Get 100% of the Performance for 30% of the Cost.

Hire vetted, world-class remote staff and instantly reclaim your budget. From sourcing to daily management, we deliver a turnkey staffing solution designed to maximize your bottom line.

Get 100% of the Performance for 30% of the Cost.

Hire vetted, world-class remote staff and instantly reclaim your budget. From sourcing to daily management, we deliver a turnkey staffing solution designed to maximize your bottom line.

17 Years

of Virtual Staffing Experience

Trusted by

3,368

SME's

6,948

Virtual Staff hired

Top Talent. Lifetime Support Not Found Anywhere.

What you get when you partner with us

Highly Vetted and Work Ready Remote Staff
Payroll and Benefits Administration
24 x 7 Support + Dedicated HR Business Partners
Replacement Guarantee
Transparent Billing and Invoicing
FREE Privacy-First Work Monitoring Tool
FREE People and Culture Engagement Programs

*Avail them via any of our packages: Regular Staffing, Contingent Staffing, EOR, Executive Search, Recruitment-Only Service

Our Clients love us.
Be the next success story!

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $8.63/hr

Ma.

Candidate ID: 442951

Customer Support Phone Support Agents Email Support Agents Chat Support Agents

ADVANCED

Data Collection, Research, Technical Support, Email Lead Generation...

INTERMEDIATE

Team Management, Call Management...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

US Pacific Standard Time Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.22 per hour or $USD 798.99 per month

Full Time: $USD 8.63 per hour or $USD 1496.32 per month

Remote Staff Recruiter Comments

Tina has been working since 2016 and has handled roles such as real estate virtual assistant, Technical support representative and Customer support specialist within BPO and real estate industries.
She honed her skills in:
- Customer support
- Email and chat support
- Technical support
- Data entry
- Calendar management
- Inbound calls
- Data entry
- Team management
She has worked with a US client
well versed with the following software tools:
- Salesforce
- Intercom
- Callaction.com
- Google suite
- Trello
- Intercom
- Salesforce
- follow up boss
- Canva
- Animoto
- Zillow
She can start immediately for Full time position.

Predictive Index Behavioral Profile - Guardian

Strongest Behavior

Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Ma. Cristina will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

Employment History

CUSTOMER SUPPORT SPECIALIST

Industry:

Property / Real Estate

Employment Period:

March 2021 to January 2023 (22 Months)

Duties and Responsibilities:

Assist in managing the company's clients, including technical issue, billing inquiry, and sales enforcement.
Build systems to triage naming requests and manage creative workflow
Manage documentation and emails
Serve as Team Manager working directly for the CEO, handled team support for training and coaching.

TECHNICAL SUPPORT REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2019 to January 2021 (24 Months)

Duties and Responsibilities:

Basic support specialist on basic troubleshooting of computers.
Responsible to talk incoming calls, sending out emails and doing outbound conversations for customer reachout.

REAL ESTATE VIRTUAL ASSISTANT

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2016 to January 2018 (24 Months)

Duties and Responsibilities:

Manage database for lead generation.
Consolidate appointments and tasks.
Dedicatedly pitch new ideas to solve business challenges

EXECUTIVE ASSISTANT

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2023 to May 2023 (2 Months)

Duties and Responsibilities:

Assist clients with dedicated tasks.
Tasks: Calendar scheduling, Data entry, Booking,
Managing Meetings and Appointments, Email & Chat
Management etc.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Financial Management

Graduation Date:

January 1, 2016

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Data Collection, Research, Technical Support, Email Lead Generation,

INTERMEDIATE ★★

Team ManagementCall Management

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result:
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: MacBook Air
Processor: M1 2020
Operating System: MacOS X

All-inclusive Rate: USD $8.14/hr

Marcel

Candidate ID: 442930

Administrative Email Support Agents Chat Support Agents

ADVANCED

Customer Handling, Sales, Upselling, Chat Support...

INTERMEDIATE

Inbound Sales...

Employment Preferences

Availability:

Full Time Part Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.14 per hour or $USD 705.80 per month

Full Time: $USD 8.14 per hour or $USD 1411.60 per month

Remote Staff Recruiter Comments

Marcel has been working for 10 years mostly in BPO industries
His skills includes the following:
- Customer Service
- Inbound & Outbound Sales
- Email & Chat Support
- Doing upselling
- Data Entry
- Workforce Analysis
Proficient in using these tools/technologies:
- MS Excel (Proficient in Pivot, sumif, countif; exposed in Vlookup and Xlookup)
- Slack
- Zendesk
- livechat
He's eyeing towards handling non voice accounts and is available to start immediately

Predictive Index Profile - Operator
https://www.predictiveindex.com/reference-profile/operator/

Strongest Behaviors

Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary

Marcel is helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, she will work within those standards to ensure repeated successes and high-quality results. Marcel has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If she is responsible for establishing the process, she will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, she will expect that the process be followed consistently.

Employment History

INBOUND SALES REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2011 to May 2016 (56 Months)

Duties and Responsibilities:

Working as an inbound salesperson.
We primarily focus on meeting the demands of clients with regard to their phone service, including upselling.
We can also help customers with their billing issues.

INBOUND SALES REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2016 to February 2017 (9 Months)

Duties and Responsibilities:

Working as an inbound salesperson.
We primarily focus on meeting the demands of clients with regard to their phone service, including upselling.
We can also help customers with their billing issues.

CHAT SUPPORT

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2017 to March 2019 (19 Months)

Duties and Responsibilities:

The company is helping small businesses to assist their customers through chats.
We are answering inquiries for prospect customers.

OUTBOUND SALES REPRESENTATIVE

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2010 to August 2011 (13 Months)

Duties and Responsibilities:

Doing outbound call for different online pharmacy.
We are calling the patients to remind them about the refill of their medications.
Placing orders for any confirmed transactions.

WORKFORCE ANALYST / DATA ENCODER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2017 to February 2020 (30 Months)

Duties and Responsibilities:

WORKFORCE ANALYST || March 2019 – February 2020

Creating the team schedule to be plotted in “WHEN I WORK”.
Handling agents break schedule as well as sending the SLA to the client on a daily basis.

DATA ENCODER || August 2017 – March 2019

The business assists hotels in handling their reservations.
We are manually entering reservations into the booking system that we got via email.
We also double-checked automatic bookings for accuracy before delivering them to the hotel the day before the guest's arrival.

TEAM MANAGER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2020 to March 2022 (24 Months)

Duties and Responsibilities:

Using the internet to provide consumers with streaming services.
We are primarily concerned with aiding customers with billing and technical concerns.

Education History

Field of Study:

Education/Teaching/Training

Major:

Secondary Education

Graduation Date:

January 1, 2008

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Customer Handling, Sales, Upselling, Chat Support,

INTERMEDIATE ★★

Inbound Sales

Work at Home Capabilities:

Internet Bandwidth: Greater than 100mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/16771345605
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: GIGABYTE
Processor: Intel Core i7
Operating System: Windows 10

All-inclusive Rate: USD $9.61/hr

Clarrence

Candidate ID: 442770

Administrative Back-Office Administrators Personal Assistant

ADVANCED

Communication Skills, Time Management, Social Media Management, Customer Service...

INTERMEDIATE

Bookkeeping, Data Entry, Data Encoding, Typing...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.61 per hour or $USD 832.88 per month

Full Time: $USD 9.61 per hour or $USD 1665.75 per month

Remote Staff Recruiter Comments

Clarrence has been working as an assistant/executive secretary for more than 5 years. With her exposure to administrative tasks, she has developed her organizational and coordination skills. She has been competent in supporting the following:
- Data Entry
- Document processing
- Contract and agreement preparation
- Calendar management
- Email management
- Appointment Setting
- Customer service
- Lead Generation
- Cold Calling
- Basic bookkeeping and record maintenance
- Market research
- Social media marketing
She is proficient with the following tools:
- MS Office (Word, Excel, Outlook, OneDrive)
- Hubstaff
- Xero
- Time Doctor
- Calendly for calendar and scheduling
- ASANA for project management
She can start immediately for any full-time or part-time position.

Predictive Index Behavioral Profile - Collaborator

Strongest Behaviors

Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
Teaches and shares; often working collaboratively with others to help in any capacity.
Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

Behavioral Summary
Clarrence Dean is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

She is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.

Employment History

Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

October 2022 to February 2023 (3 Months)

Duties and Responsibilities:

Manage all basic and detailed operational needs.
Overseeing the Company’s social media presence and maintaining the corporate website with the external vendor.
Management and maintenance of documentation added to the in-house CRM.
High-level diary management and scheduling for both directors to ensure integrated and consistent meetings.
Maintaining business systems for recording, storing, and querying information.
High-volume data entry and document processing.
Management of mailouts and other correspondence.
Monitoring and updating Company Systems, Policies, and Procedures.
Diary/calendar management - Coordinating meeting activities including invitations, and agendas.
Preparation of monthly invoicing and distribution to clients (TBC)
Preparation of Operational Budgets and quarterly budget re-forecasts.
Liaise with clients, referral partners, and banking institution representatives.
Liaise with clients, real estate agents, referral partners, and vendors.
Assist with proposals and application submissions.

Bank Officer

Industry:

Banking / Financial Services

Employment Period:

June 2012 to September 2012 (3 Months)

Duties and Responsibilities:

Handling and Managing Cash Division, New Accounts, Clerical Works, Data Encoding, Check Cheques.
Ensuring the accuracy of financial documents, as well as their compliance with relevant laws and regulations
Preparing and maintaining important financial reports
Preparing tax returns and ensuring that taxes are paid properly and on time
Evaluating financial operations to recommend best practices, identify issues and strategize solutions, and help organizations run efficiently
Offering guidance on cost reduction, revenue enhancement, and profit maximization and Conducting forecasting and risk analysis assessments

Housekeeper & Front Desk Clerk

Industry:

Hotel / Hospitality

Employment Period:

January 2016 to March 2016 (1 Months)

Duties and Responsibilities:

Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
Ensure all rooms are cared for and inspected according to standards
Protect equipment and make sure there are no inadequacies
Notify superiors on any damages, deficits and disturbances
Deal with reasonable complaints/requests with professionalism and patience
Check stocking levels of all consumables and replace when appropriate
Adhere strictly to rules regarding health and safety and be aware of any company-related practices
Greet guests and provide them with superb customer service.
Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
Answer all client questions and incoming calls.
Redirect phone calls to the appropriate department and take down messages.
Accept all letters and packages, and distribute them to their appropriate departments.
Monitor, organize and forward emails.
Track and order office equipment and supplies.
Maintain records and files.
Oversee the office budget.

Front Office Assistant

Industry:

Hotel / Hospitality

Employment Period:

May 2016 to June 2016 (1 Months)

Duties and Responsibilities:

Reporting to management and performing administrative duties.
Answering telephone calls, as well as screening and forwarding calls.
Scheduling and confirming appointments, meetings, and events.
Welcoming and assisting visitors in a friendly and professional manner.
Handling basic inquiries and sorting mail.
Copying, scanning, and filing documents.
Monitoring office supplies and ordering replacements.
Keeping the reception area tidy and observing professional etiquette.
Performing other administrative tasks, if required.

Executive Secretary

Industry:

Computer / Information Technology (Software)

Employment Period:

June 2016 to December 2018 (30 Months)

Duties and Responsibilities:

Maintaining executive's agenda and assist in planning appointments, board meetings, conferences
Attending meetings and keep minutes
Receiving and screening phone calls and redirecting them when appropriate
Receive and screen phone calls and redirect them when appropriate
Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
Make travel arrangements for executives
Handle confidential documents ensuring they remain secure
Prepare invoices or financial statements and provide assistance in bookkeeping
Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective order
Maintain electronic and paper records ensuring information is organized and easily accessible
Conduct research and prepare presentations or reports as assigned

Executive Secretary

Industry:

Insurance

Employment Period:

May 2019 to January 2020 (8 Months)

Duties and Responsibilities:

Provides high-level administrative support and assistance to the Executive Director and/or other assigned leadership staff.
Performs clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents for senior staff.
Arranges travel and accommodations for executives.
Schedules and attends meetings on behalf of executives, taking notes and recording minutes.
Receives incoming communication or memos on behalf of senior staff, reviews contents, determines importance, and summarizes and/or distributes contents to appropriate staff.
Performs office tasks including maintaining records, ordering supplies, and performing basic bookkeeping.
Performs additional duties as assigned by executives.
Performs other related duties as assigned.

Branch Secretary

Industry:

Banking / Financial Services

Employment Period:

February 2020 to May 2021 (14 Months)

Duties and Responsibilities:

Co-ordinate, file and maintain branch documents and records, including details of the executive committee and other key contacts.
Ensure any relevant correspondence from head office received by other executive committee members is brought to the committee's attention at meetings.
Working with the Chair, and in a timely manner, prepare and communicate agendas and meeting notes/minutes for committee and statutory branch meetings, e.g. AGMs, to relevant members and attending IOSH staff/Relationship Managers.
Correctly follow the process for AGM nomination forms and meeting agenda.
Arrange meetings and notify committee members and their Relationship Manager with the details.
To attend meetings of the executive committee, take minutes of the meeting, and to record the minutes in a suitable format.
To provide a copy of the executive committee meeting minutes to staff at head office.

Real Estate Agent - Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

April 2020 to March 2021 (11 Months)

Duties and Responsibilities:

Generate client leads to buy, sell, and rent a property. Counsel clients on market conditions, prices, and mortgages Develop a competitive market price by comparing properties

Executive Assistant

Industry:

Healthcare / Medical

Employment Period:

March 2023 to June 2023 (2 Months)

Duties and Responsibilities:

Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf
Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary

Client Relations Manager

Industry:

Property / Real Estate

Employment Period:

April 2021 to September 2022 (17 Months)

Duties and Responsibilities:

Ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedback Identifying and approaching potential new companies or individuals to engage as clients
Researching industry trends and providing advice to colleagues about client strategy or new sales opportunities

Cold Caller/Lead Generation Specialist

Industry:

Others

Employment Period:

July 2023 to November 2024 (15 Months)

Duties and Responsibilities:

Answer incoming calls from prospective customers
Use scripts to provide information about product’s features, prices etc., and present their benefits
Ask pertinent questions to understand the customer’s requirements

Inventory Specialist

Industry:

Sports

Employment Period:

November 2024 to January 2025 (2 Months)

Duties and Responsibilities:

Maintaining and updating records Counting materials, equipment, merchandise or supplies in stock Reporting discrepancies between physical counts and computer records Receive and inventory stock

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Tourism Management

Graduation Date:

May 1, 2016

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Finance/Accountancy/Banking

Major:

Financial Management

Graduation Date:

May 1, 2013

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Communication Skills, Time Management, Social Media Management, Customer Service, Customer Service Management, Data Entry, Virtual Assistant Skills, Secretarial Skills, Call Handling, Calendar Management, Skiptrace, Appointment Setting, Cold Calling, Lead Generation, Inbound Lead Generation, Email Lead Generation, Real Estate Brokerage, Real Estate, Personal Assistance, Executive Assistance, Phone Support, Email Marketing, Booking Assistance,

INTERMEDIATE ★★

Bookkeeping, Data Entry, Data EncodingTypingSocial Media ManagementProject ManagementDirectory Assistance

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/15265577389
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Lenovo
Processor: Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
Operating System: Windows 11

All-inclusive Rate: USD $7.02/hr

Mary

Candidate ID: 442665

Administrative Back-Office Administrators

ADVANCED

Office 365, SAP, Autodesk Revit, People Skills...

INTERMEDIATE

, Legal, Administrative Support, Administration...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Central Standard Time Australian Eastern Standard Time UK London

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.02 per hour or $USD 608.38 per month

Full Time: $USD 7.02 per hour or $USD 1216.75 per month

Remote Staff Recruiter Comments

Mary has been working for 15 years as a Sales Coordinator, Admin Assistant, and Human Resource Specialist. She began her Remote job as a Business Administrator Officer that caters to a client based in Hawaii. She is knowledgeable in performing the following tasks:
- Admin Support
- Managed office operations
- Inventory
- Invoices and Financial Reports
- Sales
- Email Handling
- Setting Appointments
- Monitoring admin employees' work attendance and performance evaluations
She is adept in using tools and applications like:
- Microsoft Office 365
- SAP
- BlueBream
- Google App
- Autodesk
- Zoho One
- Outlook
- SAP Software
- Telum
- Hubspot
- Events Air
- Workday
She can start immediately.

Predictive Index Profile - Specialist

Strongest Behaviors

Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.

Behavioral Summary

Mary Rose is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Mary Rose, who takes responsibilities very seriously.

With experience and/or training, Mary Rose will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Mary Rose is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

Employment History

BUSINESS ADMINISTRATOR OFFICER

Industry:

Construction / Building / Engineering

Employment Period:

April 2019 to February 2022 (33 Months)

Duties and Responsibilities:

Planned, coordinated and controlled daily operations of Estimating, Department.
Managed office operations, scheduling, and inventory of PO for vendors.
Fostered client and vendor relationship building through consistent and effective communication.
Maintained work safety and followed established operating procedures and practices.
Defined and understood team member responsibilities to enhance group efficiency and performance.
Documented business requirements, functional specifications, and training procedures.
Handles employees’ relations and governmental benefits per employee.
Process governmental permits and process BIR forms for the company.
Bid Log tracker for the company's follow up for the company owners abroad and vendors.

MALL SECRETARY / TENANT RELATION ASSISTANT

Industry:

Arts / Design / Fashion

Employment Period:

May 2015 to April 2019 (46 Months)

Duties and Responsibilities:

Responsible for checking of email for every day, setting of appointments to tenants for ocular visits.
Responsible in making the calendar of schedule of the employees in the operations team.
Responsible in monitoring the Internal. Order. and liquidation for operation teams to accounting department.
Responsible in collation of financial reports and taking deadlines a head of time for submission of reports.
Monitoring admin employees work attendance and performance evaluations.
Responsible in budget preparation for mall operations conducted by the Assistant Mall Manager / Mall Manager.

DATA SUPPORT SPECIALIST

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2014 to December 2014 (9 Months)

Duties and Responsibilities:

Responsible in checking of the 201 files that is being endorsed by the auditors and act as the control point in the process.
Responsible in monitoring the trackers for the hired employees.
Responsible in printing the contracts which includes the agreements, salary, and benefits that each employee will be getting.
Responsible in keeping and monitoring the 201 files that is being pull out by the recruiters and managers.
Input data in people soft for all active hires after onboarding.
Onboarding of successful candidates and collation of requirements.
Sourcing of candidates for accounts.

SALES COORDINATOR

Industry:

Property / Real Estate

Employment Period:

April 2009 to March 2014 (58 Months)

Duties and Responsibilities:

Assists in the documentation process related to the sale of our existing projects.
Calls the site offices / showrooms if there’s any update in sales.
Accepts all documents (Purchase Agreement, Requirements of the clients), payments received from sites / showroom. Ensures completeness of information in documents received before routing it to the concerned departments (accounting, legal, treasury, executive etc.).
Responsible in transmitting any documents for client’s copy such as Approved Purchase Agreement, Contracts etc.
Responsible in any concerns / inquiry of other departments about the status of each account / unit sold per project.
Responsible in any inquiry of salespeople from site / showroom concerning their booked account like status of the Official Receipts of their clients, about holding of checks for deposit, etc.
Make a proper and organize filing of the requirements submitted by the clients and see to it that all the requirements are complied with.

HRM PROFESSOR

Industry:

Education

Employment Period:

June 2008 to April 2009 (10 Months)

Duties and Responsibilities:

Acquired knowledge and skills on Teaching hotel and restaurant operations.

FRONT OFFICE AGENT

Industry:

Hotel / Hospitality

Employment Period:

March 2008 to June 2008 (3 Months)

Duties and Responsibilities:

Worked as a front office agent of the hotel.
Acquired knowledge and skills on checking in and out of the guest.

PRACTICUM TRAINEE

Industry:

Hotel / Hospitality

Employment Period:

May 2007 to June 2007 (1 Months)

Duties and Responsibilities:

Worked at the Banquet Sales, and Corporate Office
Kitchen operations. Acquired Knowledge and skills on various
Operations and procedure on both Office and Kitchen Procedures by assisting in filling files and preparation in the kitchen operations.

PRACTICUM TRAINEE

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

April 2007 to May 2007 (1 Months)

Duties and Responsibilities:

Worked at the Kitchen Sections of the Restaurant and Front of the House.
Acquired Knowledge and skills on service and operation of Food and Drinks by assisting the daily operation of the restaurant.

Media Admin Support (VA)

Industry:

Entertainment / Media

Employment Period:

August 2022 to February 2023 (6 Months)

Duties and Responsibilities:

Maintain and update media distribution lists Set up and participate in internal and external.
meetings: take the minutes of the meeting and follow through on timelines and deliverables.
Oversee client communications and manage the respective resources in a client “library.”
Participate in client and account team interaction, assist in creating client meeting and call reports, activity reports, status documents, and result reports
Monitor, track, and clip all editorial and social media coverage of clients and competitors.
Quality Control all the documents generated for spelling and formatting to ensure logos are perfectly placed, aligned accordingly – briefing documents, WIP documents, concept paper, minutes of meeting, content articles, clippings report, etc.
Manage the calendar and schedule (internal and external appointments) for the team
Administrative support to Account Manager on corporate documentation including trackers, presentations, reports, and others.
Manage and safe-keep all company-related documents and account assets in a systematic order.
Managing the timeline for reports and documentations – WIP documents, Minutes of
Meeting, Coverage Report, Briefing Document, Debrief report, etc.
Prepare and compile the regular client reports.(weekly, monthly, quarterly) and quarterly business updates

Admin Support (Seasonal) – (VA)

Industry:

Others

Employment Period:

February 2023 to August 2023 (6 Months)

Duties and Responsibilities:

Drafting responses for emails
Assisting with unsubscribe/scrubbing email addresses; and responding to easy membership emails
Downloading current attendee list for each conference. for the week to use as the excluded contact list in any marketing sends.
Populating program in clear format into consolidated spreadsheet
Creating agenda of program in EA
Drafting agendas for all committee meetings for all conferences
Creating session chair kits
Creating templates for new committee invitations for each conference
Managing/cleaning HubSpot databases

Back Office Administrator

Industry:

Employment Period:

February 2024 to March 2024 (1 Months)

Duties and Responsibilities:

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Hotel Restaurant Management

Graduation Date:

March 18, 2008

Located In:

Philippines

License and Certification: :

Dean's Lister

Skills

ADVANCED ★★★

Office 365, SAP, Autodesk Revit, People Skills, Adobe Acrobat, BlueBream, Business Analysis, Data Consolidation,

INTERMEDIATE ★★

LegalAdministrative SupportAdministrationSecretarial Skills

Work at Home Capabilities:

Internet Bandwidth: 25 Mbps
Working Environment: Private Room
Speed Test Result: Download 4.63 Upload5.21
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: HP
Processor: Intel Core i5
Operating System: Windows 10

All-inclusive Rate: USD $7.66/hr

Reslyn

Candidate ID: 442231

Virtual Assistant Back-Office Administrators Personal Assistant

ADVANCED

Appointment Setting, Administrative Support, Social Media Management, Email management...

INTERMEDIATE

SEO, Keyword Analysis, Backlinking, Website Builder...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Central Standard Time New Zealand Daylight Time UK London

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.66 per hour or $USD 663.44 per month

Full Time: $USD 7.66 per hour or $USD 1326.89 per month

Remote Staff Recruiter Comments

Gen has been working remotely since 2015 as an Executive Virtual Assistant within real estate companies in the US
- Marketing Analysis
- WordPress Management
- Payment Processing
- Taking Minutes of the Meeting
- Phone and Chat Support
- Calendar and Email Management
- Appointment Setting
- Lead Generation
- Skip Tracing
- Reporting
- Data Management
- Property Management
- Social Media Marketing
- SEO
She has good communication skills.
She is proficient with
- Microsoft Office
- WordPress
- AppFolio
- Dotloo
- Mojo
- Monday.com
- Canva.
She can start immediately for a part-time position and need two weeks' notice for a full-time position.

Predictive Index Behavioral Profile- Specialist
https://www.predictiveindex.com/reference-profile/specialist/

Strongest Behaviors

Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary

Reslyn is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Employment History

Executive Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

October 2015 to April 2018 (29 Months)

Duties and Responsibilities:

Handled incoming calls and scheduled appointments while managing client communications via email marketing campaigns.
Developed and executed monthly email marketing campaigns, including newsletters, to engage and inform clients.
Managed SEO strategies and designed custom websites to enhance online presence and search engine rankings.
Screened and scheduled interviews with potential candidates through phone and email, ensuring efficient communication and coordination.
Provided email correspondence and calendar management for clientele, senior leadership, and executive-level clients, ensuring smooth scheduling and prioritization.
Coordinated appointment setting, took detailed meeting minutes, updated notes and files, and transcribed voicemail messages for streamlined workflow.

Project Management

Industry:

Property / Real Estate

Employment Period:

October 2014 to May 2015 (7 Months)

Duties and Responsibilities:

Validated and entered property information into an online database from various property documents.
Proficiently used AppFolio and Dotloop for property management, including document handling and transaction processing.
Updated and maintained accurate property data using Google Sheets for real-time tracking and reporting.

Administrative Support

Industry:

Property / Real Estate

Employment Period:

January 2019 to June 2019 (4 Months)

Duties and Responsibilities:

Acted as Transaction Coordinator, managing the administrative process of real estate transactions from start to finish.
Designed postcards, flyers, posters, business cards, and feature sheets using Canva to support marketing efforts.
Handled social media management, including creating and scheduling posts to promote listings and engage with potential clients.
Managed property listings, ensuring accurate updates and maintenance across platforms.
Created and processed Fintrac of Records, Trade of Records, Data Forms, and MLS Listings to comply with regulatory requirements and ensure smooth transactions.

Administrative Support

Industry:

Property / Real Estate

Employment Period:

July 2017 to March 2020 (32 Months)

Duties and Responsibilities:

Managed CRM system using Salesforce for tracking and organizing client data.
Handled calendar management, ensuring timely scheduling of appointments and meetings.
Designed marketing materials using Canva for new listings, open houses, and sold properties.
Generated and recorded new leads in EDGE CRM, maintaining accurate and up-to-date information.
Managed social media ads on platforms like Facebook and Craigslist to promote listings and generate leads.
Updated and uploaded new property listings on MLS, ensuring accurate and timely information.
Created and set up new client profiles on the Touch Up Program for personalized communication.
Prepared comprehensive marketing presentation folders for buyers and sellers, showcasing property details and offers.

Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

October 2018 to November 2022 (48 Months)

Duties and Responsibilities:

Managed general administrative tasks, including MLS listings and lead generation to support business growth.
Performed skip tracing and imported new leads into CRM systems such as Keap Infusionsoft and Salesforce.
Handled CRM management, including adding, modifying, and nurturing leads to optimize client outreach and engagement.
Conducted cold calling and set appointments to generate new business opportunities.
Created comp reports and prepared partial CMA (Comparative Market Analysis) reports to assist in property valuations.
Prepared key process documents such as PSA (Purchase and Sale Agreement) and MOA (Memorandum of Agreement) for transaction completion.

Virtual Assistant

Industry:

Entertainment / Media

Employment Period:

June 2023 to March 2024 (9 Months)

Duties and Responsibilities:

Musician Outreach: Search social media forums to identify potential musicians to add to the database.
Communication: Engage with musicians to assess their interest in joining the database.
Data Entry: Accurately input musician information into the main database.
Reporting: Provide periodic updates on database progress and changes.
Administrative Support: Perform additional administrative tasks as needed.

Executive Assistant

Industry:

Property / Real Estate

Employment Period:

April 2023 to August 2024 (16 Months)

Duties and Responsibilities:

Email Marketing: Develop and manage targeted email marketing campaigns to enhance client engagement.
Content Creation: Create and design compelling content using tools like Canva to support marketing efforts.
Lead Generation: Strategically generate leads and conduct market research to expand client base.
Administrative Support: Provide administrative support, including calendar management, email correspondence, and phone handling.
CRM Management: Oversee and maintain CRM systems to ensure efficient client and data management.
Contract Drafting: Draft, review, and format real estate contracts with accuracy and attention to detail.
Property Management: Manage property acquisitions and dispositions, ensuring precise and efficient processes.

Chat Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2014 to June 2012 (29 Months)

Duties and Responsibilities:

Provide real-time customer service and support via chat for AT&T products and services.
Assist customers with inquiries regarding billing, account management, and service issues.
Troubleshoot and resolve technical problems related to AT&T products, such as mobile phones, internet, and television services.
Upsell additional services and upgrades based on customer needs and account history.
Ensure high customer satisfaction by providing timely and accurate information.
Maintain detailed records of customer interactions in the system.
Follow standard operating procedures to handle escalations and complex issues.
Collaborate with team members to meet service-level agreements and performance targets.
Stay up-to-date with AT&T products, services, and policies to provide accurate and helpful support.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2010 to June 2012 (28 Months)

Duties and Responsibilities:

Handle inbound calls from AT&T customers regarding billing, account inquiries, and service issues.
Assist customers in troubleshooting technical problems with AT&T services such as mobile, internet, and TV.
Process service requests, including account updates, plan changes, and cancellations.
Provide product and service information, as well as recommendations based on customer needs.
Resolve customer complaints and escalate issues when necessary to ensure customer satisfaction.
Conduct account verification and security checks for transactions and sensitive information.
Upsell AT&T products and services to meet customer needs and achieve sales targets.
Document customer interactions and transactions in the system for accurate record-keeping.
Follow company policies and procedures to meet performance and quality standards.

ADMINISTRATIVE SUPPORT

Industry:

Mining

Employment Period:

August 2018 to November 2018 (3 Months)

Duties and Responsibilities:

• Process orders online, online payment and appointment Scheduling.
• Calendar Management
• Social Media Manager (Online Interactions; Instragram & Facebook)

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Human Resource Management

Graduation Date:

May 31, 2018

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Appointment Setting, Administrative Support, Social Media Management, Email management, Market Research, Lead Generation, Call Handling, Customer Service Management, Chat Support, Amazon Product Research, Adobe Acrobat,

INTERMEDIATE ★★

SEO, Keyword Analysis, BacklinkingWebsite BuilderRecruitingWordPressFacebook Ads

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: Download: 27.96, Upload: 42.64
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: NVision
Processor: AMD Ryzen 3 2200G with Radeon Vega Graphics 3.50 GHz
Operating System: Windows 10

All-inclusive Rate: USD $8.63/hr

Rochel

Candidate ID: 442006

Accounting & Bookkeeping Xero Accountants QuickBooks Accountants Bookkeepers

ADVANCED

Administrative Skills, Financial Accounting, Data Entry, Invoicing...

INTERMEDIATE

QuickBooks, Xero, AppFolio, SAP Accounting...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.63 per hour or $USD 748.16 per month

Full Time: $USD 8.63 per hour or $USD 1496.32 per month

Remote Staff Recruiter Comments

Roch is a Commerce graduate and has been working for 16 years now. In 2016, she transitioned to remote work where she provided her services to US, AU, and UK-based clients in real estate, fitness, and finance industries, respectively. Her most recent job was as an on-call Transaction Coordinator for a US-based real estate company.
She is proficient in supporting the following:
- Bookkeeping
- Data entry
- Accounts payable management
- Accounts receivable management
- Invoice processing
- Property Listing
- Database management
- Bank reconciliation using Xero
Roch also had the opportunity to support customers and perform some admin tasks such as email management, research, data entry, social media management, and a little project management.
With her local employment, she did timekeeping and payroll, along with 201 file record-keeping.
She used software and applications such as Xero, QuickBooks Desktop, AppFolio, SAP, Oracle, Zeevou, Google Workspace (Drive, Spreadsheets), Asana, Microsoft Office Apps (Outlook, Excel, Word, PowerPoint), Slack, WhatsApp, Asana, Trello, and PT Minder.
She can start anytime.
She is amenable to working in any time zone for either part-time or full-time roles

Predictive Index Behavioral Profile - Artisan

Strongest Behaviors

Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.

Behavioral Summary

Rochel Arabelle is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Rochel Arabelle plans ahead, double checks, and follows up carefully on decisions and actions.

Employment History

Finance and Accounting Specialist

Industry:

Others

Employment Period:

April 2006 to September 2019 (161 Months)

Duties and Responsibilities:

Admin tasks
Email Management task
Invoicing
Finance Reports
Cash allocation
AR and AP process
HR roles (recruitment / maintaining and updating 201 files )
Real Estate tasks

Real Estate Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

January 2016 to August 2016 (7 Months)

Duties and Responsibilities:

Process Invoices and Research
Email management / Update lead's files
Maintain and update lead's report
Create Marketing materials / Flyers
Email management
Checking property bookings and guests inquiries

Admin / Personal Assistant

Industry:

Grooming / Beauty / Fitness

Employment Period:

October 2016 to January 2018 (15 Months)

Duties and Responsibilities:

Manage and create Finance Report
Accounts Receivable process and reports
Accounts Payable process and reports
Create and process Invoices and Billings
Basic Auditing and Reconciliation
Email management (handled inquiries )
Social media management ( create and manage postings)
Monitor and update client's progress and profiling
Research and admin tasks
Engaged in business planning for business growth

CSR / Loan Virtual Assistant

Industry:

Banking / Financial Services

Employment Period:

September 2017 to August 2018 (11 Months)

Duties and Responsibilities:

Manage and analyze client's Bank Statement and Credit File reports
Email management
Client's verification and update/monitor client's details

Bookkeeper / Bill Entry

Industry:

Accounting / Audit / Tax

Employment Period:

November 2019 to February 2020 (2 Months)

Duties and Responsibilities:

Allocation and post of transaction bills
Process / verify / check Invoices and Bills
Maintain and update client's details

General Executive Assistant

Industry:

Property / Real Estate

Employment Period:

July 2019 to March 2021 (20 Months)

Duties and Responsibilities:

Manage and create Finance Report
Accounts Receivable process and reports
Accounts Payable process and reports
Create and process Invoices and Billings
Basic Auditing and Reconciliation
Email management (handled inquiries )
Social media management ( create and manage postings)
Manage Property listing
Research / Data Entry

Accounts Payable Assistant

Industry:

Manufacturing / Production

Employment Period:

April 2020 to October 2023 (42 Months)

Duties and Responsibilities:

Manage and monitor AR and AP on the Supplier’s Account
Accounts Payable process and reports
Accounts Receivable process and reports
Create, verify, and process Invoices and Billings
Check ETA for deliveries related to time frame
Monitor product deliveries related to any discrepancies
Email management (handled supplier's inquiries )
Chasing supplier's for payments and Invoices
Research, reports, and admin tasks

Transaction Coordinator | Admin VA

Industry:

Property / Real Estate

Employment Period:

September 2023 to October 2023 (1 Months)

Duties and Responsibilities:

Dealt with creation and contract offers
Manage, monitor, and update leads
Social media posting of available properties
Email Management for inquires

Education History

Field of Study:

Commerce

Major:

Business Management

Graduation Date:

January 1, 2006

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Administrative Skills, Financial Accounting, Data Entry, Invoicing, Customer Handling, Personal Assistance, Bookkeeping, Billing, Real Estate, Accounts Payable Management, Accounts Receivable Management,

INTERMEDIATE ★★

QuickBooks, Xero, AppFolio, SAP AccountingCRMOracleAsanaTrello

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: https://www.speedtest.net/result/13977832367
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: N/A
Processor: Intel Core i3
Operating System: Windows 10

All-inclusive Rate: USD $11.08/hr

Pamela

Candidate ID: 441857

Administrative Digital Marketers

ADVANCED

Social Media Management...

INTERMEDIATE

Digital Marketing, Graphic Design, Photo Editing, Social Media Marketing...

Employment Preferences

Availability:

Full Time Part Time

Preferred Timezone:

Australian Eastern Standard Time Australian Central Standard Time Australian Western Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.63 per hour or $USD 748.16 per month

Full Time: $USD 11.08 per hour or $USD 1919.90 per month

Remote Staff Recruiter Comments

Pamela has been working for more than 6 years and has been in influencer marketing, social media management, and graphic design. She has a degree in Business Administration majoring in Marketing Management.
She has Certifications in:
- Social Media Management
She handles video transcriptions, social media management, and graphic designing for Youtube thumbnails. She has expertise in Graphic design, she created marketing materials and managed product branding and sales. She also managed E-commerce platforms like sales and enhancing brand presence.
She used the following tech stack:
- Chat GPT
- Google Suites
- Canva
- ClickUp
- Asana
- Capcut
- WordPress
- Frame.io
She can start immediately and is open for full-time and part-time positions.

Predictive Index Behavioral Profile - Adapter

Strongest Behavior

Socially-focused, generally empathizes with people, seeing their point of view or understanding their emotions. Positive communication.
Teaches and shares; generally interested in working collaboratively with others to help out.
Friendly and service-oriented; drives for the “greater good” rather than individual goals. Promotes teamwork by sharing authority.

Behavioral Summary

Pamela Mae is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

In most circumstances, she is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. From time to time, their behavior may come across as challenging the status quo, and at times, they are comfortable following the rules.

Employment History

Marketing Specialist

Industry:

Automobile / Automotive Ancillary / Vehicle

Employment Period:

March 2018 to August 2019 (17 Months)

Duties and Responsibilities:

Proficient in Graphic Design for marketing and promotional materials.
Skilled in Microsoft Office 365 for efficient data and document management.
Experienced in vendor management to facilitate smooth operations and procurement processes

Content Producer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

September 2022 to November 2023 (14 Months)

Duties and Responsibilities:

Proficient in video editing, with a strong portfolio of engaging and visually appealing content.
Expertise in fixing video transcriptions, ensuring accuracy and accessibility.
Successful management of social media platforms, leading to a significant increase in engagement and brand visibility.
Creative graphic design skills, specializing in eye-catching YouTube thumbnails that drive clicks and views.

Marketing Assistant/Social Media Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2021 to June 2023 (20 Months)

Duties and Responsibilities:

Developed and executed successful social media strategies, resulting in a 40% increase in online engagement.
Proficient in content creation and community engagement, fostering brand loyalty and growth.

Founder & Content Creator

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2022 to November 2023 (15 Months)

Duties and Responsibilities:

Proficient in Graphic Design, crafting visually captivating content.
Skilled in Social Media Management, driving online growth and engagement.
Expert in Partnership & Promotion Management, excelling in deals, collaborations, and giveaways for successful brand promotion

Marketing and Social Media Manager

Industry:

Employment Period:

October 2021 to June 2023 (20 Months)

Duties and Responsibilities:

Expert in Graphic Design, crafting visually captivating marketing materials.
Proficient in Social Media Management, driving online growth and engagement.
Strong background in Public Relations and Influencer Marketing, forging strategic partnerships and brand advocacy.
Effective coordination of high-impact events and product launches.
Exceptional Customer Service and Support, ensuring top-tier satisfaction.
Shopee platform expert, driving e-commerce sales and enhancing brand presence

Project Manager

Industry:

General & Wholesale Trading

Employment Period:

May 2022 to August 2022 (3 Months)

Duties and Responsibilities:

Successfully led project teams and ensured on-time, within-budget delivery.
Client success management, fostering strong client relationships and satisfaction.

Project Manager

Industry:

Entertainment / Media

Employment Period:

May 2022 to August 2022 (3 Months)

Duties and Responsibilities:

Successfully led project teams and ensured on-time, within-budget delivery.
Client success management, fostering strong client relationships and satisfaction.

Social Media Manager

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2021 to December 2021 (4 Months)

Duties and Responsibilities:

Social media management, overseeing platforms, engagement, and content strategy.
Copywriting, crafting compelling and effective social media content.
Content planning, developing content calendars and strategies for targeted outreach.

Digital Marketing Executive

Industry:

Computer / Information Technology (Software)

Employment Period:

March 2022 to April 2022 (1 Months)

Duties and Responsibilities:

Expertise, leveraging cutting-edge technologies for innovative digital marketing strategies.
Proficient in Facebook Ads, driving targeted ad campaigns and audience engagement.
Email Marketing, crafting and executing effective email marketing campaigns for lead generation and conversion

Freelance Marketing Specialist

Industry:

Healthcare / Medical

Employment Period:

July 2019 to August 2019 (1 Months)

Duties and Responsibilities:

Proficient in Graphic Design for visually appealing marketing materials.
Expert in Marketing Campaign creation for effective client communication and business growth.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Marketing Management

Graduation Date:

March 30, 2019

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Social Media Management

INTERMEDIATE ★★

Digital MarketingGraphic DesignPhoto EditingSocial Media Marketing

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result:
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: Customed
Processor: Intel Core i5
Operating System: Windows 10

All-inclusive Rate: USD $12.05/hr

Vince

Candidate ID: 441643

Web Development WordPress Developers

ADVANCED

PHP, WordPress Development, Laravel, MySQL...

INTERMEDIATE

SEO, Video Editing, Hardware Troubleshooting, Network Administration...

Employment Preferences

Availability:

Part Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 12.05 per hour or $USD 1044.67 per month

Remote Staff Recruiter Comments

Vince has been a web developer for around 7 years working for local and offshore clients within NGO, IT & Construction industries.
He was able to cater clients based in Australia, Korea, and US
He developed a lot of websites already such as for events, online learning management systems, automotive, real estate and more
He has also experience working with eCommerce websites using themeco
Skilled in using these tools/technologies:
WordPress
WooCommerce
PHP
CodeIgniter
Laravel
MySQL
HTML, CSS, Javascript
Bootstrap
ACF (Advance Custom Fit)
Asana
ClickUp

For website builders, he is adept at using Elementor and WP Bakery.

He can customize themes and plugins as well.

He has also done a staging website to perform testing and to ensure that the website will run smoothly when placed in the live environment

He is a highly capable WordPress Developer with solid full-stack experience, including PHP, MySQL, SEO, and modern page builders.

He also communicates with clients in terms of gathering requirements and doing progress reports

He has also worked asa Project Manager, where he oversees the workload allocation

He has strong SEO background including on-page SEO, technical SEO, Google Analytics/Search Console, Google Tag Manager.SEO performance tasks done in Practice Edge, Fox and Lee, and Arash Law.

Has basic experience in graphics design, social media management, and network administration

He is available to start immediately for part-time position

Predictive Index Behavioral Profile - Controller

Controller - The Predictive Index

Strongest Behavior

Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.

Behavioral Summary

Vince is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.

Vince has been a web developer for around 5 years working for local and offshore clients within NGO, IT & Construction industries.
He was able to cater clients based in Australia, Korea, and US
He developed a lot of websites already such as for events, online learning management systems, automotive, real estate and more
He has also experience working with eCommerce websites using themeco
Skilled in using these tools/technologies:
- WordPress
- WooCommerce
- PHP
- CodeIgniter
- Laravel
- MySQL
- HTML, CSS, Javascript
- Bootstrap
- ACF (Advance Custom Fit)
- Asana
- ClickUp
For website builders, he is adept in using Elementor and WP Bakery.
He can customize themes and plugins as well.
He has also do stagging website to perform testing and to ensure that the website will run smoothly when placed in the live environment
He also do communicate with clients in terms of gathering requirements and doing progress report
He has also worked as Project Manager, where he oversee the workload allocation
Has background also with SEO, able to work on Google Analytics, eCommerce analytics, Google Search console and with use of Yoast SEO. He also has experience with on-page SEO, google tag manager, and backlinking
Has basic experience in graphics design, social media management and network administration
He is available to start immediately for part-time

Predictive Index Behavioral Profile - Controller
Controller - The Predictive Index

Strongest Behavior

Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.

Behavioral Summary

Vince is a self-disciplined, conscientious person who will develop a high degree of expertise and skill in a specialized job. Has the drive to get things done right and in accordance with established standards of accuracy and quality.

Employment History

Frontend WordPress Developer

Industry:

Retail / Merchandise

Employment Period:

May 2022 to March 2023 (9 Months)

Duties and Responsibilities:

Develop Ecommerce Website from Scratch (Sage Theme)
Install Custom Plugins and ACF datas
Managed data analytics and google tag manager Troubleshoot, Develop and Redesign Websites

Web Developer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

May 2022 to July 2022 (2 Months)

Duties and Responsibilities:

Building SEO landing pages
Site speed optimization
Page template customizations
Technical issues identified in SEO Website Audits.
Fixing any technical website issues
Basic On-page SEO implementation
Using WordPress page builders to build SEO landing pages.
Using WordPress multi page generators and understanding shortcodes.
Google Tag Manager and Google Analytics expertise.
Be able to confidently track cross domain iFrame conversions using Tag Manager.

Web Developer

Industry:

Healthcare / Medical

Employment Period:

September 2017 to June 2019 (21 Months)

Duties and Responsibilities:

Develop and Enhance their Clients Websites
Handled Real Estate Website, Car Auto Supply and Baby Products Websites and many more.
Managed complex projects from start to finish
Collaborated with other designers \
Translated requirements into polished, high-level designs

Project Manager

Industry:

Non-Profit Organisation / Social Services / NGO

Employment Period:

June 2017 to April 2022 (58 Months)

Duties and Responsibilities:

Conduct day-to-day project coordination, planning, and implementation across our teams
Create functional and technical application software
Develop multiple website for all affiliated organizations

Website Development:

Building Custom Website
Theme Development and Customization
Plugin Development and Customization
WordPress Errors fixing
Building Custom Template
Social media & Payment gateway Integration (PayPal, Stripe, etc)
Autoresponder Integration(MailChimp, Aweber, Sendgrid)
E-commerce/Woocommerce store
Fully Responsive Design
Developed mobile friendly sites

SEO:

SEO Website Audit
Keyword Research
Creating Roadmap
Technical SEO
On-Page SEO
Off-Page SEO

Full Stack Web Developer (Part-Time)

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

December 2022 to August 2024 (19 Months)

Duties and Responsibilities:

Develop Ecommerce Website from Scratch (Themeco)
Collaborated with other designers
Manage Cloudways Hosting and Domain DNS

Senior Web Developer

Industry:

Law / Legal

Employment Period:

August 2024 to December 2024 (3 Months)

Duties and Responsibilities:

Coordinated daily project planning & execution.
Designed & implemented functional & technical solutions.
Developed and managed multiple WordPress sites.
Integrated on-page & technical SEO best practices (keyword research, metadata optimization, site speed improvements) to boost organic traffic.
Monitored performance using Google Analytics and Search Console.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Computer Engineering

Graduation Date:

June 2, 2017

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

PHP, WordPress Development, Laravel, MySQL, Graphic Design, DNS Troubleshooting, WHMCS, Web Hosting,

INTERMEDIATE ★★

SEO, Video Editing, Hardware TroubleshootingNetwork AdministrationPythonSocial Media ManagementDigital Marketing

Work at Home Capabilities:

Internet Bandwidth: 100 Mbps and above
Working Environment: Private Room
Speed Test Result:
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: B550 Aorus Pro Motherboard
Processor: AMD Ryzen 5 3600x 6 Core
Operating System: Windows 10

All-inclusive Rate: USD $8.14/hr

Hazel

Candidate ID: 441541

Customer Support Phone Support Agents Email Support Agents Chat Support Agents

ADVANCED

Email Handling, Chat Support, Customer Service, Fraud Analysis...

INTERMEDIATE

AS/400 iSeries, Shopify, Zendesk, Salesforce CRM...

Employment Preferences

Availability:

Part Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.14 per hour or $USD 705.80 per month

Remote Staff Recruiter Comments

Hazel has a bachelor's degree in Hotel and Restaurant Management.

She has good communication skills, she can express herself well in a professional manner.

She has 7 years of experience in the BPO industry and is currently working as a Fraud Analyst.

In her current role, she is required to do a thorough investigation with customers and meticulously examine customer transactions for fraudulent activities while maintaining the confidentiality of all information.

The tools/technologies she has experience in using include:

MS Office
Shopify
Zendesk
AS400

The industries she worked for included e-commerce, telecommunications, and finance.

As a Customer Service Professional, she has great exposure to the following:

Phone, email, and chat handling
Maintaining confidential customer data Troubleshooting equipment and system issues
Processing orders, tracking orders, and assisting with payments.
Making recommendations based on extensive product knowledge.
Account management
Promotion of available products.
Fraud investigation and prevention.

Other skills she possesses consist of events management, CRM management, e-commerce experience, basic real estate principles, lead generation, and data entry.

She is available to work full-time. Can start immediately.

Employment History

Consultant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2013 to July 2015 (29 Months)

Duties and Responsibilities:

Assisting customers with account-related concerns such as money transfers, disputes, transaction reading, stop payments, checking of balance, tax refund, and direct deposit.
Managing incoming calls and customer service inquiries.
Maintaining confidential data security for customers.

Agent

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2015 to June 2016 (10 Months)

Duties and Responsibilities:

Supports customers by providing helpful information, answering questions, and responding to complaints.
Troubleshoot equipment and system problems.
Processed payments over the phone.

CSR, Inbound 1 / Email Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2016 to January 2018 (19 Months)

Duties and Responsibilities:

Assisting customers with their business needs such as order tracking, placing orders, returns and cancellations.
Promoted available products and services to customers during service, account management, and order calls.
Assisting customers by listening closely, finding solutions to problems, and making recommendations based on extensive product knowledge.
Resolve customers’ business concerns via phone and email.
Answer questions about warranties or terms of sale.

CSR, Inbound 1 / Email and Chat support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2020 to December 2020 (7 Months)

Duties and Responsibilities:

Corresponded with customers to resolve order issues and concerns.
Assisting customers with placing and tracking orders.
Processed orders, credits, and returns.
Resolve customer concerns via phone, email, and chat.

Fraud Analyst / Advisor 1, Customer Service

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2021 to August 2022 (15 Months)

Duties and Responsibilities:

Examine customer transactions for fraudulent activity such as account takeover, family fraud, theft, and other similar risks.
Maintain the confidentiality of all information gathered during the investigation. Determine existing fraud trends by analyzing accounts and transaction patterns. Offer professional analytical expertise in the areas of fraud prevention and loss control.
Keep an eye on real-time queues and identify high-risk transactions in the company's portfolio.
Investigates forgery and theft in the context of a customer's account and transactions.

CSR 1

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2023 to June 2024 (17 Months)

Duties and Responsibilities:

Responding promptly to customer inquiries from Australia and New Zealand.
Communicating with customers via phone and email.
Assist company administrators in arranging training for workers and assuring that both workers and the company are compliant.
Verify worker and company documents, such as insurance, IDs, certificates and licenses.

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Hotel and Restaurant Management

Graduation Date:

January 1, 2021

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Email HandlingChat SupportCustomer ServiceFraud Analysis

INTERMEDIATE ★★

AS/400 iSeriesShopifyZendeskSalesforce CRM

Work at Home Capabilities:

Internet Bandwidth: 25 Mbps
Working Environment: Private Room
Speed Test Result: Download: 14.19, Upload: 25.35
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Asus
Processor: 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz
Operating System: Windows 10

All-inclusive Rate: USD $8.63/hr

Carlo

Candidate ID: 440931

Web Development Front-End Developers WordPress Developers Graphic Designers

ADVANCED

WordPress, WooCommerce, Landing Page Design...

INTERMEDIATE

Graphic Design, Illustration, PHP, Project Management...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 10.59 per hour or $USD 917.59 per month

Full Time: $USD 8.63 per hour or $USD 1496.32 per month

Remote Staff Recruiter Comments

Carlo has at least six years of combined experience in web design, development, graphic design, and project management. His diverse skill set, encompassing both technical and creative aspects, demonstrates a comprehensive approach to digital solutions.
He has a bachelor's degree in Computer Science.
He has average communication skills with a slight accent.

He developed and designed websites using CMS platforms like WordPress, Wix, WooCommerce, and others.
Managed projects and a team of 18, ensuring client satisfaction and efficient project delivery.
Worked in various roles such as Web Developer, Graphic Designer, and Project Manager across different industries, enhancing his versatility.

He is proficient in Adobe XD and Figma for mockup designs.
Skilled in video editing for marketing and testimonials.
Competence in handling multiple CMS and coding platforms.

Developed numerous websites from scratch, employing various CMS platforms, highlighting his technical expertise.
Designed impactful graphics for marketing and social media, demonstrating his creative abilities.

Technical Skills

Web Development: Proficient in PHP, HTML/HTML5, CSS/CSS3, Javascript, and JQuery, with over six years of practical experience. He can edit plugins and themes. He can convert PSDs to WordPress/HTML/CSS.
CMS Platforms: Expertise in WordPress, WooCommerce, Wix, Shopify, and ClickFunnels.
Design Tools: Advanced skills in Adobe Photoshop, Illustrator, and InDesign.
Email Marketing: Basic skills in email marketing, integrating email campaigns with web and social media strategies.

Digital Marketing: Basic knowledge in Email marketing, SEO, and Social Media Marketing

Carlo is available to start immediately to part-time opportunities.

Predictive Index Behavioral Profile - Operator
Cognitive: 180

Strongest Behavior

Drive to protect the company against risk by doing things in general accordance with established standards.
Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
Detail-oriented and helpful; works comfortably as part of a team and often checks work.

Behavioral Summary
Carlo has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

Will focus on the details of the work and will handle them with somewhat better than average accuracy. In work involving repeated contact with people, Carlo Erano will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.

Employment History

Web Graphic Designer / Web Developer / Video Editor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2016 to June 2018 (27 Months)

Duties and Responsibilities:

As a Web Designer, I create a mockup design for the website using Adobe XD, and Figma.
As a Web Developer, I developed a website using a different platform and CMS like WordPress
As a Graphic Designer, I designed a different kinds of graphic design for marketing, social media, and print design.
As a Project Manager, I handled client conversations, and analyzed all the projects that came from the client before distributing them to my team. I have 18 people with different skills in my team.

Web Graphic Designer / Web Developer / Video Editor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2018 to September 2023 (63 Months)

Duties and Responsibilities:

As a Web Designer, I create a mockup design for the website using Adobe XD, and Figma.
As a Web Developer, I developed a website using a different platform and CMS like WordPress
As a Graphic Designer, I designed a different kinds of graphic design for marketing, social media, and print design.
As a Video Editor, I edited the raw video file for the marketing, vlog, and testimonials.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Computer Science

Graduation Date:

March 2, 2016

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

WordPressWooCommerceLanding Page Design

INTERMEDIATE ★★

Graphic Design, IllustrationPHPProject ManagementSEOVideo Editing

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result:
Internet Type: Fiber
Hardware Type: Desktop
Brand Name: MSI
Processor: Intel Core i5
Operating System: Windows 10

All-inclusive Rate: USD $9.61/hr

Therese

Candidate ID: 440794

Virtual Assistant Legal Staff

ADVANCED

Academic Research, Academic Writing, Administrative Support, Analytical Skills...

INTERMEDIATE

Account Management, Ad Design, Administrative Skills, Analytical Review...

Employment Preferences

Availability:

Part Time Full Time

Preferred Timezone:

Australian Western Standard Time Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.61 per hour or $USD 832.88 per month

Full Time: $USD 9.61 per hour or $USD 1665.75 per month

Remote Staff Recruiter Comments

Therese Angelica “Anj” is a dedicated legal professional with over six years of comprehensive experience in the legal field, encompassing litigation, corporate legal support, real estate law, contract management, and client stakeholder liaison. Her background includes work with both Philippine law firms and global business process outsourcing companies, supporting a diverse range of jurisdictions including Australia, North America, EMEA, and APAC.

Anj previously worked with Remote Staff in 2022, where she supported an Australian legal firm remotely, gaining hands-on experience with Australian legal documentation and filing systems.

Work Experience Summary:

Senior Paralegal – Local Law Firm (Philippines)

Drafted legal pleadings, contracts, demand letters, and company resolutions
Handled litigation and corporate accounts including labor disputes, family, real estate, and criminal law
Represented corporate retainer clients in labor-related proceedings
Managed 30–40 active cases simultaneously

Paralegal (Remote) – Australian Law Firm (via Remote Staff)

Drafted demand letters and legal pleadings
Utilized eLodgment, Australia’s digital court filing system
Gained insight into Australian legal workflow and court practices

Contract Management Specialist – Global Tech Operations Center

Oversaw end-to-end contract lifecycle management for multinational clients
Handled global contracts across North America, LATAM, EMEA, and APAC
Liaised with internal legal teams, vendors, and corporate stakeholders
Tools used: Salesforce, DocuSign, Lying Hub, Google Workspace, MS Office

Key Strengths:

Solid background in both litigation and corporate law support
Familiarity with Australian legal practices, tools, and remote workflows
Strong stakeholder communication skills across global regions
Highly organized and capable of managing high volumes of cases
Comfortable working under pressure and independently

She can start immediately and is amenable to full-time work arrangements.

Predictive Index Behavioral Profile - Artisan

Strongest Behavior

Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
Operationally, as opposed to socially, focused. Thinks, in specic terms, about what needs to be done and how to do it accurately and awlessly; follows, in a literal way, that execution plan.

Behavioral Summary

Therese Angelica is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Therese Angelica plans ahead, double checks, and follows up carefully on decisions and actions.

Anj has been working for over 3 years within the Law/Real Estate industries.
She has skills/expertise in doing the following:
- Administrative Assistance
- Legal Research
- Drafting Legal documents (e.g. demand letters, affidavits & pleadings)
- Case Management
- Contract Reviews
Adept in using the following tools/technologies:
- MS Office Applications
- MS Teams
- Google Sheet & Docs
- Canva (for basic creatives)
She is available to start immediately for part-time

Employment History

PARALEGAL VIRTUAL ASSISTANT

Industry:

Law / Legal

Employment Period:

April 2022 to August 2022 (3 Months)

Duties and Responsibilities:

Organizing and maintaining case files, including documents, evidence, and other relevant materials.
Reviewing legal documents, summarizing them, and identifying key information.
Conducting legal research, finding relevant precedents, and preparing summaries for lawyers.
Drafting legal documents such as briefs, pleadings, and correspondence.
Assisting with court logistics, including filing documents, preparing briefs to counsel, and taking documents to court.
Managing the discovery phase of a case, including interviewing clients and witnesses.
Providing administrative support to lawyers and other legal staff. *Communicating with clients and other stakeholders.
Depending on the area of litigation, paralegals may also be involved in tasks such as preparing exhibits for depositions or managing complex electronic discovery.

LITIGATION PARALEGAL

Industry:

Property / Real Estate

Employment Period:

May 2019 to March 2020 (10 Months)

Duties and Responsibilities:

Provides critical support in litigation cases to ensure effective case management.
Prepares a wide range of legal documents, including pleadings, motions, and briefs, with accuracy and attention to detail.
Assists counsels with trial preparation by organizing evidence, preparing exhibits, and coordinating witness schedules.
Conducts thorough legal research to support case strategies and legal arguments.
Monitors case progress and deadlines to ensure timely completion of all tasks.
Collaborates with legal teams to develop and implement effective case strategies. *Ensures compliance with all legal requirements and court procedures.

PARALEGAL

Industry:

Law / Legal

Employment Period:

July 2020 to October 2023 (39 Months)

Duties and Responsibilities:

Provides advanced legal support and expertise in managing cases.
Contributes significantly to the successful resolution of cases while maintaining adherence to deadlines and legal requirements.
Manages client files efficiently to ensure all necessary documentation is organized and accessible.
Conducts in-depth legal research to support case strategies and legal arguments.
Drafts intricate legal documents, including briefs, motions, and contracts, with precision and attention to detail.
Supervises junior paralegals, providing guidance and oversight to ensure high-quality work.
Oversees discovery procedures, including the collection, review, and production of documents.
Prepares witnesses for depositions, ensuring they are well-informed and confident.
Actively collaborates with lawyers and clients throughout the legal process to ensure effective communication and case strategy alignment.

Contract Management Specialist

Industry:

Computer / Information Technology (Software)

Employment Period:

November 2023 to December 2024 (13 Months)

Duties and Responsibilities:

Utilizes extensive experience to manage high-value agreements effectively.
Leads the creation, negotiation, and administration of complex contracts within the organization.
Ensures all contracts comply with legal requirements and align with business objectives.
Implements best practices in contract management to optimize organizational performance.
Provides strategic guidance on contract-related matters to senior management.
Conducts thorough reviews and assessments of contract terms and conditions.
Facilitates smooth communication and collaboration between stakeholders during contract negotiations.
Monitors contract performance and addresses any issues or disputes promptly.
Continuously updates knowledge on industry trends and legal regulations to maintain compliance and improve contract management processes.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Business Management

Graduation Date:

April 12, 2019

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Law

Major:

Juris Doctor

Graduation Date:

July 23, 2024

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Academic Research, Academic Writing, Administrative Support, Analytical Skills, Legal Writing, Paralegal,

INTERMEDIATE ★★

Account ManagementAd DesignAdministrative SkillsAnalytical ReviewArticle Submission

Work at Home Capabilities:

Internet Bandwidth: Between 5mbps to 100mbps
Working Environment: Private Room
Speed Test Result: Download: 97.15, Upload: 15.36
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Apple
Processor: M3
Operating System: MacOS X

All-inclusive Rate: USD $7.66/hr

April

Candidate ID: 440190

Administrative Technical Support Specialists Phone Support Agents Email Support Agents

ADVANCED

Customer Service, Customer Retention, Organizational Skills, Time Management...

INTERMEDIATE

Business Analysis, Lead Generation, Technical Support, Reporting Analysis...

Employment Preferences

Availability:

Full Time Part Time

Preferred Timezone:

Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London

Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.66 per hour or $USD 663.44 per month

Full Time: $USD 7.66 per hour or $USD 1326.89 per month

Remote Staff Recruiter Comments

April started her career as a chat support agent where she did billing inquiries, handling bank statements and other related tasks asked me being a Customer Support Representative. She also did technical support for MS OS, Apple Mac and VoIP
She then worked as a biller for an insurance companies based in the US.
She worked for a general VA for an e-Commerce account where she did the following:
- Assisted two different Clients in handling end to end process for order entry thru woo commerce,
  invoicing, inventory, customer support.
- Contact and follow up clients for Bulk orders and create mock-up designs before approval.
- Communicate with onshore designers to finalize custom designs.
- Other administrative tasks such as lead mining, creating sales reports and email management.
She also worked with a RE US agency where she was tasked to re-assess the market value of a property. She does Broker's Price Opinion.
She is knowledgeable with the following tools:
- Craigslist
- ProAgent
- Listing Booster
- Trulia
- Zillow
She can start immediately.

Employment History

Chat Support Agent

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2012 to January 2013 (12 Months)

Duties and Responsibilities:

Do billing inquiries, regarding bank charges, bank statements, and other related tasks asked of me being a Customer Support Representative.
Do technical support and are knowledgeable to address issues using current Microso Windows OS and Apple-Mac.
Trouble shoots Voice Over Internet Protocol ("VoIP") issues for USA and Canada customers of magic Jack
Offer and up sell customer packages for magic Jack products
Dispatches local technicians to customer's premises when issues were not fully addressed thru online inquiry.

Real Estate Virtual Assistant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2014 to June 2015 (15 Months)

Duties and Responsibilities:

Trained to make a re-profiling of real estate assets such as re-assessing the current market value of a property.
I do Marketing at Craigslist, ProAgent, Listing Booster, Trulia, Zillow, etc. I also assist on filing documents and contracts for buyers to sign.
I do Brokers Price Opinion (BPO and Inspection).
I am aware and I deal with Web Sites like SingleSource, VRM, Pyramid, Aspen, Resnet, Equator, HECM, etc.

Customer Service Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2015 to March 2016 (6 Months)

Duties and Responsibilities:

Do billing inquiries, regarding bank charges, bank statements, and other related tasks asked of from me being a Customer Support
Assisting Health Insurance benefit concern
Outbound calls to providers/Medical Group.
Sending out back office reports.

Health Maintenance Organization Biller

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2016 to June 2017 (13 Months)

Duties and Responsibilities:

Outbound calls to Insurance/Provider relation and gather reports for claims status.
Process and address claims issue to have the claim paid accordingly.
Send out emails to provider relation and back end reports.

General Virtual Assistant

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2017 to August 2019 (22 Months)

Duties and Responsibilities:

Assisted two different Clients in handling end to end process for order entry thru WooCommerce, invoicing, inventory, customer support.
Contact and follow up clients for Bulk orders and create mock-up designs before approval.
Communicate with onshore designers to finalize custom designs.
Other administrative tasks such as lead mining, creating sales reports and email management.

Recruitment Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2019 to April 2022 (31 Months)

Duties and Responsibilities:

Source new applicants through Facebook, Linkedin, Kalibr, Bossjobs, Kalibr and other sourcing websites.
Screen application and qualify applicants before we move them for initial interviews.
Handle Initial assessment by preparing a set of questions to evaluate applicant's behavior and qualification.
Create a candidate profile and endorse them to the talent pool should they pass the initial screening.
Other administrative tasks such as creating and submitting reports, responding to online inquiries.

Recruitment Specialist

Industry:

Manufacturing / Production

Employment Period:

April 2022 to August 2022 (4 Months)

Duties and Responsibilities:

Screen application and qualify applicants before we move them for initial interviews in Asana.
Handle Initial assessment by preparing a set of questions to evaluate the applicant’s behavior and qualification.
Create a candidate profile and endorse them to the talent pool should they pass the initial screening.
Conduct a Background check.
Handle Offer call and prepare offer letter & NDAs
Execute onboarding
Other administrative tasks include creating and submitting reports and responding to online inquiries.

Recruitment Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2022 to March 2025 (29 Months)

Duties and Responsibilities:

Source and manage Job boards to gather and collect potential applicants.
Conduct background checks for endorsed candidates.
Setup and facilitate client calls.
Ensure all tracker and reports are accurate and updated.
Keeps track of the total number of all the applications received across all job boards.

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Hospitality Management

Graduation Date:

January 1, 2012

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Business Studies/Administration/Management

Major:

General Education

Graduation Date:

January 1, 2014

Located In:

Philippines

License and Certification: :

N/A

Skills

ADVANCED ★★★

Customer Service, Customer Retention, Organizational Skills, Time Management, Interpersonal Skills, Critical Thinking, Email Handling, Phone Support, Research, Recruiting, Data Entry,

INTERMEDIATE ★★

Business AnalysisLead GenerationTechnical SupportReporting Analysis

Work at Home Capabilities:

Internet Bandwidth: 25 Mbps
Working Environment: Private Room
Speed Test Result:
Internet Type: Fiber
Hardware Type: Laptop
Brand Name: Lenovo
Processor: Intel Core i3
Operating System: Windows 10

Previous 32 33 34 35 36 Next

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Get 100% of the Performance for 30% of the Cost.