It’s a small world after all, thanks to the rapid pace of technological innovation. Nowadays, nearly every startup is a virtual team, since most don’t start out with dedicated office space, and some or all members of the team work part-time or out of their own home. They may not even be in the same city or the same country.
Working effectively with a Filipino virtual assistant has many challenges. How do entrepreneurs establish and maintain rapport with remote staff located hundreds of miles away? How do they keep track of what everyone is doing and assure effective communication between all team members?
Remote working experts have identified a number of key characteristics of high-performing virtual teams, which every startup founder should understand and enable:
1. They look outward, not inward.
Effective virtual teams widen their focus from the local to the global, which creates an environment of respect. Respect engenders buy-in, without which members can’t take ownership of the product or service.
2. They share responsibility for achieving common goals.
High performing virtual assistants from the Philippines have a sense of purpose where team members internalize their part of the mission, developing an understanding about their mutual dependence to achieve organizational objectives.
3. They develop a culture of openness.
Effective remote staff work to create and maintain an environment of trust to defuse miscommunications, focusing on behaviors instead of personalities. Then they say what they mean and mean what they say.
4. They engage in meaningful communication with each other.
Successful Filipino virtual assistants establish and maintain standards on frequency and modes of communication. They also consistently use coordinated communication at critical points to speak with each other.
5. They easily exchange information using various forms of technology.
Every virtual team member has access to appropriate technology, enabling reliable, current exchanges of information, e-mails, phone calls, online bulletin boards, etc.
6. They have a conflict management system in place.
Disputes are inevitable, and when even simple miscommunications don’t get recognized and resolved, trust is eroded. The team leader must actively engage members early, and follow up to ensure appropriate resolution to avoid lengthy confrontations.
7. They produce deliverables within defined constraints.
When team members are geographically dispersed, a comprehensive effort is required by to coordinate and align components of critical work systems to meet deadlines within time and budgetary constraints.
8. They have a positive attitude that spans time and distance.
When conflicts and tensions arise, as they inevitably do, virtual assistants from the Philippines hold these situations within the context of the larger picture and look to quickly find solutions, rather than assign blame.
Technology has made remote working teams an everyday reality for small business owners worldwide. The challenge for entrepreneurs is to reduce the “virtual distance” between you and your team members, using personal communication, appropriate technology, and clear goals to maintain member satisfaction, collaboration, and innovation.
Here at Remote Staff, we make it as easy as possible for business owners to manage their remote teams. By providing the best outsourced talent and end-to-end business support, our clients don’t have to deal with the day-to-day distractions of non-revenue generating tasks, focusing instead on growing their company.
If you want to know more about how outsourcing to the Philippines can help your organization, click on the button below and let’s talk.