • Coordinated appointment setting, took detailed meeting minutes, updated notes and files, and transcribed voicemail messages for streamlined workflow.

Project Management

Industry:

Property / Real Estate

Employment Period:

October 2014 to May 2015 (7 Months)

Duties and Responsibilities:

  • Validated and entered property information into an online database from various property documents.
  • Proficiently used AppFolio and Dotloop for property management, including document handling and transaction processing.
  • Updated and maintained accurate property data using Google Sheets for real-time tracking and reporting.

Administrative Support

Industry:

Property / Real Estate

Employment Period:

January 2019 to June 2019 (4 Months)

Duties and Responsibilities:

  • Acted as Transaction Coordinator, managing the administrative process of real estate transactions from start to finish.
  • Designed postcards, flyers, posters, business cards, and feature sheets using Canva to support marketing efforts.
  • Handled social media management, including creating and scheduling posts to promote listings and engage with potential clients.
  • Managed property listings, ensuring accurate updates and maintenance across platforms.
  • Created and processed Fintrac of Records, Trade of Records, Data Forms, and MLS Listings to comply with regulatory requirements and ensure smooth transactions.

Administrative Support

Industry:

Property / Real Estate

Employment Period:

July 2017 to March 2020 (32 Months)

Duties and Responsibilities:

  • Managed CRM system using Salesforce for tracking and organizing client data.
  • Handled calendar management, ensuring timely scheduling of appointments and meetings.
  • Designed marketing materials using Canva for new listings, open houses, and sold properties.
  • Generated and recorded new leads in EDGE CRM, maintaining accurate and up-to-date information.
  • Managed social media ads on platforms like Facebook and Craigslist to promote listings and generate leads.
  • Updated and uploaded new property listings on MLS, ensuring accurate and timely information.
  • Created and set up new client profiles on the Touch Up Program for personalized communication.
  • Prepared comprehensive marketing presentation folders for buyers and sellers, showcasing property details and offers.

Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

October 2018 to November 2022 (48 Months)

Duties and Responsibilities:

  • Managed general administrative tasks, including MLS listings and lead generation to support business growth.
  • Performed skip tracing and imported new leads into CRM systems such as Keap Infusionsoft and Salesforce.
  • Handled CRM management, including adding, modifying, and nurturing leads to optimize client outreach and engagement.
  • Conducted cold calling and set appointments to generate new business opportunities.
  • Created comp reports and prepared partial CMA (Comparative Market Analysis) reports to assist in property valuations.
  • Prepared key process documents such as PSA (Purchase and Sale Agreement) and MOA (Memorandum of Agreement) for transaction completion.

Virtual Assistant

Industry:

Entertainment / Media

Employment Period:

June 2023 to March 2024 (9 Months)

Duties and Responsibilities:

  • Musician Outreach: Search social media forums to identify potential musicians to add to the database.
  • Communication: Engage with musicians to assess their interest in joining the database.
  • Data Entry: Accurately input musician information into the main database.
  • Reporting: Provide periodic updates on database progress and changes.
  • Administrative Support: Perform additional administrative tasks as needed.

Executive Assistant

Industry:

Property / Real Estate

Employment Period:

April 2023 to August 2024 (16 Months)

Duties and Responsibilities:

  • Email Marketing: Develop and manage targeted email marketing campaigns to enhance client engagement.
  • Content Creation: Create and design compelling content using tools like Canva to support marketing efforts.
  • Lead Generation: Strategically generate leads and conduct market research to expand client base.
  • Administrative Support: Provide administrative support, including calendar management, email correspondence, and phone handling.
  • CRM Management: Oversee and maintain CRM systems to ensure efficient client and data management.
  • Contract Drafting: Draft, review, and format real estate contracts with accuracy and attention to detail.
  • Property Management: Manage property acquisitions and dispositions, ensuring precise and efficient processes.

Chat Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2014 to June 2012 (29 Months)

Duties and Responsibilities:

  • Provide real-time customer service and support via chat for AT&T products and services.
  • Assist customers with inquiries regarding billing, account management, and service issues.
  • Troubleshoot and resolve technical problems related to AT&T products, such as mobile phones, internet, and television services.
  • Upsell additional services and upgrades based on customer needs and account history.
  • Ensure high customer satisfaction by providing timely and accurate information.
  • Maintain detailed records of customer interactions in the system.
  • Follow standard operating procedures to handle escalations and complex issues.
  • Collaborate with team members to meet service-level agreements and performance targets.
  • Stay up-to-date with AT&T products, services, and policies to provide accurate and helpful support.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2010 to June 2012 (28 Months)

Duties and Responsibilities:

  • Handle inbound calls from AT&T customers regarding billing, account inquiries, and service issues.
  • Assist customers in troubleshooting technical problems with AT&T services such as mobile, internet, and TV.
  • Process service requests, including account updates, plan changes, and cancellations.
  • Provide product and service information, as well as recommendations based on customer needs.
  • Resolve customer complaints and escalate issues when necessary to ensure customer satisfaction.
  • Conduct account verification and security checks for transactions and sensitive information.
  • Upsell AT&T products and services to meet customer needs and achieve sales targets.
  • Document customer interactions and transactions in the system for accurate record-keeping.
  • Follow company policies and procedures to meet performance and quality standards.

ADMINISTRATIVE SUPPORT

Industry:

Mining

Employment Period:

August 2018 to November 2018 (3 Months)

Duties and Responsibilities:

• Process orders online, online payment and appointment Scheduling.
• Calendar Management
• Social Media Manager (Online Interactions; Instragram & Facebook)

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Human Resource Management

Graduation Date:

May 31, 2018

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Appointment Setting, Administrative Support, Social Media Management, Email management, Market Research, Lead Generation, Call Handling, Customer Service Management, Chat Support, Amazon Product Research, Adobe Acrobat,

INTERMEDIATE ★★

    SEO, Keyword Analysis, BacklinkingWebsite BuilderRecruitingWordPressFacebook Ads

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 27.96, Upload: 42.64
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: NVision (AMD Ryzen 3 2200G with Radeon Vega Graphics 3.50 GHz)
  • Processor: AMD Ryzen 3 2200G with Radeon Vega Graphics 3.50 GHz
  • Operating System: Windows 10

All-inclusive Rate: USD $8.81/hr

Rochel

Candidate ID: 442006


ADVANCED

    Administrative Skills, Financial Accounting, Data Entry, Invoicing...

INTERMEDIATE

    QuickBooks, Xero, AppFolio, SAP Accounting...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.81 per hour or $USD 763.32 per month

Full Time: $USD 8.81 per hour or $USD 1526.65 per month

Remote Staff Recruiter Comments

  • Roch is a Commerce graduate and has been working for 16 years now. In 2016, she transitioned to remote work where she provided her services to US, AU, and UK-based clients in real estate, fitness, and finance industries, respectively. Her most recent job was as an on-call Transaction Coordinator for a US-based real estate company.
  • She is proficient in supporting the following:
    • Bookkeeping
    • Data entry
    • Accounts payable management
    • Accounts receivable management
    • Invoice processing
    • Property Listing
    • Database management
    • Bank reconciliation using Xero
  • Roch also had the opportunity to support customers and perform some admin tasks such as email management, research, data entry, social media management, and a little project management.
  • With her local employment, she did timekeeping and payroll, along with 201 file record-keeping.
  • She used software and applications such as Xero, QuickBooks Desktop, AppFolio, SAP, Oracle, Zeevou, Google Workspace (Drive, Spreadsheets), Asana, Microsoft Office Apps (Outlook, Excel, Word, PowerPoint), Slack, WhatsApp, Asana, Trello, and PT Minder.
  • She can start anytime.
  • She is amenable to working in any time zone for either part-time or full-time roles
Predictive Index Behavioral Profile - Artisan

Strongest Behaviors

  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Behavioral Summary

Rochel Arabelle is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Rochel Arabelle plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

Finance and Accounting Specialist

Industry:

Others

Employment Period:

April 2006 to September 2019 (161 Months)

Duties and Responsibilities:

  • Admin tasks
  • Email Management task
  • Invoicing
  • Finance Reports
  • Cash allocation
  • AR and AP process
  • HR roles (recruitment / maintaining and updating 201 files )
  • Real Estate tasks

Real Estate Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

January 2016 to August 2016 (7 Months)

Duties and Responsibilities:

  • Process Invoices and Research
  • Email management / Update lead's files
  • Maintain and update lead's report
  • Create Marketing materials / Flyers
  • Email management
  • Checking property bookings and guests inquiries

Admin / Personal Assistant

Industry:

Grooming / Beauty / Fitness

Employment Period:

October 2016 to January 2018 (15 Months)

Duties and Responsibilities:

  • Manage and create Finance Report
  • Accounts Receivable process and reports
  • Accounts Payable process and reports
  • Create and process Invoices and Billings
  • Basic Auditing and Reconciliation
  • Email management (handled inquiries )
  • Social media management ( create and manage postings)
  • Monitor and update client's progress and profiling
  • Research and admin tasks
  • Engaged in business planning for business growth

CSR / Loan Virtual Assistant

Industry:

Banking / Financial Services

Employment Period:

September 2017 to August 2018 (11 Months)

Duties and Responsibilities:

  • Manage and analyze client's Bank Statement and Credit File reports
  • Email management
  • Client's verification and update/monitor client's details

Bookkeeper / Bill Entry

Industry:

Accounting / Audit / Tax

Employment Period:

November 2019 to February 2020 (2 Months)

Duties and Responsibilities:

  • Allocation and post of transaction bills
  • Process / verify / check Invoices and Bills
  • Maintain and update client's details

General Executive Assistant

Industry:

Property / Real Estate

Employment Period:

July 2019 to March 2021 (20 Months)

Duties and Responsibilities:

  • Manage and create Finance Report
  • Accounts Receivable process and reports
  • Accounts Payable process and reports
  • Create and process Invoices and Billings
  • Basic Auditing and Reconciliation
  • Email management (handled inquiries )
  • Social media management ( create and manage postings)
  • Manage Property listing
  • Research / Data Entry

Accounts Payable Assistant

Industry:

Manufacturing / Production

Employment Period:

April 2020 to October 2023 (42 Months)

Duties and Responsibilities:

  • Manage and monitor AR and AP on the Supplier’s Account
  • Accounts Payable process and reports
  • Accounts Receivable process and reports
  • Create, verify, and process Invoices and Billings
  • Check ETA for deliveries related to time frame
  • Monitor product deliveries related to any discrepancies
  • Email management (handled supplier's inquiries )
  • Chasing supplier's for payments and Invoices
  • Research, reports, and admin tasks

Transaction Coordinator | Admin VA

Industry:

Property / Real Estate

Employment Period:

September 2023 to October 2023 (1 Months)

Duties and Responsibilities:

  • Dealt with creation and contract offers
  • Manage, monitor, and update leads
  • Social media posting of available properties
  • Email Management for inquires

Education History

Field of Study:

Commerce

Major:

Business Management

Graduation Date:

January 1, 2006

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Administrative Skills, Financial Accounting, Data Entry, Invoicing, Customer Handling, Personal Assistance, Bookkeeping, Billing, Real Estate, Accounts Payable Management, Accounts Receivable Management,

INTERMEDIATE ★★

    QuickBooks, Xero, AppFolio, SAP AccountingCRMOracleAsanaTrello

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/13977832367
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: N/A (Intel Core i3)
  • Processor: Intel Core i3
  • Operating System: Windows 10

All-inclusive Rate: USD $11.34/hr

Pamela

Candidate ID: 441857


ADVANCED

    Social Media Management...

INTERMEDIATE

    Digital Marketing, Graphic Design, Photo Editing, Social Media Marketing...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.81 per hour or $USD 763.32 per month

Full Time: $USD 11.34 per hour or $USD 1965.40 per month

Remote Staff Recruiter Comments

  • Pamela has been working for more than 6 years and has been in influencer marketing, social media management, and graphic design. She has a degree in Business Administration majoring in Marketing Management.
  • She has Certifications in:
    • Social Media Management
  • She handles video transcriptions, social media management, and graphic designing for Youtube thumbnails. She has expertise in Graphic design, she created marketing materials and managed product branding and sales. She also managed E-commerce platforms like sales and enhancing brand presence.
  • She used the following tech stack:
    • Chat GPT
    • Google Suites
    • Canva
    • ClickUp
    • Asana
    • Capcut
    • WordPress
    • Frame.io
  • She can start immediately and is open for full-time and part-time positions.
Predictive Index Behavioral Profile - Adapter
 
Strongest Behavior
  • Socially-focused, generally empathizes with people, seeing their point of view or understanding their emotions. Positive communication.
  • Teaches and shares; generally interested in working collaboratively with others to help out.
  • Friendly and service-oriented; drives for the “greater good” rather than individual goals. Promotes teamwork by sharing authority.
Behavioral Summary

Pamela Mae is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

In most circumstances, she is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. From time to time, their behavior may come across as challenging the status quo, and at times, they are comfortable following the rules.


 

Employment History

Marketing Specialist

Industry:

Automobile / Automotive Ancillary / Vehicle

Employment Period:

March 2018 to August 2019 (17 Months)

Duties and Responsibilities:

  • Proficient in Graphic Design for marketing and promotional materials.
  • Skilled in Microsoft Office 365 for efficient data and document management.
  • Experienced in vendor management to facilitate smooth operations and procurement processes

Content Producer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

September 2022 to November 2023 (14 Months)

Duties and Responsibilities:

  • Proficient in video editing, with a strong portfolio of engaging and visually appealing content.
  • Expertise in fixing video transcriptions, ensuring accuracy and accessibility.
  • Successful management of social media platforms, leading to a significant increase in engagement and brand visibility.
  • Creative graphic design skills, specializing in eye-catching YouTube thumbnails that drive clicks and views.

Marketing Assistant/Social Media Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2021 to June 2023 (20 Months)

Duties and Responsibilities:

  • Developed and executed successful social media strategies, resulting in a 40% increase in online engagement.
  • Proficient in content creation and community engagement, fostering brand loyalty and growth.

Founder & Content Creator

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2022 to November 2023 (15 Months)

Duties and Responsibilities:

  • Proficient in Graphic Design, crafting visually captivating content.
  • Skilled in Social Media Management, driving online growth and engagement.
  • Expert in Partnership & Promotion Management, excelling in deals, collaborations, and giveaways for successful brand promotion

Marketing and Social Media Manager

Industry:

Employment Period:

October 2021 to June 2023 (20 Months)

Duties and Responsibilities:

  • Expert in Graphic Design, crafting visually captivating marketing materials.
  • Proficient in Social Media Management, driving online growth and engagement.
  • Strong background in Public Relations and Influencer Marketing, forging strategic partnerships and brand advocacy.
  • Effective coordination of high-impact events and product launches.
  • Exceptional Customer Service and Support, ensuring top-tier satisfaction.
  • Shopee platform expert, driving e-commerce sales and enhancing brand presence

Project Manager

Industry:

Employment Period:

May 2022 to August 2022 (3 Months)

Duties and Responsibilities:

Omni Influence Successfully led project teams and ensured on-time, within-budget delivery. Client success management, fostering strong client relationships and satisfaction.

Project Manager

Industry:

Entertainment / Media

Employment Period:

May 2022 to August 2022 (3 Months)

Duties and Responsibilities:

  • Successfully led project teams and ensured on-time, within-budget delivery.
  • Client success management, fostering strong client relationships and satisfaction.

Social Media Manager

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2021 to December 2021 (4 Months)

Duties and Responsibilities:

  • Social media management, overseeing platforms, engagement, and content strategy.
  • Copywriting, crafting compelling and effective social media content.
  • Content planning, developing content calendars and strategies for targeted outreach.

Digital Marketing Executive

Industry:

Computer / Information Technology (Software)

Employment Period:

March 2022 to April 2022 (1 Months)

Duties and Responsibilities:

  • Expertise, leveraging cutting-edge technologies for innovative digital marketing strategies.
  • Proficient in Facebook Ads, driving targeted ad campaigns and audience engagement.
  • Email Marketing, crafting and executing effective email marketing campaigns for lead generation and conversion

Freelance Marketing Specialist

Industry:

Healthcare / Medical

Employment Period:

July 2019 to August 2019 (1 Months)

Duties and Responsibilities:

  • Proficient in Graphic Design for visually appealing marketing materials.
  • Expert in Marketing Campaign creation for effective client communication and business growth.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Marketing Management

Graduation Date:

March 30, 2019

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Social Media Management

INTERMEDIATE ★★

    Digital MarketingGraphic DesignPhoto EditingSocial Media Marketing

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Customed (Intel Core i5)
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $12.35/hr

Vince

Candidate ID: 441643


ADVANCED

    PHP, WordPress Development, Laravel, MySQL...

INTERMEDIATE

    SEO, Video Editing, Hardware Troubleshooting, Network Administration...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 12.35 per hour or $USD 1070.45 per month

Remote Staff Recruiter Comments

  • Vince has been a web developer for around 7 years working for local and offshore clients within NGO, IT & Construction industries.
  • He was able to cater clients based in Australia, Korea, and US 
  • He developed a lot of websites already such as for events, online learning management systems, automotive, real estate and more
  • He has also experience working with eCommerce websites using themeco
  • Skilled in using these tools/technologies:
  • WordPress
  • WooCommerce
  • PHP
  • CodeIgniter
  • Laravel
  • MySQL
  • HTML, CSS, Javascript
  • Bootstrap
  • ACF (Advance Custom Fit)
  • Asana 
  • ClickUp
  • For website builders, he is adept at using Elementor and WP Bakery.
  • He can customize themes and plugins as well.
  • He has also done a staging website to perform testing and to ensure that the website will run smoothly when placed in the live environment 
  • He is a highly capable WordPress Developer with solid full-stack experience, including PHP, MySQL, SEO, and modern page builders.
  • He also communicates with clients in terms of gathering requirements and doing progress reports 
  • He has also worked asa  Project Manager, where he oversees the workload allocation 
  • He has strong SEO background including on-page SEO, technical SEO, Google Analytics/Search Console, Google Tag Manager.SEO performance tasks done in Practice Edge, Fox and Lee, and Arash Law.
  • Has basic experience in graphics design, social media management, and network administration
  • He is available to start immediately for part-time position

    Predictive Index Behavioral Profile - Controller

    Controller - The Predictive Index

    Strongest Behavior

    • Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
    • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
    • Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.

    Behavioral Summary

    Vince is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.

    • Vince has been a web developer for around 5 years working for local and offshore clients within NGO, IT & Construction industries.
    • He was able to cater clients based in Australia, Korea, and US 
    • He developed a lot of websites already such as for events, online learning management systems, automotive, real estate and more
    • He has also experience working with eCommerce websites using themeco
    • Skilled in using these tools/technologies:
      • WordPress
      • WooCommerce
      • PHP
      • CodeIgniter
      • Laravel
      • MySQL
      • HTML, CSS, Javascript
      • Bootstrap
      • ACF (Advance Custom Fit)
      • Asana 
      • ClickUp
    • For website builders, he is adept in using Elementor and WP Bakery.
    • He can customize themes and plugins as well.
    • He has also do stagging website to perform testing and to ensure that the website will run smoothly when placed in the live environment 
    • He also do communicate with clients in terms of gathering requirements and doing progress report 
    • He has also worked as Project Manager, where he oversee the workload allocation 
    • Has background also with SEO, able to work on Google Analytics, eCommerce analytics, Google Search console and with use of Yoast SEO. He also has experience with on-page SEO, google tag manager, and backlinking 
    • Has basic experience in graphics design, social media management and network administration
    • He is available to start immediately for part-time
    Predictive Index Behavioral Profile - Controller
    Controller - The Predictive Index

    Strongest Behavior
    • Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
    • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
    • Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.
    Behavioral Summary

    Vince is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.

     

    Employment History

    Frontend WordPress Developer

    Industry:

    Retail / Merchandise

    Employment Period:

    May 2022 to March 2023 (9 Months)

    Duties and Responsibilities:

    • Develop Ecommerce Website from Scratch (Sage Theme)
    • Install Custom Plugins and ACF datas
    • Managed data analytics and google tag manager Troubleshoot, Develop and Redesign Websites

    Web Developer

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    May 2022 to July 2022 (2 Months)

    Duties and Responsibilities:

    • Building SEO landing pages
    • Site speed optimization
    • Page template customizations
    • Technical issues identified in SEO Website Audits.
    • Fixing any technical website issues
    • Basic On-page SEO implementation
    • Using WordPress page builders to build SEO landing pages.
    • Using WordPress multi page generators and understanding shortcodes.
    • Google Tag Manager and Google Analytics expertise.
    • Be able to confidently track cross domain iFrame conversions using Tag Manager.

    Web Developer

    Industry:

    Healthcare / Medical

    Employment Period:

    September 2017 to June 2019 (21 Months)

    Duties and Responsibilities:

    • Develop and Enhance their Clients Websites
    • Handled Real Estate Website, Car Auto Supply and Baby Products Websites and many more.
    • Managed complex projects from start to finish
    • Collaborated with other designers \
    • Translated requirements into polished, high-level designs

    Project Manager

    Industry:

    Non-Profit Organisation / Social Services / NGO

    Employment Period:

    June 2017 to April 2022 (58 Months)

    Duties and Responsibilities:

    • Conduct day-to-day project coordination, planning, and implementation across our teams
    • Create functional and technical application software
    • Develop multiple website for all affiliated organizations
    Website Development:
    • Building Custom Website
    • Theme Development and Customization
    • Plugin Development and Customization
    • WordPress Errors fixing
    • Building Custom Template
    • Social media & Payment gateway Integration (PayPal, Stripe, etc)
    • Autoresponder Integration(MailChimp, Aweber, Sendgrid)
    • E-commerce/Woocommerce store
    • Fully Responsive Design
    • Developed mobile friendly sites

    SEO:
    • SEO Website Audit
    • Keyword Research
    • Creating Roadmap
    • Technical SEO
    • On-Page SEO
    • Off-Page SEO

    Full Stack Web Developer (Part-Time)

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    December 2022 to August 2024 (19 Months)

    Duties and Responsibilities:

    • Develop Ecommerce Website from Scratch (Themeco)
    • Collaborated with other designers
    • Manage Cloudways Hosting and Domain DNS

    Senior Web Developer

    Industry:

    Law / Legal

    Employment Period:

    August 2024 to December 2024 (3 Months)

    Duties and Responsibilities:

    Coordinated daily project planning & execution. Designed & implemented functional & technical solutions. Developed and managed multiple WordPress sites. Integrated on-page & technical SEO best practices (keyword research, metadata optimization, site speed improvements) to boost organic traffic. Monitored performance using Google Analytics and Search Console.

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Computer Engineering

    Graduation Date:

    June 2, 2017

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      PHP, WordPress Development, Laravel, MySQL, Graphic Design, DNS Troubleshooting, WHMCS, Web Hosting,

    INTERMEDIATE ★★

      SEO, Video Editing, Hardware TroubleshootingNetwork AdministrationPythonSocial Media ManagementDigital Marketing

    Work at Home Capabilities:

    • Internet Bandwidth: 100 Mbps and above
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: B550 Aorus Pro Motherboard (AMD Ryzen 5 3600x 6 Core)
    • Processor: AMD Ryzen 5 3600x 6 Core
    • Operating System: Windows 10

    All-inclusive Rate: USD $8.30/hr

    Hazel

    Candidate ID: 441541


    ADVANCED

      Email Handling, Chat Support, Customer Service, Fraud Analysis...

    INTERMEDIATE

      AS/400 iSeries, Shopify, Zendesk, Salesforce CRM...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.30 per hour or $USD 719.45 per month

    Remote Staff Recruiter Comments

    Hazel has a bachelor's degree in Hotel and Restaurant Management.

    She has good communication skills, she can express herself well in a professional manner.

    She has 7 years of experience in the BPO industry and is currently working as a Fraud Analyst.

    In her current role, she is required to do a thorough investigation with customers and meticulously examine customer transactions for fraudulent activities while maintaining the confidentiality of all information.

    The tools/technologies she has experience in using include:
    • MS Office
    • Shopify
    • Zendesk
    • AS400

    The industries she worked for included e-commerce,  telecommunications, and finance.

    As a Customer Service Professional, she has great exposure to the following:
    • Phone, email, and chat handling
    • Maintaining confidential customer data Troubleshooting equipment and system issues
    • Processing orders, tracking orders, and assisting with payments.
    • Making recommendations based on extensive product knowledge.
    • Account management
    • Promotion of available products.
    • Fraud investigation and prevention.

    Other skills she possesses consist of events management, CRM management, e-commerce experience, basic real estate principles, lead generation, and data entry.

    She is available to work full-time. Can start immediately. 

    Employment History

    Consultant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2013 to July 2015 (29 Months)

    Duties and Responsibilities:

    • Assisting customers with account-related concerns such as money transfers, disputes, transaction reading, stop payments, checking of balance, tax refund, and direct deposit.
    • Managing incoming calls and customer service inquiries.
    • Maintaining confidential data security for customers.

    Agent

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    July 2015 to June 2016 (10 Months)

    Duties and Responsibilities:

    • Supports customers by providing helpful information, answering questions, and responding to complaints.
    • Troubleshoot equipment and system problems.
    • Processed payments over the phone.

    CSR, Inbound 1 / Email Support

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2016 to January 2018 (19 Months)

    Duties and Responsibilities:

    • Assisting customers with their business needs such as order tracking, placing orders, returns and cancellations.
    • Promoted available products and services to customers during service, account management, and order calls.
    • Assisting customers by listening closely, finding solutions to problems, and making recommendations based on extensive product knowledge.
    • Resolve customers’ business concerns via phone and email.
    • Answer questions about warranties or terms of sale.

    CSR, Inbound 1 / Email and Chat support

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2020 to December 2020 (7 Months)

    Duties and Responsibilities:

    • Corresponded with customers to resolve order issues and concerns.  
    • Assisting customers with placing and tracking orders.
    • Processed orders, credits, and returns.
    • Resolve customer concerns via phone, email, and chat.

    Fraud Analyst / Advisor 1, Customer Service

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2021 to August 2022 (15 Months)

    Duties and Responsibilities:

    • Examine customer transactions for fraudulent activity such as account takeover, family fraud, theft, and other similar risks.
    • Maintain the confidentiality of all information gathered during the investigation. Determine existing fraud trends by analyzing accounts and transaction patterns. Offer professional analytical expertise in the areas of fraud prevention and loss control.
    • Keep an eye on real-time queues and identify high-risk transactions in the company's portfolio.
    • Investigates forgery and theft in the context of a customer's account and transactions.

    CSR 1

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2023 to June 2024 (17 Months)

    Duties and Responsibilities:

    ● Responding promptly to customer inquiries from Australia and New Zealand. ● Communicating with customers via phone and email. ● Assist company administrators in arranging training for workers and assuring that both workers and the company are compliant. ● Verify worker and company documents, such as insurance, IDs, certificates and licenses.

    Education History

    Field of Study:

    Hospitality/Tourism/Hotel Management

    Major:

    Hotel and Restaurant Management

    Graduation Date:

    January 1, 2021

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Email HandlingChat SupportCustomer ServiceFraud Analysis

    INTERMEDIATE ★★

      AS/400 iSeriesShopifyZendeskSalesforce CRM

    Work at Home Capabilities:

    • Internet Bandwidth: 25 Mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 14.19, Upload: 25.35
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Asus (11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz)
    • Processor: 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $8.81/hr

    Carlo

    Candidate ID: 440931


    ADVANCED

      WordPress, WooCommerce, Landing Page Design...

    INTERMEDIATE

      Graphic Design, Illustration, PHP, Project Management...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 10.83 per hour or $USD 938.83 per month

    Full Time: $USD 8.81 per hour or $USD 1526.65 per month

    Remote Staff Recruiter Comments

    Carlo has at least six years of combined experience in web design, development, graphic design, and project management. His diverse skill set, encompassing both technical and creative aspects, demonstrates a comprehensive approach to digital solutions.
    He has a bachelor's degree in Computer Science.
    He has average communication skills with a slight accent.
     
    • He developed and designed websites using CMS platforms like WordPress, Wix, WooCommerce, and others.
    • Managed projects and a team of 18, ensuring client satisfaction and efficient project delivery.
    • Worked in various roles such as Web Developer, Graphic Designer, and Project Manager across different industries, enhancing his versatility.
    • He is proficient in Adobe XD and Figma for mockup designs.
    • Skilled in video editing for marketing and testimonials.
    • Competence in handling multiple CMS and coding platforms.
    • Developed numerous websites from scratch, employing various CMS platforms, highlighting his technical expertise.
    • Designed impactful graphics for marketing and social media, demonstrating his creative abilities.

    Technical Skills
    • Web Development: Proficient in PHP, HTML/HTML5, CSS/CSS3, Javascript, and JQuery, with over six years of practical experience. He can edit plugins and themes. He can convert PSDs to WordPress/HTML/CSS.
    • CMS Platforms: Expertise in WordPress, WooCommerce, Wix, Shopify, and ClickFunnels.
    • Design Tools: Advanced skills in Adobe Photoshop, Illustrator, and InDesign.
    • Email Marketing: Basic skills in email marketing, integrating email campaigns with web and social media strategies.
    • Digital Marketing: Basic knowledge in Email marketing, SEO, and Social Media Marketing

    Carlo is available to start immediately to part-time opportunities.

    Predictive Index Behavioral Profile - Operator
    Cognitive: 180

    Strongest Behavior
    • Drive to protect the company against risk by doing things in general accordance with established standards.
    • Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
    • Detail-oriented and helpful; works comfortably as part of a team and often checks work.

    Behavioral Summary
    Carlo has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed  consistently.

    Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Carlo Erano will be pleasant, agreeable, and supportive.  Derives satisfaction from helping others and likes to feel part of a secure team.

     

    Employment History

    Web Graphic Designer / Web Developer / Video Editor

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2016 to June 2018 (27 Months)

    Duties and Responsibilities:

    • As a Web Designer, I create a mockup design for the website using Adobe XD, and Figma.
    • As a Web Developer, I developed a website using a different platform and CMS like WordPress
    • As a Graphic Designer, I designed a different kinds of graphic design for marketing, social media, and print design.
    • As a Project Manager, I handled client conversations, and analyzed all the projects that came from the client before distributing them to my team. I have 18 people with different skills in my team.

    Web Graphic Designer / Web Developer / Video Editor

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2018 to September 2023 (63 Months)

    Duties and Responsibilities:

    • As a Web Designer, I create a mockup design for the website using Adobe XD, and Figma.
    • As a Web Developer, I developed a website using a different platform and CMS like WordPress
    • As a Graphic Designer, I designed a different kinds of graphic design for marketing, social media, and print design.
    • As a Video Editor, I edited the raw video file for the marketing, vlog, and testimonials.

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Computer Science

    Graduation Date:

    March 2, 2016

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      WordPressWooCommerceLanding Page Design

    INTERMEDIATE ★★

      Graphic Design, IllustrationPHPProject ManagementSEOVideo Editing

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: MSI (Intel Core i5)
    • Processor: Intel Core i5
    • Operating System: Windows 10

    All-inclusive Rate: USD $9.82/hr

    Therese

    Candidate ID: 440794


    ADVANCED

      Academic Research, Academic Writing, Administrative Support, Analytical Skills...

    INTERMEDIATE

      Account Management, Ad Design, Administrative Skills, Analytical Review...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.82 per hour or $USD 851.07 per month

    Full Time: $USD 9.82 per hour or $USD 1702.15 per month

    Remote Staff Recruiter Comments

    Therese Angelica “Anj” is a dedicated legal professional with over six years of comprehensive experience in the legal field, encompassing litigation, corporate legal support, real estate law, contract management, and client stakeholder liaison. Her background includes work with both Philippine law firms and global business process outsourcing companies, supporting a diverse range of jurisdictions including Australia, North America, EMEA, and APAC.

    Anj previously worked with Remote Staff in 2022, where she supported an Australian legal firm remotely, gaining hands-on experience with Australian legal documentation and filing systems. 

    Work Experience Summary:

    Senior Paralegal – Local Law Firm (Philippines)

    • Drafted legal pleadings, contracts, demand letters, and company resolutions
    • Handled litigation and corporate accounts including labor disputes, family, real estate, and criminal law
    • Represented corporate retainer clients in labor-related proceedings
    • Managed 30–40 active cases simultaneously

    Paralegal (Remote) – Australian Law Firm (via Remote Staff)

    • Drafted demand letters and legal pleadings
    • Utilized eLodgment, Australia’s digital court filing system
    • Gained insight into Australian legal workflow and court practices

    Contract Management Specialist – Global Tech Operations Center

    • Oversaw end-to-end contract lifecycle management for multinational clients
    • Handled global contracts across North America, LATAM, EMEA, and APAC
    • Liaised with internal legal teams, vendors, and corporate stakeholders
    • Tools used: Salesforce, DocuSign, Lying Hub, Google Workspace, MS Office

    Key Strengths:
    • Solid background in both litigation and corporate law support
    • Familiarity with Australian legal practices, tools, and remote workflows
    • Strong stakeholder communication skills across global regions
    • Highly organized and capable of managing high volumes of cases
    • Comfortable working under pressure and independently
    She can start immediately and is amenable to full-time work arrangements.

    Predictive Index Behavioral Profile - Artisan

    Strongest Behavior
    • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specic terms, about what needs to be done and how to do it accurately and awlessly; follows, in a literal way, that execution plan.
    Behavioral Summary

    Therese Angelica is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

    With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Therese Angelica plans ahead, double checks, and follows up carefully on decisions and actions.

    • Anj has been working for over 3 years within the Law/Real Estate industries.
    • She has skills/expertise in doing the following:
      • Administrative Assistance
      • Legal Research
      • Drafting Legal documents (e.g. demand letters, affidavits & pleadings)
      • Case Management
      • Contract Reviews
    • Adept in using the following tools/technologies:
      • MS Office Applications
      • MS Teams
      • Google Sheet & Docs
      • Canva (for basic creatives)
    • She is available to start immediately for part-time

    Employment History

    PARALEGAL VIRTUAL ASSISTANT

    Industry:

    Law / Legal

    Employment Period:

    April 2022 to August 2022 (3 Months)

    Duties and Responsibilities:

    • Organizing and maintaining case files, including documents, evidence, and other relevant materials.
    • Reviewing legal documents, summarizing them, and identifying key information.
    • Conducting legal research, finding relevant precedents, and preparing summaries for lawyers.
    • Drafting legal documents such as briefs, pleadings, and correspondence.
    • Assisting with court logistics, including filing documents, preparing briefs to counsel, and taking documents to court.
    • Managing the discovery phase of a case, including interviewing clients and witnesses.
    • Providing administrative support to lawyers and other legal staff. *Communicating with clients and other stakeholders.
    • Depending on the area of litigation, paralegals may also be involved in tasks such as preparing exhibits for depositions or managing complex electronic discovery.

    LITIGATION PARALEGAL

    Industry:

    Property / Real Estate

    Employment Period:

    May 2019 to March 2020 (10 Months)

    Duties and Responsibilities:

    • Provides critical support in litigation cases to ensure effective case management.
    • Prepares a wide range of legal documents, including pleadings, motions, and briefs, with accuracy and attention to detail.
    • Assists counsels with trial preparation by organizing evidence, preparing exhibits, and coordinating witness schedules.
    • Conducts thorough legal research to support case strategies and legal arguments.
    • Monitors case progress and deadlines to ensure timely completion of all tasks.
    • Collaborates with legal teams to develop and implement effective case strategies. *Ensures compliance with all legal requirements and court procedures.

    PARALEGAL

    Industry:

    Law / Legal

    Employment Period:

    July 2020 to October 2023 (39 Months)

    Duties and Responsibilities:

    • Provides advanced legal support and expertise in managing cases.
    • Contributes significantly to the successful resolution of cases while maintaining adherence to deadlines and legal requirements.
    • Manages client files efficiently to ensure all necessary documentation is organized and accessible.
    • Conducts in-depth legal research to support case strategies and legal arguments.
    • Drafts intricate legal documents, including briefs, motions, and contracts, with precision and attention to detail.
    • Supervises junior paralegals, providing guidance and oversight to ensure high-quality work.
    • Oversees discovery procedures, including the collection, review, and production of documents.
    • Prepares witnesses for depositions, ensuring they are well-informed and confident.
    • Actively collaborates with lawyers and clients throughout the legal process to ensure effective communication and case strategy alignment.

    Contract Management Specialist

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    November 2023 to December 2024 (13 Months)

    Duties and Responsibilities:

    • Utilizes extensive experience to manage high-value agreements effectively.
    • Leads the creation, negotiation, and administration of complex contracts within the organization.
    • Ensures all contracts comply with legal requirements and align with business objectives.
    • Implements best practices in contract management to optimize organizational performance.
    • Provides strategic guidance on contract-related matters to senior management.
    • Conducts thorough reviews and assessments of contract terms and conditions.
    • Facilitates smooth communication and collaboration between stakeholders during contract negotiations.
    • Monitors contract performance and addresses any issues or disputes promptly.
    • Continuously updates knowledge on industry trends and legal regulations to maintain compliance and improve contract management processes.

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Business Management

    Graduation Date:

    April 12, 2019

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Law

    Major:

    Juris Doctor

    Graduation Date:

    July 23, 2024

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Academic Research, Academic Writing, Administrative Support, Analytical Skills, Legal Writing, Paralegal,

    INTERMEDIATE ★★

      Account ManagementAd DesignAdministrative SkillsAnalytical ReviewArticle Submission

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 97.15, Upload: 15.36
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Apple (M3)
    • Processor: M3
    • Operating System: MacOS X

    All-inclusive Rate: USD $7.80/hr

    April

    Candidate ID: 440190


    ADVANCED

      Customer Service, Customer Retention, Organizational Skills, Time Management...

    INTERMEDIATE

      Business Analysis, Lead Generation, Technical Support, Reporting Analysis...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 7.80 per hour or $USD 675.57 per month

    Full Time: $USD 7.80 per hour or $USD 1351.15 per month

    Remote Staff Recruiter Comments

    • April started her career as a chat support agent where she did billing inquiries, handling bank statements and other related tasks asked me being a Customer Support Representative. She also did technical support for MS OS, Apple Mac and VoIP
    • She then worked as a biller for an insurance companies based in the US.
    • She worked for a general VA for an e-Commerce account where she did the following:
      • Assisted two different Clients in handling end to end process for order entry thru woo commerce,
        invoicing, inventory, customer support.
      • Contact and follow up clients for Bulk orders and create mock-up designs before approval.
      • Communicate with onshore designers to finalize custom designs.
      • Other administrative tasks such as lead mining, creating sales reports and email management.
    • She also worked with a RE US agency where she was tasked to re-assess the market value of a property. She does Broker's Price Opinion.
    • She is knowledgeable with the following tools:
      • Craigslist
      • ProAgent
      • Listing Booster
      • Trulia
      • Zillow
    • She can start immediately.

    Employment History

    Chat Support Agent

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2012 to January 2013 (12 Months)

    Duties and Responsibilities:

    • Do billing inquiries, regarding bank charges, bank statements, and other related tasks asked of me being a Customer Support Representative.
    • Do technical support and are knowledgeable to address issues using current Microso Windows OS and Apple-Mac.
    • Trouble shoots Voice Over Internet Protocol ("VoIP") issues for USA and Canada customers of magic Jack
    • Offer and up sell customer packages for magic Jack products
    • Dispatches local technicians to customer's premises when issues were not fully addressed thru online inquiry.

    Real Estate Virtual Assistant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2014 to June 2015 (15 Months)

    Duties and Responsibilities:

    • Trained to make a re-profiling of real estate assets such as re-assessing the current market value of a property.
    • I do Marketing at Craigslist, ProAgent, Listing Booster, Trulia, Zillow, etc. I also assist on filing documents and contracts for buyers to sign.
    • I do Brokers Price Opinion (BPO and Inspection).
    • I am aware and I deal with Web Sites like SingleSource, VRM, Pyramid, Aspen, Resnet, Equator, HECM, etc.

    Customer Service Support

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2015 to March 2016 (6 Months)

    Duties and Responsibilities:

    • Do billing inquiries, regarding bank charges, bank statements, and other related tasks asked of from me being a Customer Support
    • Assisting Health Insurance benefit concern
    • Outbound calls to providers/Medical Group.
    • Sending out back office reports.

    Health Maintenance Organization Biller

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2016 to June 2017 (13 Months)

    Duties and Responsibilities:

    • Outbound calls to Insurance/Provider relation and gather reports for claims status.
    • Process and address claims issue to have the claim paid accordingly.
    • Send out emails to provider relation and back end reports.

    General Virtual Assistant

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    October 2017 to August 2019 (22 Months)

    Duties and Responsibilities:

    • Assisted two different Clients in handling end to end process for order entry thru WooCommerce, invoicing, inventory, customer support.
    • Contact and follow up clients for Bulk orders and create mock-up designs before approval.
    • Communicate with onshore designers to finalize custom designs.
    • Other administrative tasks such as lead mining, creating sales reports and email management.

    Recruitment Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2019 to April 2022 (31 Months)

    Duties and Responsibilities:

    • Source new applicants through Facebook, Linkedin, Kalibr, Bossjobs, Kalibr and other sourcing websites.
    • Screen application and qualify applicants before we move them for initial interviews.
    • Handle Initial assessment by preparing a set of questions to evaluate applicant's behavior and qualification.
    • Create a candidate profile and endorse them to the talent pool should they pass the initial screening.
    • Other administrative tasks such as creating and submitting reports, responding to online inquiries.

    Recruitment Specialist

    Industry:

    Manufacturing / Production

    Employment Period:

    April 2022 to August 2022 (4 Months)

    Duties and Responsibilities:

    • Screen application and qualify applicants before we move them for initial interviews in Asana.
    • Handle Initial assessment by preparing a set of questions to evaluate the applicant’s behavior and qualification.
    • Create a candidate profile and endorse them to the talent pool should they pass the initial screening.
    • Conduct a Background check.
    • Handle Offer call and prepare offer letter & NDAs
    • Execute onboarding
    • Other administrative tasks include creating and submitting reports and responding to online inquiries.

    Recruitment Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    October 2022 to March 2025 (29 Months)

    Duties and Responsibilities:

    • Source and manage Job boards to gather and collect potential applicants.
    • Conduct background checks for endorsed candidates.
    • Setup and facilitate client calls.
    • Ensure all tracker and reports are accurate and updated.
    • Keeps track of the total number of all the applications received across all job boards.

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Hospitality Management

    Graduation Date:

    January 1, 2012

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Business Studies/Administration/Management

    Major:

    General Education

    Graduation Date:

    January 1, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Customer Service, Customer Retention, Organizational Skills, Time Management, Interpersonal Skills, Critical Thinking, Email Handling, Phone Support, Research, Recruiting, Data Entry,

    INTERMEDIATE ★★

      Business AnalysisLead GenerationTechnical SupportReporting Analysis

    Work at Home Capabilities:

    • Internet Bandwidth: 25 Mbps
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Lenovo (Intel Core i3)
    • Processor: Intel Core i3
    • Operating System: Windows 10

    All-inclusive Rate: USD $9.82/hr

    Jireh

    Candidate ID: 440115


    ADVANCED

      Design Development...

    INTERMEDIATE

      , Data Entry, , Illustration...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 9.82 per hour or $USD 1702.15 per month

    Remote Staff Recruiter Comments

    • Jireh John has a degree in B.S. Information Technology .He has average communication skills with a slight local accent .He has 5 years solid experience with Web Development. He has good skills and experience working with programming languages that include PHP, HTML, HTML5, CSS, CSS3, Javascript and JQuery. He is highly skilled in converting PSDs to Wordpress/HTML/CSS and is proficient in developing responsive sites.
    • As for content management systems he is highly adept with Wordress and has background using Joomla as well.As a Wordpress developer he well-versed in designing, building and customizing websites. His platform of choice for eCommerce is Shopify and is highly knowledgeable in all facets of the program. He also has experience working with Woocommerce, BigCommerce, Elementor and Magento. Aside from being a web developer, he has adequate experience with SEO, SMO, SEM and SMM as well.
    • He is available to work immediately for Part time position.
    Predictive Index Behavioral Profile - Operator 

    Strongest Behavior
    • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
    • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
    • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
    Behavioral Summary

    Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Jireh John has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

    Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Jireh John will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.


     

    Employment History

    Product Lister

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    January 2018 to December 2019 (23 Months)

    Duties and Responsibilities:

    • Create and manage digital ad campaigns to meet company targets.
    • Create and optimize marketing campaigns and strategies for multiple international markets simultaneously.
    • Optimize budgets and spend according to ad performance.
    • Liaise between sales, external partners, US marketing, and the account to effectively execute retailer-specific merchandising and promotional initiatives.
    • Analyze data to determine ways to optimize performance to improve conversion rates, open percentages, and other key metrics.
    • Provide regular performance reports to supervisors.
    • Make recommendations to continually improve performance by analyzing internal results, competitive data, and keeping on top of industry trends.
    • Document clearly defined action steps and recommendations

    None-Voice Call Center Agent

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2015 to January 2016 (12 Months)

    Duties and Responsibilities:

    •  Create and manage digital ad campaigns to meet company targets.
    •  Data Entry
    •  Transcription
    •  Content Writing
    •  Proofreading
    •  Software Development
    •  Web Design
    •  Email/Chat handling
    •  Social Media Marketing
    •  Back Office Tasks
    •  App development
    •  Search Engine Optimization

    Wordpress Developer/Designer

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    March 2016 to December 2021 (69 Months)

    Duties and Responsibilities:

    • Leads the DevOps team, a group of internal and contract web developers and UX/UI designers.
    • Performs front-end development - designing, building and customizing company websites using CMS like Wordpress and Joomla as well as Bootstrap framework (Acquired skills: HTML, HTML5, CSS3, CSS, PHP, JQUERY, JAVASCRIPT, MYSQL, WORDPRESS, JOOMLA, XML, AJAX).
    • SuiteCRM administrator - performs standard and basic configuration and administration, troubleshooting, module customizations and API integrations (Web services APIs like REST and SOAP).
    • Liaise with Sales and Marketing team to address operational needs as regards to the CRM.
    • Office exchange administrator - responsible in routine maintenance, user account configuration, handling support and escalations from Operations, and other email management tasks.
    •  Creates technical requirements, use cases for website and mobile development, specification documentation, as well as RFPs for contract development projects (web, mobile, shopping cart and payment systems, and other integrations). Creates wireframes designs, PSD mockups, and custom graphics using Adobe Photoshop and Adobe Illustrator.

    Shopify Developer

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    January 2018 to December 2021 (47 Months)

    Duties and Responsibilities:

    • Ecommerce niche creator or website (Part Timer)
    • Strong knowledge of liquid programming language 
    • Generated custom - tailored Shopify themes and altering pre - existing templates.
    • Act as a Shopify expert, specializing in all facets of the ecommerce platform.
    • Strong hands to Install & Customize new Shopify theme.
    • Clear concept of HTML5, CSS3, Javascript/Jquery.
    • Worked on other ecommerce platform like Magento, Woocommerce, BigCommerce.
    • Installed & customized new Shopify theme

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Information Technology

    Graduation Date:

    January 1, 2016

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Design Development

    INTERMEDIATE ★★

      , Data Entry, , Illustration, PHP, Project Management, SEMSEOSocial Media MarketingTranscriptionWeb Design

    Work at Home Capabilities:

    • Internet Bandwidth: 100 Mbps and above
    • Working Environment: Private Room
    • Speed Test Result: Download: 23.13, Upload: 52.77
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: DarkCase (Ryzen 3 3200g)
    • Processor: Ryzen 3 3200g
    • Operating System: Windows 10

    All-inclusive Rate: USD $7.80/hr

    Angela

    Candidate ID: 439598


    ADVANCED

      Procurement, Purchasing Management, eCommerce, Administrative Skills...

    INTERMEDIATE

      Video Editing, Customer Service...

    Employment Preferences

    Availability:
    Part Time Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.81 per hour or $USD 763.32 per month

    Full Time: $USD 7.80 per hour or $USD 1351.15 per month

    Remote Staff Recruiter Comments

    • Anj has a bachelor's degree in Tourism Management.
    • She has been working for almost 7 years in the Payment Terminal Services, Real-Estate, E-Commerce, Retail, Digital Marketing and Advertising,  Solar Company, Hospitality and BPO Industries where she supported the following tasks:
      • Purchasing Head
      • Procurement Officer and Supervisor
      • Data Entry Specialist
      • E-commerce Junior Project Manager
      • E-commerce Virtual Assistant/Chat Support
      • Facilities Associate
      • Technical Support
      • Customer Service
      • Phone Support 
      • Administrative tasks
      • Order Processing
      • Creating PO (Purchase Order) and processing Purchase Requisition
    • She is proficient using Google Suites, MS office, Trello and Canva.
    • She considers herself as harworking and dedicated person.
    • She can start ASAP, amendable working any shifts, and open for any full-time or part-time role.
    Predictive Index Profile - Operator

    Strongest Behavior
    • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
    • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    Behavioral Summary

    Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Angela Rose has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

    Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Angela Rose will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.


     

    Employment History

    E-Commerce Customer Service VA

    Industry:

    Retail / Merchandise

    Employment Period:

    August 2020 to March 2021 (6 Months)

    Duties and Responsibilities:

    • Answer emails and chat inquiries on Help Scout.
    • Create and manage tickets on Trello.
    • Source winning products and niches on AliExpress and AdSpy.
    • Edit pictures and GIFs for product listings.
    • Create product funnels and product pages on Shopify.
    • Upload products to Shopify platform.

    Procurement Supervisor/Officer/E-Commerce Customer Service Junior Project Manager

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    July 2021 to January 2022 (6 Months)

    Duties and Responsibilities:

    • Fulfill and validate purchase requests from all departments.
    • Perform strategic sourcing and negotiate with vendors.
    • Process purchase orders and other purchasing documents.
    • Maintain vendor files and documents.
    • Create and manage the team schedule.
    • Coordinate with Finance regarding payment status.
    • Monitor the inventory and maintenance of office equipment.
    • Negotiate pricing and implement effective pricing strategies.
    • Create purchase orders (POs) and process purchase requisitions from employees.
    • Request payments from the finance department for approved quotations and orders.
    • Provide regular instructions to suppliers regarding pricing, procedures, and company branding.
    • Handle order processing and fulfillment from E-commerce and Social Media platforms.
    • Upload and organize products and details on Seller Center platforms.
    • Coordinate packing, booking logistics, and shipments.
    • Source potential leads and maintain relationships with vendors.
    • Present merchant decks to sellers.
    • Deliver excellent customer service to internal stakeholders and external vendors.

    Admin and Purchasing Head

    Industry:

    Others

    Employment Period:

    February 2022 to August 2023 (17 Months)

    Duties and Responsibilities:

    • Fulfilled and validated purchase requests for all departments.
    • Created purchase orders.
    • Conducted strategic sourcing and negotiated with vendors.
    • Processed purchase orders and other purchasing documents.
    • Maintained vendor files and records.
    • Sent Statements of Account (SOA) to merchants and cli

    Medical Virtual Assistant

    Industry:

    Healthcare / Medical

    Employment Period:

    March 2024 to June 2024 (2 Months)

    Duties and Responsibilities:

    • Provided patient care, handled phone calls, created phone notes, and managed tasks.
    • Managed correspondence, accounts receivable, and performed billing and coding tasks.
    • Coordinated with various departments to ensure smooth operations.
    • Managed emails and performed a variety of medical administrative tasks.
    • Updated and followed up on orders in Durable Medical Equipment (DME).
    • Plotted and updated the provider's schedule in Dr. Chrono.
    • Served as the executive assistant to the Director of Operations.

    Data Entry Specialist

    Industry:

    Property / Real Estate

    Employment Period:

    April 2022 to January 2023 (9 Months)

    Duties and Responsibilities:

    • Created spreadsheets to track important customer information.
    • Transferred data from hard copies to a digital database.
    • Updated customer information in the database.
    • Organized existing data in spreadsheets.
    • Verified outdated data and made necessary updates to records.
    • Navigated CRM tools such as Ready Mode, Hivemind, Skip Genie, and other appraisal website

    Technical Support Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    December 2015 to May 2016 (5 Months)

    Duties and Responsibilities:

    • Provide daily technical support to users of various computer systems.
    • Answer user questions promptly and accurately.
    • Analyze and diagnose system problems.
    • Quickly implement solutions to restore proper system operation.
    • Ensure high-quality service and maintain system performance standards.
    • Document issues and resolutions for future reference.
    • Collaborate with other IT team members to improve support processes.

    Facilities Associate and Customer Service

    Industry:

    Hotel / Hospitality

    Employment Period:

    November 2016 to April 2018 (17 Months)

    Duties and Responsibilities:

    • Welcome clients and guests warmly.
    • Answer incoming calls and emails promptly.
    • Monitor and receive incoming and outgoing documents.
    • Book and manage meeting rooms.
    • Monitor and maintain office supplies and materials.
    • Address facilities concerns efficiently.
    • Organize and release lockers to agents.

    Front Desk Receptionist F&B / Customer Service

    Industry:

    Hotel / Hospitality

    Employment Period:

    July 2016 to November 2016 (4 Months)

    Duties and Responsibilities:

    • Welcome and greet hotel guests warmly.
    • Assist guests to their respective tables and chairs.
    • Manage table reservations efficiently.
    • File and organize important documents.
    • Provide exceptional customer service to ensure guest satisfaction.
    • Handle guest inquiries and resolve any issues promptly.
    • Offer information about hotel services, amenities, and local attractions.
    • Ensure the front desk area is tidy and presentable.
    • Coordinate with other hotel departments to enhance guest experiences.

    Education History


    Skills

    ADVANCED ★★★

      Procurement, Purchasing Management, eCommerce, Administrative Skills, Data Entry,

    INTERMEDIATE ★★

      Video EditingCustomer Service

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/16424888280
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Asus (Intel® Core™ i5-9300H CPU @ 2.40 GHz 2.40 GHz)
    • Processor: Intel® Core™ i5-9300H CPU @ 2.40 GHz 2.40 GHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $9.31/hr

    Mely

    Candidate ID: 439529


    ADVANCED

      Data Entry, Administration, Administrative Skills, Digital Marketing...

    INTERMEDIATE

      Bookkeeping, Data Entry, Digital Marketing, Graphic Design...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 9.21 per hour or $USD 798.42 per month

    Full Time: $USD 9.31 per hour or $USD 1614.40 per month

    Remote Staff Recruiter Comments

    • Mely started her career as an Area Manager where she manages cash flow projection, bookkeeping, and bank reconciliation. She then became a Finance Officer.
    • Currently, she is focused on Digital Marketing where she has equipped herself with the following tasks:
      • graphic designing
      • blog posting
      • e-commerce (Shopify) management
      • social media management
      • creation of landing pages
      • email automation
      • admin tasks - data entry, email management, transcription
    • She is proficient with the following tools:
      • Google Suite
      • Slack
      • Basecamp
      • Calendly
      • Wordpress
      • Mailchimp
      • Clickfunnels
      • MS Office
      • Shopify
      • Gmeet
      • Canva
    • She is ready to start immediately.
    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors:
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    Behavioral Summary: 

    Mely Grace is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Mely Grace , who takes responsibilities very seriously.


     

    Employment History

    Finance officer

    Industry:

    Employment Period:

    February 2021 to September 2021 (7 Months)

    Duties and Responsibilities:

    • Manage Cash Flow Projection
    • Bookkeeping
    • Bank reconciliation
    • Expense Analysis
    • Keeping documents in order and email management

    Community Manager-VA

    Industry:

    Employment Period:

    June 2022 to March 2023 (9 Months)

    Duties and Responsibilities:

    • Manage social media platforms [FB, Instagram, Youtube and LinkedIn]
    • Content creation for social media, blog posting and update CRM.
    • Community engagement, graphic design for banners and logos, and video editing for reels.

    Area Manager

    Industry:

    Banking / Financial Services

    Employment Period:

    May 2006 to March 2018 (142 Months)

    Duties and Responsibilities:

    • Responsible for staff management, office management, fund management, auditing, checking of documents and staff recruitment, staff assessment, and other related administrative work.
    • Works closely with staff and clients in operation. 

    Digital Marketing Virtual Assistant

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    November 2020 to May 2025 (54 Months)

    Duties and Responsibilities:

    • Responsible for building a website/web design, website management, Graphic design, Blog posting, and E-commerce management.
    • Responsible for online portal courses, landing pages, and email automation.
    • Responsible for online portal courses, landing pages, Video editing, graphic designing, and email marketing campaigns.
    • Content creation for Social media, social media posting on all platforms, and community engagement.

    Digital Marketing VA

    Industry:

    Others

    Employment Period:

    March 2023 to September 2023 (6 Months)

    Duties and Responsibilities:

    March 2023 - present
    • Building online courses for Med Spa, Website, landing pages, course structure & organizing pages.
    • Marketing promotion, graphic design, lead generation, integration, and automation.
    • SEO optimization

    Education History


    Skills

    ADVANCED ★★★

      Data Entry, Administration, Administrative Skills, Digital Marketing, Graphic Design, Video Editing, Shopify, Social Media Management, Content Management,

    INTERMEDIATE ★★

      Bookkeeping, Data Entry, Digital Marketing, Graphic Design, Transcription, Video Editing, Web DesignSocial Media MarketingContent curationContent strategyVideo Production

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/16078758562
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Lenovo (corei3)
    • Processor: corei3
    • Operating System: Windows 10

    All-inclusive Rate: USD $6.28/hr

    Patty

    Candidate ID: 439200


    ADVANCED

      Email management...

    INTERMEDIATE

      Phone Support, Chat Support, Email management...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 6.28 per hour or $USD 1087.90 per month

    Remote Staff Recruiter Comments

    • Patty has worked for 8+ years in the BPO industry for customer-centric rols. She was a Telemarketer, Technical Support Representative, Customer Service Representative, Process Executive, Appointment Setter, and recently, Sales Advisor.
    • She has handled clients in Aus, New Zealand & UK.
    • She has extensive exposure to the following:
      • Customer Service - phone, email, and chat
      • Appointment Setting
      • Sales - Inbound and Outbound
      • Customer Satisfaction
      • Technical Support
      • Email Management
    • She is adept is using tools and applications like:
      • CRM
      • Microsoft Office 
      • Google App
      • Slack
      •  Podio
      • Calltools
      • Vici Dial
      • Oracle
      •  Citrix
    • She can start immediately.
    Predictive Index Behavioral Profile- Guardian

    Strongest Behaviors
    • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
    • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.


    Behavioral Summary

    A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Patty Ann will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

    Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.


    Employment History

    Appointment Setter

    Industry:

    Consumer Products / FMCG

    Employment Period:

    May 2022 to July 2022 (2 Months)

    Duties and Responsibilities:

    • Proactively contacted prospective clients to schedule appointments for solar estimates, effectively communicating the benefits of the service.
    • Identified and qualified potential clients through targeted phone outreach.
    • Accurately recorded appointment details, including time and date, in the system to ensure smooth scheduling and follow-up.

    Outbound Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    October 2017 to February 2018 (4 Months)

    Duties and Responsibilities:

    • Conducted outbound calls to customers, encouraging them to schedule their annual wellness visits and explaining the benefits.
    • Efficiently set and recorded appointment details in the system, ensuring accurate scheduling and follow-up.
    • Followed provided scripts and talking points meticulously to maintain consistency and quality in all customer interactions.

    Process Executive

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2018 to July 2019 (16 Months)

    Duties and Responsibilities:

    • Consulted with members regarding their pharmacy coverage, providing clear and detailed information.
    • Responded to telephone inquiries, delivering high-quality service to customers seeking information about product availability.
    • Addressed customer service inquiries promptly and accurately, ensuring a positive customer experience

    D2TS Associate

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2019 to November 2021 (26 Months)

    Duties and Responsibilities:

    • Handled approximately 80-100 customer contacts per day, addressing and resolving a variety of technical issues.
    • Developed a comprehensive understanding of all company products and services to provide quick and efficient customer support.
    • Collaborated with upper management to implement changes aimed at improving customer satisfaction and operational efficiency.
    • Maintained detailed and accurate records of customer interactions and solutions provided.
    • Provided feedback and suggestions to enhance service processes and customer experience.

    Technical Support Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2015 to September 2017 (23 Months)

    Duties and Responsibilities:

    • Provided technical support for internet connectivity issues, addressing customer concerns and troubleshooting problems.
    • Assisted customers with a wide range of company products and services, ensuring their technical needs were met.
    • Handled incoming phone calls from customers, delivering efficient and effective solutions to their technical issues.
    • Built and maintained customer loyalty by conducting follow-up calls to ensure resolved issues and customer satisfaction.
    • Documented customer interactions and technical solutions in the system for future reference and support.

    Sales Advisor

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    July 2022 to February 2024 (19 Months)

    Duties and Responsibilities:

    • Delivered exceptional customer support in a retail environment, addressing a wide range of customer needs and concerns.
    • Provided personalized product recommendations to customers, effectively persuading them to make purchases.
    • Engaged with customers through phone calls, answering inquiries, resolving issues, and enhancing their overall experience, while driving sales growth.

    Telemarketer

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2014 to April 2015 (10 Months)

    Duties and Responsibilities:

    • Successfully persuaded clients to apply for the bank’s credit card by effectively communicating its benefits.
    • Diligently monitored daily progress and maintained detailed profiles of prospects, including the frequency of contact.
    • Consistently made over 60 outbound cold calls each day, successfully setting up applications for numerous clients.

    Customer Service Representative

    Industry:

    Arts / Design / Fashion

    Employment Period:

    July 2024 to October 2024 (2 Months)

    Duties and Responsibilities:

    Handles customer inquiries and sales through email. Manages customer interactions on Shopify. Uses Helpdesk tools such as Re-amaze to resolve customer issues.

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Business

    Graduation Date:

    April 1, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Email management

    INTERMEDIATE ★★

      Phone SupportChat SupportEmail management

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://fast.com/
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: BenQ (Ryzen 3)
    • Processor: Ryzen 3
    • Operating System: Windows 10

    All-inclusive Rate: USD $8.20/hr

    Alyne

    Candidate ID: 439196


    ADVANCED

      Accounting, Executive Assistance, Administrative Skills...

    INTERMEDIATE

      Bookkeeping, Accounting, Accounting Reconciliation, Accounts Payable Management...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Eastern Standard Time US Pacific Standard Time US Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.20 per hour or $USD 710.67 per month

    Full Time: $USD 8.20 per hour or $USD 1421.35 per month

    Remote Staff Recruiter Comments

    • Alyne has been working since 2014 and handled roles such as Accounting clerk (Payroll), Executive Assistant to the CEO, Virtual Assistant, and Bookkeeper within accounting, retail, furnishing, and BPO industries.
    • She honed her skills in:
      • Accounting & Bookkeeping
      • Payroll
      • Invoices
      • Accounting Receivables
      • Accounting Payables 
      • Sales report preparation
      • Reconciliations
    • She is well-versed with software and tools such as MS Word, MS Excel, Google Workspace , Calendar and Slides, QuickBooks, Google Meet, Slack, Skype, SAP Hana, and Xero.
    • She is amenable to start immediately.
    Predictive Index Behavioral Profile - Persuader

    Strongest Behaviors
    • Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
    • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
    • Focused on operational efficiencies: thinks about what needs to be done and how it can be done quickly without losing quality. Impatient with routines.
    Behavioral Summary

    Alyne Joy is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.

    Has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.


    Employment History

    Accounting Clerk (Accounts Payable)

    Industry:

    Healthcare / Medical

    Employment Period:

    June 2014 to September 2014 (3 Months)

    Duties and Responsibilities:

    • Releasing of checks to suppliers
    • Counter checking receipt for payable
    • Prepares payable summary and checks

    Accounting Clerk (Payroll)

    Industry:

    Manufacturing / Production

    Employment Period:

    November 2014 to November 2015 (12 Months)

    Duties and Responsibilities:

    • Generates attendance of employees
    • Prepares pay slips
    • Encode salaries of each employee thru online banking
    • Checking in and out of employees

    Accounting Staff (Accounts Receivable) and Executive Assistant to the CEO

    Industry:

    Retail / Merchandise

    Employment Period:

    December 2015 to January 2022 (73 Months)

    Duties and Responsibilities:

    Accounting Assistant
    • Prepares Monthly Sales Report
    • Prepares Statement of Account and AR Master list
    • Doing the AR Procedures for collection
    • Conduct a monthly collection of customers through phone call (overdue accounts)
    • Sorting and filing receipts
    • Counter checking prices on the receipts
    • Filing important document of customers
    Executive Assistant to the CEO
    • Scheduling appointments and meetings
    • Preparing documents for meetings and business trips
    • Word processing, creating spreadsheets and presentations
    • Arrange international and domestic travel (land trips, flights and hotels)
    • Handle sensitive/confidential information requiring a high level of discretion
    • Manage expenses and liquidation of receipts
    • Arrange and reserve conference rooms, catering and audio visuals for meetings.
    • Maintain contact details (business and personal contacts)
    • Personal Household Management such as travel arrangement, deliveries and assist in event planning
    • Making online orders
    • Other miscellaneous tasks

    Virtual Assistant/ Bookkeeper

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    August 2021 to November 2022 (15 Months)

    Duties and Responsibilities:

    Bookkeeper
    • Prepares Sales Report
    • Invoices and Payment entries
    • Posting expenses
    • Manage customer’s data
    • Follow-up payment for posting
    • Reconciliations
    • Accrual for Customer Visits
    Virtual Assistant
    • Appointment setting (Manually setting to Google Calendar)
    • Work on Online Presence
    • Social Media Management
    • Calendar and Email Management
    • Making layout for Send out cards (Birthdays, Holidays, etc.)
    • Miscellanous tasks (Personal household management, travel arrangements, online orders)
    • Video and Audio editing for Podcast

    Education History

    Field of Study:

    Commerce

    Major:

    Management Accounting

    Graduation Date:

    January 1, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      AccountingExecutive AssistanceAdministrative Skills

    INTERMEDIATE ★★

      BookkeepingAccountingAccounting ReconciliationAccounts Payable Management

    Work at Home Capabilities:

    • Internet Bandwidth: 25 Mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/13399313734
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: ACER (11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz)
    • Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
    • Operating System: Windows 10

    All-inclusive Rate: USD $9.82/hr

    Roxanne

    Candidate ID: 439180


    ADVANCED

      Customer Service, Communication Skills, Outbound Appointment Setting, Outbound Sales...

    INTERMEDIATE

      Technical Support, Lead Generation, B2B Marketing...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 9.82 per hour or $USD 1702.15 per month

    Remote Staff Recruiter Comments

    Roxanne (Roxy) is an experienced customer service and outbound sales professional with a strong background in handling inbound and outbound calls, lead qualification, CRM management, and customer follow-ups. She has five years of experience in the BPO industry, handling customer service for companies in the U.S. and New Zealand. Additionally, she has worked remotely for HR software and digital marketing agencies, focusing on outbound sales and appointment setting.
    • She demonstrates strong communication skills, adaptability, and a strategic approach to lead qualification and customer engagement. Roxy is comfortable with a remote work setup, time-tracking tools, and an independent contractor arrangement.
    • Handled inbound and outbound calls for a U.S.-based fast-food company.
    • Worked remotely for an HR software company in Texas, conducting cold calls and CRM updates.
    • Outbound sales experience for digital marketing agencies in Australia and the U.S., qualifying leads and booking meetings with CEOs or sales specialists.
    • Experience in handling email follow-ups, newsletters, and blog posts as part of marketing support.
    • Prepares by reviewing customer notes before calls to provide tailored solutions.
    Predictive Index Behavioral Profile - Maverick

    Strongest Behaviors
    • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
    • Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.
    • Focused on goals and the people needed to get there, not details or plans; frequently delegates details.
    • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
    • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
    Behavioral Summary

    Roxy is very independent, confident, decisive, self-starter, intense and driving. This individual has a strong sense of urgency, can react and adjust quickly to changing conditions, generate novel ideas, and deal with them swiftly.

    Their drive is directed at getting the important things done. Competitive, ambitious and venturesome, they respond positively and actively to challenge and pressure, always sure of an ability to handle problems and people. This individual is outgoing and poised; a forceful, animated, communicator tending to be more authoritative than persuasive in style. They talk briskly, with assurance and conviction and are a stimulating influence on others, while being direct, determined and flexible.


    Employment History

    Techncal Support Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2016 to June 2017 (14 Months)

    Duties and Responsibilities:

    • Provided expert troubleshooting assistance to customers experiencing issues with cable, internet, and landline services, ensuring prompt resolution and high customer satisfaction.
    • Diagnosed technical problems remotely and determined the appropriate solutions, including guiding customers through self-service steps or scheduling technician dispatch for on-site repairs.
    • Coordinated with field technicians to ensure timely service appointments, accurately documenting service issues and repair needs to minimize downtime.
    • Delivered personalized sales consultations by assessing customer needs and recommending the most suitable packages and promotions, contributing to increased revenue and customer retention.
    • Maintained comprehensive knowledge of company products, services, and troubleshooting protocols to provide accurate and efficient support.
    • Assisted customers with account management, billing inquiries, and service upgrades, ensuring a seamless and positive customer experience.

    Technical Support Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2018 to December 2018 (9 Months)

    Duties and Responsibilities:

    • Guide customers on how to navigate new mobile phones, ensuring they understand key features, settings, and functionalities.
    • Diagnose and resolve service-related issues, including difficulties with making calls, sending texts, and accessing mobile data.
    • Assess customer needs and recommend appropriate plan upgrades, additional features, or value-added services to enhance their experience.
    • Assist with account inquiries, billing concerns, and service modifications while maintaining accuracy and adherence to company policies.

    Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    April 2019 to April 2022 (36 Months)

    Duties and Responsibilities:

    • Assisting customers with billing inquiries, charge disputes, and account updates with accuracy and professionalism.
    • Educating customers on their account options and ensuring transparency in charges and payments.
    • Facilitating the setup of interest-free payment plans for eligible devices, ensuring compliance with company policies.
    • Providing tailored solutions for customers traveling internationally by offering the most suitable plans and features.
    • Troubleshooting technical and service-related issues to ensure seamless customer experiences.
    • Proactively identifying customer needs and offering value-added services to enhance their overall satisfaction.
    • Maintaining detailed and accurate records of customer interactions, transactions, and resolutions.

    Lead Generation Specialist

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    April 2022 to May 2023 (13 Months)

    Duties and Responsibilities:

    • Conduct outbound calls to potential clients to introduce the company, its services, and value propositions.
    • Engage prospects in meaningful conversations to understand their needs, challenges, and business goals.
    • Qualify leads by asking targeted questions to assess their suitability for the company's services.
    • Schedule appointments with senior specialists for qualified prospects, ensuring a seamless transition.
    • Maintain and update the customer relationship management (CRM) system with accurate and relevant client information.
    • Conduct market research to identify new business opportunities and expand the contact database.
    • Proactively follow up with leads to nurture relationships and increase conversion rates.

    Outbound Sales Representative and Client Success Manager

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    May 2023 to February 2025 (21 Months)

    Duties and Responsibilities:

    • Conducts discovery calls to qualify prospects
    • Calling, emailing and connecting potential client to introduce the company update CRM, schedule appointments, leads nurturing
    • CRM & tools used : Hubspot, Go High Level , Zoominfo , Google Meet , Slack
    • Assist clients with issues they are having with the software through email or chat CRM used: Freshdesk Marketing Associate Assist team in creating social media ds such as FB, Youtube, IG and more. Also creates newsletter for any update and fixes.
    • CRM & tools used : Canva, Capcut , Youtube, GHL, Loomvideo

    Business Development Representative (Part-Time)

    Industry:

    Entertainment / Media

    Employment Period:

    April 2024 to February 2025 (10 Months)

    Duties and Responsibilities:

    • Conduct in-depth lead research to identify and compile targeted prospect lists.
    • Utilize multiple lead sourcing tools, including GoHighLevel (GHL), Apollo, SendPotion, Instantly, and others to enhance outreach efforts.
    • Perform outbound prospecting through email, social media (Facebook, LinkedIn), and cold calling to generate new business opportunities.
    • Craft personalized and engaging outreach messages to increase response rates and conversion.
    • Manage and optimize automated outreach sequences while ensuring compliance with best practices.
    • Schedule and coordinate discovery calls between potential clients and sales representatives.
    • Maintain an organized CRM system by accurately logging interactions and tracking lead status.
    • Monitor and analyze campaign performance, adjusting strategies for continuous improvement.
    • Collaborate with the sales and marketing teams to refine outreach approaches and enhance lead quality.
    • Stay updated on industry trends, competitor strategies, and emerging outreach tools to improve efficiency.

    Lead Generation Specialist

    Industry:

    Consulting (Business & Management)

    Employment Period:

    July 2023 to January 2024 (6 Months)

    Duties and Responsibilities:

    • Proactively reach out to potential clients via phone calls to introduce the company’s financial products and assess their interest in loan services.
    • Conduct thorough research to update and maintain accurate customer details, ensuring our database reflects the most up-to-date information.
    • Utilize and manage HubSpot CRM to log interactions, track leads, and update client records efficiently.
    • Identify client needs and provide initial information about loan products, guiding them through the application process as necessary.

    Education History

    Field of Study:

    Education/Teaching/Training

    Major:

    Technical Teachers Education

    Graduation Date:

    April 14, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Customer Service, Communication Skills, Outbound Appointment Setting, Outbound Sales,

    INTERMEDIATE ★★

      Technical SupportLead GenerationB2B Marketing

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17395398584
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: Lenovo (Intel(R) Core(TM) i7-4790)
    • Processor: Intel(R) Core(TM) i7-4790
    • Operating System: Windows 11

    All-inclusive Rate: USD $8.81/hr

    Febbie

    Candidate ID: 438966


    ADVANCED

      Customer Support, Email Support, Chat Support, Virtual Assistant Skills...

    INTERMEDIATE

      Data Entry, Project Management, Transcription, Outbound Appointment Setting...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Central Standard Time Australian Western Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 8.81 per hour or $USD 763.32 per month

    Full Time: $USD 8.81 per hour or $USD 1526.65 per month

    Remote Staff Recruiter Comments

    • Febbie has over 4 years of experience in Administrative role and Customer Service 
    • She's good at communicating
    • She did phone calls, email support and chat support
    • She also did some research for her clients
    • She's been doing data entry and administrative work, helping with contracts and database
    • She has a basic graphic design background
    • She uses the following tools:
      • MS Office
      • Google Apps
        •  Sheet
        • Docs
      • ASANA
      • Trello
      • CRM
    • She has 3 dogs at home and fond of having pets
    • She also uses an IOS Mobile phone
    • She can start immediately

    Employment History

    Data Entry + Research Assistant

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    April 2022 to July 2023 (14 Months)

    Duties and Responsibilities:

    Data Entry and other administrative work Research & Copywriting Blog Writing Basic SEO optimization Creating Social Media Content

    Customer Service Specialist

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2017 to March 2020 (29 Months)

    Duties and Responsibilities:

    • Eagerly assisted customers by providing product and service information and resolving product and service problems through phone, chat, and email
    • Phone and Email Support for Amazon Retail
    • Phone / Email/ Chat support for a Food Delivery Service
    • Phone Support for Health Care

    Virtual Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    August 2020 to February 2022 (18 Months)

    Duties and Responsibilities:

    • Manages contracts throughout the selling and buying process, checks documents, makes sure it is complete and on- time, updates the database, and does follow-ups if needed. I also work on other administrative tasks like transcription when required.
    • Database Management
    • Data Entry
    • Calendar Management

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Financial Management

    Graduation Date:

    March 25, 2022

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Customer Support, Email Support, Chat Support, Virtual Assistant Skills, Data Entry, Email management, Real Estate, Calendar Management,

    INTERMEDIATE ★★

      Data EntryProject ManagementTranscriptionOutbound Appointment SettingExecutive Assistance

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 2.84, Upload: 9.98
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Asus (Intel Core i5)
    • Processor: Intel Core i5
    • Operating System: Windows 10

    All-inclusive Rate: USD $21.46/hr

    Tamara

    Candidate ID: 438647


    ADVANCED

      Accounting, Xero Accounting...

    INTERMEDIATE

      Bookkeeping, General Accounting, Oracle, Technical Support...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 21.46 per hour or $USD 3720.40 per month

    Remote Staff Recruiter Comments

    • Ara is a graduate of Accountancy and has been working since 2014. She has 7 years of relevant Australian accounting experience in a bookkeeping firm, where she worked with up to 20 clients in the hospitality, landscaping, real estate, and equipment industries, among others, and presently, in a photography studio based in Melbourne as a Senior Management Accountant.
    • She is an expert in the following:
      • Accounts Receivable Management: Managing the company's receivables; Following up on outstanding customer payments
      • Accounts Payable Management: Managing the company's payables and ensuring timely payment to suppliers and vendors; Managing supplier relationships and negotiations
      • Payroll: Managing the payroll process; Handling payroll tax and superannuation payments
      • Bookkeeping: Utilizing Xero Software and Dext to maintain accurate and up-to-date financial records; Conducting regular reviews of the general ledger
      • Cash flow Projections: Developing and maintaining cash flow forecasting models; Analyzing cash inflows and outflows to predict future cash positions
      • Budgeting and Forecasting: Collaborating with relevant stakeholders to develop annual budgets; Monitoring and analyzing actual performance against budgeted targets
      • Financial Reporting: Preparing timely and accurate financial statements, including profit and loss statements, balance sheets, and cash flow statements; Presenting financial reports to CEOs and stakeholders
      • Compliance: BAS, IAS, Payroll tax preparation; GST reporting
    • She has been exposed to tax preparation and would want to learn more about it, ideally via first-hand experience.
    • She received numerous certifications like:
      • Certified Accounting Technician - Level 3
      • Xero Certified
      • Certified Bookkeeper
      • Certified Management Accountants - Australia
    • She used several applications and software such as Fathom, Xero, Microsoft Office Apps (Excel Word, Teams, Outlook), Employment Hero, Stripe, AfterPay, Dext, Slack, and PayPal.
    • She is amenable to working in a full-time, day shift role after a 60-day notice.
    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors
    • Relatively formal, reserved, and skeptical of new people; requires some “proof” to build trust in new people.
    • Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.
    • Operationally, as opposed to socially, focused. Thinks about what needs to be done, and how to do it well, and generally follows that execution plan.
    Behavioral Summary

    Tamara Paula is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    With experience and/or training, Tamara Paula will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Tamara Paula is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


    Employment History

    Technical Support Representative - Dish Network (Internship)

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    November 2013 to January 2014 (2 Months)

    Duties and Responsibilities:

    • Answers queries and concerns from clients

    Accounts Payable Specialist

    Industry:

    Construction / Building / Engineering

    Employment Period:

    July 2014 to October 2016 (27 Months)

    Duties and Responsibilities:

    General Ledger Specialist I
    (January 2016 – October 2016)
    Middle East and Africa – Abu Dhabi and Fujairah
    • Responsible for Cash Application, Netting and Bank Reconciliation
    • Maintaining and posting of Accruals and Prepayments Schedules
    • Issuing of Intercompany Recharge Invoices and Intercompany Receivable Statement of Account
    • Profit and Loss and Balance Sheet Allocation
    • Fixed Asset Register Maintenance
    • Preparation of Balance Sheet Schedules
    Accounts Payable Specialist I
    (July 2014 – January 2016)
    Middle East and Africa
    • Intercompany and Trade Invoice Processing
    • First-level issue resolver
    • Reconciliation of Trade Statement of Account
    • Clearing of logged invoices
    • Maintaining of Shared Service Center Mailbox
    • Answers queries and concerns from Trade Vendors
    Location: Middle East and Africa
    Accounting software: Oracle

    Accounting Assistant

    Industry:

    Property / Real Estate

    Employment Period:

    October 2016 to March 2017 (5 Months)

    Duties and Responsibilities:

    Corporate Accounting
    • Recording of paper bills received from local suppliers
    • Scanning, Filing and Recording of employee expense claims
    • Petty Cash Fund replenishment for Philippine Entity
    • Weekly supplier payment run for Philippine Entity
    • Preparation and Issuance of checks to suppliers
    • Filing of 1601-E and 1601-C to BIR monthly
    Accounts Receivable
    • Allocation of Payments for multi-currency bank accounts
    • Weekly reporting Aged Account Receivables
    • Clearing of Aged Account Receivables

    Location: Philippines
    Accounting software: Netsuite

    Senior Accountant

    Industry:

    Accounting / Audit / Tax

    Employment Period:

    March 2017 to June 2021 (50 Months)

    Duties and Responsibilities:

    • Using Dext integrated with the client’s Xero account to record bills and receipts
    • Ensuring all data captured by Dext matches the details in the tax invoices and receipts
    • Setting up supplier rules in Dext
    • Reconciliation of supplier Statement of Accounts with Xero records
    • Updating Supplier contact and financial details
    • Importing of invoices from client’s chosen invoicing add-on to Xero
    • Ensuring all data from the add-on is imported to Xero
    • Sending out of payment reminders and Statement of Accounts to clients’ customers
    • Planning and identifying of bills to be paid each supplier payment run
    • Creating batch payment in Xero and uploading ABA files to the clients’ bank account for authorization
    • Reconciliation of existing bank accounts and credit cards in Xero based on agreed upon bookkeeping schedule
    • Setting up new bank accounts and credit cards in Xero to ensure bank feeds are active
    • Ensuring bills and invoices are tagged to the correct tracking category
    • Recording of Hire Purchases based on documents provided
    • Recording of Insurance Premium Funding based on documents provided
    • Maintenance of Fixed Asset Register as per agreement with Accountant
    • Managing accounts mailbox
    • Integrating new add-ons to Xero
    • Creating Templates in Xero – Email, Branding Themes
    • Sending weekly updates and queries to the clients to ensure all outstanding items will be reconciled the next scheduled bookkeeping
    • Reviewing of Profit and Loss figures
    • Reviewing of Balance Sheet figures
    • Reconciliation of Intercompany Balances for Group of Companies
    • Reviewing and Monitoring Accruals, Prepayments and HP Interests
    • Posting manual journals for Accruals, Prepayments and HP Interests 
    • Monthly Depreciation Run as per agreement with the Accountant
    • Creating custom reports in Xero based on the clients’ need and requests
    • Publishing and issuing Management Reports
    • Setting up new employees in Xero
    • Setting up new pay items in Xero
    • Creating Employee Groups for tracking categories
    • Processing of payroll based on approved timesheets
    • Sending out reports to client per pay event
    • Sending or Uploading the payment run’s ABA file
    • Filing STP each pay event
    • Setting up Auto super payments in Xero
    • Ensuring super payments are made on time  
    • Review, Reconciliation, Preparation and Lodgment of clients’ Activity Statements (Monthly, Instalment and Quarterly)
    • Review, Reconciliation, Preparation and Lodgment of clients’ Payment Summaries
    • Review, Reconciliation, Preparation and Lodgment of clients’ Taxable Payment Annual Report
    • Ensuring that the ATOICA account matches clients’ figures
    • Ensuring all compliance requirements are lodged on time
    • Liaising with Accountants in preparing tax returns
    • Actively attending regular meetings with clients
    • Suggesting and Implementing process improvement
    • Email and Phone support to all clients
    • Educating clients on Xero features
    Location: Perth, AU
    Accounting software: Xero

    Senior Management Accountant

    Industry:

    Exhibitions / Event management / MICE

    Employment Period:

    July 2021 to April 2024 (33 Months)

    Duties and Responsibilities:

    As the Senior Management Accountant, I oversee end-to-end financial activities including Accounts Receivable Management, Accounts Payable Management, Payroll, Bookkeeping, Cashflow Projections, Budgeting, Forecasting, Modelling, and Financial Reporting using Xero Software. I utilize Dext for bookkeeping tasks, ensuring accurate and efficient recording of financial transactions. For comprehensive financial reporting, I leverage the capabilities of Fathom.

    Accounts Receivable Management
    • Monitoring and managing the company's receivables.
    • Following up on outstanding customer payments.
    • Resolving any disputes or issues related to accounts receivable.
    Accounts Payable Management
    • Managing the company's payables and ensuring timely payment to suppliers and vendors.
    • Managing supplier relationships and negotiations.
    • Verifying and processing invoices and expense claims.
    • Conducting regular reconciliations of accounts payable.
    Payroll
    • Managing the payroll process, including employee data maintenance, timesheet processing, and calculation of wages with the use of Employment Hero.
    • Ensuring compliance with employment laws and regulations.
    • Handling payroll tax and superannuation payments.
    • Providing support and assistance to employees regarding payroll queries.
    Bookkeeping
    • Utilizing Xero Software and Dext for maintaining accurate and up-to-date financial records.
    • Conducting regular reviews of the general ledger.
    • Collaborating with other departments to ensure accurate and complete financial data.
    Cashflow Projections
    • Developing and maintaining cashflow forecasting models.
    • Analyzing cash inflows and outflows to predict future cash positions.
    • Identifying potential cashflow gaps or surpluses.
    • Providing recommendations to optimize cashflow management.
    Budgeting and Forecasting
    • Collaborating with relevant stakeholders to develop annual budgets.
    • Monitoring and analyzing actual performance against budgeted targets.
    • Conducting periodic financial forecasts to assess future financial performance.
    • Developing financial models using Excel and other tools to support decision making processes.
    Financial Reporting
    • Utilizing Fathom for comprehensive financial reporting and analysis.
    • Creating Analysis Dashboards using Excel
    • Preparing timely and accurate financial statements, including profit and loss statements, balance sheets, and cashflow statements.
    • Presenting financial reports to CEOs and stakeholders.
    • Ensuring compliance with accounting standards and regulations.
    Compliance
    • Compiling and preparing the Business Activity Statement (BAS), Instalment Activity Statement (IAS), and Payroll Tax in accordance with tax regulations.
    • Ensuring accurate reporting of GST (Goods and Services Tax) and other tax obligations.
    • Submitting BAS, IAS, Superannuation, STP and Payroll Tax filings within the specified deadlines.
    Ad Hoc Tasks
    • Handling any other finance-related tasks as required, providing support and expertise to address specific needs that may arise.

    Location: Melbourne, AU
    Accounting software: Xero

    Education History

    Field of Study:

    Finance/Accountancy/Banking

    Major:

    Accountancy

    Graduation Date:

    January 1, 2014

    Located In:

    Philippines

    License and Certification: :

    • Certified Accounting Technician
    • Certified Bookkeeper
    • Institute of Certified Management Accountants (ICMA) Australia


    Skills

    ADVANCED ★★★

      AccountingXero Accounting

    INTERMEDIATE ★★

      BookkeepingGeneral AccountingOracleTechnical SupportXero

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/16188998339
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: N/A (AMD Ryzen 5)
    • Processor: AMD Ryzen 5
    • Operating System: Windows 11

    All-inclusive Rate: USD $9.82/hr

    Joyce

    Candidate ID: 438614


    ADVANCED

      Organizational Skills, Time Management...

    INTERMEDIATE

      Civil Engineering, Quantity Surveying...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 9.82 per hour or $USD 1702.15 per month

    Remote Staff Recruiter Comments

    • Joyce has a degree in Civil Engineering.
    • She worked as a Senior Quantity Surveyor.
    • She prepares quantity take offs from drawings and specifications.
    • She prepares the Bill of Quantities like Cost Proposal Breakdowns, Preliminaries and Summary.
    • She prepares the estimate breakdown reports.
    • She analyze construction plans, architectural plans and structural plans.
    • She is using these softwares:
      • Autocad - 10yrs
      • Planswift - 2yrs
      • Excel - 10 yrs
    • She can start in 1 week.
    Predictive Index Behavioral Profile - Specialist

    Strongest Behaviors
    • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
    • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. 
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    Behavioral Summary

    Joyce Marie Anne is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

    Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Joyce Marie Anne, who takes responsibilities very seriously.


    Employment History

    Sales Engineer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    February 2009 to April 2011 (26 Months)

    Duties and Responsibilities:

    • Conducts company visit to promote the product technically
    • Coordinates with the Supervisor/Manager with regards the cost and other matters that concerns the project
    • Coordinates with the Sales Support Division for the quotation, cutting list, status of production and delivery schedule
    • Coordinates with the team on the status of our projects, collaborate ideas on how to increase our sales
    • Prepares weekly and monthly report

    Product Specialist

    Industry:

    Healthcare / Medical

    Employment Period:

    April 2011 to March 2012 (11 Months)

    Duties and Responsibilities:

    • Assists Sales Representative with their client’s technical inquiries
    • Prepares cost proposal
    • Coordinates directly with International Supplier (Humboldt), thru email regarding the technical specifications of equipment and other items (e.g. Universal Testing Machine)
    • Conducts product presentation/orientation
    • Prepares daily, weekly and monthly report

    Production Writer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    July 2012 to May 2016 (46 Months)

    Duties and Responsibilities:

    • Prepares surface development and check if measurements are correct based on the data given by Project Engineer (actual measurement) or Sales Representative (roof framing plan)
    • Prepares cutting list of roofing materials, its bended details and estimates hardware accessories
    • Coordinates with Project Engineer or Sales Representative if project arises on the project
    • Assists Sales Representative with their clients in technical inquiries
    • Prepares actual bended detail for approval and sample to be given to client
    • Prepares weekly and monthly production writing report
    • Occasionally checks the work of my co-employees especially during the absence of my superior

    Senior Quantity Surveyor

    Industry:

    Architectural Services / Interior Designing

    Employment Period:

    August 2019 to March 2022 (31 Months)

    Duties and Responsibilities:

    • Conducts actual site inspection
    • Preparation of quantity take off (from drawings and specification) as part of the tender documents required
    • Preparation of quantities: Preliminaries, Cost Proposal Breakdown and Summary Checking of tender documentations and any irregularities of discrepancies to be brought to the attention of team
    • Analyse tenders upon return to ensure complaint bids are received
    • Prepares estimate breakdown report subject for approval by the CEO Issue Variation Order as appropriate
    • Attend meetings regarding cost negotiation Implement new ideas, methods and continue to seek ways of both improving contribution to the organization’s goals and enhancing the reputation of the company
    • Train and guide new member/s of the team.
    • Research new ideas on how to do the task more organized. 
    • Update cost within the industry standard. 

    Quantity Surveyor

    Industry:

    Architectural Services / Interior Designing

    Employment Period:

    May 2016 to August 2019 (39 Months)

    Duties and Responsibilities:

    • Conducts actual site inspection
    • Preparation of quantity take off (from drawings and specification) as part of the tender documents required
    • Preparation of quantities: Preliminaries, Cost Proposal Breakdown and Summary Checking of tender documentations and any irregularities of discrepancies to be brought to the attention of team
    • Analyse tenders upon return to ensure complaint bids are received
    • Prepares estimate breakdown report subject for approval by the CEO Issue Variation Order as appropriate
    • Attend meetings regarding cost negotiation Implement new ideas, methods and continue to seek ways of both improving contribution to the organization’s goals and enhancing the reputation of the company

    PV Proposal Designer/Array Builder

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2022 to May 2024 (25 Months)

    Duties and Responsibilities:

    • Generate solar production estimates with proprietary software
    • Design accurate 2D roof layout (aerial view)
    • Generate unique PV system proposal for homeowner and sales representative review
    • Create a virtual array of solar panels to match how they are installed on the homeowners rooftop

    Education History

    Field of Study:

    Engineering (Civil)

    Major:

    Civil Engineering

    Graduation Date:

    April 1, 2011

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Organizational SkillsTime Management

    INTERMEDIATE ★★

      Civil EngineeringQuantity Surveying

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Shared Room
    • Speed Test Result:
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Acer (Intel Core i7)
    • Processor: Intel Core i7
    • Operating System: Windows 10

    All-inclusive Rate: USD $9.82/hr

    Christine

    Candidate ID: 438244


    ADVANCED

      Social Media Management, Content Editing, Content Marketing, Content Writing...

    INTERMEDIATE

      SEO, Social Media Marketing...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 11.85 per hour or $USD 1026.58 per month

    Remote Staff Recruiter Comments

    • Christine has over 17 years of work experience within Digital Marketing, Retail Industries.
    • Her expertise are the following:
      • Content Writing (Web, Article & SEO)
      • Content Marketing
      • Social Media Management (Facebook, Instagram & LinkedIn)
    • She used to cater to clients where some are based in Dubai, US, Canada, and UK 
    • She was able to create long article blogs for websites, captions for Social Media posts, technical write-ups, and email copies 
    • She has experience with B2B Content writing and SEO optimization 
    • She also does keyword research and optimize blogs with backlinks, meta descriptions
    • Adept with using the following tools/software:
      • Grammarly
      • Surfer SEO 
      • StoryChief
      • Later.com
      • SEMrush
      • Jasper AI
      • Asana
      • Trello
      • Google Sheets, Drive
      • Google Analytics
      • Facebook Analytics
      • ClickUp
      • Slack
      • Buffer
      • Canva (Basics)
    • She is available to start immediately
    Predictive Index Profile- Maverick 
    https://www.predictiveindex.com/reference-profile/maverick/

    Strongest Behaviors 
    • Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
    • Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.
    • Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting
    Behavioral Summary 
    • A very independent, confident, decisive, self-starter, intense, and driven. This individual has a strong sense of urgency, can react and adjust quickly to changing conditions, generate novel ideas, and deal with them swiftly
    • Their drive is directed at getting the important things done. Competitive, ambitious, and venturesome, they respond positively and actively to challenge and pressure, always sure of an ability to handle problems and people. This individual is outgoing and poised; a forceful, animated, communicator tending to be more authoritative than persuasive in style. 

    Employment History

    Content Writer

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    July 2021 to March 2022 (8 Months)

    Duties and Responsibilities:

    • I write descriptions/captions of posts and look for available content to redesign/repurpose.
    • I also produce social media content and schedule posts to different social media channels of the company.

    INSURANCE AGENT

    Industry:

    Banking / Financial Services

    Employment Period:

    April 2011 to March 2018 (83 Months)

    Duties and Responsibilities:

    • Present insurances to clients and their families, process insurance applications and insurance claims of clients.
    • Advise clients of important financial decisions including estate taxes processes and how to save from estate taxes.

    INSURANCE AGENT

    Industry:

    Banking / Financial Services

    Employment Period:

    May 2018 to October 2021 (41 Months)

    Duties and Responsibilities:

    • Present insurances to clients and their families, process insurance applications and insurance claims of clients.
    • Advise clients of important financial decisions including estate taxes processes and how to save from estate taxes.

    ARTICLE WRITER

    Industry:

    Employment Period:

    March 2021 to March 2022 (12 Months)

    Duties and Responsibilities:

    • I write articles and blogs promoting good health and their products through SEO writing.
    • I also make in‑depth discussions about different digestive problems and digestive health as well as suggest different remedies in correlation to the ideals and values.

    ARTICLE WRITER

    Industry:

    Manufacturing / Production

    Employment Period:

    March 2021 to March 2022 (12 Months)

    Duties and Responsibilities:

    • I promote products and services being offered by Label Supply Mart through SEO writing.

    MARKETING OFFICER

    Industry:

    Retail / Merchandise

    Employment Period:

    May 2010 to March 2022 (142 Months)

    Duties and Responsibilities:

    • I strategize different marketing strategies to be able to stay ahead in the market in the pet industry.
    • I also manage the social media team and create promotions to keep the clients tuned to the company page.
    • I look for resellers and distributors of our different products to be able to achieve the quota of the products and maintain exclusivity.
    • I also purchase the different products for sales, approve product proposals of different suppliers, process importation, and pay custom fees.

    CONTENT CREATOR/ EXECUTIVE ASSISTANT

    Industry:

    Banking / Financial Services

    Employment Period:

    July 2022 to May 2023 (10 Months)

    Duties and Responsibilities:

    • Create relevant blogs for company websites
    • Create original content for IG posts
    • Post on company IG and engage with followers
    • Travel management
    • Reviewing, responding and prioritizing emails
    • Managing an active calendar of appointments
    • Other ad-hoc task

    CONTENT CREATOR/SOCIAL MEDIA MANAGER

    Industry:

    Environment / Health / Safety

    Employment Period:

    March 2022 to October 2022 (7 Months)

    Duties and Responsibilities:

    • Created social media posts and captions on the client's Facebook and Instagram
    • Regularly check on the performance of the posts.
    • Answered to customer inquiries, book orders and schedule appointments on the client's Facebook account
    • Engaged with the target market through community management in Facebook groups to keep the account of the client active.

    FREELANCE WRITER

    Industry:

    Education

    Employment Period:

    April 2022 to May 2023 (13 Months)

    Duties and Responsibilities:

    • Wrote student essays and papers for clients.

    SEO CONTENT WRITER

    Industry:

    Employment Period:

    July 2022 to March 2023 (8 Months)

    Duties and Responsibilities:

    • Research keywords using Surfer SEO for creating long-form blogs to rank in Google
    • Write blogs with the keywords researched
    • Optimize blogs with backlinks, meta descriptions, images and schedule for posting using Story Chief
    • Check out how my blogs ranked with Analytics

    Education History

    Field of Study:

    Business Studies/Administration/Management

    Major:

    Graduation Date:

    March 1, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Medical Science

    Major:

    Graduation Date:

    March 1, 2004

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Social Media Management, Content Editing, Content Marketing, Content Writing, Virtual Assistant Skills,

    INTERMEDIATE ★★

      SEOSocial Media Marketing

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: DSL
    • Hardware Type: Laptop
    • Brand Name: Dell (AMD Ryzen 5)
    • Processor: AMD Ryzen 5
    • Operating System: Windows 10

    All-inclusive Rate: USD $13.87/hr

    ALAN

    Candidate ID: 438072


    ADVANCED

      Dart, .NET, ASP.NET MVC, Visual Studio .NET...

    INTERMEDIATE

      ...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 13.87 per hour or $USD 2404.15 per month

    Remote Staff Recruiter Comments

    • Alan has been in Software Development for over 8 years
    • He's more inclined to C# development
    • He developed apps and websites from scratch
    • He has also developed API using ASP.NET
    • He has mobile app projects as well using Flutter - Dart
    • He's currently supervising a team of 5 Developers
    • Has a background on submission process of application to Play Store
    • He does the unit testing to most of his projects 
    • He's adept at the following:
      • C# - 8 yrs
      • .NET 
      • ASP.NET Blazor - 1yr
      • Entity Framework - 7yrs
      • MVC
      • Dapper
      • Flutter - Dart
      • MSSQL
      • MySQL
      • SQLite
      • SVN
      • Bitbucket
      • Visual Studio
      • Web API - 5yrs
      • Powershell - Knowledge
    • He can start in a month notice for Full time
    Predictive Index Behavioral Profile - Promoter

    Strongest Behavior 
    • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
    • Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.
    • Focused on goals and the people needed to get there, not details or plans; frequently delegates details.
    Behavioral Summary

    Alan is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

    He is a complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express himself to individuals or groups with warmth and enthusiasm.  He easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.

    Relatively unconcerned about details and often inclined to consider them unimportant, ge expresses himself in general terms, aimed more at gaining the interest or attention of others than in communicating specific, factual information. His interest in details and specifics which are not crucial to success is, at best, casual. As such, they focus on the “big picture” personal goals, and if appropriate, their colleagues, direct reports, or team. They’re flexible about how they attain these goals, often thinking “out of the box” and collaborating widely to get there.


     

    Employment History

    SYSTEM SPECIALIST /DEVELOPER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2014 to March 2022 (93 Months)

    Duties and Responsibilities:

    • Handle multi-tasking.
    • Database designing every project
    • Orientation of user
    • Gathering of information
    • Software installation
    • System Maintenance
    • Team Leader (Development / Senior Programmer)
     
    I developed Desktop App such us :
    HR201 System
    Canteen Stocks Inventory
    Disbursement System
    Outsourcing Contract Monitoring
    Lending System
    Product Management Inventory System
    Construction Management System
    Accounting System
    Sales Mobile App
    E-Clocking App

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Computer Programming

    Graduation Date:

    January 2, 2012

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Dart, .NET, ASP.NET MVC, Visual Studio .NET, C#.NET, C#,

    INTERMEDIATE ★★


    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: ASUS TUF (Intel Core i7)
    • Processor: Intel Core i7
    • Operating System: Windows 11

    All-inclusive Rate: USD $7.29/hr

    Jennelyn

    Candidate ID: 438004


    ADVANCED

      Quantity Surveying, Microsoft...

    INTERMEDIATE

      Civil Engineering, , Quantity Surveying...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 7.29 per hour or $USD 1263.40 per month

    Remote Staff Recruiter Comments

    • She worked as a Quantity Surveyor.
    • She prepares budgets, bills of quantities, and other relevant documents.
    •  She reviews building, construction, or architectural plans and prepares quantity needs and cost of materials.
    • She is responsible in quality checking of materials and BOMs
    • She updates the system master list for BOM and material unit price.
    • She has experience in estimating commercial furnitures used in their projects.
    • She is proficient in using :
      • AutoCAD - 5yrs
      • Excel - 5yrs
    • She needs 1 week notice

    Employment History

    Quantity Surveyor

    Industry:

    Construction / Building / Engineering

    Employment Period:

    May 2019 to February 2021 (21 Months)

    Duties and Responsibilities:

    -Take the lead role in establishing project budget to maximize the success of the business.

    -Prepares budgets, bills of quantities and other relevant documents to be presented to the Site Engineers or clients. -Review building, construction, or architectural plans and prepare quantity needs and cost of materials.

    -Liaise with Site Engineers, Procurement and Business development department.

    -Carry out minor work / repair pricing.

    -Check and verify request for additional materials on site.

    -Updates system masterlist including BOM and material unit price.

     

    Cost Engineer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    March 2018 to May 2019 (13 Months)

    Duties and Responsibilities:

    -Prepares budgets, bills of quantities and other relevant documents to be presented to the Site Engineers or clients.

    -Review building, construction, or architectural plans and prepare quantity needs and cost of materials.

    -Have responsibility for the preparation of accomplishment reports billing documents for NHA projects.

    -Take the lead role in the procurement (supplier evaluation and negotiating contracts) and tracking of raw materials.

    -Check and verify request for additional materials on site.

    -Responsible in quality checking of material and guarantee to maintain standard work on site.

    -Prepares payroll and job order for sub-contactors.

     

    Industry:

    Employment Period:

    January 1970 to January 1970 (0 Months)

    Duties and Responsibilities:

    Farmer's Training Center, Sumacab Main Campus Cabanatuan City SEMINAR ON PERT/CPM COLLEGE OF ENGINEERING

    Industry:

    Employment Period:

    January 1970 to January 1970 (0 Months)

    Duties and Responsibilities:

    Vigan, Ilocos Sur OCCUPATIONAL SAFETY AND HEALTH AWARENESS OHSEC

    Industry:

    Employment Period:

    January 1970 to January 1970 (0 Months)

    Duties and Responsibilities:

    COE Seminar Room Cabanatuan City

    College Instructor

    Industry:

    Employment Period:

    January 1970 to October 2024 (657 Months)

    Duties and Responsibilities:

    Maharlika hi-way, Cabanatuan City, Nueva Ecija -Deliver engaging lectures, discussions, and presentations to convey course material effectively. -Helped in Module Writing/Editing -Create and administer assessments such as quizzes, exams, projects, and assignments. -Foster an inclusive classroom environment that encourages active participation and respectful interactions. -Offer one-on-one academic support sessions to assist students with challenging topics. -Collaborate with colleagues on interdisciplinary projects, curriculum design, and research. -Assist in administrative tasks such as attendance tracking and grade submissions. -Provide students with personalized academic advice, helping them select appropriate courses and develop a clear educational path. -Address academic challenges or roadblocks that students may encounter, offering solutions and strategies for success. -Direct students to campus resources such as tutoring, academic support centers, and career services to enhance their learn- ing experience. -Offer constructive feedback on students' academic progress, assignments, and performance to encourage improvement. -Collaborate with faculty, administrators, and other advisors to ensure consistent and comprehensive support for students. Subjects Handled • Statics of Rigid Bodies • Differential Equation • Steel Design • Professional Integration | Surveying • Engineering Management • Engineering Economics

    Education History

    Field of Study:

    Engineering (Civil)

    Major:

    Graduation Date:

    March 30, 2017

    Located In:

    Philippines

    License and Certification: :

    Licensed Civil Engineer November 2017 Average: 83.95

    Field of Study:

    Major:

    Civil Engineering

    Graduation Date:

    January 1, 2017

    Located In:

    Philippines

    License and Certification: :

    N/A

    Field of Study:

    Major:

    Structural Engineering

    Graduation Date:

    November 1, 2017

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Quantity SurveyingMicrosoft

    INTERMEDIATE ★★

      Civil EngineeringQuantity Surveying

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 30.49, Upload: 36.90
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: MSI (Intel Core i7)
    • Processor: Intel Core i7
    • Operating System: Windows 10

    All-inclusive Rate: USD $7.29/hr

    Maria

    Candidate ID: 437441


    ADVANCED

      Technical Support, Sales, Customer Service, Virtual Assistant Skills...

    INTERMEDIATE

      Lead Generation, Technical Support, Xero...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Western Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 7.09 per hour or $USD 614.15 per month

    Remote Staff Recruiter Comments

    • Ria has been working for almost 15 years as a Customer Service Representative, Technical Support, Telemarketer, Virtual Assistant, Appointment Setter, and  Executive Service Specialist within the BPO industry.
    • She is knowledgeable in doing tasks:
      • Customer Handling
      • Technical Support
      • Phone Support
      • Selling Product
      • Marketing Research
      • Calendar Management
      • Email Management
      • Data Mining
      • Lead Generation
      • Data Entry
      • Customer Satisfaction
    • She is adept at using tools like:
      • Salesforce
      • Vodafone
      • Avaya
      • Microsoft Office
      • RingCentral
      • Google Application
      • Xero
      • Slack
      • Zoom
    • She can start immediately. For any full-time position.


    Predictive Index Behavioral Profile- Collaborator

    Strongest Behaviors
    • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
    • Teaches and shares; often working collaboratively with others to help in any capacity.
    • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

    Behavioral Summary

    Maria Fatima is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

    This individual is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.


    Employment History

    CUSTOMER SERVICE REPRESENTATIVE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2008 to June 2014 (77 Months)

    Duties and Responsibilities:

    • Campaign: US eCommerce
    • Inbound Calls as a Customer Service Agent.
    • Tracking Packages for the Customer.
    • Refunds and Replacements.
    • Basic Troubleshooting

    CUSTOMER SERVICE REPRESENTATIVE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2015 to January 2016 (11 Months)

    Duties and Responsibilities:

    • Campaign: Telecommunication
    • Inbound Calls as Customer Service Agent.
    • Processing Refunds/Promo.
    • Activations of Prepaid cards.
    • Take care of T Mobile Customer Accounts, Coverage, Deals and Devices.
    • Basic Mobile and Network Troubleshooting

    TECHNICAL SUPPORT REPRESENTATIVE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2015 to January 2017 (23 Months)

    Duties and Responsibilities:

    • Inbound Calls as Customer Service Agent.
    • Basic Troubleshooting of Microsoft Surface Devices.
    • Microsoft Surface Replacement.

    TELEMARKETER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2016 to August 2016 (6 Months)

    Duties and Responsibilities:

    • Outbound Sales: selling products to help Bowel Cancer Australia - Charity.

    OUTBOUND SALES

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2017 to January 2018 (11 Months)

    Duties and Responsibilities:

    • Marketing Research
    • Outbound Calls for Marketing Purposes
    • Agile CRM: storing and updating client’s profile
    • Inbound Calls as Customer Service Agent.
    • Inbound Calls for booking purposes.
    • Manage Client’s Calendar (Schedules)
    • Manage Client’s Email
    • Manage the Business Facebook Account.
    • Using Xero for invoice purposes.
    • Using Excel applications.
    • Using x-lite
    • Using Stripe application for receiving payments.
    • Using Slack Application.

    APPOINTMENT SETTER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2018 to January 2020 (20 Months)

    Duties and Responsibilities:

    • Marketing Research/ Data Mining
    • Outbound calls for appointments.
    • Lead Generation.
    • Using Gold Mine CRM: Client’s profile
    • Using Excel applications.

    EXECUTIVE SERVICES SPECIALIST I

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2021 to April 2021 (1 Months)

    Duties and Responsibilities:

    • Lead Generation.
    • Using Excel applications.
    • Outbound calls for appointments.

    CUSTOMER SERVICE REPRESENTATIVE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    December 2020 to March 2022 (14 Months)

    Duties and Responsibilities:

    • Inbound calls
    • Outbound calls
    • Order Management
    • Email Support
    • Chat Support
    • Tech Support
    • Sales Support

    Education History

    Field of Study:

    Education/Teaching/Training

    Major:

    English

    Graduation Date:

    January 1, 1992

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Technical Support, Sales, Customer Service, Virtual Assistant Skills, Telemarketing,

    INTERMEDIATE ★★

      Lead GenerationTechnical SupportXero

    Work at Home Capabilities:

    • Internet Bandwidth: 15 Mbps
    • Working Environment: Private Room
    • Speed Test Result: Download:44.02 Upload: 1.00
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: AMD (Ryzen 3 2200G)
    • Processor: Ryzen 3 2200G
    • Operating System: Windows 10

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.