We’ll Source, Hire and help Manage them
for you so you don’t have to.
Lifetime support, dedicated account manager
by your side, every step of the way!
We’ll Source, Hire and help Manage them for you so you don’t have to.
Lifetime support, dedicated account manager by your side, every step of the way!
17 Years of
Virtual Staffing
Experience
Trusted by
3,368
SME’s
6,948
Virtual Staff
Hired
We’ll Source, Hire and help Manage them for you so you don’t have to. Lifetime support, dedicated account manager by your side, every step of the way!
17 Years of
Virtual Staffing
Experience
Trusted by
3,368
SME’s
6,948
Virtual Staff
Hired
In today’s fast-paced world, the right support can make all the difference.
At Remote Staff, we understand that it’s not just about bringing in an extra pair of hands.
It’s about integrating a Filipino Virtual Assistant (VA) with the right mix of skills, dedication, and professional insight into your business. Our focus is on connecting you with VAs who are not just assistants, but strategic partners in your business’s growth and success.
*Booking interviews depend on candidates' availability and interest.
*Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Virtual assistants (VAs) provide various administrative services to clients. These include data entry, scheduling, research, and customer service.
Hiring a VA helps you focus on running your business by doing most of your repetitive and mundane tasks. They help boost yours and your team’s productivity and flexibility.
If you’re looking for skilled VAs, Remote Staff is here to help. We have hand-picked and pre-screened some of the best VAs in the Philippines who are ready and eager to work with you.
Virtual assistants (VAs) provide various administrative services to clients. These include data entry, scheduling, research, and customer service.
Hiring a VA helps you focus on running your business by doing most of your repetitive and mundane tasks. They help boost yours and your team’s productivity and flexibility.
If you’re looking for skilled VAs, Remote Staff is here to help. We have hand-picked and pre-screened some of the best VAs in the Philippines who are ready and eager to work with you.
A virtual assistant (VA) is a remote contractor hired, either full-time or part-time, to handle core administrative tasks.
Yet, a VA’s expertise is not limited to clerical and data entry duties only. They can have a variety of tasks in other critical areas, such as social media management, marketing, design, and content creation, among others.
Furthermore, a VA can also be an executive assistant, supporting management-level clients.
There are many types of VAs in the industry—they can either be generalists or specialists. It all depends on what you and your business need.
Filipino VAs are versatile. They’re capable of handling various functions to meet different business needs. Whether it involves customer support, social media management, web development, or data analysis, VAs have the skills and experience to take on and excel in any role.
With the rise of eCommerce, spearheaded by companies like Amazon and Shopify, and online marketing, experts predict that the global virtual assistant market will grow 34% year-by-year until 2027. In other words, you’ll have access to an even more extensive pool of talent that can facilitate various business operations.
Sometimes, there can be a shortage of qualified professionals within the local Australian talent pool. Thus, if you are a small business owner operating in NSW, Brisbane, or Melbourne, you often need to expand your horizons.
It can be easy to find yourself getting overwhelmed with administrative responsibilities. While fairly simple, these tasks can still take up a huge chunk of your day.
Here is where a VA can help.
A VA can take all the administrative duties off your plate so that you, as an entrepreneur, can direct your attention and energy to core functions only you can do, such as decision-making, operations, and other similar areas.
A virtual assistant does a myriad of tasks. Again, what they do depends on your specific business needs.
Generally, they are often in charge of the following:
Your VA can also assist you with the logistics of your business travels. They can book your flight tickets and hotel reservations and help you devise an itinerary should you wish to combine work and leisure on your trip.
Certain VAs can also help with market research, which is vital when planning to improve or expand your business. VAs like the online business manager or the human resources manager can even help you manage daily projects, processes, and team members.
Other VAs can manage your social media channels by growing and engaging your audience.
A VA’s responsibilities are endless.
Outsourcing virtual assistants to the Philippines comes with advantages and considerations. Let’s dive into the benefits and potential risks of this strategic approach.
Partnering with Remote Staff for virtual assistants offers numerous benefits for businesses seeking growth and efficiency. These upsides include the following:
The Philippines is home to the world’s largest pool of highly skilled professionals, accounting for 13% of global VAs. With Remote Staff, matching suitable virtual assistants to specific businesses is a breeze.
Outsourcing reduces overhead costs associated with hiring, training, and providing workspaces for full-time local employees. One of the standout benefits of employing virtual staff is cost reduction, with studies showing that remote work saves a company $10,600 per employee annually.
With a diverse range of highly talented candidates, you can assemble a dedicated team to handle, streamline, and optimise your company’s operations according to your business goals.
You can find remote talent in many countries using several online platforms. However, hiring a virtual assistant with Remote Staff allows you to support the livelihood of many skilled Filipino workers.
By delegating tasks to virtual assistants, you can focus on your business’ core activities, increasing productivity. With Remote Staff’s virtual assistant services, you can quickly scale your support up and down as your company needs.
Remote Staff provides accountability technology tools to track your virtual staff’s productivity and ensure clear communication and effective collaboration.
In-house employees can be expensive, especially in Western countries. While salaries vary depending on the nature of the job, Filipino VAs offer cost-effective solutions, as they have a lower wage bar than professionals from othercountries like the USA.
Due to their country’s history, Filipino virtual assistants, with a distinct Asian background, are well-versed in Western culture. This trait minimises potential cultural barriers, allowing you to collaborate more efficiently.
While the benefits are evident, it’s essential to acknowledge the potential challenges of tapping into talents in the Philippines. These may include miscommunication, time zone differences, and the need for effective management strategies.
Understanding the qualities of a productive virtual assistant and their critical skills is crucial when integrating them into your business workflow.
When hiring a VA, there are a few traits that you should look for.
One, your VA should be meticulous and pay close attention to details. Often, even a simple correction of a mistake can show your customers that you go the extra mile – and provide your brand with credibility in the process.
Another trait you should be looking for in a VA is the ability to multitask. A VA is almost always handling so many responsibilities all at once. They should be able to identify which task to prioritise.
Next, hire someone reliable. Your administrative assistant will mainly handle critical administrative tasks to keep the company running, for example. Thus, recruiting someone you can trust to deliver excellent results would be good.
Of course, you should hire a personal assistant with excellent communication skills. Your VA will be managing correspondence, so they must convey information well. Furthermore, as most of the VA’s work online, effective and open communication is key to a healthy working relationship.
When hiring a VA, there are a few traits that you should look for.
One, your VA should be meticulous and pay close attention to details. Often, even a simple correction of a mistake can show your customers that you go the extra mile – and provide your brand with credibility in the process.
Another trait you should be looking for in a VA is the ability to multitask. A VA is almost always handling so many responsibilities all at once. They should be able to identify which task to prioritise.
Next, hire someone reliable. Your administrative assistant will mainly handle critical administrative tasks to keep the company running, for example. Thus, recruiting someone you can trust to deliver excellent results would be good.
Of course, you should hire a personal assistant with excellent communication skills. Your VA will be managing correspondence, so they must convey information well. Furthermore, as most of the VA’s work online, effective and open communication is key to a healthy working relationship.
Here’s an overview of the must-have skills of the best virtual assistants:
Detail-oriented with outstanding time management
To help you decide on hiring a virtual assistant, here are some signs that you probably need one:
You’re Experiencing Constant Burnout:
If wearing different hats while running your business is taking a toll on your productivity and personal life, maybe it’s time to hire a VA.
Delegating many of these tasks will help you find more time to rest and be more productive in the long run.
Your Company Lacks the Necessary Expertise for Certain Tasks:
There are certain parts of running a business, such as bookkeeping, that are better left to the experts.
With that in mind, why not hire a VA proficient in these tasks and have them do these for you? Doing so helps you avoid costly mistakes and saves you the hassle of doing these tasks yourself.
You and Your Current Staff are Overwhelmed with Administrative Tasks:
Do you find yourself spending most of your day just shifting from one administrative task to another? And has this caused you to miss opportunities because you didn’t have enough time nor available staff to accommodate your clients?
If so, then you need a virtual assistant. They’ll handle your more mundane tasks, so you can focus on more important things, such as growing your business.
As the name suggests, virtual assistants usually work from their home offices. Your VAs will likely have equipment, such as a laptop, phone, and internet connection.
However, paid subscriptions for software crucial to their jobs will typically fall to you, especially if you want your VA to use them. These types of software can include but are not limited to time trackers, accounting and bookkeeping software, image editors, word processors, etc.
Lastly, cultivate a positive working relationship with your VA, even from a distance. It is necessary to communicate well and often, especially considering you and your VA are in different time zones
Further, you should understand the cultural differences between the Philippines and Australia. Sometimes, issues might stem from conflicting communication styles.
There are typically two ways you can go about hiring a virtual assistant.
One is recruiting a full-time or part-time virtual assistant yourself. You usually start by posting ads on various online job boards for freelancers. Next comes sorting and going through all of the applicants before shortlisting candidates.
Then, you’ll also need to set interview schedules, which will rely on the number of prospects. It can be fulfilling to do all this, but the process can be extremely tedious and time-consuming, especially if it’s not done via automation.
Haven’t you got the time or patience to do that? Let’s talk about the second option, which is coordinating with outsourcing companies like Remote Staff.
Remote Staff streamlines the process (and constantly pools remote talent) so that all you have to do is review the resumes of VAs already within the database and then set a schedule for the interview.
Further, Remote Staff is a pioneer in the remote staffing industry. The company has been in business for 15 years now.
What sets Remote Staff apart is that even after the hiring process, the company continues to support you and your hired remote staff.
The process of hiring a Filipino VA through Remote Staff is straightforward. Here’s a step-by-step guide to help you find and integrate the perfect virtual assistant for your business needs:
Begin the hiring process by requesting a call back from our experts to discuss your requirements, expectations, and the specific skills you’re looking for in a VA.
Provide detailed information about the tasks and responsibilities your VA will be handling. Doing so ensures we understand your needs and match you with VAs with the appropriate skill set and experience.
We’ll rigorously screen potential candidates based on your job description, ensuring their years of experience, skills, and compatibility with your business requirements.
You can interview and assess applicants to ensure a perfect fit. Remote Staff will also conduct skill-based tests to guarantee a candidate’s suitability for your business.
Unlike other BPO (business process outsourcing) companies, Remote Staff offers continued support to assist with any concerns or issues that may arise, such as concerns during onboarding and training.
We negotiate fair pricing for our virtual assistant services. We also ensure competitive wages for our VAs that meet the standards and regulations of labour laws.
After finalising the details, you can officially hire your chosen virtual assistant. We will facilitate the necessary paperwork and ensure a smooth transition as your VA becomes integral to your company’s growth.
Remote Staff is a privately held company founded in 2007 by Sydney-based founder Chris Jankulovski.
We focus primarily on servicing the markets of Australia and New Zealand. However, we have lately begun expanding our services to the US and UK.
Our primary goal is accelerating business growth by helping entrepreneurs find, recruit, and onboard skilled Filipino remote talent.
Not only do we help connect the strong work ethic of Filipinos to growing Australian and New Zealand businesses. But we also facilitate a healthy and productive relationship between the two.
We ensure that the applicants we recommend are skilled and qualified in their roles so they can contribute great value and help nurture the success of businesses.
Compared to other outsourcing companies, Remotestaff offers four unique advantages to its clients. These include:
It is crucial to establish clear expectations and protect your interests when hiring virtual staff, regardless of their country of origin. One effective way to achieve this is through contracts.
Remote Staff ensures legal and ethical practices, offering protection for businesses and virtual assistants by outlining the terms of employment, responsibilities, and confidentiality agreements.
We take pride in our meticulous recruitment process that ensures your business gets the most suitable virtual assistants. Our hiring process involves the following steps:
The process begins by understanding your business requirements, tasks, and the responsibilities you wish to delegate to a VA.
Our expert recruiters identify potential candidates from our pool of highly skilled and well-trained professionals based on your criteria.
We conduct rigorous screenings to assess candidates’ skills, experiences, and compatibility with your business needs.
We allow you to interview shortlisted candidates. You can also choose the best one that meets your requirements.
Quality is our priority, and we maintain it through continuous monitoring and feedback. This process begins in the recruitment stage to ensure we get high-quality virtual assistants. Regular check-ins with clients and the VAs allow us to address any concerns swiftly.
The Philippines is one of the most popular destinations for hiring VAs, as Filipino workers are known for their work ethic, flexibility, and adaptability.
The average monthly salary of a virtual assistant is AUD 500-600 for a 40-hour a week. However, other factors affect a VA’s compensation. These are:
There are many types of virtual assistants companies hire based on their needs. These are:
Many virtual assistant companies, such as Remote Staff, offer dedicated VAs who can work exclusively for your business.
We recommend full- and part-time virtual assistants who can handle tasks and work depending on your requirements.
While VAs will need to familiarise themselves with your business processes, our screening stage ensures that candidates have the necessary skills and experience your business requires for streamlined integration.
Depending on your needs, a VA can handle various tasks, from simple appointment scheduling to more complex duties like social media management and SEO.
One of the benefits of utilising virtual assistants is scalability. Suppose you’re unsatisfied with a VA within the first month. In that case, you can terminate a remote contract immediately, and we’ll find staff who suit your business needs.
If any issues arise between you and your VA, our lead account officers will remedy the performance issues. We offer a lifetime replacement guarantee if the virtual assistant is still unable to meet your standards.
Depending on your business requirements, we’ll match a VA who can work according to your schedule. A candidate can begin working with you as early as three business days.
With Remote Staff, you can begin hiring immediately to build a team when there are available talents. Note that the processing period varies depending on the role you require.
For instance, it takes around 1-2 weeks for non-technical staff and 3-8 weeks for specialised, highly technical candidates.
Unfortunately, a VA can only effectively work if they understand your business processes. If you require help setting up systems and business operations, we can find candidates specialising in these areas.
Filipino VAs have flexible working hours. If you need a virtual assistant to work within your specific timezone, we’ll find candidates who can.
If the VA is willing and able to accommodate such a schedule, you can set specific working hours.
We’ll send you an invoice when you agree to hire a VA and adhere to our payment terms. This invoice will include your virtual assistant’s salary, which we will credit to them.
Remote Staff stands out as an excellent choice for several reasons:
With us, you can rest easy that your company’s data is private and secure. Our hiring process ensures that potential candidate identities are validated and comply with confidentiality agreements by requiring police clearance.
