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Nov 05
How AU SME’s Can Benefit From Outsourcing To the Philippines

How AU SME’s Can Benefit From Outsourcing To the Philippines (And How to Get Started)

If you’re an SME owner, you probably wear a lot of hats throughout the day.

It simply can’t be helped. Starting a business with little more than a great idea and a few pairs of hands is tough. SME business owners often find themselves fulfilling the functions of, say, bookkeepers and HR managers, and every other position in between.

Thus, it’s not uncommon for many Aussie entrepreneurs to be time poor. For most of them, there just aren’t enough hours in the day to get things done. Accounting, payroll management, and customer service are all key tasks to keep the business running, although they’re a rather poor use of time when you consider how little they contribute to the company’s innovation and growth.

There is, however, a fairly simple solution: outsourcing all those essential yet non-core tasks to the Philippines.

And before you roll your eyes and move on to the next article, hear us out first.

Cold, Hard Numbers: Making the Case for Outsourcing

Cold Hard Numbers Making the Case for Outsourcing

How much time do you spend on your company’s accounting? How about on marketing? IT support? Would you say 20, 30% of your time total?

Now, these are all crucial tasks, don’t get me wrong. But think about it, do they necessarily play to your strengths? Perhaps, but will they take your business to the next level? Will your intimate knowledge of the business lead to maximum benefits for it through these tasks?

Clearly, the answer is “no.”

One last question then. Can anyone else carry out these tasks for you more effectively so you can spend more time on the things YOU do best?

This brings us to the next topic.

Why the Philippines?

In case you’ve never heard of it (seriously?), the Philippines is a Southeast Asian country that produces some of the world’s best remote talent. More often than not, there’s a team of Filipino remote workers behind plenty of Australia’s most successful SME’s.

Why is the Philippines such a hotspot for outsourcing? One is that the majority of its people speak English quite well, and with a neutral accent at that. English just happens to be the medium of instruction in Philippine schools, and a lot of the popular media consumed here also comes from the US.

Another factor is the famous Filipino work ethic and hospitality. Filipinos will do anything to provide for their families, so they work hard and never take their jobs for granted. They also learn quickly, and specialise in a broad range of skills that are especially suited for outsourcing, such as web design, bookkeeping, and other key administrative tasks. Furthermore, if you treat them well, they will give you their loyalty and will go above and beyond their job description to deliver.

Then there’s the fact that the exchange rate is in your favor. One Australian dollar is equivalent to about Php33, so the former goes a lot further here. This means that outsourcing can be cost-effective for you while still providing your remote worker with a good living. That’s what I call a win-win situation.

How Can Outsourcing Benefit Me and My Business?

The most obvious benefit that outsourcing brings

The most obvious benefit that outsourcing brings is that it frees up business owners to shift their focus to business functions that bring in the most value. Also, outsourcing the more tedious aspects of running a business means you can devote your attention to the ones that are more in line with your skill set.

In addition, outsourcing gives you access to a wider talent pool. When you’re not hampered by geographical boundaries, you can tap into more diverse capabilities and perspectives. Thanks to economies of scale, you can hire individuals that specialise in specific functions rather than hiring a person with limited time and experience.

Candidates:

581

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $6.16/hr

Patty

Candidate ID: 439200


ADVANCED

    Email management...

INTERMEDIATE

    Phone Support, Chat Support, Email management...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 6.16 per hour or $USD 1067.70 per month

Remote Staff Recruiter Comments

  • Patty has worked for 8+ years in the BPO industry for customer-centric rols. She was a Telemarketer, Technical Support Representative, Customer Service Representative, Process Executive, Appointment Setter, and recently, Sales Advisor.
  • She has handled clients in Aus, New Zealand & UK.
  • She has extensive exposure to the following:
    • Customer Service - phone, email, and chat
    • Appointment Setting
    • Sales - Inbound and Outbound
    • Customer Satisfaction
    • Technical Support
    • Email Management
  • She is adept is using tools and applications like:
    • CRM
    • Microsoft Office 
    • Google App
    • Slack
    •  Podio
    • Calltools
    • Vici Dial
    • Oracle
    •  Citrix
  • She can start immediately.
Predictive Index Behavioral Profile- Guardian

Strongest Behaviors
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.


Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Patty Ann will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.


Employment History

Appointment Setter

Industry:

Consumer Products / FMCG

Employment Period:

May 2022 to July 2022 (2 Months)

Duties and Responsibilities:

  • Proactively contacted prospective clients to schedule appointments for solar estimates, effectively communicating the benefits of the service.
  • Identified and qualified potential clients through targeted phone outreach.
  • Accurately recorded appointment details, including time and date, in the system to ensure smooth scheduling and follow-up.

Outbound Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2017 to February 2018 (4 Months)

Duties and Responsibilities:

  • Conducted outbound calls to customers, encouraging them to schedule their annual wellness visits and explaining the benefits.
  • Efficiently set and recorded appointment details in the system, ensuring accurate scheduling and follow-up.
  • Followed provided scripts and talking points meticulously to maintain consistency and quality in all customer interactions.

Process Executive

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2018 to July 2019 (16 Months)

Duties and Responsibilities:

  • Consulted with members regarding their pharmacy coverage, providing clear and detailed information.
  • Responded to telephone inquiries, delivering high-quality service to customers seeking information about product availability.
  • Addressed customer service inquiries promptly and accurately, ensuring a positive customer experience

D2TS Associate

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2019 to November 2021 (26 Months)

Duties and Responsibilities:

  • Handled approximately 80-100 customer contacts per day, addressing and resolving a variety of technical issues.
  • Developed a comprehensive understanding of all company products and services to provide quick and efficient customer support.
  • Collaborated with upper management to implement changes aimed at improving customer satisfaction and operational efficiency.
  • Maintained detailed and accurate records of customer interactions and solutions provided.
  • Provided feedback and suggestions to enhance service processes and customer experience.

Technical Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2015 to September 2017 (23 Months)

Duties and Responsibilities:

  • Provided technical support for internet connectivity issues, addressing customer concerns and troubleshooting problems.
  • Assisted customers with a wide range of company products and services, ensuring their technical needs were met.
  • Handled incoming phone calls from customers, delivering efficient and effective solutions to their technical issues.
  • Built and maintained customer loyalty by conducting follow-up calls to ensure resolved issues and customer satisfaction.
  • Documented customer interactions and technical solutions in the system for future reference and support.

Sales Advisor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2022 to February 2024 (19 Months)

Duties and Responsibilities:

  • Delivered exceptional customer support in a retail environment, addressing a wide range of customer needs and concerns.
  • Provided personalized product recommendations to customers, effectively persuading them to make purchases.
  • Engaged with customers through phone calls, answering inquiries, resolving issues, and enhancing their overall experience, while driving sales growth.

Telemarketer

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2014 to April 2015 (10 Months)

Duties and Responsibilities:

  • Successfully persuaded clients to apply for the bank’s credit card by effectively communicating its benefits.
  • Diligently monitored daily progress and maintained detailed profiles of prospects, including the frequency of contact.
  • Consistently made over 60 outbound cold calls each day, successfully setting up applications for numerous clients.

E-Commerce Virtual Assistant

Industry:

Arts / Design / Fashion

Employment Period:

July 2024 to February 2026 (18 Months)

Duties and Responsibilities:

Handles customer inquiries and sales through email.Manages customer interactions on Shopify.Uses Helpdesk tools such as Re-amaze to resolve customer issues.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Business

Graduation Date:

April 1, 2014

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Email management

INTERMEDIATE ★★

    Phone SupportChat SupportEmail management

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://fast.com/
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: BenQ
  • Processor: Ryzen 3
  • Operating System: Windows 10

All-inclusive Rate: USD $7.99/hr

Alyne

Candidate ID: 439196


ADVANCED

    Accounting, Executive Assistance, Administrative Skills...

INTERMEDIATE

    Bookkeeping, Accounting, Accounting Reconciliation, Accounts Payable Management...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Eastern Standard Time US Pacific Standard Time US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.99 per hour or $USD 692.90 per month

Full Time: $USD 7.99 per hour or $USD 1385.80 per month

Remote Staff Recruiter Comments

  • Alyne has been working since 2014 and handled roles such as Accounting clerk (Payroll), Executive Assistant to the CEO, Virtual Assistant, and Bookkeeper within accounting, retail, furnishing, and BPO industries.
  • She honed her skills in:
    • Accounting & Bookkeeping
    • Payroll
    • Invoices
    • Accounting Receivables
    • Accounting Payables 
    • Sales report preparation
    • Reconciliations
  • She is well-versed with software and tools such as MS Word, MS Excel, Google Workspace , Calendar and Slides, QuickBooks, Google Meet, Slack, Skype, SAP Hana, and Xero.
  • She is amenable to start immediately.
Predictive Index Behavioral Profile - Persuader

Strongest Behaviors
  • Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
  • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
  • Focused on operational efficiencies: thinks about what needs to be done and how it can be done quickly without losing quality. Impatient with routines.
Behavioral Summary

Alyne Joy is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.

Has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.


Employment History

Accounting Clerk (Accounts Payable)

Industry:

Healthcare / Medical

Employment Period:

June 2014 to September 2014 (3 Months)

Duties and Responsibilities:

  • Releasing of checks to suppliers
  • Counter checking receipt for payable
  • Prepares payable summary and checks

Accounting Clerk (Payroll)

Industry:

Manufacturing / Production

Employment Period:

November 2014 to November 2015 (12 Months)

Duties and Responsibilities:

  • Generates attendance of employees
  • Prepares pay slips
  • Encode salaries of each employee thru online banking
  • Checking in and out of employees

Accounting Staff (Accounts Receivable) and Executive Assistant to the CEO

Industry:

Retail / Merchandise

Employment Period:

December 2015 to January 2022 (73 Months)

Duties and Responsibilities:

Accounting Assistant
  • Prepares Monthly Sales Report
  • Prepares Statement of Account and AR Master list
  • Doing the AR Procedures for collection
  • Conduct a monthly collection of customers through phone call (overdue accounts)
  • Sorting and filing receipts
  • Counter checking prices on the receipts
  • Filing important document of customers
Executive Assistant to the CEO
  • Scheduling appointments and meetings
  • Preparing documents for meetings and business trips
  • Word processing, creating spreadsheets and presentations
  • Arrange international and domestic travel (land trips, flights and hotels)
  • Handle sensitive/confidential information requiring a high level of discretion
  • Manage expenses and liquidation of receipts
  • Arrange and reserve conference rooms, catering and audio visuals for meetings.
  • Maintain contact details (business and personal contacts)
  • Personal Household Management such as travel arrangement, deliveries and assist in event planning
  • Making online orders
  • Other miscellaneous tasks

Virtual Assistant/ Bookkeeper

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2021 to November 2022 (15 Months)

Duties and Responsibilities:

Bookkeeper
  • Prepares Sales Report
  • Invoices and Payment entries
  • Posting expenses
  • Manage customer’s data
  • Follow-up payment for posting
  • Reconciliations
  • Accrual for Customer Visits
Virtual Assistant
  • Appointment setting (Manually setting to Google Calendar)
  • Work on Online Presence
  • Social Media Management
  • Calendar and Email Management
  • Making layout for Send out cards (Birthdays, Holidays, etc.)
  • Miscellanous tasks (Personal household management, travel arrangements, online orders)
  • Video and Audio editing for Podcast

Education History

Field of Study:

Commerce

Major:

Management Accounting

Graduation Date:

January 1, 2014

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    AccountingExecutive AssistanceAdministrative Skills

INTERMEDIATE ★★

    BookkeepingAccountingAccounting ReconciliationAccounts Payable Management

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/13399313734
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: ACER
  • Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
  • Operating System: Windows 10

All-inclusive Rate: USD $9.54/hr

Roxanne

Candidate ID: 439180


ADVANCED

    Customer Service, Communication Skills, Outbound Appointment Setting, Outbound Sales...

INTERMEDIATE

    Technical Support, Lead Generation, B2B Marketing...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 9.54 per hour or $USD 1653.67 per month

Remote Staff Recruiter Comments

Roxanne (Roxy) is an experienced customer service and outbound sales professional with a strong background in handling inbound and outbound calls, lead qualification, CRM management, and customer follow-ups. She has five years of experience in the BPO industry, handling customer service for companies in the U.S. and New Zealand. Additionally, she has worked remotely for HR software and digital marketing agencies, focusing on outbound sales and appointment setting.
  • She demonstrates strong communication skills, adaptability, and a strategic approach to lead qualification and customer engagement. Roxy is comfortable with a remote work setup, time-tracking tools, and an independent contractor arrangement.
  • Handled inbound and outbound calls for a U.S.-based fast-food company.
  • Worked remotely for an HR software company in Texas, conducting cold calls and CRM updates.
  • Outbound sales experience for digital marketing agencies in Australia and the U.S., qualifying leads and booking meetings with CEOs or sales specialists.
  • Experience in handling email follow-ups, newsletters, and blog posts as part of marketing support.
  • Prepares by reviewing customer notes before calls to provide tailored solutions.
Predictive Index Behavioral Profile - Maverick

Strongest Behaviors
  • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
  • Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.
  • Focused on goals and the people needed to get there, not details or plans; frequently delegates details.
  • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
  • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
Behavioral Summary

Roxy is very independent, confident, decisive, self-starter, intense and driving. This individual has a strong sense of urgency, can react and adjust quickly to changing conditions, generate novel ideas, and deal with them swiftly.

Their drive is directed at getting the important things done. Competitive, ambitious and venturesome, they respond positively and actively to challenge and pressure, always sure of an ability to handle problems and people. This individual is outgoing and poised; a forceful, animated, communicator tending to be more authoritative than persuasive in style. They talk briskly, with assurance and conviction and are a stimulating influence on others, while being direct, determined and flexible.


Employment History

Techncal Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2016 to June 2017 (14 Months)

Duties and Responsibilities:

  • Provided expert troubleshooting assistance to customers experiencing issues with cable, internet, and landline services, ensuring prompt resolution and high customer satisfaction.
  • Diagnosed technical problems remotely and determined the appropriate solutions, including guiding customers through self-service steps or scheduling technician dispatch for on-site repairs.
  • Coordinated with field technicians to ensure timely service appointments, accurately documenting service issues and repair needs to minimize downtime.
  • Delivered personalized sales consultations by assessing customer needs and recommending the most suitable packages and promotions, contributing to increased revenue and customer retention.
  • Maintained comprehensive knowledge of company products, services, and troubleshooting protocols to provide accurate and efficient support.
  • Assisted customers with account management, billing inquiries, and service upgrades, ensuring a seamless and positive customer experience.

Technical Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2018 to December 2018 (9 Months)

Duties and Responsibilities:

  • Guide customers on how to navigate new mobile phones, ensuring they understand key features, settings, and functionalities.
  • Diagnose and resolve service-related issues, including difficulties with making calls, sending texts, and accessing mobile data.
  • Assess customer needs and recommend appropriate plan upgrades, additional features, or value-added services to enhance their experience.
  • Assist with account inquiries, billing concerns, and service modifications while maintaining accuracy and adherence to company policies.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2019 to April 2022 (36 Months)

Duties and Responsibilities:

  • Assisting customers with billing inquiries, charge disputes, and account updates with accuracy and professionalism.
  • Educating customers on their account options and ensuring transparency in charges and payments.
  • Facilitating the setup of interest-free payment plans for eligible devices, ensuring compliance with company policies.
  • Providing tailored solutions for customers traveling internationally by offering the most suitable plans and features.
  • Troubleshooting technical and service-related issues to ensure seamless customer experiences.
  • Proactively identifying customer needs and offering value-added services to enhance their overall satisfaction.
  • Maintaining detailed and accurate records of customer interactions, transactions, and resolutions.

Lead Generation Specialist

Industry:

Computer / Information Technology (Software)

Employment Period:

April 2022 to May 2023 (13 Months)

Duties and Responsibilities:

  • Conduct outbound calls to potential clients to introduce the company, its services, and value propositions.
  • Engage prospects in meaningful conversations to understand their needs, challenges, and business goals.
  • Qualify leads by asking targeted questions to assess their suitability for the company's services.
  • Schedule appointments with senior specialists for qualified prospects, ensuring a seamless transition.
  • Maintain and update the customer relationship management (CRM) system with accurate and relevant client information.
  • Conduct market research to identify new business opportunities and expand the contact database.
  • Proactively follow up with leads to nurture relationships and increase conversion rates.

Outbound Sales Representative and Client Success Manager

Industry:

Computer / Information Technology (Software)

Employment Period:

May 2023 to February 2025 (21 Months)

Duties and Responsibilities:

  • Conducts discovery calls to qualify prospects
  • Calling, emailing and connecting potential client to introduce the company update CRM, schedule appointments, leads nurturing
  • CRM & tools used : Hubspot, Go High Level , Zoominfo , Google Meet , Slack
  • Assist clients with issues they are having with the software through email or chat CRM used: Freshdesk Marketing Associate Assist team in creating social media ds such as FB, Youtube, IG and more. Also creates newsletter for any update and fixes.
  • CRM & tools used : Canva, Capcut , Youtube, GHL, Loomvideo

Business Development Representative (Part-Time)

Industry:

Entertainment / Media

Employment Period:

April 2024 to February 2025 (10 Months)

Duties and Responsibilities:

  • Conduct in-depth lead research to identify and compile targeted prospect lists.
  • Utilize multiple lead sourcing tools, including GoHighLevel (GHL), Apollo, SendPotion, Instantly, and others to enhance outreach efforts.
  • Perform outbound prospecting through email, social media (Facebook, LinkedIn), and cold calling to generate new business opportunities.
  • Craft personalized and engaging outreach messages to increase response rates and conversion.
  • Manage and optimize automated outreach sequences while ensuring compliance with best practices.
  • Schedule and coordinate discovery calls between potential clients and sales representatives.
  • Maintain an organized CRM system by accurately logging interactions and tracking lead status.
  • Monitor and analyze campaign performance, adjusting strategies for continuous improvement.
  • Collaborate with the sales and marketing teams to refine outreach approaches and enhance lead quality.
  • Stay updated on industry trends, competitor strategies, and emerging outreach tools to improve efficiency.

Lead Generation Specialist

Industry:

Consulting (Business & Management)

Employment Period:

July 2023 to January 2024 (6 Months)

Duties and Responsibilities:

  • Proactively reach out to potential clients via phone calls to introduce the company’s financial products and assess their interest in loan services.
  • Conduct thorough research to update and maintain accurate customer details, ensuring our database reflects the most up-to-date information.
  • Utilize and manage HubSpot CRM to log interactions, track leads, and update client records efficiently.
  • Identify client needs and provide initial information about loan products, guiding them through the application process as necessary.

Education History

Field of Study:

Education/Teaching/Training

Major:

Technical Teachers Education

Graduation Date:

April 14, 2014

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Customer Service, Communication Skills, Outbound Appointment Setting, Outbound Sales,

INTERMEDIATE ★★

    Technical SupportLead GenerationB2B Marketing

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17395398584
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Lenovo
  • Processor: Intel(R) Core(TM) i7-4790
  • Operating System: Windows 11

All-inclusive Rate: USD $8.57/hr

Febbie

Candidate ID: 438966


ADVANCED

    Customer Support, Email Support, Chat Support, Virtual Assistant Skills...

INTERMEDIATE

    Data Entry, Project Management, Transcription, Outbound Appointment Setting...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Central Standard Time Australian Western Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.57 per hour or $USD 743.12 per month

Full Time: $USD 8.57 per hour or $USD 1486.25 per month

Remote Staff Recruiter Comments

  • Febbie has over 4 years of experience in Administrative role and Customer Service 
  • She's good at communicating
  • She did phone calls, email support and chat support
  • She also did some research for her clients
  • She's been doing data entry and administrative work, helping with contracts and database
  • She has a basic graphic design background
  • She uses the following tools:
    • MS Office
    • Google Apps
      •  Sheet
      • Docs
    • ASANA
    • Trello
    • CRM
  • She has 3 dogs at home and fond of having pets
  • She also uses an IOS Mobile phone
  • She can start immediately

Employment History

Data Entry + Research Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

April 2022 to July 2023 (14 Months)

Duties and Responsibilities:

Data Entry and other administrative work Research & Copywriting Blog Writing Basic SEO optimization Creating Social Media Content

Customer Service Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2017 to March 2020 (29 Months)

Duties and Responsibilities:

  • Eagerly assisted customers by providing product and service information and resolving product and service problems through phone, chat, and email
  • Phone and Email Support for Amazon Retail
  • Phone / Email/ Chat support for a Food Delivery Service
  • Phone Support for Health Care

Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

August 2020 to February 2022 (18 Months)

Duties and Responsibilities:

  • Manages contracts throughout the selling and buying process, checks documents, makes sure it is complete and on- time, updates the database, and does follow-ups if needed. I also work on other administrative tasks like transcription when required.
  • Database Management
  • Data Entry
  • Calendar Management

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Financial Management

Graduation Date:

March 25, 2022

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Customer Support, Email Support, Chat Support, Virtual Assistant Skills, Data Entry, Email management, Real Estate, Calendar Management,

INTERMEDIATE ★★

    Data EntryProject ManagementTranscriptionOutbound Appointment SettingExecutive Assistance

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 2.84, Upload: 9.98
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $20.65/hr

Tamara

Candidate ID: 438647


ADVANCED

    Accounting, Xero Accounting...

INTERMEDIATE

    Bookkeeping, General Accounting, Oracle, Technical Support...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 20.65 per hour or $USD 3579.00 per month

Remote Staff Recruiter Comments

  • Ara is a graduate of Accountancy and has been working since 2014. She has 7 years of relevant Australian accounting experience in a bookkeeping firm, where she worked with up to 20 clients in the hospitality, landscaping, real estate, and equipment industries, among others, and presently, in a photography studio based in Melbourne as a Senior Management Accountant.
  • She is an expert in the following:
    • Accounts Receivable Management: Managing the company's receivables; Following up on outstanding customer payments
    • Accounts Payable Management: Managing the company's payables and ensuring timely payment to suppliers and vendors; Managing supplier relationships and negotiations
    • Payroll: Managing the payroll process; Handling payroll tax and superannuation payments
    • Bookkeeping: Utilizing Xero Software and Dext to maintain accurate and up-to-date financial records; Conducting regular reviews of the general ledger
    • Cash flow Projections: Developing and maintaining cash flow forecasting models; Analyzing cash inflows and outflows to predict future cash positions
    • Budgeting and Forecasting: Collaborating with relevant stakeholders to develop annual budgets; Monitoring and analyzing actual performance against budgeted targets
    • Financial Reporting: Preparing timely and accurate financial statements, including profit and loss statements, balance sheets, and cash flow statements; Presenting financial reports to CEOs and stakeholders
    • Compliance: BAS, IAS, Payroll tax preparation; GST reporting
  • She has been exposed to tax preparation and would want to learn more about it, ideally via first-hand experience.
  • She received numerous certifications like:
    • Certified Accounting Technician - Level 3
    • Xero Certified
    • Certified Bookkeeper
    • Certified Management Accountants - Australia
  • She used several applications and software such as Fathom, Xero, Microsoft Office Apps (Excel Word, Teams, Outlook), Employment Hero, Stripe, AfterPay, Dext, Slack, and PayPal.
  • She is amenable to working in a full-time, day shift role after a 60-day notice.
Predictive Index Behavioral Profile - Specialist

Strongest Behaviors
  • Relatively formal, reserved, and skeptical of new people; requires some “proof” to build trust in new people.
  • Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks about what needs to be done, and how to do it well, and generally follows that execution plan.
Behavioral Summary

Tamara Paula is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

With experience and/or training, Tamara Paula will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Tamara Paula is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

Technical Support Representative - Dish Network (Internship)

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2013 to January 2014 (2 Months)

Duties and Responsibilities:

  • Answers queries and concerns from clients

Accounts Payable Specialist

Industry:

Construction / Building / Engineering

Employment Period:

July 2014 to October 2016 (27 Months)

Duties and Responsibilities:

General Ledger Specialist I
(January 2016 – October 2016)
Middle East and Africa – Abu Dhabi and Fujairah
  • Responsible for Cash Application, Netting and Bank Reconciliation
  • Maintaining and posting of Accruals and Prepayments Schedules
  • Issuing of Intercompany Recharge Invoices and Intercompany Receivable Statement of Account
  • Profit and Loss and Balance Sheet Allocation
  • Fixed Asset Register Maintenance
  • Preparation of Balance Sheet Schedules
Accounts Payable Specialist I
(July 2014 – January 2016)
Middle East and Africa
  • Intercompany and Trade Invoice Processing
  • First-level issue resolver
  • Reconciliation of Trade Statement of Account
  • Clearing of logged invoices
  • Maintaining of Shared Service Center Mailbox
  • Answers queries and concerns from Trade Vendors
Location: Middle East and Africa
Accounting software: Oracle

Accounting Assistant

Industry:

Property / Real Estate

Employment Period:

October 2016 to March 2017 (5 Months)

Duties and Responsibilities:

Corporate Accounting
  • Recording of paper bills received from local suppliers
  • Scanning, Filing and Recording of employee expense claims
  • Petty Cash Fund replenishment for Philippine Entity
  • Weekly supplier payment run for Philippine Entity
  • Preparation and Issuance of checks to suppliers
  • Filing of 1601-E and 1601-C to BIR monthly
Accounts Receivable
  • Allocation of Payments for multi-currency bank accounts
  • Weekly reporting Aged Account Receivables
  • Clearing of Aged Account Receivables

Location: Philippines
Accounting software: Netsuite

Senior Accountant

Industry:

Accounting / Audit / Tax

Employment Period:

March 2017 to June 2021 (50 Months)

Duties and Responsibilities:

  • Using Dext integrated with the client’s Xero account to record bills and receipts
  • Ensuring all data captured by Dext matches the details in the tax invoices and receipts
  • Setting up supplier rules in Dext
  • Reconciliation of supplier Statement of Accounts with Xero records
  • Updating Supplier contact and financial details
  • Importing of invoices from client’s chosen invoicing add-on to Xero
  • Ensuring all data from the add-on is imported to Xero
  • Sending out of payment reminders and Statement of Accounts to clients’ customers
  • Planning and identifying of bills to be paid each supplier payment run
  • Creating batch payment in Xero and uploading ABA files to the clients’ bank account for authorization
  • Reconciliation of existing bank accounts and credit cards in Xero based on agreed upon bookkeeping schedule
  • Setting up new bank accounts and credit cards in Xero to ensure bank feeds are active
  • Ensuring bills and invoices are tagged to the correct tracking category
  • Recording of Hire Purchases based on documents provided
  • Recording of Insurance Premium Funding based on documents provided
  • Maintenance of Fixed Asset Register as per agreement with Accountant
  • Managing accounts mailbox
  • Integrating new add-ons to Xero
  • Creating Templates in Xero – Email, Branding Themes
  • Sending weekly updates and queries to the clients to ensure all outstanding items will be reconciled the next scheduled bookkeeping
  • Reviewing of Profit and Loss figures
  • Reviewing of Balance Sheet figures
  • Reconciliation of Intercompany Balances for Group of Companies
  • Reviewing and Monitoring Accruals, Prepayments and HP Interests
  • Posting manual journals for Accruals, Prepayments and HP Interests 
  • Monthly Depreciation Run as per agreement with the Accountant
  • Creating custom reports in Xero based on the clients’ need and requests
  • Publishing and issuing Management Reports
  • Setting up new employees in Xero
  • Setting up new pay items in Xero
  • Creating Employee Groups for tracking categories
  • Processing of payroll based on approved timesheets
  • Sending out reports to client per pay event
  • Sending or Uploading the payment run’s ABA file
  • Filing STP each pay event
  • Setting up Auto super payments in Xero
  • Ensuring super payments are made on time  
  • Review, Reconciliation, Preparation and Lodgment of clients’ Activity Statements (Monthly, Instalment and Quarterly)
  • Review, Reconciliation, Preparation and Lodgment of clients’ Payment Summaries
  • Review, Reconciliation, Preparation and Lodgment of clients’ Taxable Payment Annual Report
  • Ensuring that the ATOICA account matches clients’ figures
  • Ensuring all compliance requirements are lodged on time
  • Liaising with Accountants in preparing tax returns
  • Actively attending regular meetings with clients
  • Suggesting and Implementing process improvement
  • Email and Phone support to all clients
  • Educating clients on Xero features
Location: Perth, AU
Accounting software: Xero

Senior Management Accountant

Industry:

Exhibitions / Event management / MICE

Employment Period:

July 2021 to April 2024 (33 Months)

Duties and Responsibilities:

As the Senior Management Accountant, I oversee end-to-end financial activities including Accounts Receivable Management, Accounts Payable Management, Payroll, Bookkeeping, Cashflow Projections, Budgeting, Forecasting, Modelling, and Financial Reporting using Xero Software. I utilize Dext for bookkeeping tasks, ensuring accurate and efficient recording of financial transactions. For comprehensive financial reporting, I leverage the capabilities of Fathom.

Accounts Receivable Management
  • Monitoring and managing the company's receivables.
  • Following up on outstanding customer payments.
  • Resolving any disputes or issues related to accounts receivable.
Accounts Payable Management
  • Managing the company's payables and ensuring timely payment to suppliers and vendors.
  • Managing supplier relationships and negotiations.
  • Verifying and processing invoices and expense claims.
  • Conducting regular reconciliations of accounts payable.
Payroll
  • Managing the payroll process, including employee data maintenance, timesheet processing, and calculation of wages with the use of Employment Hero.
  • Ensuring compliance with employment laws and regulations.
  • Handling payroll tax and superannuation payments.
  • Providing support and assistance to employees regarding payroll queries.
Bookkeeping
  • Utilizing Xero Software and Dext for maintaining accurate and up-to-date financial records.
  • Conducting regular reviews of the general ledger.
  • Collaborating with other departments to ensure accurate and complete financial data.
Cashflow Projections
  • Developing and maintaining cashflow forecasting models.
  • Analyzing cash inflows and outflows to predict future cash positions.
  • Identifying potential cashflow gaps or surpluses.
  • Providing recommendations to optimize cashflow management.
Budgeting and Forecasting
  • Collaborating with relevant stakeholders to develop annual budgets.
  • Monitoring and analyzing actual performance against budgeted targets.
  • Conducting periodic financial forecasts to assess future financial performance.
  • Developing financial models using Excel and other tools to support decision making processes.
Financial Reporting
  • Utilizing Fathom for comprehensive financial reporting and analysis.
  • Creating Analysis Dashboards using Excel
  • Preparing timely and accurate financial statements, including profit and loss statements, balance sheets, and cashflow statements.
  • Presenting financial reports to CEOs and stakeholders.
  • Ensuring compliance with accounting standards and regulations.
Compliance
  • Compiling and preparing the Business Activity Statement (BAS), Instalment Activity Statement (IAS), and Payroll Tax in accordance with tax regulations.
  • Ensuring accurate reporting of GST (Goods and Services Tax) and other tax obligations.
  • Submitting BAS, IAS, Superannuation, STP and Payroll Tax filings within the specified deadlines.
Ad Hoc Tasks
  • Handling any other finance-related tasks as required, providing support and expertise to address specific needs that may arise.

Location: Melbourne, AU
Accounting software: Xero

Education History

Field of Study:

Finance/Accountancy/Banking

Major:

Accountancy

Graduation Date:

January 1, 2014

Located In:

Philippines

License and Certification: :

  • Certified Accounting Technician
  • Certified Bookkeeper
  • Institute of Certified Management Accountants (ICMA) Australia


Skills

ADVANCED ★★★

    AccountingXero Accounting

INTERMEDIATE ★★

    BookkeepingGeneral AccountingOracleTechnical SupportXero

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/16188998339
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: N/A
  • Processor: AMD Ryzen 5
  • Operating System: Windows 11

All-inclusive Rate: USD $9.54/hr

Joyce

Candidate ID: 438614


ADVANCED

    Organizational Skills, Time Management...

INTERMEDIATE

    Civil Engineering, Quantity Surveying...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 9.54 per hour or $USD 1653.67 per month

Remote Staff Recruiter Comments

  • Joyce has a degree in Civil Engineering.
  • She worked as a Senior Quantity Surveyor.
  • She prepares quantity take offs from drawings and specifications.
  • She prepares the Bill of Quantities like Cost Proposal Breakdowns, Preliminaries and Summary.
  • She prepares the estimate breakdown reports.
  • She analyze construction plans, architectural plans and structural plans.
  • She is using these softwares:
    • Autocad - 10yrs
    • Planswift - 2yrs
    • Excel - 10 yrs
  • She can start in 1 week.
Predictive Index Behavioral Profile - Specialist

Strongest Behaviors
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. 
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Behavioral Summary

Joyce Marie Anne is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Joyce Marie Anne, who takes responsibilities very seriously.


Employment History

Sales Engineer

Industry:

Construction / Building / Engineering

Employment Period:

February 2009 to April 2011 (26 Months)

Duties and Responsibilities:

  • Conducts company visit to promote the product technically
  • Coordinates with the Supervisor/Manager with regards the cost and other matters that concerns the project
  • Coordinates with the Sales Support Division for the quotation, cutting list, status of production and delivery schedule
  • Coordinates with the team on the status of our projects, collaborate ideas on how to increase our sales
  • Prepares weekly and monthly report

Product Specialist

Industry:

Healthcare / Medical

Employment Period:

April 2011 to March 2012 (11 Months)

Duties and Responsibilities:

  • Assists Sales Representative with their client’s technical inquiries
  • Prepares cost proposal
  • Coordinates directly with International Supplier (Humboldt), thru email regarding the technical specifications of equipment and other items (e.g. Universal Testing Machine)
  • Conducts product presentation/orientation
  • Prepares daily, weekly and monthly report

Production Writer

Industry:

Construction / Building / Engineering

Employment Period:

July 2012 to May 2016 (46 Months)

Duties and Responsibilities:

  • Prepares surface development and check if measurements are correct based on the data given by Project Engineer (actual measurement) or Sales Representative (roof framing plan)
  • Prepares cutting list of roofing materials, its bended details and estimates hardware accessories
  • Coordinates with Project Engineer or Sales Representative if project arises on the project
  • Assists Sales Representative with their clients in technical inquiries
  • Prepares actual bended detail for approval and sample to be given to client
  • Prepares weekly and monthly production writing report
  • Occasionally checks the work of my co-employees especially during the absence of my superior

Senior Quantity Surveyor

Industry:

Architectural Services / Interior Designing

Employment Period:

August 2019 to March 2022 (31 Months)

Duties and Responsibilities:

  • Conducts actual site inspection
  • Preparation of quantity take off (from drawings and specification) as part of the tender documents required
  • Preparation of quantities: Preliminaries, Cost Proposal Breakdown and Summary Checking of tender documentations and any irregularities of discrepancies to be brought to the attention of team
  • Analyse tenders upon return to ensure complaint bids are received
  • Prepares estimate breakdown report subject for approval by the CEO Issue Variation Order as appropriate
  • Attend meetings regarding cost negotiation Implement new ideas, methods and continue to seek ways of both improving contribution to the organization’s goals and enhancing the reputation of the company
  • Train and guide new member/s of the team.
  • Research new ideas on how to do the task more organized. 
  • Update cost within the industry standard. 

Quantity Surveyor

Industry:

Architectural Services / Interior Designing

Employment Period:

May 2016 to August 2019 (39 Months)

Duties and Responsibilities:

  • Conducts actual site inspection
  • Preparation of quantity take off (from drawings and specification) as part of the tender documents required
  • Preparation of quantities: Preliminaries, Cost Proposal Breakdown and Summary Checking of tender documentations and any irregularities of discrepancies to be brought to the attention of team
  • Analyse tenders upon return to ensure complaint bids are received
  • Prepares estimate breakdown report subject for approval by the CEO Issue Variation Order as appropriate
  • Attend meetings regarding cost negotiation Implement new ideas, methods and continue to seek ways of both improving contribution to the organization’s goals and enhancing the reputation of the company

PV Proposal Designer/Array Builder

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2022 to May 2024 (25 Months)

Duties and Responsibilities:

  • Generate solar production estimates with proprietary software
  • Design accurate 2D roof layout (aerial view)
  • Generate unique PV system proposal for homeowner and sales representative review
  • Create a virtual array of solar panels to match how they are installed on the homeowners rooftop

Education History

Field of Study:

Engineering (Civil)

Major:

Civil Engineering

Graduation Date:

April 1, 2011

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Organizational SkillsTime Management

INTERMEDIATE ★★

    Civil EngineeringQuantity Surveying

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Shared Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Acer
  • Processor: Intel Core i7
  • Operating System: Windows 10

All-inclusive Rate: USD $9.54/hr

Christine

Candidate ID: 438244


ADVANCED

    Social Media Management, Content Editing, Content Marketing, Content Writing...

INTERMEDIATE

    SEO, Social Media Marketing...

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 11.47 per hour or $USD 994.25 per month

Remote Staff Recruiter Comments

  • Christine has over 17 years of work experience within Digital Marketing, Retail Industries.
  • Her expertise are the following:
    • Content Writing (Web, Article & SEO)
    • Content Marketing
    • Social Media Management (Facebook, Instagram & LinkedIn)
  • She used to cater to clients where some are based in Dubai, US, Canada, and UK 
  • She was able to create long article blogs for websites, captions for Social Media posts, technical write-ups, and email copies 
  • She has experience with B2B Content writing and SEO optimization 
  • She also does keyword research and optimize blogs with backlinks, meta descriptions
  • Adept with using the following tools/software:
    • Grammarly
    • Surfer SEO 
    • StoryChief
    • Later.com
    • SEMrush
    • Jasper AI
    • Asana
    • Trello
    • Google Sheets, Drive
    • Google Analytics
    • Facebook Analytics
    • ClickUp
    • Slack
    • Buffer
    • Canva (Basics)
  • She is available to start immediately
Predictive Index Profile- Maverick 
https://www.predictiveindex.com/reference-profile/maverick/

Strongest Behaviors 
  • Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
  • Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.
  • Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting
Behavioral Summary 
  • A very independent, confident, decisive, self-starter, intense, and driven. This individual has a strong sense of urgency, can react and adjust quickly to changing conditions, generate novel ideas, and deal with them swiftly
  • Their drive is directed at getting the important things done. Competitive, ambitious, and venturesome, they respond positively and actively to challenge and pressure, always sure of an ability to handle problems and people. This individual is outgoing and poised; a forceful, animated, communicator tending to be more authoritative than persuasive in style. 

Employment History

Content Writer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

July 2021 to March 2022 (8 Months)

Duties and Responsibilities:

  • I write descriptions/captions of posts and look for available content to redesign/repurpose.
  • I also produce social media content and schedule posts to different social media channels of the company.

INSURANCE AGENT

Industry:

Banking / Financial Services

Employment Period:

April 2011 to March 2018 (83 Months)

Duties and Responsibilities:

  • Present insurances to clients and their families, process insurance applications and insurance claims of clients.
  • Advise clients of important financial decisions including estate taxes processes and how to save from estate taxes.

INSURANCE AGENT

Industry:

Banking / Financial Services

Employment Period:

May 2018 to October 2021 (41 Months)

Duties and Responsibilities:

  • Present insurances to clients and their families, process insurance applications and insurance claims of clients.
  • Advise clients of important financial decisions including estate taxes processes and how to save from estate taxes.

ARTICLE WRITER

Industry:

Employment Period:

March 2021 to March 2022 (12 Months)

Duties and Responsibilities:

  • I write articles and blogs promoting good health and their products through SEO writing.
  • I also make in‑depth discussions about different digestive problems and digestive health as well as suggest different remedies in correlation to the ideals and values.

ARTICLE WRITER

Industry:

Manufacturing / Production

Employment Period:

March 2021 to March 2022 (12 Months)

Duties and Responsibilities:

  • I promote products and services being offered by Label Supply Mart through SEO writing.

MARKETING OFFICER

Industry:

Retail / Merchandise

Employment Period:

May 2010 to March 2022 (142 Months)

Duties and Responsibilities:

  • I strategize different marketing strategies to be able to stay ahead in the market in the pet industry.
  • I also manage the social media team and create promotions to keep the clients tuned to the company page.
  • I look for resellers and distributors of our different products to be able to achieve the quota of the products and maintain exclusivity.
  • I also purchase the different products for sales, approve product proposals of different suppliers, process importation, and pay custom fees.

CONTENT CREATOR/ EXECUTIVE ASSISTANT

Industry:

Banking / Financial Services

Employment Period:

July 2022 to May 2023 (10 Months)

Duties and Responsibilities:

  • Create relevant blogs for company websites
  • Create original content for IG posts
  • Post on company IG and engage with followers
  • Travel management
  • Reviewing, responding and prioritizing emails
  • Managing an active calendar of appointments
  • Other ad-hoc task

CONTENT CREATOR/SOCIAL MEDIA MANAGER

Industry:

Environment / Health / Safety

Employment Period:

March 2022 to October 2022 (7 Months)

Duties and Responsibilities:

  • Created social media posts and captions on the client's Facebook and Instagram
  • Regularly check on the performance of the posts.
  • Answered to customer inquiries, book orders and schedule appointments on the client's Facebook account
  • Engaged with the target market through community management in Facebook groups to keep the account of the client active.

FREELANCE WRITER

Industry:

Education

Employment Period:

April 2022 to May 2023 (13 Months)

Duties and Responsibilities:

  • Wrote student essays and papers for clients.

SEO CONTENT WRITER

Industry:

Employment Period:

July 2022 to March 2023 (8 Months)

Duties and Responsibilities:

  • Research keywords using Surfer SEO for creating long-form blogs to rank in Google
  • Write blogs with the keywords researched
  • Optimize blogs with backlinks, meta descriptions, images and schedule for posting using Story Chief
  • Check out how my blogs ranked with Analytics

Education History

Field of Study:

Business Studies/Administration/Management

Major:

BUSINESS ADMINISTRATION

Graduation Date:

March 1, 2014

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Medical Science

Major:

MEDICAL TECHNOLOGY

Graduation Date:

March 1, 2004

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Social Media Management, Content Editing, Content Marketing, Content Writing, Virtual Assistant Skills,

INTERMEDIATE ★★

    SEOSocial Media Marketing

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: DSL
  • Hardware Type: Laptop
  • Brand Name: Dell
  • Processor: AMD Ryzen 5
  • Operating System: Windows 10

All-inclusive Rate: USD $11.47/hr

ALAN

Candidate ID: 438072


ADVANCED

    Dart, .NET, ASP.NET MVC, Visual Studio .NET...

INTERMEDIATE

    ...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 11.47 per hour or $USD 1988.51 per month

Remote Staff Recruiter Comments

  • Alan has been in Software Development for over 8 years
  • He's more inclined to C# development
  • He developed apps and websites from scratch
  • He has also developed API using ASP.NET
  • He has mobile app projects as well using Flutter - Dart
  • He's currently supervising a team of 5 Developers
  • Has a background on submission process of application to Play Store
  • He does the unit testing to most of his projects 
  • He's adept at the following:
    • C# - 8 yrs
    • .NET 
    • ASP.NET Blazor - 1yr
    • Entity Framework - 7yrs
    • MVC
    • Dapper
    • Flutter - Dart
    • MSSQL
    • MySQL
    • SQLite
    • SVN
    • Bitbucket
    • Visual Studio
    • Web API - 5yrs
    • Powershell - Knowledge
  • He can start in a month notice for Full time
Predictive Index Behavioral Profile - Promoter

Strongest Behavior 
  • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
  • Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.
  • Focused on goals and the people needed to get there, not details or plans; frequently delegates details.
Behavioral Summary

Alan is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

He is a complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express himself to individuals or groups with warmth and enthusiasm.  He easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.

Relatively unconcerned about details and often inclined to consider them unimportant, ge expresses himself in general terms, aimed more at gaining the interest or attention of others than in communicating specific, factual information. His interest in details and specifics which are not crucial to success is, at best, casual. As such, they focus on the “big picture” personal goals, and if appropriate, their colleagues, direct reports, or team. They’re flexible about how they attain these goals, often thinking “out of the box” and collaborating widely to get there.


 

Employment History

SYSTEM SPECIALIST /DEVELOPER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2014 to March 2022 (93 Months)

Duties and Responsibilities:

  • Handle multi-tasking.
  • Database designing every project
  • Orientation of user
  • Gathering of information
  • Software installation
  • System Maintenance
  • Team Leader (Development / Senior Programmer)
I developed Desktop App such us :
  • HR201 System
  • Canteen Stocks Inventory
  • Disbursement System
  • Outsourcing Contract Monitoring
  • Lending System
  • Product Management Inventory System
  • Construction Management System
  • Accounting System
  • Sales Mobile App
  • E-Clocking App
 

Education History

Field of Study:

Computer Science/Information Technology

Major:

Computer Programming

Graduation Date:

January 2, 2012

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Dart, .NET, ASP.NET MVC, Visual Studio .NET, C#.NET, C#,

INTERMEDIATE ★★


    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: ASUS TUF
    • Processor: Intel Core i7
    • Operating System: Windows 11

    All-inclusive Rate: USD $7.13/hr

    Jennelyn

    Candidate ID: 438004


    ADVANCED

      Quantity Surveying, Microsoft...

    INTERMEDIATE

      Civil Engineering, , Quantity Surveying...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 7.13 per hour or $USD 1235.12 per month

    Remote Staff Recruiter Comments

    • She worked as a Quantity Surveyor.
    • She prepares budgets, bills of quantities, and other relevant documents.
    •  She reviews building, construction, or architectural plans and prepares quantity needs and cost of materials.
    • She is responsible in quality checking of materials and BOMs
    • She updates the system master list for BOM and material unit price.
    • She has experience in estimating commercial furnitures used in their projects.
    • She is proficient in using :
      • AutoCAD - 5yrs
      • Excel - 5yrs
    • She needs 1 week notice

    Employment History

    Quantity Surveyor

    Industry:

    Construction / Building / Engineering

    Employment Period:

    May 2019 to February 2021 (21 Months)

    Duties and Responsibilities:

    • Take the lead role in establishing project budget to maximize the success of the business.
    • Prepares budgets, bills of quantities and other relevant documents to be presented to the Site Engineers or clients. -Review building, construction, or architectural plans and prepare quantity needs and cost of materials.
    • Liaise with Site Engineers, Procurement and Business development department.
    • Carry out minor work / repair pricing.
    • Check and verify request for additional materials on site.
    • Updates system masterlist including BOM and material unit price.

     

    Cost Engineer

    Industry:

    Construction / Building / Engineering

    Employment Period:

    March 2018 to May 2019 (13 Months)

    Duties and Responsibilities:

    • Prepares budgets, bills of quantities and other relevant documents to be presented to the Site Engineers or clients.
    • Review building, construction, or architectural plans and prepare quantity needs and cost of materials.
    • Have responsibility for the preparation of accomplishment reports billing documents for NHA projects.
    • Take the lead role in the procurement (supplier evaluation and negotiating contracts) and tracking of raw materials.
    • Check and verify request for additional materials on site.
    • Responsible in quality checking of material and guarantee to maintain standard work on site.
    • Prepares payroll and job order for sub-contactors.

     

    College Instructor

    Industry:

    Education

    Employment Period:

    June 2022 to April 2025 (34 Months)

    Duties and Responsibilities:

    • Deliver engaging lectures, discussions, and presentations to convey course material effectively.
    • Helped in Module Writing/Editing -Create and administer assessments such as quizzes, exams, projects, and assignments
    • Foster an inclusive classroom environment that encourages active participation and respectful interactions.
    • Offer one-on-one academic support sessions to assist students with challenging topics.
    • Collaborate with colleagues on interdisciplinary projects, curriculum design, and research.
    • Assist in administrative tasks such as attendance tracking and grade submissions.
    • Provide students with personalized academic advice, helping them select appropriate courses and develop a clear educational path.
    • Address academic challenges or roadblocks that students may encounter, offering solutions and strategies for success.
    • Direct students to campus resources such as tutoring, academic support centers, and career services to enhance their learning experience.
    • Offer constructive feedback on students' academic progress, assignments, and performance to encourage improvement.
    • Collaborate with faculty, administrators, and other advisors to ensure consistent and comprehensive support for students.
    Subjects Handled
    • Statics of Rigid Bodies
    • Differential Equation
    • Steel Design
    • Professional Integration | Surveying 
    • Engineering Management
    • Engineering Economics

    Education History

    Field of Study:

    Engineering (Civil)

    Major:

    Civil Engineering

    Graduation Date:

    March 30, 2017

    Located In:

    Philippines

    License and Certification: :

    Licensed Civil Engineer November 2017 Average: 83.95


    Skills

    ADVANCED ★★★

      Quantity SurveyingMicrosoft

    INTERMEDIATE ★★

      Civil EngineeringQuantity Surveying

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: Download: 30.49, Upload: 36.90
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: MSI
    • Processor: Intel Core i7
    • Operating System: Windows 10

    All-inclusive Rate: USD $7.13/hr

    Maria

    Candidate ID: 437441


    ADVANCED

      Technical Support, Sales, Customer Service, Virtual Assistant Skills...

    INTERMEDIATE

      Lead Generation, Technical Support, Xero...

    Employment Preferences

    Availability:
    Part Time
    Preferred Timezone:
    Australian Western Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 6.93 per hour or $USD 600.82 per month

    Remote Staff Recruiter Comments

    • Ria has been working for almost 15 years as a Customer Service Representative, Technical Support, Telemarketer, Virtual Assistant, Appointment Setter, and  Executive Service Specialist within the BPO industry.
    • She is knowledgeable in doing tasks:
      • Customer Handling
      • Technical Support
      • Phone Support
      • Selling Product
      • Marketing Research
      • Calendar Management
      • Email Management
      • Data Mining
      • Lead Generation
      • Data Entry
      • Customer Satisfaction
    • She is adept at using tools like:
      • Salesforce
      • Vodafone
      • Avaya
      • Microsoft Office
      • RingCentral
      • Google Application
      • Xero
      • Slack
      • Zoom
    • She can start immediately. For any full-time position.


    Predictive Index Behavioral Profile- Collaborator

    Strongest Behaviors
    • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
    • Teaches and shares; often working collaboratively with others to help in any capacity.
    • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

    Behavioral Summary

    Maria Fatima is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

    This individual is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.


    Employment History

    CUSTOMER SERVICE REPRESENTATIVE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    January 2008 to June 2014 (77 Months)

    Duties and Responsibilities:

    • Campaign: US eCommerce
    • Inbound Calls as a Customer Service Agent.
    • Tracking Packages for the Customer.
    • Refunds and Replacements.
    • Basic Troubleshooting

    CUSTOMER SERVICE REPRESENTATIVE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2015 to January 2016 (11 Months)

    Duties and Responsibilities:

    • Campaign: Telecommunication
    • Inbound Calls as Customer Service Agent.
    • Processing Refunds/Promo.
    • Activations of Prepaid cards.
    • Take care of T Mobile Customer Accounts, Coverage, Deals and Devices.
    • Basic Mobile and Network Troubleshooting

    TECHNICAL SUPPORT REPRESENTATIVE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2015 to January 2017 (23 Months)

    Duties and Responsibilities:

    • Inbound Calls as Customer Service Agent.
    • Basic Troubleshooting of Microsoft Surface Devices.
    • Microsoft Surface Replacement.

    TELEMARKETER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2016 to August 2016 (6 Months)

    Duties and Responsibilities:

    • Outbound Sales: selling products to help Bowel Cancer Australia - Charity.

    OUTBOUND SALES

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2017 to January 2018 (11 Months)

    Duties and Responsibilities:

    • Marketing Research
    • Outbound Calls for Marketing Purposes
    • Agile CRM: storing and updating client’s profile
    • Inbound Calls as Customer Service Agent.
    • Inbound Calls for booking purposes.
    • Manage Client’s Calendar (Schedules)
    • Manage Client’s Email
    • Manage the Business Facebook Account.
    • Using Xero for invoice purposes.
    • Using Excel applications.
    • Using x-lite
    • Using Stripe application for receiving payments.
    • Using Slack Application.

    APPOINTMENT SETTER

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    May 2018 to January 2020 (20 Months)

    Duties and Responsibilities:

    • Marketing Research/ Data Mining
    • Outbound calls for appointments.
    • Lead Generation.
    • Using Gold Mine CRM: Client’s profile
    • Using Excel applications.

    EXECUTIVE SERVICES SPECIALIST I

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2021 to April 2021 (1 Months)

    Duties and Responsibilities:

    • Lead Generation.
    • Using Excel applications.
    • Outbound calls for appointments.

    CUSTOMER SERVICE REPRESENTATIVE

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    December 2020 to March 2022 (14 Months)

    Duties and Responsibilities:

    • Inbound calls
    • Outbound calls
    • Order Management
    • Email Support
    • Chat Support
    • Tech Support
    • Sales Support

    Education History

    Field of Study:

    Education/Teaching/Training

    Major:

    English

    Graduation Date:

    January 1, 1992

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Technical Support, Sales, Customer Service, Virtual Assistant Skills, Telemarketing,

    INTERMEDIATE ★★

      Lead GenerationTechnical SupportXero

    Work at Home Capabilities:

    • Internet Bandwidth: 15 Mbps
    • Working Environment: Private Room
    • Speed Test Result: Download:44.02 Upload: 1.00
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: AMD
    • Processor: Ryzen 3 2200G
    • Operating System: Windows 10

    All-inclusive Rate: USD $11.47/hr

    CHRIS

    Candidate ID: 436905


    ADVANCED

      WordPress, DIVI Page Builder, Elementor, WooCommerce...

    INTERMEDIATE

      Trello, PHP, JavaScript, Atlassian JIRA...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Western Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 11.47 per hour or $USD 1988.51 per month

    Remote Staff Recruiter Comments

    Chris is a highly skilled WordPress Developer with advanced expertise in website development, customization, and performance optimization. His strong background in SEO, along with his knowledge of popular page builders and CRM tools, makes him a great fit for roles that require both technical proficiency and a focus on user experience and speed optimization.

    Work Experience Overview:
    1. WordPress, Shopify & HubSpot Developer (Freelance, Jan 2022 - Jun 2024): Specialized in WordPress and Shopify theme installation, configuration, and development. Managed DNS, CDN, database configurations, and conducted pagespeed optimization for both desktop and mobile.
    2. WordPress Developer (PetCo Direct, Aug 2021 - Dec 2021): Installed and customized themes and plugins, managed GoDaddy hosting, and integrated MailChimp CRM. Focused on content management and website speed optimization.
    3. WordPress/HubSpot Developer (My Virtual Mate, Nov 2020 - Aug 2021): Built landing pages, managed WordPress themes, and handled content management, pagespeed optimization, and server management.
    4. Shopify Front-End Developer (REV365 Digital Marketing, Sept 2018 - Jan 2019): Developed front-end functions for Shopify, converting static pages into dynamic websites using InvisionApp designs.
    5. Web Developer/SEO Personnel (WPTangerine, Jul 2017 - Aug 2018): Managed WordPress and eCommerce site development, handled DNS and database management, optimized pagespeed, and performed on-page SEO tasks.
    Skills:
    • WordPress Development (Advanced): Extensive experience in WordPress theme and plugin installation, customization, and pagespeed optimization.
    • Elementor, DIVI Page Builder, WooCommerce (Advanced): Expertise in popular WordPress builders and eCommerce platforms.
    • Front-End Development (Advanced): Proficient in HTML5, CSS3, and JavaScript for website customization and performance optimization.
    • Database & Hosting Management (Advanced): Skilled in managing MySQL databases, DNS configuration, and hosting platforms like GoDaddy and Digital Ocean.
    • SEO Optimization (Advanced): Experienced in on-page SEO, content management, and website speed improvements.

    Predictive Index Behavioral Profile- Collaborator

    • Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
    • Casual with rules. Focused on the goal, not how to get there; willing to bend the rules. Delegates implementation details.
    • Unworried and unhurried; takes each day as it comes with little planning for what might happen, particularly given the predictable routines that have been established.

    Chris Bert is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.
    This individual is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.
    • Chris has substantial experience as a Web Developer, working on various platforms like WordPress, Shopify, and HubSpot since 2013.
    • His professional journey includes freelance and remote work, primarily focusing on website development, theme/plugin customization, hosting server management, and SEO.
    • Notable projects include building numerous websites using WordPress (DIVI, Avada, and Elementor themes) and Shopify for diverse clients and industries.
    • His work includes high-profile sites showcasing his ability to handle complex website builds and optimizations.
    • Has extensive experience in front-end development, SEO management, and content management.
    • Proficient in a wide range of technical skills, including HTML5/CSS3, JavaScript, jQuery, PHP, and MySQL.
    • He has strong expertise in web hosting management (WHM/cPanel), database management, and using various CRM and SEO tools such as MailChimp, Aweber, Google Analytics, and Search Console.
    • His command over tools like WordPress, Shopify, HubSpot, Kinsta, and Figma positions him as a versatile developer skilled in both the technical and creative aspects of web development.
    Predictive Index Behavioral Profile - Collaborator

    Strongest Behaviors
    • Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
    • Casual with rules. Focused on the goal, not how to get there; willing to bend the rules. Delegates implementation details.
    • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
    Behavioral Summary

    Chris Bert is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

    This individual is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.


    Employment History

    Web Developer/SEO Personnel/Social Media Manager

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    January 2016 to July 2017 (18 Months)

    Duties and Responsibilities:

    • Create and develop websites (DIVI from Elegant theme)
    • Domain DNS integration to cPanel
    • Create and manage database • CMS (WordPress) installation through cPanel
    • Content Management
    • On/Off-page Optimization
    • Link Building
    • Manage CRM Tool (Aweber)
    • Manage and create marketing funnels and landing pages (ClickFunnels)
    • Manage Affiliate Marketing product (MOBE)
    • Create a Marketing Strategy

    Technical Service/SEO personnel

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    March 2014 to May 2016 (26 Months)

    Duties and Responsibilities:

    • Give support to the clients customer via email
    • Content Management
    • Optimize Websites
    • Link Building

    Virtual Assistant/Web Developer

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    February 2013 to March 2014 (13 Months)

    Duties and Responsibilities:

    • Develop client's websites using different WordPress themes
    • Optimize page for fast and efficient loading
    • Content Management
    • Social Media Management and Marketing
    • Data Entry

    Promo Clerk

    Industry:

    Apparel

    Employment Period:

    May 2011 to January 2013 (20 Months)

    Duties and Responsibilities:

    • Received apparel stacks from the main company
    • Pile and arrange stacks in the stockrooms
    • Display apparel products in our designated displaying area
    • Sell assigned brand of products

    Web Developer/SEO Personnel

    Industry:

    Consulting (IT / Science / Engineering & Technical)

    Employment Period:

    July 2017 to August 2018 (12 Months)

    Duties and Responsibilities:

    • Create and develop websites (WordPress & eCommerce Sites)
    • Domain DNS integration to hosting server
    • Create and manage database
    • CMS (WordPress) installation
    • Maintaining and troubleshooting clients’ websites
    • On-page Optimization
    • Pagespeed Optimization
    • Data Entry

    Shopify Front-End Developer

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    September 2018 to January 2019 (3 Months)

    Duties and Responsibilities:

    • Shopify Front-End
    • Convert Designed Pages (InvisionApp) to Static Pages
    • Covert to Dynamic Pages and Website
    • Create Front-End Function (Pop-ups, Lazy Load, Dropdown, etc.)
    • Use of Version Control (Bitbucket)

    WordPress Developer

    Industry:

    Consulting (IT / Science / Engineering & Technical)

    Employment Period:

    January 2020 to October 2020 (9 Months)

    Duties and Responsibilities:

    • Theme and Plugin installation
    • Setting up/Configuring theme and plugins
    • Website Development
    • Hosting Server Management (Kinsta)
    • DNS, CDN and Database Configuration, and Management
    • Google Console – Cloud Storage Configuration and Management
    • Content Management
    • Pagespeed Optimization

    WordPress/HubSpot Developer

    Industry:

    Computer / Information Technology (Hardware)

    Employment Period:

    November 2020 to August 2021 (8 Months)

    Duties and Responsibilities:

    • HubSpot (Landing Page Build, Quote Template Customization, and website integration)
    • WordPress Theme and Plugin installation
    • WordPress Setting up/Configuring theme and plugins
    • Website Customization
    • Hosting Server Management (Digital Ocean)
    • Content Management
    • Pagespeed Optimization

    WordPress Developer

    Industry:

    Others

    Employment Period:

    August 2021 to December 2021 (4 Months)

    Duties and Responsibilities:

    • Theme and Plugin installation
    • Setting up/Configuring theme and plugins
    • Website Customization
    • Hosting Server Management (GoDaddy)
    • Content Management
    • Pagespeed Optimization
    • CRM Integration/Management (MailChimp)

    WordPress, Shopify & HubSpot Developer

    Industry:

    Computer / Information Technology (Software)

    Employment Period:

    January 2022 to June 2024 (29 Months)

    Duties and Responsibilities:

    • WordPress and Shopify Theme, and Plugin installation
    • WordPress and Shopify Setting up/Configuring theme and plugins
    • Front-end Website Development using HTML, CSS, and Native JavaScript
    • Hosting Server Management
    • DNS, CDN, and Database Configuration, and Management
    • Google Console and API Integration
    • Content Management
    • Pagespeed Optimization (Desktop and Mobile)

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Information Technology

    Graduation Date:

    April 13, 2011

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      WordPress, DIVI Page Builder, Elementor, WooCommerce, Beaver Builder, MySQL, MailChimp, Hubspot CRM, HTML5, CSS3,

    INTERMEDIATE ★★

      TrelloPHPJavaScriptAtlassian JIRA

    Work at Home Capabilities:

    • Internet Bandwidth: Between 5mbps to 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/16720572690
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: AMD
    • Processor: Ryzen 7
    • Operating System: Windows 11

    All-inclusive Rate: USD $7.22/hr

    Emmalyn

    Candidate ID: 436876


    ADVANCED

      Data Entry, Research, Email Handling, Calendar Management...

    INTERMEDIATE

      Documentations, Communication Skills, Document Formatting...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 7.22 per hour or $USD 625.93 per month

    Full Time: $USD 7.22 per hour or $USD 1251.86 per month

    Remote Staff Recruiter Comments

    • Emma has over 14 years of work experience within Accounting, Government industries.
    • Her skills includes the following:
      • Admin Support
      • Data entry
      • Research
      • Email Support
      • Events Management
      • Calendar Management
    • Proficient in using the following tools/technologies:
      • Google Suite
      • DocuSign
      • Google Drive
      • Canva
      • MS Outlook
    • She is available to start immediately



    Predictive Index Behavioral Profile -  Adapter

    Strongest Behaviors
    • Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
    • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
    • Operationally, as opposed to socially, focused. Thinks about what needs to be done, and how to do it well, and generally follows that execution plan.



    Behavioral Summary

    This is a valid Behavioral Assessment, and this individual does not need to take the assessment again.

    This is a flexible individual who portrays a similar amount of each drive. At times, this person may express certain motivational needs, and at other times those needs may be different.

    Emmalyn is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.


    Employment History

    Industry:

    Accounting / Audit / Tax

    Employment Period:

    August 2013 to March 2022 (103 Months)

    Duties and Responsibilities:

    • Creation, management, and updating of data of licensed professionals
    • Coordination, processing of documents for renewal of accreditation licenses
    • Research, initiate and maintain communications between the Firm and regulatory agencies of the applicants:
      • This could range from inquiries on completion of documents, the status of their application, and the release date of the renewed file
    • Provide solutions to diminish pain points when dealing with complex challenges that are present during a client’s application:
      • This could range from proper timing, how to respond, escalate complex issues to superiors, assurances that transaction(s) will go smoothly, finding the necessary information that is not readily available especially in terms of procedures and requirements
    • Assisted/co-hosted company-held seminars and webinars, along with:
      • Creating a spreadsheet database for prospective clients who expressed interest in attending
      • Coordinated with the Finance Team to insured the client(s) processing of their invoices, Official Receipts, collection, follow-up, and release of documents upon obtaining confirmation of payment(s)
      • Provided suggestions and insights to prevent and/or minimize possible issues and conflicts
      • Drafted and send E-mail communications and announcements (in memo format) as approved by superiors

    Industry:

    Architectural Services / Interior Designing

    Employment Period:

    September 2012 to December 2012 (3 Months)

    Duties and Responsibilities:

    • Charged with internal and external communications
    • Management of the Firm's rolodex
    • Handled, scheduled and organized external meetings

    Industry:

    Government / Defence

    Employment Period:

    July 2007 to June 2011 (47 Months)

    Duties and Responsibilities:

    • Accepted applications for initial registration and renewal of professional licenses of various professions covered by the Commission
    • Processed and released the requested documents of licensed professionals (ranging from IDs to Certificates)
    • Assisted in administration of exams and ensured that the board examinees were able to understand the instructions and complied with the Commission's protocols and guidelines.

    Education History

    Field of Study:

    Nursing

    Major:

    Nursing

    Graduation Date:

    January 1, 2007

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Data Entry, Research, Email Handling, Calendar Management, Administrative Skills, Electronic data filing, Email Support,

    INTERMEDIATE ★★

      DocumentationsCommunication SkillsDocument Formatting

    Work at Home Capabilities:

    • Internet Bandwidth: 15 Mbps
    • Working Environment: Private Room
    • Speed Test Result:
    • Internet Type: DSL
    • Hardware Type: Desktop
    • Brand Name: HP
    • Processor: Intel(R) Core(TM) i3 CPU 540 @ 3.07GHz
    • Operating System: Windows 10

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Okay, I Want to Try It. How Do I Get Started?

    Okay-I-Want-to-Try-It.-How-Do-I-Get-Started

    First, reflect on your business. Think about all the tasks that are crucial to your company’s growth, improvement, and innovation. Is it product or service development? A patented skill or process you want to make mainstream? Whatever it is, this is what you need to focus on. Everything else can potentially be outsourced.

    Stuck? Read this and try applying the criteria within to finalize the list of tasks you want to outsource.

    Secondly, clarify your expectations for your remote workers and communicate them. What daily tasks do they need to do? What sort of output do you expect from them? Will there be fixed deadlines for those results? These will help manage expectations for both parties, and will ensure a smoother working relationship.

    Lastly, do your due diligence. Sure, there are lots of outsourcing websites out there and they’re teeming with hundreds, perhaps thousands of applicants. If you really want to minimise the risks of hiring the wrong person or worse, someone who might end up sabotaging your business or stealing your data, you may want to look into hiring via a remote work agency instead.

    With Remote Staff, for instance, we’ve already got a rich pool of pre-screened and trained Filipino talent just waiting to work with you. We also take care of all the contracts (including NDA’s), government-mandated benefits, and payroll management, so you won’t have to. Best of all, we also provide each customer with a designated specialist to smooth over any concerns that may arise.

    Basically, all you would have to do is choose the best talent for you and your company. Convenient, eh?

    Give us a call today and get started.

    Serena Estrella
    + posts

    Serena has been working remotely and writing content for the better part of the last decade. To date, she's written for Pepper.ph and Mabuhay Magazine, among others, and has churned out more than a thousand articles on everything from The Basics of Stock Market Investing to How to Make Milk Tea-Flavored Taho at home.

    About The Author

    Serena has been working remotely and writing content for the better part of the last decade. To date, she's written for Pepper.ph and Mabuhay Magazine, among others, and has churned out more than a thousand articles on everything from The Basics of Stock Market Investing to How to Make Milk Tea-Flavored Taho at home.

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