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• Christine has 4 years of relevant work experience. She has performed various roles in where she supported the following tasks:
  • Customer service
  • Inbound Calls and Outbound Calls 
  • Escalation
  • Team Management 
  • Client Management 
  • Admin Support
• She handle an insurance account and did:
  • Assisted employees with company-sponsored benefits enrolment health and insurance.
  • Communicated with insurance carriers about claims, filing claims for reimbursement along with confirming the deductible, co-pays, and doctor visits.
  • Assisted employees with the documents required to verify their dependents' eligibility for company-sponsored benefits. 
• After a year of working she was promoted as a Team Leader. She managed a team of at least 10+ representatives. Including individual coaching
  sessions and team huddles to update everyone on their performance.
• She is proficient with MS Excel, Citrix and Client based CRM.
• She is available to start immediately. She is amenable to working the night shift for fulltime position.

• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
• Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.

Marie has over fifteen years of experience in the customer service industry handling financial accounts

She worked as a Fraud Recovery Agent for a credit card company where she investigated cases with fraudulent activities such as:

• Counterfeit cards
• Lost/stolen cards
• Account takeover
• Unauthorized transactions
• Fraud typing 
• Credit bureau reporting

Worked as a customer risk investigator for an international payment system where she investigated accounts with unauthorized activities

Processed restrictions and appeals of accounts affected

Marie also did a bit of upselling where she offered other packages and products to their existing clients

Marie has very good communication skills and sounds pleasant over the phone

She is open to part-time positions and can start immediately
 

Predictive Index Behavioral Profile - Scholar

https://www.predictiveindex.com/reference-profile/scholar/

Strongest Behaviors:

• Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

Marie Inez is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough and very focused on their responsibilities.

Marie is reserved and will generally express herself in a factual, direct, and succinct manner. A conscientious person, her approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, she’ll produce carefully thought-out work of high quality and precision. Whether doing work themself, or delegating to others, follow up is close to ensure high-quality results.

• Lynnel has more than 13 years of relevant work experience performing as an Email and Chat Specialist where she mainly handled travel accounts in the BPO industry and she supported the following tasks for the US, UK, and Canadian clients:

  • Order Entry
  • Flight and Hotel Booking 
  • Processing flight cancellations
  • Assisting social media inquiries and creating templates for ChatBot
  • Customer Service
  • Data Collection and Entry
  • Customer Service

• Lynnel also was part of the pioneering team working as a chat support and stayed in the same company for 10 years.

• She is proficient with the following tools:

  • Oracle
  • LiveHelp
  • LivePerson
  • MS-DOS
  • Kana
  • Microsoft Office (Word, Excel, and PowerPoint)

• She is available to start immediately and is amenable to working the day shift for any full-time position.
   

Predictive Index Behavioral Profile - Scholar

predictiveindex.com/reference-profile/scholar/

Strongest Behaviors

• Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
• Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
• Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
• Authoritative and direct, driven to accomplish personal goals; pushes through roadblocks assertively. Communication is direct, to the point, and sometimes brusque.

Behavioral Summary

Lynnel Grace is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough, and very focused on their responsibilities.

This individual is reserved and will generally express themself in a factual, direct, and succinct manner. A conscientious person, their approach to the work is systematic, methodical, and well organized, based on a thorough knowledge of, and respect for “the book”. Working with factual, technical, or detailed information, they’ll produce carefully thought-out work of high quality and precision. Whether doing work themself or delegating to others, follow-up is close to ensuring high-quality results.

• Chel has a bachelor’s degree in Operations Management.
• She has been working for 7 years in various industries - in a software company, real estate, consulting agency, retail, e-commerce, construction, solar company, and in an accounting firm.
• She started her remote job in November 2022 catering to US and AU clients.
• She has relevant experience in performing the following:
  • Auditing
  • Preparing financial reports and statements
  • Bookkeeping
  • Bank reconciliation
  • Collections
  • Managing end-to-end accounts receivable and payable
  • Purchasing and invoicing
  • Payroll
  • Phone support for clients and internal employees
  • Database entry/management
• She has experience with vendor management wherein she contacted the supplier for outstanding payments and invoices. 
• Her experience with Order Management & Shipping Management involved the creation of purchase orders, arranging shipment documents, and providing the necessary invoices. 
• She has also done Inventory management, wherein she does physical audits of office supplies and manufacturing products. 
• She is proficient in using different accounting software such as Oracle, QuickBooks Online, Xero, MYOB, Tiller Money, Expensify, Hubdoc, Carbon, and Suitefiles.
• She considers herself an adaptable and resourceful person.
• She can start immediately, amendable to work any shifts, and open for any full-time or part-time role.

• Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
• Teaches and shares; often working collaboratively with others to help in any capacity.
• Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Richelda is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Richelda gets along easily with a wide variety of people.

Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.

• Marco has more than 10 years of relevant work experience in the marketing, construction & civil engineering, and IT industries where he supported clients who are based locally and overseas. 

• He started as an IT staff then transitioned to becoming a Video Editor/2D Animator.  

• He is adept at doing the following tasks:

  • Video Editing (social media reels, documentaries, teasers, and interviews)
  • 2D Character rigging & character animation
  • Photography & Photo Editing
  • Infographics
  • Graphic Design

• He is proficient with the following tools:

  • Adobe Photoshop
  • Adobe Premiere 
  • Adobe After Effects
  • Element 3D, Cinema 4D

• Marco is available to start immediately and he is amenable to working the day shift for any full-time or part-time position.

Predictive Index Behavioral Profile - Guardian

Strongest Behaviors

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”

• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.

• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

• Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.

Marco is a very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships, and measurements for the work. Marco Ulysses will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

• Janna has been working for almost 7 years as Customer Service Representative, Administrative Assistant, Executive Assistant, and Retention Specialist within BPO, telecommunication, and, Real Estate industries where she honed her skills in:
  • Customer Handling
  • Email Management
  • Administrative Assistant Support
  • Property Management
  • Social Media Management
  • Basic Bookkeeping
  • Lead Generation
• She is proficient with Zendesk, Avaya, Citrix, Slack, Google Suite, Zoom, Hubspot, WhatsApp, Camtasia, Canva, Discord, Airtable Zoho, Microsoft Excel and has basic knowledge with Gorgias.
• She can start as soon as possible for a full-time position at any time zone.

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Jan Alexis will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

• Geric has 8 years of comprehensive experience in customer service and sales within industries such as real estate, telecommunications, finance, e-commerce, and technology.
• His recent roles include Inside Sales Agent for a real estate services company, where he successfully generated leads, maintained client databases, and invited prospects to events.
• Additionally, he worked as a Sales Development Representative in the skincare industry, handling both inbound and outbound calls while nurturing client relationships and updating CRM systems.
• Career Highlights
• Awarded "Top Agent" globally at a telecommunications company within his first year, demonstrating exceptional performance in a competitive environment.
• Promoted to Subject Matter Expert at a business process outsourcing firm, reflecting his leadership skills and in-depth product knowledge.
• Received a site-wide Top Performer award at a financial institution, highlighting his ability to consistently exceed sales and customer satisfaction targets.

• Create architectural, mechanical, and structural plans and drawings
• Collaborating with Engineers and Architects for project completion
• Supervised construction of residential, institutional, and commercial buildings
• Doing interior renovations
• Checking the site to determine the condition
• Graphic Designing (Signages and drawings)

• CAD (AutoCAD, SketchUp and Lumion)
• Adobe Photoshop
• CorelDRAW

• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.

Behavioral Summary

Emman is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Emmanuele, who takes responsibilities very seriously.

With experience and/or training, Emmanuele will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Emmanuele is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

• Edji has been working for almost 9 years in the real-real estate, health and wellness, educational institutions and, business process outsourcing handling telecommunications accounts where she supported the following tasks:
  • Account Management 
  • Project Management 
  • Executive Virtual Assistance
  • Email Marketing
  • Social Media Management 
  • Property Management
  • Technical Support
  • Billing and Retention
  • Lead Generation 
  • Customer Correspondence
  • Sales 
  • SEO
  • Video editing
  • Administrative tasks
• As an Account/ Project Manager, she has been involved in doing 
  • Delegating of tasks for VA and back-end supports 
  • Creating Progress reports to be sent out to the client 
  • Making KPI measurements to keep the team on track with task 
  • Acting as POC for any concerns relating to project requirements 
  • Strategizing best practices in delivering the task 
  • Supporting the clients with needs and providing assistance with the completion of projects 
• She has also knowledge with eCommerce designing and eCommerce eco system 
• She gained 6 years in rental property management for short, mid and long term rentals.
• She is proficient in using the following tools 
  • AirBnB
  • VRBO
  • Click up 
  • Asana 
  • Trello 
  • HubSpot
  • Notion 
  • AirTable 
  • Monday.com 
  • Loomly
  • Ring Central 
  • Slack 
  • Go Daddy 
  • WordPress
  • Basecamp
• She can start asap, is amendable working any shifts, and open for any full-time or part-time role.

• Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
• Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
• Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
• Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.

• Ergielyn is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Her congenial personality and friendly, interested attitude make them readily approachable. Ergielyn gets along easily with a wide variety of people.

  Her drive is directed at working with and for others. She derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.

Eugene has over a year of experience as a Standard Operating Procedure Writer and Executive Assistant

He is responsible for the following tasks:

• Write Standard Company Procedures and Processes
• Data Management in Soho Cloud Software
• Coordinated Calendar schedule and meetings of executives
• Assisted in organizing and planning meetings
• Meeting minutes taking
• Write weekly reports for the CEO
• Manage company’s Youtube channel
• Research job costing and inputed them into Soho
• Created online assessment tools for employee training 

He also did general accounting part-time where he did:

• Basic Bookkeeping
• Bank Reconciliation
• Sending invoices
• Accounts Payable via Xero

He is open to both part-time and full-time positions and is available to start immediately
 

Predictive Index Behavioral Profile - Artisan

Strongest Behaviors:

• Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

Eugene is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within his area of expertise. Works at a steady, even pace, leveraging his background for the betterment of the team, company, or customer.

With experience and/or training, he will develop a high level of specialized expertise. Serious and dedicated to the job and the company. His work pace is steady and even-keeled, and he's motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to his decision-making; Eugene plans ahead, double checks, and follows up carefully on decisions and actions.

• Yam has worked for almost 11 years in a variety of fields, including the travel industry, education, and business process outsourcing, where she handled and performed roles like back office and front office agent, coordinator, inbound sales representative, customer service representative, and specialist in hotel reservations. She has a degree is in marketing management.
• She was exposed to the following tasks: 
  • Phone support
  • Email and chat support
  • Back office and Front office Administration
  • Inbound Sales
  • Flight and hotel booking, change and cancel reservations
  • Upgrading flights
  • End-to-end refund processing 
  • Administrative tasks
• When she was working in an educational institution as a coordinator she was tasked to do the following:
  • Helped the school to create flyers to be given to potential students and potential partner company
  • Made a room-to-room presentation to encourage incoming college students to enroll in the school
  • Submitted proposals to potential partner companies 
  • Assisted students in looking for a paid OJT 
  • Coordinated the students' concerns during their OJT to the school
  • Created payroll and pay slips for students
• She has proven experience in the Travel industry using Sabre for 8 years. She is also adept with another GDS tool which is Katana. She has also used Zendesk, SFTP server, google application, and MS Office.
• She can start asap, can work morning or mid-shift only, and is open for any full-time or part-time role.

• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.

Miriam is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Miriam, who takes responsibilities very seriously.

With experience and/or training, Miriam will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Miriam is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

• He has 17 years of working as a Graphic Designer/ Video Editor within the industry of Real Estate, Advertising, IT, Education, and eCommerce. He has supported numerous real estate projects from Australia, and the US. He has very strong experience with different creative tasks that includes:
  • Building brand designs and brand visuals 
  • Designing all marketing collaterals from flyers, brochures, pamphlets, promotional, and sales materials 
  • Creating designs for newsletters and social media graphics
  • Producing motion graphics and video ads promotions 
  • Developing 3D modeling and simple animations 
  • Designing web pages and landing pages 
• He has also served as Creative Lead managing 8 junior designers and different account managers. As a Creative Lead, he provided overall creative direction and quality checking of the work done 
• He has also experience with CMS and programming languages HTML, CSS, JavaScript 
• He is a confident user of the following tools 
  • Adobe Photoshop 
  • Adobe Lightroom 
  • Adobe XD 
  • Adobe Illustrator 
  • Adobe InDesign 
  • Adobe Premiere Pro 
  • Adobe After Effects 
  • MS Office 
  • 3D Sketch Up 
  • Figma 
  • Canva
  • Davinci Resolve
  • Vyond
  • Cinema 4D/ Maya 
• He can start as soon as possible 

• Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
• Drive to protect the company against risk by doing things in general accordance with established standards.

• JC is helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, he will work within those standards to ensure repeated successes and high-quality results.
• JC has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well-thought-out process to ensure success. If he is responsible for establishing the process, he will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, he’ll expect that the process be followed consistently.

• Flo has been working for 15 years.
• She started her career as a Secretary in an insurance company. She then landed a job in the BPO  and became a Customer Service and Inside Sales Representative to multiple accounts under logistics, food, and telco. Her most recent employment was as a Data Analyst/Processor in an Au-based business.
• She is proficient in performing the following:
  • Customer support (phone, email, chat)
  • Inbound sales
  • Data entry and analysis
  • Appointment scheduling
• She is a user of Salesforce, GWCC, Dos-based CRM, MS Excel, and MS Outlook.
• She can start ASAP.
• She is amenable to working the day shift, full-time.

• Construction Occupational Safety & Health (COSH) SO2
• BIM Based Quantity Take-Off
• Primavera P6
• Construction Management

• Planswift (5 years)
• Primavera
• Microsoft Office Suite (Excel, Project, & Word)
• AutoCAD (7 years)
• SketchUp

• Drive to protect the company against risk by doing things in general accordance with established standards.

• Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
• Detail-oriented and helpful; works comfortably as part of a team and often checks work.

Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in his work. Bien is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Bien will depend upon professional training, his own experience, or management leadership, to provide those standards and the structure needed for his work.

Given sufficient experience, he will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in his actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

• Arbi is a Mechanical Engineering graduate and has been working for 5 years now, with 4 years of writing experience. He worked with clients in the real estate, digital marketing and publishing industries. He was an SEO/SEM/Content Writer for an AU and US-based client and performed the following:
  • Keyword research
  • Proofreading
  • SEO content writing
  • Copywriting
  • Email marketing
• Presently, he helps an e-commerce client with its website management for they recently migrated from WordPress to Ghost CMS. He works for around 15 to 20 hours each week for the task on a flexible schedule.
• He is also knowledgeable in inbound marketing, content marketing, buying personas, content creation, lead generation, and sales funneling.
• He wrote articles about arts, automotive, culture, food, and current events for the B2B and B2C markets.
• He has done several blog articles, product descriptions, and product review 
• His content ranges between 1500-3000 words per article.
• He has also worked as SEO analyst where he checked content performance and generating reports for SEO contents 
• He has used SnapSeed and Affinity for photomanipulation for images that needs to upload in blog post 
• He has also been exposed to doing keyword research, on-page, and off-page optimization
• He used AHREFS, SEMrush, Google Search Console and Analytics, Surfer SEO, Screaming Frog, Jasper AI, WordPress, Ghost, Wix, Jira, Basecamp, Square Space, Click Up, Asana, Trello, Slack, MS Teams, and Google Workspace
• He can start immediately and is amenable to working in any time zone.

• Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
• Methodical, steady, and even-paced; loses productivity when interrupted.
• Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.

• Kirby has a bachelor's degree in Financial Management.
• He has been working for almost 7 years in the Construction, Accounting and Finance, Retail and Business process Outsourcing industries where he supported the following tasks:
  • Purchasing Officer
  • Cash Clerk
  • Phone Support
  • Retail Store Supervisor
  • Accounts Payable Analyst
  • Basic Accounting and Bookkeeping
  • Invoice Processing
  • Inventory Management
  • Data entry
  • Administrative tasks
• He has a background creating the following accounting reports:
  • Statement of accounts
  • Cash disbursement
  • Bank reconciliation
  • Scheduling of expenses
  • Journal Entries
  • Handling vouchers
• He became a General VA for a rental business in US, he handled shopify account of the business. He also do research for suppliers. 
• He is proficient using MS outlook, excel, spreadsheet, MS office, Gmail, CRMs, adobe and Inventory Management tool.
• He has an experience working for a US client.
• He has a good communication skill.
• He considers himself as dedicated and passionate person.
• He can start asap, amendable working any shift, open for any full-time or part-time role.

Behavioral Summary
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. John Kirby will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work. Patient, stable, and consistent; does things generally systematically and is not inclined to change these systems. Dependable, relatively consistent and works best in familiar environments, with familiar people. Predictive Index Profile - Guardian

Strongest Behaviors Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.” Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken. Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

• Joyce  has more than 10 years of experience as Graphic Designer working for Advertising, BPO, eCommerce,Logistics, and IT companies
• She has well rounded experience on doing various tasks which include
  • Editing and lay outing digital and print materials
  • Designing marketing assets like brochures, flyers, landing pages, email designs and posters
  • Creating infographics, dashboards and presentation decks
  • Doing illustrations and designing logos
  • Executing product design and packaging design
  • Doing web site design from mock ups, wire framing and prototyping
  • Producing simple video cuts
• She also been an Account Manager wherein she provides project timelines and updates with clients regarding the progression of the projects
• On the side, she has been a real estate agent catering clients who wanted to purchase housing and properties. With her experience also she has been involved on creating graphics for marketing campaigns
• She has experience using tools/applications like
  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe InDesign
  • Adobe Light Room
  • Adobe Premiere Pro
  • Adobe Acrobat
  • Microsoft Power Presentation
• She has managed various e-commerce niches, taking on responsibilities such as:
  • Generating listing images
  • Editing videos
  • Uploading product images and videos
  • Designing posters for social media posts
  • Creating packaging designs for new products
• Regarding social media management, her experience includes:
  • Responding to inquiries
  • Producing video reels
  • Designing promotional posters
  • Photographing products for content
  • Planning and scheduling content, as well as myday.
  • Boosting posts to increase views
  • Facilitating orders for the physical store.
• She can start within a week.

• Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
• Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
• Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.

• Joyce is unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
• She is pleasant and extraverted person, Joyce Anne is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Joyce Anne gets along easily with a wide variety of people.

• Graphic Designing 
• Creating marketing collaterals (logos, flyers, print ads, billboards, posters, outdoor ads, tent cards, tarpaulin, etc.)
• Motion Graphics (GIF creation)
• Photography
• Photo Editing
• Video Editing 
• Creating a layout for Social media and website

• Adobe Photoshop
• Adobe Illustrator
• Adobe Premiere
• Adobe InDesign
• Canva
• Apollo.io
• Snov.io
• Microsoft Office (Excel, Powerpoint & Word)
• Google Drive

• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”

• Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, Jean will work within those standards to ensure repeated successes and high-quality results. Jean has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If she is responsible for establishing the process, she will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, she’ll expect that the process be followed consistently.

Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Jean  will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.

• She holds a Bachelor of Science degree in Civil Engineering.
• Belle has nearly 6 years of work experience, with 2 years in the BPO industry as a customer service representative. She later transitioned to a remote role as a Digital Marketing Virtual Assistant. Currently, she works part-time as a Social Media Manager for an Australian brand, handling various tasks such as managing social media accounts, customer service, and graphic design. 
• She is also knowledgeable in email and marketing campaigns, video editing, Calendar management, transcribing, data entry, chat support, and appointment setting. 
• She is proficient in using Notion, Click Up, Asana, Trello, Mail Chimp, WordPress, Canva, Social Media Platforms, Xero, Microsoft 365, and Google Applications. 
• She can start ASAP. 

• Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

• Photoshop
• Illustrator
• In Design
• After Effects
• Audition
• Lightroom
• Premiere Pro
• 3DS Max
• 3D Maya
• Blender
• Sketchup
• Camtasia
• Zbrush

• 2D/3D Animation
• 3D Modelling/Rendering
• Cinematography
• Digital Painting
• Digital Marketing
• Motion Graphics
• Photo Manipulation
• Photography
• Rigging
• Social Media Graphics
• Social Media Videos
• Video Editing

• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
• Driven to achieve operational efficiencies thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.

• Macky has been working for almost 9 years in the BPO, Educational Institution, Travel Agency and Virtual Assistance Industries where he supported the following tasks:
  • Virtual Assistant
  • B2B and B2C Marketing 
  • Phone Support
  • Customer Service
  • Billing Representative
  • Sales Representative
  • Recruitment Specialist 
  • Account Manager
  • Email and Chat Support 
  • Calendar Management
  • Date Entry 
  • Administrative Tasks
• He has an experience handling Telecommunications, Toll Company, E-commerce and healthcare accounts in the BPO Industry.
• When he was working in the BPO Company, He was promoted as mentor who is responsible training the new hires.
• He is proficient using Hubspot, Shopify, slack, skype, zoom, g-suite, MS office and Canva.
• He can start asap, amendable working any shifts and open to any part-time role only.

• Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
• Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
• Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.

• Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
• Teaches and shares; often working collaboratively with others to help in any capacity.

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Modesto Macky is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Modesto Macky gets along easily with a wide variety of people.

Their drive is directed at working with and for others. They derive particular satis

• Redesigning websites
• Customizing Odoo/Open ERP modules
• Creating new modules from scratch
• Setting up Odoo multi-website from scratch
• Creating and customizing the Odoo website
• Upgrading modules to make it compatible with the new version
• Import/Export data from one database to other databases

• Odoo 8, 9, 10, 11, 15 & 16 (Basic)
• Odoo 12, 13, 14 (Expert)
• Web Servers: Nginx
• Javascript
• Jquery
• HTML
• Python
• Bootstrap
• Google Cloud
• Management Versioning (GitHub & GitLab)
• Linux
• Windows
• Windows server
• pgAdmin

Strongest Behaviors
 

• Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.

• Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
• Flexible approach to “the book” often bends the rules and does things their own way. An innovative, "outside the box" thinker who is undaunted by failure.

Bon is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active, and responsive in social situations.

The complete extravert; informal and uninhibited in his behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to Bon to be liked and accepted, and he expresses himself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.

• Prepares Bill of quantities
• Compiles Bill of materials
• Creating structural drawings mostly rebars and concretes using AutoCAD software
• Preparing erection and shop drawings
• Conducted estimation of materials like steel (columns and beams), floor/roof trusses, wall & floor panels, siding, roof types, and etc. 
• Interpreting building plans ( blueprints and drawings)

• Planswift (6 yrs.+)
• Bluebeam
• AutoCAD
• Shear 97
• ShearCAD
• Microsoft Office application (Word and Excel)

• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.

• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
• Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.

Behavioral Summary
 

Marvin is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within his area of expertise. Works at a steady, even pace, leveraging his background for the betterment of the team, company, or customer.

With experience and/or training, Marvin will develop a high level of specialized expertise. Serious and dedicated to the job and the company. His work pace is steady and even-keeled, and he is motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to his decision-making; Marvin plans ahead, double checks, and follows up carefully on decisions and actions.

Nicole has over three years of experience in the customer service industry

She worked for a telco company in the US, offering assistance to customers having issues with their mobile and directTV

Answered billing inquiries and processed payment extension requests

She also worked for a pizza company in the US taking orders from customers over the phone

She recently worked as a virtual assistant for a real estate company in the US where she supported the team leader and other real estate agents

Some of her responsibilities include:

• Calendar Management
• Appointment Setting
• Creating zoom meeting links
• Taking meeting minutes and sharing to team members
• Create campaign designs and flyers
• Edit and submit contracts in CRM

She is open to both part-time and full-time positions and is available to start immediately

 

Predictive Index Behavioral Profile - Guardian

https://www.predictiveindex.com/reference-profile/guardian/

Strongest Behaviors:

• Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”

A very conscientious and disciplined person; particularly careful, thorough, and accurate in her work. Nicole is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Nicole will depend upon professional training, her own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, she will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in her actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

• Siena has 8 years of relevant work experience. She has performed various roles in different  companies where she supported the following tasks:
  • Virtual Assistance
  • Lead Generation
  • Customer service
  • Data entry
  • Sales
• She has been working as a virtual/executive assistant for 2 years now and did: 
  • Email management
  • Calendar management 
  • Minutes of the Meeting
  • Inbound and Outbound Calls
  • Power Point Presentations
  • Research
  • Records keeping
  • Social media management
  • Database building
  • Travel arrangements
• She worked with, Canadian, and American client.
• Prior working as Virtual Assistant, she has also worked as Event coordinator where he managed the entirety of some events like weddings, and trade shows
• She is proficient in One Drive, air table, zapier, agile, Salesforce, and Microsoft
• She is available to start immediately. She is amenable to working the day shift for any part-time or full time position. tools.

• Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
• Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
• Authoritative and direct, driven to accomplish personal goals; pushes through roadblocks assertively. Communication is direct, to the point, and sometimes brusque.

• Paulo is a Commerce graduate with a major in Management Accounting. He has more than 10 years of relevant experience and worked with local and international clients. He's been exposed to a number of industries such as IT, recruitment, insurance, construction, and food and beverage. His most recent employment was with an outsourcing company where he dealt with 23 clients based in New Zealand and carried out the following tasks:
  • Financial statement preparation
  • Bank reconciliation
  • Account reconciliation
  • Intercompany reconciliation
  • GST reconciliation and filing
  • Payroll preparation
• With this employment, he started as a Management Accountant and got promoted to Team Leader where he handled up to 6 team members, supervising, delegating tasks, and training them.
• He is knowledgeable about BAS.
• Locally, he did government compliance and taxation.
• He holds certificates for Xero Advisor and Xero Payroll.
• Paulo is well-versed with Xero, Google Workspace (Spreadsheet, Document, Drive, Meet), PayHero, WorkflowMax, QuickBooks Desktop, Microsoft Office Apps (Excel, Outlook, Word), Peachtree, and Process Manager.
• He can start immediately.
• He prefers working the day shift but can consider the graveyard shift too, full-time.