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• Provided executive-level administrative support to senior leadership, managing calendars, scheduling meetings, and coordinating travel arrangements across multiple time zones
• Managed high-volume inbox communications (100+ emails daily), prioritized tasks, and ensured timely follow-ups with 98% response rate within 24 hours
• Created and tracked 500+ project tickets using Jira, maintaining accurate documentation and ensuring 95% on-time delivery of tasks
• Prepared comprehensive reports, spreadsheets, and project trackers using Excel and Google Sheets, improving team efficiency by 30%
• Maintained internal knowledge base using Confluence, reducing onboarding time for new team members by 40%
• Supported QA testing processes and workflow improvements, contributing to 25% reduction in processing errors
• Coordinated remote team activities across 3 countries, facilitating seamless collaboration through Slack and Microsoft Teams

• Resolved 50+ complex account-related concerns daily with 99.5% accuracy and full compliance with financial regulations
• Investigated disputes and processed claims, recovering $500K+ in fraudulent transactions
• Communicated professionally with customers via phone and email, maintaining 4.8/5.0 customer satisfaction rating
• Maintained detailed documentation of all customer interactions, ensuring audit-ready records

• Provided technical and billing support to 80+ customers daily via phone and email
• Consistently exceeded performance metrics, achieving 120% of sales targets and 95% quality scores
• Maintained accurate documentation of customer interactions in Salesforce CRM
• Recognized as Top Performer for 6 consecutive quarters based on customer satisfaction and resolution rates

• Managed corporate invoice processing across 10+ entities, ensuring accuracy and timely payments
• Prepared tenant invoices in Xero for sales recoveries, on-charges, and after-hours fees in line with property management billing requirements
• Processed daily sales refunds (including S184 Certificates and Moving Bonds) with strict adherence to policy, ensuring complete documentation, verified receipts, and accurate bank details for audit readiness
• Processed employee reimbursements by conducting control checks, including authorization validation, duplication checks, and bank detail verification
• Issued supplier credit notes in Xero to correct invoice discrepancies and maintain accurate accounts payable reconciliation
• Prepared manual journals for insurance commissions and related accounting adjustments
• Conducted weekly and monthly bank reconciliations, identifying and resolving discrepancies
• Managed corporate expense compliance by monitoring credit card transactions in Weel and following up with managers for timely and accurate submission of supporting documents
• Coordinated with clients, suppliers, and internal teams to resolve invoice discrepancies and cross-functional queries
• Prepared and lodged BAS/IAS and tax reports for accountant review

• Accurately prepared, issued, and distributed PO to customers, verifying contractual terms and pricing for accurate billing.
• Accurately recorded and applied customer payments to the correct invoices in the designated accounting system (SAP), managing accounts receivable for Philippine Military account contracts.
• Resolved billing inquiries efficiently through coordination with Sales and Customer Service departments.
• Managed Purchase Order (PO) transmittals and processed weekly price adjustments.
• Maintained Form 2316 records to ensure readiness for Bureau of Internal Revenue (BIR) audits and compliance.

• Conducted daily, weekly, and monthly bank reconciliations for multiple bank accounts.
• Investigated and resolved all reconciling items and discrepancies with financial institutions.
• Prepared reconciliation summary reports for review by senior accountants.

• Develop project plans, schedules, and budgets; 
• Define project scope, goals, and deliverables; 
• Coordinate with Owner, engineers, and sub – contractors;

• Prepare and manage project budgets; 
• Track project expenses and identify cost-saving opportunities; 
• Negotiate contracts with vendors and subcontractors;

• Develop and maintain project timelines; 
• Allocate resources efficiently, including labor, materials, and equipment; 
• Adjust schedules as needed to meet deadlines;

• Ensure compliance with building codes, permits, and regulations; o
• Implement and enforce safety protocols on-site; 
• Conduct risk assessments and resolve any potential issues;

• Supervise and coordinate work among project teams; 
• Provide guidance and problem-solving support to team members;
• Maintain clear communication with clients, stakeholders, and regulatory agencies;

• Monitor project progress and ensure work meets quality standards; 
• Prepare and submit project status reports; 
• Address and resolve project issues or delays;

• Quantity Take off Estimate 
• Preparing Project Schedule 
• Preparing Project Manpower Schedule 
• Preparing Project Equipment Schedule 
• Site Monitoring and Supervision 
• Manpower Monitoring and Supervision 
• Equipment Monitoring and Supervision 
• Project Accomplishment Evaluation 
• Preparation of Progress Billing 
• Sub-contractor Billing Evaluation 
• Documentations 
• Preparing of As-built and Shop drawings

• Site Monitoring and Supervision 
• Manpower Monitoring and Supervision 
• Equipment Monitoring and Supervision 
• Quality Assurance 
• Documentations 
• Preparing of As-built and Shop drawing

• Develop and implement financial management strategy including risk management, investment analysis and capital budgeting, supporting the business objectives and organize and lead the finance function, including Accounting, Financial Planning & Analysis, Treasury, Procurement and Tax.
• Completed a clean-up catch up 18 months un-updated transactions in a span of 3 months and provide a comprehensive financial analysis to assess the company's performance. This analysis led to a strategic recommendations for enhancement, such as addressing inconsistencies and rectifying erroneous tax errors.
• Lead financial planning, financial statements analysis, including the development of KPIs and appropriate business analysis, revenue projections and forecasting processes, and optimise cash flow management, including cash reserves and working capital.
• Lead, mentor and upskill the finance team, collaborate with various cross- functional team, and function as appropriate for a fast-growing and expanding business.

• Conducts monthly analysis of company's financial performance, balance sheet, income statement, cash flow, and other necessary analyses. Assesses, evaluates and provides insight and recommendations to the financial performance of the company with regards to its short-term, medium-term, and long-term operational goals, budgets, and forecasts.
• Evaluates and implement strategies to optimize the Company's working capital, including managing accounts payable and receivable, inventory levels, and cash conversion cycles.
• Collaborate with project managers, engineers, and other stakeholders to identify opportunities for streamlining processes and increasing productivity. Implement methodologies to eliminate waste and improve overall operational efficiency.
• Establish key performance indicators (KPIs) to measure the success of implemented process improvements. Monitor and report regularly on performance metrics, identifying trends and areas requiring further attention.

• Answer incoming calls for the member needing help in availing their insurance
• Verify member's information and eligibility for insurance Inbound and Outbound calls, chats and emails
• Making sure that things are tracked and checked correctly on the database
• Coordinate with their designated Care Advisors Handle both member and caregivers
• Provide accurate information related to their benefit, insurance and eligibility
• Making sure we checked their healthcare, customer data and connect to the right departments
• Make sure that everything is documented by using our CRM and tools
• Uses Dash, Outlook, Teams, DialPad, Five9, Retool & Intake Forms

• Handle bookings for children/parents' request
• Do Admin Tasks and calendar management
• Organize things and make sure that everything is updated
• Monitor bookings and school holidays
• Email and Inbox Management
• Organising queries and complaints through ticketing system
• Provide reporting to the Customer Service & Billing Manager
• Control and sort inbound emails and query tickets for resolution of customer questions and complaints
• Placing bookings and making cancellations on our Child Care Management system
• Monitor Hubspot ticketing system
• Keep on track of all the failed debit payments and make sure to follow up on time
• Make sure to keep ISS updated
• Monitor invoices and making sure everything is updated
• Manage CRMs using Hubspot, PowerDiary & Xplor Spreadsheets
• Uses Gmail, Excel, Slack, Outlook, Microsoft Teams and
  Spreadsheets

• Handle executive calendar
• Do bookings for travels and meetings
• Create PowerPoint presentations
• Researching
• Handling executive emails and answering queries from the clients
• Attend meetings and take down MOM
• Uses of WordDocs, Excel & Microsoft Spreadsheet & NurrsingStaff tools
• Post JobAdd via Indeed and LinkedIn
• Social Media Management
• Uses project management tools
• Assist in sorting receipts
• Uses different tools and CRMs like: Hubspot, Calendly, Google
• Calendar, Outlook Calendar, Zoom and Indeed calendars, Trello,
• Asana, Google Workspace, Excel, Xero, WhatsApp, Google Chat,
• Ring Central
• Social Media Accounts like: LinkedIn, TikTok, Facebook Page and
• Instagram

• Lead Submit
• Got chosen to lead and do interviews and training for newly hire folks and pick the best ones
• Train the team and Lead
• Monitor team’s performance and team
• Do reports
• Do outbound call and cold emails
• Handle inbound and outbound emails
• Do sourcing and lead prospecting using different tools
• Uses multilogin, meltbelly, timedoctor, excel, spreadsheet, zoom,
• Indeed, Basecamp, Skype, Slack, LinkedIn Sales Navigator,
• LinkedIn, AnyLeads, Xpandi, Asana, GoHighLevel and Eliza

• Handle seller's Amazon account and monitor things on theirbehalf.
• Do invoices, product management and admin tasks by making sure everything is updated on a day-to-day basis.
• Product Listing
• End-to-end contact of client with everything on his business
• Supplier Tasks
• Invoicing
• Price Research etc.
• Making sure that all finances are accurate and items are align on pricing
• Knows how to use DropBox, Confluence, Jira, SellerBoard, Xero, Amazon Seller Central, Microsoft, Excel, Googe Workspace, WORK WhatsApp EXPERIENCE S

• Handle E-commerce account of sellers
• Assist the sellers/clients with their shop on the Online Shopping
• Platform Account
• Handles their statement of account, order management, sales and product inquiries
• Inbound and Outbound Calls, Emails and Chats
• Digital Cases and Scrubber
• Do callouts for escalated tickets
• Floor Support to the team
• Digital Cases and Scrubber
• Person in charge whenever Team Manager is not around
• Do reports and administrative tasks
• Attend meetings and do reporting
• Knows how to use Zendesk, Xspace, SalesForce, SnapEngege, XLite, UAD, Dingtalk, Googlesheets, Exel etc

The role involves significant administrative work, such as data entry, client communication, and project tracking. The ideal candidate should be highly organized, possess excellent written and verbal communication skills, and have the ability to work independently with minimal supervision.

Key Responsibilities:

• Data Entry: Manage data entry into event databases, primarily using Events Air and Smartsheet.
  • Set up event registration portals, micro-sites, and manage event data.
  • Input data such as event names, locations, and schedules.
  • Update spreadsheets and maintain accurate records of event details.
• Client Communication:
  • Draft, schedule, and send email communications to clients, exhibitors, sponsors and attendees using platforms like Mailchimp, Gmail, and Events Air.
  • Assist with correspondence management and customer enquiries.
  • Participating in the development of a range of client project documentation and undertaking activities to deliver on these projects.
• Ticketing and Social Media:
  • Create and manage event ticketing using platforms such as Events Air, Humanitix, and Eventbrite.
  • Collect items for social media and post to clients accounts are required.
• Administrative Support:
  • Assist with document management, including preparing and maintaining PowerPoint presentations, reports, and templates.
  • Create mail merge documents to produce event name tags for attendees and exhibitors.
  • Update and maintain spreadsheets related to event planning, invoicing, and logistics.
  • Help with general admin tasks like filing, research, and responding to enquiries.
  • Contribute to related documentation such as event manuals, registers and reports, contracts and contract tracking registers, travel and logistics for artists, collection of artist promotional material and performance material.
• Project Tracking:
  • Assist in tracking event project stages using tools like Teamwork or Smartsheet.
  • Report progress to the founder and manage timelines to ensure event readiness.

• Develop and executed Linkedin marketing campaigns that aligned with organization's overall objectives
• Provided regular reports to clients to communicate progress
• Generated and prospected leads for campaign through various channels
• Develop and executed webinars campaigns, handles CEO's LinkedIn account
• Created and curated engaging social media content
• Managed and organized customer data in CRM
• Managed and prioritized emails for CEO
• Assisted in hiring process
• Managed, coached, mentored colleagues for a high level of quality service and performance
• Help with marketing plans, advertising, direct marketing and campaigns

• Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices
• Measures team performance; communicates goals and quotas to team; and encourages and motivates telemarketers as they work toward reaching their goals and quotas.
• Monitor and schedule of pick-up and drop off of drying equipments
• Schedule Mold Testing with customers
• Prepare/Submit Mold Test invoice and reports, mold remediation invoice to insurance
• Prepare/Submit Asbestos COC to designated laboratory/Asbestos and Lead Invoice
• Secure Certificate of Satisfaction to customers via Docusign
• Process claims

• Possessing a strong understanding of the company's products, the competition in the industry and positioning
• Managing and training a business development team
• Creating strategies to successfully reach new business opportunities
• Handles company's social media accounts
• Maintaining and developing relationships with current clients

• Review sales performance and identify branch sales hurdles resulting from process and product review
• Maintain appropriate service levels in all customer touchpoint, handles customer complaint and resolves issues in timely manner
• Coach and evaluates Customer Service Associates based on a given set of business standards and goals
• Develop action and contingency plan

• Set-up consistent month-end closing and financial reporting at every first Friday of the month
• Prepared annual budget and forecasting for the company and embed to monthly financial reporting for variance analysis comparing budgets vs. actuals
• Manages the company's financial accounts, ensures timely invoicing and bills payment processing
• Performs bank reconciliation procedures in Xero and Dext (formerly Receipt Bank)
• Prepares monthly payroll for Australian and Philippine team members
• Updates Australian employees' records and earnings then files data to tax authorities through Xero's Single Touch Payroll (STP)
• Liase with outsourced tax accounts in Australia for the company's tax preparation, filing and payment lodgement to Australian Tax Authority (ATO)
• Handles company's transactions and do cash flow forecasting using Xero Business Analytics and Futrli Advisor
• Administers company's time tracking tool (Time Doctor), generates regular reporting through dynamic dashboard for sharing to client servicing teams, and onboard new team members to the platform Track referral commissions and ensure that these are invoiced and collected on timely basis

• Works with Managing Partner and Audit Manager to review and commit to the products and services that will serve as the Firm's core and specialty services.
• Provides management over portfolio of clients and deliver high quality audit and assurance services, including, but not limited to, preparing and reviewing audit plans and work.
• Prepare the Firm's calendar of events and submitting the same to the Managing Partner for approval.
• Review all client leads to ensure good fit and recommends engagement or non- acceptance of the same to the Managing Partner.
• Review and/or prepare financial statements in accordance with current accounting and regulatory standards.
• Review and/or draft applicable management letters to clients on related audit issues and identified weaknesses on internal control.
• Provide professional assistance and guidance to clients on a consultancy basis.
• Participate in the recruitment process of all the Firm's associates / staffs. Also, conduct regular performance reviews of subordinates and submits the same to the HR Manager and Managing Partner for further review and appropriate actions.

• Accelerated the month-end closing process to the 5th calendar day of every month.
• Initiated expense flux analysis in the first month of employment that provides for early identification and correction of posting errors. This enhances integrity of financial reports and better decision-making on the part of the management.
• Provided timely and accurate financial reports of the company to counterparts in Japan office. Set-up budget to actual reports as specifically requested by immediate head in Japan office.
• This resulted in increased use of reports and quicker attention to variances. Prepared timely monthly cost schedule and summary of expenses to counterparts in Japan office as basis for the monthly fund transfer.
• Ensured company funds are available especially when needed by implementing certain cash management measures including, but not limited to, timely invoicing and collection, scheduling check issuances to optimize funding, and others.
• Supervised, directed and reviewed accounting and bookkeeping related tasks of five subordinates and ensure accuracy of pertinent reports.
• Reviewed and/or prepared statutory reports and compliances of the company together with its pertinent supporting documents. This includes, but not limited to, monthly and quarterly withholding taxes - at source and compensation, monthly and quarterly value-added tax (VAT), and quarterly and annual income tax.

• Review and/or prepare various monthly, quarterly, and annual BIR returns (e.g., annual and quarterly income tax, value-added taxes (VAT), withholding taxes -  at source and compensation, fringe benefit tax, estate and documentary stamp taxes, etc.).
• Assist clients in the processing of request letters for a ruling with the BIR and application for a Certificate of Tax Exemption (CTE).
• Assist and/or represent clients in relation to pending tax-audit assessments from the BIR.
• Participate in tax complaince / planning engagements with Firm's clients. Audit Supervisor

• Set-up consistent month-end closing and financial reporting at every first Friday of the month
• Prepared annual budget and forecasting for the company and embed to monthly financial reporting for variance analysis comparing budgets vs. actuals
• Manages the company's financial accounts, ensures timely invoicing and bills payment processing
• Performs bank reconciliation procedures in Xero and Dext (formerly Receipt Bank)
• Prepares monthly payroll for Australian and Philippine team members
• Updates Australian employees' records and earnings then files data to tax authorities through Xero's Single Touch Payroll (STP)
• Liase with outsourced tax accounts in Australia for the company's tax preparation, filing and payment lodgement to Australian Tax Authority (ATO)
• Handles company's transactions and do cash flow forecasting using Xero Business Analytics and Futrli Advisor
• Administers company's time tracking tool (Time Doctor), generates regular reporting through dynamic dashboard for sharing to client servicing teams, and onboard new team members to the platform Track referral commissions and ensure that these are invoiced and collected on timely basis

•  Handles and supervise assigned various projects.
• Coordinate with the Government contractors regarding project status, progress, accomplishments and billings.
• Prepares contractors billing documents and reviews/approves accomplishment reports.
• Prepares plans, schedules and other project documentations
• Reports directly to the District Manager

• Reports to Project Manager Prepares all construction documents from Quantity Surveying, Bar charts, materials/labor takeoffs, scheduling and project close out documentations.
• Handles and supervise projects.
• Coordinates with the client’s Architects and Building Administrator.
• Design and drafts plans for various clients through AutoCAD. Reports directly to the General Manager.

•  Reporting to the Vice President for Operations Prioritize, plan and coordinate project development activities according to customer requirements.
• Supervise development team on daily basis to execute assigned projects within deadlines and budget.
• Act as primary contact for customer queries and concerns.
• Perform customer negotiations for contractual terms and agreements.
• Prepare project proposals and develop project plan, schedule and budget.
• Assess potential risks and technical challenges and develop appropriate mitigation plans.
• Perform cash flow analysis and process invoices in a timely fashion.
• Develop business presentations for customer as needed.
• Develop cost reduction initiatives while maintaining quality and productivity.
• Interact with customers to clearly understand business needs and expectations.
• Build positive working relationships with customers and ensure customer satisfaction.
• Analyze and resolve project issues in timely and accurate manner.

• Reporting to Head of Construction Handles and manages Alteration and Additional Projects
• Conduct weekly meetings with engineering, designers and consultants
• Supervises Subcontractors daily activities and accomplishments
• Ensuring that both the health and safety project plans are implemented
• Being on site to oversee all the construction process
• Organizing the Site Admin/Engineers for ensuring that they are performing as required
• Ensuring that the stipulated safety rules and regulations are met Follows the project construction process to ensure that it is completed in time
• Monitors the subcontractors that they are punctual and that they deliver the target schedule 
• Ensure that quality is preserved in the construction process and that the budget is maintained
• Review and assess different construction methods, sequencing, potential problems and timelines
• Implements engineering/construction plans/specifications, methods and procedures

•  Reporting to the President & Client, Presides Construction Coordination Meeting, Project Management Technical Meeting & Health, Safety, & Environment Meeting. Implements project plans to meet objectives
• Coordinates and integrates project activities Manages, leads, administers project resources
• Monitors project activities and resources to mitigate risk Implements and maintain quality assurance processes
• Makes improvements, solves problems, takes corrective actions when problems arise
• Gives presentations or briefings on all aspects of the projects
• Participates in phase, milestone, and final project reviews Identifies project documentation requirements or procedures
• Develops and implements work cycle, look ahead schedules and target date plans
• Manage Construction Progress

•  Reporting to Project Manager Handles and supervises manpower’s daily activities and accomplishments
• Ensuring that both the health and safety project plans are implemented
• Being on site to oversee all the construction process
• Ensuring that the budget is followed in terms of purchases and wages
• Organizing the workers and ensuring that they are performing as required
• Recording the total costs for materials bought and payments for work done
• General inspection of the workers and their performance and safety
• Ensuring that the stipulated safety rules and regulations are met Follows the project construction process to ensure that it is completed in time
• Supervises the subcontractors and ensures that they are punctual and that they deliver
• Ensure that quality is preserved in the construction process and that the budget is maintained
• Reports daily, weekly and monthly accomplishment.

•  Reporting to the Project Director
• Prepare Quality Inspections and monitoring on Various Projects.
• Meeting with Project managers on various site regarding their quality and workmanships on site.
• Prepares project punch list, Certificate of completions and handover documents.

•  Reporting to the Project Manager Attend weekly coordination meeting with Client, Project Manager, Tower Managers and the consultant.
• Handles all external finishing works (including hardscaping, landscaping, water features, building amenities, infrastructure, road works, underground utilities installations, etc.)
• Ensuring that all the External works teams were fully aware of the relevant site instructions, method statements, inspections and test plans.
• Checks the weekly & monthly report of External Works Engineers for submission to Project Manager and Client.
• Studies the Master schedule of Work, and then elaborates the activities in order to be displayed in weekly basis for closer and proper monitoring and controlling of undergoing activities.
• Ensure that the quality of materials, workmanship was based on plans and specifications and strictly implemented.

• Reporting to the General Manager
• Conduct meeting & seminars for the safety awareness of workers and management. 
• Implement and provide the company safety rules and regulations.
• Ensuring that all the construction team is fully aware of the relevant construction procedures, method statements, inspections and test plains and correctly implement them.
• Plans, discusses and reviews all activities to the site engineers on a daily basis. Implement safety inspection on manpower, tools, equipment and workplaces.
• Cooperates with the Client’s Project Manager to ensure that the project quality system requirements are properly implemented
• Studies the Master schedule of Work, and then elaborates the activities in order to be displayed in weekly basis for closer and proper monitoring and controlling of undergoing activities.
• Prepares and submits weekly and monthly safety reports and project accomplishment reports to the General Manager
• Ensures the workforce meets its commitment to our clients in terms of project accomplishment and schedules of completion.

• Reporting to Managing Director
• Manages all transaction in regards with  Cell sites projects, implementations, operations and cash flows.
• Ensures the workforce meets its commitment to our clients in terms of project accomplishment and schedules of completion.
• Controls labor allocation and ensure that carrying out the works in the most efficient manner and in the stipulated time, budget and quality
• Weekly Coordination meeting with the client’s Project Manager
• Attends project acceptance at provincial areas together with the main contractor and company representative.
• Responsible for gathering prospective engineering related projects.
• Checks all project documentation for filing of close-out documents and other billing purposes.
• Checks, reviews and approves all documents such as PERT-CPM, Bar Charts, Manpower & materials Take-offs, Cost Estimates, etc.
• Design and drafts details, schemes, shop drawings, as-built plans, project presentations and other documents using AutoCAD.
• Arrange meetings with the government officials and other who is concerned in the proposed site location, before implementing  cell site projects.

• Manages all company related projects.
• Handles and supervises all civil works related projects
• Ensures all workforces meet its commitment to our clients in terms of project accomplishments and schedule of completions.
• Responsible for all company meetings, transactions and documentations, from project’s prebidding meetings to project implementations.
• Represents the company in terms of client’s emergency calls and other special events.
• Attends pre-qualification biddings and site surveys/inspections for prospective projects. .
• Prepares all necessary bidding documents such as Project Estimates, Manpower & Materials  Takeoffs, Schedules, PERT-CPM & Bar Charts.
• Presides weekly meeting concerning project status on sites
• Attends weekly Mancom (Manpower Committee) meeting with the President and other Managers.
• Design and drafts details, schemes, shop drawings, as-built plans, project presentations and other documents using AutoCAD program
• Reports to the Operations Manager regarding project status and other Telecommunication projects and other concerns

• Overall responsible for all projects, planning and management
• Handles experienced engineers, foremen, and skilled workers
• Gathers related projects on various prospective customers/clients.
• Attends meetings, seminars, biddings and site inspections.
• Transacts with bank’s manager or bank’s representatives in regards with the company’s accounts and other bank concerns.
• Presiding weekly meetings at the site with client’s representatives, engineers, foremen, and manpower. Coordinates with the client’s
• Managers regarding project status and project accomplishments.
• Reviews, checks and approves Bill of Quantities, Bar Charts, Manpower & Materials Takeoffs, PERT-CPM, S-curves, Project accomplishment reports and Billing documents.
• Design and drafts details, schemes, shop drawings, as-built plans, project presentations and other documents using AutoCAD
• Monitors budget, expenses, project cash flows

• Reporting to the Vice President for Operations
• Prioritize, plan and coordinate project development activities according to customer requirements.
• Supervise development team on daily basis to execute assigned projects within deadlines and budget.
• Act as primary contact for customer queries and concerns.
• Perform customer negotiations for contractual terms and agreements.
• Prepare project proposals and develop project plan, schedule and budget.
• Assess potential risks and technical challenges and develop appropriate mitigation plans.
• Perform cash flow analysis and process invoices in a timely fashion.
• Develop business presentations for customer as needed.
• Develop cost reduction initiatives while maintaining quality and productivity.
• Interact with customers to clearly understand business needs and expectations.
• Build positive working relationships with customers and ensure customer satisfaction.
• Analyze and resolve project issues in timely and accurate manner.

• Overall responsible from Tender documentation to project completion and turnover.
• Gathers related projects on various prospective customers/clients.
• Facilitate coordination meetings, seminars, biddings, and site inspections.
• Presiding weekly meetings at the site with client’s representatives, engineers, foremen, and manpower.
• Coordinates with the client’s Managers regarding project status and project accomplishments.
• Reviews, checks and approves Bill of Quantities, Bar Charts, Manpower & Materials Takeoffs, PERT-CPM, S-curves, Project accomplishment reports and Billing documents.
• Reviews, checks and approves Design and drafts details, schemes, shop drawings, as-built plans, project presentations and other documents
• Monitors budget, expenses, project cash flows.

• Maintains orderly taking of phone-in orders for faster pick-up
• Liaises between different sections to effectively handle faster turnaround of dine-in and phone-in orders
• Ensures that payments and changes of customers are given accurately to avoid overages or shortage

• Welcomes customers and educates customers through the menu offered
• Sells coffees to customers by presenting appropriate variant depending on customer needs
• Generates revenues by attracting new customers

• Assists students with their queries or concern
• Performs administrative duties as necessary
• Assists and supports teaching faculty in their daily tasks

• Works at different stations as needed
• Providing answers to customers queries about bread ingredients
• Maintains work stations clean and clutter free

• Assists primary healthcare providers in recognizing mental and psychosocial problems of patients
• Works with the primary care team to efficiently and effectively treat and manage patients with chronic emotional or health problems.
• Assists in the detection of at-risk patients and development of plans to prevent further psychological or physical deterioration.
• Attends and participates in meetings and quality improvement activities as required.

• Maintains back end of website
• Maintains client engagement both at IG and FB
• Conceptualizes posts for IG and FB
• Coordinates/manages production of influencers and sends products monthly
• Collaborates with closely related industries for affiliation (i.e., vet clinics, pet stores)
• Collaborates with market groups for possible market participation
• Manages physical stall

• Edited and optimized client articles for SEO, grammar, and brand alignment.
• Maintained and updated WordPress site content, improving readability and user engagement.
• Transcribed and organized data for use in digital marketing campaigns.

• Customer Service

• Quality Assurance
• Team Management
• Training & Development

• Managed the entire business.

• Training & Development
• Quality Assurance
• Business Development

• Built and managed an entire Learning & Development Team for a single campaign.
• Supervised 4 full-time training specialists handling different line of businesses.
• Designed, implemented and reinforced processes to achieve set training goals.
• Closely monitored training performances to ensure service levels are met.
• Conducted monthly, quarterly and yearly performance reviews.
• Strategically planned training logistics.
• Created board reports on training progress for all stakeholders.
• Assisted in facilitating Training Needs Analysis.
• Assisted in developing training modules designed to improve customer experience and communication skills.
• Assisted in analyzing NPS statistics to strategize training for customer and agent benefits.
• Developed and conducted leadership training.
• Published and maintained up-to-date learning and development process documents within knowledge base.
• Participated in efficient team meetings on a regular basis to share new developments and insights from Learning & Development Team.
• Coached and developed trainers and aspiring leaders.
• Managed operational performances of newly endorsed agents to production.

• Business management
• Social media marketing
• Accounting management

• Sourced great numbers of leads through lead-sourcing software applications.
• Validated sourced leads through lead-validating software applications.
• Managed end-to-end cold email marketing campaigns.
• Created Loom videos for client services.
• Managed client’s business correspondence.
• Managed client’s reporting requirements.
• Carried out other tasks set by the client.

• Built a deep knowledge of the ClickUp (SaaS) products to provide contextualized priority support to strategic Enterprise users via business correspondence.
• Worked closely with Enterprise users to understand their use of ClickUp, their goals, and their processes.
• Troubleshot incoming support requests and owned their resolutions, clearly managing user expectations throughout the process.
• Optimized team specific documentation and workflows to empower great support experiences at a growing scale

• Conduct research on job description details.
• Write, copy, and edit job postings.
• Upload job openings to the company portal.

• Responsible inhandling thecash register (POS).
• Suggested products that will increased sales
• Encourages customers through good communication skills and
• Standard Operating System ofthe company.

• Responsible in Presentation ofproofread materials for clients.
• Handle Phone Calls
• Deal with prospective clients.
• Follow-up Production status.
• Responsible for deliveries and issuance of DR's and Invoices
• Handling Weekly petty cash.
• Responsible in Liquidation of expenses.
• Handling Clients Quotations.
• Presenting and filing of Office Documents

• Responsible in monthly inventory of garments.
• Rovingpersonnel foroutlet salesandinventories.
• Handles customer and transactions using POS.
• Knowledgeable indoing all sales reports inalloutlets.
• Handles Phone calls and customer complaints.
• Handles garments coding for standard system.
• Prepares Monthly Inventory Report using MS Office.
• Responsible in making signages for marketing posters.
• Handles Maintenance and trouble shooting for POS.
• Handles issuance of Official Receipts and filing ofoutlet sales

• Responsible in Data Encoding of Real Estates Payments using software
• Manual coding of real estate bin cards for computerization.
• Analyzing real estate Bin Cards.

• Render service tothecustomer by following Company's SOP.
• Promote suggestive Selling and fine dining experience.
• Usher assistance to Guest.
• Responsible in maintaining cleanliness and SOP at Dining Area.
• Responsible in taking orders and serving.
• Encourages sales increase through good communication skills, great dining presentation and marketing assistance.

• In Charge in preparation of jobsite monthly expenses per project.
• Purchasing of Jobsite materials as per jobsite request.
• Preparation of weekly payables.
• Prepare uptodatepurchases report.
• Handle Phone calls.
• Jobsite monitoring daily reports andschedules.
• Checking daily incoming and outgoing commodities.
• Reporting directly to superiors for jobsite updates.
• Deals with sub contractors and jobsite engineers for daily accomplishments.
• Responsible in filing documents and receivables.
• Handles Monthly reports/ miscellaneous expenses for Main Office.
• Prepares Weekly Vale and Payroll
• Handles Releasing ofpayroll, and Weekly Vale
• Handles Suppliers Collection.
• Prepares Payables and expenses.

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Arrange conferences, meetings, and travel reservations for office personnel.
• Complete forms in accordance with company procedures.
• Compose, type, and distribute meeting notes, routine correspondence, and reports.
• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
• Locate and attach appropriate files to incoming correspondence requiring replies.
• Mail newsletters, promotional material, and other information.
• Maintain scheduling and event calendars.
• Make copies of correspondence and other printed material.
• Open, read, route, anddistribute incoming mail and other material, and prepare answers to routine letters.
• Schedule and confirm appointments for clients and suppliers.
• Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
• Take dictation in shorthand or by machine.
• Collect and disburse funds from cash accounts, and keep records of collections and disbursements.
• Conduct searches to find needed information, using such sources as the Internet.
• Coordinate conferences and meetings.
• Establish work procedures and schedules, and keep track of the daily work of clerical staff.
• Learn to operate new office technologies as they are developed and implemented.
• Manage projects, and contribute tothe team.
• Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
•  Order anddispensesupplies.
• Prepare andrelease checks.
• Provide services to customers, such as order placement and account information.
• Review work done for correct spelling and grammar, ensure that company format policies are followed.
• Supervise other clerical staff, and provide training and orientation to new staff.
• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

• Answers, screens and entertains calls; ensures that all calls are properly attended and clearly relayed tothe concerned officer or staff.
• Contacts clients or colleagues ondifferent transactions of the company.
• Coordinates with clients or colleagues regarding follow-ups, confirmations and requests.
• Screens andentertains visitors; ascertains nature orpurpose of visit.
• Receives, releases, files, sorts, indexes and records documents.
• Prepares document quotations, reports and writes correspondences.
• Sends fax communications and ensures clear copies are sent.
• Reminds/updates schedule of meetings, seminars and client calls.
• Performs typing jobs and proofreads the same.
• Makes reservations/coordinates venues fordifferent occasions as well as seminars.
• Records minutes of meetings.
• Performs other duties that may be assigned from time totime
• Answer telephones and giveinformation tocallers, take messages, or transfer calls to appropriate individuals.
• Arrange conferences, meetings, and travel reservations fo roffice personnel.
• Complete forms in accordance with company procedures.
• Compose, type,anddistribute meeting notes, routine correspondence, and reports.
• Locate and attach appropriate files to incoming correspondence requiring replies.
• Manage projects, and contribute to the team.
• Operate electronic mail systems andcoordinate the flow of information both internally and with other organizations.
• Order anddispensesupplies.
• Prepare individual and group sales report.
• Provide services tocustomers, such asorder placement and account information.
• Review work done for correct spelling andgrammar, ensure that company format policies are followed.
• Supervise other clerical staff, andprovide training and to new staff.
• Prepare delivery documents and purchase requisition using SAP program.
• E-mail communication to clients

•  Directly working with the president in running different company.
• Executive and administrative work.
• Coordination with different Department and Clients
• Product presentation
• Corporate accreditation to different agencies
• Travel arrangements local and international
• Hotel Resevations
• Layout for company profile
• Arranging calendar of meetings

• Plans and schedules meetings and appointments, coordinates conferences and manages corporate events
• Ensures that materials for meetings are received on a timely basis
• Ensures invitee list includes all relevant participants and arrange meeting space, audio-visual equipment and other tools required
• Prepares, edits, and distributes correspondence, reports, presentations andanyother formsof communication from the Deputy
• Coordinates withother LTGC officers/heads on corporate reports and other requirements
• Attends Senior Management meetings to take minutes
• Fields incoming correspondence (phone calls,faxes, email), serves as all-around gatekeeper to the Deputy OIC's office
• Manages travel arrangements and expenses by making travel arrangements e.g., airfare, hotel and coordinates logistics/itinerary
• Organizes and maintains files and records
• Maintains contacts in database
• Provides full administrative support to the Deputy COO
• Performs any other relevant functions or responsibilities that may be delegated from time to time and participates in ad hoc projects

• General secretarial affairs and administrative work
• Coordinate executive communications, including taking calls, responding to e-mails, etc.
• Scheduling ofinternal andexternal meetings including agenda, minutes, if necessary; assurance of terms and deadlines of meetings
• Liaising with different stakeholders
• Travel Arrangement including airfare, hotel, car services, etc.
• Create reports and presentations,if needed
• Organized in maintaining documents, paper or electronic-wise
• Dealing with different partners
• Assist Director with any support required

• Act as the point of contact among executives, employees, clients and other external partners.
• Manage information flow in a timely and accurate manner
• Manage presidents' calendars and set up meetings
• Make travel and accommodation arrangements
• Track dailyexpenses andprepare weekly monthly or quarterly reposts
• Format information for internal and external communication memos, emails, presentations, reports
• Screen direct phone calls and distribute correspondence
• Handle confidential documents ensuring they remail secure
• Conduct research and prepare presentations or reports as assigned

• Act as the point of contact among executives, employees, clients and other external partners
• Manage information flow in a timely and accurate manner
• Manage executives' calendars and set up meetings
• Make travel and accommodation arrangements
• Track daily expenses and prepare reports
• Oversee the performance of other staff
• Act as an office manager by keeping up with office supply inventory
• Create information for internal and external communication — memos, emails, presentations, reports
• Take minutes during meetings
• Screen and direct phone calls and distribute correspondence
• Organize and maintain the office filing system

• Responsible to deliver proactive support and administrative services, including:
  • Calendar/Meeting Management
  • Email Management
  • Travel Management
  • Expense Management
  • Events Management
  • Timesheet Management
  • Telephone Management

• Provides administrative support to Senior Leadership Team
• This includes preparing various forms of internal and external
• communication such as emails, memos, presentations and reports, managing calendars, setting up meetings, creating agendas and taking minutes and responding to various inquiries from internal and external stakeholders.

•  Involved in the preparation of plans for all Electrical Works
• Study, review, & analyze project documents such as plans, specifications, general terms/conditions and addendum.
• Attend Pre-Bid meeting, conduct site inspection and preparation of technical and commercial bid proposals.
• Coordinate and Arranged deliveries, installation, Inspection of Electrical Works to the Client
• Carryout Inspection & Quality Control of Installed Electrical Works in Conformance of Specification and Approved Drawing through Coordination and site verification.
• Issue Site Instruction, Conformance/Non-Conformance Report to the Construction Management.
• Prepare Documentation, Testing & Commissioning Report, Snagging
• As-built Drawing for Turn-Over of the Project

• NAIA IPT3 International Airport
• Sheraton Marina Hotel
• Hyatt Regency Hotel
• Pioneer Highlands
• Le Meridien Hotel, World Trade Center
• Evercrest Nasugbu Hotel
• Southwoods sports club
• 6811 Ayala Avenue Hotel, Cairo Lemeridien Hotel
• Suzhou Sheraton Hotel, Mactan Shangri-la renovation
• SM Sheraton Hotel
• Juhu Beach Resort India
• JW Marriott Hotel India
• Kenwood Marriot Hotel India.

• Manage the coordination, scheduling and project execution as per Contract.
• Preparation of tender documents, quotations, drawing plans, and material submittals for client submission.
• Preparation and timely approval of below sequence of Project requirements.
  • Confirmation of Client, Contractor
  • Engineers Instructions
  • Project daily/Weekly reports
  • Request for Information
  • Material Approval Submittal
  • Shop Drawing Submittals
  • Site Inspection Request
  • Material inspection Request
  • Technical submittals
  • Method of Statement
  • Design Calculation and Details
  • Operation and Maintenance Manual Submittals
  • Non-conformance notification report
  • Subcontractor – Supplier Approval request
  • Equipment, Material Test report Submittals
  • Accident – Incident Notification Reports
• Prepare reports, and correspondences for proper project assessment.
• Key person in the signing and approval of Final quotation, Tender Submissions, and Procurement of approved
  equipment and materials.
• Attend meetings as the company representative.
• Turnkey project management.

• Qatar Airway’s Catering Co. Sheraton Hotel, Hilton Hotel, Al-Sharq Hotel & SPA, Ritz Carlton, Holiday Villa and SPA,
• Al Khayat Contracting Co. (Emir’sPalace)
• Drake and Skull (Al Rayyan Palace)
• Albandary Eng’g. (P88, P95, P112A & B, P113 B & C, P105, P119, P145, P147, Naval Base, Naval Academy)
• ArabTec Const. (P16 Mshereib Hotel Doha Downtown)
• Harinsa Contracting Co. (Waldorf Astoria Hotel, JW Marriott Hotel)

• In-Charge in the Interpretation of Approved electrical plans for construction in line with the Project BOQ contract for the preparation of actual material take off as needed at the Project Site,
• In-Charge of the proper designation of Staff for everyday work at the site in line with the Approved Project Schedule.
• Coordinate with the Office Store for the timely deliveries of materials, equipment, and electrical Instruments.
• Attend Weekly meeting for Project site status and development.
• Prepare Daily movement Plan and Report for assigned Project to the Management.
• Tender and Projects involved:
  • MV Substation & Transmission Line for Seysun Lagoon 5Mw Solar Farm - Seychelles
  • PAIX Data Center – Nairobi, Kenya
  • Sun Mills Paper Factory – Nairobi, Kenya
  • Mgallery Hotel by Sofitel – Nairobi, Kenya
  • Ojijo Mixed-used Hotel Development – Nairobi, Kenya

• Manage in the execution of electrical work within allotted time, productivity, quality, safety standards, and in accordance with approved specifications and drawings, scope of work are as follow: Supply, installation, Testing and Commissioning of below Items: 
  • Incoming 13.8KV, grid supplied power system.
  • 1000KVA Generator and system auxiliaries.
  • 3 x 1MVA Power Transformer, HV and LVSG system,
  • 120KVA/0,4Kv/3Ph,
  • Inverter Earthing system
  • Grounding system
  • Lightning system
  • Cable ladder and trunking
  • Power panels and emergency systems.
  • Power Cable, wiring and Termination 
  • FDAS, FCCAP, BMS, MCC
  • Data, Telephone, CCTV, Access Control, Security System, Public Address, Parking Control, Structured Cabling System, MDF, and FCC
  • CATV, and Distributed Antenna System
  • Smoke controller system
  • Fire protection systems, sprinklers, FS and TS
  • Stairway pressurization and DPT.
  • Refrigeration, VFT Air-conditioning systems, and Ducting.

• Manage, Plan, implement, and monitor MEPFS works of the project in coordination with Main construction schedule, Project Managers, Construction managers, Specialty Contractors/Suppliers, Local Government Unit, and Service providers
• Conduct regular meetings to update progress, resolve issues and concerns
• Evaluate installation for productivity and safety.
• Technical Supervision
• Review and evaluate the MEP plans and specifications and relate the services to the structural, architectural, and interior design plans.
• Evaluate and resolve discrepancies between MEP, Structural, architectural and ID plans with Project manager and TSG Manager then coordinate with the owners representative for consultants approval.
• Evaluate and monitor the progress of works of MEPFS contractors and suppliers and relates them to the general construction schedule. CAD Drawings, Resolve issues that may cause potential delay.
• Evaluates methodology of installation for safety and productivity.
• Attend and conducts construction coordination meetings and technical meetings.
• Review and issues MEPFS minutes of the meeting agenda. Quality Management
• Ensures timely submission of material, equipment and shop drawings approval.
• Performs QA and QC on all MEPFS works and materials of contractors through regular observation and inspection.
• Recommend issuance of non-conformance notice to QA/QA Dept.
• Witness and evaluate major equipment testing of owner supplied materials and contractors supplied materials.
• Witness and evaluate start-up, testing and commissioning of major equipment. Schedule, Cost and Contracts
• Monitors the MEPFS contractors schedule and critical milestone dates to ensure the timely completion of the projects.
• Advises the Project Managers, Project Management Team, and contractors of any constraints that may be a cause of delay in the completion of the project and recommends appropriate solutions to the problems.
• Evaluate cost proposals and billing of specialty contractor and supplier.
• Recommend value-engineering or cost-saving measures to the Project managers.