Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them
for you so you don’t have to.
Lifetime support, dedicated account manager
by your side, every step of the way!

Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to.
Lifetime support, dedicated account manager by your side, every step of the way!

17 Years of
Virtual Staffing
Experience

Trusted by
3,368
SME’s

6,948
Virtual Staff
Hired

Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to. Lifetime support, dedicated account manager by your side, every step of the way!

17 Years of
Virtual Staffing
Experience

Trusted by
3,368
SME’s

6,948
Virtual Staff
Hired

Top Talent. Lifetime Support Not Found Anywhere.

Hire Filipino Staff

Welcome to Remote Staff’s diverse and dynamic pool of virtual staff from the Philippines!

This page is just a small sample of our active candidates – talented Filipino staff who embody the skills, dedication, and professionalism that Remote Staff is known for.

We know you understand the value of having the right team, so we take special care in understanding and matching your specific business needs with the right talent.

Take the first step towards empowering your business with Remote Staff’s exceptional talent. Let’s build your success story together.

Our Clients love us.
Be the next success story!

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $8.81/hr

RAY

Candidate ID: 488004

Engineering Quantity Surveyors Estimators Civil Engineers

ADVANCED

PlanSwift, AutoCAD, Quantity Surveying, Material Cost Estimation...

INTERMEDIATE

Primavera, Google SketchUp...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Western Standard Time US Central Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.81 per hour or $USD 763.32 per month

Full Time: $USD 8.81 per hour or $USD 1526.65 per month

Remote Staff Recruiter Comments

Bien is a graduate of Civil Engineering. He has 10 years of experience working in different construction companies and has already supported both US and local clients. He has more than 4 years of strong background as an Estimator. Aside from being an experienced Estimator, he has also handled different roles which include working as Project Engineer, Safety Engineer, Site Manager, Structural Inspector, Structural Steel detailer, and QA / QC Head. He took training and has acquired certification for the following:

Construction Occupational Safety & Health (COSH) SO2
BIM Based Quantity Take-Off
Primavera P6
Construction Management

He has handled construction projects like hotels, hospitals, resorts, and high & low rise buildings
He also did quantity take-offs for architectural finishes (paint and wall finishes), procurement of items, structural steel detailing, and preparation of estimates & BOQs.
He was exposed to reviewing plans and specifications of architectural, interior design, structural and other trades (mechanical, electrical, plumbing, sanitary, fire, landscaping, etc)
He is proficient in using the following tools/software:

Planswift (5 years)
Primavera
Microsoft Office Suite (Excel, Project, & Word)
AutoCAD (7 years)
SketchUp

He needs 4 week's notice to start
He is amenable to working any shift schedule for full-time or part-time roles.

Predictive Index Behavioral Profile- Guardian

Strongest Behaviors

Drive to protect the company against risk by doing things in general accordance with established standards.

Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
Detail-oriented and helpful; works comfortably as part of a team and often checks work.

Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in his work. Bien is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Bien will depend upon professional training, his own experience, or management leadership, to provide those standards and the structure needed for his work.

Given sufficient experience, he will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in his actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

Employment History

Structural Steel Detailer

Industry:

Construction / Building / Engineering

Employment Period:

October 2011 to September 2013 (23 Months)

Duties and Responsibilities:

Assist in detailing and modeling of structural steel, cast in place and precast concrete, structures this includes plans, sections, elevations, and details cut automatically in 3D model for medium and large scale projects.
Application of components necessary to complete the joint connections based on design and engineering calculations; create erection plans, shop drawings, single part drawings and gather sheets

Estimator/CAD Operator

Industry:

Construction / Building / Engineering

Employment Period:

September 2013 to May 2015 (20 Months)

Duties and Responsibilities:

Read blue print and technical documents in order to prepare estimates
Use computer softwares to calculate estimates
Collaborate with Engineers, Clients, Architects, and Contractors on estimates

Senior Civil Engineer / Structural Inspector

Industry:

Construction / Building / Engineering

Employment Period:

May 2015 to September 2019 (51 Months)

Duties and Responsibilities:

Performs the review of Plans and Specifications of Architectural, Interior Design, Structural and other trades such as Mechanical, Electrical, Plumbing / Sanitary, Fire Protection, Site Development and Landscaping as to its completeness and constructability to minimize change orders / variation orders & claims from Contractors
Monitors the contractor (s) interfacing and coordination as necessary for all aspects of the project.
Monitors the construction works in progress for compliance with drawings, specifications, and contract documents.
Clarifies technical problems, coordination their resolution with the Architect / Engineer Consultants and Owner as required.
Monitors contractor (s) maintenance of as-built drawings and accepting possession upon contract completion.
Review together with the QS, Contractors (s) change order request for variations in time and cost and making recommendations for settlement.
Conducts acceptance inspection for the inspection for the Owner and preparing completion of known defects (punch list) and following up on remedial works.
Provides procurement, expediting and warehousing management services for owner furnished items as required.
Executes contract close-out with contractor (s) upon completion of work/project.
Clarifies / discusses procedures for processing of shop drawings, sample of materials and catalogs of equipment (All sample materials and brochures shall become the property of the Owner); procedures to monitor preparatory works for attainment of the scheduled progress of works.
Reviews, evaluates, processes all application of progress billings or payments of the contractors and vendors per approves procedures of the Owner.
Verifies, evaluates and recommends for approval by the Owner field revisions, change orders and substitutes due to the existing conditions or changes in designs and specification authorized by the Owner before implementation.
Monitors on-site security, first aid, fire protection and safety programs approves by the Owner, including the protection of Owner, including protection of Owner furnished materials and equipment.
Monitors closely the effectivity of all Bonds and Insurances and advise the contractor at least 3 months prior to expiration.
Discusses and implement the necessary Quality Assurance / Quality Control Programs to ensure compliance by all Contractors and Vendors with drawings, specifications and contract documents.
Checks the materials and workmanship for compliance with plans, specification and contract documents.
Inspects and audit the contractors work at the project site. Report to the RCM any deviation from the contract documents, drawings and specifications or against accepted construction and / or engineering standards and practices with prior approval from the Owner.
Supervises and arrange the inspection, testing and acceptance of all materials (including Owner furnished) before the materials are utilized in the Project. Evaluation reports and recommendations, of the test results shall be submitted to the RCM for review.
Requires the contractors after the award of works to submit the Technical Submittal Schedule and see to it that those submittals are submitted on time for review and approval by the Design Consultants concerned. Review and comment first on all Technical Submittals prior to submission to Design Consultant.
Full time site inspection of works to ensure conformity with plans and specifications and related documents. Report non-conformance and resolve the design immediately
Together with the QS will advise and assist the RCM in maintaining control of the cost from the start of the project up to its completion and close-out stage.
Periodically reviews, prepares estimates with QS, for approved changes by the Owner, and revise the project cost construction progresses. Approved cost changes shall be incorporated as they are approved. Monitor estimates changes to be sure that neither the Master Project Time Schedule / CPM for the contract (s) price is in danger or being exceeded.
Review and process together with the QS applications for progress payments. Advise the owner regarding the items which have to be completed or completed with prior to the approval of the progress payment.
Review and determine the validity of Contractors claims and provide recommendation. Quantity Surveyor shall do the evaluation of claims if such has merit.
See to it that all the labor, materials, and equipment of the contractor are adequate and available beforehand for the scheduled work to prevent delays.
Coordinates with the design consultant and contractors regarding clarifications on plans and specifications and other design issues to ensure expeditious executions and completion of works thus avoid project schedule slippage. Attend to all problems for immediate resolution and anticipate potential problems to prevent them from occurring.
See to it that all labor, materials, and equipment of the contractors are adequate. Update and keep the current Master Project Schedule vis-à-vis the detailed work schedule / program of the contractors. A “catch-up schedule” will be required from the contractor to prevent further slippage on their schedule. Monitor the “look ahead” schedules.
To ensure those OSM are delivered on time constraint monitoring and follow-up are needed. Thus, will not cause delays on the works of the contractor.
Ensure that the contractors maintain a current set of records, construction drawings and specifications and any other required Project documents, at the Project Site.
Prepares and keep accurate daily progress reports during all the stages of construction.
Ensure the preparation of the As-built plans as the work progresses.
Review of all contractor (s) documentation and test records for adequacy at the time of hand over.
Accepts and review for completeness and hand over to the Owner all operations and maintenance manual.
Assist the Owner with the warehousing management of surplus stock items (if there is any), specified in the contract documents.
Prepare a punchlist (defect lists) of all items of the works which require correction after the Project is substantially completed and before the final inspection is made by the Owner.
Ensures the each items for correction in the punchlist is corrected before initial acceptance is recommended by the Owner.
Collate all punchlists of the Project Technical Group (PTG), Owner’s marketing and sales group for rectification of the contractors / vendors / subcontractors.
Record all approved deviations and reviews the as-built plans which shall be prepared by the contractors prior to final drafting. These shall be incorporated in the original drawings, and handed over to the Owner.
Determine and prepares the list of scrap and surplus materials from those which were supplied by the Owner. These exclude all materials covered by the guaranteed quantities of the contractors.
Submit status, utilization report and inventory list of all properties of the Owner on the Project site.
Toward the end of construction, list of deficiencies that need to be corrected are listed (punchlist). Arrange joint inspection once rectification works are all done accepted.
During the construction, we require contractors to submit partial / preliminary As built drawings together with the Progress Billings so final shop drawings can be easily checked on accuracy.
As part of the project handover, all operations and maintenance manuals are consolidated and submitted to Owner for reference of the Building Operations and Maintenance Group.
All copies of the warranty agreement / certificate provided by the Contractors and Suppliers are consolidated and submitted to Owner at the end of the Project Construction.

Assistant Quality Control Supervisor

Industry:

Construction / Building / Engineering

Employment Period:

September 2019 to March 2020 (6 Months)

Duties and Responsibilities:

Assist Quality Control Supervisor / Assistant Supervisor in evaluating of constructed infrastructure prior to turnover to client.
Review Plans and documents made by the contractors prior to inspection.
Checks and monitors compliance and conformity of construction to design and specifications.
Conducts site inspection to validate the installed system prior to turnover
Attend the weekly site coordination meeting.
Make technical reports
Review Turnover documents to Units, Common Areas, Hallway and Amenities to Owner / Client.
Ensures the quality records, acceptance certificate, completion certificates and documentation for specific systems and Buildings / areas are prepared and collated in accordance with project requirements.
Coordinate with the construction group for the completion of turnover of as built turnover documentation.
Plan and Direct all activities concerned with the project coordination activities.
Assist QC Head (Head Office) in evaluating the constructed infrastructures prior to turnover.

Site Manager

Industry:

Construction / Building / Engineering

Employment Period:

August 2020 to March 2021 (7 Months)

Duties and Responsibilities:

Supervising and overseeing the direction of the project (or a package), ensuring that the client’s specifications and requirements are met, reviewing progress and liaising with quantity surveyors to monitor costs
Liaising with the client, other construction professionals and, sometimes, members of the public
Coordinating and supervising construction workers
Selecting tools and materials
Making safety inspections and ensuring construction and site safety
Checking and preparing site reports, designs and drawings
Maintaining quality control procedures
Finding ways to prevent problems and to solve any that crop up
Assessing and minimizing risk
Writing reports and keeping on top of paperwork
Helping to negotiating contracts and securing permits and licenses.

Project Engineer / Safety Officer

Industry:

Construction / Building / Engineering

Employment Period:

March 2021 to March 2020 (12 Months)

Duties and Responsibilities:

Preparing, scheduling, coordinating, and monitoring of assigned engineering projects.
Formulating project parameters and assigning responsibilities to the most capable employees and monitoring the project team
Interacting with clients, interpreting their needs and requirements, and representing them in the field.
Performing quality control tasks on budgets, schedules, plans, and personnel performance and reporting on the project’s status.
Cooperating and communicating with the project manager and other project participants and collaborating with senior engineers to create more efficient project methods and to maintain the projects profitability.
Reviewing the engineering tasks and initiating the necessary corrective actions.
Developing specifications for the project’s needed equipment
Creating frameworks to measure the project’s metrics and data collection
Establishing field test methods and methods for monitoring quality of those tests
Ensuring the projects compliance with the applicable codes, practices, policies, performance standards, and specifications.

QA / QC Head

Industry:

Construction / Building / Engineering

Employment Period:

March 2022 to February 2024 (22 Months)

Duties and Responsibilities:

Responsible for ensuring that the quality of the works being delivered by the project team is in compliance with the project quality plan, procedures, and instructions.
Implement the QA/QC management system at the site
Coordinate with quality inspections with all the site sub-contractors and vendors coordinate all non-destructive testing on site
Coordinate with the customers representative on all quality matters
Coordinate all receipt inspections
Distribute relevant QA/QC documentation to site subcontractors
Verify that the quality-related site activities are in accordance with the applicable codes and standards
Participate in the site internal and external site audits
Coordinate all the quality site inspections through the site QC inspectors
• Ensure all quality control documentation is compiled and completed for as-built hand over through the QC turnover engineer
• Control all non-conformance reports and undertake remedial action
• Compete site quality control instructions and action remedial responses
• Review the customer’s specification and undertake relevant training to the site QC inspector
• Monitor the implementation of the approved site QC Plan
• Complete and coordinate the approval of the site QC technical submittals to the customer
• Coordinate with the site construction manager on all quality issues Coordinate and chair the QA/QC site weekly meetings with the project’s subcontractors QC personnel
• Elaborating inspection and test programs
• Ensure the safety is adhered to at the site
• Assure all technical documents relative to site quality control are the current status

QA/QC Supervisor

Industry:

Construction / Building / Engineering

Employment Period:

February 2024 to December 2024 (9 Months)

Duties and Responsibilities:

Responsible for QA/QC documents of the complete project, including certificates, calibration, test results, inspection requests, non-compliance reports and site instruction/observations, permanent materials delivered, and other important QA/QC documents.
Develop and determine all standards to perform inspections and tests on all procedures, oversee all testing methods, and maintain high-quality standards for all processes.
Review the quality of all materials at the site, ensure compliance with all project specifications and quality, and collaborate with the department for all material procurement and quality materials.
Supervise the effective implementation of all test and inspection schedules, ensure adherence to all procedures, and coordinate with various teams to perform quality audits on processes.
Assist employees in ensuring knowledge of all quality standards, ensure compliance with all quality manuals and procedures, and collaborate with contractors and suppliers to maintain the quality of all systems.
Monitor an efficient system, record all project activities, and analyze all processes to ensure all work meets quality requirements.
Manage all work methods, maintain knowledge of quality assurance standards, monitor continuous application for all quality assurance processes, and recommend corrective actions for all operations.
Develop a method statement for the activity, including risk assessment, job safety environmental analysis, and Inspection
Test Plan and Checklist based on project specifications.
Liaise with the Technical Engineer for submission of material submittals to the Consultant
Coordinate with the Consultant’s representative and Site In-charge for Inspection.

Education History

Field of Study:

Engineering (Civil)

Major:

Civil Engineering

Graduation Date:

October 3, 2011

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

PlanSwift, AutoCAD, Quantity Surveying, Material Cost Estimation, Microsoft Excel,

INTERMEDIATE ★★

PrimaveraGoogle SketchUp

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Shared Room
Speed Test Result: https://www.speedtest.net/result/15046458111
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: Customed (11th Gen Intel i7-11700 @ 2.50 GHz)
Processor: 11th Gen Intel i7-11700 @ 2.50 GHz
Operating System: Windows 11

All-inclusive Rate: USD $10.63/hr

Ronald

Candidate ID: 486426

Marketing SEO Writers SEO Specialists SEM Specialists

ADVANCED

Content Editing, Content Writing, SEO Writing, SEO...

INTERMEDIATE

SEO, Keyword Research...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.31 per hour or $USD 807.20 per month

Full Time: $USD 10.63 per hour or $USD 1842.55 per month

Remote Staff Recruiter Comments

Arbi is a Mechanical Engineering graduate and has been working for 5 years now, with 4 years of writing experience. He worked with clients in the real estate, digital marketing and publishing industries. He was an SEO/SEM/Content Writer for an AU and US-based client and performed the following:
- Keyword research
- Proofreading
- SEO content writing
- Copywriting
- Email marketing
Presently, he helps an e-commerce client with its website management for they recently migrated from WordPress to Ghost CMS. He works for around 15 to 20 hours each week for the task on a flexible schedule.
He is also knowledgeable in inbound marketing, content marketing, buying personas, content creation, lead generation, and sales funneling.
He wrote articles about arts, automotive, culture, food, and current events for the B2B and B2C markets.
He has done several blog articles, product descriptions, and product review
His content ranges between 1500-3000 words per article.
He has also worked as SEO analyst where he checked content performance and generating reports for SEO contents
He has used SnapSeed and Affinity for photomanipulation for images that needs to upload in blog post
He has also been exposed to doing keyword research, on-page, and off-page optimization
He used AHREFS, SEMrush, Google Search Console and Analytics, Surfer SEO, Screaming Frog, Jasper AI, WordPress, Ghost, Wix, Jira, Basecamp, Square Space, Click Up, Asana, Trello, Slack, MS Teams, and Google Workspace
He can start immediately and is amenable to working in any time zone.

Predictive Index Behavioral Profile - Collaborator

Strongest Behaviors

Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
Methodical, steady, and even-paced; loses productivity when interrupted.
Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.

Behavioral Summary

Ronald Arvhie is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

Informal and a little offhand in style; fairly casual about the exact standards or policies of the company’s book or the precise accuracy of the details of their own work, preferring to delegate details rather freely, with loose follow-up. Has the kind of patience required to focus steadily on a consistent process over long periods of time and work which should primarily involve contact and communication with people rather than precise handling of details. While this individual is low-key in developing contacts with people, they’re cheerfully persistent in doing so.

Employment History

SEO Writer

Industry:

Grooming / Beauty / Fitness

Employment Period:

January 2022 to February 2022 (1 Months)

Duties and Responsibilities:

Created buyer's persona
Written landing pages, sales funnel, white papers, and social media copie

SEO Writer

Industry:

Employment Period:

April 2022 to July 2022 (3 Months)

Duties and Responsibilities:

Written meta and product descriptions and landing pages

SEO Content Write

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

April 2021 to October 2021 (6 Months)

Duties and Responsibilities:

Written landing pages, service pages, product pages and blogs.
Utilized the use of JasperAi and Surfer SEO for on-page optimization

SEO Ghostwriter

Industry:

Printing / Publishing

Employment Period:

February 2022 to February 2023 (12 Months)

Duties and Responsibilities:

Spearheaded the community-based content. A content ideation through social hearing
Collaborated with the content strategist in developing a workflow for needed contents
Stayed up-to-date with the latest news, tools, applications and best practices for SEO writing

SEO/SEM and Content Writer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2020 to January 2021 (12 Months)

Duties and Responsibilities:

Oversaw the overall content ideation from brainstorming to publishing including revisions and editing
Conducted keyword planning, keyword research, competitive analysis, and content audit.
Successful in reaching out to website administrators for link building and collaboration
Fact-checking and gathering of information to create fact-based articles

SEO/SEM and Content Writer

Industry:

Employment Period:

July 2022 to March 2023 (8 Months)

Duties and Responsibilities:

Written search engine optimized content using SEO best practices. Which includes but not limited to blog writing and backlinking.
Optimizing copies on client's website (page titles, Meta descriptions, h1s, alts, anchor text, etc.)
Extensive keyword research.
Rank analysis and content marketing strategy analysis.
Provided recommendations and execute strategies for keyword opportunities, content structuring, and other facets of organic search.
Measure and track site ranking factors, keywords, internal and external links, and site conten

Freelance Website Manager

Industry:

Retail / Merchandise

Employment Period:

November 2023 to December 2023 (1 Months)

Duties and Responsibilities:

Website management - Ghost CMS

Education History

Field of Study:

Engineering (Mechanical)

Major:

Mechanical Engineering

Graduation Date:

May 1, 2018

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Content Editing, Content Writing, SEO Writing, SEO, Technical Writing,

INTERMEDIATE ★★

SEOKeyword Research

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/14389209738
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Macbook Pro (M2)
Processor: M2
Operating System: MacOS X

All-inclusive Rate: USD $6.99/hr

John

Candidate ID: 486318

Accounting & Bookkeeping Purchasing Specialists Invoice Processing Specialists Data Entry Specialists

ADVANCED

Microsoft Excel, Microsoft Outlook...

INTERMEDIATE

Gmail, CRM, Microsoft Office...

Employment Preferences

Availability:

Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 6.99 per hour or $USD 1210.75 per month

Remote Staff Recruiter Comments

Kirby has a bachelor's degree in Financial Management.
He has been working for almost 7 years in the Construction, Accounting and Finance, Retail and Business process Outsourcing industries where he supported the following tasks:
- Purchasing Officer
- Cash Clerk
- Phone Support
- Retail Store Supervisor
- Accounts Payable Analyst
- Basic Accounting and Bookkeeping
- Invoice Processing
- Inventory Management
- Data entry
- Administrative tasks
He has a background creating the following accounting reports:
- Statement of accounts
- Cash disbursement
- Bank reconciliation
- Scheduling of expenses
- Journal Entries
- Handling vouchers
He became a General VA for a rental business in US, he handled shopify account of the business. He also do research for suppliers.
He is proficient using MS outlook, excel, spreadsheet, MS office, Gmail, CRMs, adobe and Inventory Management tool.
He has an experience working for a US client.
He has a good communication skill.
He considers himself as dedicated and passionate person.
He can start asap, amendable working any shift, open for any full-time or part-time role.

Behavioral Summary
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. John Kirby will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work. Patient, stable, and consistent; does things generally systematically and is not inclined to change these systems. Dependable, relatively consistent and works best in familiar environments, with familiar people. Predictive Index Profile - Guardian

Strongest Behaviors Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.” Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken. Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Employment History

Cash Accounting Clerk

Industry:

Government / Defence

Employment Period:

March 2016 to March 2021 (60 Months)

Duties and Responsibilities:

Handles the company's petty cash funds and is in charge of paying company expenses (utility
expenses, miscellaneous expenses, supplies, etc.)
Responsible for the inventory of office supplies.
Responsible for purchasing of office supplies.
Responsible for answering inquiries/calls from members.
Responsible for monitoring members and government shares.
Responsible for consolidating the monthly members & government shares of members.
Process loan applications & retirement benefits of members.
Prepares monthly payroll of employees.
Prepares & processes disbursement vouchers for loans, salary, retirement funds, and bank
checks.
Process customer payments in form of cash & checks.
Assist the accountant with month-end accruals and other duties as assigned.
Assist the manager in preparation of presentation for meetings with the board of trustees.
Prepares journal entries.
Responsible for the preparation of the balance sheet.
Responsible for the preparation of expenses schedule.
Communicate with local banks for remittances/checks/statement of the account.
Responsible for bank reconciliations (remittances & checks)
Knowledge base in Accounts Payable or bookkeeping

Accounts Payable Analyst

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2022 to June 2023 (12 Months)

Duties and Responsibilities:

For processing invoices and vouchers procedures prepares invoice batches for scanning into the archive by printing, sorting, and stamping; add GL coding and submit for approval.
Accurately matches appropriate invoices to purchase orders.
Works with vendors, Department Managers, AP Team Lead, and other AP staff to resolve vendor information discrepancies in a timely manner; reconciles vendor statements to outstanding payment reports.
Assists AP Supervisor/Team Lead with month-end accruals and other duties as assigned.
Assists Procurement Team to resolve purchase order and invoice exceptions.
Resolves and processes Electronic Invoices Processing errors.
Researches and resolves invoice exceptions efficiently and effectively.
Processes new vendor addition and change forms with proper documentation as outlined in the procedure book from the corporate AP department. Keeps current with all document revisions as required by corporate AP.
Highlights incorrect document/invoice numbers, dates, amounts, and vendor mismatches for immediate correction. Takes a proactive role in working with a team on vendor holds and resolving errors.
Inputs documents, vouchers, invoices, and check requests, ensuring the accuracy of vendor names and coding; adheres to due dates per corporate guidelines.
Develop and maintain a filing system for records and documents to ensure easily available information.
Handles ad hoc analysis and special projects as requested by management.

Retail Store Supervisor

Industry:

Electrical & Electronics

Employment Period:

April 2021 to May 2022 (13 Months)

Duties and Responsibilities:

Tracking company stock levels, invoices, and delivery information.
Manage retail staff, among which includes people working on the floor, and the cashiers.
Performing inventory inspections.
Conducting product research of potential suppliers. Sourcing, canvassing and comparing bids of suppliers.
Negotiating terms and prices with suppliers. Placing bulk orders with suppliers and vendors.
Reviewing product quality.
Preparing cost analysis reports on purchases.
Tracking orders and delivery progress.
Coordinating with warehouse staff for proper storage.
Reporting any damaged or faulty purchases.
Maintaining records of all orders and payments.
Coordinating with suppliers, delivery team, and warehouse staff.
Maintaining working relationships with vendors and suppliers.

Purchasing Officer

Industry:

Construction / Building / Engineering

Employment Period:

September 2015 to March 2016 (6 Months)

Duties and Responsibilities:

Research potential vendors.
Compare and evaluate offers from suppliers.
Negotiate contract terms of agreement and pricing.
Track orders and ensure timely delivery.
Review quality of purchased products.
Enter order details (e.g., vendors, quantities, prices) into internal databases.
Maintain updated records of purchased products, delivery information, and invoices.
Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.
Prepare reports on purchases, including cost analyses.
Monitor stock levels and place orders as needed.
Coordinate with warehouse staff to ensure proper storage.
Attend trade shows and exhibitions to stay up-to-date with industry trends.

Lead Generation

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

September 2020 to January 2021 (4 Months)

Duties and Responsibilities:

Prospect leads through relevant channels.
Qualify leads by levels of interest.
Coordinate lead gen campaigns with marketing and sales.
Research prospective customers to identify lead channels.
Create and curate content for inbound lead channels.
Initiate cold calls, emails, and other outbound communications.
Manage leads in the sales pipeline.

Sales Lead Generation - Part-time

Industry:

Others

Employment Period:

April 2023 to September 2023 (5 Months)

Duties and Responsibilities:

Research potential leads in apollo application.
Generate 120 leads per day from apollo application.
Upload the downloaded leads to Neverbounce application for email verifications.
Save the validated leads email address to google drive for tracking purposes.
Use instantly application to create email campaigns/ loom video campaigns to be sent out tovalidated leads.
Upload the validated leads to instantly app together with Calendly link of the client for theleads to have a link to book a schedule.
Create a loom video for the lead's website and upload the video link file in instantlyapplication together with the email template provided.
Track all the email address that has been sent out through the campaign and monitor thereplies from each email that has been sent.
Generate a weekly report and submit it to the CEO directly.
Research potential leads in seamless application.
Monitoring of clients that booked a call and inform the CEO.

Accounts Payable Analyst

Industry:

Property / Real Estate

Employment Period:

June 2023 to May 2024 (11 Months)

Duties and Responsibilities:

Work at graveyard shifts Communicate with property managers and regional managers. Communicate with the vendor. Check the Work Order/Purchase Order vs the invoice issued by the vendor. Handles residential properties and accurately matches appropriate invoices to purchase orders. Highlights incorrect document/invoice numbers, dates, amounts, and vendor mismatches for immediate correction. Takes a proactive role in working with a team on vendor holds and resolving errors. Generate reports and submit them to the property manager & and vice president. Communicate with team leader and members to update invoices and other issues that arise.

Purchasing Assistant

Industry:

Manufacturing / Production

Employment Period:

July 2024 to June 2025 (10 Months)

Duties and Responsibilities:

Build and maintain strong relationships with vendors and suppliers. Negotiate terms, pricing, and contracts to ensure favorable terms for the organization.
Prepare and process purchase orders accurately and in a timely manner. Review and verify purchase requisitions, ensuring they align with company needs and budget constraints. Acknowledge receipt of purchase orders and communicate order status to relevant teams.
Coordinate and track shipments to ensure on-time delivery. Work closely with logistics providers to optimize shipping routes and costs.
Monitor and manage inventory levels to prevent shortages and overstock situations.
invoices from vendors with purchase orders and goods received.
Maintain accurate records of all financial transactions related to purchasing.
Emailing & Calling corresponding with suppliers and vendors
Following up orders / purchases
Updating CRM System
General Administrative duties

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Financial Management

Graduation Date:

January 2, 2015

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Microsoft ExcelMicrosoft Outlook

INTERMEDIATE ★★

GmailCRMMicrosoft Office

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: Download: 94.39 MBPS; Upload 94.68 MBPS
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Lenovo (Intel(R) Core (TM) i7-6700UHQ CPU @ 2.60 GHz)
Processor: Intel(R) Core (TM) i7-6700UHQ CPU @ 2.60 GHz
Operating System: Windows 10

All-inclusive Rate: USD $10.33/hr

Joyce

Candidate ID: 485433

Design & Multimedia Video Editors Web Designers Graphic Designers

ADVANCED

Graphic Design, Social Media Marketing, Vector illustration, Vector Graphics...

INTERMEDIATE

Web Design, Video Editing, Photo Editing...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 10.83 per hour or $USD 938.83 per month

Full Time: $USD 10.33 per hour or $USD 1789.90 per month

Remote Staff Recruiter Comments

Joyce has more than 10 years of experience as Graphic Designer working for Advertising, BPO, eCommerce,Logistics, and IT companies
She has well rounded experience on doing various tasks which include
- Editing and lay outing digital and print materials
- Designing marketing assets like brochures, flyers, landing pages, email designs and posters
- Creating infographics, dashboards and presentation decks
- Doing illustrations and designing logos
- Executing product design and packaging design
- Doing web site design from mock ups, wire framing and prototyping
- Producing simple video cuts
She also been an Account Manager wherein she provides project timelines and updates with clients regarding the progression of the projects
On the side, she has been a real estate agent catering clients who wanted to purchase housing and properties. With her experience also she has been involved on creating graphics for marketing campaigns
She has experience using tools/applications like
- Adobe Photoshop
- Adobe Illustrator
- Adobe InDesign
- Adobe Light Room
- Adobe Premiere Pro
- Adobe Acrobat
- Microsoft Power Presentation
She has managed various e-commerce niches, taking on responsibilities such as:
- Generating listing images
- Editing videos
- Uploading product images and videos
- Designing posters for social media posts
- Creating packaging designs for new products
Regarding social media management, her experience includes:
- Responding to inquiries
- Producing video reels
- Designing promotional posters
- Photographing products for content
- Planning and scheduling content, as well as myday.
- Boosting posts to increase views
- Facilitating orders for the physical store.
She can start within a week.

Predictive Index Behavioral Profile- Altruist

Strongest Behaviors

Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.

Behavioral Summary

Joyce is unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
She is pleasant and extraverted person, Joyce Anne is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Joyce Anne gets along easily with a wide variety of people.

Employment History

Graphic and Web Designer

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2020 to December 2022 (29 Months)

Duties and Responsibilities:

Supporting the project team in customized asset creation
Execute user interaction visual design through wireframes, mock-ups, prototyping and testing
Scoping and creation of design elements as required by the business and or product owners
Wireframing and design mockups as well as being involved in white-boarding creative sessions in developing the user journey.
Execute user interaction visual design in order to drive audience engagement and conversion.
End Results: Emails, Landing Pages, Banners, Website, Collaterals
Conceiving, specifying, designing, programming, documenting, testing, and bug

Graphics and Web Designer

Industry:

Retail / Merchandise

Employment Period:

January 2019 to January 2020 (12 Months)

Duties and Responsibilities:

Create products from product development to packaging to branding and promotional images, to ensure accurate brand/product representation across E-commerce platforms.
Review product listing to manage all digital content listed as scheduled.
Process product images by retouching all images and uploading in amazon seller central, and archiving all images

Graphic Designer

Industry:

Consulting (IT / Science / Engineering & Technical)

Employment Period:

May 2008 to May 2009 (12 Months)

Duties and Responsibilities:

Presenting campaign ideas and costings to clients
Briefing the creative team who will produce the adverts.
Checking and reporting on the progress of the production.
Accounts Management
Coordinating with project-required suppliers from start to end

Account Executive

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

April 2011 to January 2014 (33 Months)

Duties and Responsibilities:

Presenting campaign ideas and costings to clients.
Briefing the creative team who will produce the adverts.
Checking and reporting on the progress of the production.
Accounts Management
Coordinating with project-required suppliers from start to end.

Graphic Designer / Event planner/ Events stylist

Industry:

Others

Employment Period:

January 2014 to January 2016 (24 Months)

Duties and Responsibilities:

Handled event management and event planning
Design necessary materials e.g. brochures, posters, and booth design if needed

Sales and Marketing Supervisor

Industry:

Transportation / Logistics

Employment Period:

October 2016 to January 2019 (27 Months)

Duties and Responsibilities:

Monitoring of individual sales’ monthly itinerary and monthly reports. Managing daily work in the creative department
Oversees print production, graphic arts, and desktop publishing
Develop concepts for advertising or promotional campaigns
Executes the company’s brand thru events and partnerships

Graphic Designer/Admin Assistant

Industry:

Non-Profit Organisation / Social Services / NGO

Employment Period:

June 2007 to May 2008 (11 Months)

Duties and Responsibilities:

Conceptualize and develop layout formats for all printing requirements such as posters, banners, calendars, and invitations for all the departments of the Municipality.
Performs general clerical duties like photocopying, faxing, mail distribution

Multimedia Designer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2022 to November 2023 (15 Months)

Duties and Responsibilities:

Designing and producing attractive multimedia content according to website specifications.
Creating digital images, video animation, and textual animations.

Brand Designer

Industry:

Arts / Design / Fashion

Employment Period:

February 2024 to March 2024 (0 Months)

Duties and Responsibilities:

Logo Redesign
- Lead the redesign of the company logo, ensuring it reflects the essence and values of the brand.
- Present multiple design concepts and iterate based on feedback to achieve the desired final logo.
Style Guide Creation:
- Develop a comprehensive style guide that includes visual elements such as colors, fonts, and imagery.
- Ensure the style guide aligns with the company's identity and can be consistently applied across various platforms.
Website Update:
- Update the company website with the new brand elements.
- Ensure a seamless transition and consistent visual representation across the online platform.
Short Video Creation:
- Edit 10-15 second videos for social media outlets, incorporating the new brand elements.
- Create visually compelling and engaging videos that resonate with the target audience.
Collaboration with Managing Director:
- Work closely with the Managing Director to understand and incorporate their vision into the rebranding process.
- Regularly communicate progress, discuss design concepts, and incorporate feedback.
Incorporation of Style Briefs:
- Interpret and translate style briefs from the Managing Director into visually appealing and cohesive design concepts.
Template Design:
- Develop templates for business cards, brochures, and other printed paraphernalia.
- Ensure that the templates adhere to the established brand guidelines and can be easily customized for various purposes

Education History

Field of Study:

Journalism

Major:

AB Mass Communication

Graduation Date:

March 31, 2009

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Graphic Design, Social Media Marketing, Vector illustration, Vector Graphics,

INTERMEDIATE ★★

Web DesignVideo EditingPhoto Editing

Work at Home Capabilities:

Internet Bandwidth: Greater than 100mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/15878464204
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Asus Top Gaming F1S (11th Gen Intel(R) Core(TM) i5-11400H @ 2.70GHz 2.69 GHz)
Processor: 11th Gen Intel(R) Core(TM) i5-11400H @ 2.70GHz 2.69 GHz
Operating System: Windows 11

All-inclusive Rate: USD $7.80/hr

Jean

Candidate ID: 485320

Design & Multimedia Video Editors Photo Editors Graphic Designers

ADVANCED

Graphic Design, Video Editing, Photo Editing, Photography...

INTERMEDIATE

Logo Design, Adobe InDesign, WordPress, MailChimp...

Employment Preferences

Availability:

Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Pacific Standard Time US Central Standard Time UK London

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.80 per hour or $USD 1351.15 per month

Remote Staff Recruiter Comments

Jean has almost 8 years of work experience in the Security, Retail, and Real-estate industries
She has experience supporting both international (US) and local clients
She also has experience managing a team of visual merchandisers (16 members)
She is adept at doing the following tasks:

Graphic Designing
Creating marketing collaterals (logos, flyers, print ads, billboards, posters, outdoor ads, tent cards, tarpaulin, etc.)
Motion Graphics (GIF creation)
Photography
Photo Editing
Video Editing
Creating a layout for Social media and website

She gets her design inspiration from Pinterest and Behance
Her tech stack includes:

Adobe Photoshop
Adobe Illustrator
Adobe Premiere
Adobe InDesign
Canva
Apollo.io
Snov.io
Microsoft Office (Excel, Powerpoint & Word)
Google Drive

She is available to start immediately and is amenable to working the day shift for any full-time position.

Predictive Index Behavioral Profile- Operator

Strongest Behaviors

Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”

Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, Jean will work within those standards to ensure repeated successes and high-quality results. Jean has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If she is responsible for establishing the process, she will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, she’ll expect that the process be followed consistently.

Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Jean will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.

Employment History

GRAPHIC ARTIST

Industry:

Computer / Information Technology (Software)

Employment Period:

April 2015 to January 2016 (9 Months)

Duties and Responsibilities:

Worked closely with the marketing team to produce concepts for clients.
Create layouts in Website and Social Media Platforms
Create and update OEM materials for CCTV units

GRAPHIC ARTIST

Industry:

Retail / Merchandise

Employment Period:

February 2016 to June 2016 (4 Months)

Duties and Responsibilities:

Create layouts and produce Outdoor Ads (00H)
Create layouts in Website and Social Media Platforms
Help organized events such as ''Araw" Awarding Abenson/ Electroworld

JUNIOR GRAPHIC ARTIST

Industry:

Property / Real Estate

Employment Period:

July 2016 to July 2018 (24 Months)

Duties and Responsibilities:

Tasked to photograph important events such as Open House and Groundbreaking ceremony
Create layouts in Website and Social Media Platforms
Help organized events such as groundbreaking
Create layouts and produce Outdoor Ads (00H)

JUNIOR - SENIOR GRAPHIC ARTIST

Industry:

Computer / Information Technology (Software)

Employment Period:

August 2018 to August 2022 (48 Months)

Duties and Responsibilities:

Tasked to make graphics for online/ offline layouts such as flyers, tent cards, tarpaulin, etc
Monitoring merchandisers and brand's materials deployment
Creation and monitoring of Social Media Posts for our brands
Organization of files

Education History

Field of Study:

Advertising/Media

Major:

Fine Arts Major in Advertising

Graduation Date:

April 30, 2015

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Graphic Design, Video Editing, Photo Editing, Photography, Adobe Photoshop, Adobe Premiere Pro, Adobe Illustrator, Microsoft Office, Google Drive, Apollo, Canva,

INTERMEDIATE ★★

Logo DesignAdobe InDesignWordPressMailChimp

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: 159.22 (download), 162.39 (upload)
Internet Type: Broadband
Hardware Type: Laptop
Brand Name: MSI (i7-10750H CPU)
Processor: i7-10750H CPU
Operating System: Windows 11

All-inclusive Rate: USD $8.81/hr

Flordeliz

Candidate ID: 485234

Design & Multimedia Digital Marketers

ADVANCED

Social Media Management, Customer Service...

INTERMEDIATE

Digital Marketing, Graphic Design, Website Management, Administrative Support...

Employment Preferences

Availability:

Part Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.81 per hour or $USD 763.32 per month

Remote Staff Recruiter Comments

She holds a Bachelor of Science degree in Civil Engineering.
Belle has nearly 6 years of work experience, with 2 years in the BPO industry as a customer service representative. She later transitioned to a remote role as a Digital Marketing Virtual Assistant. Currently, she works part-time as a Social Media Manager for an Australian brand, handling various tasks such as managing social media accounts, customer service, and graphic design.
She is also knowledgeable in email and marketing campaigns, video editing, Calendar management, transcribing, data entry, chat support, and appointment setting.
She is proficient in using Notion, Click Up, Asana, Trello, Mail Chimp, WordPress, Canva, Social Media Platforms, Xero, Microsoft 365, and Google Applications.
She can start ASAP.

Predictive Index Behavioral Profile- Operator

Strongest Behaviors

Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Flordeliz Belle has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

Employment History

Social Media Manager (Part time)

Industry:

Arts / Design / Fashion

Employment Period:

February 2023 to July 2024 (17 Months)

Duties and Responsibilities:

Customer Service
Graphic Design
Social Media Management
Basis bookkeeping and reconciliation using Xero

Digital Marketing Virtual Assistant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2021 to October 2023 (24 Months)

Duties and Responsibilities:

Graphic design
Building & Updating Website
Email Campaigns & Marketing
Video editing & hosting
Content Calendar Management
Social Media management
Admin Task
Online Portal
Building Transcribing audio to text
Landing Page
Data Entry
Customer Service

Virtual Assistant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2021 to November 2021 (2 Months)

Duties and Responsibilities:

Recruitment and Appointment Setting
Contacting prospects

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2019 to September 2021 (26 Months)

Duties and Responsibilities:

Chat Support
Email Management and Support
Assisting new agents

Financial Advisor

Industry:

Banking / Financial Services

Employment Period:

April 2018 to May 2019 (13 Months)

Duties and Responsibilities:

Researching the marketplace and providing clients with information on new and existing products and services
Designing financial strategies
Social Media Marketing

Education History

Field of Study:

Engineering (Civil)

Major:

Civil Engineering

Graduation Date:

March 16, 2015

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Food & Beverage Services Management

Major:

Culinary Arts

Graduation Date:

March 28, 2017

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Social Media ManagementCustomer Service

INTERMEDIATE ★★

Digital MarketingGraphic DesignWebsite ManagementAdministrative Support

Work at Home Capabilities:

Internet Bandwidth: Greater than 100mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/15546741501
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: HP (Ryzen 5)
Processor: Ryzen 5
Operating System: Windows 11

All-inclusive Rate: USD $10.83/hr

Vigor

Candidate ID: 485208

Design & Multimedia Video Editors Illustrators Photo Editors

ADVANCED

3D Animation, 2D Animation, Video Editing...

INTERMEDIATE

Graphic Design...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 10.83 per hour or $USD 938.83 per month

Full Time: $USD 10.83 per hour or $USD 1877.65 per month

Remote Staff Recruiter Comments

Vigor has a bachelor's degree in digital media arts.

He has been working for more than 12 years now.

He has good communication skills, very professional.

He has handled different roles which includes being employed as a Graphics Designer, 3D Modeler/Visualizer, Layout Artist and as Video Editor.

Industries he worked on include Advertising, Wellness and Fitness, Manufacturing, Real Estate, E-Learning, and Staffing and Recruiting.

With more than a decade of experience in creating 3D models, and interior design, 2D/3D animation, video production, and editing, print, and digital media.

He is adept in the using the following tools/software:

Photoshop
Illustrator
In Design
After Effects
Audition
Lightroom
Premiere Pro
3DS Max
3D Maya
Blender
Sketchup
Camtasia
Zbrush

He is skilled and highly experienced in:

2D/3D Animation
3D Modelling/Rendering
Cinematography
Digital Painting
Digital Marketing
Motion Graphics
Photo Manipulation
Photography
Rigging
Social Media Graphics
Social Media Videos
Video Editing

He is available to work part-time or full-time and can start immediately.

Predictive Index Behavioral Profile - Specialist

Strongest Behaviors

Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Driven to achieve operational efficiencies thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.

Behavioral Summary

Vigor is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Vigor, who takes responsibilities very seriously.

Employment History

3D Visualizer

Industry:

Architectural Services / Interior Designing

Employment Period:

June 2021 to February 2022 (8 Months)

Duties and Responsibilities:

Detailed design of the furniture and other stuff s in the interior.
Modeling Interior and Exterior design
Produces Photo realistic render of the interior.
Adding lightning to the scene
Adding texture and UV map on the object

3d modeler/Graphic Designer/Layout Artist

Industry:

Architectural Services / Interior Designing

Employment Period:

March 2011 to March 2016 (60 Months)

Duties and Responsibilities:

Creating high quality 3D models in interior design.
Defined detailed environments with the use of 3ds Max toolset.
Textured assets for rendering.
Creative in bringing ideas and inspiring the team.

Team Lead / Video Editor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2017 to March 2021 (49 Months)

Duties and Responsibilities:

A Video localization team that specialize in Multi Video Subtitling, On Screen text and Dubbing.
3D lip-syncing with the localized language.
2D and 3D creative animation.
E-learning development.

Video Editor

Industry:

Property / Real Estate

Employment Period:

September 2022 to February 2023 (5 Months)

Duties and Responsibilities:

Producing High Quality of Real Estate Videos to Social Media Accounts.

Freelance Video Editor

Industry:

Human Resources Management / Consulting

Employment Period:

June 2022 to August 2022 (2 Months)

Duties and Responsibilities:

Video editing

Supervisor Video editor

Industry:

Grooming / Beauty / Fitness

Employment Period:

February 2022 to May 2022 (3 Months)

Duties and Responsibilities:

Producing high quality videos of the product for commercials and websites.
Produces layout and Ads in the website
Produce quality design of the Sauna accessories

Video editor

Industry:

Property / Real Estate

Employment Period:

March 2023 to December 2023 (9 Months)

Duties and Responsibilities:

Producing real estate video in social media platforms.

Video and Photo Editor

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

March 2024 to January 1970 (650 Months)

Duties and Responsibilities:

Creating a storyline depending on the client's goal and vision for social media
Creates video and photo content to showcase the company's branding
Create various types of shorts and reels, depending on the client's needs and what the client sends us. Some common types of reels include demo reels, showreels, highlight reels, and promotional reels
Can embed or provide subtitles or closed captioning for the shorts/reels if needed
Track progress on the projects using Notion
Can also do spell checks
Can work independently and should have the initiative to produce an effective output
Will be doing short-form videos, or Instagram reels, Long firm, YouTube videos, and sometimes photo editing

Education History

Field of Study:

Art/Design/Creative Multimedia

Major:

Bachelor of Arts Major in Digital Media Arts

Graduation Date:

March 2, 2015

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

3D Animation, 2D Animation, Video Editing,

INTERMEDIATE ★★

Graphic Design

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: N/A
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Asus (AMD Ryzen 5 3550H)
Processor: AMD Ryzen 5 3550H
Operating System: Windows 10

All-inclusive Rate: USD $8.81/hr

Modesto

Candidate ID: 484687

Customer Support Phone Support Agents Email Support Agents Chat Support Agents

ADVANCED

Microsoft Dynamics...

INTERMEDIATE

Administrative Support...

Employment Preferences

Availability:

Part Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London US Eastern Standard Time US Central Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.80 per hour or $USD 675.57 per month

Remote Staff Recruiter Comments

Macky has been working for almost 9 years in the BPO, Educational Institution, Travel Agency and Virtual Assistance Industries where he supported the following tasks:
- Virtual Assistant
- B2B and B2C Marketing
- Phone Support
- Customer Service
- Billing Representative
- Sales Representative
- Recruitment Specialist
- Account Manager
- Email and Chat Support
- Calendar Management
- Date Entry
- Administrative Tasks
He has an experience handling Telecommunications, Toll Company, E-commerce and healthcare accounts in the BPO Industry.
When he was working in the BPO Company, He was promoted as mentor who is responsible training the new hires.
He is proficient using Hubspot, Shopify, slack, skype, zoom, g-suite, MS office and Canva.
He can start asap, amendable working any shifts and open to any part-time role only.

Predictive Index Profile - Altruist

Strongest Behaviors

Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.

Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
Teaches and shares; often working collaboratively with others to help in any capacity.

Behavioral Summary

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Modesto Macky is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Modesto Macky gets along easily with a wide variety of people.

Their drive is directed at working with and for others. They derive particular satis

Employment History

English as Second Language Teacher

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2014 to August 2014 (6 Months)

Duties and Responsibilities:

Tutored Chinese students the English language.
Helped improve students' grammar, pronunciation, and vocabulary.

Customer Service / Mentor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2015 to June 2016 (16 Months)

Duties and Responsibilities:

Accounts specialist of Aussies telecommunication services.
Attended customer's billing dispute and provided necessary resolution.
Explained Billing inquiries.
Processed customers' request on changing account information.

Customer Service Rep

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2016 to March 2017 (7 Months)

Duties and Responsibilities:

Attended customer's billing dispute and provided necessary resolution.
Explained Billing inquiries.
Processed customers' request on changing account information.

Account Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2018 to September 2019 (11 Months)

Duties and Responsibilities:

Managed corporate accounts by providing them prospective clients through business directories and client referrals.
Answering and making calls, creating and responding to emails and helped customers find what they want by creating solutions and ensure a smooth sales process.

freelance Email/Chat support, handling

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2020 to January 1970 (600 Months)

Duties and Responsibilities:

customers' concerns from the status of their orders, placing and changing orders, product inquiries to cancellation of orders.
Due to my previous experience I was assigned to conduct interviews as well with applicants that are hoping to be part of the company.

Senior Recruiter, Level III

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

December 2020 to February 2021 (2 Months)

Duties and Responsibilities:

As a Senior Recruiter, I am directly responsible for the delivery of offshore-based recruitment services to our client in the US (Healthcare organizations mostly).
I am covering different tasks in the areas of active and passive sourcing, pre-assessment, candidate and employer scheduling as well as ongoing candidate engagement just to name a few.

Business Virtual Assistant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2021 to January 1970 (613 Months)

Duties and Responsibilities:

As a VA for a travel company in Hawaii I am responsible for taking in calls and making reservations for excursions that we have.
I attend to customers and interact with them via phone, email or chat. I am directly responsible in responding to inquiries about our products and services.
Some of my responsibilities also include, but are not limited to, gather and update customer's info and handle admin tasks (check employees timesheet and send pay slips to employees).

Education History

Field of Study:

Major:

Graduation Date:

January 1, 2009

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Microsoft Dynamics

INTERMEDIATE ★★

Administrative Support

Work at Home Capabilities:

Internet Bandwidth: Greater than 100mbps
Working Environment: Private Room
Speed Test Result: N/A
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: ACER Aspire 3 (11th Gen Intel(R) Core(TM) i5-1155G7 @ 2.50GHz 2.50GHz)
Processor: 11th Gen Intel(R) Core(TM) i5-1155G7 @ 2.50GHz 2.50GHz
Operating System: Windows 11

All-inclusive Rate: USD $16.91/hr

Ledricz

Candidate ID: 484643

Software Development Python Developers

ADVANCED

Python, Odoo, HTML, CSS...

INTERMEDIATE

Google Apps, Google Tag Manager, Google Merchant...

Employment Preferences

Availability:

Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Eastern Standard Time UK London

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 16.91 per hour or $USD 2930.65 per month

Remote Staff Recruiter Comments

Bon has 4 yrs. of experience in the Education, and IT consulting industries
He has experience supporting clients from the US
He has handled roles that include working as Junior Web Developer, IT Support Associate, and Junior High school teacher
He is adept at doing the following tasks:

Redesigning websites
Customizing Odoo/Open ERP modules
Creating new modules from scratch
Setting up Odoo multi-website from scratch
Creating and customizing the Odoo website
Upgrading modules to make it compatible with the new version
Import/Export data from one database to other databases

His tech stack includes:

Odoo 8, 9, 10, 11, 15 & 16 (Basic)
Odoo 12, 13, 14 (Expert)
Web Servers: Nginx
Javascript
Jquery
HTML
Python
Bootstrap
Google Cloud
Management Versioning (GitHub & GitLab)
Linux
Windows
Windows server
pgAdmin

He is available to start ASAP

Predictive Index Behavioral Profile- Promoter

Strongest Behaviors

Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.

Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
Flexible approach to “the book” often bends the rules and does things their own way. An innovative, "outside the box" thinker who is undaunted by failure.

Behavioral Summary

Bon is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active, and responsive in social situations.

The complete extravert; informal and uninhibited in his behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to Bon to be liked and accepted, and he expresses himself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.

Employment History

Junior High School Teacher

Industry:

Education

Employment Period:

June 2017 to March 2018 (9 Months)

Duties and Responsibilities:

Teaching Highschool Physics and Geography to 1st year and 2nd year students (K-12)

Junior Web Developer

Industry:

Education

Employment Period:

April 2019 to June 2021 (26 Months)

Duties and Responsibilities:

Development and/or maintenance of eCommerce websites using Odoo.

IT Support Associate

Industry:

Consulting (Business & Management)

Employment Period:

July 2021 to January 2023 (18 Months)

Duties and Responsibilities:

Development and/or maintenance of eCommerce websites using Odoo.

Education History

Field of Study:

Physics

Major:

Physics

Graduation Date:

March 1, 2017

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Python, Odoo, HTML, CSS, Bootstrap, JavaScript, jQuery, SEO, Git, Remote Access,

INTERMEDIATE ★★

Google AppsGoogle Tag ManagerGoogle Merchant

Work at Home Capabilities:

Internet Bandwidth: Greater than 100mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/14322221449
Internet Type: Cable
Hardware Type: Laptop
Brand Name: AsusTEK Computer Inc. (Intel i5 9th generation)
Processor: Intel i5 9th generation
Operating System: Windows 11

All-inclusive Rate: USD $8.30/hr

Marvin

Candidate ID: 484429

Engineering Quantity Surveyors Estimators

ADVANCED

PlanSwift, BlueBream, Microsoft Office, Material Cost Estimation...

INTERMEDIATE

Procurement, Cost Engineering, Structural Design...

Employment Preferences

Availability:

Full Time Part Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.30 per hour or $USD 719.45 per month

Full Time: $USD 8.30 per hour or $USD 1438.90 per month

Remote Staff Recruiter Comments

Marvin has been working for more than 8 years as an Estimator/Quantity Surveyor
He has experience working closely with US and Australian clients which are both from the Construction industry
He is proficient in doing the following tasks:

Prepares Bill of quantities
Compiles Bill of materials
Creating structural drawings mostly rebars and concretes using AutoCAD software
Preparing erection and shop drawings
Conducted estimation of materials like steel (columns and beams), floor/roof trusses, wall & floor panels, siding, roof types, and etc.
Interpreting building plans ( blueprints and drawings)

He also has knowledge of waterproofing columns and slabs
He used the following tools/software:

Planswift (6 yrs.+)
Bluebeam
AutoCAD
Shear 97
ShearCAD
Microsoft Office application (Word and Excel)

He can start immediately
He is amenable to working the dayshift for any full-time role.

Predictive Index Behavioral Profile- Artisan
https://www.predictiveindex.com/reference-profile/artisan/

Strongest Behaviors

Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.

Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.

Behavioral Summary

Marvin is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within his area of expertise. Works at a steady, even pace, leveraging his background for the betterment of the team, company, or customer.

With experience and/or training, Marvin will develop a high level of specialized expertise. Serious and dedicated to the job and the company. His work pace is steady and even-keeled, and he is motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to his decision-making; Marvin plans ahead, double checks, and follows up carefully on decisions and actions.

Employment History

Steel Detailer/CAD Operator

Industry:

Manufacturing / Production

Employment Period:

November 2006 to December 2009 (37 Months)

Duties and Responsibilities:

Duties and Responsibilities:
• Prepares two primary types of drawings: Erection drawings and Shop drawings
• Generate the drawings that the fabricator will use to cut and weld all the necessary members.
• Generates the layout instructions to facilitate the installation and erection of the steel framework.
• Compilation of Bills of Materials, Field and Shop Bolt Lists, and other documentation as required.
• Drafting erection and fabrication drawings of stairs, handrails, and other miscellaneous and ornamental metal items or structural steel.

Quantity Surveyor/Estimator

Industry:

Construction / Building / Engineering

Employment Period:

December 2009 to December 2015 (72 Months)

Duties and Responsibilities:

Duties and Responsibilities:
• Preparation of Bill of Quantity with complete unit price.
• Preparing cost comparison and evaluate the unit rate of the sub-contractors quotation.
• Coordinate with approved vendors for the supply and sub-contract quotation.
• Evaluate tender clarification in order to incorporate in tender price.
• Reviewing tender and contract documents.

Rebar Detailer

Industry:

Construction / Building / Engineering

Employment Period:

May 2016 to July 2017 (14 Months)

Duties and Responsibilities:

Duties and Responsibilities:
• Create structural drawings or project plans using AutoCAD or another computer-aided design program to describe the specifications for rebar or other steel construction materials in a project.
• Explores design data shown on the design drawings and project specifications to detail or record all the reinforcing steel members required for a specific section of the structure.
• Placing drawings for concrete reinforcing steel & Shop drawings for structural members.
• Reviewing all jobs weekly to ensure contracts are on schedule.

Steel Estimator

Industry:

Manufacturing / Production

Employment Period:

November 2017 to April 2022 (53 Months)

Duties and Responsibilities:

Duties and Responsibilities:
• Prepare estimates on new projects and estimate prices on change orders.
• Read and interpret job bid instructions and detailed specifications for preparations of estimates.
• Prepares work to be estimated by gathering proposals, blueprints, specifications, and related documents.
• Computes costs by analyzing labor, material, and time requirements.

Freelance Estimator/ Exterior Finish

Industry:

Construction / Building / Engineering

Employment Period:

July 2022 to November 2023 (16 Months)

Duties and Responsibilities:

Proficient at analyzing and understanding Architectural, structural drawings as well as specifications and other documentation to prepare time, materials, and labor estimates.
Skilled at developing estimates of raw building materials for Commercial projects to include the following product categories: engineer wood products, floor/roof trusses, wall panels, floor panels, siding and soffit materials, exterior deck materials. Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates.
Prepares work to be estimated by identifying which materials are needed for each type of project, including all roof types, siding, gutters, etc.
Perform other duties and responsibilities as required and assigned

Freelance Estimator/Exterior Finisher

Industry:

Construction / Building / Engineering

Employment Period:

May 2022 to June 2022 (1 Months)

Duties and Responsibilities:

Proficient at analyzing and understanding Architectural, structural drawings as well as specifications and other documentation to prepare time, materials, and labor estimates.
Skilled at developing estimates of raw building materials for Commercial projects to include the following product categories: engineer wood products, floor/roof trusses, wall panels, floor panels, siding and soffit materials, exterior deck materials. Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates.
Prepares work to be estimated by identifying which materials are needed for each type of project, including all roof types, siding, gutters, etc.
Perform other duties and responsibilities as required and assigned.

Education History

Field of Study:

Engineering (Civil)

Major:

Civil Engineering

Graduation Date:

January 1, 2003

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

PlanSwift, BlueBream, Microsoft Office, Material Cost Estimation, Quantity Surveying, AutoCAD, Drafting, Project Management,

INTERMEDIATE ★★

ProcurementCost EngineeringStructural Design

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/14626811459
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Aspire A514-54 (11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz)
Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Operating System: Windows 11

All-inclusive Rate: USD $7.29/hr

Siena

Candidate ID: 483485

Virtual Assistant Executive Assistant

ADVANCED

Customer Service, Retail, Academic Research, Executive Support...

INTERMEDIATE

Email management, Chat Support, Sales...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.29 per hour or $USD 631.70 per month

Full Time: $USD 7.29 per hour or $USD 1263.40 per month

Remote Staff Recruiter Comments

Siena has 8 years of relevant work experience. She has performed various roles in different companies where she supported the following tasks:
- Virtual Assistance
- Lead Generation
- Customer service
- Data entry
- Sales
She has been working as a virtual/executive assistant for 2 years now and did:
- Email management
- Calendar management
- Minutes of the Meeting
- Inbound and Outbound Calls
- Power Point Presentations
- Research
- Records keeping
- Social media management
- Database building
- Travel arrangements
She worked with, Canadian, and American client.
Prior working as Virtual Assistant, she has also worked as Event coordinator where he managed the entirety of some events like weddings, and trade shows
She is proficient in One Drive, air table, zapier, agile, Salesforce, and Microsoft
She is available to start immediately. She is amenable to working the day shift for any part-time or full time position. tools.

Predictive Index Behavioral Profile - Strategist

Strongest Behaviors

Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
Authoritative and direct, driven to accomplish personal goals; pushes through roadblocks assertively. Communication is direct, to the point, and sometimes brusque.

Behavioral Summary
Siena Maris is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.

Employment History

Financial Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2010 to January 2012 (22 Months)

Duties and Responsibilities:

As Financial Specialist my job is to perform cost analyses and evaluate current accounting trends. Also, I recommend, design and monitor short-term and long-term investment strategies.

Back Office Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2012 to January 2014 (22 Months)

Duties and Responsibilities:

I do complete analysis of queries related to specific orders and contracts and these queries are communicated via email or phone. I update customers regularly and provide the progress of their queries followed by complete resolution within the agreed service level. If customers got more complex queries, I ensure proper escalation process to adhere and resolve their concerns.

Sales Associate

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2015 to October 2017 (26 Months)

Duties and Responsibilities:

As Sales Associate I am responsible for all sales activities, from lead generation through close. The skills I acquired from this job are: deliver prepared sales scripts to persuade potential customers to purchase a product or service, respond to question, identify and overcome objections, take the customer through sales process, obtain customer information, follow up on initial contact, complete records of telephonic interaction, order and accounts.

Business Development Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2017 to October 2018 (11 Months)

Duties and Responsibilities:

As business development executive I am tasked with the job of helping business grow. My priority is to assist the company acquire new customers and sell additional products or services to existing ones; my role is crucial for any business with the ambition to expand or the necessity to diversify its clientele. Effective business development managers are in high demand in nearly every job sector there is, including business-to-business, business-to-customer, and even non-profit organizations.

Retention Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2019 to February 2021 (25 Months)

Duties and Responsibilities:

As a Retention Specialist, I implement customer retention strategies to increase loyalty and retain business. I analyze customer feedback, negotiate with customers, implement retention strategies and compile reports.

Executive Virtual Assistant

Industry:

Environment / Health / Safety

Employment Period:

March 2021 to May 2022 (14 Months)

Duties and Responsibilities:

As an Executive Virtual Assistant, I am tasked to perform various administrative tasks, including answering of emails, scheduling meetings, making travel arrangements, responding to emails, manage contact list, prepare customer spreadsheets and keep online records, create presentations and address employees administrative queries.

Virtual Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

July 2021 to January 2022 (6 Months)

Duties and Responsibilities:

Being a Virtual Assistant of Digitally De-cluttered, I help clients de-clutter digital spaces. I organize clients' files on Google Drive and One Drive and I help clients with some administrative tasks.

Virtual Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2021 to August 2021 (0 Months)

Duties and Responsibilities:

Help the client organize her Digital Space. I was also tasked to help her with some administrative jobs.

Executive Virtual Assistant

Industry:

Education

Employment Period:

October 2021 to December 2022 (14 Months)

Duties and Responsibilities:

As an Executive Virtual Assistant, I am tasked to perform various administrative tasks, including answering of emails, scheduling meetings, making travel arrangements, responding to emails, manage contact list, prepare customer spreadsheets and keep online records, conducting research, create presentations and address employees administrative queries.

Education History

Field of Study:

Mass Communications

Major:

Mass Communication

Graduation Date:

March 1, 2010

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Customer Service, Retail, Academic Research, Executive Support, Virtual Assistant Skills,

INTERMEDIATE ★★

Email managementChat SupportSales

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Shared Room
Speed Test Result:
Internet Type: DSL
Hardware Type: Laptop
Brand Name: DirectX (Intel Core i7)
Processor: Intel Core i7
Operating System: Windows 10

All-inclusive Rate: USD $12.86/hr

Paulo

Candidate ID: 483216

Accounting & Bookkeeping Xero Accountants QuickBooks Accountants General Accountants

ADVANCED

Payroll Processing, Bank Reconciliation, Accounting Reconciliation, Team Management...

INTERMEDIATE

BAS Reporting, Tax compliance, QuickBooks...

Employment Preferences

Availability:

Full Time

Preferred Timezone:

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 12.86 per hour or $USD 2228.65 per month

Remote Staff Recruiter Comments

Paulo is a Commerce graduate with a major in Management Accounting. He has more than 10 years of relevant experience and worked with local and international clients. He's been exposed to a number of industries such as IT, recruitment, insurance, construction, and food and beverage. His most recent employment was with an outsourcing company where he dealt with 23 clients based in New Zealand and carried out the following tasks:
- Financial statement preparation
- Bank reconciliation
- Account reconciliation
- Intercompany reconciliation
- GST reconciliation and filing
- Payroll preparation
With this employment, he started as a Management Accountant and got promoted to Team Leader where he handled up to 6 team members, supervising, delegating tasks, and training them.
He is knowledgeable about BAS.
Locally, he did government compliance and taxation.
He holds certificates for Xero Advisor and Xero Payroll.
Paulo is well-versed with Xero, Google Workspace (Spreadsheet, Document, Drive, Meet), PayHero, WorkflowMax, QuickBooks Desktop, Microsoft Office Apps (Excel, Outlook, Word), Peachtree, and Process Manager.
He can start immediately.
He prefers working the day shift but can consider the graveyard shift too, full-time.

Predictive Index Behavioral Profile - Specialist

Strongest Behaviors

Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

Behavioral Summary

Paulo is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Paulo, who takes responsibilities very seriously.

With experience and/or training, Paulo will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Paulo is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

Employment History

Accounting Staff

Industry:

Printing / Publishing

Employment Period:

April 2008 to March 2012 (47 Months)

Duties and Responsibilities:

Bookkeeping and Preparation of Financial Statement
Preparation of Trial Balance, Schedules and Chart of Accounts
Supervises the cost estimator, credit & collection & post calculation
Engage in all Government transactions
Inventory Management
Reconciliations (inter company, inventory, etc.)

Executive Finance

Industry:

Printing / Publishing

Employment Period:

June 2012 to May 2013 (10 Months)

Duties and Responsibilities:

Bookkeeping and Preparation of Financial Statement - P&L and Balance Sheet
Directly Reporting to the Officials at Hongkong
Generating Financial Reports which are needed by Hongkong Officials for Decision Making
Budget, Cash Flow & Bank Reconciliations - Dollar and Peso Account.
Employees Payroll and Fringes
Engage in all Government transactions
Intercompany reconciliation
Fixed Assets & CAPEX

Accountant

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

November 2014 to January 2016 (14 Months)

Duties and Responsibilities:

Bookkeeping and Preparation of Financial Statement
Directly Reporting to the CEO
Generating Financial Reports which are needed for decision making and planning
Budget, Cash Flow & Bank Reconciliations
Accounts Payable
Organizing the System (POS & Accounting)
Setting and implementations of Controls and Standard procedure
Inventory management

Accounting Officer

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

March 2017 to January 2018 (10 Months)

Duties and Responsibilities:

Preparation of Financial Statement for Japanese concept, composes of 3 Companies and has 21 branches and 3 commissaries.
Setting and implementations of Controls and Standard procedure
Generating Financial Reports which are needed for decision making and planning
Bank Reconciliations
Supervising and training Accounting team and checking the accuracy and timeliness of their works
Costing and Cost analysis

Accounting Officer

Industry:

Construction / Building / Engineering

Employment Period:

May 2018 to July 2019 (13 Months)

Duties and Responsibilities:

Bookkeeping and Preparation of Financial Statement
Preparation of Subsidiary Ledgers
Setting and implementations of Controls and Standard procedure
Generating Financial Reports which are needed for decision making and planning
Bank Reconciliations
Supervising and training Accounting team and checking the accuracy and timeliness of their works
Costing and Cost analysis
Assets and Inventory Management

Finance Officer

Industry:

Computer / Information Technology (Software)

Employment Period:

July 2019 to July 2021 (23 Months)

Duties and Responsibilities:

Bookkeeping and Preparation of Financial Statement
Preparation of Subsidiary Ledgers
Setting and implementations of Controls and Standard procedure
Generating Financial Reports which are needed for decision making and planning
Bank Reconciliations
Supervising Accounting Staff and delegating tasks
Handles all Government Transactions (SEC, BIR, SSS, PHIC, HDMF )

Team Leader/Management Accountant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2021 to July 2023 (21 Months)

Duties and Responsibilities:

Bookkeeping and Preparation of Financial Statement
Preparation of Subsidiary Ledgers
Generating Financial Reports which are needed for decision making and planning
Maintaining the completeness and accuracy of data in Xero
Bank Reconciliations and Account Reconciliations
Supervising Accounting Staff and delegating tasks
Checking the work of the Accounting team
GST reconciliation and Filing
Setting and implementations of Controls and Standard procedure
Setting up processes and process notes
Payroll preparation

Senior Accountant

Industry:

Employment Period:

July 2023 to November 2024 (16 Months)

Duties and Responsibilities:

* Bookkeeping and Preparation of Management Reports * Preparation of Subsidiary Ledgers * Generating Financial Reports which are needed for decision making and planning * Maintaining the completeness and accuracy of data in Xero * Bank Reconciliations and Account Reconciliations * GST reconciliation and Filing * Costing and Cost Analysis

Freelance Accountant

Industry:

Accounting / Audit / Tax

Employment Period:

October 2024 to June 2025 (7 Months)

Duties and Responsibilities:

Bookkeeping and Preparation of Management Reports
Preparation of Subsidiary Ledgers
Generating Financial Reports which are needed for decision making and planning
Maintaining the completeness and accuracy of data in Xero
Bank Reconciliations and Account Reconciliations
GST reconciliation and Filing
Costing and Cost Analysis

Education History

Field of Study:

Major:

Computer Technology

Graduation Date:

March 2, 2012

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Certified Management Accounting

Graduation Date:

January 2, 1998

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Commerce

Major:

Management Accounting

Graduation Date:

January 1, 2003

Located In:

Philippines

License and Certification: :

Certified Management Accountant
Certified Xero Advisor
Certified Payroll Xero Advisor

Skills

ADVANCED ★★★

Payroll Processing, Bank Reconciliation, Accounting Reconciliation, Team Management, Xero, Microsoft Excel, Google Spreadsheet, Financial Statements, Bookkeeping, Financial Reports, Process Improvement, General Accounting, Accounting, Office 365,

INTERMEDIATE ★★

BAS ReportingTax complianceQuickBooks

Work at Home Capabilities:

Internet Bandwidth: Greater than 100mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/17066006360
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: HP (Intel Core i7)
Processor: Intel Core i7
Operating System: Windows 11

All-inclusive Rate: USD $9.52/hr

Jeli

Candidate ID: 482314

Customer Support Phone Support Agents Email Support Agents Back-Office Administrators

ADVANCED

Google Apps, Slack, Hubspot CRM, Hootsuite...

INTERMEDIATE

Phone Support, Appointment Setting, Email Marketing, Email Support...

Employment Preferences

Availability:

Part Time

Preferred Timezone:

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.42 per hour or $USD 815.97 per month

Remote Staff Recruiter Comments

Lai has more than 10 years of relevant experience.
She worked for 8 years in the BPO providing customer service and shifted to remote work in 2018 as a virtual assistant for real estate clients for 4 years.
She is adept in performing the following:
- Customer support
- Inbound Sales
- Appointment setting
- Email marketing and management
- Social media management and marketing
- Order fulfillment
- Cold calling
- Lead sourcing
- Skip tracing
- Other admin tasks like contract sending
She used applications and tools such as Google Suite, Slack, Hubspot, HootSuite, Zillow, MailChimp, Asana, Trello, ZoomInfo, Trulia, and DocuSign.
She can start ASAP.
She can work anytime for any part-time or full-time position.

Predictive Index Behavioral Profile - Scholar

Strongest Behaviors

Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
Detail-oriented and helpful; works comfortably as part of a team and often checks work.

Behavioral Summary

Jeli Marie is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough and very focused on their responsibilities.

This individual is reserved and will generally express themself in a factual, direct, and succinct manner. A conscientious person, their approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, they’ll produce carefully thought-out work of high quality and precision. Whether doing work themself, or delegating to others, follow up is close to ensure high-quality results.

Employment History

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2009 to July 2011 (26 Months)

Duties and Responsibilities:

Received inbound calls regarding their queries about booking, changing and canceling their hotel, flight and car reservations Answered multiple calls a day Called hotels, airlines and car companies regarding customers concerns Subject Matter Expert
Assisted new employees on the work around and the processes of the account Listened to their calls for quality purposes Took supervisor calls

Publishing Consultant / Sales

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2011 to August 2012 (12 Months)

Duties and Responsibilities:

Did outbound phone calls to aspiring authors and offered publishing packages that best suit their needs in publishing their books Did some follow up calls with the authors Offered marketing for their book Aegis People Support

Implementation Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2015 to July 2016 (12 Months)

Duties and Responsibilities:

Updated rates, availability, promos and photos on website Emailed hotel representatives to ask for updated information of the hotel Did weekly video group meetings with the direct client Trained on how to use a CRM and was tasked to train colleagues Responded to customer and client emails

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2016 to June 2017 (10 Months)

Duties and Responsibilities:

Resolved complaints, problems or questions while demonstrating professionalism and courtesy to customers.
Answered inbound phone calls and addressed customer's inquiries about buying or selling on the website Provided first call resolution to client inquiries on technical issues by using active listening skills and thorough knowledge of company products/services

Logistics Assistant

Industry:

Others

Employment Period:

August 2017 to September 2018 (13 Months)

Duties and Responsibilities:

Created, processed and edited orders
Updated orders tracking and invoice numbers
Created end of day reports Submitted tracking and invoices
Maintained vendor’s portal ,making sure there are no pending orders, no cancellations and changes

General Virtual Assistant

Industry:

Others

Employment Period:

July 2018 to June 2022 (46 Months)

Duties and Responsibilities:

Followed a script-driven call flow and handle questions and objections
Gauged seller motivation
Input data into a CRM (Zillow) form
Send SMS to possible leads
Sourced leads and perform skip tracing
Completed property research and comparative market analysis (comparable)
Created basic spreadsheets using Google Sheets or Excel Managed Leads
Set up accounts for Facebook, Twitter, Instagram, and LinkedIn
Created and posted contents in
Facebook and Instagram
Performed graphic design using Canva
Replied to messages and comments
Created email campaigns
Created lists on where to send email campaigns
Responded to emails
Organized Email

Client Services Representative

Industry:

Others

Employment Period:

February 2023 to December 2023 (9 Months)

Duties and Responsibilities:

Send Construction updates to clients and brokers Request registration updates from developers via email
Send title updates to clients and brokers Update necessary details in the CRM (Registration dates, construction updates, etc) Saved client’s documents in there respective Gdrive.
Mark up & send clients working drawing and other documents via Docusign
Responded to clients queries about build updates and title updates
Created presentations for clients
Requested information from client that the builder needs
Maintained good relationship with the clients by responding to there queries and keeping them up to date in all necessary updates

Real Estate Executive Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

May 2024 to September 2024 (3 Months)

Duties and Responsibilities:

Administrative Tasks:

Email Management
- Manage the agent's inbox and calendar efficiently
Calendar Management

Create and manage tasks for the real estate agent

Data Entry

Maintain the agent's CRM (Customer Relationship Management) system
Enter listings into MLS (Multiple listing services directory)

Prepare seller disclosure packets prior to on market date
Order and scheduling of listing photo/vid shoot

To undergo training for transaction coordinating for seller and buyer sides Participate in weekly meeting recap

Client Communication:

Complete assigned client touch points (emails, mailers, comment on social posts)
Prospect the agent's client database via phone texts, or emails
Create Comparative Market Analysis (CMAs) for past clients for annual financial review
Create and edit email templates via messaging platforms

Coordinate with third-party service providers such as pest and home inspectors

Marketing & Social Media:

Create and curate content for social media
Write blog posts, newsletters, captions (assisted by AI)
Schedule and post content
Improve SEO and online visibility
Create both print and digital content using tools such as Canva
Perform basic editing of photo and video content
Design newsletters, brochures, flyers, postcards, and flipbooks
Manage newsletter recipient lists

Education History

Field of Study:

Engineering (Computer/Telecommunication)

Major:

Electronics and Communication Engineering

Graduation Date:

January 1, 2009

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Google Apps, Slack, Hubspot CRM, Hootsuite, MailChimp, Asana, Trello, DocuSign,

INTERMEDIATE ★★

Phone Support, Appointment Setting, Email Marketing, Email Support, Social Media ManagementCold CallingLead GenerationLogisticsSales

Work at Home Capabilities:

Internet Bandwidth: Greater than 100mbps
Working Environment:
Speed Test Result: https://www.speedtest.net/result/14331549335
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: (Intel Core i5)
Processor: Intel Core i5
Operating System: Windows 10

All-inclusive Rate: USD $8.81/hr

Ailyn

Candidate ID: 481980

Virtual Assistant Personal Assistant Executive Assistant

ADVANCED

Appointment Setting, Lead Mining, Data Entry, Virtual Assistant Skills...

INTERMEDIATE

Email Marketing, Email Handling, Calendar Management...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.81 per hour or $USD 763.32 per month

Full Time: $USD 8.81 per hour or $USD 1526.65 per month

Remote Staff Recruiter Comments

She has 12 years of work experience as a Virtual Assistant in Real the Estate, Non-Profits, and Advertising/Marketing industries.
She has a degree in Bachelor of Science in Secondary Education
She is proficient in performing the following task:
- Calendar Management
- Email Marketing
- Lead Generation
- Appointment Setting
- File Management
- Managing Rental Properties
- Invoicing
- Telemarketing
She has basic knowledge of SEO and processing Accounts Receivable and Payable
She is adept at using the t and applications like:
- Trulia
- Zillow
- Slack
- Microsoft Office 365
- Google App
- Adobe Acrobat
- DocuSign
As an Executive Assistant she has experience in doing the following tasks:
- Overseeing email correspondence
- Arranging significant meetings, whether virtual or face-to-face
- Handling various appointments, both work-related and personal
- Managing social media activities and communication
- Compiling and maintaining digital files
- Collecting information
- Crafting presentations
- Handling reservations and bookings of various types
- Maintaining and refreshing contact databases
- Coordinating and overseeing all scheduling and calendars, among other tasks.
She can start as soon as possible. For any full-time or part-time position

Predictive Index Behavioral Profile - Specialist

Strongest Behaviors

Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary
Ailyn is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

With experience and/or training, Ailyn will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Ailyn is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

Employment History

Transaction Coordinator

Industry:

Others

Employment Period:

February 2021 to November 2022 (21 Months)

Duties and Responsibilities:

Setting up appointments
Closing deals
Verifying information

Affiliate Assistant

Industry:

Others

Employment Period:

August 2019 to December 2020 (15 Months)

Duties and Responsibilities:

Checking affiliate emails & calendar
Coordinate with affiliates for upcoming promotions
Update external JV promo stats
Update receipt stats
Update stats from Incoming Promotions (For the first 3 days after they promote)
Update affiliate Accounts Receivable information on Dashboard
Check Stripe for disputes

Virtual Assistant

Industry:

Non-Profit Organisation / Social Services / NGO

Employment Period:

April 2010 to April 2011 (12 Months)

Duties and Responsibilities:

Calendar management
Email handling
Customer support
Transcription
Lead mining
Google drive

Virtual Assistant/SEO Consultant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

June 2010 to June 2011 (12 Months)

Duties and Responsibilities:

Realeflow upload listings
Social Networking Site Management
Calls to Prospect Sellers / Buyers pre-qualifying

Virtual Assistant/ /SEO Consultant/Transaction

Industry:

Property / Real Estate

Employment Period:

January 2012 to July 2018 (78 Months)

Duties and Responsibilities:

Real Estate Posting
- MLS Listing
- Trulia
- Zillow
- Redfin
- Postlets
- Cartavi – Docusigning (electronic signing)
Setting up Appointment for Showing / Clients
Lead Generation
Can post, renew and repost ads
Managing Rental Properties
Managing Google calendar
Follow-up on Prospect buyers and tenants
Uploading files via dropbox.com
Scheduling Home Inspection and Radon Test
Creating Contracts –Lease Agreements, Listing Agreement, Offers, Commercial Listing etc.

Executive Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

March 2023 to July 2023 (4 Months)

Duties and Responsibilities:

Email management
Scheduling meetings via Zoom or in person
Managing appointments
Social media management and communication
Creating presentations
Managing and updating contact lists
Scheduling and managing all calendars.

Education History

Field of Study:

Education/Teaching/Training

Major:

Secondary Education

Graduation Date:

March 30, 2013

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Appointment Setting, Lead Mining, Data Entry, Virtual Assistant Skills,

INTERMEDIATE ★★

Email MarketingEmail HandlingCalendar Management

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Shared Room
Speed Test Result: https://www.speedtest.net/result/14775091461
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: Customized Desktop (Intelcore i3)
Processor: Intelcore i3
Operating System: Windows 10

All-inclusive Rate: USD $6.78/hr

April

Candidate ID: 481686

Customer Support Telemarketers Technical Support Specialists Phone Support Agents

ADVANCED

Customer Service, Clerical Skills, Digital Marketing, Customer Handling...

INTERMEDIATE

CRM, Slack, Microsoft Office...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Central Standard Time Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.80 per hour or $USD 675.57 per month

Full Time: $USD 6.78 per hour or $USD 1175.65 per month

Remote Staff Recruiter Comments

April has 15 years of experience working in the BPO and Retail industry
She spent her career in the BPO industry as Customer Service Representative, Technical Support, and Healthcare Support Associate for 8 years where she performed the following tasks:

Answering customer billing, order, and invoice inquiries
Troubleshooting devices
Account Activation
Customer retention
Upselling
Handling inbound and outbound calls
Email and chat support
Book appointments with Doctors
Advise clients about insurance plans

She was also a former Overseas Filipino Worker who worked as an Administrative Assistant for almost 7 years where she carry-out tasks like updating files, sending emails, and answer inquiries through phone calls
She is proficient in using the following tools:

Microsoft Office Suite (Word and Excel)
Cisco
Atlas

She can start immediately
She is amenable to working a dayshift schedule for either full-time or part-time roles

Predictive Index Behavioral Profile- Altruist
https://www.predictiveindex.com/reference-profile/altruist/

Strongest Behaviors

Teaches and shares; often working collaboratively with others to help in any capacity.
Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.

Behavioral Summary

A pleasant and extraverted person, April is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Her congenial personality and friendly, interested attitude make her readily approachable. April gets along easily with a wide variety of people.

Her drive is directed at working with and for others. She derives particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, April can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.

Works at a faster-than-average pace; is attentive to details and both quick and accurate in handling them.

Employment History

Level II Customer Care Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2008 to January 2010 (16 Months)

Duties and Responsibilities:

Delivering World Class Customer Service and Building Customer Satisfaction and Loyalty.
Troubleshooting the product and services to best fit their needs and expectations.
Identifying, researching and solving customer’s issues/complaints. Issues such as Billing, Financial and Technical problems.
Answering phone calls to respond to orders, general inquiries, invoice questions.

Administrative Assistant

Industry:

Employment Period:

October 2011 to May 2017 (67 Months)

Duties and Responsibilities:

Answering and receiving phone calls.
Sending faxes and emails in matters related to the office jobs and related works.
Filling documents as per the requirement of the Manager and by updating files and registers related to attendance and work of the staff.
Checking Telegraphic Transfers from clients.

Technical Support / Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2018 to April 2023 (62 Months)

Duties and Responsibilities:

Responsible for answering and resolving advanced product technical-support questions received from customers.
Guidance of the users to support them in becoming more productive
Support in the development of programs to train the customer on how to properly use the products
Evaluation of the systems' problems to recommend enhancements

Healthcare Support Associate (Part-time)

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2021 to March 2023 (26 Months)

Duties and Responsibilities:

Greeting Customer in a friendly, professional manner.
Furnishing members and Health care practitioners with details regarding members benefits.
Provide pre-authorization for medical treatment, and outline information regarding co-payments
Advise current and prospective members about the most suitable plans based on their needs.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Information Management

Graduation Date:

April 30, 2008

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Customer Service, Clerical Skills, Digital Marketing, Customer Handling,

INTERMEDIATE ★★

CRMSlackMicrosoft Office

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/14307715606
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: HP (RYZEN 5)
Processor: RYZEN 5
Operating System: Windows 11

All-inclusive Rate: USD $12.35/hr

Ezrael

Candidate ID: 481525

Design & Multimedia Graphic Designers

ADVANCED

Graphic Design, Adobe Photoshop, Adobe Illustrator, Adobe After Effects...

INTERMEDIATE

Adobe Premiere, Adobe Dreamweaver, Video Editing, Canva...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.82 per hour or $USD 851.07 per month

Full Time: $USD 12.35 per hour or $USD 2140.90 per month

Remote Staff Recruiter Comments

Ezra has been working for more than 10 years mostly within the Architectural, Media, and Advertising industries.
His skills & expertise are in Graphics Design/Multimedia which include:
- Creating marketing collaterals
- E-learning designs
- Architect floor plans
- Stage Events, Booths & Posters designs
- Social Media posts
- Motion Graphics
- Product packaging designs
He is proficient in using the following tools/software:
- Adobe Photoshop, Illustrator, Indesign, Premiere, After Effects
- Jira
- Canva
- VIZRT (Artist, Operations)
- Cinema 4D (similar to CAD tools)
- MS Office
Ezra always makes sure that his tasks and deadlines are being met producing also high-quality work.
He is available to start in a week notice

Predictive Index Behavioral Profile - Operator

Strongest Behaviors:

Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur.

Behavioral Summary:
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Ezrael has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

Employment History

Freelance

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

June 2009 to July 2009 (1 Months)

Duties and Responsibilities:

Advertising Collateral design

Graphic Designer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

April 2011 to June 2011 (2 Months)

Duties and Responsibilities:

Advertising Collateral designs

Graphic Designer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

June 2011 to July 2011 (1 Months)

Duties and Responsibilities:

Advertising Collateral designs

Graphic Designer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2015 to October 2017 (33 Months)

Duties and Responsibilities:

Designs (Stage Event, Booths, Collaterals, Posters, OBB and Logo Play)
Manage co-artist, handle meetings and presentations Driven

Social Media Manager

Industry:

Education

Employment Period:

September 2018 to September 2019 (12 Months)

Duties and Responsibilities:

Manage social media, boosting, answer inquiries, marketing collaterals, create and maintain a website.
Handle CCTVs Camera and their computer network.

Design Partner

Industry:

Architectural Services / Interior Designing

Employment Period:

June 2010 to October 2010 (4 Months)

Duties and Responsibilities:

Architect floor plan design, Collaterals

Senior Graphic Designer

Industry:

Computer / Information Technology (Hardware)

Employment Period:

February 2021 to February 2023 (24 Months)

Duties and Responsibilities:

B2B, Marketing Design, Web Ads, Motion Graphics

SENIOR GRAPHIC DESIGNER

Industry:

Entertainment / Media

Employment Period:

November 2018 to January 2021 (26 Months)

Duties and Responsibilities:

Augmented Reality, Virtual Sets, Motion Graphics, Offline and Online Design templates

MULTIMEDIA DESIGNER | CONSULTANT

Industry:

Exhibitions / Event management / MICE

Employment Period:

January 2018 to October 2018 (9 Months)

Duties and Responsibilities:

Job Role: Designs (Events, Advertising marketing collaterals), Supervise co-artist, create a systems for Creative Department and Installing & configuring computer hardware, software, systems, networks

SENIOR GRAPHIC DESIGNER

Industry:

Entertainment / Media

Employment Period:

November 2011 to November 2017 (72 Months)

Duties and Responsibilities:

Designs (Offline, Online Design, Segment Titles, Logo Play and Broadcast design)
Supervise co-artist

Graphic Designer and Video Editor

Industry:

Automobile / Automotive Ancillary / Vehicle

Employment Period:

August 2023 to March 2024 (7 Months)

Duties and Responsibilities:

Brand guidelines, Social Media Graphics, Social Media Videos, and Editing videos for the automotive dealership.

Education History

Field of Study:

Art/Design/Creative Multimedia

Major:

Multimedia Arts

Graduation Date:

March 10, 2010

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Graphic Design, Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Adobe Captivate, Adobe Encore, Adobe Photoshop Lightroom, Cinema 4D, Figma,

INTERMEDIATE ★★

Adobe PremiereAdobe DreamweaverVideo EditingCanvaAutodesk Maya

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: Download: 230.95 MBPS Upload: 294.81 MBPS
Internet Type: DSL
Hardware Type: Laptop
Brand Name: Asus (Intel Core i7)
Processor: Intel Core i7
Operating System: Windows 10

All-inclusive Rate: USD $8.81/hr

Eloisa

Candidate ID: 481517

Accounting & Bookkeeping QuickBooks Accountants General Accountants

ADVANCED

Accounts Payable Management, Cash Disbursement...

INTERMEDIATE

Customer Support, Bank Reconciliation...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.81 per hour or $USD 763.32 per month

Full Time: $USD 8.81 per hour or $USD 1526.65 per month

Remote Staff Recruiter Comments

Eloisa has more than 10 years of experience specializing in accounts payable.
She worked in the BPO, retail, finance, and security industries.
She is proficient in performing the following:
- Accounts payable management
- Disbursement transactions
- Petty cash replenishment
- Entering and loading supplier's invoices into the system (both international and local)
- Check preparation
- Assisting with bank reconciliation
- Depreciation report updates
- Generation of aging reports
- Customer and vendor support
She used QuickBooks, SAP Business 1, SAP R/3, Passport Software, MS Outlook, and MS Excel.
She can start ASAP.
She is amenable to working in any time zones for part-time or full-time position

Predictive Index Behavioral Profile - Guardian

Strongest Behaviors

Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan

Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Eloisa Mae will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

Employment History

Sr. Accounts Payable Accountant

Industry:

Security / Law Enforcement

Employment Period:

September 2016 to June 2022 (68 Months)

Duties and Responsibilities:

Executes and processes day-to-day accounts payable tasks, including high volume data entry
Enters and loads suppliers’ invoices into the accounting system with appropriate description, project codes and VAT breakdown.
Maintains and monitors Accounts Payable Report to ensure payments are made on a timely basis.
Prepares disbursement vouchers with corresponding supporting documents.
Processes petty cash replenishment, cash advances, liquidation, and expense reimbursement and addresses issues with supporting documents directly with concerned employees.
Ensures that all received supporting official receipts/sales invoices from suppliers/employees are completely filled out with correct company details and other information as mandated by BIR.
Prepares check for approved disbursement vouchers.
Coordinates with suppliers regarding check releasing schedule.
Prepares BIR Form 2307, if applicable.
Collaborates and assist in the month-end closing procedures such as bank reconciliation, depreciation update, inventory tracking and tax filings.
Maintains Cash Flow Projection, payment Schedule and handles remittances of withholding taxes
Assist in addressing queries relating to payment of suppliers’ invoices.
Ensures compliance to Generally Accepted Accounting Principles (GAAP); company policies and procedures; and BIR and LGU tax rules and regulations.
Files and organizes complete documents for all financial transactions relating to disbursements
Assist the Chief Accountant during interim and annual external audit
Perform other A/P duties and responsibilities that may be assigned from time to time.
Resolve complex or critical issues which go beyond AP capabilities
Provide functional and technical in-depth analysis in support of project scope and objectives for AP
Respond to high priority and/or complex internal customers and vendors requests promptly, correctly, and appropriately

Senior Accounting Assistant – Accounts Payable

Industry:

Accounting / Audit / Tax

Employment Period:

April 2014 to April 2016 (24 Months)

Duties and Responsibilities:

Enter and validate invoice data with high degree of accuracy and efficiency into customer ERP system.
Work with customer and supplier inquiries via email and phone calls.
Handle shared mailbox to answer Emails – Non Voice Request from Clients and Vendors, verifications and clarifications to locations and payment request.
Submit vendor master file maintenance requests.
Reconcile transactions and accounts.
Review, balance and interpret computer reports and make corrections.
Assist in preparing operating and management reports.
Monitor working queues to meet all Service Level Agreement.
Apply analytical skills to support process improvement. Responsible to meet department productivity and quality goals.
All other assigned duties

Senior Accounting Assistant / Accounts Payable

Industry:

Banking / Financial Services

Employment Period:

October 2011 to December 2012 (14 Months)

Duties and Responsibilities:

Responsible for 3-way matching, batching and coding in SAP while sustaining internal controls as outlined in the Accounts Payable procedures.
Ensuring that all invoices are matched for payment in a timely manner observing the agreed terms of payment, seeking approval from purchasing dept. of any invoice discrepancies for those invoices where Purchase Orders are issued.
Interact with vendors and internal customers to ensure timely and accurate processing and payment of invoices
Responding to high priority and/or complex internal customers and vendors requests to ensure that requests are handled promptly, correctly, and appropriately.
Ensure coverage and oversee load balancing activities based on volume received at any given day to ensure that turn-around-times are consistently met, and overtime is effectively managed.
Distributes procedural updates and processing guidelines to team members.
Meet the pre-established Key results area for the team.
Complete month-end duties as assigned.
Perform special projects and duties as required.
Assist newly hired employees via one-on-one training

Accounting Assistant / Accounts Payable

Industry:

Human Resources Management / Consulting

Employment Period:

November 2010 to October 2011 (11 Months)

Duties and Responsibilities:

Checks completeness and accuracy of documents to be processed for payments (PCF Replenishment, Utilities, Insurance, and other trade and non-trade suppliers).Verify that transactions comply with financial policies and procedures
Prepare batches of invoices for data entry. Data enter invoices for payment.
Process backup reports after data entry
Reconciliation of intercompany and clearing accounts. Assist in month end closing
Monitors, reconciles, and validates rebates received from trade suppliers.
Maintains Cash Flow Projection, payment Schedule and handles remittances of withholding taxes
Perform other duties and responsibilities from time to time

Accounting Assistant / Accounts Payable

Industry:

Human Resources Management / Consulting

Employment Period:

January 2010 to September 2010 (8 Months)

Duties and Responsibilities:

Ensures daily downloading of Sales Reports, Petty cash Expense Reports and Daily Collections Reports from branches.
Checks completeness and accuracy of documents to be processed for payments (PCF Replenishment, Utilities, Insurance, and other trade and non-trade suppliers).
Coordinates with branches for any exceptions and follow-ups of billings.
Prepares journal voucher.
Endorses the JV to Accounting Supervisors for checking.
Reconciliation of intercompany and clearing accounts.
Monitor, reconciles, and validates rebates received from trade suppliers.
Perform other duties and responsibilities from time to time.
Ensures that all documents are properly filed.

Education History

Field of Study:

Major:

Graduation Date:

January 1, 1970

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

General Ledger and Accounts Payable

Graduation Date:

January 2, 2012

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Effective Business Writing and Email Etiquette

Graduation Date:

February 2, 2015

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Graduation Date:

March 2, 2015

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Management

Graduation Date:

January 2, 2009

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Finance/Accountancy/Banking

Major:

Accounting Management

Graduation Date:

March 1, 2009

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Accounts Payable ManagementCash Disbursement

INTERMEDIATE ★★

Customer SupportBank Reconciliation

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/14246019158
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Dell (Intel Core i5)
Processor: Intel Core i5
Operating System: Windows 11

All-inclusive Rate: USD $7.29/hr

Jayson

Candidate ID: 481406

Customer Support Technical Support Specialists Email Support Agents Chat Support Agents

ADVANCED

Customer Support, Customer Handling, Leadership...

INTERMEDIATE

Fraud Analysis, Technical Support, Email management...

Employment Preferences

Availability:

Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Pacific Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.29 per hour or $USD 1263.40 per month

Remote Staff Recruiter Comments

Jayson has been working for 12 years as Customer Service Representative, Technical Support, Team Lead, and Verification and Fraud Analyst within BPO and Financial Services industry.
He has supported clients from Australia and US
He supported the following tasks:
- Creating Reports
- Data Entry
- Customer Handling
- Technical Support
- Email Management
- Calendar Management
- Order Processing
- Fraud Investigation and analysis
- Admin task
He also has experience with scheduling technicians who provide service for faulty internet cable, alarm systems, and solar panels
He also monitors technician status and provides feedback to customers
He is adept at using tools and applications like:
- Freshdesk
- Zendesk
- AOL (eCommerce platform)
- Microsoft Office (PowerPoint, Excel)
- Google Sheet
- Jira
He can start immediately. He is amenable to working the day shift but can also consider night shift for any full-time position.

Predictive Index Behavioral Profile- Artisan

Strongest Behaviors

Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

Behavioral Summary

Jayson is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Jayson plans ahead, double checks, and follows up carefully on decisions and actions.

Employment History

DATA ENCODER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2007 to July 2010 (41 Months)

Duties and Responsibilities:

Encodes customer details into the system
Entering the Customer’s monthly subscription plan as well as the discounts, taxes and total amount of payment
Entering Invoice numbers, date and amount in to the customer card to reflect into the system
Making sure that all the details in the CRM are correct
Adding notes to the Customer Card if needed so the Customer Support can answer any inquiries from the customer
Updating payment details, adding due dates and updating the subscription of the customers

FRYMAN

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

June 2003 to October 2003 (4 Months)

Duties and Responsibilities:

Cooking and Food Preparation: Operate fryers to cook fried menu items, such as French fries, chicken, and other fried products, according to company standards. Ensure that food is cooked to the proper temperature and meets quality standards.
Food Safety and Hygiene: Follow food safety protocols, including proper handling, storage, and preparation of ingredients. Maintain cleanliness and sanitation of the fryer area, utensils, and equipment.
Inventory Management: Monitor inventory levels of raw materials like oil, breading, and frozen products. Inform supervisors of any shortages or replenishment needs.
Quality Control: Regularly check the appearance, taste, and texture of cooked products to ensure they meet company guidelines. Discard any items that do not meet quality standards.
Time Management: Ensure orders are prepared quickly and efficiently to meet customer demand, especially during peak hours. Coordinate with other kitchen staff to maintain smooth workflow.
Customer Service Support: Assist in packing or serving fried products when needed, ensuring timely delivery to customers.
Equipment Maintenance: Perform routine checks on fryers and other kitchen equipment, reporting any malfunctions to the manager. Replace oil in fryers as per schedule to maintain food quality.
Team Collaboration: Work closely with other team members to ensure overall kitchen operations run smoothly. Support other roles in the kitchen during high-demand periods or when staff is short-handed.

TEAM LEADER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2011 to February 2015 (41 Months)

Duties and Responsibilities:

Creates daily, weekly and monthly report
Handles back-of-house high-level of escalation process
Training newbies in the team
Assisting/helping agents if there are lot of workload in our daily task
Making sure that there’s no pending task left before the end of the shift

TEAM LEADER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2010 to August 2011 (12 Months)

Duties and Responsibilities:

Creates daily, weekly and monthly report
Handles back of-house high-level of escalation process.
Training newbies in the team
Assisting/helping agents if there are lot of workload in our daily task
Making sure that there’s no pending task left before the end of the shift

VOLUNTEER INSTRUCTOR

Industry:

Healthcare / Medical

Employment Period:

October 2004 to February 2007 (28 Months)

Duties and Responsibilities:

Provide basic life support and standard first aid training and seminars for medical practitioners and rescuers nationwide
Response to disaster preparedness and rescue

TECHNICAL SUPPORT REPRESENTATIVE / CASE MANAGER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2016 to May 2019 (38 Months)

Duties and Responsibilities:

Handles complaints, orders, billing issues and activations.
Performs troubleshooting for NBN BROADBAND, ADSL, CABLE AND WIRELESS including email issues
Creates report and handles back of house high level of escalation process.

TEAM LEADER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2019 to November 2020 (17 Months)

Duties and Responsibilities:

Handling Team’s Performance and Monthly Review
Processing orders for back office
Report to the client directly through email, chat and video calls
Process improvement for the client
Performing Fraud Investigation and analysis

VERIFICATION AND FRAUD ANALYST

Industry:

Banking / Financial Services

Employment Period:

March 2021 to December 2022 (21 Months)

Duties and Responsibilities:

Handles new applications for crypto user
Investigates Fraudulent and suspicious activity
Verifying client credentials through legal documents provided
Provides email support to clients that need assistance

Scheduling Consultant

Industry:

Environment / Health / Safety

Employment Period:

August 2023 to September 2024 (12 Months)

Duties and Responsibilities:

The position works alongside other Scheduling Consultants who together are responsible for the completion of the daily bookings through outbound calls to tenants, scheduling appointments for field staff accurately and in a timely manner. The role also requires administrative, ad-hoc and urgent tasks to be completed as requested by the Team Leader.
The main duties and responsibilities of the Scheduling Consultant are:

Making outbound calls to existing clients.
Working within a CRM database to book/schedule jobs based on technician availability/accreditation and appropriate zoning.
Work in a fast-paced capacity to correct real-time issues.
General administration tasks as required.
Ad hoc activities as requested by the Team Leader.

Education History

Field of Study:

Major:

Graduation Date:

January 2, 1994

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Graduation Date:

January 2, 1999

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Education/Teaching/Training

Major:

INDUSTRIAL ARTS

Graduation Date:

January 2, 2006

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Customer SupportCustomer HandlingLeadership

INTERMEDIATE ★★

Fraud AnalysisTechnical SupportEmail management

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: Download: 61.84, Upload: 53.18
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Huawei (AMD Ryzen 5 5600G with Radeon Vega Mobile Gfx )
Processor: AMD Ryzen 5 5600G with Radeon Vega Mobile Gfx
Operating System: Windows 10

All-inclusive Rate: USD $9.31/hr

Edmy

Candidate ID: 481357

Virtual Assistant Phone Support Agents Email Support Agents Data Entry Specialists

ADVANCED

Insurance Consulting, Contact Verification, Customer Handling...

INTERMEDIATE

Insurance Consulting, Customer Relations, Customer Service...

Employment Preferences

Availability:

Full Time

Preferred Timezone:

US Central Standard Time US Mountain Standard Time US Eastern Standard Time US Pacific Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 9.31 per hour or $USD 1614.40 per month

Remote Staff Recruiter Comments

She has been in the BPO industry for 6 years and started working as a Virtual Assistant in 2020 catering to clients in the US within the medical services.
and supported the following tasks:
- Medical Insurance and claims verification
- Invoices and claims
- Inbound and Outbound call
- Customer Handling
- Email Management
- other Admin tasks
She is proficient with the EMR system, Microsoft Office (Excel, Word, and PowerPoint), and Google Apps.
She can start as soon as possible for any full-time position preferably for a graveyard shift but can also consider the day shift.

Predictive Index Behavioral Profile- Adapter

Strongest Behaviors

Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
Task-focused; often notices and is driven to fix technical problems, cutting through any personal/emotional issues. In areas of interest, has aptitude to spot trends in data or figure out how complex systems work.

Behavioral Summary

This is a flexible individual who portrays a similar amount of each drive. At times, this person may express certain motivational needs, and at other times those needs may be different.

Edmy Maiden is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

Employment History

BEHAVIORAL HEALTH CUSTOMER CARE

Industry:

Healthcare / Medical

Employment Period:

January 2017 to January 2020 (36 Months)

Duties and Responsibilities:

Our primary task was to answer provider calls inquiring about patients' benefits, eligibility and claims information.
These are patients that suffer from mental health and substance abuse.
We locate the information needed by the providers for them to service these patients.

INSURANCE VERIFICATION SPECIALIST

Industry:

Healthcare / Medical

Employment Period:

January 2020 to January 2021 (12 Months)

Duties and Responsibilities:

Our primary task was to verify patients'
Our primary task was to answer calls from benefits and eligibility for
Durable Medical people who would want to book a hotel Equipments.
We use portals and also make reservation and make it easier for them to find calls to insurances to verify the said benefits. good hotels if they have nothing in mind yet. We also call patients to get the updated
Each booked reservation is also considered a insurance information if needed. sale for us.

ACCOUNTS RECEIVABLE SPECIALIST

Industry:

Healthcare / Medical

Employment Period:

January 2021 to January 2022 (12 Months)

Duties and Responsibilities:

I have been doing insurance verification, Our primary task was to answer patient calls claims and prior authorization inquiries for a who needed prescription refills.
We refill their DME provider.
We use portals and we also medications after checking thoroughly that call insurances regarding specific they are eligible for one. questions.
I am also trained to use EMR tools.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2014 to January 2017 (36 Months)

Duties and Responsibilities:

Our primary task was to answer calls from people who would want to book a hotel reservation and make it easier for them to find good hotels if they have nothing in mind yet.
Each booked reservation is also considered a sale for us

Education History

Field of Study:

Major:

Graduation Date:

January 2, 2020

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Psychology

Major:

Psychology

Graduation Date:

January 1, 2015

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Insurance ConsultingContact VerificationCustomer Handling

INTERMEDIATE ★★

Insurance ConsultingCustomer RelationsCustomer Service

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Shared Room
Speed Test Result: Download:44.91, Upload:48.21
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Lenovo (Intel Core i5)
Processor: Intel Core i5
Operating System: Windows 10

All-inclusive Rate: USD $9.11/hr

Regine

Candidate ID: 481167

Administrative System Administrators Appointment Setters Email Support Agents

ADVANCED

Administrative Support, Email Support, Call Handling, Cold Calling...

INTERMEDIATE

Invoicing, Payroll Processing...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Eastern Standard Time US Pacific Standard Time UK London

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.11 per hour or $USD 789.65 per month

Full Time: $USD 9.11 per hour or $USD 1579.30 per month

Remote Staff Recruiter Comments

She has been working for 8 years as a General Virtual Assistant for eCommerce, Real Estate, and IT companies mostly from Australia, United States, and Canada
She is a graduate of Computer Engineering
She has been responsible for numerous administrative tasks which includes
- Customer Correspondence
- Email and Phone Support
- Database Management
- eCommerce Management
- Invoicing
- Creating Quotation
- Inventory Management
- Purchasing
- Graphic Designing using Photoshop and Canva
- Product Listing and Product Research
- Appointment Setting and Client Reservations
- Data Entry
When she worked as an eCommerce Virtual Assistant, she mainly source or manage products in the Fashion Wear
She has also experience with HTML
She is a confident user of the following tools/platform
- Salesforce
- HubSpot
- Zendesk
- Active Campaign
- Slack
- QuickBooks
- Canva
- Amazon
- eBay
- Shopify
- Google Workspace
- Inkscape
- MS Application (Excel, Document and Presentation)

Predictive Index Behavioral Profile- Adapter

Strongest Behaviors

Task-focused; often notices and is driven to fix technical problems, cutting through any personal/emotional issues. In areas of interest, has aptitude to spot trends in data or figure out how complex systems work.
Relatively independent in thinking and action; often comfortable taking action without input from others. An analytical and private person.
Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.

Behavioral Summary

This is a flexible individual who portrays a similar amount of each drive. At times, this person may express certain motivational needs, and at other times those needs may be different.
Regine Marie is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

Employment History

Email Support Associate (Lazada Malaysia)

Industry:

Retail / Merchandise

Employment Period:

August 2014 to July 2015 (11 Months)

Duties and Responsibilities:

Provided customer support thru Email and live chats
Responds to queries about the product
Help customers with their complaints Place orders for customers Process returns

System Engineer

Industry:

Consulting (IT / Science / Engineering & Technical)

Employment Period:

August 2015 to October 2015 (2 Months)

Duties and Responsibilities:

Provides technical support to different clients
Installing, configuring, and maintaining devices
Application software
System Management
Assessing systems determining problems and providing solutions

General Virtual Assistant/Freelancer

Industry:

Others

Employment Period:

October 2015 to February 2023 (88 Months)

Duties and Responsibilities:

Specialized in E-Commerce (Amazon, eBay, and Shopify)
Basic tasks of an Executive Assistant Administrative Tasks
Customer Service Support
Provide basic and advanced support to client

General Virtual Assistant

Industry:

Education

Employment Period:

February 2023 to October 2023 (8 Months)

Duties and Responsibilities:

Handle product orders, creating contract for orders, invoicing, software products (mathematics)
Updating or creating training or tutorial videos by screen grabbing and placing instruction content for the robot recording.
Writing scripts for internal and external user support
Create supporting articles and build their knowledge base
Adding contents in their program math questions (using a little HTML / asciimath / markdown understanding
Handle customer service and email support
Answering few incoming calls and phone calls regarding payment updates from clients
CRM (SuiteCRM) Management
Documenting of the processes to be used for future training purposes
Manipulating images in a tool like inkscape,
Writing end-user help for our bespoke software systems
Creating content inside our bespoke software systems

Education History

Field of Study:

Engineering (Computer/Telecommunication)

Major:

Computer Engineering

Graduation Date:

October 1, 2015

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Administrative Support, Email Support, Call Handling, Cold Calling, Client Relations, Client Servicing,

INTERMEDIATE ★★

InvoicingPayroll Processing

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: 95.24 mpbs download; 100.79 mbps upload
Internet Type: DSL
Hardware Type: Laptop
Brand Name: Lenovo (Intel Core i5)
Processor: Intel Core i5
Operating System: Windows 10

All-inclusive Rate: USD $9.82/hr

Joesef

Candidate ID: 481087

Design & Multimedia Illustrators 3D Modellers & CAD Designers Web Designers

ADVANCED

Graphic Design, Graphics, Illustration, Vector illustration...

INTERMEDIATE

Branding, Visual Design, 3D Design, Web Design...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 10.83 per hour or $USD 938.83 per month

Full Time: $USD 9.82 per hour or $USD 1702.15 per month

Remote Staff Recruiter Comments

Joesef is an experienced Graphic Designer with 15 years of professional creative experience, specializing in apparel design, merchandise graphics, brand layouts, and marketing collaterals. Skilled in both corporate and freelance settings, with a strong background designing for Australian apparel companies, sports leagues, and various international clients. Adept at transforming concepts into polished visual outputs while ensuring factory specifications and brand consistency are met. Offers advanced expertise in Adobe Creative Suite, freehand illustration, and 3D visual design. Reliable, fast-paced, detail-oriented, and capable of delivering high-quality designs in deadline-driven environments.

Skills
Core Graphic Design Skills

Apparel & Merchandise Design
T-shirt, Jersey & Sportswear Layout
Brand Marketing Materials
Print-Ready File Preparation
Magazine & Book Cover Layout
Website Static & Parallax Layout Design (Design only)

Tools & Software

Adobe Photoshop
Adobe Illustrator
Adobe InDesign
CorelDRAW (previous experience)
Procreate (Freehand Drawing & Cartoon Illustration)
3D Design Basics (for activations & marketing displays)

Other Professional Skills

Client Communication (AU, US, EU, Middle East)
Freelance Project Management
Production/Factory Specification Compliance
Creative Concepting & Visual Storytelling
Remote Work & Productivity Tools

Summary of Work Experience
Graphic Designer – Various Apparel & Merchandising Clients (Australia & International)

Apparel & Merchandising | Freelance & Corporate | Almost 4 Years Total
Created apparel concepts such as jerseys, shirts, bandanas, and merchandise items for multiple Australia-based clients, including companies catering to the National Basketball League (NBL). Designed custom apparel based on client briefs, recreated artworks, prepared print-ready files, and ensured templates aligned with factory specifications. Delivered high-quality graphics for mugs, shirts, and customized merchandise through Upwork clients from the US, Australia, and Saudi Arabia.

Graphic Designer – Kinetic Innovative Staffing (Philippines) | Present Role

Supports a merchandising company serving apparel-related clients. Responsible for designing marketing materials, apparel concepts, and production-ready artwork for multiple brands. Uses Adobe Creative Suite and Procreate for both digital layouts and freehand illustrations.

Apparel Designer – Aquar BPO / First Ever (Australia)

Created sports apparel designs including jerseys, shirts, and promotional materials for the National Basketball League. Worked in a fast-paced environment requiring strict adherence to deadlines and specifications. Collaborated closely with production teams to ensure artwork accuracy for manufacturing.

Marketing/Publishing Designer – Microsourcing Philippines (Finland-based Client)

Designed magazines, book covers, event materials, and other marketing collaterals for a Finland-based marketing management company. Specialized in Adobe InDesign for complex layout work and delivered print-ready publications and event assets.

Senior Graphic Designer – Happy Head (Philippines)

Worked on 3D visual designs, clothing layouts (bandanas, apparel patterns), and marketing collateral. Created designs for events and brand activations, applying intermediate 3D concepts alongside traditional graphic workflows.

Graphic Designer – Wildfire Incorporated (Philippines)

Produced 3D artwork, brochures, event marketing materials, and digital layouts for various campaigns. Collaborated with internal teams on visual concepts for large-scale activations and brand events.

Graphic Designer – Alexander Designs (PLDT Affiliate)

2010–2012
First professional role involving layout creation for PLDT’s quick application forms, email blasts, and other marketing materials. Utilized Adobe Photoshop, Illustrator, InDesign, and CorelDRAW for print preparation and design formatting for partner printing companies.

He can start as early as 1st week of January 2026 and is amenable to a full-time arrangement.

He has 13 years of working experience as Graphic Designer for fashion, retail, outsourcing, and BPO companies
He has experience working with different creative tasks such as
- Creating layout designs for apparel shirts
- Doing character designs and illustrations
- Designing 3D design for visual store layout
- Creating print and digital materials like brochures, invitations, user manuals, banners, and other marketing materials
- Designing infographics and social media ads
- Developing branding designs
- Designing websites for eCommerce stores in Amazon
He had already worked with clients in the US, Japan, and Dubai
He is a confident user of the following tools
- Adobe Photoshop
- Adobe Illustrator
- Adobe InDesign
- Procreate
- Sketch Up
He can start as soon as possible

Predictive Index Behavioral Profile- Operator

Strongest Behaviors

Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
Methodical, steady, and even-paced; loses productivity when interrupted.

Behavioral Summary

Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Joesef Moses has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

Employment History

Senior Graphic Artist

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2010 to January 2012 (23 Months)

Duties and Responsibilities:

Responsible for creating QAF’s (Quick application forms), Folders, User Manual, Brochures, Email-blasts, and other marketing materials.

Senior Graphic Layout Artist Project Based

Industry:

Retail / Merchandise

Employment Period:

February 2013 to March 2013 (1 Months)

Duties and Responsibilities:

Resposible for creating 3D graphics using Google skethup for mall mall standees and designing the hangtags and other layout designs for their clothing brand.

Senior Graphic Artist / Storyboard Illustrator / Creatives

Industry:

Arts / Design / Fashion

Employment Period:

December 2012 to January 2013 (1 Months)

Duties and Responsibilities:

Responsible for creating 3D graphics using Google SketchUp for mall activation and conceptualize design for other marketing materials.

Web Layout Graphic Designer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2014 to November 2014 (10 Months)

Duties and Responsibilities:

Resposible for layouting the website from our clients all over the world.

Management Event Senior Graphic Designer

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2018 to December 2018 (11 Months)

Duties and Responsibilities:

Responsible for layouting Online Invitaions, Magazine, Folders, Banners and other marketing materials that need by the company for their clients

Senior Graphic / Apparel Designer

Industry:

Apparel

Employment Period:

April 2021 to July 2021 (3 Months)

Duties and Responsibilities:

Responsible for creating and conceptualizing design for the shirts and sell it on Amazon.

FREELANCE

Industry:

Others

Employment Period:

November 2014 to January 2018 (38 Months)

Duties and Responsibilities:

Senior Graphic Designer

Responsible for creating and conceptualizing website layout, logo design, freehand to digital design, apparel designing and also a tattoo artist.

Senior Graphic Apparel Designer

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2022 to October 2022 (5 Months)

Duties and Responsibilities:

Responsible for conceptualizing and finalizing designs for Champion Teamware.

Graphic Designer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

March 2023 to March 2023 (0 Months)

Duties and Responsibilities:

Responsible for conceptualizing and finalizing 3D and layout designs for the clients.

FREELANCE

Industry:

Others

Employment Period:

May 2021 to July 2021 (2 Months)

Duties and Responsibilities:

Commission Works / Senior Graphic / Apparel Designer

Responsible for creating and conceptualizing website layout, logo design, freehand to digital design, apparel designing and also a tattoo artist.

The Signal Group / Graphic Designer

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2023 to August 2025 (25 Months)

Duties and Responsibilities:

Responsible for conceptualizing and finalizing designs based on clients desired merchandise products.

Education History

Field of Study:

Art/Design/Creative Multimedia

Major:

Advertising

Graduation Date:

March 6, 2009

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Graphic Design, Graphics, Illustration, Vector illustration, Sketching, Adobe Photoshop, Adobe Illustrator, Adobe InDesign,

INTERMEDIATE ★★

BrandingVisual Design3D DesignWeb Design

Work at Home Capabilities:

Internet Bandwidth: Greater than 100mbps
Working Environment: Private Room
Speed Test Result: 191.09 mbps download; 136.95 mbps upload
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Mac Book Pro (M3)
Processor: M3
Operating System: MacOS X

All-inclusive Rate: USD $7.29/hr

MIGUEL

Candidate ID: 480998

Administrative Lead Generation Specialists Purchasing Specialists Back-Office Administrators

ADVANCED

Sales, B2B Lead Generation, Digital Marketing...

INTERMEDIATE

Administrative Support...

Employment Preferences

Availability:

Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Pacific Standard Time US Central Standard Time US Eastern Standard Time UK London

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.29 per hour or $USD 1263.40 per month

Remote Staff Recruiter Comments

Miguel has been working for more than 4 years as Customer Service Representative, Back-Office Support and Purchasing Manager.
He graduated with a Degree in Bachelor of Science in Aircraft Electronics Technology.
His expertise includes the following:
- Admin Support
- Lead Generation
- Marketing
- Upselling
- back end support for sales and marketing operations
- Crypto Currency trading
Exposed to the following tools and applications:
- Monday.com
- Slack
- Ring Central
- Citrix
- Asana
He can start immediately. For full-time or part-time position.

Predictive Index Behavioral Profile- Adapter
https://www.predictiveindex.com/reference-profile/adapter/

Strongest Behaviors

Socially-focused, generally empathizes with people, seeing their point of view or understanding their emotions. Positive communication.
Teaches and shares; generally interested in working collaboratively with others to help out.
Patient, stable, and consistent; does things generally systematically and is not inclined to change these systems. Dependable, relatively consistent and works best in familiar environments, with familiar people.

Behavioral Summary

This is a flexible individual who portrays a similar amount of each drive. At times, this person may express certain motivational needs, and at other times those needs may be different.

Miguel is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

Employment History

Purchasing Manager

Industry:

Automobile / Automotive Ancillary / Vehicle

Employment Period:

July 2022 to December 2022 (5 Months)

Duties and Responsibilities:

Took the lead on managing sales and marketing budgets to ensure resources were allocated efficiently, while also supporting both departments with administrative tasks and conducting detailed research on vehicle pricing and purchasing trends across all 50 states.
Proactively identified and followed up on new sales leads, played a key role in formal client negotiations, and introduced automation tools that helped streamline repetitive sales and marketing tasks and improved campaign effectiveness.
Planned and executed integrated sales and marketing campaigns across email, social media, and SEO—leading to stronger audience engagement and higher web traffic. Regularly used platforms like Salesforce, HubSpot, and Google Analytics to analyze customer data and guide strategic decisions

Customer Service/ Sales / Technical Support and Billing

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

December 2018 to June 2020 (18 Months)

Duties and Responsibilities:

Addressed the telecommunications product needs of business owners.
Promoted additional products to meet various business requirements.
Provided Operations Support and Training Assistance.

Business Development Executive

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2023 to January 2025 (24 Months)

Duties and Responsibilities:

Strengthened the sales pipeline by conducting lead sourcing and qualification, actively pursuing opportunities, engaging in formal negotiations, and implementing marketing automation tools to drive efficiency and improve conversion rates.
Adopted a KPI-focused approach to consistently track and evaluate performance; created weekly reports that delivered actionable insights for optimizing ongoing sales and marketing strategies.
Partnered with sales teams to refine lead nurturing tactics—executing email campaigns, managing outbound follow-ups, and building detailed sales demographics using CRM tools like Salesforce and HubSpot, as well as dialers such as Vici Dialer and Cloud 9.

Business Development Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2025 to January 1970 (660 Months)

Duties and Responsibilities:

Researched target markets and generated leads through a mix of cold calling, inbound inquiries, and tailored email outreach, focusing on home service businesses.
Qualified prospects by understanding their pain points and business goals, then set up appointments for the sales team with high-potential clients.
Worked closely with marketing and sales teams to refine outreach strategies, maintained detailed lead data in the CRM, and tracked engagement to improve follow-up efficiency.

Education History

Field of Study:

Airline Operation/Airport Management

Major:

AIRCRAFT ELECTRONICS TECHNOLOGY

Graduation Date:

January 2, 2022

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Sales, B2B Lead Generation, Digital Marketing,

INTERMEDIATE ★★

Administrative Support

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: Download:93.27, Upload: 94.25
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: Customized (Intel Core i3)
Processor: Intel Core i3
Operating System: Windows 11

All-inclusive Rate: USD $7.80/hr

ABIGAIL

Candidate ID: 480807

Design & Multimedia Video Editors Photo Editors Graphic Designers

ADVANCED

Adobe Photoshop, Photo Editing, Social Media Management, Graphic Design...

INTERMEDIATE

Adobe Premiere, Adobe After Effects, Video Editing, Photography...

Employment Preferences

Availability:

Full Time Part Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.80 per hour or $USD 675.57 per month

Full Time: $USD 7.80 per hour or $USD 1351.15 per month

Remote Staff Recruiter Comments

Abigail is a Fine Arts graduate majoring in Advertising with five years of experience in graphic design and visual branding across the Retail/Merchandise, Health & Beauty, and Entertainment industries. She has worked with international clients from Brazil, Mexico, and New Zealand, demonstrating her adaptability to different markets and design preferences. She has experience handling both Graphic Design and Graphic Artist roles, specializing in creating marketing collaterals, branding materials, and digital content.

1. Career Highlights / Relevant Projects

Designed logos, brochures, flyers, packaging artwork, and calling cards, ensuring high-quality marketing materials that align with brand identity.
Developed illustrations and branding concepts, effectively capturing the essence of various businesses.
Managed social media content creation and branding for platforms such as Facebook, Instagram, and Twitter, ensuring engagement and brand consistency.
Performed photo editing and basic video editing, enhancing visual appeal for marketing campaigns.
Utilized photography skills to create original content for promotional use.
Stays updated with current design trends through social media research and industry publications, ensuring modern and relevant designs.

2. Skill Proficiency + Tech / Software Proficiency

Skill Proficiency: Graphic design, branding, illustration, marketing collateral creation, social media content management, photo editing, basic video editing, and photography.
Tech / Software Proficiency: Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Premiere Pro, Adobe After Effects, and Canva.

She can start immediately.

Predictive Index Behavioral Profile: Specialist

Strongest Behaviors:

Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

Behavioral Summary:

Abigail is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Employment History

INTERN GRAPHIC ARTIST

Industry:

Apparel

Employment Period:

June 2016 to June 2016 (0 Months)

Duties and Responsibilities:

BRANDING: I take high quality pictures and edit their footwear products to make them look presentable for their social media or website.

Graphic Artist

Industry:

Retail / Merchandise

Employment Period:

February 2020 to March 2021 (13 Months)

Duties and Responsibilities:

EMPLOYER BRANDING: I design and develop corporate identities for DINGO SMART INNOVATIONS INC. and D2R LIMITED PHILIPPINES, covering office materials, IDs, calling cards and uniforms, marketing collaterals, social media posts, guidelines, memos, brochures, and freebies. I also capture high-quality photos of the company employees, and promotional prizes.
SOCIAL MEDIA CONTENT CREATION AND MANAGEMENT: I manage, create designs and write captions for DINGO SMART INNOVATIONS INC.’s Facebook, Twitter and Instagram pages.
HR SUPPORT: I contact employees to verify their details before printing IDs and notify HR assistants of any corrections.
PROOFREADING: I proofread social media and promotional materials for grammar and spelling, and verify employees' personal info for accuracy in the master list and IDs.

Junior Graphic Artist

Industry:

Healthcare / Medical

Employment Period:

January 2019 to April 2019 (3 Months)

Duties and Responsibilities:

• BRANDING: I create designs for GFOXX's Facebook posts and freebies, take product photos of their health and beauty products, and document their networking seminars in photo and video.

FREELANCE LOGO DESIGNER GRAPHIC ARTIST

Industry:

Retail / Merchandise

Employment Period:

June 2017 to July 2018 (13 Months)

Duties and Responsibilities:

EMPLOYER BRANDING: I create logos and designs for their website, social media, and promotional materials.

Graphic Designer

Industry:

Retail / Merchandise

Employment Period:

February 2022 to August 2022 (6 Months)

Duties and Responsibilities:

BRANDING: I design flyers, brochures, packaging for their Effects products and excel spreadsheets. Edit high quality photos for marketing collaterals.

Graphic Designer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2023 to July 2023 (5 Months)

Duties and Responsibilities:

BRANDING: I design, edit, provide infographics and images to boost client's Off-Page SEO on different websites.

Graphic Designer

Industry:

Retail / Merchandise

Employment Period:

August 2023 to February 2025 (17 Months)

Duties and Responsibilities:

BRANDING: I design web banners, email banners, social media posts, print ads, Google Ads, blog headers, thumbnails, business cards and edit high quality photos to promote collector toys sold at Hobbyco.
VIDEO EDITING: I edit videos of collectors' toys and hobbyist items sold at Hobbyco and promotional videos for their shop.
QUALITY ASSURANCE: Collaborated with teammates to identify errors and suggest improvements for Hobbyco's website on both desktop and mobile platforms.

Education History

Field of Study:

Art/Design/Creative Multimedia

Major:

Advertising

Graduation Date:

June 1, 2018

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Adobe Photoshop, Photo Editing, Social Media Management, Graphic Design, Logo Design, Brochure Design, Flyer Design, Illustration, Branding,

INTERMEDIATE ★★

Adobe PremiereAdobe After EffectsVideo EditingPhotography

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: 21.64 (download), 43.08 (upload)
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Asus TUF Gaming (AMD Ryzen 7)
Processor: AMD Ryzen 7
Operating System: Windows 11

All-inclusive Rate: USD $10.63/hr

Karla

Candidate ID: 480747

Accounting & Bookkeeping Xero Accountants QuickBooks Accountants General Accountants

ADVANCED

Microsoft Excel, Bookkeeping, Accounting...

INTERMEDIATE

Xero Accounting, Google Spreadsheet...

Employment Preferences

Availability:

Full Time Part Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.82 per hour or $USD 851.07 per month

Full Time: $USD 10.63 per hour or $USD 1842.55 per month

Remote Staff Recruiter Comments

Karla has been working for over 20 years. She is a graduate of Accountancy and she worked with local employers in real estate and insurance companies. She also had the opportunity to operate her own auditing service business for 7 years where she catered a local shopping center giant. Working in an outsourcing company, she dealt with end-clients based in Australia as a Payment Solutions - Australian Intermediary and Int'l Broker. She is currently employed in an Au-based bookkeeping services as a Senior Bookkeeper where she performs the following:
- Financial transactions recording
- Bank account reconciliation
- Credit card reconciliation
- BAS preparation
- Payroll
- Collections
Some of the clients or employers Karla worked with are in the real estate, merchandising, educational institution, IT services, consulting, construction, dental clinic, coffee shop, chamber market, and electrical services.
She is adept with MS Office (Excel, Word, Teams, Outlook) Google Sheets, XERO, XBert, Hubdoc, MYOB, FYI Docs, SAP, Evolve, Asana, LastPass, QUW, XPM, and Oracle.
Karla also holds a certification for Xero.
Karla can start after 30 days but she can do an immediate resignation if necessary.
She is amenable to working the day shift to either a part-time or full-time role.

Predictive Index Behavioral Profile - Promoter

Strongest Behaviors

Teaches and shares; often working collaboratively with others to help in any capacity.
Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.

Behavioral Summary

The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.

Relatively unconcerned about details and often inclined to consider them unimportant, this individual expresses themself in general terms, aimed more at gaining the interest or attention of others than in communicating specific, factual information. Their interest in details and specifics which are not crucial to success is, at best, casual. As such, they focus on the “big picture” personal goals, and if appropriate, their colleagues, direct reports, or team. They’re flexible about how they attain these goals, often thinking “out of the box” and collaborating widely to get there.

Employment History

Treasury Staff

Industry:

Manufacturing / Production

Employment Period:

August 1998 to February 1999 (6 Months)

Duties and Responsibilities:

Responsible for the collection such as issuance of Official Receipts and preparation of daily collection reports. Likewise, preparation of daily deposits to the banks.
In charge of preparation of petty cash vouchers as well as the release of petty cash to the employees
Issuance and release of checks.

Service Crew

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

October 1996 to April 1997 (6 Months)

Duties and Responsibilities:

Cashiering
Taking and providing the orders of the customers Technical/Special skills

Audit Contractor

Industry:

Others

Employment Period:

April 1999 to December 2008 (116 Months)

Duties and Responsibilities:

Audit Staff (04/01/1999 - 02/01/2001

Determine the correctness of: (1) merchant's reported sales & (2) SOA charges by AMG Operations
Obtain understanding of the merchant's internal control system as it relates to sales receipting, recording and reporting, and be able to evaluate and give recommendations to improve the system
Determine merchant's level of compliance to lease contract provisions relating to sales reporting recording and others.

Audit Contractor

Provides thorough and quality audit services on the percentage & fixed paying merchants of the Ayala Malls Group (AMG).
To check the AMG merchant's compliance to the lease contract provisions.
Reconciliation of the merchant's statement of account such as rent, other charges, payments and EWT.
Verification of sales reported to AMG by comparing sales reported against system readings and merchant's sales documents.
Preparation of the audit memo and letter summarizing all the audit findings and give the same to the AMG management and to the merchant.

Australian Intermediary AND Intl Broker

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2015 to May 2022 (84 Months)

Duties and Responsibilities:

Review and reconcile payment solutions reports and broker/customer statements
Take ownership of the ledger and ensure that all avenues are explored to collect any outstanding debt
Analyze all credit control related data, identifying problem area and acting on those problems accordingly
GI Cash & Cheque Receipting - Monitor, process and allocate cash receipts within agreed timelines
Work closely with Onshore stakeholders to make sure all payments received are reconciled and receipted before 1st month cut off
Overdue Debtors Process
Clearing Unmatched Credits
PEDE (Installment) reports

DUA Credit Controller European Operation

Industry:

Construction / Building / Engineering

Employment Period:

August 2014 to May 2015 (9 Months)

Duties and Responsibilities:

Declaration Statement Generation
Chasing Master Premium Bordereau
Lineslip Debt Chasing (based on daily rep spreadsheet) - Forward chaser emails to the brokers
Lineslip Deb Queries- Review returned statement from the broker. Update the ledger database based on the broker's comments and resolve any queries.
Agreement of Premium bordereau
W-SETT allocation - review all DUA (facility) W-Sett cash in the cash database and allocate against entries processed in SLIP
L Iris Validation
Cash Allocations and write offs in both SLIP and Genius systems
Cash receipting in SLIP and Genius systems & Intercompany Transfers
Raising SLIP payment and raising payment from PAS.

Treasury Analyst

Industry:

Banking / Financial Services

Employment Period:

August 2009 to August 2014 (60 Months)

Duties and Responsibilities:

Collection such as receiving payments from agents and clients, issuance of OR, preparation of the daily deposits, collection reports & branch bank reconciliation;
Preparation of check payments of claims to the motor shops, operational expenses and commission payments to the agents.
Preparation of withholding tax certificates (BIR 2307) for suppliers/shops.
Processing of business permit of the branch
Handling and monitoring the petty cash and commission funds including replenishments.
Tasked to generate monthly statement of accounts from the system and issues the same to the company's intermediaries. Monitoring and following-ups of Accounts Receivable of agents/intermediaries.
Others: Acting as the HR and Admin officer in the branch

Bookkeeper VA Morelli Bookkeeping Services

Industry:

Consulting (Business & Management)

Employment Period:

June 2022 to December 2022 (6 Months)

Duties and Responsibilities:

Processing & sending Invoices to external clients
Entering bills into Xero
Daily reconciliation of bank accounts & credit cards
Reconciliation of supplier statements
Processing Pay runs for clients | Process overtime pay | Monthly Payroll Reconciliation
Maintaining admin and account emails of clients
Files and maintains record for invoices and other supporting documents
Chasing Debts for clients (including calls)
Inventory Reports

Senior Bookkeeper Virtual

Industry:

Accounting / Audit / Tax

Employment Period:

December 2022 to December 2022 (0 Months)

Duties and Responsibilities:

Recording the financial transactions in Xero & Hubdoc
Reconciliations - bank, clearing accounts, payables and receivables, GST, ICA, PAYG, Assets
BAS - Draft activity statements (BAS/IAS) for review
Payroll - payroll data entry processing and able to reconcile with relevant records; maintain employee records
Superannuation - Process superannuation obligations via ATO and Xero; relevant reconciliations; Prepare and lodge SGC statements
Understanding of the flow of accounting transactions up the financial statements level; maintain the CoA and reporting codes
Setup new client files in Xero, Hubdoc and XPM • Taxable Payments Annual Reports and lodgments
Workcover Calculations
Liaise with accountants & directly with the Firm's clients when required
Reviews the work of the Junior Bookkeepers

Education History

Field of Study:

Finance/Accountancy/Banking

Major:

Accountancy

Graduation Date:

January 1, 1998

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Microsoft Excel, Bookkeeping, Accounting,

INTERMEDIATE ★★

Xero AccountingGoogle Spreadsheet

Work at Home Capabilities:

Internet Bandwidth: Greater than 100mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/14915345518
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: Assembled (Intel Core i5)
Processor: Intel Core i5
Operating System: Windows 10

All-inclusive Rate: USD $10.33/hr

Eddielyn

Candidate ID: 478501

Accounting & Bookkeeping General Accountants

ADVANCED

Accounts Payable Management, Accounts Receivable Management, Accounting, Tax compliance...

INTERMEDIATE

Bookkeeping, QuickBooks, Xero...

Employment Preferences

Availability:

Full Time Part Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 10.83 per hour or $USD 938.83 per month

Full Time: $USD 10.33 per hour or $USD 1789.90 per month

Remote Staff Recruiter Comments

Eds has 4 years of relevant work experience.
A Bachelor's degree holder of Science in Accountancy.
She has performed various accounting roles in different local companies where she supported the following tasks:
- accounts payables and accounts receivable
- financial analysis and reporting
- budgeting and variance analysis
- bookkeeping
- payroll
- bank reconciliation
- tax accounting
  - Preparation of Business Activity Statements (BAS)
  - Preparation of Installment Activity Statements (IAS)
  - Preparation of Year End Tax Returns (Individual, Company,
    Partnership and Trust)
  - Preparation of Taxable Payments Annual report (TPAR)
She is proficient in accounting tools such as Xero, MYOB, QuickBooks with certifications in:
- Xero Advisor Certified
- Xero Payroll Certified
- Quickbooks Online Certification
- Quickbooks Online Advanced Certification
She is available to start immediately. She is amenable to working the day shift for any part-time or fulltime position.

Predictive Index Behavioral Profile - Specialist

Strongest Behaviors

Very careful with rules; is literal and unwavering in interpreting rules, schedules and results. Puts tremendous pressure on themself to move quickly through the day.
Cautious, exacting, and very thorough; often perfectionistic. Works diligently to ensure nothing falls through the cracks, and follows up intensely to ensure results are precisely on-time, accurate, and were achieved using the proper methods.
Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.

Behavioral Summary

Eddielyn is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise. Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Eddielyn , who takes responsibilities very seriously

Employment History

Accounting Assistant

Industry:

Accounting / Audit / Tax

Employment Period:

January 2018 to December 2018 (10 Months)

Duties and Responsibilities:

Preparation of monthly bank reconciliation and bank recon entries
Preparation of check and journal vouchers
Preparation of BIR returns such as expanded withholding tax, value added tax and income tax
Preparation of monthly financial statements and variance analysis schedules
Preparation of Management Financial Reports
Accounting and Payroll Software
SAP
Uploading of journal entries
Vendor and customer SAP T-code uploading
Cost allocation analysis
Revaluation and re-measurement
Review of P&L accounts for Philippine books
Generating financial statements
QuickBooks

Bookkeeper

Industry:

Employment Period:

February 2021 to June 2022 (16 Months)

Duties and Responsibilities:

Handling of Sales and Accounts receivable Monitoring
Handling Purchase Orders/Monitoring
Preparation of BIR returns such as expanded withholding tax, creditable withholding tax, value-added tax, and income tax
Preparation, filing, and reconciliation of 2307 with the invoices and receipts.
Preparation of checks, disbursements, and payment vouchers
Preparation and filing of Accounts Payable
Preparation of Monthly Payroll Register
Preparation and issuance of invoices and receipts
Preparation of Government statutory benefits
Bookkeeping

AU Accountant

Industry:

Accounting / Audit / Tax

Employment Period:

June 2022 to November 2022 (5 Months)

Duties and Responsibilities:

Bookkeeping - Preparation of Business Activity Statements (BAS)
Preparation of Installment Activity Statements (IAS)
Preparation of Year End Tax Returns (Individual, Company, Partnership and Trust)
Preparation of Taxable Payments Annual report (TPAR)
Monthly and Quarterly Management Report
Budget Preparation (Castaway Forecasting) and Cashflow forecasting
Bank Reconciliation
Benchmarking
Super Guarantee Charge Statement

Bookkeeper

Industry:

Accounting / Audit / Tax

Employment Period:

January 2023 to June 2024 (17 Months)

Duties and Responsibilities:

Bookkeeping

Education History

Field of Study:

Finance/Accountancy/Banking

Major:

Tertiary

Graduation Date:

January 1, 2018

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Accounts Payable Management, Accounts Receivable Management, Accounting, Tax compliance, Taxation, Forecasting, Financial Accounting, Time Management, Budgeting, Bank Reconciliation,

INTERMEDIATE ★★

BookkeepingQuickBooksXero

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result:
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: (Intel Core i7)
Processor: Intel Core i7
Operating System: Windows 10

All-inclusive Rate: USD $9.82/hr

Jeffrey

Candidate ID: 477975

Design & Multimedia Video Editors Graphic Designers

ADVANCED

Video Editing, Graphic Design, Blender, Autodesk Maya...

INTERMEDIATE

3D Design, Web Design, Photo Editing, Autodesk Maya...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.82 per hour or $USD 851.07 per month

Full Time: $USD 9.82 per hour or $USD 1702.15 per month

Remote Staff Recruiter Comments

Jeffrey has been working for 9 years as Video Editor for sports, healthcare, events, and entertainment companies.
He has a wide scope of experience doing different video editing projects which includes:
- Explainer videos
- Product AVP
- Social media reels for TikTok, Instagram, and Facebook
- Vlog-type videos
- Seminar videos and highlight videos.
- Event coverage videos
He has supported Australian and US clients.
He had also experience doing motion graphics and digital designs for marketing collaterals.
He has also basic knowledge in 3D modeling and web designing
He had also worked as Photographer and Videographer for one of the well-known studios here in the Philippines.
He is experienced with email marketing.
He is proficient in using tools like:
- Maya
- Blender
- Canva
- Figma
- Adobe Premiere Pro
- Adobe After Effects
- Adobe Audition
- Adobe Illustrator
- Adobe Lightroom
- Adobe Premiere
- Adobe Photoshop
He can start as soon as possible and is open for both full time and part time positions.

Predictive Index Behavioral Profile- Altruist

Strongest Behaviors

Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
Teaches and shares; often working collaboratively with others to help in any capacity.
Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

Behavioral Summary

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
A pleasant and extraverted person, Jeffrey is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns

Employment History

GRAPHIC ARTIST PACKAGING DESIGNER

Industry:

Manufacturing / Production

Employment Period:

October 2013 to March 2014 (5 Months)

Duties and Responsibilities:

Manage projects from conceptualization, research, designing, setting bleeds and guidelines, pagination, proof reading, ripping, and printing.
Maintain digital press, printheads, cleaning, alignment, and calibration

PHOTOGRAPHER VIDEOGRAPHER EDITOR (FREELANCE)

Industry:

Entertainment / Media

Employment Period:

April 2014 to February 2016 (22 Months)

Duties and Responsibilities:

Filming and photographing social events capturing every detail as requested by clients.
Ensuring quality of film and photos.

GRAPHIC ARTIST PREPRESS SPECIALIST

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

March 2016 to May 2017 (13 Months)

Duties and Responsibilities:

Remotely interacts with graphic designer from main branch in the US to follow instructions and specifications using documents they sent.
Review and check the quality before transferring to maintain consistency of design in different template sizes of apparel, color matching using PMS.
Checks quality of file including bleeds, missing fonts, seeming allowance before going to press.

PRODUCT PHOTOGRAPHER

Industry:

Sports

Employment Period:

May 2017 to February 2019 (21 Months)

Duties and Responsibilities:

Execute planning and lighting of each shot for multiple categories across men's, women's and lifestyle apparel and accessories.
Follow category-specific style guide to ensure consistency of image.

MULTIMEDIA DESIGNER

Industry:

Consulting (Business & Management)

Employment Period:

September 2017 to February 2020 (28 Months)

Duties and Responsibilities:

Communicates with managing director, event producer and recruitment supervisor to ensure all project requirements are met.
Manage and edit web page, social media, and YouTube channel contents for digital marketing campaigns.
Shoot and edit photos and videos for interviews, corporate events, and seminars

GRAPHIC DESIGNER

Industry:

Entertainment / Media

Employment Period:

November 2020 to October 2021 (10 Months)

Duties and Responsibilities:

Create, develop, and execute custom apparel and accessories from concept to production.
Works directly with customer in the US to establish concept design using CRM online software.
Use PMS to match artwork colors to available twill and threads on the factory.

MOTION GRAPHIC DESIGNER

Industry:

Healthcare / Medical

Employment Period:

November 2021 to October 2022 (11 Months)

Duties and Responsibilities:

Collaborates with marketing team, web developers and news anchor to produce product promo videos, social media contents and weekly news episodes for our youtube channel.

Video Editor

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

November 2022 to January 2024 (14 Months)

Duties and Responsibilities:

Collaborates with the content creation team to understand video concepts, objectives and creative directions.
Utilize proficiency in video editing software to edit and enhance raw footage into polished videos that maintain brand consistency.
Design eye-catching graphics, titles and animations that enhance the visual appeal and storytelling of our video content.

MOTION GRAPHIC DESIGNER

Industry:

Arts / Design / Fashion

Employment Period:

January 2024 to July 2024 (6 Months)

Duties and Responsibilities:

Worked closely with the client to understand their vision and translate it into compelling visual media.
Created tutorial videos, introduction logos, product AVPs, and promotional materials.
Developed visually engaging motion graphics to enhance brand storytelling and audience engagement.

Graphic Design & Marketing

Industry:

Arts / Design / Fashion

Employment Period:

November 2024 to July 2025 (7 Months)

Duties and Responsibilities:

Produce engaging video content and animations for marketing campaigns, product demonstrations, and social media platforms.
Utilize tools like Adobe Premiere, Canva and Camtasia to create and edit videos that captivate the target audience.
Design and create visually appealing graphics for social media, blogs, and other digital marketing materials that resonate with the software industry audience and effectively convey the company's messaging.
Develop and execute social media strategies aimed at increasing the company’s online presence and market share.
Monitor social media trends, tools, and applications to ensure the company remains at the forefront of digital marketing.
Write and edit blog posts, social media updates, and other marketing content to engage and inform the target audience.
Collaborate with the marketing team and cross-functional teams to brainstorm, execute, and align creative ideas and campaigns with overall business objectives.
Manage multiple marketing projects simultaneously, ensuring timely delivery of high-quality content and meeting project deadlines.
Track and analyze the performance of social media campaigns, providing insights and recommendations for improvement.

Education History

Field of Study:

Marketing

Major:

MARKETING MANAGEMENT

Graduation Date:

July 26, 2024

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Art/Design/Creative Multimedia

Major:

DIGITAL ARTS AND DESIGN

Graduation Date:

April 9, 2014

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Video Editing, Graphic Design, Blender, Autodesk Maya, Figma, Adobe Photoshop, Adobe Photoshop Lightroom, Adobe Premiere Pro, Adobe After Effects, Adobe Illustrator,

INTERMEDIATE ★★

3D DesignWeb DesignPhoto EditingAutodesk MayaFigma

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/14981103330
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Asus (i7 - 8th Generation)
Processor: i7 - 8th Generation
Operating System: Windows 10

All-inclusive Rate: USD $9.82/hr

Raymon

Candidate ID: 477867

Sales Outbound Sales Specialists Lead Generation Specialists Appointment Setters

ADVANCED

Lead Generation...

INTERMEDIATE

Lead Generation, Data Entry...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Eastern Standard Time US Eastern Standard Time UK London

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.81 per hour or $USD 763.32 per month

Full Time: $USD 9.82 per hour or $USD 1702.15 per month

Remote Staff Recruiter Comments

Raymon has been working for 8 years now. He has gained confidence in supporting the following:
- email marketing
- outbound calling
- appointment setting
- sales development
- lead generation
- team management
- customer support
Presently, he is doing a B2B campaign where he directly reaches out to CEO or decision-makers in various companies in the US such as in the IT and real estate industries.
In doing lead generation, he has been keen with all the information uploaded in the CRM. He ensures that details in the database are accurate and updated.
He is able to generate 100 leads per day.
He is proficient in using Hubspot, LinkedIn Sales Navigator, Salesforce, Apollo.io, Zoominfo, Microsoft Office and Google Workspace.
He can start immediately.

Predictive Index Behavioral Profile- Persuader
https://www.predictiveindex.com/reference-profile/persuader/

Strongest Behaviors

Connecting very quickly to others, strongly motivated to build and leverage relationships to get work done. Openly and easily shares information.
Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish

Behavioral Summary

Raymon is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.

Has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.

Employment History

Virtual Assistant/Lead Generation Specialist/Real Estate Global Recruiter

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2021 to January 2023 (21 Months)

Duties and Responsibilities:

Assist clients on scheduling appointments
Helps generate leads for email marketing campaigns
Handles lead data enrichment
Prepare email and marketing automation
Cold calling potential leads

Freelance Real Estate Salesperson

Industry:

Property / Real Estate

Employment Period:

May 2020 to April 2021 (11 Months)

Duties and Responsibilities:

Deliver sales target
Reach out to clients through different marketing means

Sales Manager

Industry:

Property / Real Estate

Employment Period:

July 2019 to December 2019 (5 Months)

Duties and Responsibilities:

Designs and implements strategic sales plan that expands company's customer base and ensure its strong presence.
Manages recruitment, objective setting, coaching and performance monitoring of property specialists.
Presents sales, revenue and expenses reports and realistic forecasts to the management team

Business Manager

Industry:

Property / Real Estate

Employment Period:

February 2020 to May 2020 (3 Months)

Duties and Responsibilities:

Designs and implements strategic sales plan that expands company's customer base and ensure its strong presence.
Manages recruitment, objective setting, coaching and performance monitoring of property specialists.
Presents sales, revenue and expenses reports and realistic forecasts to the management team

Content Writer/Researcher/Event Coordinator

Industry:

Non-Profit Organisation / Social Services / NGO

Employment Period:

March 2017 to July 2019 (28 Months)

Duties and Responsibilities:

Creates contents for social media presence specifically press releases, infographics and posters.
Creates print contents specifically for newsletters and magazines.
Promotes government programs and projects through the use of multimedia
Gathers resources and data for digital media and print media.
Checks the authenticity and reliability of information that will be used in any digital or print releases.
Acts as a representative for the City Government for private-government partnership events

Resolution Specialist/Healthcare Advisor

Industry:

Healthcare / Medical

Employment Period:

July 2015 to August 2016 (13 Months)

Duties and Responsibilities:

Handles customer concerns and queries
Validates reimbursement claims of customers
Assists customers on claims process
Handles customer concerns and queries
Promotes awareness of the importance of healthcare

Segment Producer/Writer/Researcher

Industry:

Entertainment / Media

Employment Period:

October 2011 to October 2013 (24 Months)

Duties and Responsibilities:

Handles the planning and creation of new materials for segment episodes.
Responsible in dealing with client’s requests and handles client meetings.
Responsible in preparing budget request and equipment request
Reports directly to Department Head regarding project expenses and project outcomes.
Responsible in handling team concerns. Writer/Researcher
Creates contents for television program segments
Gathers resources and data for program segments

Education History

Field of Study:

Major:

Graduation Date:

March 1, 2006

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Graduation Date:

March 1, 2011

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Graduation Date:

March 1, 2015

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Law

Major:

Law

Graduation Date:

March 1, 2015

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Lead Generation

INTERMEDIATE ★★

Lead GenerationData Entry

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: Download: 24.86, Upload: 67.48
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Lenovo (AMD Ryzen 5 3500U)
Processor: AMD Ryzen 5 3500U
Operating System: Windows 11

All-inclusive Rate: USD $7.80/hr

Doreen

Candidate ID: 477506

Marketing Lead Generation Specialists Data Entry Specialists

ADVANCED

Lead Generation, Lead Mining...

INTERMEDIATE

Lead Generation, Data Collection, Data Mining...

Employment Preferences

Availability:

Full Time Part Time

Preferred Timezone:

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.80 per hour or $USD 675.57 per month

Full Time: $USD 7.80 per hour or $USD 1351.15 per month

Remote Staff Recruiter Comments

Doreen worked in a bank for 13 years. She started as a Customer Service Assistant and became a Marketing Officer after around 9 years.
In 2019, she shifted to remote working and provided her services to real estate clients where she performed the following:
- Virtual Assistance
- Lead Research and Generation
- Email Marketing and Campaign
- Data Mining
- Digital Marketing
- Data Entry
- Administrative task
- Customer Service
- Marketing Assistance
She can generate 50 leads/hour.
She had a chance to create automation workflow for an email campaign of one of her clients but most of her experience is manual email follow-up to leads.
She is proficient in MS Office Apps, CRMs like HubSpot and Salesforce, LinkedIn, Sales Navigator, and Apollo.
She is knowledgeable in Trello and Canva.
She is available anytime and open for any full-time or part-time position.

Predictive Index Behavioral Profile - Artisan

Strongest Behaviors

Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
With an ability to concentrate on the task at hand, is generally more focused on the technical matters than the social ones. Consistent and thoughtful.

Behavioral Summary

Doreen is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Doreen plans ahead, double checks, and follows up carefully on decisions and actions.

Employment History

Customer Service Assistant

Industry:

Banking / Financial Services

Employment Period:

November 2006 to April 2015 (101 Months)

Duties and Responsibilities:

Responsible for providing efficient and timely processing of transactions pertaining to deposits, withdrawals, and other miscellaneous

Marketing Officer

Industry:

Banking / Financial Services

Employment Period:

April 2015 to April 2019 (48 Months)

Duties and Responsibilities:

Responsible for the operations of the Marketing section of the branch and providing a good and successful business relationship with clients.
Supervises the Marketing Assistants for marketing and checking all the reports of the marketing section of the branch.

Lead Researcher

Industry:

Property / Real Estate

Employment Period:

November 2019 to June 2020 (7 Months)

Duties and Responsibilities:

Lead Researching
Data Mining
Compare properties with similar properties that had recently sold to determine, competitive market prices
Prepare documents such as contracts, purchase agreements, closing statements, and deeds

Lead GenerationVirtual Assistant

Industry:

Property / Real Estate

Employment Period:

July 2020 to August 2022 (25 Months)

Duties and Responsibilities:

Lead Generation
Email writing, sending and replying to emails.
Administrative task

Lead Researcher

Industry:

Property / Real Estate

Employment Period:

August 2022 to November 2022 (3 Months)

Duties and Responsibilities:

Lead Researching
B2B Lead Generation

Education History

Field of Study:

Commerce

Major:

Business Adminstration

Graduation Date:

March 4, 2002

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Lead GenerationLead Mining

INTERMEDIATE ★★

Lead GenerationData CollectionData Mining

Work at Home Capabilities:

Internet Bandwidth: 50 Mbps
Working Environment: Private Room
Speed Test Result:
Internet Type: DSL
Hardware Type: Laptop
Brand Name: Acer (Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz 2.40 GHz)
Processor: Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz 2.40 GHz
Operating System: Windows 10

All-inclusive Rate: USD $8.81/hr

Ramielle

Candidate ID: 477348

Virtual Assistant Back-Office Administrators Executive Assistant

ADVANCED

Customer Support, Retention, Chat Support, Email Handling...

INTERMEDIATE

Email Lead Generation, Email management, Data Collection, Inbound Upselling...

Employment Preferences

Availability:

Full Time Part Time

Preferred Timezone:

US Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.81 per hour or $USD 763.32 per month

Full Time: $USD 8.81 per hour or $USD 1526.65 per month

Remote Staff Recruiter Comments

Ramielle has been working for 4 years. She has performed various medical roles in different companies where she supported the following tasks:
- Virtual Assistance
- Insurance verification
- Billing
- Patient Intake Appointment
- Scheduling
- Verification Fee Calculation
- Customer Service
She has catered to a client in the US.
She is proficient with MS Word, MS Excel, and Athena.
She is available to start immediately. She is amenable to working the day shift for any part-time or fulltime position.

Predictive Index Behavioral Profile - Guardian

Strongest Behaviors:

Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary:
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Ramielle Anne will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Employment History

DISCHARGE STAFF/STAFFING COORDINATOR

Industry:

Healthcare / Medical

Employment Period:

January 2017 to December 2017 (11 Months)

Duties and Responsibilities:

Sets appointments and attends to staffing needs in a Healthcare rehabilitation facility Calls residents and checks their well-being after being discharged from the facility

SUPERVISOR/TEAM LEAD

Industry:

Healthcare / Medical

Employment Period:

January 2018 to December 2021 (47 Months)

Duties and Responsibilities:

Works with representatives to ensure client goals are met Develops strategies with the clients to keep good performance of the team
Identify the skill needs of representatives and hone what they lack to make sure they are equipped
Oversees the day-to-day operations within the contact center

Virtual Medical Assistant/Medical Biller

Industry:

Healthcare / Medical

Employment Period:

August 2021 to November 2022 (15 Months)

Duties and Responsibilities:

Bills insurance companies for all visits based on physician bills; pursue collection of all claims until payment is made by insurance companies; and performs other work associated with the billing process
Responsible for obtaining patient records and test results and coordinating daily administrative tasks

Education History

Field of Study:

Pharmacy/Pharmacology

Major:

Pharmacy

Graduation Date:

April 1, 2019

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Customer Support, Retention, Chat Support, Email Handling, Reporting Analysis, Billing, Telecom, Inbound Calls, Medical Billing Coding, Medical Records Research, Medical Transcription,

INTERMEDIATE ★★

Email Lead GenerationEmail managementData CollectionInbound Upselling

Work at Home Capabilities:

Internet Bandwidth: 100 Mbps and above
Working Environment: Private Room
Speed Test Result: Download: 44.32, Upload: 84.77
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: Dell (Intel Core i7)
Processor: Intel Core i7
Operating System: Windows 10

All-inclusive Rate: USD $7.80/hr

ANGEL

Candidate ID: 477024

Sales Telemarketers Outbound Sales Specialists Lead Generation Specialists

ADVANCED

Sales, Customer Service, Appointment Setting, Outbound Appointment Setting...

INTERMEDIATE

Google Docs, Google Drive...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.78 per hour or $USD 587.82 per month

Full Time: $USD 7.80 per hour or $USD 1351.15 per month

Remote Staff Recruiter Comments

Angel has a 5 years professional work experience in the BPO industry handling Insurance, Healthcare, Financial, Sales and Leasing account where she supported the following roles:
- Telemarketing
- Lead Generation
- Appointment Setting
- Inbound and Outbound phone support
- Sales and Retention
- Warm and Cold calling
- B2B and B2C Campaign
- Customer handling
She have an experience handling clients from Australia, UK, US, New Zealand and South Africa.
Excellent comms skills.
She's passionate in sales, was recognized as the top performer of the year and was promoted to a Team leader position.
She is available to start immediately. Also, open for full-time.

Predictive Index Behavioral Profile- Individualist

Strongest behavior:

Strongly venturesome in taking risks and focusing on the future; almost exclusively concerned with where they’re going rather than either how they’ll get there, or where they’ve been. Very adaptable; solves problems as they occur rather than through advance planning.
Makes decisions and takes action, even when there’s an absence of proof confirming their decision. Comfortable operating outside of traditions, Angel Rose pursues strongly innovative ideas, even in the face of failures or popular opposition.
Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.

Behavioral Summary:

Angel Rose is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty.

Having a willingness to take risk, this individual is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.

Being more conceptual than detail-oriented, Angel Rose is fairly casual in working with details which are not vital to the job. Prefers to delegate such work to other people whenever possible. What is much more interesting is a new idea, or the big picture and an analytical, critical approach to solving problems and in getting results.

Employment History

TELEMARKETER COLD CALLER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2018 to July 2019 (8 Months)

Duties and Responsibilities:

Handled Credit repair campaign
B2C outbound calling US Clients
Lead generation
Qualify customers
Help customers to fix their credit scores
Assist customer in paying loans and acquiring properties

TELEMARKETER COLD CALLER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2019 to August 2020 (12 Months)

Duties and Responsibilities:

B2C outbound and inbound calling US, New Zealand and Australian Clients
Upselling and advertise products
Assist customers with their cancellation concerns
Retain Customers

SALES REPRESENTATIVE/RETENTION SPECIALIST

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2020 to June 2022 (21 Months)

Duties and Responsibilities:

B2C outbound calling
Fix customers credit score
Retaining customer
Handling cancellation concerns
Assist customers

SALES REPRESENTATIVE COLD CALLER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2016 to September 2018 (31 Months)

Duties and Responsibilities:

B2C Outbound calling clients from UK, South Africa, Australia and New Zealand
Selling lottery tickets
Process Payments
Handle customer inquiries

TELEMARKETER COLD CALLER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

December 2015 to March 2016 (3 Months)

Duties and Responsibilities:

Handled Insurance Campaign
B2C and B2B Outbound calling
Appointment setting
Qualify leads

Education History

Field of Study:

Food & Beverage Services Management

Major:

Associate of Hotel and Restaurant Management

Graduation Date:

January 7, 2014

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Sales, Customer Service, Appointment Setting, Outbound Appointment Setting, B2C Telemarketing, Telemarketing, B2B Telemarketing, Outbound Telemarketing, Outbound Lead Generation, Outbound B2C,

INTERMEDIATE ★★

Google DocsGoogle Drive

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: Download- 158.72; upload - 162.25
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Samsung (Intel Core I5)
Processor: Intel Core I5
Operating System: Windows 11

All-inclusive Rate: USD $8.81/hr

Norlito

Candidate ID: 476683

Administrative Back-Office Administrators

ADVANCED

Procurement, Contract management, Administrative Support, Digital Photography...

INTERMEDIATE

Administrative Support...

Employment Preferences

Availability:

Full Time

Preferred Timezone:

Australian Central Standard Time Australian Western Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London US Eastern Standard Time US Central Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 8.81 per hour or $USD 1526.65 per month

Remote Staff Recruiter Comments

Norlito, former OFW and freelance photogrpaher has been working for almost 20 years in the Industrial Equipment, Manufacturing, Steel, Construction and Buy & sell industries where he handled and performed roles such as Procurement Officer, Engineer, Procurement Specialist, Purchaser/Buyer and Market researcher. He holds a bachelors degree in Business Administration major in Marketing and Advertising Management.
He was exposed to the following tasks:
- Advertising
- Market research
- Supplier and vendor management
- Purchasing and porcurment
- Material Sourcing
- ISO Documentations & Procedures
- Logistics
- Contract Management
- Administrative tasks
He is proficient in using tools such as MS Office and ERP Systems (SAP, Cassius).
He can start ASAP, amenable to working any shifts and open to any full-time or part-time roles.

Predictive Index Profile - Operator

Strongest Behaviors

Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
Methodical, steady, and even-paced; loses productivity when interrupted.

Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Norlito has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

Employment History

Procurement Officer

Industry:

Construction / Building / Engineering

Employment Period:

March 2020 to February 2022 (22 Months)

Duties and Responsibilities:

Coordination of all activities related to the full cycle of Procure-To-Pay (P2P); right from the sourcing of quotes/proposals, negotiation of best terms, issuance of Purchase Orders, follow-up/ expedition of deliveries, material receipt verification from the Warehouse and ensures that Vendors or Suppliers are paid on-time.
Provides support on procurement policies, processes and contracts management.
Respond to quality management issues and supplier performance concerns.
Supports Procurement Team in achieving objectives and performance KPI’s.
Ensures all Suppliers & Sub-contractors file are in order, complete and properly executed in accordance with the JV processes.
Flexibility to manage multiple, complex and changing priorities; and ability to making sound decisions under pressure while effectively working in a team or diverse environment.
Demonstrates excellent time management and organizational skills.
Plans, coordinates, administers support, strategic initiative and provides accountability for the functions of the Procurement Team.

Procurement Officer

Industry:

Construction / Building / Engineering

Employment Period:

August 2015 to March 2020 (55 Months)

Duties and Responsibilities:

Assists in daily Procurement tasks, outsourcing and local purchase requirements.
Updates and maintains accurate records of purchases, pricing and other Procurement references.
Sends out e-mail RFQ’s and review proposals from pre-selected Suppliers.
Prepares commercial comparison if needed, if not required, determines the best offer, negotiates further with best terms, and process Purchase Order in ERP for management review and approval.
Establishes cost parameter, purchase budget and payment forecasting.
Tracking, monitoring and expedition of deliveries.
Accurately maintains and updates list of Suppliers and classify them as per categories; scope of supply and/or services and keeps contact information updated from time to time.
Works and brainstorms with Procurement Team to achieve goals and objectives.
Keeps filing and archiving systems in place and also ensuring that the communication materials and correspondences are well kept.

Procurement Specialist

Industry:

Manufacturing / Production

Employment Period:

June 2008 to November 2014 (77 Months)

Duties and Responsibilities:

Collects purchase requests and categorizes them for distribution to Local and/or Foreign division.
Manages local Buyers for marketplace purchase or direct buying transactions.
Checking, verification and reconciliation of original Invoices against actual materials for valid approval of petty cash replenishment request.
Engaged in overseas material sourcing for OEM and/or alternative spare parts.
Works with Procurement Team for devising an effective purchasing approach, plans and objectives.
Prepares techno-commercial comparison and presents them for management review and approval.
Preparation and monitoring of Purchase Orders in ERP.
Coordinates and endorses inbound international shipments with Logistics Team.
Updates supplier database and maintains filing systems.
Inspection of materials/equipment to ensure quality and accuracy.

Purchaser/Buyer

Industry:

Retail / Merchandise

Employment Period:

September 2005 to December 2007 (27 Months)

Duties and Responsibilities:

Engaged in material sourcing and tender acquisition.
Participates and prepares bid for the US Military Camp (Doha-based), Oil & Gas sector, construction industries, private and government sectors.
Prepares comparison sheet for Management’s review, profit analysis and approval.
Execution and processing of Requisition Orders and Purchase Orders in ERP. • Coordination and preparation of payment request with Finance Department.
Works with Logistics Team to develop support strategies, timelines, execute tools and methodologies for an effective implementation of logistics plans.
Supports and liaise with Logistics Team for all delivery concerns.
Ensures that Supplier database is accurately updated.
Keeps filing and archiving systems well-maintained and organized.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Marketing & Advertising Management

Graduation Date:

March 31, 2003

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Procurement, Contract management, Administrative Support, Digital Photography, Data Encoding, SAP,

INTERMEDIATE ★★

Administrative Support

Work at Home Capabilities:

Internet Bandwidth: 100 Mbps and above
Working Environment: Private Room
Speed Test Result:
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: Dell (Core i5)
Processor: Core i5
Operating System: Windows 10

All-inclusive Rate: USD $8.81/hr

Sharon

Candidate ID: 476362

Customer Support Lead Generation Specialists Inbound Sales Representatives Appointment Setters

ADVANCED

Administrative Support, Appointment Setting, Outbound Calling, Customer Support...

INTERMEDIATE

Data Entry, Inbound Sales, Lead Generation, Social Media Marketing...

Employment Preferences

Availability:

Full Time Part Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.82 per hour or $USD 851.07 per month

Full Time: $USD 8.81 per hour or $USD 1526.65 per month

Remote Staff Recruiter Comments

Nash has been working since 2012.
She was a former OFW for 5 years as a Customer Service Representative, Admin Assistant, and HR Manager.
She was able to manage her own Business (Mini Call Center) where she had her agents handling TeleMarketing Accounts performing Lead Generation, Virtual Assitant tasks, and Customer Service.
She recently worked as a Sales Development Representative & Lead Generation Specialist. She supported the following tasks:
- Generating and qualifying leads
- Sales
- B2B marketing
- Appointment Setting
She also had a part-time job in the Real Estate Industry for a US client where she performs tasks like cold calling and appointment setting.
She is proficient with Microsoft Office, LinkedIn Sales Navigator, Salesforce, Zoom Info, outplay and JobStreet.
She is familiar with Dropbox and Hubspot.
She can generate 100-150 leads/day.
She can start immediately. She is amenable to working any shift for any part-time or full-time position.

Predictive Index Behavioral Profile- Altruist
https://www.predictiveindex.com/reference-profile/altruist/

Strongest Behaviors

Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
Teaches and shares; often working collaboratively with others to help in any capacity.
Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

Behavioral Summary

A pleasant and extraverted person, Sharon is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Sharon gets along easily with a wide variety of people.

Employment History

Pre-Qualifier

Industry:

Employment Period:

August 2021 to June 2022 (10 Months)

Duties and Responsibilities:

The Customer Acquisition Rep is responsible for acquiring new customers through outbound and inbound inquiries
This position is responsible for reaching out to potential customers and delivering a sales presentation with passion, commitment, courtesy, and professionalism
Additionally, this position uses unwavering customer service and high ethical selling standards
This position is responsible for building trust and rapport with Commercial Sales B2B customers
Serve as the first point of contact for Sears Commercial customers
Generates leads that will become lifetime customers for the Company

Customer Service Representative/Appointment Setter/Virtual Assistant/Sourcing Specialist Recruitment

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2007 to March 2012 (54 Months)

Duties and Responsibilities:

Managing a large amount of inbound and outbound calls in a timely manner
Following call center scripts when handling different topics
Identifying customer’s needs, clarifying information, researching every issue and providing solutions
Appointment Setter
Contacting potential customers and arranging sales calls
Making approximately a hundred calls or emails per day
Responsible for keeping records of potential clients and of their productivity
Virtual Assistant
I am performing various administrative tasks, including answering emails,
Answering phone calls, scheduling meetings, and making travel arrangements.
Social Media Marketing
Recruitment Specialist
Managing the daily running of my call center including sourcing equipment, effective resources, planning and implementing call center strategies
Ensuring all relevant communications, records, and data for my agents.
Handling sourcing of candidates in high-quality or volume environment
Recruiting or searching for candidates from different search engines like LinkedIn, Craigslist, Job Street, etc.

Service Crew (Counter)

Industry:

Employment Period:

March 1998 to March 2001 (36 Months)

Duties and Responsibilities:

Prepare and serve food
Process customer payments, and provide customer service

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2012 to February 2014 (21 Months)

Duties and Responsibilities:

Collection Department – credit/collection, processing credit card/loan applications, financial account
Provides comprehensive and quality customer care at all times
Apply and learned knowledge and procedures when servicing customer queries
Communicate effectively and efficiently with internal and external customer care
Ensures customer satisfaction in all transactions
Ensures validity and confidentiality of clients’/customers information

Service Crew/Counter

Industry:

Employment Period:

May 2014 to May 2015 (12 Months)

Duties and Responsibilities:

Service Crew - prepare and serve food
Process customer payments, and provide customer service

Customer Service Representative

Industry:

Property / Real Estate

Employment Period:

June 2015 to June 2016 (12 Months)

Duties and Responsibilities:

Dealing with telephone and email inquiries
Offering a property investment from international.
Arranging appointments
Utilized computer technology to handle a high volume of calls
Providing high-level administrative and executive support for management.

Receptionist/PA/Admin Assistant

Industry:

Employment Period:

July 2016 to June 2017 (11 Months)

Duties and Responsibilities:

Receptionist

Welcomes visitors by getting them in person or on the phone, answering or referring inquiries
Directs visitors by maintaining employee and department directories, and giving instructions
Maintains security by following procedures, monitoring the logbook, and issuing visitor’s badges.

Personal Assistant

Screening telephone calls, inquiries, and requests, and handling them when appropriate
Welcoming the CEO’s guests
Organizing and maintaining the CEO’s diary and making appointments, and available time, word processing, dealing with correspondence, writing emails/letters and corporate documentations/SOP’s/policies (further information on such detailed herein), taking dictation
Typing minutes of meeting reports; organizing meetings
Ensuring the CEO’s well-prepared for meeting/business trips, and preparing meeting agendas

Admin Assistant

Designing and producing documents, briefing papers, reports, and presentations
Organizing corporate and company entertainment, management meetings, and events
Devising and maintaining office systems, including data management, filing, etc.
Performs general clerical duties to include but not limited to: photocopying, fixing, mail distribution, and filing
Coordinates using Microsoft Office, such as Excel, Publisher, Word, and PowerPoint
Sourcing and ordering stationery and office equipment

Administrative Coordinator/Managing Staff/HR Manager

Industry:

Employment Period:

July 2017 to April 2019 (21 Months)

Duties and Responsibilities:

Administrative Coordinator:

Prepare payment certificates
Prepare correspondence to government authorities, clients, and supplies
Following up and processing all government permits and certificates
Provides necessary support for the staff
Manage all procurement requests
Dealing with finance
Manage all administrative reports
Conducting interviews
Responsible for the company’s petty cash

Managing Staff / Human Resource Manager

Full staff scheduling
Schedule an appointment management
Track product inventory
Send appointment reminders
Business reporting
Monitoring leadership
Staff recruitment
Marketing & Promotion
Financial Management
Prepares employees for assignment by establishing and conducting orientation and training programs.
Maintains management guidelines by preparing, updating and recommending human resource policies and procedures.
Complete human resource operational requirements by scheduling, assigning employees and following up on work results.
Maintains human resource staff recruiting, selecting, orienting, and training employees.

Customer Service Representative/Appointment Setter/VA/Sourcing Specialist Recruitment

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2022 to September 2022 (2 Months)

Duties and Responsibilities:

Managing a large amount of inbound and outbound calls in a timely manner.
Following call center scripts when handling different topics
Identifying customerʼs needs, clarifying information, researching every issue, and providing solutions
Appointment Setter
Contacting potential customers and arranging sales calls
Making a hundred calls or emails per day
I am also responsible for keeping records of potential clients and of their productivity
Virtual Assistant
Performing various administrative tasks, including answering emails, answering phone calls, scheduling meetings, and making travel arrangements
I was also in charge of the Social Media Marketing
Recruitment Specialist
Managing the daily running of my call center including sourcing equipment, effective resources, planning and implementing call center strategies
Ensuring all relevant communications, records, and data for my agents
Handling sourcing of candidates in high-quality or volume environment
Recruiting or searching for candidates from different search engines like LinkedIn, Craigslist, Job Street, etc.

Owner/Manager

Industry:

Employment Period:

September 2019 to March 2023 (42 Months)

Duties and Responsibilities:

Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils, and cleaning products
Ensure compliance with sanitation and safety regulations
Manage the restaurantʼs good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly, and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2019 to September 2021 (26 Months)

Duties and Responsibilities:

Experienced in phone, email, and live chat support plus, experience in Customer Service Sales,
Billing collections, and Technical Support.
Strong verbal and written communication and comprehension skills.
A Computer literate and proficient in the use of Windows OS, Apple OS X, Microsoft Office,and Google applications.
Can type at least 40 words per minute on chat
I have good problem-solving and critical thinking skills with a focus on issue resolution and customer satisfaction.
I am resourceful and able to multitask and have high attention to detail.

Sales Development Representative

Industry:

Consulting (Business & Management)

Employment Period:

November 2021 to December 2022 (13 Months)

Duties and Responsibilities:

My job revolves around generating and qualifying new and moving them through the sales pipeline, until they're ready to talk to your account Date of birth executives and other sales "closers." This two-step system lets sales reps and account executives focus on closing deals rather than finding new leads, getting past gatekeepers, and Gender other prospecting-related tasks.
Equipped with well-researched information about target prospects and your company, SDRs Married build a solid understanding of the industry and sales process to spark meaningful conversations.
As a result, I'm spending much of my time reaching out to potential clients through the early stages of the sales funnel, either preparing prospects to speak with a closer or screening their true intention to buy.

Freelance - Philippines

Industry:

Property / Real Estate

Employment Period:

July 2022 to March 2012 (123 Months)

Duties and Responsibilities:

Real estate appointment setters contact potential customers by phone to explain products, and services and purchase information about properties for sale.
We use customer information -- for example, name, address, and telephone number computerized database to initiate cold calls and deliver a scripted sales talk

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

April 30, 2001

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Administrative Support, Appointment Setting, Outbound Calling, Customer Support, Data Entry, Data Encoding, Microsoft, Sales,

INTERMEDIATE ★★

Data EntryInbound SalesLead GenerationSocial Media MarketingTechnical Support

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: Download: 15.02, Upload: 41.44
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Acer (Intel Core i5 Ryzen 5)
Processor: Intel Core i5 Ryzen 5
Operating System: Windows 11

All-inclusive Rate: USD $8.81/hr

Ma.

Candidate ID: 475946

Engineering Quantity Surveyors Estimators

ADVANCED

Project Coordination, Project Management, Project Documentation, Administrative Skills...

INTERMEDIATE

PlanSwift, AutoCAD...

Employment Preferences

Availability:

Full Time Part Time

Preferred Timezone:

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 10.83 per hour or $USD 938.83 per month

Full Time: $USD 8.81 per hour or $USD 1526.65 per month

Remote Staff Recruiter Comments

Des is a graduate of Civil Engineering
She has more than 4 years of relevant work experience in the Construction industry.
She has experience working closely with Australian clients
She is adept at doing the following tasks:

Estimation
Quantity Surveying
Procurement
Project documentation
Project and Construction Management
Quality and Safety Management

She was involved in accomplishing projects such as the construction of Residential, Commercial, and Educational buildings
She is proficient in using the following tools:

Microsoft Office suites
AutoCAD
PlanSwift
Primavera P6

She needs at least 2 weeks to start and is amenable to working on a dayshift or night shift schedule for any full-time or part-time roles.

Predictive Index Behavioral Profile- Altruist
https://www.predictiveindex.com/reference-profile/altruist/

Strongest Behaviors

Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.

Behavioral Summary

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, she enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Des is an effective communicator, able to stimulate and motivate others while being aware of and responsive to her needs and concerns. Her congenial personality and friendly, interested attitude make them readily approachable. Des gets along easily with a wide variety of people.

Employment History

Civil Engineer

Industry:

Construction / Building / Engineering

Employment Period:

March 2022 to November 2022 (7 Months)

Duties and Responsibilities:

Serves as resident engineer/site lead for construction quality assurance.
Manages and interprets the design document supplied by the architect; supervises and issues instructions to the contractor/workers.

Project Engineer

Industry:

Construction / Building / Engineering

Employment Period:

June 2018 to January 2020 (19 Months)

Duties and Responsibilities:

Managed the site focusing pletion of the project.
Supervised and coordinated onsite staff, inhouse workers, subcontractors/trade contractors.
Set up initial contract and project information in the project management information system.
Participated in project permit processes and procurement.
Reviewed and tracked status of submittals and prepared RFIs and other documents.
Modified management systems including receiving and reviewing of quotations, change orders and variations.
Initiated purchase of materials, supplies and services; checked plans and quantities for accuracy of calculations of deliveries.
Accomplished schedules and ensured all activities took place on or ahead of scheduled dates.
• Inspected subcontractor operations to ensure contract compliance; coordinated site testing and conducted quality inspections.
• Organized daily and weekly reports.
• Liaised the client and their representatives, and attended regular meetings for progress reports.
• Ensured the project delivers a quality standard; proper project handover of all documentation including O&M manual and others.

QA/QC Engineer

Industry:

Construction / Building / Engineering

Employment Period:

May 2017 to March 2018 (10 Months)

Duties and Responsibilities:

Planned and implemented quality management system and all documentation and filing of inspection and testing activities.
Supervised project activities based on indicated on approved plans and drawings, and compliance to quality management system.
Assured that the task is performed to the fullest of the efficiency.

Project Engineer

Industry:

Construction / Building / Engineering

Employment Period:

December 2015 to March 2017 (15 Months)

Duties and Responsibilities:

Provided planning, supervision, monitoring and implementation of construction project.
Ensured all project materials are utilized; prevented loss and damage of materials and maintained project housekeeping and safety.
Utilized quality work and maximum work force in project site to complete the project within target time.
Evaluated and prepared billing statement to customer to ensure billings are settled on or before deadline.
Prepared and submitted accurate accomplishment report and attended internal and external clients/customers.

CONSTRUCTION VIRTUAL ASSISTANT

Industry:

Construction / Building / Engineering

Employment Period:

December 2022 to December 2024 (24 Months)

Duties and Responsibilities:

Organizes all project documents from the bid list to On-Screen Takeoff and Quick Bid.
Color code drawings upon award of projects to get quantities for the site.
Maintains project documentation, file organization, and email interception.

Education History

Field of Study:

Engineering (Civil)

Major:

CIVIL ENGINEERING

Graduation Date:

April 2, 2015

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Project Coordination, Project Management, Project Documentation, Administrative Skills, Procurement, Quantity Surveying,

INTERMEDIATE ★★

PlanSwiftAutoCAD

Work at Home Capabilities:

Internet Bandwidth: 50 Mbps
Working Environment: Shared Room
Speed Test Result: 83.10 (download), 82.21(upload)
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: MS-7A36 (AMD-Ryzen 5 3400GE with Radeon Vega Graphics 3.30 GHz)
Processor: AMD-Ryzen 5 3400GE with Radeon Vega Graphics 3.30 GHz
Operating System: Windows 10

All-inclusive Rate: USD $7.80/hr

Fredie

Candidate ID: 475750

Accounting & Bookkeeping Bookkeepers

ADVANCED

MYOB Integration, MYOB, Accounts Payable Management, Accounts Receivable Management...

INTERMEDIATE

General Accounting...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.81 per hour or $USD 763.32 per month

Full Time: $USD 7.80 per hour or $USD 1351.15 per month

Remote Staff Recruiter Comments

Fredie is a certified bookkeeper with over twenty years of experience in the Accounting Industry

Has extensive experience in MYOB from set-up, installation, and application

Installed and trained clients in the use of MYOB

Maintained ledgers and trial balance

Prepared monthly bank reconciliation statements

Recorded purchases and payables

Reconciled POs with payments

Prepared financial statements, profit and loss, and cash flow

Extensive experience in Accounts Payables and Receivables

He is open to both part-time and full-time positions and is available to start one week after getting hired

Predictive Index Behavioral Profile - Guardian

https://www.predictiveindex.com/reference-profile/guardian/

Strongest Behaviors:

Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary:

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. Fredie is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Fredie will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, he will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

Employment History

MYOB Accounting Software Trainer/ACCOUNT SPECIALIST

Industry:

Computer / Information Technology (Software)

Employment Period:

January 2000 to January 2003 (36 Months)

Duties and Responsibilities:

Official Distributor of MYOB Accounting software in Tacloban City, Philippines
Installed and Trained our MYOB clients (Hardware, Pharmacy, Groceries Store and others)
In-charged in the recording of the company's purchases and sales.
Maintained ledger of customers and suppliers
Monitored and done onsite auditing of clients with more than 60 days of unpaid balances
Checked on the accuracy of financial reports generated from the system
Prepared bank reconciliation statements.

BOOKKEEPER

Industry:

Education

Employment Period:

January 2004 to January 2016 (144 Months)

Duties and Responsibilities:

Maintain ledgers and trial balance
Prepare monthly bank reconciliation statements (maintain 7 funds of the university including dollar account)
Assist the team in preparing the financial reports
Prepare payroll of 100 part-time faculty members
In-charged of students' ledger account.

ACCOUNTS RECEIVABLE AND PAYABLE SPECIALIST

Industry:

Banking / Financial Services

Employment Period:

January 2017 to May 2022 (64 Months)

Duties and Responsibilities:

• Verify the accuracy of clients' ledger account using MYOB
Monitor on the aging of accounts receivables (due and demandable)
Records all the purchases and payables
Reconcile PO's with the amounts paid per supplier
Prepare financial statements (Profit and Loss, Statement of Financial Position and Cash Flow)
Check on the accuracy of the inventory (physical vs. actual)
Analyze financial reports generated from the accounting system

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Management

Graduation Date:

March 27, 2009

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

MYOB Integration, MYOB, Accounts Payable Management, Accounts Receivable Management, Bookkeeping,

INTERMEDIATE ★★

General Accounting

Work at Home Capabilities:

Internet Bandwidth: 25 Mbps
Working Environment: Private Room
Speed Test Result:
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Lenovo (ryzen 5)
Processor: ryzen 5
Operating System: Windows 10

All-inclusive Rate: USD $6.78/hr

China

Candidate ID: 475731

Customer Support Phone Support Agents

ADVANCED

Customer Support, Customer Service, Technical Support, Conflict resolution...

INTERMEDIATE

Gmail...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.78 per hour or $USD 587.82 per month

Full Time: $USD 6.78 per hour or $USD 1175.65 per month

Remote Staff Recruiter Comments

Chinas has over six years of customer service experience

She has provided assistance to customers in the US in the motor and financial industry

Did basic troubleshooting for customers having issues with the safety devices attached to their vehicles

Processed activation and reactivation of accounts in the system

When she handled the financial account she answered inquiries regarding billing and subscriptions

Process waiving of fees for customers with delayed payments

Assist in setting up disputes and fraud investigations

She is open to both part-time and full-time positions and is available to start immediately

Predictive Index Behavioral Profile - Promoter

https://www.predictiveindex.com/reference-profile/promoter/

Strongest Behaviors:

Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
Teaches and shares; often working collaboratively with others to help in any capacity.
Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.

Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
Teaches and shares; often working collaboratively with others to help in any capacity.
Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.

Behavioral Summary:

China is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to China to be liked and accepted, and she express herself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.

Employment History

Senior Customer Service Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2017 to January 2022 (59 Months)

Duties and Responsibilities:

Supplies both new and existing consumers
Fixed technical issues, mostly with Bluetooth and WiFi, and the Onstar system
Resolved billing questions
Assisting clients in selecting the best service plan for them
Supported offline advisors as they transitioned to being inbound agents by acting as their mentor
Served as a Connection Center representative for General Motors, mostly assisting consumers with the creation of their online accounts and mobile applications

Customer Care Professional

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2022 to September 2022 (8 Months)

Duties and Responsibilities:

Resolve all customer queries and follow established procedures as appropriate thereby providing alternatives, also, apply, superior service call handling skills to ensure best possible solutions and First Call Resolution to Card Members
Adherence to quality and compliance guidelines
Document necessary account information and offer custom solutions that benefit the customer
Grow and nurture customer relationships on every interaction that results in measurable Customer value
Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
Highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands to meet their needs and ensure quality service is given at all times
Ability to make quick decisions and respond to customer inquiries.

Education History

Field of Study:

Finance/Accountancy/Banking

Major:

Accounting

Graduation Date:

March 17, 2017

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Customer Support, Customer Service, Technical Support, Conflict resolution, Data Entry,

INTERMEDIATE ★★

Gmail

Work at Home Capabilities:

Internet Bandwidth: 25 Mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/13969668816
Internet Type: Cable
Hardware Type: Laptop
Brand Name: HP (Intel(R) Core(TM) i3-5005U CPU @ 2.00GHz)
Processor: Intel(R) Core(TM) i3-5005U CPU @ 2.00GHz
Operating System: Windows 10

All-inclusive Rate: USD $6.78/hr

Sofea

Candidate ID: 467325

Administrative Personal Assistant Executive Assistant

ADVANCED

Data Entry, Email management, Social Media Management, Microsoft Office...

INTERMEDIATE

Data Entry, Graphic Design, Photo Editing, Website Management...

Employment Preferences

Availability:

Full Time Part Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.78 per hour or $USD 587.82 per month

Full Time: $USD 6.78 per hour or $USD 1175.65 per month

Remote Staff Recruiter Comments

Sofea has been working for 5 years. She has performed various roles in different companies where she supported the following tasks:
- Email Management
- Calendar Management
- Social Media Management
- Booking Appointment
- Email Marketing
- Data Entry
- Basic graphic design
Since 2020 she started her freelance career and worked with UK clients as a Virtual Assistant.
She is proficient in Microsoft tools, Google Suite, and Canva,
She is available to start immediately. She is amenable to working the day shift for any part-time or fulltime position.

Predictive Index Behavioral Profile - Operator

Strongest Behaviors

Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
Methodical, steady, and even-paced; loses productivity when interrupted.
Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”

Behavioral Summary
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Sofea has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

Employment History

Front Desk Receptionist

Industry:

Hotel / Hospitality

Employment Period:

December 2017 to March 2020 (27 Months)

Duties and Responsibilities:

Handled payment processing and provided customers with receipts and proper bills and change.
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Drafted professional business documents, spreadsheets and correspondence.
Coordinated meetings, scheduling conference rooms and sending calendar invitations to attendees.
Scheduled and confirmed appointments.
Answered office phone and emails to schedule appointments, answer questions and document information.

Chat Moderator

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

May 2020 to October 2021 (17 Months)

Duties and Responsibilities:

Assisted organizational efforts by filing, entering data and answering phones.
Managed provider calendars by adding new appointments and rebooking patients to accommodate last-minute schedule changes.
Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.

Virtual Assistant/Data Entry

Industry:

Others

Employment Period:

February 2021 to June 2022 (16 Months)

Duties and Responsibilities:

England, United Kingdom A

Answered telephones and emails, replying to customer and vendor inquiries and issues quickly and effectively.
Helped customers select products best fitting personal needs.
Maintained data confidentiality when inputting public and non-public information into the system.

Social Media Manager

Industry:

Others

Employment Period:

September 2022 to November 2023 (13 Months)

Duties and Responsibilities:

Tracked social media metrics to determine audience growth rate, volume and reach.
Created social media strategies to increase sales and brand awareness across multiple platforms.

Administrative Assistant

Industry:

Others

Employment Period:

January 2023 to April 2025 (27 Months)

Duties and Responsibilities:

Managing emails and filtering important messages
Scheduling appointments, meetings, and calendar management
Organizing digital files and cloud storage (Google Drive, Dropbox, etc.)
Responding to client inquiries via email or chat
Following up with leads or clients
Data entry and database maintenance
Conducting research and compiling information Invoicing and basic bookkeeping (using tools like QuickBooks, Xero)

Education History

Field of Study:

Food & Beverage Services Management

Major:

Hotel And Restaurant Management

Graduation Date:

June 1, 2017

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Data Entry, Email management, Social Media Management, Microsoft Office, Booking Assistance, Graphic Design, Calendar Management,

INTERMEDIATE ★★

Data Entry, Graphic Design, Photo EditingWebsite ManagementeCommerce Site DevelopmentAdministrative SupportFacebook Ads

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/17898824326
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Acer (Intel Core i5)
Processor: Intel Core i5
Operating System: Windows 10

All-inclusive Rate: USD $10.83/hr

Maria

Candidate ID: 467166

Marketing Data and Reports Analysts Social Media Marketers Digital Marketers

ADVANCED

Social Media Marketing, Data Analysis, Market Research, Market analysis...

INTERMEDIATE

SEO, SEM, Video Editing, Photo Editing...

Employment Preferences

Availability:

Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 10.83 per hour or $USD 1877.65 per month

Remote Staff Recruiter Comments

Roma is a graduate of Production Design
She has 4 years of relevant work experience in E-learning, Food and Beverage, and Pharmaceutical companies
She has worked with clients based in Australia, Canada, US, and Philippines
She is adept at doing the following tasks:
- Market research and analysis
- Data Analysis
- Marketing Plan
- Social media content and management
- Content mapping
- Sales management
- Events coordination
- Project Management
- Video and Photo Editing
- Script writing
- Content writing
She has experience with SEO (on page and off page) and has done keyword research and SEO strategies
She has also done executing paid ad campaigns for Facebook, Instagram, and LinkedIn
Her biggest campaign was for brand awareness project that resulted for 20 percent increase for following on her clients social media accounts
She is proficient in using the following tools:
- Adobe Creative Suites
- Canva Pro
- SketchUp Pro 8
- Adobe Premiere
- Final Cut X
- Google Ads
- Google Analytics
- Facebook Ads
- YouTube Ads
- Instagram
- LinkedIn
- SEMrush
- Asana
- WordPress
- Keynote
- Mailchimp
- HubSpot
- Salesforce
- Hootsuite
She is available to start immediately and is amenable to working on a dayshift schedule for any full-time role.

Predictive Index Behavioral Profile - Maverick
https://www.predictiveindex.com/reference-profile/maverick/

Strongest Behaviors

Relative persistence as goals are pursued; keeps at it even when problems pop up. Steady, slower to change.
Somewhat casual with rules. More focused on the goal than how to get there; delegates some of the implementation details.
Generally takes each day as it comes, greeting it with few worries and relaxed demeanor, particularly if there’s some predictability involved.

Behavioral Summary

A very independent, confident, decisive, self-starter, intense and driving. She has a strong sense of urgency, can react and adjust quickly to changing conditions, generate novel ideas, and deal with them swiftly.

Employment History

Digital Marketing Strategist

Industry:

Property / Real Estate

Employment Period:

March 2021 to September 2021 (6 Months)

Duties and Responsibilities:

Evaluate and implement improvements on digital strategy.Research the latest digital tools and interactive trends.
Develop, implement and optimize SEO, social media, and pay-per-click campaigns.
Create integrated and cost-effective digital strategies.
Drive value for the organization.
Analyze and report on digital campaigns.
Analyze customer and user data.
Engage with clients, sales teams, and management.
Map out how digital assets will be optimized for business results.
Define and action digital events.

Marketing Assistant

Industry:

BioTechnology / Pharmaceutical / Clinical research

Employment Period:

September 2020 to February 2021 (5 Months)

Duties and Responsibilities:

Conducting market research and analyzing marketing surveys.
Employing online marketing analytics to gather information from the web and social media pages.
Creates marketing and social media campaigns and strategies
Generate, edit, publish and share daily content that builds meaningful connections and encourages community members to take action
Preparing promotional presentations and organizing promotional events.
Composing and posting online content for the company's social media page and website.
Writing marketing literature for company brochures and press releases.

Marketing Associate

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

March 2019 to August 2020 (17 Months)

Duties and Responsibilities:

Creating and building out paid social media campaigns to drive awareness, traffic and conversions
Maintain performance reports and trackers analyzing the assets and targeting of different campaigns
Execute tests on campaigns to develop ways on improving campaign performance
Monitoring, analysis, and reporting of email campaign performance
Creation, management, and publishing content to social media channels, including paid/sponsored social media ads
Monitor performance of campaigns and initiatives across social media channels to ensure the best possible results using an efficient and well-executed strategy
Provides actionable insights and recommendations that are relevant to the client's businesses to achieve their campaign goals through in-depth data analysis and research

Production Designer and Production Assisant

Industry:

Entertainment / Media

Employment Period:

April 2013 to December 2018 (68 Months)

Duties and Responsibilities:

Responsible for the visual concept of a film, television or theatre production.
They identify a design style for sets, locations, graphics, props, lighting, camera angles and costumes
They also deal with schedules, budgets and staffing.
They help achieve the director's vision together with art directors, prop makers, set builders

Social Media Executive and Administrative Officer

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

July 2022 to September 2023 (14 Months)

Duties and Responsibilities:

Doing research, writing, creating, or outsourcing the creation of any type of material (written, imagebased, video, etc.)
Assembling and posting material, monitoring how it performs on various social media platforms and the larger web.
Create successful social media influencer marketing programs to convert influential social media users into brand ambassadors who promote the company's goods and services.
Doing research, writing, creating, or outsourcing the creation of any type of material (written, image- based, video, etc.)
Assembling and posting material, monitoring how it performs on various social media platforms and the larger web.
Create successful social media influencer marketing programs to convert influential social media users into brand ambassadors who promote the company's goods and services.

Marketing & Communications Assistant

Industry:

Others

Employment Period:

December 2023 to March 2024 (2 Months)

Duties and Responsibilities:

Social Media Management

Oversee the day-to-day management of our social media platforms.
· Assist and collaborate with the marketing team to ensure the timely preparation of visual materials.
· Plan, create and schedule posts, including both visuals and video content.

Marketing & Communications Strategy

Creating and implementing our marketing and communications strategy, in collaboration with management and our branding team.
· Primarily utilising Facebook and Instagram as our central social platforms; nevertheless, we are eager to establish a presence on other platforms (e.g. TikTok and LinkedIn).
· Measure and report on engagement and return on spend.
· Website management and maintenance.

Content Implementation & Strategy

· Execute a content strategy, including copywriting and editing for social media the marketing team builds.
· Monitor and evaluate the performance of previous posts, assessing their effectiveness in reaching the target audience.
· Manage the distribution of newsletters to the subscriber list. Monitoring engagement and growth.
· Review and ensure the quality and consistency of advertising content.
· Monitor campaign performance to meet deadlines and KPIs.

Lead Magnets

· Create and manage lead magnet campaigns to capture and nurture leads effectively.
· Determine the frequency and timing of lead magnet promotions.
· Assist in the creation of lead magnets for advertising campaigns with the branding and marketing team’s help.

Audience Targeting

· Identify and understand the target audience's preferences, behaviours, and needs.
· Ensure posts are tailored to effectively engage the target audience.
· Trends and growth spots to capitalise on prospective audiences.

Community Engagement

· Respond promptly to inquiries and comments on social media platforms, the community page, and via email or chat.
· Foster a sense of community and engagement among our followers.

Digital Marketing Specialist

Industry:

Arts / Design / Fashion

Employment Period:

May 2024 to August 2024 (3 Months)

Duties and Responsibilities:

Digital Marketing Strategy: Develop and implement digital marketing strategies that focus on promoting products and increasing customer engagement.
Content Creation and Management: Assist in generating engaging content calendar for various digital channels, including websites, social media, and email campaigns, emphasizing product highlights and customer benefits.
Website Management: Optimize our website content for search engines, with a specific focus on enhancing product pages and landing pages using WordPress.
Social Media Management: Manage and grow our presence on key social media platforms, including Facebook, Instagram, and TikTok, adapting strategies to align with platform strengths and audience preferences.
Analytics and Reporting: Monitor and analyze digital campaign performance using tools. Adjust strategies based on data insights to optimize reach and effectiveness.
Email Marketing: Execute targeted email marketing campaigns to nurture leads and convert them into customers, focusing on product promotions and updates.
Product Promotion: Prioritize showcasing products through all digital marketing activities, ensuring clear and attractive presentation across all channels

Social Media Marketer

Industry:

Others

Employment Period:

September 2024 to July 2025 (9 Months)

Duties and Responsibilities:

Develop and execute effective social media strategies across multiple platforms, including Instagram, Facebook, LinkedIn, Pinterest, and Reddit.
Create engaging and visually appealing content, including infographics, images, and social media posts, to promote our course.
Actively participate in online communities and forums related to job search and career development.
Track and analyze social media metrics to measure campaign performance and optimize strategies.
Utilize WordPress to design and optimize landing pages for the course.

Marketing Associate

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

May 2019 to May 2019 (0 Months)

Duties and Responsibilities:

Creation, social media management, email marketing, and event planning.
Collect, analyze, and interpret market research data to identify trends,

Administrative Officer

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

May 2018 to January 2021 (32 Months)

Duties and Responsibilities:

Managed and organized catering orders, ensuring accurate processing and timely delivery to clients.
Managed client accounts, ensuring accurate information and timely communication regarding orders and deliveries.
Coordinated event logistics, including scheduling, staffing, and equipment rentals, to ensure seamless event execution.

Digital Marketing Specialist

Industry:

Education

Employment Period:

October 2021 to January 2023 (14 Months)

Duties and Responsibilities:

Increased website traffic from social media by 20% within 6 months by developing and implementing a social media marketing strategy for Facebook and Instagram.
Improved student understanding and satisfaction by creating engaging online learning materials, including video tutorials, interactive quizzes, and downloadable resources, resulting in a 95% student satisfaction rating.
Increased course completion rates by 15% within the first semester by collaborating with the teaching team to develop and implement a new online course curriculum incorporating gamification and personalized learning paths.
Developing and implementing effective digital marketing strategy.
Coordinating content, design, social media, PPC campaigns and other activities.
Measure KPIs and prepare the budget for Digital Marketing activities.
Develop specific campaigns to create and maintain high levels of customer interaction.
Manage the SEO strategy execution.
Drive traffic with PPC Campaign on AdWords, SM and affiliate/influencers websites.
Establish our Social Media strategy - based on a variety of channels.
Coordinate Email Marketing to incorporate and implement tracking and other digital marketing elements.
Setup all the technicalities for google analytics, other tracking codes, tag manager and anything else, that can provide us with input on user behavior.
Ensure contact reporting to management on performance.

Digital Marketing Specialist and Website Designer

Industry:

Consulting (Business & Management)

Employment Period:

March 2024 to March 2024 (0 Months)

Duties and Responsibilities:

Monitored website analytics and Google Ads performance to optimize online marketing strategies, resulting in a 12% reduction in advertising costs while maintaining a high ROI.
Analyze website analytics, social media metrics, and other digital marketing performance data to measure the effectiveness of campaigns and identify opportunities for improvement.
Implemented SEO best practices to improve website visibility and organic search rankings.

Education History

Field of Study:

Marketing

Major:

Marketing Communications

Graduation Date:

May 1, 2023

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Art/Design/Creative Multimedia

Major:

Production Design

Graduation Date:

January 2, 2018

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Social Media MarketingData AnalysisMarket ResearchMarket analysis

INTERMEDIATE ★★

SEO, SEM, Video EditingPhoto EditingSalesforce CRMContent WritingScript Writing

Work at Home Capabilities:

Internet Bandwidth: 100mbps
Working Environment: Private Room
Speed Test Result: Download: 27.83, Upload: 21.74
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Apple Macbook Pro 2021 (m1)
Processor: m1
Operating System: MacOS X

All-inclusive Rate: USD $13.87/hr

JANELLE

Candidate ID: 466993

Marketing Social Media Marketers Digital Marketers

ADVANCED

Microsoft, Marketing automation, CRM, Email Marketing...

INTERMEDIATE

Marketo, Salesforce CRM, MailChimp, Project Management...

Employment Preferences

Availability:

Part-Time

Preferred Timezone:

Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Remote Staff Recruiter Comments

Janelle has been working for 8 years in a manufacturing, banking, and IT business solutions company.
She is confident in creating data points from different systems like Hubspot and google analytics.
She is adept with email marketing, end-to-end project management, and social media management.
With her relevant work experiences in doing digital marketing campaigns, she has strengthened her creativity and analytical skills.
She is proficient in the following applications:
- MS Office, SharePoint
- CRM - SAP, Salesforce, Hubspot
- Marketing automation tool - Marketo, Hubspot, Mailchimp, Salesforce Pardot
- Content Management System - Adobe Experience Manager
- Data Visualization - Power BI
- Web Analytics - Google Analytics
- E-commerce Platform - Magento
- Graphic Design Platform - Canva

Predictive Index Behavioral Profile - Collaborator
https://www.predictiveindex.com/reference-profile/collaborator/

Strongest Behaviors

Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur.
Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.

Behavioral Summary
Janelle is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

This individual is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.

Employment History

Marketing Executive Associate

Industry:

Accounting / Audit / Tax

Employment Period:

March 2019 to September 2021 (30 Months)

Duties and Responsibilities:

Supported all Asia-Pacific Financial Services Go-to-Market (APAC FSO GTM) leaders and sector marketing leaders
Managed relationships with key stakeholders and maintains good working relationships across brand marketing and communications team and other functions
Supported the team with the best practice usage of the e-marketing tools
Created, configured and administered e-marketing campaigns
Supported the team with administrative tasks such as: BRET, legal review and other compliance-based activities required on brand marketing and communications programs
Managed production and approvals processes (including SCORE)
Assisted web team by prepping articles and creating redirects and UTMs • Provided event management support on major programs

SPECIALIST, MARKETING & SALES INTELLIGENCE

Industry:

Others

Employment Period:

December 2017 to March 2019 (15 Months)

Duties and Responsibilities:

Acted as support to the CRM applications used by the Key Account Managers and Sales representatives of the Adhesives business
Provided accurate and timely submitted management reports
Provided information and recommendations to be used for monthly tactical meetings

MARKETING OPERATIONS ANALYST

Industry:

Consulting (IT / Science / Engineering & Technical)

Employment Period:

September 2021 to October 2022 (13 Months)

Duties and Responsibilities:

Responsible for the operational aspects of campaign management, including but not limited to CRM, lead management, marketing automation, and data analytics using Salesforce
Manages the implementation of mass / targeted member campaigns from planning with different stakeholders to leading its operational execution. This involves acquisition and retention campaigns
Facilitates creation and implementation of marketing communication support such as but not limited to emailers, SMS, social media placements and Point-of-sale materials
Manages project timelines, expectations, resources and creates effective internal working process in close coordination with cross-functional teams
Recommends efficient ways to complete individual request tickets and apply best practices efficiently across all campaigns by leveraging templates and the capabilities of the marketing automation platform including: global application, tokens, snippets, dynamic content, A/B testing, workflow automations and review of customer journey maps
Maintains Salesforce campaigns and hierarchies for tactical use
Provides timely campaign reports and provide corresponding actionable insights & suggestions
Works closely with data and legal teams, supporting all governance projects related to marketing operations

MARKETING ASSOCIATE

Industry:

Banking / Financial Services

Employment Period:

January 2015 to December 2017 (35 Months)

Duties and Responsibilities:

Provided accurate and timely submitted MIS reports to the business
Supported the product manager and portfolio manager with needed MIS reports and with their marketing initiatives
Promoted the adoption, monitoring, and evaluation of the marketing campaign
Planned and executed various marketing events and activities to boost sales and increase awareness
Assisted in the development and implementation of marketing strategies which includes loyalty programs, incentive schemes, innovation of new product features and promotions
Performed continuous marketing research that involves execution of regular industry and competitive scans, monitoring of customer behavior and business productivity
Assisted in the development of marketing calendar and budget
Coordinated with the central purchasing and third-party suppliers for the development and requisition of marketing collaterals
Conducted article write-ups of business activities and programs
Ensured maintenance of the website and other social media accounts

MARKETING COORDINATOR

Industry:

Others

Employment Period:

May 2022 to March 2024 (22 Months)

Duties and Responsibilities:

Executed end-to-end campaigns from planning, scheduling, testing, tracking, creating workflows and reporting
Monitored campaign performance in real time, analyzing key metrics such as clickthrough rates, conversion rates, and revenue per email (RPE)
Ran A/B testing of copies, subject headers, offers, and landing pages to continually improve key metrics across campaigns
Created and maintained automation workflows such buyer registration, welcome series and abandoned cart
Identified various audience segments, their behaviors, needs and wants, their touchpoints with the company
Established a customer journey map and SOPs as company references and guide for enhancements
Managed the graphic designers, product managers, copywriters and business development managers to ensure that the project timeline and requirements are followed
Sent promotional campaigns and transactional messages thru SMS marketing
Kept the website updated in terms of content, promotions and user interface
Monitored and tracked performance of the email, SMS, website, blogs, paid and search ads, SEO and social media marketing channels
Curated engaging content for the website, Facebook, LinkedIn, X and Instagram

MARKETING AUTOMATION SPECIALIST

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2024 to January 1970 (651 Months)

Duties and Responsibilities:

Works closely with members of cross-functional teams to create meaningful and strategic lifecycle marketing strategies
Handles campaign set-up, segmentation, scheduling, QA testing, tagging and deployment of one-time, automated recurring/triggered and dynamic multi-channel campaigns
Takes lead in campaign ideation, opportunity sizing, asset development, deployment, testing, optimization, analysis, and reporting
Oversees and process inbound marketing requests in Asana
Manages the website’s content and utilize them to create lead nurturing workflows
Maintains database hygiene and regular cleansing to ensure email deliverability
Established process instructions and standard operating procedures to ensure service quality and business continuity
Analyzes and leverages data to develop a strategy to meet company goals
Deploys A/B tests to drive the most effective ROI and incremental lift. Lead pre-test analysis, test design, execution, measurement, and post-test analysis
Collaborates with acquisition marketers, pricing experts, product managers, brand stakeholders, and, from time to time, our executive council
Tests new ideas, channels and find better ways in achieving company goals

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Hotel and Restaurant Management

Graduation Date:

March 2, 2013

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Microsoft, Marketing automation, CRM, Email Marketing, Analytical Skills,

INTERMEDIATE ★★

MarketoSalesforce CRMMailChimpProject Management

Work at Home Capabilities:

Internet Bandwidth: 100 Mbps and above
Working Environment: Shared Room
Speed Test Result:
Internet Type: Broadband
Hardware Type: Laptop
Brand Name: Lenovo (Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz)
Processor: Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.19 GHz
Operating System: Windows 10

All-inclusive Rate: USD $10.83/hr

Sheryl

Candidate ID: 466346

Administrative Technical Support Specialists

ADVANCED

Email Handling, Data Entry, Technical Support, Customer Service...

INTERMEDIATE

Data Entry, Order Processing...

Employment Preferences

Availability:

Full Time

Preferred Timezone:

Australian Eastern Standard Time Australian Central Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 10.83 per hour or $USD 1877.65 per month

Remote Staff Recruiter Comments

Sheryl worked as Executive Virtual Admin Assistant.
Her tasks includes:
- Lead Generation
- Data Entry
- Schedule Management
- Social Media Posting
She also worked as IT Service Desk Analyst
She installed and performed minor repairs on hardware and software.
She evaluates problems on applications, networks, servers and technical issues.
She handled Active Directories and Office 365.
- Password reset
- Account Unlock
- Ticket Creation
She used:
- Citrix
- Active Directory
- RingCentral
- Avaya
- Team viewer
- AWS
- Zendesk
- Remedy
- ServiceNow
- Teams
- Outlook
- GSuite
- Excel
- Powerpoint
- VMware
She can Start ASAP

Predictive Index Behavioral Profile - Altruist
www.predictiveindex.com/reference-profile/altruist/

Strongest Behavior

Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.

Behavioral Summary

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Sheryl is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Sheryl gets along easily with a wide variety of people.

Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.

Employment History

Center Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2008 to December 2009 (13 Months)

Duties and Responsibilities:

Basic troubleshooting in Outlook, Computers, and other applications that we support.
Doing password reset and account unlock using active directory and creating tickets using the remedy.
Pulling up and sending data using Microsoft Excel.
Expedited support calls by creating repeatable scenario guides for common technical problems.
Issued refunds, merchandise exchanges, and price adjustments in compliance with company policies.
Managed details of completing sales payments, refunds, and exchanges, including issuing a store credit.
Provided expert service by communicating information to customers and following up on promises.
Produced weekly reports outlining the business operations successes and gaps for the senior management team

Support Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2009 to June 2011 (29 Months)

Duties and Responsibilities:

Basic troubleshooting in Outlook, Computers, and other applications that we support.
Doing password reset and account unlock using active directory and creating tickets using the remedy.
Pulling up and sending data using Microsoft Excel.
Expedited support calls by creating repeatable scenario guides for common technical problems.
Issued refunds, merchandise exchanges, and price adjustments in compliance with company policies.
Managed details of completing sales payments, refunds, and exchanges, including issuing a store credit.
Provided expert service by communicating information to customers and following up on promises.
Produced weekly reports outlining the business operations successes and gaps for the senior management team

Customer Interaction Agent II/ Mentor (SME)

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2013 to May 2014 (15 Months)

Duties and Responsibilities:

Basic troubleshooting in Outlook, Computers, and other applications that we support.
Doing password reset and account unlock using active directory and creating tickets using the remedy.
Pulling up and sending data using Microsoft Excel.
Expedited support calls by creating repeatable scenario guides for common technical problems.
Issued refunds, merchandise exchanges, and price adjustments in compliance with company policies.
Managed details of completing sales payments, refunds, and exchanges, including issuing a store credit.
Provided expert service by communicating information to customers and following up on promises.
Produced weekly reports outlining the business operations successes and gaps for the senior management team.
Processed the day-to-day documentation between departments, consistently maintaining effective communication and eliminating bottlenecks.
Completed all required paperwork within anticipated timeframes.
Utilized downtime to perform routine tasks, preventing service delays.
Monitored processes and recommended methods for improvement. Kept work area organized and clutter-free.
Reviewed activities regularly to identify opportunities for improvement.
Required minimal oversight to complete job tasks, meeting all deadlines and goals.
Supported operations with consistent maintenance and updates of corporate files and records.

Analyst/Senior International Helpdesk Analyst

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2014 to July 2018 (49 Months)

Duties and Responsibilities:

Expedited support calls by creating repeatable scenario guides for common technical problems.
Performed one-on-one remote helpdesk calls resolving customer issues via calls, emails, chats.
Collaborated with IT personnel to develop solutions to rare and unusual technical concerns.
Installed and performed minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Communicated clearly with internal and external teams to assess requirements and end goals and distribute findings information in easily understood form.
Distributed customer complaint and feedback data to appropriate personnel for incorporation into future operations and production efforts.
Prioritized backlog work to quickly eliminate critical issues and work through remaining issues by order of severity and impact on product performance, security, or usability.
Determined the optimal corrective actions to obtain the desired quality level.

IT Service Desk Analyst Level 5

Industry:

Employment Period:

August 2018 to May 2022 (45 Months)

Duties and Responsibilities:

Offered remote onboarding services, helping customers to complete initial device setup and connection procedures.
Exploited remote access software to directly intervene on Internet-connected customer systems.
Performed one-on-one remote helpdesk calls resolving customer issues via chat, calls, and emails
Answered user inquiries regarding computer software or hardware operation to resolve problems.
Installed and performed minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Evaluated problems with applications, workstations, servers, and network components to serve customers and manage technical questions.
Part of the Active Directory Admin Team, We manage User Account creations, terminations, account extensions, Roles Management.
Part of the Triage Team - we process escalation tickets for Level 1 agents.

Executive Virtual Admin Assistant

Industry:

Employment Period:

August 2022 to October 2022 (2 Months)

Duties and Responsibilities:

• Initiating conference calls between Clients and the CEO
• Doing the credit restoration process
• Gathered cold leads from Facebook and Google
• Reaching out to the clients for the updates
• Answering chat/ comment inquiries from Facebook ads
• Basic Facebook and Instagram posting
• Collecting data from the clients
• Task and schedule management
• Attending and initiating meetings via zoom and ring central

Education History

Field of Study:

Education/Teaching/Training

Major:

Science and Mathematics

Graduation Date:

April 19, 2007

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Email Handling, Data Entry, Technical Support, Customer Service, Administrative Support, Service Desk, ServiceNow, Remote Troubleshooting, Quality audit, Chat Support, Email Support, Email management, Windows applications, Help desk, HelpDesk Ticketing, HelpDesktop Support, Call Handling, Citrix XenApp, Documentations,

INTERMEDIATE ★★

Data EntryOrder Processing

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/13915529232
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: HP (Intel Core i5)
Processor: Intel Core i5
Operating System: Windows 10

All-inclusive Rate: USD $9.82/hr

Tedlyn

Candidate ID: 466121

Administrative Back-Office Administrators Executive Assistant

ADVANCED

Administrative Support, Executive Assistance, Virtual Assistant Skills, Salesforce CRM...

INTERMEDIATE

Data Entry, Project Management, SEO, Xero...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.82 per hour or $USD 851.07 per month

Full Time: $USD 9.82 per hour or $USD 1702.15 per month

Remote Staff Recruiter Comments

Tedlyn is a seasoned Executive/Virtual Assistant with ~18 years’ total experience: 10 years in BPO/call center operations and 8 years (since 2017) as a remote EA/VA. Teddy supports C-suite leaders and founders across Australia, the US, and the UK, handling end-to-end email/calendar management, admin ops, reporting, light websites/content, social media scheduling, and bookkeeping (invoicing/reconciliation). Known for proactivity, discretion, and going the extra mile on both business and occasional personal tasks.

Core Skillset

Executive & Admin Support

Inbox zero practices, triage/filters, drafting responses
Calendar control, meeting logistics, follow-ups, travel/light personal tasks
Weekly reporting (e.g., team attendance, basic ops dashboards)
Competitor checks / light market research

Project & Workflow Coordination

Task boards, status updates, SOP upkeep; experience across multiple PM tools

Contracts & Documentation

Preparing and sending e-sign contracts, routing to correct contacts, tracking signatures, filing

Bookkeeping

Xero, QuickBooks — invoicing, payment posting, monthly reconciliation

Web & Content

Basic website maintenance/updates
Social media: content scheduling, captions, graphics; Buffer for scheduling
Video: light editing for YouTube (PowerDirector)
Design: Canva for posts, thumbnails, simple assets

Lead Generation

LinkedIn Sales Navigator: list building / contact sourcing

Tools & Platforms

PM/Collab: ClickUp, Monday.com, Trello, Asana
CRM/Marketing: HubSpot; Buffer (social scheduling)
Finance: Xero, QuickBooks
Content: Canva, PowerDirector; basic website editors/CMS
Prospecting: LinkedIn Sales Navigator
General: Google Workspace, Microsoft Office

Industry Exposure

Esports (EA to CEO)
Hospitality/Hotels (EA to Directors)
Online Business Coaching / SMB Systems
Medical/Healthcare (doctor’s brand socials)

Summary of Work Experience

Executive Assistant (Esports, AU) — Remote

Managed executive email/calendar; coordinated meetings and deliverables
Prepared docs, tracked actions, supported ad-hoc research and reporting

Executive Assistant (Hotels, AU) — Remote

Daily inbox/calendar ownership for Directors; weekly attendance/ops reports
Basic website maintenance and social content creation/scheduling

Operations/EA (Online Business Coach, US) — Remote

Contract admin: prepared, sent for e-signature, tracked and filed
Bookkeeping: Xero/QuickBooks invoicing and monthly reconciliation
Social media graphics/captions; scheduled via Buffer

Marketing Support (Medical) — Remote

Created/posting content aligned to the physician’s services
Assisted on podcast info posts and channel upkeep

BPO/Call Center (PH) — Onsite

10 years across customer support/ops environments (foundation in service, SLAs, quality)

She can start immediately and is amenable both Full-time and Part-time arrangement.

Predictive Index Behavioral Profile- Persuader

Strongest Behaviors

Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.

Behavioral Summary
Tedlyn Joy is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.

Teddy has been working for 10 years catering to clients in the US and Australia.
She has a solid background as an Executive Assistant/Virtual Assistant where she has equipped herself with various tasks such as:
- project management
- customer service
- email management
- calendar management
- travel coordination/arrangements
- invoicing/payment processing
- answering phone calls
- lead generation
- content creation
- social media management
- graphics designing
- video editing
She is confident with the administrative support she has done over the years.
Some of the tools that she is proficient in are:
- Google Workspace
- MS Office Suite
- Asana
- Clickup
- Trello
- Hubspot
- Salesforce
- Xero
- Slack
- Shopify
She is available to start immediately

Predictive Index Behavioral Profile- Persuader
https://www.predictiveindex.com/reference-profile/persuader/

Strongest Behaviors

Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.

Behavioral Summary
Tedlyn Joy is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.

Employment History

Virtual Assistant

Industry:

Construction / Building / Engineering

Employment Period:

November 2022 to January 2023 (2 Months)

Duties and Responsibilities:

Answer phone calls and respond to emails.
Schedule meetings with clients / calendar management.
Issue invoices to clients.
Prepare presentations according to instructions given.
Make travel arrangements if needed.
Other administrative tasks assigned by the client.

Customer Service Associate

Industry:

Others

Employment Period:

September 2010 to January 2014 (40 Months)

Duties and Responsibilities:

Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport. Update customer information in the customer service database during and after each call. Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.

Sr. Operations Representative

Industry:

Others

Employment Period:

January 2014 to February 2017 (37 Months)

Duties and Responsibilities:

Perform account level research and advise customers of products that may benefit them. Stay up to date on all changes, developments and enhancements for all systems, products, and upgrades and update account information and complete accurate documentation.

Executive Management Assistant

Industry:

Accounting / Audit / Tax

Employment Period:

January 2019 to July 2019 (6 Months)

Duties and Responsibilities:

Maintain a daily record of administrative duties and schedules. Among my other duties are filing and organizing my employer's files, responding to emails, scheduling meetings and travel arrangements, and assisting with the production of presentation materials.

Personal Assistant & Jr. Executive Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

June 2022 to October 2022 (4 Months)

Duties and Responsibilities:

Email Mangement (MS Outlook)
Calendar Management
Process invoice to clients using Xero
Project Management using Trello.
Keep track and measure content performance across client LinkedIn using Shield Analytics.

Executive Assistant to the CEO

Industry:

Entertainment / Media

Employment Period:

March 2021 to November 2021 (8 Months)

Duties and Responsibilities:

Assists the CEO with daily administrative activities.
Manage CEO's day to day calendar.
Planning sophisticated and extensive travel arrangements, itineraries, and agendas.
Compiling materials for meetings and minutes of the meeting.
Completing expense reports, authoring and preparing communications.

Executive Assistant

Industry:

General & Wholesale Trading

Employment Period:

September 2019 to March 2021 (18 Months)

Duties and Responsibilities:

Perform a variety of administrative tasks and support our company’s senior-level managers. Manage calendars, making travel arrangements and preparing expense reports. Manage executives’ calendars and set up meetings. Make travel and accommodation arrangements.

Executive Assistant

Industry:

Computer / Information Technology (Software)

Employment Period:

November 2017 to December 2018 (13 Months)

Duties and Responsibilities:

Keep track of administrative chores and schedules on a daily basis. Among my other responsibilities are filing and organizing my employer's files, responding to emails, scheduling meetings and travel arrangements, and assisting with the production of presentation materials.

Executive Administrative Assistant

Industry:

Arts / Design / Fashion

Employment Period:

April 2017 to November 2017 (7 Months)

Duties and Responsibilities:

Handles administrative duties such as scheduling, evaluating, prioritizing, and responding to emails, answering and returning phone calls, organizing paperwork, keeping records, taking notes at meetings, and any other administrative tasks that help the executive accomplish their duties.

Executive Assistant/Tech VA

Industry:

Consulting (Business & Management)

Employment Period:

September 2021 to April 2023 (18 Months)

Duties and Responsibilities:

Manage email and calendar management for the CEO.
Create content and graphics in Canva.
Repurpose content for social media and edit YouTube videos
Book travel arrangment.
Help clients automate their business with diffrent CRM's like Asana, Trello, ClickUp, HubSpot.

Virtual Assistant

Industry:

Consulting (Business & Management)

Employment Period:

April 2023 to October 2023 (6 Months)

Duties and Responsibilities:

Assisted project managers in planning and executing various projects, ensuring adherence to project timelines and deliverables.

Executive Assistant

Industry:

Automobile / Automotive Ancillary / Vehicle

Employment Period:

June 2023 to February 2024 (8 Months)

Duties and Responsibilities:

Manage daily calendar, appointments, meetings, tech schedule, downtime, payroll, tech drop reconciliation, hiring, training, and account receivables.
Review performance and report findings to Senior Manager.
Coordinate and schedule leads from Google Ads, Dispatch, and social media.

Executive Assistant ( Part Time)

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

February 2024 to January 1970 (649 Months)

Duties and Responsibilities:

Provided comprehensive administrative support to the CEO and executive team at a dynamic tech startup.
Managed calendars, coordinated meetings, handled email correspondence, assisted with project management, prepared presentations, conducted research, and maintained confidentiality of sensitive information.
Demonstrated excellent organizational skills and multitasking ability in a fast-paced environment.

Education History

Field of Study:

Marketing

Major:

Marekting

Graduation Date:

March 29, 2004

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Law

Major:

Law

Graduation Date:

March 26, 2010

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Administrative SupportExecutive AssistanceVirtual Assistant SkillsSalesforce CRM

INTERMEDIATE ★★

Data EntryProject ManagementSEOXero

Work at Home Capabilities:

Internet Bandwidth: Greater than 100mbps
Working Environment: Private Room
Speed Test Result: Download: 201.99, Upload: 182.44
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: MacBook Air (Apple M1)
Processor: Apple M1
Operating System: MacOS X

All-inclusive Rate: USD $7.29/hr

Charmaine

Candidate ID: 466097

Administrative Purchasing Specialists

ADVANCED

Customer Handling, Administrative Skills, Speaking Skills, Email Handling...

INTERMEDIATE

...

Employment Preferences

Availability:

Full Time

Preferred Timezone:

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.29 per hour or $USD 1263.40 per month

Remote Staff Recruiter Comments

Charmaine has 8 years of relevant work experience. She has performed various administrative and customer service functions in logistics and BPO industries catering to clients who are based in Australia for the last 8 years where she supported the following tasks:
- Purchasing Management
- Order Fulfillment
- Order Processing
- Shipment and Delivery Management
- Billing and Payment Assistance
- Customer Service
- Call Handling
- Email Management
- Administrative Tasks
She previously got promoted and recognized as the Top Consultant for the year 2015.
She is proficient with the following tools/applications:
- Zendesk
- Slack
- Skype
- Microsoft Office (Excel and Word)
- Google Workspace
She is available to work full-time but needs 2- weeks' notice before starting.

Predictive Index Behavioral Profile - Promoter

predictiveindex.com/reference-profile/promoter/

Strongest Behaviors

Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
Focused on goals and the people needed to get there.
Teaches and shares; often working collaboratively with others to help in any capacity.
Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.

Behavioral Summary

Charmaine is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to Charmaine to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.

Employment History

Elementary and Junior HS English Teacher

Industry:

Education

Employment Period:

February 2013 to April 2014 (14 Months)

Duties and Responsibilities:

Class adviser for 7th grade students
Prepared engaging classroom discussion topics to improve students' communication skills.
Worked closely with other teachers to ensure all other avenues of the curriculum are met to ensure students are progressing accordingly.
Completed all grading, create progress reports and conduct parent conferences in a timely manner.
Support parents and students with alternative strategies and provide additional assistance with daily assignments and projects. St. Vincent School

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2014 to May 2017 (36 Months)

Duties and Responsibilities:

Customer Service Representative | 05/2014 - 05/2017

Handled live chat concerns for Telstra Consumer account enquiries
Provided chat assistance for billing, orders, sales and payment transactions

Awarded top Agent - Best of the Best Consultant, Top Consultant of 2015 and overall Top 3 Consultant 2015.

Subject Matter Expert - March 2016 to March 2017

Provided subject matter expertise in handling escalated customer chats as needed
Conduct floorwalks and side by side sessions with agents to ensure that excellent customer experience is delivered daily.
Handled immersion teams from training to nesting period in operations.

Delivery Coordinator & Purchasing Assistant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2017 to May 2022 (59 Months)

Duties and Responsibilities:

Provide support in pick-up and delivery of products according to customer orders.
Contact customers to confirm delivery date and address.
Respond to delivery related inquiries and concerns from customers.
Make last-minute order adjustments as requested by customers
Notify customers about any delivery delays in advance.
Schedule deliveries and prepare delivery documentations

PURCHASING ASSISTANT - AUGUST 2021 - MAY 2022

Process orders of Accessories such as rugs and cushions for customers and showroom floorstocks directly to suppliers.
Process invoices from suppliers to be sent to the Accounts Team.
Process shipments and containers for local and international suppliers.
Provide arrival dates of containers to the Deliveries Team, Showroom Team and customers via email.
Confirm receipt of items in the warehouse for assigned supplier.

CSR

Industry:

Retail / Merchandise

Employment Period:

February 2023 to September 2023 (7 Months)

Duties and Responsibilities:

Customer Interaction Documentation: Document customer interactions when necessary, compiling documents needed
Live Selling Assistance: Provide support in Mega live selling campaigns by answering customer queries on live chat
Platform Monitoring of Messages: Manage answering all platforms under the designated account
Monitor and answer all reviews on all sales platforms
Handles all complaints received on all sales platforms and coordinates with relevant departments as needed
Relationship Building with Customers: Establish and maintain a good rapport with customers
Research & Inventories: Scours for new promotions, events, and products by competitors, and reviews available stocks with our warehouse and retail team.
Compares this information to online e-commerce pages to ensure accurate stock allocation.

Sales & Administrative Assistant

Industry:

Retail / Merchandise

Employment Period:

September 2023 to April 2024 (6 Months)

Duties and Responsibilities:

Administrative Tasks:
- Manage and organize office files, documents, and correspondence.
- Schedule meetings, appointments, and coordinate events.
- Perform data entry and maintain accurate records.
Order Processing: Process sales orders and ensure timely fulfillment.
- Handle returns and exchanges, and resolve any related issues.
Inventory Management:
- Monitor and manage inventory levels, and reorder supplies as needed.
- Coordinate with suppliers and track deliveries.
Customer Interaction:
- Handle customer inquiries via phone, email, or in person.
- Provide information about products or services and assist with order processing.

CSR

Industry:

Retail / Merchandise

Employment Period:

May 2024 to September 2024 (4 Months)

Duties and Responsibilities:

Manage customer inquiries: Handle and respond to a high volume of customer emails in a timely and professional manner, ensuring all inquiries are addressed promptly and effectively.
Resolve Issues: Troubleshoot and resolve customer issues and complaints related to products, services, or account management, providing clear and accurate solutions.
Maintain Communication Records: Accurately document all customer interactions and follow-up actions in the CRM system to ensure comprehensive records are maintained.
Enhance Customer Experience: Provide exceptional customer service by delivering personalized responses and anticipating customer needs, thereby improving overall satisfaction and loyalty.
Escalate Complex Issues: Identify and escalate complex or unresolved issues to senior team members or appropriate departments for further investigation and resolution.
Audience Engagement: Actively engage with followers by responding to comments, messages, and mentions, fostering a positive community and building strong relationships with the audience.

Trafficking Associate- Advertising Associate

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

September 2022 to February 2025 (29 Months)

Duties and Responsibilities:

Identify New Prospects: Research and identify potential clients or customers through various channels such as social media, websites, and industry directories.
Generate Leads from Social Media and the Web: Utilize social media platforms and online resources to engage with potential leads and convert them into prospects.
Assist the Designs Team to Upload Traffic or Sponsor Ads to School Sports Hub Sites: Collaborate with the Designs Team to upload traffic or sponsor ads to designated areas on school sports hub sites.
Ensure No Google Ads Rotate Within Sponsors' Ad Spots: Monitor and manage Google Ads Manager to prevent rotation of Google ads within designated sponsor ad spots, ensuring proper visibility for sponsors.
Update Each School's Website with Monthly Web Statistics: Regularly update each school's website with monthly web statistics to analyze and understand traffic patterns and visitor behavior.

Education History

Field of Study:

Education/Teaching/Training

Major:

Secondary Education Major in English

Graduation Date:

March 30, 2012

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Customer Handling, Administrative Skills, Speaking Skills, Email Handling, Order Management, Order Processing, Purchasing Management,

INTERMEDIATE ★★

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: Download: 21.50, Upload: 44.64
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Lenovo (Intel Core i5)
Processor: Intel Core i5
Operating System: Windows 11

All-inclusive Rate: USD $6.78/hr

Alfie

Candidate ID: 465739

Customer Support Phone Support Agents Email Support Agents Collections Professionals

ADVANCED

Project Management, CRM, Customer Handling, Collections...

INTERMEDIATE

Lead Generation, Legal, Skiptrace, Trello...

Employment Preferences

Availability:

Full Time Part Time

Preferred Timezone:

Australian Eastern Standard Time Australian Western Standard Time Australian Central Standard Time New Zealand Daylight Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.78 per hour or $USD 587.82 per month

Full Time: $USD 6.78 per hour or $USD 1175.65 per month

Remote Staff Recruiter Comments

Alf has over 10 years of relevant work experience. He started working in a BPO as a Collection Specialist. He then transferred to a third-party collections agency as a Case Manager. In mid-2015, he ventured into remote work and was hired as a Customer, Pricing, and Inventor Specialist in a logistics company in Australia.
He recently received a certificate for an online course he took about Operations and Supply Chain Management.
He is proficient in supporting the following:
- Collection (phone and email)
- Pricing negotiation with vendors/suppliers
- Inventory
- Report generation
- Lead generation
He has strong experience with dealing with wholesales, and retail orders specifically for ship cargo containers. He prepares purchase orders and invoices, and coordinates with the suppliers in terms of the order specification.
His experience with MYOB involves updating customer files, and price lists.
In terms of Excel, he can do basic formulas, charts, pivots, VLOOKUP, and basic forecasting.
He is an adept user of MYOB, Trello, Asana, Container Exchange, Container Chain, Gmail, Zoho, MS Outlook, MS Teams, and Salesforce.
He can start ASAP.
He prefers working the day shift for any part-time or full-time role.

Predictive Index Behavioral Profile - Specialist

Strongest Behaviors

Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines

Behavioral Summary

Alfie is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

With experience and/or training, Alfie will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Alfie is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

Employment History

Admin I Sales I Logistics Specialist I Pricing and Inventory Manager

Industry:

Transportation / Logistics

Employment Period:

February 2015 to July 2023 (101 Months)

Duties and Responsibilities:

LOGISTICS
• Establish and maintain maximum and minimum consumables inventory levels
• Coordinate with the in-house sales team to promote accurate and timely processing of orders for customers
• Provide assistance in maintaining logistics planning tasks
• Scan orders into the computer and track shipments across multiple channels
• Approve timesheets associated with deliveries and pick-ups
• Administer and maintain inventory control program systems
• Support with the maintenance of logistics policies, procedures, support plans, and similar data.
• Manage and monitor the performance of the entire fleet, routing and schedule planning

ADMIN

• Oversee the administration of program files and relevant documents, including the filing of documents, physically and electronically;
• Registering and tracking all incoming and outgoing physical correspondence
• Perform receptionist, and operator tasks as needed
• Assist in the preparation and implementation of financial processes as needed
• Manage public information materials
• Manage equipment and assets
• Perform other logistical and administrative tasks within the program’s scope of activities, as instructed by management.

-SALES-

• Develop and execute sales strategies to achieve business objectives and revenue targets.
• Analyze market trends, identify potential customers, and explore new business opportunities.
• Collaborate with senior management to establish sales goals, budgets, and forecasts.
• Recruit, train, and mentor a high-performing sales team.
• Set sales targets and performance metrics for the team, and monitor their progress.
• Provide coaching, guidance, and support to improve individual and team performance.
• Conduct regular performance reviews and implement strategies to drive sales productivity.
• Build and maintain strong relationships with key customers and prospects.
• Understand customer needs and provide appropriate solutions and product recommendations.
• Coordinate with other departments, such as operations and logistics, to ensure timely delivery and customer satisfaction.
• Resolve customer complaints and issues in a timely and satisfactory manner.
• Monitor sales activities, track leads, and manage the sales pipeline.
• Prepare sales forecasts, reports, and presentations for management.
• Analyze sales data to identify trends, evaluate performance, and make data-driven recommendations for improvement.

Case Manager

Industry:

Banking / Financial Services

Employment Period:

January 2014 to February 2015 (13 Months)

Duties and Responsibilities:

Cold calling to debtor for both Australia and NZ.
Sending a correspondence / demand letter to debtor.
Creating auto response for debtor's account
Resolve accounts delinquency by suggesting urgent payment method, offer payment plan, referred to government consolidation agency.
Resolve escalation and create reports.

Collection Specialist

Industry:

Banking / Financial Services

Employment Period:

December 2008 to October 2013 (58 Months)

Duties and Responsibilities:

Receiving Inbound and performing outbound calls
Collecting payment due amount for credit card members and advising payment for pros and cons.
Helping credit card members by suggesting payment method to avoid account further in past due
Providing resolution to Card Member to re-establish credit report

Education History

Field of Study:

Logistic/Transportation

Major:

BSBA Operations and Supply Chain

Graduation Date:

July 15, 2024

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Logistic/Transportation

Major:

Professional Certificate

Graduation Date:

October 26, 2023

Located In:

Malaysia

License and Certification: :

N/A

Field of Study:

Business Studies/Administration/Management

Major:

Professional Certificate

Graduation Date:

July 18, 2024

Located In:

Malaysia

License and Certification: :

N/A

Skills

ADVANCED ★★★

Project Management, CRM, Customer Handling, Collections, Back-office, Windows applications, Customer Service Management, Legal Services, Australian Securities and Investments Commission, ERP,

INTERMEDIATE ★★

Lead Generation, Legal, Skiptrace, Trello, Asana, Zoho CRMMYOBAdministrative SupportSalesInventory Management

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/13987674749
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: DESKTOP-SE72MSB (11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GHz)
Processor: 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GHz
Operating System: Windows 11

All-inclusive Rate: USD $8.30/hr

Hazel

Candidate ID: 465509

Accounting & Bookkeeping Xero Accountants QuickBooks Accountants

ADVANCED

Xero, QuickBooks, Bookkeeping...

INTERMEDIATE

Bookkeeping, Data Entry, General Accounting, QuickBooks...

Employment Preferences

Availability:

Full Time Part Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.30 per hour or $USD 719.45 per month

Full Time: $USD 8.30 per hour or $USD 1438.90 per month

Remote Staff Recruiter Comments

Hazel presents as a highly qualified and well-rounded candidate with a strong background in executive assistance, bookkeeping, and business operations support. With over five years of international experience across industries such as real estate, construction, and healthcare, she brings a blend of financial acuity, tech-savviness, and operational maturity that align exceptionally well with the role’s requirements.

Bookkeeping & Financial Operations:
Hazel is a certified Xero Adviser and QuickBooks ProAdvisor with demonstrated expertise in full-cycle bookkeeping. She has hands-on experience in transaction categorization, bank and credit card reconciliation, generating financial reports (P&L, balance sheets, cash flow), invoicing, AP/AR management, and payroll support. Her roles consistently included cleaning up historical records and correcting discrepancies indicating diligence, attention to detail, and ownership of financial accuracy.

Operational Systems & Administrative Support:
Her background as an Executive Assistant includes calendar and travel management, stakeholder coordination, meeting support, and CRM management. She is adept at managing inboxes, optimizing workflows, and supporting business process improvements. Hazel has developed SOPs, maintained SharePoint and Google Drive repositories, and managed various integrations showcasing a highly organized, systems-driven approach.

Tech Proficiency & Remote Experience:
Hazel has worked extensively in remote environments and is proficient with a broad range of tools including Google Workspace, Xero, QuickBooks, MS Office, Slack, Trello, ClickUp, Airtable, Yardi Voyager, Authentisign, Canva, and more (as seen in the System Experience section on page 1). She has worked with cloud-based CRMs, project coordination tools, and data systems, making her highly adaptable and tech-comfortable.

Communication & Problem-Solving Skills:
Her roles have required direct communication with stakeholders, vendors, and internal teams, as well as documentation handling and professional correspondence. Hazel’s ability to balance financial and administrative functions while supporting C-level executives suggests a high level of self-direction, professionalism, and proactive problem-solving.

Behavioral Summary (inferred):
Hazel demonstrates a proactive, organized, and detail-focused working style. Her progression into increasingly complex roles and her experience managing sensitive financial data reflect a high level of trust and reliability. She thrives in evolving roles, anticipates needs ahead of time, and executes efficiently.

Predictive Index Behavioral Profile - Specialist

Strongest Behaviors

Very careful with rules; is literal and unwavering in interpreting rules, schedules and results. Puts tremendous pressure on themself to move quickly through the day.
Cautious, exacting, and very thorough; often perfectionistic. Works diligently to ensure nothing falls through the cracks, and follows up intensely to ensure results are precisely on-time, accurate, and were achieved using the proper methods.
Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan

Hazel has been working for more than 3 years in bookkeeping and administrative task
She has worked with 4+ International Clients Since 2014
She is a Certified Xero Adviser and Certified Quickbooks Proadvisor.
She is proficient in using Xero, Quickbooks, MYOB, Zoho, Excel, peachtree, Freshbooks, Aave, Asana, Uplisting, Canva, Sage, and Airtable
She has experience in Financial Reporting, Auditing, Payroll, Budgeting/ Forecasting, Inventory Management, Financial Analysis, Data Migration, 3rd Party Apps Integration, AR/AP Billing & Collection, and Tax Preparation & Filing
She has 2 years of experience in Australian Accounting
She can start immediately

Predictive Index Behavioral Profile - SPECIALIST

HAZEL KRIS will most strongly express the following behaviors:

Very careful with rules; is literal and unwavering in interpreting rules, schedules and results. Puts tremendous pressure on themself to move quickly through the day.
Cautious, exacting, and very thorough; often perfectionistic. Works diligently to ensure nothing falls through the cracks, and follows up intensely to ensure results are precisely on-time, accurate, and were achieved using the proper methods.
Needs operational efficiencies: pushes hard to get things done as fast as possible, using proven methods, and ensuring a high-quality outcome. Very little tolerance for routines.

Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.

BEHAVIORAL SUMMARY

HAZEL KRIS is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

With experience and/or training, HAZEL KRIS will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and HAZEL KRIS is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions

Employment History

Sales Assistant

Industry:

BioTechnology / Pharmaceutical / Clinical research

Employment Period:

April 2013 to December 2018 (67 Months)

Duties and Responsibilities:

Customer Service through Answering phone calls, and email management.
Interacts with customers in delivering medications and completing other sales transactions. Receives, records, and stores medications coming into the pharmacy.
Performs administrative duties, including answering phone calls, receiving and inputting prescription orders, operating cash registers, and restocking inventory.

HR Assistant/ Admin Assistant and Bookkeeper

Industry:

Property / Real Estate

Employment Period:

May 2020 to June 2021 (12 Months)

Duties and Responsibilities:

Administrative task and Bookkeeper
A support Operations team with daily admin tasks and contractor support, Space Force Trainer, and Chat Support to applicants. Handle all the day-to-day of making the parking lot or garage.
Requires much attention to detail, critical thinking, organization, and customer service skills, Email Management and data entry,
A support Operations team with daily admin tasks,
Recruiter- Post jobs on various job sites, recruiting and Responding to applicants via Craigslist and Indeed Websites.
Bookkeeping tasks

Bookkeeper

Industry:

Property / Real Estate

Employment Period:

April 2021 to September 2022 (17 Months)

Duties and Responsibilities:

Administrative task and Bookkeeper
Recording of all transactions (invoices and bills, report creation and regular maintenance tasks to ensure old records are correctly resolved, review of account transactions, and correction of errors) in Xero software
Booked those guests at uplisting for the apartments and do some calls by circle loop for some concerns and follow-up, We used booking.com also
We used Asana for more information and daily tasks to be done in the business.
Used Microsoft Office for communication with clients and other team members.
Daily update those invoices and do reconciliations
Friendliness and fluent English language communication skills
Microsoft Office, primarily Word and Excel
Do Bank and Credit Card reconciliations

Education History

Field of Study:

Finance/Accountancy/Banking

Major:

Accountancy

Graduation Date:

January 1, 2011

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

XeroQuickBooksBookkeeping

INTERMEDIATE ★★

BookkeepingData EntryGeneral AccountingQuickBooksXero

Work at Home Capabilities:

Internet Bandwidth: 15 Mbps
Working Environment: Private Room
Speed Test Result: Download: 3.39, Upload: 12.08
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Acer (11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz)
Processor: 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz
Operating System: Windows 10

All-inclusive Rate: USD $11.34/hr

ADRIAN

Candidate ID: 465462

Systems Networking and Administration IT HelpDesk Specialists

ADVANCED

Technical Support, Microsoft Office, Network Troubleshooting, Microsoft SharePoint...

INTERMEDIATE

Data Analysis, VoIP, Google Business Solutions, Web Design...

Employment Preferences

Availability:

Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 11.34 per hour or $USD 1965.40 per month

Remote Staff Recruiter Comments

Yan has more than 7 years of work experience within Construction, IT/BPO industries.
He has expertise in:
- Technical Support
- Helpdesk Support
- Network Troubleshooting
He was able to support multiple clients from US from on-boarding to off-boarding. Provided Level 1-3 support, troubleshoot software, hardware and network issues
He also developed intranet sites, created Power BI reports and integrate the ticketing system using PowerBI.
Adept in using the following tools/software:
- MS Office 365 (Sharepoint, Azure, Exchange, Sway, PowerBI)
- Zoho
- Autotask Datto RMM
- WordPress
- Zoom
He is available to start immediately.

Predictive Index Behavioral Profile - Operator
https://www.predictiveindex.com/reference-profile/operator/

Strongest Behaviors:

With an ability to concentrate on the task at hand, is generally more focused on the technical matters than the social ones. Consistent and thoughtful.
Works at a relatively steady pace; best working with familiar processes, environments, and co-workers.
Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary:

Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Adrian Arnel will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.

Employment History

REMOTE IT HELP DESK TECHNICIAN

Industry:

Employment Period:

August 2020 to December 2021 (16 Months)

Duties and Responsibilities:

Document, Track, and escalate service tickets
Perform desktop and laptop support tasks, such as issues, application installation and configuration, and applying user-level settings
Configures and Support Internal and external networks
Develops and maintain all system application, security and network configuration Install, configure, maintain and troubleshoot PC hardware and software and provide user level technical support on applications and off the shelf Microsoft products Microsoft Office 365 Administrator/Developer: Sharepoint, Azure, Exchange, Sway, Power BI, Teams Monitor trouble tickets system and respond to all trouble reports within established goals

IT HELPDESK SUPPORT ENGINEER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2014 to July 2017 (32 Months)

Duties and Responsibilities:

Network Administration Asset Management and Procurement End-user(Clients & Agents)
Technical Support Telephony, Remote Desktop Support PC Server Software & Hardware Installation and Troubleshooting Support Microsoft Applications Computer setup for multiple clients/accounts

TIER II REMOTE IT SUPPORT SPECIALIST TO SENIOR IT SUPPORT TECHNICIAN

Industry:

Employment Period:

January 2022 to October 2022 (9 Months)

Duties and Responsibilities:

Provides resolution escalated service tickets
Works with clients to evaluate and solve technical problems
Configures and Support Internal and external networks
Develops and maintain all system application, security and network configuration.
Microsoft Office 365 Administrator/Developer: Sharepoint, Azure, Exchange, Sway, Power BI, Teams Maintain and Administer Multiple Tenant MS Office 365 admin center Recommends upgrades, patches and new application and equipment Support enterprise MFPs such as Xerox, Kyocera, Fuji, Brother, Canon and HP Analyze complex computer systems, identify problems, and develop and implement logical conclusions and effective solutions.
Other supported applications: Zoho, DUO, and iDrive, Webroot Ticketing System: Autotask Datto RMM

CAR SALES ASSOCIATE

Industry:

Automobile / Automotive Ancillary / Vehicle

Employment Period:

January 2018 to September 2019 (20 Months)

Duties and Responsibilities:

Understands automobiles by studying characteristics, capabilities, and features.
Cultivates buyers by maintaining rapport with previous customers and suggesting trade-ins
Turns customers into buyers by matching them with their ideal car.
Demonstrates vehicle features and takes customers on test drives.
Demonstrates automobiles by explaining warranties and services.
Closes sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts.
Provides sales management information by completing reports. S

MATERIALS CONTROL CLERK TO IT SUPERVISOR

Industry:

Construction / Building / Engineering

Employment Period:

June 2012 to November 2013 (17 Months)

Duties and Responsibilities:

Network and Database Admin Database and Web Development using wordpress and Microsoft Access
Impement Policy and Procedures documentation
Support Computer hardware/software and printers
Files and System Data bakcup daily
Export/Import MS Access database from each project site of the company and upload to the central database
Perform weekly back-up operations ensuring all required database On-boarding and Off-boarding Employee Process

TECHNICAL SUPPORT REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2013 to May 2014 (6 Months)

Duties and Responsibilities:

Respond to technical service inquiries from customers in a timely fashion
Develop product knowledge to serve as a technical resource to the Domestic and International sales teams
Efficiently analyze customer issues and provide logical solutions through phone, chat and remote PC
Develops and maintains accurate and up-to-date user and system documentation regarding computer related issues
Performs other related duties as required to support Company objectives
Troubleshoots computers systems and performs virus and malware removal
Respond to any error in the system and find ways to solve and correct any problem existing.

TECHNICAL SUPPORT REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2014 to October 2014 (3 Months)

Duties and Responsibilities:

Efficiently analyze customer issues and provide logical solutions through phone and remote PC Install and maintain hardware, software, and other equipment to meet client requirements, routinely observe operational performance, and install security patches and updates when necessary.
Troubleshoots system and network problems and diagnosing and solving hardware.
Maintains documentation, performance tuning; troubleshooting network problems; escalating problems to vendor, utilization, throughput, good-put, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls or software faults.
Assists or facilitates setting up of new users’ accounts and profiles and dealing with password issues. Create group/user policies within active directory.
Provides coaching and assistance to subordinates.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Computer Science

Graduation Date:

March 2, 2012

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Technical Support, Microsoft Office, Network Troubleshooting, Microsoft SharePoint, Computer Troubleshooting,

INTERMEDIATE ★★

Data AnalysisVoIPGoogle Business SolutionsWeb DesignWeb Development

Work at Home Capabilities:

Internet Bandwidth: 15 Mbps
Working Environment: Private Room
Speed Test Result: Download: 7.53, Upload: 12.79
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: Acer (i7)
Processor: i7
Operating System: Windows 10

All-inclusive Rate: USD $8.81/hr

Mark

Candidate ID: 465439

Customer Support Phone Support Agents

ADVANCED

Technical Support, English Language, Customer Support, Phone Support...

INTERMEDIATE

Email Handling, Executive Assistance...

Employment Preferences

Availability:

Full Time Part Time

Preferred Timezone:

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.81 per hour or $USD 763.32 per month

Full Time: $USD 8.81 per hour or $USD 1526.65 per month

Remote Staff Recruiter Comments

Mark has over seven years of experience as a customer service representative in the Telecommunications, Finance, and Technology industries

He worked as a technical support representative providing assistance to customers in Australia and Southeast Asia with their Apple products and devices

Performed initial troubleshooting for all Apple products

Created report for the internal engineering team on prevalent and emerging issues

Handled billing disputes and refund requests
He has experience handling inbound calls, outbound calls and email support.
He is proficient in using the Microsoft Office suite

He is open to both part-time and full-time positions and is available to start immediately

Predictive Index Behavioral Profile - Specialist

https://www.predictiveindex.com/reference-profile/specialist/

Strongest Behavior:

Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary:

Mark Jayson is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Employment History

Technical Support Advisor

Industry:

Consulting (IT / Science / Engineering & Technical)

Employment Period:

January 2023 to June 2024 (16 Months)

Duties and Responsibilities:

Provide a satisfactory level of customer service to existing customers in relation to queries or concerns
Managing and resolving customer complaints to prevent cases from being escalated to third-party organizations
Positively and proactively resolve technical issues to bring them to a resolution
Raising issues seen consistently across multiple sites with the Team Leader, Technical Support, and Warranty for further investigation and resolution implementation
Liaising with product manufacturers to initiate and retrieve confirmation on warranty claims
Creating return orders via a customer relationship management system to a satisfactory standard
Liaise with installers in the field, arranging testing and resolutions
Provide feedback on systems and workflows, to improve outcomes
Maintain effective cross-team working relationships with all key stakeholders to ensure the customer experience is maintained to a high standard
Assisting customers via inbound queue calls, with a required output of 40 calls per day and an average talk time (ATT) of less than 5 minutes
Assisting team members in the Post-Installation team where required
Attending team meetings and training sessions to improve knowledge and skills
Other duties as required

Senior Technical Support Advisor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2019 to November 2021 (24 Months)

Duties and Responsibilities:

Handled initial troubleshooting for all Apple products.
Research and follow up for emerging issues.
Initiated customer interactions as per customers request.
Handled escalations from tier 1 and 2.
Completed reports for the internal engineering team for prevalent and emerging issues.
Handled billing disputes and refund requests for all Apple services.

Technical Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2015 to January 2016 (12 Months)

Duties and Responsibilities:

Provide end user technical support for all Dell Products.
Research and Diagnostics for problems related to computers and laptops.
Scheduled calls for ongoing issues.
Issue monitoring for unresolved issues.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2013 to March 2014 (10 Months)

Duties and Responsibilities:

Handle all Incoming calls for Bank of America Credit cards.
Provide customer support for credit card related issues.
Device a payment plan for delinquent accounts.
Research and resolve Billing disputes and Chargebacks.

Technical Support Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2012 to March 2013 (6 Months)

Duties and Responsibilities:

Taskd to provide end user troubleshooting for all Toshiba products. (I.E. Desktops, Laptops, All in One computers)
Resolve all customer reported issues related to Toshiba products.
Log and manage customer complaints.

Customer Support Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2012 to August 2012 (6 Months)

Duties and Responsibilities:

Handle incoming calls and customer inquiries thru ICARE.
Provide Initial troubleshooting for customer's mobile devices.
Schedule repairs or finding the nearest service center for customers.
Device payment plans for delinquent customers.
Manage billing related concerns for customers.

Education History

Field of Study:

Protective Services & Management

Major:

Criminology, Criminal Justice and Corrections

Graduation Date:

March 30, 2011

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Law

Major:

Criminology

Graduation Date:

March 30, 2012

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Technical Support, English Language, Customer Support, Phone Support,

INTERMEDIATE ★★

Email HandlingExecutive Assistance

Work at Home Capabilities:

Internet Bandwidth: 50 Mbps
Working Environment: Private Room
Speed Test Result:
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Asus TUF Gaming (AMD Ryzen 7)
Processor: AMD Ryzen 7
Operating System: Windows 10

All-inclusive Rate: USD $8.81/hr

Mariz

Candidate ID: 465351

Customer Support Email Support Agents Chat Support Agents Back-Office Administrators

ADVANCED

Administrative Support, Data Entry, Email Handling, Email Support...

INTERMEDIATE

Scheduling, Social Media Marketing, Social Media, Social Media Management...

Employment Preferences

Availability:

Full Time Part Time

Preferred Timezone:

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.82 per hour or $USD 851.07 per month

Full Time: $USD 8.81 per hour or $USD 1526.65 per month

Remote Staff Recruiter Comments

Mariz has 13 years of relevant work experience. She was a Customer Service Representative and Virtual Assistant.
She has supported various administrative tasks such as:
- order management
- chat support
- data entry
- email management
- social media management
- travel arrangements
- taking inbound calls
She is proficient with Google Suite, Microsoft Office, Zendesk and Shopify.
She can start immediately.

Predictive Index Behavioral Profile - Specialist
https://www.predictiveindex.com/reference-profile/specialist/

Strongest Behaviors

Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.

Behavioral Summary
Mariz is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Employment History

Customer Happiness Associate

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2016 to January 2022 (71 Months)

Duties and Responsibilities:

Responding to inquiries about a company's products or services.
Handling customer complaints.
Processing orders and transactions.
Resolving issues and troubleshooting technical problems.
Providing order information and tracking details.

Virtual Assistant

Industry:

Transportation / Logistics

Employment Period:

November 2012 to January 2015 (26 Months)

Duties and Responsibilities:

Provide customer service as the first point of contact.
Plan truck pickups and deliveries.
Monitor tracking events.
Organize drivers' calendars.
Manage contact list.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2008 to October 2012 (56 Months)

Duties and Responsibilities:

Manage large amounts of incoming phone calls.
Identify and assess customers’ needs to achieve satisfaction.
Process orders on customers' behalf.
Handle customer complaints, offer appropriate solutions and alternatives within time constraints, and follow up to ensure resolution.
I am responsible for diagnosing and repairing faults.

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Tourism Management

Graduation Date:

May 8, 2010

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Administrative Support, Data Entry, Email Handling, Email Support, Chat Support, Customer Handling, Customer Support, Customer Experience, Order Management, Order Processing,

INTERMEDIATE ★★

SchedulingSocial Media MarketingSocial MediaSocial Media Management

Work at Home Capabilities:

Internet Bandwidth: 100 Mbps and above
Working Environment: Private Room
Speed Test Result: Download: 398.32, Upload: 189.20
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Apple MacBook Pro (1.4 GHz Quad-Core Intel Core i5)
Processor: 1.4 GHz Quad-Core Intel Core i5
Operating System: MacOS X

All-inclusive Rate: USD $9.82/hr

Rick

Candidate ID: 465284

Customer Support Technical Support Specialists Phone Support Agents Email Support Agents

ADVANCED

Chat Support, Zendesk, Trello, Skype...

INTERMEDIATE

IT Technical Support...

Employment Preferences

Availability:

Full Time Part Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.82 per hour or $USD 851.07 per month

Full Time: $USD 9.82 per hour or $USD 1702.15 per month

Remote Staff Recruiter Comments

RJ has 16 years of experience in Customer Service, Technical Support, Sales, Back office, and College instructor
He handled accounts like telecommunication, real estate, online shopping, desktop support, SAAS and software web application
He is proficient in using Zendesk, Trello, Skype, outlook, Freshdesk, Google Suite, Microsoft office Dynamics and office
He has basic knowledge in web development and SEO
He can start immediately

Predictive Index Behavioral Profile -

Strongest Behaviors

Places high value on “the book,” and/or professional background, which will be followed exactly to protect the company against risk.
Very cautious and conservative; faithfully follows a well-established, well-proven plan to ensure success; will generally not act without one. Does the homework before taking action, will find supporting proof and verify it.
Detail-oriented with perfectionist tendencies; works best with a well-defined, proven team for which this individual can produce thorough and high-quality work and decisions based on solidly quantifiable data.

Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Rick Jordan will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Rick Jordan is unselfish, motivated by a strong sense of duty. Derives satisfaction from doing good work for the company or the team, and values recognition of their dedication and specialized skill. Cautious; takes work responsibilities very seriously. Does things the established or conventional way, and will make changes only when convinced, with hard evidence, that the new way will be better. In rolling out new changes, Rick Jordan will be very tactical, thinking through exactly how it should be done, creating a complete plan, and having solutions to possible pitfalls. Decisions will be equally well thought-out.

Employment History

Industry:

Education

Employment Period:

June 2006 to March 2008 (21 Months)

Duties and Responsibilities:

Handle computer subjects (software, programming, computer system)
Prepare syllabus for every course once in a semester

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2008 to July 2008 (2 Months)

Duties and Responsibilities:

Take inbound calls
Provide technical assistance to customers subcribed
Handle and resolve software, hardware and networking issues

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2008 to January 2010 (18 Months)

Duties and Responsibilities:

Received awards of excellence as top associate
Take outbound and inbound calls
Provide technical assistance to customers owning a desktop
Handle and resolve software and hardware issues
Assigned as POC once in a week and distribute calls to teammates
Track calls and analyze service tickets
Do roll-outs and refreshers to inbound agents about callback process and guidelines

Industry:

Apparel

Employment Period:

February 2010 to October 2010 (8 Months)

Duties and Responsibilities:

Begin procedures, prepare the LAN Pos (cash counter) every start of the shift
Make sure that garments/ items are displayed according to retail standards
Assist customers in choosing what items will suit them
Handle any store-related concerns, issues and complaints of customers
Relay all store/customer-related issues to the store management for immediate action
Request more stocks of fast-selling items
Make reports for items which are not really selling well and those broken-sized items
Assist in doing monthly inventory
Set up designated sections before closing time
Perform Day End procedures, count the total amount of money accumulated at the end of the day and tallying it with the system report
Complete checklist for retail standards and day end report for the cash counter

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2011 to March 2012 (13 Months)

Duties and Responsibilities:

Handled billing issues for UK mobile phone customers
Explained bills in details to customers
Handled technical issues as well
Troubleshoot defective mobiles phones over the phone
Perform different tests to resolve technical problems of customers mobile phones

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2014 to March 2015 (5 Months)

Duties and Responsibilities:

Data research and data management; lead information updates; tasks monitor and management; creating, managing, and updating system forms, processes, and flowcharts.
File management
All technical supports, research, implement and improve company technologies and make it more efficient.
Creating forms and implementing processes.

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2015 to July 2022 (86 Months)

Duties and Responsibilities:

Providing great technical support to our customers via a wide range of communication channels;
Triage and resolution of basic technical support queries
Escalation of more complex support queries
Logging of tickets on Freshdesk support system
Building successful relationships with our customers
Proactively looking to improve our service to customers by being sensitive to their business needs

Education History

Field of Study:

Computer Science/Information Technology

Major:

Computer Science

Graduation Date:

April 15, 2015

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Computer Science/Information Technology

Major:

Computer Programming

Graduation Date:

May 15, 2006

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Chat Support, Zendesk, Trello, Skype, Email Handling, Email Marketing, Email Support, Ticketing System, Google Spreadsheet, Google Calendar, Google Docs, Google Drive, Google Maps, Google Sheets, Office 365, Microsoft Dynamics, Microsoft Excel 2007, Microsoft Office, Microsoft PowerPoint, Magento, Technical Support,

INTERMEDIATE ★★

IT Technical Support

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/15273933227
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Acer (11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz)
Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Operating System: Windows 11

All-inclusive Rate: USD $9.42/hr

Dalle

Candidate ID: 465271

Marketing Social Media Marketers Web Designers

ADVANCED

Social Media Management, Web Design, Web Development, Copywriting...

INTERMEDIATE

Social Media Management...

Employment Preferences

Availability:

Full Time Part Time

Preferred Timezone:

Australian Eastern Standard Time Australian Western Standard Time Australian Central Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.42 per hour or $USD 815.97 per month

Full Time: $USD 9.42 per hour or $USD 1631.95 per month

Remote Staff Recruiter Comments

Evaluation Comment:

Experience: Over 2 years of experience in social media management, web design, SEO, and virtual assistance, working with international clients across industries like cosmetics, business coaching, marketing, and health.
Specialization: Skilled in content creation, SEO (on-page/off-page), FB Ads, website design and maintenance, social media marketing, and performance analysis.
Software Proficiency: Proficient in Canva, Filmora, Monday.com, Webflow, Wix, Shopify, Klaviyo, Yoast SEO, AHREFS, Google Analytics, and HTML/CSS; beginner in SEMrush and Google Looker Studio.
Strengths: Adaptable, quick learner, highly organized with strong time management skills, and experienced in collaborating with international clients to deliver impactful results.
Home Office Setup: Equipped with an MSI Modern C4 M laptop (12GB RAM) and a stable internet connection with a reliable backup.
Current Status: Available immediately for part-time or full-time work in any time zone; previously worked part-time for a UK-based client.
Education: Mechanical Engineering graduate with a strong focus on leveraging technical and creative skills in marketing and administrative roles.

Predictive Index Behavioral Profile - Maverick

Strongest Behaviors

Risk-taking, daring, and focus on future goals; this individual is more concerned with where they’re going than either how they’ll get there, or where they’ve been. Adaptable, operates flexibly.
Flexible approach to “the book” often bends the rules and does things their own way. An innovative, "outside the box" thinker who is undaunted by failure.
Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.

Behavioral Summary

A very independent, confident, decisive, self-starter, intense and driving. This individual has a strong sense of urgency, can react and adjust quickly to changing conditions, generate novel ideas, and deal with them swiftly.

Their drive is directed at getting the important things done. Competitive, ambitious and venturesome, they respond positively and actively to challenge and pressure, always sure of an ability to handle problems and people. This individual is outgoing and poised; a forceful, animated, communicator tending to be more authoritative than persuasive in style. They talk briskly, with assurance and conviction and are a stimulating influence on others, while being direct, determined and flexible.

Dalle is a Mechanical Engineering graduate. He started his career as a remote worker in April 2021 as a Social Media Manager for a business coach and a Web Designer/Developer in a marketing agency. He was also a Social Media Manager/ Web Designer for an AU-based cosmetics client. His most recent employment was with a health business as a Virtual Assistant where he managed calendars and emails and scheduled appointments, among others.
He is proficient in supporting the following:
- Content creation (paid and organic) and performance analysis
- Website template creation and maintenance
- SEO (on-page, meta tag, and alt descriptions)
- Social media management
- Social media marketing
- FB Ads
- Keyword research
He is knowledgeable in graphic design, video editing, link-building, and off-page optimization.
He is adept with Facebook Analytics, Google Analytics, HTML and CSS, Facebook Insights, Canva, Filmora, Asana, Google Suggest, Yoast SEO, Pingdom Analytics, Google Page Speed Insight, Google Search Console, AHREFS, Shopify, and Wix while a beginner with Google Looker Studio and SEM Rush.
He can start immediately and is amenable to working in any time zone, part-time or full-time.

Predictive Index Behavioral Profile - Maverick

Strongest Behaviors

Risk-taking, daring, and focus on future goals; this individual is more concerned with where they’re going than either how they’ll get there, or where they’ve been. Adaptable, operates flexibly.
Flexible approach to “the book” often bends the rules and does things their own way. An innovative, "outside the box" thinker who is undaunted by failure.
Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.

Behavioral Summary

A very independent, confident, decisive, self-starter, intense and driving. This individual has a strong sense of urgency, can react and adjust quickly to changing conditions, generate novel ideas, and deal with them swiftly.

Their drive is directed at getting the important things done. Competitive, ambitious and venturesome, they respond positively and actively to challenge and pressure, always sure of an ability to handle problems and people. This individual is outgoing and poised; a forceful, animated, communicator tending to be more authoritative than persuasive in style. They talk briskly, with assurance and conviction and are a stimulating influence on others, while being direct, determined and flexible.

Employment History

Virtual Assistant

Industry:

Construction / Building / Engineering

Employment Period:

November 2021 to May 2022 (6 Months)

Duties and Responsibilities:

Designing, building, and maintaining web pages and optimizing images and content for better page speed and performance
Designing images, adding content, installing plug-in applications, and on-page SEO for keywords, meta tags, and alt descriptions to be ranked for google search console.

Social Media Manager I Upwork Client

Industry:

Consulting (Business & Management)

Employment Period:

April 2021 to October 2021 (6 Months)

Duties and Responsibilities:

Create paid and organic content to publish on Instagram, Facebook, Twitter, and Youtube.
Manage accounts and track content performance using social media marketing tools including Hootsuite, Google Analytics, Facebook Insights, and Socedo.
Respond to comments and messages daily across the company's social media platforms.
Created a draft for a social media content calendar to ensure an average of 2 posts were published a day.

Social Media Manager/ Web Designer

Industry:

Grooming / Beauty / Fitness

Employment Period:

October 2022 to July 2023 (9 Months)

Duties and Responsibilities:

Manage social media account on Facebook business page and Instagram
Post on social media accounts
Find ways to gain organic followings and schedule posts on meta business suite and buffer
Social Media Marketing
Website maintenance and updates every week
Make promotional banners and posts for the weekly events and updates across social media platforms

Virtual Assistant

Industry:

Healthcare / Medical

Employment Period:

July 2023 to December 2024 (17 Months)

Duties and Responsibilities:

Admin tasks, managing emails and calendars, scheduling appointments, handling Squareup platform for appointments, ad-hoc tasks

Social Media Manager

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

April 2021 to October 2021 (6 Months)

Duties and Responsibilities:

Create paid and organic content to publish on Instagram, Facebook, Twitter, and Youtube.
Manage accounts and track content performance using social media marketing tools including Hootsuite, Google Analytics, Facebook Insights, and Socedo.
Respond to comments and messages daily across the company's social media platforms..
Created a draft for a social media content calendar to ensure an average of 2 posts were LOBATON published a day.

Social Media Manager I Upwork Client

Industry:

Employment Period:

April 2021 to October 2021 (6 Months)

Duties and Responsibilities:

-Create paid and organic content to publish on Instagram, Facebook, Twitter, and Youtube. -Manage accounts and track content performance using social media marketing tools including Hootsuite, Google Analytics, Facebook Insights, and Socedo. -Respond to comments and messages daily across the company's social media platforms.- DALLE B. -Created a draft for a social media content calendar to ensure an average of 2 posts were LOBATON published a day.

Education History

Field of Study:

Engineering (Mechatronic/Electromechanical)

Major:

Electromechanical Engineering

Graduation Date:

August 1, 2016

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Engineering (Mechanical)

Major:

Mechanical Engineering

Graduation Date:

August 1, 2020

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Social Media Management, Web Design, Web Development, Copywriting, Video Editing, Graphic Design,

INTERMEDIATE ★★

Social Media Management

Work at Home Capabilities:

Internet Bandwidth: 50 Mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/13893788804
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: MSI (Intel Core i5)
Processor: Intel Core i5
Operating System: Windows 11

All-inclusive Rate: USD $6.78/hr

Christian

Candidate ID: 465189

Customer Support Technical Support Specialists Phone Support Agents Chat Support Agents

ADVANCED

Written Communication, Data Consolidation, Customer Handling, Customer Service...

INTERMEDIATE

Mathematics, Research, Microsoft Office, Technical Support...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.78 per hour or $USD 587.82 per month

Full Time: $USD 6.78 per hour or $USD 1175.65 per month

Remote Staff Recruiter Comments

Gail has 11 years of experience working as a Customer Service representative in different BPO companies
She has handled Telco, TV, and online shopping accounts where she supported US, UK, and Australian clients
As an experienced Customer Service Specialist, she has assisted customers with their TV, internet, and home phone service issues
She has accommodated customer account updating and billing inquiries
She also did Chat support and a bit of Sales support
One of her career accomplishments is when she was promoted twice (Level 2 and Level 3) at work
She is proficient in using Microsoft Office Suite (Word, Excel, and PowerPoint) and Bitrix
She can start immediately
She is amenable to working the day shift schedule for any full-time or part-time roles.

Predictive Index Behavioral Profile - Specialist
https://www.predictiveindex.com/reference-profile/specialist/

Strongest Behaviors

Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary

Gail is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

With experience and/or training, Gail will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Gail is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

Employment History

Customer Support Representative (US and UK Online Shopping Account)

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2008 to March 2010 (16 Months)

Duties and Responsibilities:

Provide customer support on the company website
Provide customer support for any incidents related to their orders

Customer Sales and Support Representative (Australian Telco Account)

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2010 to March 2011 (8 Months)

Duties and Responsibilities:

Provide customer support for their billing needs

Financial Advisor

Industry:

Insurance

Employment Period:

July 2012 to February 2013 (7 Months)

Duties and Responsibilities:

Provide financial suggestions that will help the customer reach their financial goals
Provide assistance as required by the customer for their financial goals

Marketing Representative

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

April 2013 to July 2013 (3 Months)

Duties and Responsibilities:

Search products that can be used for trade
Provide assistance required in the office

Customer Support Representative Inbound Sales

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2013 to January 2014 (5 Months)

Duties and Responsibilities:

Suggest technical assistance products that will help the customer with their current issue with their computer or modem that is not covered by the service provided for by their Internet service provider

Customer Support Representative (US TV Account)

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2014 to January 2018 (38 Months)

Duties and Responsibilities:

Provide customer service to each customer
Upsell customer equipment

October 25, 2014 - December 16, 2017
Customer Support Representative – Sales Chat

Provide product details customer needs to decide to take the service
Maintain security of customer profile

Customer Support Representative (US Photography Account)

Provide assistance to customer's requiring help in ordering photos online

Ad Hoc Trainer

Provide necessary training to new agents for the program from Foundations to Product
Maintain level of standard in the account by providing agents the standard operations procedure

Customer Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2018 to March 2023 (54 Months)

Duties and Responsibilities:

Handle repetitive callers and customers who have been transferred multiple times
Handle complex issues requiring complex tools
Handle escalated calls
Provide proper resolution on each and every call to avoid having the customer call back again for the same issues
Provide follow up for issues not resolve on the first interaction

Education History

Field of Study:

Social Science/Sociology

Major:

Social Sciences

Graduation Date:

January 1, 2008

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Written CommunicationData ConsolidationCustomer HandlingCustomer Service

INTERMEDIATE ★★

MathematicsResearchMicrosoft OfficeTechnical Support

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Shared Room
Speed Test Result: https://www.speedtest.net/result/14720987741
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Lenovo (Intel Core i5)
Processor: Intel Core i5
Operating System: Windows 11

All-inclusive Rate: USD $5.26/hr

Dale

Candidate ID: 464484

Administrative Data Entry Specialists

ADVANCED

Data Analysis, Data Collection, Data Entry, Microsoft Word 2010...

INTERMEDIATE

Data Analysis, Data Collection, Data Entry, Microsoft Office...

Employment Preferences

Availability:

Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 5.26 per hour or $USD 912.40 per month

Remote Staff Recruiter Comments

Dale has been working for 1 year and 5 months as an Investment Analyst in a venture capital investment based in the US.
He supported the following tasks:
- Managing data systems to support the business operations
- Investment Analysis
- Monitoring the growth of the client's investment
He is proficient with Microsoft 365, Google App, Asana, Click Up, and, Notion.
He can start immediately in a full-time position.

Predictive Index Behavioral Profile- Scholar
https://www.predictiveindex.com/reference-profile/scholar/

Strongest Behaviors

Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.

Behavioral Summary

Dale Eireann is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough and very focused on their responsibilities.

Employment History

Investment Analyst

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2021 to June 2022 (16 Months)

Duties and Responsibilities:

We extract data and analyze them before submitting our final output to our application in order for our customers to view the needed information and monitor the growth of their investments.
In my position, I am responsible for designating tasks to my subordinates, perform Quality Checks of their tasks in order to ensure the accuracy of their work, and to also ensure that they meet the standards and expectations set by the department.
I have especially experienced to be keener in looking for details, assess certain inaccuracies in a given document, and to be more proactive in raising any concern or problem that I've encountered.

Education History

Skills

ADVANCED ★★★

Data Analysis, Data Collection, Data Entry, Microsoft Word 2010, Microsoft Excel, Microsoft PowerPoint, Asana, Investment Analysis,

INTERMEDIATE ★★

Data Analysis, Data Collection, Data Entry, Microsoft Office, Google DriveGoogle SheetsGoogle DocsGoogle CalendarAsana

Work at Home Capabilities:

Internet Bandwidth: 25 Mbps
Working Environment: Shared Room
Speed Test Result: Download: 33.47, Upload: 31.55
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: Customized (Ryzen 5 3400g)
Processor: Ryzen 5 3400g
Operating System: Windows 10

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*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

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Employment Preferences

Remote Staff Recruiter Comments

Structural Steel Detailer

Estimator/CAD Operator

Senior Civil Engineer / Structural Inspector

Assistant Quality Control Supervisor

Site Manager

Project Engineer / Safety Officer

QA / QC Head

QA/QC Supervisor

Skills

Employment Preferences

Remote Staff Recruiter Comments

SEO Writer

SEO Writer

SEO Content Write

SEO Ghostwriter

SEO/SEM and Content Writer

SEO/SEM and Content Writer

Freelance Website Manager

Skills

Employment Preferences

Remote Staff Recruiter Comments

Cash Accounting Clerk

Accounts Payable Analyst

Retail Store Supervisor

Purchasing Officer

Lead Generation

Sales Lead Generation - Part-time

Accounts Payable Analyst

Purchasing Assistant

Skills

Employment Preferences

Remote Staff Recruiter Comments

Graphic and Web Designer

Graphics and Web Designer

Graphic Designer

Account Executive

Graphic Designer / Event planner/ Events stylist

Sales and Marketing Supervisor

Graphic Designer/Admin Assistant

Multimedia Designer

Brand Designer

Skills

Employment Preferences

Remote Staff Recruiter Comments

GRAPHIC ARTIST

GRAPHIC ARTIST

JUNIOR GRAPHIC ARTIST

JUNIOR - SENIOR GRAPHIC ARTIST

Skills

Employment Preferences

Remote Staff Recruiter Comments

Social Media Manager (Part time)

Digital Marketing Virtual Assistant

Virtual Assistant

Customer Service Representative

Financial Advisor

Skills

Employment Preferences

Remote Staff Recruiter Comments

3D Visualizer

3d modeler/Graphic Designer/Layout Artist

Team Lead / Video Editor

Video Editor

Freelance Video Editor

Supervisor Video editor

Video editor

Video and Photo Editor

Skills

Employment Preferences

Remote Staff Recruiter Comments

English as Second Language Teacher

Customer Service / Mentor

Hire World-Class, High Performing, Vetted Remote Staff.
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Hire World-Class, High Performing, Vetted Remote Staff.
Cut Labor Costs by 70%

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Cut Labor Costs by 70%

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