AU:
NZ: 
US:No one ever accomplished anything worthwhile alone. No matter how talented or brilliant you are, you will need help taking your business to the next level. We want to see your business get stronger with the help of remote Filipino staff so that you are enabled to do things only you can do.
We value attracting and retaining talented and dedicated Filipino staff for ourselves and for our clients, and this fuels everything we do. This is why we invest so much time, effort, and intellectual property to source, recruit, hire and retain only the best Filipino staff to fit our clients’ different needs and budgets.
We firmly believe that happy and satisfied workers make for capable and productive ones that will prove loyal in the long run. The more secure and looked after our people feel, the better they’ll perform as they help carry out your business’ mission-vision and take care of your customers (and you as well).
What to Expect During Our Recruitment Processes?
Our 13 years of experience exclusively recruiting Filipino staff and unique structure greatly minimise the risks and challenges that come with offshore staffing. This allows us to attract and recruit thousands of Filipino talents ready to work with you.
We already know what to look out for when sourcing ideal Filipino remote staff
that will turn out productive, successful, and committed to their clients for the long term.
Our recruitment team invests a significant amount of time and intellectual property to source and recruit qualified Filipino virtual staff that fits your needs and meets your budget.
The workflow below illustrates our recruitment and hiring process.
Our Recruitment and Hiring Process Diagram
Terms of Hire Overview
We understand that small to medium businesses have limited resources, and a lot struggle to find the talent they need. Fortunately, we have hiring options for every stage of your business’ evolution:
- Full-time (8 hours a day)
- Part-time (4 hours a day)
- Ad-hoc (2 hours a day)
We’ve got arrangements to suit all your long-term staffing needs.
The only arrangement we don’t currently accommodate is short-term, project based work as we want to offer our remote workers more stable working conditions
Terminations and Commitment Conditions:
- You can terminate a working arrangement with a 24-hour notice within the first 30 days of hiring;
- A two weeks’ notice will be required after the first 30 days;
- Pending a 72-hour internal investigation, you can also immediately terminate a working arrangement due to :
- The remote contractor’s failure to repair or upgrade their equipment, software or Internet connection as agreed;
- The remote contractor’s lack of a suitable remote working environment;
Data Privacy , Non-Disclosure and Administration
- We are an incorporated and duly registered company in both the Philippines and Australia. You and your Filipino contractors can rest assured that our contracts cover all bases in looking after both of you.
- Our contract with Filipino contractors covers Non-Disclosure , Data Retention and Data Destruction.
- We take care of all payroll and administrative services, particularly those associated with Philippine mandated benefits, statutory obligations and withholding taxes.
Payment Terms That Keep Our Remote Working Landscape Fair
Proven Work Hours
Your remote contractors will be required to log in to the Remote Staff Platform—our in-house remote work monitoring tool. This platform enables 100% transparency by logging all of your Filipino staff’s working hours,so you can rest assured that you will only be paying for proven work hours—no more, no less.
No Work, No Pay Policy
You will only be charged for your remote staff’s logged worked hours. Unused hours will be credited back to you.
Unused Hours Is Credited in the Following Month
Unused hours are credited to the following month’s tax invoice or if the credit is unconsumed, it can be fully refunded within 72 hours upon request.
We’ve Successfully Helped Clients and Businesses Like You
“It almost felt too good to be true in the sense that I had that initial meeting. We signed up. Within literally 24 hours, I had legitimate resumes in my inbox that I was able to read and view. I placed a candidate, still with us, one of our first remote subcontractors from Remote Staff.”- Heath
“Why do I work with Filipinos? The biggest thing with Filipinos: they are very very good workers. They are very honest, and they are honorable.”- Michael
“I really feel taken care of when I speak to Patricia [my account manager]. It’s really great to have that contact person that can go across whether for staff or internal that can assist with that.” -Mandy
“What I like about the Remote Staff experience is that people we deal with are responsible for sourcing the candidates, manage the interview process, onboarding and the ongoing account management. That process for me is quite good”- Daniel
“Engaging Remote Staff is easy. Getting candidates doesn’t take too long. I found the screening process or Remote Staff to be great. From there, you have a direct line to the team. I have full control. And that’s really something that’s important. ”- Andrew B.
“It’s been a positive experience. To have 2 employees that worked out straight off the bat, is really beneficial to us. We do actually intend on getting more Remote Staff in the future. So yeah, we’ll be using the service again. ”- Tony R.
“Daryl [Remote Subcontractor] is great! We’re really happy with Daryl. He is proactive. Jumps on everything really fast. Yes, it has worked out really well.The people have been good so far. You hired well. And they communicate well. If there’s any issues, I guess my account manager, you’re always available when I need you. So far so good. I would recommend you to others.”- Andrew B.
“Kim [Contractor] is good. There have been times when I had to pull her up. And tell her that certain things are not done right or not done on time. But she has been very open to feedback. And she actually improved a huge amount. She’s doing fine. She’s doing well.”- Sangeeta T..
“I would recommend Remote staff. You know location-wise, especially timewise, it’s very handy being almost aligned in timezones. The type of customers that Kevin [Contractor] has already worked with are the kind of customers that we have. ”- Stuart C.
“I’m happy that I've gone directly to Remote [Staff]. I got what I’ve wanted. It wasn’t done overnight. We need to get the right person. Not just someone for the sake of getting someone.I absolutely recommend Remote [Staff] for the people who are considering it for their staff requirements. ”- Tim R.
“We engaged in Remote Staff because we find that the candidates and the contractors in Remote Staff we bring onboard are very very efficient and helpful. We do appreciate what they’re doing.The quality of candidates, they have experience working with Australian companies. On day one, they speak our linggo. They understand what we need. And we're able to communicate effectively. ”- Kelvin N.
“Jed gets my philosophy in customer service. And he embraces it. There’s a few things he had to learn. There’s a few mistakes. 99.9% of the time it’s never spoken of again or heard of again because it’s not committed again. If I knew someone who is looking for someone, I would definitely recommend you [Remote Staff]. ”- James S.
Don’t Leave Your Recruiting to Chance
We already know what to look for when sourcing capable and productive remote contractors committed to a long-term remote working career.
At our initial 20-minute discovery call, we will discuss:
- The nature of your business;
- Your staffing / role requirements;
- The roles’ expected outcome;
- Your ideal start date for the role;
- The level of commitment you need (Full time , Part Time or Ad-Hoc);
- How we can help you fulfill your staffing needs.