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Get 100% of the Performance for 30% of the Cost.

Hire vetted, world-class remote staff and instantly reclaim your budget. From sourcing to daily management, we deliver a turnkey staffing solution designed to maximize your bottom line.

By submitting this form, you agree to receive SMS or phone communications from Remote Staff, Inc. Message & data rates may apply. Reply STOP to opt out.

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17 Years
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What you get when you partner with us

  • Highly Vetted and Work Ready Remote Staff
  • Payroll and Benefits Administration
  • 24 x 7 Support + Dedicated HR Business Partners
  • Replacement Guarantee
  • Transparent Billing and Invoicing
  • FREE Privacy-First Work Monitoring Tool
  • FREE People and Culture Engagement Programs
*Avail them via any of our packages: Regular Staffing, Contingent Staffing, EOR, Executive Search, Recruitment-Only Service

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Candidates:

584

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $7.66/hr

Pamela

Candidate ID: 452139


ADVANCED

    Technical Support, Customer Experience, Zendesk...

INTERMEDIATE

    Technical Support, Email Support...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.66 per hour or $USD 1326.89 per month

Remote Staff Recruiter Comments

  • Pamela has more than 4 years of relevant work experience in the BPO industry.
  • She has catered costumers/clients in the US, Australia, Canada and India.
  • She has gained solid background in costumer handling, taking inbound and outbound calls, providing technical support via chat and email, troubleshooting, resolving customer’s inquiries and payment processing.
  • She is proficient with the following tools:
    • CRM
    • Siebel
    • MyCSP portal
    • Microsoft Office applications
    • Canva
  • Pamela can confidently express her thoughts well.
  • She is available to start immediately

Employment History

Outbound Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2017 to June 2017 (2 Months)

Duties and Responsibilities:

  • Making cold calls to leads on a list until we find a customer that fits the qualifications that we have for the certain subscription of the account.

Technical Support Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2017 to August 2019 (24 Months)

Duties and Responsibilities:

  • Assisting customer customer queries and technical difficulties for the service.
  • Answering queries about billing and other account issues such as unauthorized access to their accounts as well as scheduling and rescheduling installation and service work orders.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2019 to August 2020 (12 Months)

Duties and Responsibilities:

  • Assisting customer account issues and services including reset of password, basic billing concerns and issues with recovering account.

Account Specialists/Client Service Associate

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2021 to May 2022 (11 Months)

Duties and Responsibilities:

Account Specialists || January 2022 - May 2022
  • Fixing issues with the merchants/user's account. Namely billing, technical issues, taxes, etc.
Client Service Associate || June 2021- Dec 2021
  • Handling billing issues, ads, ad delivery issues and account issue for Advertising Clients.

Invoice Clerk/ Purchaser

Industry:

Electrical & Electronics

Employment Period:

April 2024 to June 2026 (26 Months)

Duties and Responsibilities:

Invoicing & Financial Compliance: I managed the end-to-end invoicing process and maintained meticulous shipment records, ensuring all documentation was perfectly accurate and strictly aligned with company policies.Logistics & Problem Solving: I coordinated daily shipments to ensure timely deliveries and stepped in to resolve complex delivery errors by collaborating directly with carriers, warehouses, and customers.Communication & Support: I served as the main point of contact for shipment and billing inquiries, handling high-volume communication and support tickets across Zendesk, Zoho, Slack, and Microsoft Teams.Leadership & Team Operations: Based on my strong record-keeping, problem-solving, and communication skills, I was promoted to Senior Purchaser. In this role, I expanded my responsibilities to oversee team workflows, manage daily operations, and guide the team through issue resolution.

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Hotel and Restaurant Management

Graduation Date:

January 1, 2017

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Technical Support, Customer Experience, Zendesk,

INTERMEDIATE ★★

    Technical SupportEmail Support

Work at Home Capabilities:

  • Internet Bandwidth: 100 Mbps and above
  • Working Environment: Private Room
  • Speed Test Result: Download: 111.67, Upload: 105.79
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: ASUS PRO
  • Processor: Intel Core i5-8250OU CPU
  • Operating System: Windows 10

All-inclusive Rate: USD $7.66/hr

Jeconiah

Candidate ID: 451842


ADVANCED

    Digital Marketing, Appointment Setting, Social Media Marketing, Social Media Management...

INTERMEDIATE

    Photo Editing, SEO...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.66 per hour or $USD 663.44 per month

Full Time: $USD 7.66 per hour or $USD 1326.89 per month

Remote Staff Recruiter Comments

  • Jeconiah has more than 4 years of experience in digital marketing.
  • She is a graduate of BS Biology 
  • She has worked as a Social Media Manager/ Digital Marketing Specialist for real estate, education, and e-commerce industries. 
  • She has experience working with clients from Australia, the US, and the UK
  • She has experience with eCommerce platform like Shopify, and eBay 
  • She has experience in different digital marketing tasks which include
    • Curating content for social media posting 
    • Launching organic and paid posts in Facebook, and Google 
    • Managing different social media platforms like Facebook, Instagram, and LinkedIn
    • Creating social media analytics for checking the campaign's performance 
    • Executing email marketing and affiliate marketing 
    • Designing for graphics and simple video editing 
  • She has experience with paid advertisement for Facebook, Google, Microsoft (Bing), and TikTok
  • The maximum budget she handled on a daily basis for Facebook is PHP 100 and 50 USD for Google
  • She also has done SEO on-page optimization, keyword analysis, backlinking 
  • In terms of content writing, she has written captions for social media and newsletter 
  • One of her notable achievements is that she was able to increase her client's page up to 30% through strategic community management
  • She is a confident user of the following tools 
    • Google Analytics 
    • Google Tag Manager
    • Google Ad sense
    • Click Funnel 
    • Mailchimp 
    • Klaviyo 
    • WordPress
    • Go High Level 
    • Active Campaign 
    • Hootsuite 
    • Later.com
    • SEMrush
    • Facebook Meta Business
    • Sales Navigator 
    • Slack 
    • Asana 
    • Adobe Photoshop
    • Adobe Premiere
    • Canva
    • Google Suite
    • Capcut
    • Filmora
  • She is available to start immediately.
Predictive Index Behavioral Profile-  Maverick

Strongest Behaviors
  • Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
  • Task-focused; often notices and is driven to fix technical problems, cutting through any personal/emotional issues. In areas of interest, has aptitude to spot trends in data or figure out how complex systems work.
  • Assertive drive to accomplish personal goals by working around or through roadblocks. Communicates directly and to the point
Behavioral Summary
  • Jeco is very independent, confident, decisive, self-starter, intense and driving. This individual has a strong sense of urgency, can react and adjust quickly to changing conditions, generate novel ideas, and deal with them swiftly.

    Employment History

    LinkedIn Campaign Manager/Lead Generation Specialist

    Industry:

    Advertising / Marketing / Promotion / PR

    Employment Period:

    September 2021 to July 2022 (10 Months)

    Duties and Responsibilities:

    •  Create targeted lists in Sales Navigator
    •  Send effective connection request outreach "greetings" messaging
    •  Send follow-up messages, once connected if there is an opportunity to send a follow-up.
    • Test multiple variations of messages for split testing to ultimately book calls
    • Collating the Contact Information of the leads (email, phone) after they connect
    •  Prepare activity reporting (who was connected, who received messages, who booked a call etc
    •  Identify key profiles to follow, content and groups to engage with.

    Social Media Manager

    Industry:

    Consulting (Business & Management)

    Employment Period:

    March 2021 to August 2021 (5 Months)

    Duties and Responsibilities:

    • Manages social media account of US/ AU clients
    • Develops a strategy and produces good content
    • Writing content for the whole month in their respective pages

    Social Media Specialist

    Industry:

    Architectural Services / Interior Designing

    Employment Period:

    September 2020 to March 2021 (6 Months)

    Duties and Responsibilities:

    • Content writing
    • Scheduling of posts
    • Analytics report

    Social Media Manager - FacebookAds Manager

    Industry:

    Food & Beverage / Catering / Restaurant

    Employment Period:

    January 2020 to March 2021 (14 Months)

    Duties and Responsibilities:

    • Managed social media accounts
    • Created social media graphics for daily postings
    • Increased social media following and clicks by 200%

    Social Media Manager/Digital Marketer

    Industry:

    Retail / Merchandise

    Employment Period:

    January 2021 to December 2021 (11 Months)

    Duties and Responsibilities:

    • Creates landing pages
    • Email marketing
    • Content writing
    • Graphic design
    • Manage and update social media accounts Engages with the brand community

    Virtual Assistant - Social Media Manager

    Industry:

    Education

    Employment Period:

    August 2021 to February 2022 (6 Months)

    Duties and Responsibilities:

    • Creates landing pages
    • Email marketing
    • LinkedIn Campaign Management
    • Creates social media graphics for daily postings
    • Social media marketing
    • DM Marketing
    • Appointment setting
    • Content writing
    • Graphic design

    Marketing and Admin Assistant

    Industry:

    Manufacturing / Production

    Employment Period:

    August 2022 to September 2022 (1 Months)

    Duties and Responsibilities:

    • Creating & sending newsletters
    • Updating content on the website
    • Liaising with existing customers 
    • Reaching out to potential customers 
    • Data entry
    • Updating our Instagram feed - all done by schedule. 
    • Product label design

    Digital Marketing Specialist

    Industry:

    Others

    Employment Period:

    December 2022 to February 2023 (2 Months)

    Duties and Responsibilities:

    • Content Creation 
    • Managing FB ads 
    • Posting social media posts
    • Managing social media accounts (Facebook, Instagram, and LinkedIn)

    Social Media Manager

    Industry:

    Property / Real Estate

    Employment Period:

    June 2023 to October 2023 (4 Months)

    Duties and Responsibilities:

    • Respond to comments and customer queries in a timely manner
    • Scheduling of post using Statusbrew
    • Publish blogs on WordPress
    • Content Creation

    Marketing Copywriter

    Industry:

    Manufacturing / Production

    Employment Period:

    March 2024 to June 2024 (3 Months)

    Duties and Responsibilities:

    •  Supervising all marketing scheduling and meeting our deadlines
    • Copy Writing all content  including Linkedin (CEOs Linkedin)
    • Working alongside our content creator to push all content 1 month in advance on all socials including Linkedin (CEOs Linkedin)
    • Generating new ideas through meetings with content creator and pushing for approval with management
    • Email marketing
      • Flows - improving and split testing low performing
      • Campaigns - segmenting and increasing click throughs and open rates
    • Analytic feedback to CEO and managers once per week on all marketing efforts- Co-ordinating with content creator and Ads department to ensure visuals are in line with targets for Ads
    • Research
      • Competitor research
      • Top performing brands research
      • Top performing products research

    Executive Assistant

    Industry:

    Entertainment / Media

    Employment Period:

    July 2020 to August 2021 (13 Months)

    Duties and Responsibilities:

    • Data Entry
    • Invoicing
    • Payroll Processing
    • Inbox Management
    • Calendar Management

    Education History

    Field of Study:

    Biology

    Major:

    Biology

    Graduation Date:

    January 1, 2014

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Digital Marketing, Appointment Setting, Social Media Marketing, Social Media Management, LinkedIn Lead Generation, Copywriting, Writing, Design Development, Email Marketing, Kajabi, Executive Assistance,

    INTERMEDIATE ★★

      Photo EditingSEO

    Work at Home Capabilities:

    • Internet Bandwidth: 25 Mbps
    • Working Environment: Private Room
    • Speed Test Result: 18.44 download; 31.93 upload
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Lenovo
    • Processor: AMD Ryzen 5
    • Operating System: Windows 10

    All-inclusive Rate: USD $7.66/hr

    Ryann

    Candidate ID: 451781


    ADVANCED

      WordPress Development, IT Technical Support, System Administration...

    INTERMEDIATE

      Office 365, Client Servicing, Apache Web Server, C#...

    Employment Preferences

    Availability:
    Full Time
    Preferred Timezone:
    Australian Central Standard Time
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Full Time: $USD 7.66 per hour or $USD 1326.89 per month

    Remote Staff Recruiter Comments

    • He is working as an Assistant IT Manager/ System Implementer.
    • He is involved in the installation and configuration of computer hardware operating systems and applications.
    • He maintains and monitors the computer networks and systems.
    • He managed company websites under WordPress.
    • He managed content, personalization and debugging of the website.
    • He is proficient in using:
      • MVC
      • .Net
      • C#
      • WordPress - 5yrs
      • SQL server
    • He needs 30 days notice.Predictive Index Behavioral Profile - Guardian

      Strongest Behaviors
      • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
      • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
      • Operationally, as opposed to socially, focused. Thinks about what needs to be done, and how to do it well, and generally follows that execution plan.
      Behavioral Summary

      A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Ryann Jay will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

      Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.


    • Employment History

      Computer Operator

      Industry:

      Government / Defence

      Employment Period:

      December 2008 to February 2009 (2 Months)

      Duties and Responsibilities:

      •  Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
      • Review data for deficiencies or errors, correct any incompatibilities if possible and check output
      • Research and obtain further information for incomplete documents
      • Keep information confidential
      • Respond to queries for information and access relevant files
      • Comply with data integrity and security policies
      • Ensure proper use of office equipment and address any malfunction

      Computer Operator

      Industry:

      Government / Defence

      Employment Period:

      August 2010 to October 2010 (2 Months)

      Duties and Responsibilities:

      •  Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
      • Review data for deficiencies or errors, correct any incompatibilities if possible and check output
      • Research and obtain further information for incomplete documents
      • Keep information confidential
      • Respond to queries for information and access relevant files
      • Comply with data integrity and security policies
      •  Ensure proper use of office equipment and address any malfunction

      Systems Implementer

      Industry:

      Employment Period:

      January 2014 to December 2014 (11 Months)

      Duties and Responsibilities:

      • Installation & configuration of a company’s computer hardware operating systems and applications.
      • Maintenance and monitoring of computer networks and systems.
      • Logging the queries of customers and employees.
      • Diagnosing and solving hardware or software faults.
      • Testing and evaluating new technology.
      • Performing electrical safety checks on the company’s computer equipment.
      • Following instructions, either written or in diagram form, in order to set up a system or fix a fault.
      • Performing Backup files for every computer.
      • Managing Email Server and Two Websites.

      IT Consultant

      Industry:

      Government / Defence

      Employment Period:

      January 2015 to August 2016 (18 Months)

      Duties and Responsibilities:

      •  Install and configure computer hardware operating systems and applications
      • Monitor and maintain computer systems and networks
      • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
      • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
      • Replace parts as required
      • Provide support, including procedural documentation and relevant reports
      • Follow diagrams and written instructions to repair a fault or set up a system
      • Support the roll-out of new applications
      • Set up new users' accounts and profiles
      • Respond within agreed time limits
      • Work continuously on a task until completion (or referral to third parties, if appropriate)
      • Priorities and manage many open cases at one time
      • Rapidly establish a good working relationship with customers and other professionals, such as software developer
      • Test and evaluate new technology
      • Backup SQL Database
      • Dealing with system errors.
      • Consolidating incident report and enhancement request for the system

      Assistant IT Manager / System Implementer

      Industry:

      Computer / Information Technology (Software)

      Employment Period:

      July 2016 to April 2023 (80 Months)

      Duties and Responsibilities:

      •  Installation & configuration of a company’s computer hardware operating systems and applications.
      • Maintenance and monitoring of computer networks and systems.
      • Performing electrical safety checks on the company’s computer equipment.
      • Following instructions, either written or in diagram form, in order to set up a system or fix a fault.
      • Performing Backup files for every computer.
      • Managing Email Server and Two Websites.
      • Ensuring company policies are followed.
      • Resolving customer issues to their overall satisfaction.
      • Providing leadership and direction to all employees.
      • Organizing employee schedule.
      • Motivating employees and ensuring a focus on the mission.
      • Maintaining an overall management style that follows company best practices.
      • Dealing with system errors.
      • Consolidating incident report and enhancement request for the system.

      IT head / Software Developer

      Industry:

      Computer / Information Technology (Software)

      Employment Period:

      June 2023 to December 2023 (6 Months)

      Duties and Responsibilities:

      • Build and optimize a secure web site.
      • Provide continued support for one or web properties.
      • Perform routine site audits
      • Designing algorithms and flowcharts
      • Testing and deploying programs and applications
      • Creating technical documentation to guide future software development projects
      • Implement security measures.
      • Anticipate and report the cost of replacing or updating computer item.

      Education History

      Field of Study:

      Computer Science/Information Technology

      Major:

      Information Technology

      Graduation Date:

      May 13, 2013

      Located In:

      Philippines

      License and Certification: :

      N/A


      Skills

      ADVANCED ★★★

        WordPress DevelopmentIT Technical SupportSystem Administration

      INTERMEDIATE ★★

        Office 365, Client Servicing, Apache Web ServerC#phpMyAdminSoftware DevelopmentSoftware Testing

      Work at Home Capabilities:

      • Internet Bandwidth: 100 Mbps and above
      • Working Environment: Private Room
      • Speed Test Result:
      • Internet Type: Fiber
      • Hardware Type: Laptop
      • Brand Name: LENOVO
      • Processor: Intel Core i7
      • Operating System: Windows 10

      All-inclusive Rate: USD $6.68/hr

      Xerxes

      Candidate ID: 451063


      ADVANCED

        Customer Service, Cold Calling, Supervisory Skills...

      INTERMEDIATE

        Appointment Setting, Lead Generation...

      Employment Preferences

      Availability:
      Full Time Part Time
      Preferred Timezone:
      Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
      Hourly & Monthly Rate:
      (inclusive of service fee)

      *Plus GST for Australian Businesses

      Part Time: $USD 6.68 per hour or $USD 578.73 per month

      Full Time: $USD 6.68 per hour or $USD 1157.45 per month

      Remote Staff Recruiter Comments

      • June is a graduate of Business Management and has been working for 10+ years. Most of his employment was in the BPO where he handled campaigns in online gaming, telco, credit card, and mortgage. In 2018, he shifted to remote work and provided his services to employers in digital marketing and healthcare. He held various roles such as Customer Service Representative, Senior Agent, Supervisor/Staffing Coordinator, Account Specialist, and Digital Marketing Development Representative.
      • In more than 10 years, he became proficient in the following:
        • Cold Calling
        • Sales (B2B)
        • Social Media Marketing
        • Email Management
        • Appointment Setting
        • Customer support (inbound and outbound)
        • Collections
        • Team handling
        • Lead mining
      • Some of the applications he used are Salesforce CRM, LinkedIn, and Seamless.ai.
      • He can start immediately and is amenable to work during the day, whether part-time or full-time.
      Predictive Index Behavioral Profile - Altruist

      Strongest Behaviors
      • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
      • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
      • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
      Behavioral Summary

      Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

      A pleasant and extraverted person, Xerxes June is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Xerxes June gets along easily with a wide variety of people.


      Employment History

      Account Specialist

      Industry:

      Call Center / IT-Enabled Services / BPO

      Employment Period:

      April 2021 to October 2022 (17 Months)

      Duties and Responsibilities:

      • Assisted customers with concerns and questions about their account, devices and services
      • Offer services and products that would benefit the customer in using their phone
      • Build rapport with tenured customers by acknowledging their loyalty as customers and showing concern for their questions no matter how long they have been a customer
      • Partnered with upper management to create an unforgettable customer experience
      • Answer 30-60 inbound calls
      • Assist new customers get accumulated to service with T-Mobile
      • Answer and provide knowledge about their account, plan, device, due date, and monthly charge
      • Offer additional services that would add to their use and enjoyment of services and devices
      • Build rapport with new customers by making their transition to as easy as possible while making them feel like family

      Supervisor/Staffing Coordinator

      Industry:

      Healthcare / Medical

      Employment Period:

      June 2018 to February 2021 (32 Months)

      Duties and Responsibilities:

      • Investigate the company's staffing needs and take actions to staff accordingly
      • Work closely with the recruiter and Director of HR to set goals-based staffing needs
      • Identify hard to fill roles and take proactive actions
      • Assist in candidate screening and interviewing
      • Assist in new employee onboarding
      • Evaluate new staff training needs and schedule training sessions
      • Assist with new employee orientation
      • Design, plan and make work shifts schedules and training schedules
      • Provide assistance with payroll procedures and activities
      • Identify staffing and recruiting key performance indicator
      • Prepare and present key performance indicator reports
      • Create, present and submit reports for upper management

      Marketing Analyst

      Industry:

      Manufacturing / Production

      Employment Period:

      June 2005 to August 2009 (49 Months)

      Duties and Responsibilities:

      • Examine a campaign's return on investment.
      • Identify new market opportunities.
      • Complete concept-testing for new products.
      • Perform extensive market research.
      • Determine brand perceptions and reputations.
      • Evaluate market penetration.
      • Develop groups and solicit customer feedback.
      • Analyze marketing metrics to identify cause and effect relationships.
      • Identify positive financial outcomes to increase profitability.

      Supervisor

      Industry:

      Call Center / IT-Enabled Services / BPO

      Employment Period:

      August 2009 to January 2013 (40 Months)

      Duties and Responsibilities:

      • Answer phones and respond to customer requests.
      • This campaign specializes in Online gaming account in the US.
      • It requires multitasking skills since it needs to have fast and dynamic skills in chat, email, and calls.
      • Chat is a different concern same with calls and email. It needs to have a skill which requires exceptional critical thinking for the concern of the client will be resolved in a timely manner.
      • It requires also partial and full verification when a deposit request of the client will be processed in the portal using his credit card details to avoid processing fraud credit cards.

      Senior Agent (Billing and Sales/Collections)

      Industry:

      Call Center / IT-Enabled Services / BPO

      Employment Period:

      January 2013 to March 2015 (25 Months)

      Duties and Responsibilities:

      • Customer Service Billing and Sales Specialist interact with customers via inbound or outbound calls pertaining to give options to customers for them to maximize their savings and time by providing them information regarding the existing promotion has (TV, internet, phone and mobile).
      • Also includes call types: questions pertaining to making payments, payment arrangements, adjustments or other billing inquiries.
      • Processing the payment of the customers and reminding them of their due date.

      Customer Service Representative

      Industry:

      Call Center / IT-Enabled Services / BPO

      Employment Period:

      March 2015 to September 2016 (18 Months)

      Duties and Responsibilities:

      • It was a home-based account.
      • Mortgage Account Particularly Collections.
      • Receiving inbound calls regarding the status of the customer’s loan and also inquiring about their balances on their account.
      • Processing their payments on their account.
      • As a supervisor, I need to monitor calls and provide feedback in order for the agents to have a better grasp of the things that we need to do for the account to be credible.
      • I need to implement also a contingency plan for the improvements of my agents.
      • I need to implement PIP which means Performance Improvement Plan to the agents which below average on their performance.
      • It’s my duty also to relay and cascade all the exquisite details and dynamic changes that have been implemented on the account.
      • It’s 50% calls and 50% email and chats support task.
      • I’m very well versed in multi-tasking.
      • I also take calls when the client tells me that we need everybody to hands on deck.

      Customer Service Representative

      Industry:

      Call Center / IT-Enabled Services / BPO

      Employment Period:

      September 2016 to May 2018 (20 Months)

      Duties and Responsibilities:

      • Processing payment, balance transfer, updating account details, filing billing disputes, and fraud reports.
      • Upselling eligible card product change and providing the benefits of having the card change.
      • Providing also the promotions that they are eligible in their account.
      • Providing Cardholders with the basic terms and conditions on their cards and giving the benefits of choosing their purchase partner.

      Digital Marketing Analyst Expert

      Industry:

      Call Center / IT-Enabled Services / BPO

      Employment Period:

      October 2022 to January 2024 (15 Months)

      Duties and Responsibilities:

      Cold Calling · Sales · Lead Generation · Social Media Marketing · Business-to Business (B2B) · Email Management · Virtual Assistance · Digital Marketing

      Education History

      Field of Study:

      Business Studies/Administration/Management

      Major:

      Business Management

      Graduation Date:

      March 1, 2007

      Located In:

      Philippines

      License and Certification: :

      N/A


      Skills

      ADVANCED ★★★

        Customer Service, Cold Calling, Supervisory Skills,

      INTERMEDIATE ★★

        Appointment SettingLead Generation

      Work at Home Capabilities:

      • Internet Bandwidth: 25 Mbps
      • Working Environment: Private Room
      • Speed Test Result:
      • Internet Type: Fiber
      • Hardware Type: Desktop
      • Brand Name: Lenovo
      • Processor: Intel Core i5
      • Operating System: Windows 10

      All-inclusive Rate: USD $12.54/hr

      Jhonalyn

      Candidate ID: 450623


      ADVANCED

        Executive Assistance, Event Management, Client Relations, Managerial Skills...

      INTERMEDIATE

        ...

      Employment Preferences

      Availability:
      Full Time Part Time
      Preferred Timezone:
      Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
      Hourly & Monthly Rate:
      (inclusive of service fee)

      *Plus GST for Australian Businesses

      Part Time: $USD 10.59 per hour or $USD 917.59 per month

      Full Time: $USD 12.54 per hour or $USD 2174.06 per month

      Remote Staff Recruiter Comments

      Jonah can be coined as a jack-of-all-trades. She's been a Travel Specialist in a BPO, an Account Manager handling recruitment in a Training company, Admin and Executive Assistant in 2 other BPOs, HR Generalist, Operations Manager, and now, a full-time Virtual Assistant. 

      She is proficient in supporting the following:
      • End-to-end recruitment
      • Executive assistance
      • Admin business support
      • Finance, procurement, and asset management
      • Travel arrangement
      • Team supervision (50 people)
      • Operations management
      • Client relations
      • Business development
      • Project management
      • Invoice processing
      She's able to fill in the following positions:
      • Hotel staff (Receptionist, F&B, Housekeeping)
      • IT professionals
      • Ops Manager
      • Directors
      • Executives
      She is exposed to the following software/applications:
      • MS Office Apps
      • Google Suite
      • Skype
      • Client-specific CRM
      • Wix
      • MailChimp
      • Social media platform
      • Xero - beginner
      • HRIS
      • Monster
      • Jobstreet
      • LinkedIn

      Predictive Index Behavioral Profile - Adapter
      https://www.predictiveindex.com/reference-profile/adapter/

      Strongest Behaviors:
      • Proactivity in driving to reach goals while moving at a faster-than-average pace. Inquisitive about the world.
      • Relatively independent in taking action on their own ideas. Resourcefully works around most obstacles blocking completion of what they want to accomplish.
      • Eager for results, drive is for swift implementation. Works best in fast-paced environments offering a variety of activities, rather than routines.
      • Risk-taking and focus on future goals; more concerned with the future than the past. Adaptable, operates flexibly.

        Behavioral Summary: 

        She is a flexible individual who portrays a similar amount of each drive. At times, she may express certain motivational needs, and at other times those needs may be different.

        Jhonalyn is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

        In most circumstances, she is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. 


        Employment History

        Senior Travel Specialist

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        February 2007 to May 2009 (27 Months)

        Duties and Responsibilities:

        • Answered customer calls and managed accounts, flight schedules, and hotel reservations and provide resolution to customers regarding their travel concerns.

        Excel Asia Training & Devt

        Industry:

        Human Resources Management / Consulting

        Employment Period:

        May 2010 to April 2012 (23 Months)

        Duties and Responsibilities:

        • Manage client hiring requirements by headhunting/sourcing for qualified candidates according to specified requirements.
        • Screen, assess, and coach candidates based on their qualifications and profile which client (company) would be best for them.

        HR Officer (Part-time)

        Industry:

        Hotel / Hospitality

        Employment Period:

        October 2011 to October 2013 (24 Months)

        Duties and Responsibilities:

        • In charge of the preparation of monthly payroll and end to end HR process.
        • Assigned in the preparation of report for Government mandated benefits.
        • Source, screen and conduct the recruitment process of applicants and in charge of training & development.

        HR Generalist

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        September 2013 to May 2014 (8 Months)

        Duties and Responsibilities:

        HR Generalist - September 2013 - May 2014
        • In charge of Admin Hearing, employee loan processing and upkeep/maintenance of human resource information system records
        • Responsible for the following functional areas: company wide event, employee relations, training, performance management, on boarding, health and welfare benefits and policy implementation.
        • HR and Site wide events planner and coordinator.
        • Provide support to employees (2000 FTEs) in various HR-related topics such as leaves and compensation and resolve any issues that my arise.
        Site Admin and Executive Assistant to the Vice President of Operations and Site Director - September 2012 - September 2013
        • Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.
        • Providing real-time scheduling support by booking appointments and preventing conflicts.
        • Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
        • Generate reports, transcribe minutes from meetings, create presentations, and conduct research.
        • Assist in the engagement activities and project initiatives of each business unit and resolve daily admin and operational problems.

        Executive Assistant and Admin Business Support Supervisor

        Industry:

        Telecommunication

        Employment Period:

        June 2014 to June 2017 (36 Months)

        Duties and Responsibilities:

        • Provide high level support to Site Directors and company executives.
        • Managing complex schedule of Site Directors and Expats.
        • Book, set-up and arrange meetings and conference calls. Assist in all aspects of administrative, HR, events and facilities
        • Finance, Procurement and Asset Management.
        • Assist in the engagement activities and project initiatives of each business units with 1500 FTEs.
        • Coordinate between departments and operating units in resolving day-today administrative and operational problems. 

        Executive Assistant to the President & CEO

        Industry:

        Others

        Employment Period:

        October 2017 to April 2018 (6 Months)

        Duties and Responsibilities:

        • Provide high level support to the owner of the company.
        • Scheduling of meetings and appointment, making complex and detailed travel arrangements and organizing daily calendar.
        • Create expense report and handle projects.
        • Conduct research on prospective corporate processes and evaluate current needs and submit proposal on how to make it better.
        • Support CEO in his external commitments locally and abroad.

        Proprietor / Operations Manager

        Industry:

        Human Resources Management / Consulting

        Employment Period:

        June 2018 to March 2020 (21 Months)

        Duties and Responsibilities:

        • Provide assistance to clients who needs help in processing compensation & benefits business, building and construction permits, VISA processing.
        • Organize and arrange travel and tours and events. 
        • Worked as liaison, recruiter and consultant in startup companies and connect them with reliable individuals to make their company vision and mission come to life.
        • Monitor, coordinate, and communicate the strategic objectives of the business.
        • Collaborate and communicate successfully with other entities outside of the business.

        Senior Account & Operations Manager

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        June 2019 to January 2021 (19 Months)

        Duties and Responsibilities:

        • Recruits, selects, hires, and trains new employees and prepares them for the under pressure job.
        • Organize and arrange travel and tours and events. 
        • Prepares performance reports by collecting and analyzing call center agents' data and report it to the client and CEO.
        • Evaluates individual performance reviews and overall team effectiveness
        • Determines call center operational strategies by evaluating team results and Reliability, discretion and objectives. initiative Meets financial targets by estimating performance requirements.

        Business Improvement Manager

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        March 2021 to July 2023 (27 Months)

        Duties and Responsibilities:

        • Analyze and identify operational and employee skills that could be improved
        • Assist with employee life cycle (selection, training, onboarding, performance evaluation, retention and offboarding).
        • Facilitate team activities, onboarding, product and skills training.
        • Collaborate with the CEO, Managers and Team Leaders in creating company policies.
        • Address root cause of system and process deficiencies to harmonize business goals.
        • Manage projects and promote work standardization.
        • Ensure that employee intranet and processes are documented, relevant and up-to-date.

        Executive Assistant to the CEO

        Industry:

        Banking / Financial Services

        Employment Period:

        October 2023 to November 2024 (12 Months)

        Duties and Responsibilities:

        Assist CEO with his daily responsibilities Oversees Operations Social Media Manager Events Manager

        Education History

        Field of Study:

        Business Studies/Administration/Management

        Major:

        Management

        Graduation Date:

        April 1, 2005

        Located In:

        Philippines

        License and Certification: :

        N/A


        Skills

        ADVANCED ★★★

          Executive Assistance, Event Management, Client Relations, Managerial Skills, Email Handling, Virtual Assistant Skills, Administrative Skills,

        INTERMEDIATE ★★


          Work at Home Capabilities:

          • Internet Bandwidth: Between 5mbps to 100mbps
          • Working Environment: Private Room
          • Speed Test Result: https://www.speedtest.net/
          • Internet Type: Fiber
          • Hardware Type: Laptop
          • Brand Name: Dell
          • Processor: Intel Core i7
          • Operating System: Windows 10

          All-inclusive Rate: USD $12.54/hr

          Dan

          Candidate ID: 449992


          ADVANCED

            PHP, MySQL, CSS, Bootstrap...

          INTERMEDIATE

            Java, PHP, Project Management, SEO...

          Employment Preferences

          Availability:
          Part Time
          Preferred Timezone:
          Australian Eastern Standard Time
          Hourly & Monthly Rate:
          (inclusive of service fee)

          *Plus GST for Australian Businesses

          Part Time: $USD 11.57 per hour or $USD 1002.31 per month

          Remote Staff Recruiter Comments

          • Dan has 10 years of expertise. He has a degree Information Technology. He has abilities in designing, developing, and maintaining WordPress websites across various domains including eCommerce, real estate, personal, and corporate websites.
          • His proficiency extends beyond mere development tasks, as he also manage domains and web hosting accounts, indicating a holistic understanding of website management. Additionally, his capability to write programming code from scratch or adapt existing software underscores their versatility and adaptability in handling diverse project requirements.
          • He has experience in software testing and bug fixing and commitment to deliver high-quality products. His is exposed to working with clients from Australia and the United States.
          • He is proficient in using:
            • PHP - 12yrs
            • Laravel - 9yrs
            • WordPress - 6yrs
            • Divi - 6yrs
            • Elementor - 6yrs
            • Avada - 6yrs
            • WP baker - 6yrs
            • Visual composer - 6yrs
            • HTML - 6yrs
            • CSS - 6 yrs
            • JQuery - 6yrs
            • Wix - knowledge
            • Shopify - knowledge
            • Adobe photoshop
            • Canva
          • He can start after ASAP and amendable in working part time
          Predictive Index Behavioral Profile -Artisan

          Strongest Behaviors:

          • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
          • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
          • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
          Behavioral Summary:

          Dan Laurice is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within his area of expertise. Works at a steady, even pace, leveraging his background for the betterment of the team, company, or customer.

          With experience and/or training, he will develop a high level of specialized expertise. Serious and dedicated to the job and the company. His work pace is steady and even-keeled, and he's motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to his decision-making; Dan Laurice plans ahead, double checks, and follows up carefully on decisions and actions.


          Employment History

          MIS Officer

          Industry:

          Non-Profit Organisation / Social Services / NGO

          Employment Period:

          August 2008 to August 2010 (23 Months)

          Duties and Responsibilities:

          • Receives trouble calls on equipment and diagnoses problems from branches. Actual visit if necessary or remote assistance.
          • Setup new KoopCAS access for newly hired employees.
          •  Assist end-users in using  Accounting System in order not to hamper their daily transactions. 
          • Responsible for making new Account Ledger setup.
          •  Responsible for receiving system backups from branches and restores backup to Head Office Server.
          •  In charge of system backup and recovery
          • Server Maintenance (OpenSUSE, Novell Netware)
          •  Prepare monthly MIS reports of branches and data consolidation.
          •  Installs and troubleshoots computer hardware, software and peripheral devices.
          •  Performs hardware and software maintenance and keep computers free from viruses, malwares and other threats.
          •  Maintain (LAN/WAN) Network and Internet connectivity of the company and branches.
          •  Responsible of purchase orders, tracking of such order, and tracking or repair orders. 
          • Responsible for employee and member ID card production.
          •  Create promotional materials banners, tarpaulins and ID Designs of the company.
          •  Website design and administration using Joomla for company website updates.
          •  Web Projects: developed utility tools using HTML, CSS, PHP, MySQL

          Software Implementor

          Industry:

          Non-Profit Organisation / Social Services / NGO

          Employment Period:

          August 2010 to August 2013 (36 Months)

          Duties and Responsibilities:

          • Conducts data gathering / system analysis to our clients before the implementation phase of our accounting software 
          •  Conducts software orientation and training client users.
          • Server installation and setup.
          • Create and provide user manuals, video tutorials to users.
          •  Document issues, errors and bugs. 
          • Ensure clients being handled are properly implemented user (Trello – a project management tool)
          • Technical Support assistance to users:
            • Phone support, Remote support, Chat support and On-site Support.

          Sr. Software Implementor

          Industry:

          Computer / Information Technology (Software)

          Employment Period:

          August 2013 to August 2014 (12 Months)

          Duties and Responsibilities:

          • Conducts data gathering / system analysis to our clients before the implementation phase of the accounting software  product.
          •  Server installation and setup.
          • Create and provide user manuals, video tutorials to users.
          •  Document issues, errors and bugs using (IssueTracker an in-house custom bug tracking app)
          •  Ensure clients being handled are properly implemented user (Trello – a project management tool) 
          • Technical Support assistance to users:
            •  Phone support, Remote support, Chat support and On-site Support.

          Web Developer

          Industry:

          Computer / Information Technology (Software)

          Employment Period:

          August 2014 to March 2016 (18 Months)

          Duties and Responsibilities:

          • Website Development using JOOMLA.
          •  Develop Web Applications. (Using Laravel, PHP, MySQL, HTML, CSS, Bootstrap, Javascript)
          • Website Administrator (manage CPanel, Webhosting)
          •  Facilitate Jr. Programmers Project Status Reports.
          •  Ensure weekly upload of source code backups of projects in GIT
          •  Ensure R&D protocols are properly implemented and performed by programmers.
          •  Database migrations:
            •  Database Analysis
            •  Prepare migration scripts
            •  Migrate old data to MySQL DB for the new system 
          •  Technical Support for accounting software 

          Freelance Web Developer, Webmaster, Virtual Assistant

          Industry:

          Call Center / IT-Enabled Services / BPO

          Employment Period:

          July 2016 to September 2017 (14 Months)

          Duties and Responsibilities:

          •  Website Design using Divi Themes, Avada, Visual Composer in WordPress.
          •  Creating child themes for custom designs in WordPress sites. 
          • Develop websites using the following technologies (HTML, CSS, Bootstrap, Javascript, JQuery, PHP, MySQL and Laravel).
          •  Content Management System (WordPress, Joomla, Opencart) 
          • WHM and CPanel Administration.
          • Knowledge on FTP (File Transfer Protocol) and SSH (Secure Shell)
          •  Apply basic SEO to content post of a website. 
          • Email Marketing
          • Knowledge on Photoshop

          Web Designer/Developer

          Industry:

          Government / Defence

          Employment Period:

          February 2017 to July 2017 (5 Months)

          Duties and Responsibilities:

          •  Write programming code, either from scratch or by adapting existing website software and graphics packages to meet business requirements for the Tourism Office.
          •  Upload the site onto a server via FTP and register it with different search engines.
          •  Familiarity with Photoshop graphics editing.
          •  Website Technical Support: Test the website and identify any technical problems. 
          • Assist local government units and community-based associations in website and mobile app development for tourism and entrepreneurship.

          Freelance Web Developer

          Industry:

          Consulting (IT / Science / Engineering & Technical)

          Employment Period:

          August 2018 to February 2020 (18 Months)

          Duties and Responsibilities:

          • Develop web application for the barangay and integrate other utility tools.
          • Maintains and update code on the application for additional requirements from clients.
          • Test app modifications and updates.
          • Troubleshoot and fix any bugs encountered.
          • Setup and implement application to actual server via remote access.
          • Technical support.

          IT Officer II (Full-Time)

          Industry:

          Banking / Financial Services

          Employment Period:

          August 2017 to March 2022 (55 Months)

          Duties and Responsibilities:

          • Website Development and Maintenance 
          • Company official website
          • Technologies used: (WordPress, HTML, JQuery, CSS, Bootstrap, PHP)
          • Web App Development
          • Develop in-house web utility app (MRB Portal)
          • Test app modifications and updates.
          • Troubleshoot and fix any bugs encountered.
          • Technical Support.
          • Write programming code, either from scratch or by adapting existing website software and graphics packages to meet business requirements
          • Provides system support and user access on end-users of ICBS accounting system.
          • Performs or runs SQL scripts for correcting erroneous data on the system using PGAdmin.
          • Performs manual monthly batch processes of accounting system.
          • Performs software testing before deploying the war file to live server.
          • Provides and generate data for CIC Data Submission in compliance with Credit Information Corporation (CIC).
          • Management Application Server (Glassfish) for war file deployment of ICBS.
          • Management Reports Maintenance using JasperReports.
          • Manage network infrastructure (Sophos UTM)
          • Maintain (LAN/WAN) Network and Internet connectivity of the company and branches.
          • Spiceworks IT Helpdesk enhancements and maintenance.
          • Webhosting, CPanel and Email Administration (Hostgator).
          • Familiarity with Photoshop for graphics editing.
          • Website Technical Support: Test the website and identify any technical problems.

          Technical Support Engineer (Full-Time)

          Industry:

          Computer / Information Technology (Software)

          Employment Period:

          March 2022 to May 2022 (2 Months)

          Duties and Responsibilities:

          • Deal promptly and efficiently with customer's concerns regarding Elegant Themes' product
          • Logging into the user’s WordPress site and troubleshoot
          • Providing answers to commonly asked theme questions, and being able to provide answers on how to use all the different theme and plugin features.
          • Providing small to mid-range PHP, HTML, CSS, or JavaScript customization to our users, but not limited to common error codes.
          • Provide support in theme installation, plugin installation knowledge to the user.

          Wordpress Developer (Part-Time)

          Industry:

          Consulting (IT / Science / Engineering & Technical)

          Employment Period:

          May 2021 to May 2023 (23 Months)

          Duties and Responsibilities:

          • Website Development and Design.
          • Maintain multiple WordPress websites.
          •  Page Builders (Divi)
          •  Manage domains and webhosting accounts.
          • Technologies used: (WordPress, HTML, JQuery, CSS, PHP, Photoshop)

          Wordpress Developer (Part-Time)

          Industry:

          Call Center / IT-Enabled Services / BPO

          Employment Period:

          November 2021 to January 2024 (26 Months)

          Duties and Responsibilities:

          • Website Development and Design.
          • Maintain multiple WordPress websites.
          •  API Integration (IRS)
          •  Page Builders (Avada, WP Bakery, Visual Composer)
          •  Manage domains and webhosting accounts.
          • Technologies used: (WordPress, HTML, JQuery, CSS, PHP, Photoshop)

          Website Designer

          Industry:

          Education

          Employment Period:

          November 2024 to January 2024 (9 Months)

          Duties and Responsibilities:

          • Designing platforms 
          • Handling 3 websites creations 
          • WordPress Development (elementor) 

          Education History

          Field of Study:

          Computer Science/Information Technology

          Major:

          Information Technology

          Graduation Date:

          March 28, 2008

          Located In:

          Philippines

          License and Certification: :

          N/A


          Skills

          ADVANCED ★★★

            PHP, MySQL, CSS, Bootstrap, jQuery, WordPress, HTML,

          INTERMEDIATE ★★

            JavaPHPProject ManagementSEOTechnical Support

          Work at Home Capabilities:

          • Internet Bandwidth: Greater than 100mbps
          • Working Environment: Private Room
          • Speed Test Result:
          • Internet Type: Fiber
          • Hardware Type: Desktop
          • Brand Name: Customed
          • Processor: AMD Ryzen 5
          • Operating System: Windows 10

          All-inclusive Rate: USD $10.59/hr

          Maria

          Candidate ID: 449540


          ADVANCED

            Microsoft, Microsoft Excel, Microsoft Applications, SAP...

          INTERMEDIATE

            ...

          Employment Preferences

          Availability:
          Part Time Full Time
          Preferred Timezone:
          Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time
          Hourly & Monthly Rate:
          (inclusive of service fee)

          *Plus GST for Australian Businesses

          Part Time: $USD 10.59 per hour or $USD 917.59 per month

          Full Time: $USD 10.59 per hour or $USD 1835.19 per month

          Remote Staff Recruiter Comments

          • Avi has been working for 15 years offshore and onshore as an Executive Assistant.  She supports the senior leadership team and provides services to  6 executives in a consultancy firm. Avi’s main responsibilities include managing calendars, making travel arrangements, preparing expense reports, and project management. She also handled US, UK, and Australian clients. Avi has been in this role for a long time and possesses qualities like being well-organized, great time management skills, and being able to act without guidance.

          • Her expertise is in the following:

            • Calendar Management
            • Email Management
            • Call Handling
            • Project Management
            • Setting up meetings
            • Inquiry Handling
            • Internal and External Communication between staff and management
            • Travel and Events Arrangement
            • Time Sheet Management
            • Administrative Support
            • Gatekeeping
            • Documentation
          • Adept in using the tools/applications like:

            • Microsoft Office (Word, Excel, and PowerPoint)
            • Microsoft Outlook
            • Office 365
            • MS Teams
            • SAP
            • Concur Expense
            • Canva Pro
            • Adobe Photoshop
          • She can start immediately and she is amenable to working any shift for a part-time or full-time position.

          Predictive Index Behavioral Profile - Strategist
          https://www.predictiveindex.com/reference-profile/strategist/

           
          Strongest Behaviors

          • Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
          • Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish.
          • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules, and results.
          • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.
          • Task-focused; often notices and is driven to fix technical problems, cutting through any personal/emotional issues. In areas of interest, has the aptitude to spot trends in data or figure out how complex systems work.

          Behavioral Summary

          Avi is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.
          Strongly technically oriented, has confidence in own professional knowledge and ability to get things done quickly and correctly. With experience, will develop a high level of expertise and will be very aware of mistakes committed by self. Avi takes work and responsibilities very seriously and expects others to do the same.


          Employment History

          CASHIER

          Industry:

          Employment Period:

          April 1996 to January 1998 (21 Months)

          Duties and Responsibilities:

          • Responsible inhandling thecash register (POS).
          • Suggested products that will increased sales
          • Encourages customers through good communication skills and
          • Standard Operating System ofthe company.

          OFFICE STAFF

          Industry:

          Printing / Publishing

          Employment Period:

          March 1998 to June 2000 (27 Months)

          Duties and Responsibilities:

          • Responsible in Presentation ofproofread materials for clients.
          • Handle Phone Calls
          • Deal with prospective clients.
          • Follow-up Production status.
          • Responsible for deliveries and issuance of DR's and Invoices
          • Handling Weekly petty cash.
          • Responsible in Liquidation of expenses.
          • Handling Clients Quotations.
          • Presenting and filing of Office Documents

          INVENTORY CLERK / OFFICE STAFF

          Industry:

          Printing / Publishing

          Employment Period:

          August 2000 to June 2002 (22 Months)

          Duties and Responsibilities:

          • Responsible in monthly inventory of garments.
          • Rovingpersonnel foroutlet salesandinventories.
          • Handles customer and transactions using POS.
          • Knowledgeable indoing all sales reports inalloutlets.
          • Handles Phone calls and customer complaints.
          • Handles garments coding for standard system.
          • Prepares Monthly Inventory Report using MS Office.
          • Responsible in making signages for marketing posters.
          • Handles Maintenance and trouble shooting for POS.
          • Handles issuance of Official Receipts and filing ofoutlet sales

          ENCODER

          Industry:

          Transportation / Logistics

          Employment Period:

          August 2002 to October 2002 (2 Months)

          Duties and Responsibilities:

          • Responsible in Data Encoding of Real Estates Payments using software
          • Manual coding of real estate bin cards for computerization.
          • Analyzing real estate Bin Cards.

          FINE DINING GUEST ATTENDANT

          Industry:

          Employment Period:

          November 2002 to January 2003 (2 Months)

          Duties and Responsibilities:

          • Render service tothecustomer by following Company's SOP.
          • Promote suggestive Selling and fine dining experience.
          • Usher assistance to Guest.
          • Responsible in maintaining cleanliness and SOP at Dining Area.
          • Responsible in taking orders and serving.
          • Encourages sales increase through good communication skills, great dining presentation and marketing assistance.

          SECRETARY

          Industry:

          Manufacturing / Production

          Employment Period:

          January 2003 to September 2004 (20 Months)

          Duties and Responsibilities:

          • In Charge in preparation of jobsite monthly expenses per project.
          • Purchasing of Jobsite materials as per jobsite request.
          • Preparation of weekly payables.
          • Prepare uptodatepurchases report.
          • Handle Phone calls.
          • Jobsite monitoring daily reports andschedules.
          • Checking daily incoming and outgoing commodities.
          • Reporting directly to superiors for jobsite updates.
          • Deals with sub contractors and jobsite engineers for daily accomplishments.
          • Responsible in filing documents and receivables.
          • Handles Monthly reports/ miscellaneous expenses for Main Office.
          • Prepares Weekly Vale and Payroll
          • Handles Releasing ofpayroll, and Weekly Vale
          • Handles Suppliers Collection.
          • Prepares Payables and expenses.

          EXECUTIVE PERSONAL ASSISTANT

          Industry:

          Architectural Services / Interior Designing

          Employment Period:

          September 2004 to February 2013 (100 Months)

          Duties and Responsibilities:

          • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
          • Arrange conferences, meetings, and travel reservations for office personnel.
          • Complete forms in accordance with company procedures.
          • Compose, type, and distribute meeting notes, routine correspondence, and reports.
          • Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
          • Locate and attach appropriate files to incoming correspondence requiring replies.
          • Mail newsletters, promotional material, and other information.
          • Maintain scheduling and event calendars.
          • Make copies of correspondence and other printed material.
          • Open, read, route, anddistribute incoming mail and other material, and prepare answers to routine letters.
          • Schedule and confirm appointments for clients and suppliers.
          • Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
          • Take dictation in shorthand or by machine.
          • Collect and disburse funds from cash accounts, and keep records of collections and disbursements.
          • Conduct searches to find needed information, using such sources as the Internet.
          • Coordinate conferences and meetings.
          • Establish work procedures and schedules, and keep track of the daily work of clerical staff.
          • Learn to operate new office technologies as they are developed and implemented.
          • Manage projects, and contribute tothe team.
          • Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
          •  Order anddispensesupplies.
          • Prepare andrelease checks.
          • Provide services to customers, such as order placement and account information.
          • Review work done for correct spelling and grammar, ensure that company format policies are followed.
          • Supervise other clerical staff, and provide training and orientation to new staff.
          • Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

          ASSISTANT SECRETARY TO THE VICE PRESIDENT - SALES

          Industry:

          Manufacturing / Production

          Employment Period:

          March 2013 to July 2015 (28 Months)

          Duties and Responsibilities:

          • Answers, screens and entertains calls; ensures that all calls are properly attended and clearly relayed tothe concerned officer or staff.
          • Contacts clients or colleagues ondifferent transactions of the company.
          • Coordinates with clients or colleagues regarding follow-ups, confirmations and requests.
          • Screens andentertains visitors; ascertains nature orpurpose of visit.
          • Receives, releases, files, sorts, indexes and records documents.
          • Prepares document quotations, reports and writes correspondences.
          • Sends fax communications and ensures clear copies are sent.
          • Reminds/updates schedule of meetings, seminars and client calls.
          • Performs typing jobs and proofreads the same.
          • Makes reservations/coordinates venues fordifferent occasions as well as seminars.
          • Records minutes of meetings.
          • Performs other duties that may be assigned from time totime
          • Answer telephones and giveinformation tocallers, take messages, or transfer calls to appropriate individuals.
          • Arrange conferences, meetings, and travel reservations fo roffice personnel.
          • Complete forms in accordance with company procedures.
          • Compose, type,anddistribute meeting notes, routine correspondence, and reports.
          • Locate and attach appropriate files to incoming correspondence requiring replies.
          • Manage projects, and contribute to the team.
          • Operate electronic mail systems andcoordinate the flow of information both internally and with other organizations.
          • Order anddispensesupplies.
          • Prepare individual and group sales report.
          • Provide services tocustomers, such asorder placement and account information.
          • Review work done for correct spelling andgrammar, ensure that company format policies are followed.
          • Supervise other clerical staff, andprovide training and to new staff.
          • Prepare delivery documents and purchase requisition using SAP program.
          • E-mail communication to clients

          PERSONAL ASSISTANT TO THE PRESIDENT

          Industry:

          Employment Period:

          August 2015 to May 2016 (9 Months)

          Duties and Responsibilities:

          •  Directly working with the president in running different company.
          • Executive and administrative work.
          • Coordination with different Department and Clients
          • Product presentation
          • Corporate accreditation to different agencies
          • Travel arrangements local and international
          • Hotel Resevations
          • Layout for company profile
          • Arranging calendar of meetings

          EXECUTIVE ASSISTANT I EXECUTIVE OFFICE

          Industry:

          Property / Real Estate

          Employment Period:

          May 2016 to April 2019 (35 Months)

          Duties and Responsibilities:

          • Plans and schedules meetings and appointments, coordinates conferences and manages corporate events
          • Ensures that materials for meetings are received on a timely basis
          • Ensures invitee list includes all relevant participants and arrange meeting space, audio-visual equipment and other tools required
          • Prepares, edits, and distributes correspondence, reports, presentations andanyother formsof communication from the Deputy
          • Coordinates withother LTGC officers/heads on corporate reports and other requirements
          • Attends Senior Management meetings to take minutes
          • Fields incoming correspondence (phone calls,faxes, email), serves as all-around gatekeeper to the Deputy OIC's office
          • Manages travel arrangements and expenses by making travel arrangements e.g., airfare, hotel and coordinates logistics/itinerary
          • Organizes and maintains files and records
          • Maintains contacts in database
          • Provides full administrative support to the Deputy COO
          • Performs any other relevant functions or responsibilities that may be delegated from time to time and participates in ad hoc projects

          BUSINESS ASSISTANT TO THE SENIOR DIRECTOR

          Industry:

          BioTechnology / Pharmaceutical / Clinical research

          Employment Period:

          June 2019 to November 2019 (5 Months)

          Duties and Responsibilities:

          • General secretarial affairs and administrative work
          • Coordinate executive communications, including taking calls, responding to e-mails, etc.
          • Scheduling ofinternal andexternal meetings including agenda, minutes, if necessary; assurance of terms and deadlines of meetings
          • Liaising with different stakeholders
          • Travel Arrangement including airfare, hotel, car services, etc.
          • Create reports and presentations,if needed
          • Organized in maintaining documents, paper or electronic-wise
          • Dealing with different partners
          • Assist Director with any support required

          EXECUTIVE ASSISTANT

          Industry:

          Employment Period:

          February 2020 to September 2020 (7 Months)

          Duties and Responsibilities:

          • Act as the point of contact among executives, employees, clients and other external partners.
          • Manage information flow in a timely and accurate manner
          • Manage presidents' calendars and set up meetings
          • Make travel and accommodation arrangements
          • Track dailyexpenses andprepare weekly monthly or quarterly reposts
          • Format information for internal and external communication memos, emails, presentations, reports
          • Screen direct phone calls and distribute correspondence
          • Handle confidential documents ensuring they remail secure
          • Conduct research and prepare presentations or reports as assigned

          EXECUTIVE ASSISTANT

          Industry:

          Manufacturing / Production

          Employment Period:

          October 2020 to August 2021 (10 Months)

          Duties and Responsibilities:

          • Act as the point of contact among executives, employees, clients and other external partners
          • Manage information flow in a timely and accurate manner
          • Manage executives' calendars and set up meetings
          • Make travel and accommodation arrangements
          • Track daily expenses and prepare reports
          • Oversee the performance of other staff
          • Act as an office manager by keeping up with office supply inventory
          • Create information for internal and external communication — memos, emails, presentations, reports
          • Take minutes during meetings
          • Screen and direct phone calls and distribute correspondence
          • Organize and maintain the office filing system

          EXECUTIVE ASSISTANT

          Industry:

          Accounting / Audit / Tax

          Employment Period:

          August 2021 to August 2022 (12 Months)

          Duties and Responsibilities:

          • Responsible to deliver proactive support and administrative services, including:
            • Calendar/Meeting Management
            • Email Management
            • Travel Management
            • Expense Management
            • Events Management
            • Timesheet Management
            • Telephone Management

          EXECUTIVE ASSISTANT

          Industry:

          Healthcare / Medical

          Employment Period:

          August 2021 to August 2022 (12 Months)

          Duties and Responsibilities:

          • Provides administrative support to Senior Leadership Team
          • This includes preparing various forms of internal and external
          • communication such as emails, memos, presentations and reports, managing calendars, setting up meetings, creating agendas and taking minutes and responding to various inquiries from internal and external stakeholders.

          Education History


          Skills

          ADVANCED ★★★

            Microsoft, Microsoft Excel, Microsoft Applications, SAP, Intranet, Google Docs, Google Drive, Shared resource, Project Management, Calendar Management, Email management, Administrative Support, Travel Management, Expense management, Timesheet Management, Documentations, Call Handling, Appointment Setting, Microsoft Outlook, Office 365, Adobe Photoshop,

          INTERMEDIATE ★★


            Work at Home Capabilities:

            • Internet Bandwidth: Greater than 100mbps
            • Working Environment: Private Room
            • Speed Test Result: Download: 121.49, Upload: 138.44
            • Internet Type: Fiber
            • Hardware Type: Laptop
            • Brand Name: Acer
            • Processor: AMD Ryzen 5
            • Operating System: Windows 11

            All-inclusive Rate: USD $10.10/hr

            Irish

            Candidate ID: 448149


            ADVANCED

              Design Development, Architectural Design, AutoCAD, Drafting...

            INTERMEDIATE

              Sketching, 2D Design...

            Employment Preferences

            Availability:
            Full Time Part Time
            Preferred Timezone:
            Australian Central Standard Time US Eastern Standard Time
            Hourly & Monthly Rate:
            (inclusive of service fee)

            *Plus GST for Australian Businesses

            Part Time: $USD 9.61 per hour or $USD 832.88 per month

            Full Time: $USD 10.10 per hour or $USD 1750.47 per month

            Remote Staff Recruiter Comments

            Irish has a bachelor's degree in Architecture.

            She has 15 years experience working as an AutoCAD operator and designer.

            Her experience enabled her to work on architectural, structural, mechanical, electrical, plumbing, and HVAC drafts.

            She has had projects from both the USA and Australia.

            She handled design drafts that include residential, commercial, and high-rise buildings.

            She has been doing design drafts for both plumbing and hydraulics for 3 years now.

            As an AutoCAD drafter/operator she has been tasked to(but not limited to):
            • Encode CADD drawings based on information.
            • Prepared preliminary and detailed drawings.
            • Made a drawing list for the purpose of indexing.
            • Ensured and maintained the quality of finished drawings.

            For sanitation, she is adept at drafting designs for toilets, kitchens, sewage systems, storm drains, and the like.

            She is highly proficient in the following tools:
            • AutoCAD
            • SketchUp
            • MS Office
            She is available to work Part-time or Full-time and can start in 1 week.

            Predictive Index Behavioral Profile - Artisan

            Strongest Behaviors
            • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
            • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
            • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
            Behavioral Summary

            Irish June Frances is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

            Employment History

            Auto-cad Operator/Designer

            Industry:

            Construction / Building / Engineering

            Employment Period:

            September 2006 to February 2007 (5 Months)

            Duties and Responsibilities:

            • Encoding of CADD drawings based on information provided to them by their Landscape Architect.
            • Prepares shop/detailed drawings.
            • Filing of all communication and instruction regarding the project for future reference.
            • Check printing of all drawings for preliminary evaluation.
            • Making drawing list for the purpose of indexing the drawings.
            • Reviewing of drawings based on code and other standard drawing parameters. Coordination among peers the standard being used by the project.
            • Writes down notes comments and outstanding issue encountered during encoding.
            • If so required, go on overseas work to assist in the delivery of fast track project. Ensures and maintains quality for finished drawing. 

            Auto-cad Operator/Designer

            Industry:

            Construction / Building / Engineering

            Employment Period:

            January 2006 to May 2008 (28 Months)

            Duties and Responsibilities:

            • Encoding of CADD drawings based on information provided to them by their Project Manager & Engineers.
            • Prepares shop/detailed drawings and as-built drawings.
            • Check the consistency of the written instruction to the verbal instruction received for it.
            • Filing of all communication and instruction regarding the project for future reference.
            • Check printing of all drawings for preliminary evaluation.
            • Making drawing list for the purpose of indexing the drawings.
            • Reviewing of drawings based on code and other standard drawing parameters. Coordination among peers the standard being used by the project.
            • Takes care of printing setup and CTB files to be used on the drawings.
            • Writes down notes comments and outstanding issue encountered during encoding.
            • • If so required, go on overseas work to assist in the delivery of fast track project. • Ensures and maintains quality for finished drawing. 

            CONTRACTOR

            Industry:

            Construction / Building / Engineering

            Employment Period:

            June 2016 to August 2016 (2 Months)

            Duties and Responsibilities:

            • Home Improvement
            • Residential project design
            • Prepared complete set of Architectural, Structural, Mechanical, Electrical and Plumbing design plans using AutoCAD.
            • Print in A1 size paper
            • Have it sign and sealed with the designated professionals.

            Sub-Contractor

            Industry:

            Construction / Building / Engineering

            Employment Period:

            May 2015 to November 2015 (6 Months)

            Duties and Responsibilities:

            • Project in charge EEI project masonry and rectification works.

            Auto-cad Operator/Designer

            Industry:

            Construction / Building / Engineering

            Employment Period:

            June 2008 to December 2009 (18 Months)

            Duties and Responsibilities:

            •  Encoding of MEPF drawings with regards to shop drawings and as-built drawings.
            • Filing of all communication and instruction regarding the project for future reference.
            • Check printing of all drawings for preliminary evaluation.
            • Making drawing list for the purpose of indexing the drawings.
            • Reviewing of drawings based on code and other standard drawing parameters. Coordination among peers the standard being used by the project.
            • Writes down notes comments and outstanding issue encountered during encoding.
            • Ensures and maintains quality for finished drawing. Projects Handled
            • RMH Teleservice Center Fort Bonifacio, Taguig City (Shop Drawings: Mechanical Works and Plumbing Works & As-built Drawings)

            Sub-contractor

            Industry:

            Construction / Building / Engineering

            Employment Period:

            August 2012 to July 2013 (11 Months)

            Duties and Responsibilities:

            •  Encoding of shop drawings.
            • Coordinates
            • Staking Plans
            • Mock-up Plans Technical Assistant TSD
            • Preparing of drawings for sub-contractors.
            • Making drawing list for the purpose of indexing the drawings.
            • Reviewing of drawings based on the sub-contractor's scope.
            • Writes down notes comments and outstanding issue encountered with regards to the progress of the project.
            • Ensures and maintains quality for finished drawing. 

            AUTOCADD OPERATOR OUTSOURCING

            Industry:

            Architectural Services / Interior Designing

            Employment Period:

            June 2017 to March 2019 (21 Months)

            Duties and Responsibilities:

            • HVAC of High-end Residential Projects Los Angeles California
            • Prepared complete set of Architectural, Structural, Mechanical, Electrical and Plumbing design plans using AutoCAD.

            Auto-cad Operator

            Industry:

            Construction / Building / Engineering

            Employment Period:

            March 2010 to March 2012 (24 Months)

            Duties and Responsibilities:

            • Preparation of Ducts, A/C, Ventillation and Refrigerant Pipings.
            • Encoding of HVAC drawings with regards to shop drawings and as-built drawings.
            • Bill of Quantity and Materials Take-off.
            • Check printing of all drawings for preliminary evaluation.
            • Making drawing list for the purpose of indexing the drawings.
            • Reviewing of drawings based on code and other standard drawing parameters. Coordination among peers the standard being used by the project.
            • Writes down notes comments and outstanding issue encountered during encoding.
            • Ensures and maintains quality for finished drawing.

            Sub-Contractor

            Industry:

            Construction / Building / Engineering

            Employment Period:

            November 2014 to December 2014 (1 Months)

            Duties and Responsibilities:

            • Civil works
            •  Complete set of Architectural, Structural, Mechanical, Electrical and Plumbing design plans. 

               

            FREELANCE CADD OPERATOR

            Industry:

            Construction / Building / Engineering

            Employment Period:

            June 2019 to September 2023 (51 Months)

            Duties and Responsibilities:

            • Complete set of plans Architectural, Structural, Mechanical Electrical and Plumbing using AutoCAD
            • Commercial design (fitout)
            • Residential project design

            Education History

            Field of Study:

            Architecture

            Major:

            Architecture

            Graduation Date:

            March 2, 2006

            Located In:

            Philippines

            License and Certification: :

            N/A

            Field of Study:

            Major:

            Graduation Date:

            January 2, 1998

            Located In:

            Philippines

            License and Certification: :

            N/A


            Skills

            ADVANCED ★★★

              Design Development, Architectural Design, AutoCAD, Drafting,

            INTERMEDIATE ★★

              Sketching2D Design

            Work at Home Capabilities:

            • Internet Bandwidth: Between 5mbps to 100mbps
            • Working Environment: Private Room
            • Speed Test Result:
            • Internet Type: Fiber
            • Hardware Type: Desktop
            • Brand Name: Custom Built
            • Processor: AMD Ryzen 3 5425U
            • Operating System: Windows 11

            All-inclusive Rate: USD $10.59/hr

            Romika

            Candidate ID: 447794


            ADVANCED

              Ad Copywriting, Copywriting, Project Management, Content curation...

            INTERMEDIATE

              A/B Testing, Conversion Optimization, Conversion Analysis, Google AdWords...

            Employment Preferences

            Availability:
            Full Time Part Time
            Preferred Timezone:
            Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
            Hourly & Monthly Rate:
            (inclusive of service fee)

            *Plus GST for Australian Businesses

            Part Time: $USD 10.59 per hour or $USD 917.59 per month

            Full Time: $USD 10.59 per hour or $USD 1835.19 per month

            Remote Staff Recruiter Comments

            • Mik has been working remotely since 2010 for various clients & industries, mostly Australian.
            • Her expertise are the following:
              • Digital Marketing
              • SEO/SEM (on-page & off page)
              • Social Media Marketing (Facebook, LinkedIn, Instagram, Twitter)
              • Content Curation/Marketing/Management
              • Copywriting
              • Email Marketing
              • Content Writing & Editing
              • Project Management
              • PPC Campaigns
            • Skilled with developing marketing plans and strategies for clients, able to handle multiple clients.
            • Proficient in using these tools/technologies:
              • SEMrush
              • Google Analytics, Google Tag Manager
              • Conversion Optimization
              • HubSpot
              • Majestic SEO
              • Crazyegg
              • Zoho
              • Mailchimp
              • Canva
              • Google Ads & Facebook Ads
            • She is available to start immediately

            Employment History

            Project Manager

            Industry:

            Computer / Information Technology (Software)

            Employment Period:

            September 2022 to September 2025 (36 Months)

            Duties and Responsibilities:

            • Delivered 20+ WordPress/Webflow websites and 6 custom web applications end-toend, leading discovery, requirements gathering, UX flows, design coordination, development oversight, QA, and UAT.
            • Built AI and CRM automation workflows (Go High Level), managing integrations, migrations, and sales funnel optimization for global clients.
            • Translated business objectives into clear requirements, user stories, acceptance criteria, process flows, and documentation guiding design and engineering teams.
            • Facilitated workshops, stakeholder interviews, and UX discussions to clarify scope, identify user pain points, and improve digital experiences.
            • Mapped current and future-state workflows to streamline operations, reduce bottlenecks, and support cross-functional alignment.
            • Managed Freshdesk ITSM support, triaging incidents, prioritizing tasks, and coordinating with dev/QA teams for timely resolution.
            • Ensured smooth project delivery by balancing user needs, business goals, and technical constraints across AU, UK and US clients.

            Project Manager

            Industry:

            Advertising / Marketing / Promotion / PR

            Employment Period:

            June 2022 to August 2022 (2 Months)

            Duties and Responsibilities:

            • Coordinated delivery of digital and marketing technology projects including Facebook ads, sales funnels, drop shipping setups, Amazon store optimization, and email marketing campaigns.
            • Clarified requirements and managed timelines across marketing, design, and development teams to ensure alignment and on-time execution.
            • Improved reporting, communication workflows, and documentation for better project visibility and client satisfaction.

            Digital Operations Manager

            Industry:

            Advertising / Marketing / Promotion / PR

            Employment Period:

            January 2016 to March 2022 (74 Months)

            Duties and Responsibilities:

            • Led end-to-end delivery of e-learning and digital content projects, overseeing teams, resourcing, timelines, and client communication.
            • Planned, executed, and optimized digital marketing initiatives including email campaigns, landing pages, paid ads, social media, and content marketing.
            • Strengthened operational processes by developing documentation, refining workflows, and implementing performance tracking systems.

            Digital Marketing Specialist and Team Lead

            Industry:

            Advertising / Marketing / Promotion / PR

            Employment Period:

            March 2012 to December 2014 (33 Months)

            Duties and Responsibilities:

            • Executed data-driven marketing initiatives, leading SEO/SEM strategy, optimization, and content planning.
            • Improved campaign performance through market opportunity analysis, testing, and continuous optimization.

            Education History

            Field of Study:

            Advertising/Media

            Major:

            Communication Arts

            Graduation Date:

            January 2, 2005

            Located In:

            Philippines

            License and Certification: :

            N/A


            Skills

            ADVANCED ★★★

              Ad Copywriting, Copywriting, Project Management, Content curation, Content Management, Content Marketing, Leadership, Content Editing, Trello, Project Coordination, Event Management, Content strategy, Content Writing, Email Marketing, Blogging, Project Management,

            INTERMEDIATE ★★

              A/B Testing, Conversion Optimization, Conversion Analysis, Google AdWords, Google Analytics, Google Webmaster Tools, Facebook, Facebook Ads, SEOSEO AuditSEO AnalysisAgile MethodologyBusiness Analysis

            Work at Home Capabilities:

            • Internet Bandwidth: Between 5mbps to 100mbps
            • Working Environment: Private Room
            • Speed Test Result: Download: 24.89, Upload: 46.51
            • Internet Type: Fiber
            • Hardware Type: Desktop
            • Brand Name: Apple Macbook Air
            • Processor: 1.8 GHz Dual-Core Intel Core i5
            • Operating System: MacOS X

            All-inclusive Rate: USD $7.66/hr

            Kriz

            Candidate ID: 447737


            ADVANCED

              Social Media Marketing, Copywriting, Graphic Design, Administrative Skills...

            INTERMEDIATE

              Video Editing, Competitive Research, Ad Copywriting, Ad Campaign...

            Employment Preferences

            Availability:
            Full Time Part Time
            Preferred Timezone:
            Australian Eastern Standard Time
            Hourly & Monthly Rate:
            (inclusive of service fee)

            *Plus GST for Australian Businesses

            Part Time: $USD 7.66 per hour or $USD 663.44 per month

            Full Time: $USD 7.66 per hour or $USD 1326.89 per month

            Remote Staff Recruiter Comments

            Has 4 years of working experience as Social Media Manager for beauty, hospitality, real estate industry

            She is involved in numerous task that includes 
            • Managing social media platforms like Facebook, Instagram, Pinterest, TikTok, YouTube, and Twitter  
            • Curating content for different campaigns 
            • Conducting competitor analysis and developing social media strategies
            • Doing social media reporting by checking the analytics 
            • Launching paid ads and organic postings 
            • Designing graphics and simple video editing for the campaign 
            • Doing social media copywriting 
            • Engaging into affiliate marketing 
            She is using different tools like: 
            • Asana 
            • Trello 
            • Click Up
            • Monday.com
            • Facebook Business Manager 
            • Planoly 
            • Later.com
            • Hubspot 
            She can start as soon as possible 

            Predictive Index Behavioral Profile- Guardian 
            https://www.predictiveindex.com/reference-profile/guardian/

            Strongest Behaviors 
            • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
            • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
            • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
            Behavioral Summary 
            • A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Kriz Lienne will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

            Employment History

            Social Media Marketer

            Industry:

            Hotel / Hospitality

            Employment Period:

            May 2022 to October 2022 (4 Months)

            Duties and Responsibilities:

            • Oversee day-to-day management of campaigns and ensure brand consistency
            • Facilitate scaling brand and company awareness through various social media channels
            • Work with brand to create and implement social media strategies monthly
            • Ensure brand consistency in copy through tone, voice and terminology
            • Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience
            • Create actionable plans to both grow and maintain followers through popular social media platforms such as Twitter, Facebook, Pinterest, YouTube, Instagram and LinkedIn
            • Writing effective SEO content for blogs, websites and social media accounts and will coordinate with the SEO Specialist.
            • Marketing all promotions online and in company website
            • Will be designing different promotional ads and print outs using Canva or PhotoShop
            • Will do some basic video editing for promotional ads in social media
            • Will be using Google meet,Zoom,Skype communication
            • Will be doing email marketing and create templates for it

            Customer Service Representative

            Industry:

            Call Center / IT-Enabled Services / BPO

            Employment Period:

            April 2018 to July 2018 (3 Months)

            Duties and Responsibilities:

            • Booking hotel reservations Giving customers loyalty points that they can use on future bookings
            • Providing customers the best accommodation
            • Locating customers missing points from their previous bookings
            • Making sure customer’s business is assisted efficiently during a call

            Customer Service Representative

            Industry:

            Call Center / IT-Enabled Services / BPO

            Employment Period:

            December 2017 to March 2018 (3 Months)

            Duties and Responsibilities:

            • Taking customer calls and helping them resolve issues from their ends
            • Assisting customers and educating them with billing concerns
            • Selling company’s offers and bundles
            • Empathizing with customer’s concerns Building rapport with customers
            • Making sure the customers are well-accommodated and their concerns were settled.

            Social Media Manager

            Industry:

            Advertising / Marketing / Promotion / PR

            Employment Period:

            July 2019 to November 2023 (51 Months)

            Duties and Responsibilities:

            • Audit company’s current social media presence
            • Develop creative social media content pillars and planners
            • Create graphics for contents
            • Video editing
            • Engage with audiences on a daily basis
            • Posting social media content across all platforms
            • Form key relationships with influencers
            • Audience research
            • Hashtag optimization
            • Bio and profile update and optimization for better traffic and algorithm
            • Analyze competitor activity
            • Strategize, plan, and execute marketing plans for a better social media presence
            • Weekly and monthly analytics observation
            • Research current trends and keep up with social media updates to make sure techniques are generating exquisite brand awareness
            • Daily monitoring of contents and engagements
            • Develop campaigns to promote the brand
            • Facilitate communities and develop discussions

            Community Manager

            Industry:

            Others

            Employment Period:

            January 2021 to August 2023 (31 Months)

            Duties and Responsibilities:

            • Effectively engage with community members, responding to comments, messages, and posts.
            • Curate and share relevant and engaging content from various sources to keep the community informed and entertained.
            • Foster positive relationships and connections within the community to create a sense of belonging.
            • Monitor and moderate discussions, ensuring that community guidelines are followed and maintaining a respectful environment.
            • Develop strategies to attract and onboard new community members to enhance the community's reach and impact.
            • Develop original and engaging content, such as blog posts, videos, and infographics, to share with the community.
            • Provide assistance and support to community members, addressing their questions, concerns, and issues.
            • Track and analyze community engagement metrics, providing data-driven insights for improvement.
            • Address and manage any conflicts or negative situations within the community effectively

            Copywriter

            Industry:

            Others

            Employment Period:

            January 2020 to November 2022 (34 Months)

            Duties and Responsibilities:

            • Creating attention-grabbing and engaging headlines to draw readers in.
            • Developing persuasive and informative content for websites
            • Writing persuasive copy that drives conversions and encourages action.
            • Crafting effective email campaigns, including subject lines, body content, and calls-to-action.
            • Developing concise and impactful posts for various social media platforms.
            • Writing informative and engaging blog articles that resonate with the target audience.
            • Writing in-depth and informative content pieces, such as brochures or ebooks.
            • Creating consistent and impactful brand messaging across different channels.
            • Writing content for newsletters that inform and engage subscribers

            Education History

            Field of Study:

            Political Science

            Major:

            Political Science

            Graduation Date:

            January 1, 2017

            Located In:

            Philippines

            License and Certification: :

            N/A


            Skills

            ADVANCED ★★★

              Social Media Marketing, Copywriting, Graphic Design, Administrative Skills, Customer Service Management,

            INTERMEDIATE ★★

              Video EditingCompetitive ResearchAd CopywritingAd CampaignEmail Marketing

            Work at Home Capabilities:

            • Internet Bandwidth: 50 Mbps
            • Working Environment: Private Room
            • Speed Test Result:
            • Internet Type: Fiber
            • Hardware Type: Laptop
            • Brand Name: HP
            • Processor: Intel(R) Core(TM) i5-4200M CPU @ 2.50GHz 2.50 GHz
            • Operating System: Windows 10

            All-inclusive Rate: USD $18.60/hr

            Arnold

            Candidate ID: 446891


            ADVANCED

              Network Administration, Server Administration...

            INTERMEDIATE

              Network Security, Security, Security Testing...

            Employment Preferences

            Availability:
            Full Time
            Preferred Timezone:
            Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Pacific Standard Time
            Hourly & Monthly Rate:
            (inclusive of service fee)

            *Plus GST for Australian Businesses

            Full Time: $USD 18.60 per hour or $USD 3224.55 per month

            Remote Staff Recruiter Comments

            • Arnold is an experienced IT and Network Engineer with over 20 years of combined local and international experience in network operations, systems administration, and infrastructure support.
            • He holds a professional Cisco certification (CCNA and CCENT) and a valid license (CSCO11511128).
            • His educational foundation is in Computer Science, and his professional trajectory reflects consistent engagement in enterprise-level IT environments, including responsibilities such as network monitoring, firewall configuration, and server administration.
            • He has extensive hands-on experience supporting hosted servers and data center infrastructure, including implementing software updates, maintaining global network operations, and managing escalated technical issues.
            • He worked in an overseas construction sector environment for over a decade, where he handled system backups, ERP support, firewall and server security, and Linux/UNIX systems administration.
            • Notable accomplishments include maintaining compliance procedures, contributing to IT policy implementation, and writing SOPs for infrastructure management.
            • He demonstrates advanced skill proficiency in network administration, enterprise infrastructure support, and troubleshooting across multiple platforms.
            • He is well-versed in configuring routing protocols (RIP, OSPF, EIGRP), VLANs, and access lists for Cisco routers and switches.
            • His technical toolkit includes Windows Server (2003–2019), VMware vSphere, Citrix, Linux Redhat, Oracle 9i, Active Directory, and backup systems like VEEAM and Datto.
            • He also has experience with NOC monitoring tools, Microsoft SharePoint, and various backup, security, and monitoring platforms, making him proficient across a wide range of enterprise technologies.
            • He can start after immediately.
            Predictive Index Behavioral Profile - Specialist

            Strongest Behavior
            • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
            • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
            • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.
            Behavioral Summary

            Arnold is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. He identifies problems, and enjoys solving them, particularly within own area of expertise.

            He is reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Arnold, who takes responsibilities very seriously.

            With experience and/or training, Arnold will develop a high level of specialized expertise and efficiency. He is disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Arnold is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


            Employment History

            Enterprise Network Engineer

            Industry:

            Advertising / Marketing / Promotion / PR

            Employment Period:

            September 2018 to October 2025 (84 Months)

            Duties and Responsibilities:

            • Network Administration and support NOC Engineer for Hosted Servers and applications, Infrastructure.
            • Analyze and diagnose software issues, Identify the roots cause and implement the effective solutions as per the Ticketing Systems applied.
            • Monitor and Analyze daily Network Global Operations utilizing the monitoring applications and tools.
            • Provide Remote Support for Global Data Centers and Infrastructure, updates security applications.
            • Implementing software's updates as required.
            • Provide Global Access and collaborate with cross-functional teams to identify and resolve software's and hardware's issues, ensuring smooth operations availability and preventing down time of Enterprise Network Operations.

            Sales Supervisor

            Industry:

            Computer / Information Technology (Hardware)

            Employment Period:

            March 1999 to January 2000 (10 Months)

            Duties and Responsibilities:

            • Responsible for promoting and selling Electronic Multimedia Devices.
            • Installing and / packing electronic products.
            • Creating necessary solutions to the customer needs in buying computer products.
            • Assisting/orienting customers needs.

            Sales – Agent / Computer Technician

            Industry:

            Computer / Information Technology (Hardware)

            Employment Period:

            February 2000 to December 2001 (22 Months)

            Duties and Responsibilities:

            • Responsible for promoting and selling Electronic Multimedia Devices.
            • Giving technical supports to customers.
            • Assisting/orienting customers needs.
            • Installing and / packing electronic products.
            • Creating necessary solutions to the customer needs in buying computer products.

            Computer Technician/Lay-out Artist/Desktop Publisher

            Industry:

            Consulting (IT / Science / Engineering & Technical)

            Employment Period:

            January 2001 to August 2002 (18 Months)

            Duties and Responsibilities:

            • Perform configuration and troubleshooting MS Office Applications, Outlook POP3 and IMAP Email, and network connectivity.
            • Knowledgeable in Windows 2000 workstation/XP Environment Installation, patching, hardware and software troubleshooting.
            • Knowledge in the complexities of IP Technical Support, e.g. understanding customers’ applications, various hardware configurations and interaction to the Enterprise Network.
            • Troubleshoot hardware and operating system problems through an organized total system approach.
            • Understanding & maintaining an existing implemented ERP with the ability to generate and/or analyze reports and results i.e. programming / databases logic is required.
            • Provide guidance and training as required to other team members.
            • Provide user support for escalated issues from helpdesk. Experience troubleshooting technical issues; desktop and servers.
            • Experience in responding to user questions related to hardware and software applications.
            • Ability to instruct and communicate with novice and expert computer users relative to hardware and software support issues.
            • Experience providing Helpdesk Level 3 support to all users.

            Technical Support Engineer

            Industry:

            Computer / Information Technology (Software)

            Employment Period:

            August 2002 to June 2007 (58 Months)

            Duties and Responsibilities:

            • Troubleshoot hardware and operating system problems through an organized total system approach.
            • Hardware and software installations, tuning, and maintaining.
            • On-call rotation for off hour's support and scheduled maintenance.
            • Perform daily NetApp system administration and maintenance.
            • Ensure that security issues are addressed in a pro-active manner including hacking, viruses, protection of sensitive data, etc.
            • Develop and maintain documents on architecture and configuration.
            • Write Standard Operation Procedures (SOPs) as required for the Linux and UNIX Infrastructure.
            • Ensure procedures are followed to maintain compliance with regulatory requirements.
            • Provide guidance and training as required to other team members.
            • Provide user support for escalated issues from helpdesk.
            • Complies with all company health & safety policies and procedures.
            • Maintaining & troubleshooting a domain controller with Windows 2003.
            • Maintaining & troubleshooting around client PC's including remote node.
            • Understanding & maintaining an existing implemented ERP with the ability to generate and/or analyze reports and results i.e. programming/databases logic is required.
            • Some routine IT tasks.

            IT Engineer / Network Engineer

            Industry:

            Construction / Building / Engineering

            Employment Period:

            July 2007 to July 2018 (132 Months)

            Duties and Responsibilities:

            •  Make a daily Backup Data for all the servers used by the company, Domain server, Exchange Server, Safe Server.
            • Administer the firewall (Fortigate 200A) and backup the system, add and remove users to the firewall for internet restrictions.
            • Develop and enhance the firewall setting.
            • Repair the network systems and some desktop application.
            • Repair the desktop and provide a technical support to the users.
            • Troubleshoot hardware and operating system problems through an organized total system approach.
            • Hardware and software installations, tuning, and maintenance.
            • On-call rotation for off hour's support and scheduled maintenance.
            • Perform daily NetApp system administration and maintenance.
            • Ensure that security issues are addressed in a pro-active manner including hacking, viruses, protection of sensitive data, etc.
            • Develop and maintain documents on architecture and configuration.
            • Write Standard Operation Procedures (SOPs) as required for the Linux and UNIX Infrastructure.
            • Ensure procedures are followed to maintain compliance with regulatory requirements.
            • Provide guidance and training as required to other team members.
            • Provide user support for escalated issues from helpdesk.
            • Complies with all company health & safety policies and procedures.
            • Maintaining & troubleshooting a domain controller with Windows 2003.
            • Maintaining & troubleshooting around client PC's including remote node.
            • Understanding & maintaining an existing implemented ERP with the ability to generate and/or analyze reports and results i.e. programming / databases logic is required.
            • Some routine IT tasks.

            IT Network Engineer, NOC

            Industry:

            Computer / Information Technology (Software)

            Employment Period:

            May 2019 to May 2024 (59 Months)

            Duties and Responsibilities:

            • Network Administration and support NOC Engineer for Hosted Servers and applications.
            • Solid understanding of Cisco Switching and Routing protocol.
            • Solid understanding of Palo alto NextGen firewall for trusted network connectivity for management and configuration.
            • Nable, Datto Apps for Backup, IT Glue, Connect Wise CW, Windows 2003, 2008, 2012, 2016 & 2019 Family Servers, VMSphere, VEEAM Backup Server, Citrix Server and Clients, Microsoft SharePoint Server, Linux Redhat , MAC OS etc.

            Education History

            Field of Study:

            Computer Science/Information Technology

            Major:

            Information Technology

            Graduation Date:

            March 31, 1999

            Located In:

            Philippines

            License and Certification: :

            N/A


            Skills

            ADVANCED ★★★

              Network AdministrationServer Administration

            INTERMEDIATE ★★

              Network SecuritySecuritySecurity Testing

            Work at Home Capabilities:

            • Internet Bandwidth: Greater than 100mbps
            • Working Environment: Private Room
            • Speed Test Result: Download: 19.78, Upload: 47.58
            • Internet Type: Fiber
            • Hardware Type: Laptop
            • Brand Name: Toshiba
            • Processor: Intel Core i7
            • Operating System: Windows 10

            All-inclusive Rate: USD $6.19/hr

            Christopher

            Candidate ID: 446616


            ADVANCED

              Administrative Skills, Communication Skills, Time Management, Project Management...

            INTERMEDIATE

              Presentation Design...

            Employment Preferences

            Availability:
            Part Time Full Time
            Preferred Timezone:
            Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
            Hourly & Monthly Rate:
            (inclusive of service fee)

            *Plus GST for Australian Businesses

            Part Time: $USD 6.19 per hour or $USD 536.37 per month

            Full Time: $USD 6.19 per hour or $USD 1072.73 per month

            Remote Staff Recruiter Comments

            • Christopher has been in the customer service industry since 2016
            • Worked for a health insurance company in the US answering incoming calls from customers with questions regarding their benefits and claims
            • He then worked as a chat support representative providing assistance to healthcare practitioners and clinics in the US who are using their scheduling system
            • Sent out sms reminders to patients regarding their schedule
            • Also provided basic troubleshooting to users having issues with the system
            • He is open for both part-time and full-time positions and is available to start immediately

            Predictive Index Behavioral Profile- Operator

            Strongest Behaviors

            • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
            • Methodical, steady, and even-paced; loses productivity when interrupted.
            • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”

            Behavioral Summary

            Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Christopher has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

            Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Christopher will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.


            Employment History

            Customer Support Representative

            Industry:

            Call Center / IT-Enabled Services / BPO

            Employment Period:

            May 2016 to February 2020 (45 Months)

            Duties and Responsibilities:

            • Answering Incoming calls (Benefits and Oaims, Provider credentials.
            • Floor Support/ Mentor
            • Handling escalated customer questions, issues and complaints.
            • Provide support to newly hired agents in the form of answering questions and providing direction.
            • Assist agents in finding the answer to workflow inquiries.
            • Track agent questions for future training and development initiatives.
            • Provide feedback to Team Leads, as required based on assistance given to agents.
            • Identify agent needs / opportunities and provide peer feedback to team.

            Chat Support Representative/Technical Support Representative

            Industry:

            Healthcare / Medical

            Employment Period:

            February 2020 to May 2022 (26 Months)

            Duties and Responsibilities:

            • We are innovative, enthusiastic, and creative problem solvers with the knack for troubleshooting technology.
            • In addition to troubleshooting, we act with full ownership, we discuss the benefits our software ofers to assist our clients with their practices.
            • We interact with medical and healthcare professionals, staff and administrators to train them on our technology.
            • Providing exceptional support to new clients and ongoing support and training to current clients is one of our objectives as a company.

            Education History

            Field of Study:

            Mass Communications

            Major:

            Communication

            Graduation Date:

            June 17, 2016

            Located In:

            Philippines

            License and Certification: :

            N/A


            Skills

            ADVANCED ★★★

              Administrative Skills, Communication Skills, Time Management, Project Management, Decision Making, Customer Service, Customer Support, Data Entry,

            INTERMEDIATE ★★

              Presentation Design

            Work at Home Capabilities:

            • Internet Bandwidth: 50 Mbps
            • Working Environment: Private Room
            • Speed Test Result:
            • Internet Type: Fiber
            • Hardware Type: Desktop
            • Brand Name: PLDT
            • Processor: i5 8th gen
            • Operating System: Windows 10

            *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

            **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.