Hire World-Class, High Performing, Vetted Data and Reports Analysts.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them
for you so you don’t have to.
Lifetime support, dedicated account manager
by your side, every step of the way!

Hire World-Class, High Performing, Vetted Data and Reports Analysts.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to.
Lifetime support, dedicated account manager by your side, every step of the way!

17 Years of
Virtual Staffing
Experience

Trusted by
3,368
SME’s

6,948
Virtual Staff
Hired

Hire World-Class, High Performing, Vetted Data and Reports Analysts.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to. Lifetime support, dedicated account manager by your side, every step of the way!


17 Years of
Virtual Staffing
Experience


Trusted by
3,368
SME’s


6,948
Virtual Staff
Hired

Top Talent. Lifetime Support Not Found Anywhere.

Hire Filipino Data and Reports Analysts

Data and Reports Analysts scrutinise data to draw actionable insights and generate comprehensive reports. They use statistical tools and methods for interpretation, supporting decision-making processes in various industries.

Outsourcing these analytical tasks can significantly boost your business’s efficiency. These analysts can deliver prompt and precise insights, allowing you to swiftly adapt your business strategies for the Australian market.

Remote Staff has a roster of experienced Data and Reports Analysts. Aside from hiring, we also assist in onboarding and administrative tasks, allowing you to focus on data-driven insights to grow your business.

 

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Candidates:

4

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*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $8.67/hr

Patritze

Candidate ID: 623571


ADVANCED

    Microsoft Excel, IEX, Aspect eWorkforce Management...

INTERMEDIATE

    Computer Repair, Computer Troubleshooting, Remote Computer Repair, Data Encoding...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.87 per hour or $USD 768.94 per month

Full Time: $USD 8.67 per hour or $USD 1502.33 per month

Remote Staff Recruiter Comments

Patz has 12+ years of professional experience, primarily in the BPO industry, specializing in workforce management and customer service operations. Starting as a Customer Service Representative, they earned several accolades, including the "Sweet Talk Award" for excellent customer engagement. Progressing through roles such as Service Tier Mentor, Mission Control Analyst, and Scheduling Analyst, Patritze has developed a strong expertise in real-time monitoring, capacity planning, and staff management. Currently serving as an Assistant Manager for Workforce Management, Patritze leads a team responsible for performance monitoring and operational efficiency across multiple accounts.

  • Supervisory experience overseeing Mission Control and Scheduling Analysts.
  • Expertise in workforce tools such as Aspect eWFM, eRTA, and IEX.
  • Demonstrated success in maintaining KPIs like AHT, CSAT, and QA.
  • Leadership in adapting staffing models to client requirements and optimizing efficiency.

Patz's ability to enhance team performance and ensure operational excellence is evident in their accomplishments:

  • Transitioned to elite customer accounts due to exceptional performance.
  • Managed staffing requirements and ensured SLA adherence through robust scheduling and adherence strategies.
  • Played a pivotal role in procedural and operational improvements within the workforce management domain, ensuring higher team productivity and client satisfaction.
Skill Proficiency + Tech/Software Proficiency

He possesses advanced skills in workforce management platforms and tools:

  • Proficient in Microsoft Office (Excel, Word, Outlook) and workforce management systems (Aspect, IEX).
  • Strong analytical and troubleshooting skills for software and hardware systems, complemented by operational insight for internet browsers and Windows OS.
    These skills have been consistently applied to enhance workflow efficiency and reporting accuracy.
Work Availability / Schedule Specifics

He is currently employed and he is available to work after 2 weeks notice

Collaborator - The Predictive Index


Employment History

Wire brusher/Admin Staff

Industry:

Marine / Aquaculture

Employment Period:

March 2011 to February 2012 (10 Months)

Duties and Responsibilities:

Wire-brusher Cleaning rust removal and steel preparation for painting finishes Admin Staff Monitor Man-hour activities for ship blocks, reporting for Accounting and Billing, Monitor employees’ attendance, Monitor and report Personal Protective Equipment issuance

Workforce Assistant Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2012 to January 2025 (155 Months)

Duties and Responsibilities:

Workforce Assistant Manager
March 31, 2022 to Present
  • Lead a team of Mission Control (Real-Time/ RTA) analysts, ensuring their performance aligns with defined objectives.
  • Serve as the primary Workforce Management (WFM) point of contact for all assigned projects and accounts.
  • Coordinate and collaborate with Operations Teams and other departments to maintain a seamless production environment.
  • Recommend procedural and operational changes to enhance communication and improve efficiency.
  • Uphold confidentiality regarding organizational strategies, objectives, and practices.
  • Participate in meetings and functions as required, contributing to team and organizational goals.
  • Manage special projects and oversee multiple sites as needed.
Supervisor, Workforce Managment
September 1, 2020 to March 30, 2022
  • Lead a team of Mission Control (Real-Time/RTA) analysts and schedulers, ensuring their performance meets defined objectives.
  • Serve as the primary Workforce Management (WFM) point of contact for all assigned projects and accounts.
  • Collaborate with Operations Teams and other departments to ensure seamless production environment functionality.
  • Propose procedural and operational guideline enhancements to optimize communication and efficiency.
  • Safeguard the confidentiality of organizational strategies, objectives, and practices.
  • Actively participate in meetings, functions, and contribute to team and organizational initiatives.
  • Support and mentor analysts, providing guidance to enhance their skills and responsibilities.
  • Manage special projects and take on additional responsibilities as needed.
Scheduling Analyst, Workforce Management
May 26, 2019 to August 31, 2020
  • Plan, create, and communicate schedules for a designated project, ensuring clarity and accuracy.
  • Track headcount and conduct capacity planning for the assigned project.
  • Forecast headcount, call capacity, and service level (SL) delivery on a regular basis to ensure operational targets are met.
  • Identify opportunities to enhance staffing and scheduling efficiency, and provide actionable recommendations to management.
  • Perform regular reporting and data management tasks related to scheduling and capacity planning.
Mission Control Analyst, Workforce Management
June 1, 2016 to May 25, 2019
  • Conduct real-time monitoring and track schedule adherence on a 24/7 basis to ensure optimal operational performance.
  • Maintain and update employee and team data within the Workforce Management (WFM) software.
  • Support Operations Management by providing accurate and timely schedule or staffing information as required.
  • Monitor half-hourly call volumes, Average Handle Time (AHT), and staffing requirements, promptly alerting Operations Management of any threshold violations.
  • Track, monitor, and report agent schedule adherence and employee occurrences to maintain accountability and operational efficiency.
CSR, CMS Watcher, Elite & Premium
March 2012 to June 2016
 
  • Served as Tier 1 Service Mentor, guiding new agents in improving their performance.
  • Transferred to VIP accounts (Elite and Premium) due to proven expertise and customer handling skills.
  • Provided mentorship to Premium account agents, ensuring adherence to service standards.
  • Trained in Global Distribution Systems (Sabre and Amadeus) to enhance service delivery for VIP clients.
  • Acted as Supervisor POC, assisting the team lead in maintaining key performance metrics such as AHT, CSAT, and QA scores, and sending EOD reports to leadership.
  • Performed CMS monitoring for Elite and Premium accounts, ensuring operational efficiency.

  • Monitored agents' AUX usage and productivity, addressing high AHT, validating outbound calls, and identifying unnecessary AUX usage.
  • Generated and shared daily AHT reports, absenteeism and tardiness validations, and hourly center updates.
  • Managed staffing requirements on a half-hourly interval basis to meet client expectations.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Computer Science

Graduation Date:

August 1, 2009

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Microsoft ExcelIEXAspect eWorkforce Management

INTERMEDIATE ★★

    Computer RepairComputer TroubleshootingRemote Computer RepairData EncodingData Entry

Work at Home Capabilities:

  • Internet Bandwidth: N/A
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17148822065
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo (12th Gen Intel(R) Core(TM) i5-12450H 2.00 GHz)
  • Processor: 12th Gen Intel(R) Core(TM) i5-12450H 2.00 GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $16.05/hr

Sherwin

Candidate ID: 595281


ADVANCED

    Data Collection, Data Entry, Data Analysis, Database Administration...

INTERMEDIATE

    ...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 16.05 per hour or $USD 1391.05 per month

Full Time: $USD 16.05 per hour or $USD 2782.10 per month

Remote Staff Recruiter Comments

Sherwin has a well-rounded background in data analytics and backend support, with significant experience in data engineering, automation, and visualization.  Sherwin has developed strong skills in Python, SQL, and data tools like Azure Synapse Analytics and Tableau. His ability to solve business problems through data-driven insights and automation makes him an asset in any data-centric role. He provided backend support, utilizing SQL and Python to manage data ETL processes and generate reports via Tableau or Power BI.

  • Relevant Experience: Over 7 years in data analytics, backend support, and business intelligence.
  • Industries: Healthcare (Bayer), Retail (Sunnies Inc.), Finance (Institutional Shareholder Services).
  • Roles:
    • Backend support and data visualization (Bayer AG)
    • Data analytics and pipeline engineering (Sunnies Inc.)
    • Sales operations and governance data (Institutional Shareholder Services)
  • Sherwin helped build scalable data pipelines and led the data analytics team, solving business problems and streamlining workflows through Python and Power BI.
  • He worked with internal clients, using SQL and Python for data ETL processes to support business decisions through clear, actionable visualizations.
  • Managed CSR activities., demonstrating leadership and project management skills.
  • Proficient in:
    • Data Engineering & Analysis: SQL (7+ years), Python (7+ years), MS Power BI (5+ years), Azure Synapse Analytics.
    • Data Visualization: Tableau, MS Power Automate, MS Power Query.
    • Additional tools: SAP B1, Snowflake, and MS Excel.

Sherwin may need a reasonable notice period before starting a new role. No statutory or government compliance issues were indicated.

Predictive Index Reference Profile - Promoter


Employment History

Data Analyst

Industry:

Healthcare / Medical

Employment Period:

January 2022 to September 2024 (32 Months)

Duties and Responsibilities:

  • Pioneer member of the Business Planning & Analysis/Data Analytics team at Sunnies Inc., playing a key role in driving data-driven decision-making across the organization.
  • Business Intelligence: Proficient in data analysis, automation using Python and MS Power Automate, and creating dynamic visualizations and reports to support strategic initiatives.
  • Data Engineer: Developed scalable and reliable data pipelines and queries using SQL, Python, Azure Synapse Analytics, SAP B1, and Power BI Dataflows to ensure efficient data processing and integration.
  • Data Analyst: Expert in collecting, cleaning, and analyzing data using SQL, Python, and statistical tools to solve complex business problems and deliver actionable insights through clear, concise reports and visualizations.

Sales Operations Associate

Industry:

Banking / Financial Services

Employment Period:

June 2021 to September 2024 (39 Months)

Duties and Responsibilities:

  • Serve as the subject matter expert (SME) and primary point of contact (POC) for queries related to "Media" and "ICS" (Institutional Client Services).
  • Provide comprehensive support for the Sales Governance and Corporate business units, addressing inquiries and resolving issues efficiently.
  • Utilize Salesforce and Excel to manage, track, and report on client data, ensuring seamless communication and data integrity.
  • Trained extensively to handle governance-related matters and corporate business processes, providing expertise to internal teams and stakeholders.

Junior Analyst to Associate

Industry:

Banking / Financial Services

Employment Period:

January 2017 to September 2024 (92 Months)

Duties and Responsibilities:

  • Act as the primary point of contact (POC) for corporate governance data in the Southern Europe region, specializing in Nordic and Israeli markets.
  • Serve as the subject matter expert (SME) for CorpGov data, ensuring the accuracy and relevance of information provided to internal and external stakeholders.
  • Lead training sessions using SAP Litmos, developing and delivering programs to enhance team skills and knowledge of corporate governance data systems.
  • Oversee data management and quality control processes for Southern Europe, Nordic, and Israeli markets, ensuring compliance with ISS standards.
  • Collaborate with cross-functional teams to address technical challenges, acting as the technical point person for region-specific data issues.
  • Drive process improvements and provide insights to optimize data collection, analysis, and reporting for the assigned regions.

Finance Analytics Backend Specialist

Industry:

Healthcare / Medical

Employment Period:

August 2023 to September 2024 (13 Months)

Duties and Responsibilities:

  • Provide backend support using SQL or Python for data extraction, transformation, and loading (ETL) processes to facilitate internal client data requests.
  • Develop data visualizations and reports using tools like Tableau and PowerBI for stakeholders based in Taguig, Philippines.
  • Collaborate with other teams to create automated processes and solutions using Python for enhanced efficiency.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Operations Management

Graduation Date:

January 1, 2015

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Data Collection, Data Entry, Data Analysis, Database Administration, SQL, Python, Tableau, SAP, Snowflake, Microsoft Excel,

INTERMEDIATE ★★


Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/18292650311
  • Internet Type: Fiber
  • Hardware Type:
  • Brand Name: N/A (AMD Ryzen 5)
  • Processor: AMD Ryzen 5
  • Operating System: Windows 11

All-inclusive Rate: USD $8.87/hr

Kim

Candidate ID: 535430


ADVANCED

    Zendesk, Salesforce CRM, Shopify, Google Apps...

INTERMEDIATE

    Invoicing, Chat Support, Accounting Reconciliation, Recruiting...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.85 per hour or $USD 680.07 per month

Full Time: $USD 8.87 per hour or $USD 1537.88 per month

Remote Staff Recruiter Comments

  • Kim has a bachelors degree in Hotel and Restaturant Management and have been working for almost 12 years now handling and performing roles such as Admin Assistant, Fulfillment Lead, Customer Support, Customer Support Lead, Programs Assistant, Virtual Assistant Recruitment Officer and  Reconciliations Officer under the industries of Financial Services, Recruitment Agency, Outsourcing, Education and Merchandising. She has catered to US and Australian Clients. 
  • Her greatest achievement with her 12 years of professional experience was being able to work remotely since 2015, working and being exposed to global clients, and working in several industries, all of which helped her career development.
  • She was exposed to the following tasks:
    • Order Management
    • Shopify Management
    • Customer Support
    • Invoicing 
    • Email Support
    • Chat Support
    • SMS Support
    • Inventory and Fulfillment
    • Data Entry
    • Scheduling
    • Quality Assurance
    • Handled 4 team members
    • Recruitment 
    • Reconciliation
    • Product Research 
    • Administrative Tasks
  • She is proficient in using tools such as CRMs, Zendesk, Salesforce, ReAmaze, ShopifyTrello, Asana, Google Apps and Microsoft Office.
  • She currently have a part-time job, working on a flexible schedule. She prefers morning or late afternoon shift and open to any full-time or part-time roles.
Predictive Index Profile - Altruist

Strongest Behaviors
  • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, KIMJEN is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. KIMJEN gets along easily with a wide variety of people.

Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.


Employment History

Reconciliations Officer

Industry:

Banking / Financial Services

Employment Period:

September 2011 to July 2012 (10 Months)

Duties and Responsibilities:

conciled all assets held on behalf of ANZ’s clients. ● Investigated and cleared variances/breaks from reconciliations. ● Ensured all breaks were resolved and cleared within a given timeframe. ● Cross-trained on mutual funds and equity processes for leave coverage. ● Stakeholder communications regarding outstanding balance.

Virtual Assistant

Industry:

Others

Employment Period:

December 2018 to March 2019 (3 Months)

Duties and Responsibilities:

anaged administrative tasks, performed research, data entry ● Contact management, inbox management. ● Scheduling management, booking, and planned travel.

Recruitment Officer

Industry:

Human Resources Management / Consulting

Employment Period:

July 2014 to January 2015 (6 Months)

Duties and Responsibilities:

● Sourced, screened, evaluated, and processed applicants based on qualifications. ● Analyzed interview results and verified references. ● Recommended and coordinated interviews with hiring managers. ● Handled phone interviews, arranged candidates for face-to-face interview. ● Builds and maintains a client database ● Handles general data administration and paperwork

Programs Data Entry Assistant

Industry:

Education

Employment Period:

March 2019 to July 2019 (4 Months)

Duties and Responsibilities:

ed with administrative duties. ● Client communication and email support. ● Scheduling management. ● Analyzed reports and processed data entry.

E-Commerce Customer Support Lead

Industry:

Retail / Merchandise

Employment Period:

July 2020 to March 2021 (8 Months)

Duties and Responsibilities:

● Led customer support operations, overseeing escalations and team coaching. ● Streamlined email response, workflows, improving efficiency and resolution times. ● Investigated and resolved Shopify, PayPal, and Amazon chargeback cases. ● Recommended, systemized, and streamlined playbook and FAQs. ● Administered quality assurance for tickets handled. ● Handled ReAmaze email support, including refunds, returns, order tracking. ● Shopify management, updated product listing and resolved discrepancy. ● Conducted fraud investigations related to order processing and fulfillment. TOOLS: ● Google Suite (Sheets and Docs) ● Shopify ● ReAmaze (CRM) ● Asana ● Google Drive, Droopbox ● CJ Dropshipping, HSKU, Zendrop ● Shopify, Amazon, PayPal (Chargeback) ● Time Doctor ● Slack

Fulfillment E-commerce Specialist / Customer Support

Industry:

Retail / Merchandise

Employment Period:

July 2019 to April 2025 (68 Months)

Duties and Responsibilities:

● Managed Shopify operations—product listings, pricing, and inventory. ● Created and managed print on demand (POD) products via Gooten. ● Resolved Shopify issues, fixed product data and inventory discrepancies. ● Coordinated with suppliers and warehouses for fulfillment and shipping. ● Streamlined data entry and performed regular data cleanup. ● Managed product assets, large data sets processing, and data management via Google Drive and Dropbox. ● Updated listings and maintained consistent formatting. ● Researched fashion trends and wrote SEO-friendly titles and descriptions. ● Handled Zendesk email support, including refunds, returns, order tracking. ● Engaged followers on social media (Instagram), replied to comments, and built community. ● Monthly financial report data entry. TOOLS: ● Google Suite (Sheets and Docs) ● Shopify ● Zendesk ● Google Drive, Dropbox ● Gooten (POD) ● Whiplash ● Harvest (time tracker) ● Slack

Email, Chat, and SMS Customer Support Specialist

Industry:

Others

Employment Period:

December 2015 to December 2018 (36 Months)

Duties and Responsibilities:

● Managed customer inquiries via email, chat, and text. ● Escalation of report to marketplace integrity team. ● Handling account issues, refunds, reviews, and disputes. ● Provided technical support and fraud investigation for seamless user experience TOOLS: ● Google Suite (Sheets and Docs) ● Salesforce ● Trello ● Google Drive, Dropbox ● Upwork (time tracker) ● Slack

E-Commerce Customer Support Specialist

Industry:

Retail / Merchandise

Employment Period:

August 2023 to December 2023 (3 Months)

Duties and Responsibilities:

● Managed Shopify product listings, including descriptions, SKU, pricing, and images. ● Resolved Shopify and Klarna chargeback disputes and improved customer dispute resolution. ● Provided Dutch email customer support via Strato, translated via DeepL. ● Handled supplier communication for missing, returned, or modified orders. ● Streamlined data entry processes, FAQs, and email templates. TOOLS: ● Google Suite (Sheets and Docs) ● Shopify ● Strato (CRM) ● Google Drive ● Notion ● RegWiio (Dropshipping tools) ● Klarna (Chargeback) ● Time Doctor (time tracker)

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Hotel and Restaurant Management

Graduation Date:

January 1, 2011

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Zendesk, Salesforce CRM, Shopify, Google Apps, Microsoft Office, Trello, Asana, Email Support, Product Listing,

INTERMEDIATE ★★

    Invoicing, Chat Support, Accounting Reconciliation, Recruiting, Recruiter Customer Service, Order Processing, Order Management, Virtual Assistant Skills, Data Entry, Scheduling, Quality Assurance, Inventory ManagementWarehouseShopifyAdministrative SupportAdministrative Skills

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17820829028.png
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus (11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80GHz)
  • Processor: 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $10.92/hr

Maria

Candidate ID: 467166


ADVANCED

    Social Media Marketing, Data Analysis, Market Research, Market analysis...

INTERMEDIATE

    SEO, SEM, Video Editing, Photo Editing...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 10.92 per hour or $USD 1893.37 per month

Remote Staff Recruiter Comments

  • Roma is a graduate of Production Design
  • She has 4  years of relevant work experience in E-learning, Food and Beverage, and Pharmaceutical companies
  • She has worked with clients based in Australia, Canada, US, and Philippines 
  • She is adept at doing the following tasks:
    • Market research and analysis
    • Data Analysis
    • Marketing Plan
    • Social media content and management
    • Content mapping
    • Sales management
    • Events coordination
    • Project Management
    • Video and Photo Editing
    • Script writing
    • Content writing
  • She has experience with SEO (on page and off page) and has done keyword research and SEO strategies 
  • She has also done executing paid ad campaigns for Facebook, Instagram, and LinkedIn 
  • Her biggest campaign was for brand awareness project that resulted for 20 percent increase for following on her clients social media accounts
  • She is proficient in using the following tools:
    • Adobe Creative Suites
    • Canva Pro
    • SketchUp Pro 8
    • Adobe Premiere
    • Final Cut X
    • Google Ads
    • Google Analytics
    • Facebook Ads
    • YouTube Ads
    • Instagram
    • LinkedIn
    • SEMrush
    • Asana
    • WordPress
    • Keynote
    • Mailchimp
    • HubSpot
    • Salesforce
    • Hootsuite
  • She is available to start immediately and is amenable to working on a dayshift schedule for any full-time role.

Predictive Index Behavioral Profile - Maverick
https://www.predictiveindex.com/reference-profile/maverick/

 

Strongest Behaviors

  • Relative persistence as goals are pursued; keeps at it even when problems pop up. Steady, slower to change.
  • Somewhat casual with rules. More focused on the goal than how to get there; delegates some of the implementation details.
  • Generally takes each day as it comes, greeting it with few worries and relaxed demeanor, particularly if there’s some predictability involved.

Behavioral Summary

A very independent, confident, decisive, self-starter, intense and driving. She has a strong sense of urgency, can react and adjust quickly to changing conditions, generate novel ideas, and deal with them swiftly.

 


Employment History

Digital Marketing Specialist

Industry:

Education

Employment Period:

October 2021 to November 2022 (13 Months)

Duties and Responsibilities:

• Developing and implementing effective digital marketing strategy.
• Coordinating content, design, social media, PPC campaigns and other activities.
• Measure KPIs and prepare the budget for Digital Marketing activities.
• Develop specific campaigns to create and maintain high levels of customer interaction.
• Manage the SEO strategy execution.
• Drive traffic with PPC Campaign on AdWords, SM and affiliate/influencers websites.
• Establish our Social Media strategy - based on a variety of channels.
• Coordinate Email Marketing to incorporate and implement tracking and other digital marketing elements.
• Setup all the technicalities for google analytics, other tracking codes, tag manager and anything else, that can provide us with input on user behavior.
• Ensure contact reporting to management on performance.

Digital Marketing Strategist

Industry:

Property / Real Estate

Employment Period:

March 2021 to September 2021 (6 Months)

Duties and Responsibilities:

• Evaluate and implement improvements on digital strategy.
• Research the latest digital tools and interactive trends.
• Develop, implement and optimize SEO, social media, and pay-per-click campaigns.
• Create integrated and cost-effective digital strategies.
• Drive value for the organization.
• Analyze and report on digital campaigns.
• Analyze customer and user data.
• Engage with clients, sales teams, and management.
• Map out how digital assets will be optimized for business results.
• Define and action digital events.

Marketing Assistant

Industry:

BioTechnology / Pharmaceutical / Clinical research

Employment Period:

September 2020 to February 2021 (5 Months)

Duties and Responsibilities:

• Conducting market research and analyzing marketing surveys.
• Employing online marketing analytics to gather information from the web and social media pages.
• Creates marketing and social media campaigns and strategies
• Generate, edit, publish and share daily content that builds meaningful connections and encourages community members to take action
• Preparing promotional presentations and organizing promotional events.
• Composing and posting online content for the company's social media page and website.
• Writing marketing literature for company brochures and press releases.

Marketing Associate

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

March 2019 to August 2020 (17 Months)

Duties and Responsibilities:

• Creating and building out paid social media campaigns to drive awareness, traffic and conversions
• Maintain performance reports and trackers analyzing the assets and targeting of different campaigns
• Execute tests on campaigns to develop ways on improving campaign performance
• Monitoring, analysis, and reporting of email campaign performance
• Creation, management, and publishing content to social media channels, including paid/sponsored social media ads
• Monitor performance of campaigns and initiatives across social media channels to ensure the best possible results using an efficient and well-executed strategy
• Provides actionable insights and recommendations that are relevant to the client's businesses to achieve their campaign goals through in-depth data analysis and research

Executive Assistant

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

March 2018 to December 2018 (9 Months)

Duties and Responsibilities:

• Handle and prioritize outgoing and incoming correspondence
• Receives phone calls and redirects them when appropriate
• Assists and reminds scheduled meetings, appointments, conferences, etc.
• Handle confidential documents and ensure that they remain secure and available when needed
• Maintain electric and paper records, ensuring information is organized and easily accessible
• Conduct research and prepare a presentation

Production Designer and Production Assisant

Industry:

Entertainment / Media

Employment Period:

April 2013 to December 2018 (68 Months)

Duties and Responsibilities:

• Responsible for the visual concept of a film, television or theatre production.
• They identify a design style for sets, locations, graphics, props, lighting, camera angles and costumes
• They also deal with schedules, budgets and staffing.​​​​​​​​​​​​​​
​​​​​​​ • They help achieve the director's vision together with art directors, prop makers, set builders

Social Media Executive and Administrative Officer

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

November 2022 to September 2023 (10 Months)

Duties and Responsibilities:

  • Doing research, writing, creating, or outsourcing the creation of any type of material (written, imagebased, video, etc.)
  • Assembling and posting material, monitoring how it performs on various social media platforms and the larger web.
  • Create successful social media influencer marketing programs to convert influential social media users into brand ambassadors who promote the company's goods and services.

Social Media Executive

Industry:

Employment Period:

July 2022 to September 2023 (14 Months)

Duties and Responsibilities:

Doing research, writing, creating, or outsourcing the creation of any type of material (written, image- based, video, etc.) Assembling and posting material, monitoring how it performs on various social media platforms and the larger web. Create successful social media influencer marketing programs to convert influential social media users into brand ambassadors who promote the company's goods and services.

Marketing & Communications Assistant

Industry:

Others

Employment Period:

December 2023 to March 2024 (2 Months)

Duties and Responsibilities:

Social Media Management 
  •  Oversee the day-to-day management of our social media platforms.
  • · Assist and collaborate with the marketing team to ensure the timely preparation of visual materials.
  • · Plan, create and schedule posts, including both visuals and video content. 
Marketing & Communications Strategy 
  • Creating and implementing our marketing and communications strategy, in collaboration with management and our branding team.
  • · Primarily utilising Facebook and Instagram as our central social platforms; nevertheless, we are eager to establish a presence on other platforms (e.g. TikTok and LinkedIn).
  • · Measure and report on engagement and return on spend.
  • · Website management and maintenance.
 Content Implementation & Strategy
  • · Execute a content strategy, including copywriting and editing for social media the marketing team builds.
  • · Monitor and evaluate the performance of previous posts, assessing their effectiveness in reaching the target audience.
  • · Manage the distribution of newsletters to the subscriber list. Monitoring engagement and growth.
  • · Review and ensure the quality and consistency of advertising content.
  • · Monitor campaign performance to meet deadlines and KPIs. 
 Lead Magnets
  • · Create and manage lead magnet campaigns to capture and nurture leads effectively.
  • · Determine the frequency and timing of lead magnet promotions.
  • · Assist in the creation of lead magnets for advertising campaigns with the branding and marketing team’s help.
 Audience Targeting
  • · Identify and understand the target audience's preferences, behaviours, and needs.
  • · Ensure posts are tailored to effectively engage the target audience.
  • · Trends and growth spots to capitalise on prospective audiences.
 Community Engagement
  • · Respond promptly to inquiries and comments on social media platforms, the community page, and via email or chat.
  • · Foster a sense of community and engagement among our followers.

Digital Marketing Specialist

Industry:

Arts / Design / Fashion

Employment Period:

May 2024 to August 2024 (3 Months)

Duties and Responsibilities:

  • Digital Marketing Strategy: Develop and implement digital marketing strategies that focus on promoting products and increasing customer engagement.
  • Content Creation and Management: Assist in generating engaging content calendar for various digital channels, including websites, social media, and email campaigns, emphasizing product highlights and customer benefits.
  • Website Management: Optimize our website content for search engines, with a specific focus on enhancing product pages and landing pages using WordPress.
  • Social Media Management: Manage and grow our presence on key social media platforms, including Facebook, Instagram, and TikTok, adapting strategies to align with platform strengths and audience preferences.
  • Analytics and Reporting: Monitor and analyze digital campaign performance using tools. Adjust strategies based on data insights to optimize reach and effectiveness.
  • Email Marketing: Execute targeted email marketing campaigns to nurture leads and convert them into customers, focusing on product promotions and updates.
  • Product Promotion: Prioritize showcasing products through all digital marketing activities, ensuring clear and attractive presentation across all channels

Social Media Marketer

Industry:

Others

Employment Period:

September 2024 to January 1970 (656 Months)

Duties and Responsibilities:

  • Develop and execute effective social media strategies across multiple platforms, including Instagram, Facebook, LinkedIn, Pinterest, and Reddit.
  • Create engaging and visually appealing content, including infographics, images, and social media posts, to promote our course.
  • Actively participate in online communities and forums related to job search and career development.
  • Track and analyze social media metrics to measure campaign performance and optimize strategies.
  • Utilize WordPress to design and optimize landing pages for the course.

Marketing Associate

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

May 2019 to May 2019 (0 Months)

Duties and Responsibilities:

  • Creation, social media management, email marketing, and event planning.
  • Collect, analyze, and interpret market research data to identify trends,

Administrative Officer

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

May 2018 to January 2021 (32 Months)

Duties and Responsibilities:

  • Managed and organized catering orders, ensuring accurate processing and timely delivery to clients.
  • Managed client accounts, ensuring accurate information and timely communication regarding orders and deliveries.
  • Coordinated event logistics, including scheduling, staffing, and equipment rentals, to ensure seamless event execution.

Marketing Specialist and Admin Officer

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

January 2022 to January 2022 (0 Months)

Duties and Responsibilities:

  • Created and implemented a customer service training program forstaff, focusing on building rapport and resolving customer issueseffectively. This led to a 5% decrease in customer complaints and a 3%increase in positive online reviews.
  • Managed social media platforms, including Facebook, Instagram, and Google My Business, to engage customers and promote special events. This resulted in a 15% increase in online orders within 3 months.

Digital Marketing Specialist

Industry:

Education

Employment Period:

September 2022 to January 2023 (4 Months)

Duties and Responsibilities:

  • Increased website traffic from social media by 20% within 6 months by developing and implementing a social media marketing strategy for Facebook and Instagram.
  • Improved student understanding and satisfaction by creating engaging online learning materials, including video tutorials, interactive quizzes, and downloadable resources, resulting in a 95% student satisfaction rating.
  • Increased course completion rates by 15% within the first semester by collaborating with the teaching team to develop and implement a new online course curriculum incorporating gamification and personalized learning paths.

Digital Marketing Specialist and Website Designer

Industry:

Consulting (Business & Management)

Employment Period:

March 2024 to March 2024 (0 Months)

Duties and Responsibilities:

  • Monitored website analytics and Google Ads performance to optimize online marketing strategies, resulting in a 12% reduction in advertising costs while maintaining a high ROI.
  • Analyze website analytics, social media metrics, and other digital marketing performance data to measure the effectiveness of campaigns and identify opportunities for improvement.
  • Implemented SEO best practices to improve website visibility and organic search rankings.

Education History

Field of Study:

Marketing

Major:

Marketing Communications

Graduation Date:

May 1, 2023

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Art/Design/Creative Multimedia

Major:

Production Design

Graduation Date:

January 2, 2018

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Social Media MarketingData AnalysisMarket ResearchMarket analysis

INTERMEDIATE ★★

    SEO, SEM, Video EditingPhoto EditingSalesforce CRMContent WritingScript Writing

Work at Home Capabilities:

  • Internet Bandwidth: 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 27.83, Upload: 21.74
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Apple Macbook Pro 2021 (m1)
  • Processor: m1
  • Operating System: MacOS X

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.