Strategies for effective communication with outsourced teams
Clear, consistent communication is vital to bridging the gap between in-house decision-makers and outsourced sales teams:
Set regular check-ins (daily or weekly) via video calls or team messaging apps.
Define KPIs early so both in-house and outsourced sales reps share expectations.
Use collaborative platforms for sharing updates, such as CRMs or project management software.
Maintain transparent reporting to track lead generation, cold email performance, and conversion rates.