Customers are the lifeblood of any business. Having healthy
customer acquisition and retention bring in the sales to maintain your business operations.
And getting loyal and happy customers, both new and recurring, is a formula for long-term success.
That's why you have to make sure to cater to their inquiries, product concerns, returns, and more.
But what if there are several customer concerns already, what do you do about them? You don't have all the time to answer every single one.
That's why you should
hire customer support representatives. Customer support representatives can professionally handle either
chat,
phone,
email,
tech support, etc.