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Mar 24
foreign employer with three of her Filipino employees in the background

Should You Hire Filipino Remote Workers? A Big YES to That and Here Are 10 Reasons Why

Long before the COVID pandemic shook the world to its core in 2020, the Philippines had already been known as the “Outsourcing Capital of the World.” Now, despite the pandemic and the increase of remote workers from around the globe, the Philippines is still one of the largest and most popular outsourcing destinations in the world.

Being exposed to the concept of remote work early on, Filipinos have enjoyed the benefits of work-from-home solutions and mastered the art of working remotely. You can say that nothing fazes Filipino employees anymore. They have gone through every remote work challenge there is and have learned to deal with it gracefully regardless of wherever or whenever they work and whoever they work for. 

We could go on and on, but here are 10 of the most compelling reasons why Filipino remote workers rule:

Female remote working from the Philippines with words that describe her placed around her

Independent

How do you manage someone working miles away from you? You don’t (at least not as much as you would someone working in the same physical space as you). Remote work will require you to step back a little, and Filipino employees are great at effectively doing their jobs with minimal supervision. You don’t have to worry about them missing deadlines and confusing time zone differences.    

female employee wearing a cape and looking at the sunset

Loyal

You take care of your Filipino remote workers, and they will take care of you 10 times more. They value good working relationships, so it is pretty common for them to stay with the same company for decades. Even with less face-to-face interaction, Filipinos can easily form bonds due to their friendly nature. They easily get attached to their colleagues and employers, which results in camaraderie.    

woman holding a heart

Resilient

The Philippines often experiences natural disasters like earthquakes and typhoons, and despite adopting new technology, it still has relatively slow internet connection and frequent power outages. Although this is the case, Filipino employees do not easily give up and skip work. They will try to get back to work as soon as they can or at least keep in contact with you to notify you when they can come back.   

man carrying a briefcase jumping over a huge crack on the road

Optimistic

Filipinos are the most optimistic people you will ever meet. Even in the face of adversity, they know how to keep things light and separate their personal life from their work. Yes, they value family over work, so expect them to take a leave of absence during family emergencies, but they don’t disappear on you for days without a single word. As professionals, they understand the importance of ownership and are aware of the responsibilities they need to fulfill at work. They will bounce back and come out stronger in spite of setbacks, ready to resume work.      

Candidates:

584

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $8.96/hr

Alyssa

Candidate ID: 706677


ADVANCED

    CRM, JSON, Marketing automation, NetBeans IDE...

INTERMEDIATE

    API Integration, Troubleshooting...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Pacific Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.96 per hour or $USD 776.95 per month

Full Time: $USD 8.96 per hour or $USD 1553.90 per month

Remote Staff Recruiter Comments

Aly is a technically capable CRM and automation specialist with approximately 1 to 2 years of hands-on experience in workflow automation, integrations, and CRM management within the marketing services industry. She demonstrates solid foundational knowledge in tools such as:

  • Zapier
  • Make (Integromat)
  • Multiple CRM platforms including GoHighLevel, Zoho, HubSpot, and ActiveCampaign .

She shows strong familiarity with building end-to-end automation workflows, including lead capture, tagging, pipeline assignment, and automated email/SMS follow-ups. A notable accomplishment is her migration of approximately 100 automation workflows from Zapier to Make, where she independently tested triggers, validated execution logs, and ensured system accuracy. This reflects strong problem-solving ability, attention to detail, and persistence in troubleshooting complex integrations. Her understanding of API documentation and versioning further supports her capability in handling more advanced integration tasks.

Aly is a strong junior-to-mid level automation specialist with solid execution skills in CRM workflows and integrations. She is best suited for roles requiring hands-on automation building, system maintenance, and operational support.


Employment History

Automation/Integration/CRM Specialist

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2024 to April 2026 (26 Months)

Duties and Responsibilities:

  • Managed end-to-end automation workflows using Zapier and Make (Integromat) to connect various systems through API.
  • Migrated all company automations from Zapier to Make, becoming the first employee to fully implement this transition.
  • Set up integrations to capture leads from Meta Ads, Google Ads, and Website Forms, loading them into the appropriate CRM platforms.
  • Ensured accurate lead distribution using logic filters to prevent duplicates and maintain clean CRM data.
  • Troubleshoot and resolved automation errors to maintain continuous operational workflows.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Graduation Date:

January 31, 2024

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    CRM, JSON, Marketing automation, NetBeans IDE,

INTERMEDIATE ★★

    API IntegrationTroubleshooting

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/19054114068
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: N/A
  • Processor: Ryzen 7
  • Operating System: Windows 11

All-inclusive Rate: USD $8.54/hr

Pamela

Candidate ID: 689142


ADVANCED

    Google SketchUp, AutoCAD, Microsoft, 3D Modeling...

INTERMEDIATE

    Material Cost Estimation...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 8.54 per hour or $USD 1479.88 per month

Remote Staff Recruiter Comments

Pamela presents as a calm, professional, and detail-oriented candidate with a solid foundation in architectural 3D design. Her educational background in Architecture, combined with recent hands-on experience in the outsourcing industry, positions her well for visual design and modeling roles within a remote setup. While her exposure is primarily centered around exterior architecture, her enthusiasm for expanding into more creative, brand-centric design work is notable. She communicates her processes clearly and appears genuinely open to adapting her skills to new applications, including event-based or pop-up installations.

Sample Portfolio: Link

Technical Skills & Tool Proficiency:

  • Her primary tools include SketchUp for modeling and Lumion for rendering—both of which she uses confidently to execute highly accurate and visually appealing architectural designs.
  • She has applied these tools extensively in residential and infrastructure projects.
  • While her direct exposure to Rhino or SketchUp Layout for pop-up design was limited, she articulated her architectural process clearly and indicated that her strong understanding of design logic and rendering tools could translate well to event/exhibition design.
  • She also reported being proficient in Adobe Creative Suite—namely Photoshop, Illustrator, and InDesign—which she used regularly in her previous role to polish and present designs.

Creative Aptitude & Adaptability:

  • She showed enthusiasm about stepping beyond pure architectural design and embracing the more conceptual and brand-focused aspects of the role.
  • When presented with the client’s portfolio, she confidently acknowledged her ability to replicate similar outcomes using her existing skill set.
  • She also expressed a desire to contribute creatively, leveraging her architectural discipline to deliver compelling and visually striking outputs aligned with client vision.
  • Her responses during the design walkthrough indicate a methodical yet flexible approach, which is essential in a collaborative design environment.
  • She is able to start immediately.

Employment History

3D Modeler

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2023 to June 2025 (21 Months)

Duties and Responsibilities:

  • Produced highly accurate 3D models of residential and infrastructure projects using SketchUp, ensuring precise measurements and scale.
  • Applied architectural detailing to facades, roofs, and site elements to deliver client-ready visualizations.
  • Coordinated with team members to meet project quotas and deadlines, maintaining consistency in both speed and quality.
  • Created clear documentation and reports to track project progress and maintain alignment with client requirements.
  • Recognized for efficiency and attention to detail in producing models that supported cost estimation, design presentations, and project execution.

Designer/Cost Estimator

Industry:

Construction / Building / Engineering

Employment Period:

April 2022 to June 2022 (2 Months)

Duties and Responsibilities:

  • Planned and built a commercial stall project. 
  • Delivered detailed design presentations for specific projects. 
  • Prepared material estimates and quantity take-offs for company-listed projects. 
  • Supervised on-site construction activities, including building progress and wood formwork designs.

Construction Project Coordinator

Industry:

Construction / Building / Engineering

Employment Period:

August 2025 to January 2026 (4 Months)

Duties and Responsibilities:

- Prepared and organized bid proposals and solicitation documents, ensuring compliance with government requirements, technical specifications, and submission deadlines. - Analyzed technical working sheets and managed material submittals, assisting in quality checks and approval tracking. - Tracked procurement activities and project deliverables, maintaining updated logs and providing status reports to project managers. - Handled professional email communication and documentation, coordinating with clients, consultants, and internal teams to support smooth project execution.

Cad Operator

Industry:

Construction / Building / Engineering

Employment Period:

May 2026 to September 2026 (3 Months)

Duties and Responsibilities:

- Prepare and revise Architectural, MEP, and Fire Protection drawings based on technical markups and project requirements. - Develop and amend plans, schematics, framework drawings, and site plans, including drawings produced from scratch. - Interpret markups and technical information to deliver accurate, coordinated, and construction-ready drawings. - Collaborate with technical teams on drawing revisions, coordination, and project deliverables for an international UK-based client.

Education History

Field of Study:

Architecture

Major:

Architecture

Graduation Date:

June 25, 2023

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Google SketchUp, AutoCAD, Microsoft, 3D Modeling, Adobe Photoshop,

INTERMEDIATE ★★

    Material Cost Estimation

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: [URL=https://www.speedtest.net/result/18038855252][IMG]https://www.speedtest.net/result/18038855252.
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: N/A
  • Processor: i7
  • Operating System: Windows 10

All-inclusive Rate: USD $9.44/hr

Cashmer

Candidate ID: 683435


ADVANCED

    Corporate Sales, B2B Marketing, B2C Marketing, Inbound Sales...

INTERMEDIATE

    Sales Management...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Eastern Standard Time Australian Western Standard Time Australian Central Standard Time New Zealand Daylight Time US Pacific Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 11.34 per hour or $USD 982.58 per month

Full Time: $USD 9.44 per hour or $USD 1636.15 per month

Remote Staff Recruiter Comments

Cashmer brings with him over a decade of progressive leadership experience spanning Business Development, Sales, and General Management across the UAE and the Philippines. Throughout his career, he has developed strong expertise in lead generation, cold calling, client networking, and pipeline management. His day-to-day responsibilities often began with reviewing sales pipelines, following up with existing customers, and monitoring ongoing projects to ensure smooth progress toward closure. Beyond frontline sales activities, he has also taken a strategic role in leading cross-functional teams composed of engineers and IT professionals, ensuring that client requirements were fully met through technical solutions such as BOQs and system adjustments.

He has extensive hands-on experience in closing high-value sales and managing transactions across B2B, B2C, and B2E markets, while also cultivating long-term relationships with key vendors and clients. Over the years, he has held senior leadership positions that highlight his career growth, including serving as General Manager at Alpha CB International from 2019 to 2022, Senior Business Development Executive at Thakral IT Services from 2017 to 2019, and Senior Sales Executive at Dynamic World Computers from 2014 to 2017. These roles allowed him to demonstrate both operational oversight and strategic business development capabilities, including revenue growth, client retention, and market expansion.

Cashmer’s strong educational foundation includes a degree in Computer Systems Design and Programming from AMA-CLC (2001–2003), further supported by his secondary education at St. Scholastica’s Academy. To complement his professional experience, he has earned certifications in Google Digital Marketing and HP Networking, both of which have enhanced his ability to merge technical knowledge with modern business development and digital sales practices. This blend of technical expertise, leadership experience, and formal training underscores his readiness to contribute to growth-oriented business development roles.

 

1. Career Highlights / Relevant Projects

  • Successfully managed enterprise clients (10+ accounts), eventually delegating small accounts to a sales team he supervised.
  • Consistently drove new business development, market expansion, and customer engagement strategies while maintaining existing accounts.
  • Directed full company operations (sales, finance, strategic growth) as General Manager, overseeing long-term partnerships and revenue generation.
  • Dealt with international clients, including Canadian and Australian accounts, and collaborated with distributors and vendors to deliver complete IT solutions.
  • Actively engaged in sales forecasting, quota management, and project oversight, ensuring timely delivery and client satisfaction.

 

2. Skill Proficiency + Tech / Software Proficiency

  • Strong sales and communication skills with expertise in B2B, B2C, and B2E sales management.
  • Proficient in Salesforce CRM for lead and account management, Tally for accounting-related tasks, and Excel for reporting and sales tracking (daily pipeline updates, forecasts).
  • Familiar with Monday.com project management platform and other digital productivity tools (calendar management, online collaboration).
  • Demonstrates adaptability across analog and digital sales approaches, balancing traditional networking with modern digital lead generation.
  • Recognized for creative design and digital marketing skills, with experience in content creation and collaborations with international brands

 

She can start immediately.

Predictive Index Behavioral Profile: Specialist

 

Strongest behavior:

  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

 

Behavioral Summary:

  • Cashmer is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
  • Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Cashmer, who takes responsibilities very seriously.
  • With experience and/or training, Cashmer will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Cashmer is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.
  • Cashmer is a highly experienced outbound sales professional with over a decade of hands-on B2B and B2C selling experience across the tech, digital marketing, and IT service sectors—making her a strong fit for full-cycle sales responsibilities.
  • She has a proven track record managing cold outreach campaigns using LinkedIn, email marketing tools, SMS, and phone calls.
  • Cashmer has worked in quota-driven environments and is confident prospecting and converting leads into long-term customers.
  • She has a consultative approach to selling—prioritizing the customer's needs and providing value first over aggressive tactics, which aligns perfectly with mission-driven marketing/sales.
  • In her prior roles as General Manager and Senior Business Development Executive, she was responsible not just for sales but for creating and refining sales systems, collaborating with leadership, and contributing strategically to business growth.
  • She’s also familiar with pipeline ownership using CRMs like Salesforce and Tally, managing lead urgency, follow-up schedules, and performance metrics.
  • Cashmer expressed strong interest in working with a purpose-driven company.
  • She is confident, technically capable, and proactive—ready to start immediately, open to the AU shift, and amenable to part-time with the possibility of transitioning to full-time.
Predictive Index Behavioral Profile – Specialist

Strongest Behaviors:

  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new relationships.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks are completed to standard.
  • Cautious and by-the-book; follows established plans to avoid errors and bases decisions on researched evidence.
  • Focused on operational excellence and efficiency; motivated by delivering accurate, timely work.

Behavioral Summary:

Cashmer is a highly conscientious and disciplined individual who approaches her work with thoroughness, care, and precision. She is exacting in her execution and relies on established systems, structured workflows, and clear expectations to perform at her best. Her reserved but sincere communication style makes her reliable and trustworthy in delivering high-quality, consistent output. She thrives in environments where accuracy, planning, and integrity are paramount—and her mindset is well suited to a structured, fast-paced remote sales operation.


Employment History

General Manager

Industry:

Computer / Information Technology (Software)

Employment Period:

June 2019 to May 2022 (35 Months)

Duties and Responsibilities:

  • This role overlooks the entire operations of the company.

Senior Business Development Executive

Industry:

Computer / Information Technology (Hardware)

Employment Period:

October 2017 to June 2019 (20 Months)

Duties and Responsibilities:

  • This role involves new business development, client retention, business development, planning and research, project and account management working with a team of technicians and engineers and back office support, vendors/brands and distributors.
  • Defines long-term organizational strategic goals, builds key customer relationships and identifies business opportunities, closes business deals and maintains extensive knowledge of current market conditions.

Senior Sales Executive

Industry:

Computer / Information Technology (Hardware)

Employment Period:

August 2014 to September 2017 (37 Months)

Duties and Responsibilities:

  • This role involves new business development, client retention, business development, planning and research, project and account management working with a team of technicians and engineers and back office support, vendors/brands and distributors.
  • Defines long-term organizational strategic goals, builds key customer relationships and identifies business opportunities, closes business deals and maintains extensive knowledge of current market conditions.

Corporate Account Manager

Industry:

Computer / Information Technology (Hardware)

Employment Period:

May 2012 to May 2014 (24 Months)

Duties and Responsibilities:

  • This role involves managing a portfolio of accounts, delivering presentations of cost effective printing solutions by the use of remanufactured toners to clientele.
  • Reselling of Hardware and IT

Inside Sales Executive

Industry:

Consulting (IT / Science / Engineering & Technical)

Employment Period:

May 2011 to April 2012 (10 Months)

Duties and Responsibilities:

  • This role involves maintenance of key metrics level to meet minimum activity requirements (call volume) on a consistent basis from the in house customer relationship management database.
  • Maintain sales database including setting tasks for follow-up.
  • Consistently increase revenue using various tools and methods.
  • Including cold-calling, prospecting and other sales resource to schedule appointments.

Inside Sales Executive

Industry:

Consulting (IT / Science / Engineering & Technical)

Employment Period:

June 2011 to May 2012 (11 Months)

Duties and Responsibilities:

  • Executed outbound sales strategies, cold calling, and lead generation.
  • Maintained CRM systems and set up sales follow-up tasks.

Inside Sales Executive

Industry:

Employment Period:

June 2011 to May 2012 (11 Months)

Duties and Responsibilities:

UAE Executed outbound sales strategies, cold calling, and lead generation. Maintained CRM systems and set up sales follow-up tasks.

Technical Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2022 to April 2023 (6 Months)

Duties and Responsibilities:

  • Assisted customers with troubleshooting internet, TV, phone, and home security services.
  • Resolved connectivity issues, guided modem/router setups, and handled service outages.
  • Delivered high-quality support while ensuring customer satisfaction and adherence to performance metrics.

Technical Support

Industry:

Employment Period:

October 2022 to April 2023 (6 Months)

Duties and Responsibilities:

Philippines Assisted customers with troubleshooting internet, TV, phone, and home security services. Resolved connectivity issues, guided modem/router setups, and handled service outages. Delivered high-quality support while ensuring customer satisfaction and adherence to performance metrics.

Technical Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2024 to December 2024 (6 Months)

Duties and Responsibilities:

  • Provided front-line support for Metro PCS customers, troubleshooting mobile device, network, and account-related issues.
  • Assisted with device configuration, service activation, and billing inquiries while delivering excellent customer service in a fast-paced environment.

Technical Support

Industry:

Employment Period:

June 2024 to December 2024 (6 Months)

Duties and Responsibilities:

Philippines Provided front-line support for MetroPCS customers, troubleshooting mobile device, network, and account-related issues. Assisted with device configuration, service activation, and billing inquiries while delivering excellent customer service in a fast-paced environment.

NOC Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2024 to August 2025 (9 Months)

Duties and Responsibilities:

  • Monitored and maintained VoIP infrastructure, resolving call quality, latency, and connectivity issues.
  • Performed real-time troubleshooting, escalated critical incidents, and ensured 24/7 uptime.
  • Utilized SIP, RTP, and network tools to analyze and optimize service performance.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Computer Systems Design and Programming

Graduation Date:

February 28, 2003

Located In:

Philippines

License and Certification: :

Best in Thesis Award

Field of Study:

Computer Science/Information Technology

Major:

Computer Systems Design

Graduation Date:

January 1, 2003

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Corporate Sales, B2B Marketing, B2C Marketing, Inbound Sales, Outbound Sales, Sales, Sales Management, Sales operations, Email Marketing, Marketing, Canva,

INTERMEDIATE ★★

    Sales Management

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17944080986
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 1.99 GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $10.96/hr

Jun

Candidate ID: 677863


ADVANCED

    Digital Marketing, Facebook Ads, Facebook Management, Social Media Marketing...

INTERMEDIATE

    Adobe Photoshop...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 10.96 per hour or $USD 949.68 per month

Full Time: $USD 10.96 per hour or $USD 1899.35 per month

Remote Staff Recruiter Comments

Jun Angelo is a results-driven Digital Marketing Specialist with over 9 years of experience in performance marketing, paid advertising, social media management, and digital campaign strategy. He has worked with both local and international brands across diverse industries, including renewable energy, consumer electronics, wearables, real estate, retail, healthcare, and lifestyle sectors. His expertise lies in developing and executing full-funnel digital marketing campaigns that drive brand awareness, lead generation, customer acquisition, and revenue growth.

With approximately 5 years of freelance experience and a strong background working with marketing agencies, Angelo has successfully managed multiple client accounts simultaneously, handling everything from strategic planning and campaign setup to optimization, reporting, and stakeholder presentations. He has experience supporting well-known brands such as EcoFlow, DJI, Insta360, Oura Ring, RingConn, and other technology and lifestyle brands. His hands-on approach, analytical mindset, and ability to adapt to different industries make him a versatile digital marketing professional capable of delivering measurable business results.


Core Skill Set
Digital Marketing & Paid Advertising
  • Meta Ads (Facebook & Instagram)
  • Google Ads
  • LinkedIn Ads
  • TikTok Ads
  • YouTube Ads
  • Media Buying & Budget Management
  • Lead Generation Campaigns
  • E-commerce Marketing
  • B2B Marketing Campaigns
  • Full-Funnel Marketing Strategy
  • Audience Research & Targeting
  • A/B Testing & Campaign Optimization
Analytics & Performance Marketing
  • Google Analytics
  • ROAS Analysis
  • CPA, CTR, CPC, CPM Monitoring
  • Conversion Rate Optimization
  • Campaign Performance Reporting
  • Marketing Data Analysis
  • KPI Tracking & Reporting
  • ROI Measurement
Content & Creative Management
  • Social Media Management
  • Content Planning & Strategy
  • Graphic Design
  • Video Editing
  • Creative Coordination
  • Brand Awareness Campaigns
Marketing Tools & Platforms
  • Meta Business Suite
  • Google Analytics
  • SEMrush
  • HubSpot CRM
  • Monday.com
  • Google Workspace
  • Canva
  • Adobe Photoshop
  • CapCut
  • Shopify
  • Wix
Additional Skills
  • Client Relationship Management
  • Stakeholder Presentation & Reporting
  • Marketing Strategy Development
  • Market Research
  • SEO Fundamentals
  • Team Collaboration & Cross-Functional Coordination
  • Project Management

 


Summary of Work Experience

Digital Marketing Specialist | Performance Marketing Professional

Angelo has built a strong career specializing in digital advertising, performance marketing, and social media management for both agency and in-house environments. Throughout his career, he has managed marketing initiatives for multiple brands and clients across local and international markets, particularly in the United States, Australia, and the Philippines.

Most recently, he worked with Enable Philippines, a distributor of technology and lifestyle brands, where he managed digital marketing campaigns for several brands simultaneously, including EcoFlow, a leading renewable energy and portable power solutions company. His responsibilities included campaign planning and execution, budget management, performance analysis, audience optimization, and collaboration with creative teams to ensure marketing efforts aligned with business objectives. He also supported B2B initiatives through LinkedIn advertising campaigns.

Prior to this, Angelo worked with marketing agencies where he managed multiple client accounts across various industries. He developed and executed campaigns focused on brand awareness, traffic generation, engagement, lead generation, messaging, and sales conversion. His role involved conducting market research, building customer acquisition funnels, creating campaign strategies, managing advertising budgets, and delivering performance reports with actionable recommendations.

Angelo has experience managing substantial advertising budgets, including campaigns with monthly spends reaching approximately USD 100,000, where he was directly involved in budget allocation, ROAS monitoring, performance analysis, and strategic optimization. He regularly prepared performance reports and presented campaign insights, successes, challenges, and next-step recommendations to clients and stakeholders.

In addition to paid media, Angelo possesses experience in website management through Shopify and Wix, basic SEO implementation using SEMrush, graphic design, video editing, and content creation, making him a well-rounded digital marketer capable of supporting end-to-end marketing initiatives.

Jun Angelo brings approximately 8 to 9 years of comprehensive, multi-industry experience specializing in digital marketing, social media management, paid media advertising, and content creation . Currently serving as a Digital Marketing Manager for a creative, advertising, and events agency since June 2023, he successfully oversees end-to-end digital marketing initiatives for over 300 international and local clients . His expansive portfolio spans diverse sectors, including Real Estate, Hospitality, E-commerce, Food & Beverage, and Health/Fitness . On a day-to-day basis, he leads paid media campaigns, manages and tracks campaign budgets, and oversees a cross-functional team of over 30 creatives, marketers, and trainees . He also plays a crucial role in client management by conducting strategic planning meetings and pitching marketing proposals to secure and nurture high-value business partnerships .

Prior to his current role, from 2019 to June 2023, he worked as an International Digital Marketing Manager within the global apparel retail industry, handling markets across the Philippines, Taiwan, and China . In this capacity, he strategized and executed global marketing campaigns and supervised an international team of 60 members while managing paid media ads and SEO optimization . His responsibilities extended to conducting regular market research on consumer behaviors, analyzing key performance indicators (KPIs), tracking ROI, and producing comprehensive performance reports to maximize campaign efficiency . Additionally, he executed hands-on multimedia tasks, including graphic design, multi-channel social media profile management, and product/model photography and videography using mirrorless DSLR setups .

Earlier in his career, from 2018 to 2019, he served as a Digital Marketing Specialist within the restaurant and food services industry . In this role, he focused on building and maintaining cohesive brand identities and visual assets—such as logos, digital layouts, and print materials—across multiple restaurant branches . He planned and optimized paid media campaigns, specifically utilizing Facebook Ads to effectively drive foot traffic and online conversions, while concurrently handling daily content curation and facilitating influencer marketing collaborations . Before transitioning fully into specialized marketing roles, he served from 2017 to 2018 as an Executive Secretary and Marketing Coordinator within the beverage and distribution industry . There, he provided executive-level support to the company president and international partners, oversaw the local marketing team's daily workflows, coordinated product launches and trade marketing events across Metro Manila, and managed regulatory documentation, government permits, and promotional material distribution .

This extensive professional background demonstrates a strong alignment with the requirements of a Senior Performance Marketing Specialist (Paid Media) role. He exhibits deep, hands-on familiarity with full-funnel digital advertising and performance marketing campaigns across Meta (Facebook and Instagram), Google (including Search, Display, Performance Max, and YouTube), and TikTok Ads . His strategic focus centers on driving Return on Ad Spend (ROAS), lead generation, and revenue growth . Furthermore, he is well-equipped with technical data capabilities, possessing a strong functional understanding of advanced tracking frameworks such as Google Analytics 4 (GA4), Conversion API (CAPI), Meta Pixel, and offline conversion tracking (OCT) . He complements this practical marketing expertise with a solid academic foundation, holding a Diploma in Mechanical Engineering Technology Major in Manufacturing and Fabrication from Mindanao State University - Iligan Institute of Technology, which he completed from 2011 to 2016 .

 

1. Career Highlights / Relevant Projects

  • Paid Media Strategy & Scalability: Successfully managed and optimized paid media accounts and SEO scaling strategies across 300+ local and global clients, directly closing deals and onboarding more than 160 clients to expand agency portfolios.
  • Cross-Functional Leadership: Spearheaded large-scale operations by leading, training, and collaborating with cross-functional international marketing groups ranging from 30 to 60 team members to drive creative and technical execution.
  • End-to-End Performance Tracking: Engineered comprehensive attribution frameworks utilizing GA4, CRM architectures, and custom attribution models to deliver clean performance visibility, maximizing conversion rates and marketing budget efficiency.
  • Event & Campaign Integration: Spearheaded end-to-end planning and execution of synchronized online and on-ground activations, linking traditional trade marketing, retail POP displays, and digital media to drive holistic brand awareness.
  • Global Recognition: Awarded "International Best Employee of the Year" by a global retail enterprise for exceptional multi-market campaign coordination, alongside regional leadership honors for youth organization governance.
 

 2. Skill Proficiency + Tech / Software Proficiency

  • Performance Marketing & Ads Management: Meta Business Suite, Facebook Ads Manager, Google Ads (Search, Display, Performance Max, YouTube), TikTok Ads Manager, Audience Targeting, and Budget Optimization.
  • Analytics & Attribution Tracking: Google Analytics 4 (GA4), Meta Pixel setup, Conversion API (CAPI), Offline Conversion Tracking (OCT), and CRM Data Systems.
  • Search Engine Optimization (SEO): Keyword research, competitor analysis, and site performance tracking utilizing Ahrefs and Semrush.
  • Creative Content & Multimedia Production: Professional graphic design and video editing using Adobe Photoshop, Adobe Premiere, CapCut, and Canva. Experienced in commercial product and model photography using mirrorless DSLR equipment.
  • E-commerce & Digital Platforms: Shopify, WordPress, Shopee, and Lazada.
  • AI Productivity & Strategic Automation: Proficient in leveraging advanced AI systems—including ChatGPT, Claude, and Gemini AI—for automated performance reporting, campaign data analysis, copy generation, and strategic insights.
  • Workplace & Soft Skills: Autonomous project management, client relationship management, multi-industry brand building, and seamless cross-functional collaboration within international team structures (including alignment with Australian time zones).

He can start immediately.

Employment History

DIGITAL MARKETING MANAGER

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

February 2003 to May 2026 (279 Months)

Duties and Responsibilities:

  • Managed digital marketing for 300+ international and local clients across Real Estate Companies, Hospitality, Health, Ecommerce, Fitness, Beauty, Nightlife, Food & beverage, and Automotive industries.
  • Closed deal 160+ clients. Lead paid media campaigns (Facebook, Google, TikTok Ads) and SEO strategies for brand growth.
  • Managed and supervised a team of 30+ members, including creatives, marketers, and OJTs.
  • Drove ROI and lead generation through strategic ad placements and data-driven insights.
  • Campaign Strategy & Execution: Develop and implement data-driven digital marketing campaigns tailored to each business segment.
  • Brand Management: Shape brand identities through compelling storytelling and cohesive messaging that resonates with target audiences. Ensure brand consistency across all online platforms, adapting the tone and content to reflect the unique values and experiences of each brand.
  • Content Creation & Curation: Oversee the creation of engaging content for social media, websites, and digital ads. Utilize photography, videography, and graphic design to capture the distinct atmosphere of each venue and property, highlighting key features that appeal to potential guests, tenants, and customers.
  • Analytics & Reporting: Track and analyze performance metrics using tools like Google Analytics, Meta Business Suite, and real estate CRM systems. Provide actionable insights to improve conversion rates and ROI, refining strategies based on data-driven observations.
  • Community & Reputation Management: Monitor online reviews, respond to customer feedback, and manage interactions on social media to build a positive brand image and foster loyal customer communities.
  • Innovation & Trends: Stay updated on industry trends and emerging digital marketing practices. Adapt and integrate new technologies and strategies to ensure each brand remains competitive and relevant in a rapidly evolving digital landscape.
  • Project Management: Coordinate marketing schedules, content calendars, and crossfunctional collaboration to ensure timely delivery and alignment with each business ' s promotional needs. Conducts meetings and presentations for strategic planning and marketing proposals to clients: Engages with clients, negotiates deals, and fosters business relationships.
  • Events Management: Spearheaded end-to-end planning and execution of online and on-ground events.

INTERNATIONAL DIGITAL MARKETING MANAGER

Industry:

Arts / Design / Fashion

Employment Period:

January 2019 to June 2023 (53 Months)

Duties and Responsibilities:

  • Manage Social Media accounts and marketing campaigns and day-to-day activities.
  • Strategized and executed global digital marketing campaigns to increase brand visibility and engagement. Managed paid media ads, optimized SEO, and analyzed performance metrics to drive targeted conversions.
  • Developed content and social media strategies that resonated with international audiences, supporting JSMIX’s expansion and reinforcing its leadership in the global market.
  • Research, track, and analyze consumer behaviors and trends and implement research into digital marketing campaigns.
  • Prepare reports and analytics on the overall performance of various marketing campaigns, including ROIs and KPIs.
  • Lead and collaborate with the marketing team to brainstorm new and innovative growth strategies and marketing techniques.

Digital Marketing Specialist

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

January 2018 to January 2025 (84 Months)

Duties and Responsibilities:

  • Led digital marketing strategies to promote products and increase brand visibility.
  • Managed and grew social media accounts, handled daily content creation, and maintained audience engagement across platforms.
  • Planned, executed, and optimized Facebook Ads and paid media campaigns to drive traffic and conversions.
  • Designed and developed brand assets, including logos, digital graphics, social media visuals, and print materials, ensuring brand consistency across all channels.
  • Built and maintained a cohesive brand identity for each restaurant, from visual elements to tone of voice.
  • Created marketing materials for seasonal promos, special offers, and giveaways.
  • Prepared detailed marketing reports and assisted in scheduling and organizing key meetings and presentations.
  • Monitored and managed the email communications of the company president.

Digital Marketing officer

Industry:

Retail / Merchandise

Employment Period:

December 2025 to May 2026 (4 Months)

Duties and Responsibilities:

  • Managed international and local brands, including International: EcoFlow, Insta360, DJI Camera, Aero, Boox, Plaud, Yaber, Wandrd, Loop, Enabot, Skydio, RayNeo , Oura, Fuji, and Polar. Local: Altitude, Zenith and Raptor.
  • Developed and executed comprehensive digital marketing strategies across multiple online platforms to drive product visibility and revenue growth
  • Led and optimized Meta Ads campaigns, leveraging content strategy to improve performance and ensure consistent execution across all brands
  • Led content creation and direction, ensuring high performing, on-brand creatives aligned with campaign goals and audience insights
  • Managed and mentored the digital marketing team, ensuring alignment with campaign objectives, timelines, and performance targets
  • Analyzed market trends and consumer insights to identify opportunities for increasing brand awareness and boosting sales
  • Monitored, evaluated, and optimized digital campaigns to ensure alignment with business objectives and maximize ROI
  • Applied data-driven insights to guide strategic decisions and continuously improve marketing performance
  • Collaborated with cross-functional teams including procurement, product development, retail, and brand teams to deliver cohesive marketing initiatives
  • Stayed current with digital marketing trends and best practices, recommending innovative strategies to strengthen online presence
  • Managed marketing budgets and resource allocation to maximize campaign effectiveness and efficiency
  • Prepared and presented weekly and monthly performance reports across all digital platforms

Education History

Field of Study:

Major:

translation

Graduation Date:

January 1, 1970

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

marketing

Graduation Date:

January 1, 1970

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

leadership

Graduation Date:

January 1, 1970

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

voice

Graduation Date:

January 1, 1970

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

videography, and graphic design to capture

Graduation Date:

January 1, 1970

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Manufacturing and Planned

Graduation Date:

January 1, 2016

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

photography

Graduation Date:

January 1, 1970

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Manufacturing and campaigns tailored to each business

Graduation Date:

January 1, 2016

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Technology

Graduation Date:

January 1, 2016

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Social Media accounts and marketing

Graduation Date:

January 1, 2016

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Digital Marketing, Facebook Ads, Facebook Management, Social Media Marketing, Online Media Buying,

INTERMEDIATE ★★

    Adobe Photoshop

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17862866106
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: ACER SWIFT
  • Processor: i5
  • Operating System: Windows 10

All-inclusive Rate: USD $11.34/hr

Patrick

Candidate ID: 667859


ADVANCED

    Facebook Ads, WordPress, Content Marketing, Computer graphics...

INTERMEDIATE

    IT Technical Support, Crypto...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Central Standard Time Australian Western Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 11.34 per hour or $USD 982.58 per month

Full Time: $USD 11.34 per hour or $USD 1965.15 per month

Remote Staff Recruiter Comments

Patrick brings over seven years of hands-on experience in digital marketing, virtual assistance, and web administration, particularly within the legal services sector. His tenure as an all-around virtual assistant for a law firm showcases his proficiency in a broad spectrum of digital marketing responsibilities.

Technical Expertise and Experience:
  • Social Media Management: Comprehensive experience with platforms such as Facebook, LinkedIn, Instagram, and Twitter. His approach involves detailed planning using tools like Asana and eClincher, including content scheduling, graphic creation, and performance monitoring using analytics.
  • Campaign Strategy & Execution: Proficient in running targeted Facebook and Meta ad campaigns, using cost-per-click (CPC) and return on ad spend (ROAS) as primary performance indicators. He has leveraged tools such as Hootsuite, eClincher, and Go High Level (GHL) for campaign management and tracking.
  • Content Creation: Skilled in both graphic and basic video content production (Filmora, CapCut), as well as blog creation and SEO-oriented article generation using SEMrush and AI-assisted tools.
  • Client & Community Engagement: Patrick has hands-on experience with outreach strategies, including follow-ups, email marketing (SendGrid, GHL), and community-building efforts via internal intranet management.
  • Technical Adaptability: Demonstrated comfort with remote monitoring tools (similar to Time Doctor) and project management platforms.
Predictive Index Behavioral Profile - Collaborator

Strongest Behaviors
  • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Methodical, steady, and even-paced; loses productivity when interrupted.
  • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
Behavioral Summary

Patrick is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

This individual is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.


Employment History

Quality Supervisor

Industry:

Computer / Information Technology (Hardware)

Employment Period:

March 2009 to January 2016 (81 Months)

Duties and Responsibilities:

  • Provides coaching to Support Professionals for excellent customer service andtechnical resolution. Dell North American Support – Commercial ProSupport, Workstation Voice/Chat,SMB, CBG and YTT Consumer Lines of Business.
  • Facilitated internal call calibration/monitoring, client and team manage rcalibration sessions.
  • Subject matter expert for Dell Quality Procedures and Policies
  • A proven team player – to partner with site operations and to lead neededmetrics.
  • Developing rapport and strong working relationships with internal operations.(team managers and site quality manager)
  • Implemented site-based leadership’s quality coaching assessment processes.

Digital Marketing Specialist

Industry:

Law / Legal

Employment Period:

July 2018 to April 2025 (81 Months)

Duties and Responsibilities:

  • Develop and execute online marketing strategies to drive brand growth and engagement 
  • Manage and optimize social media platforms to build audience connections and increase follower base. 
  • Create and monitor Facebook ad campaigns for maximum reach, targeting, and conversion. 
  • Created social media/blog/marketing graphics for the firm - using AI tools 
  • Drafted SEO optimized blog articles in WordPress platform. 
  • Social Media Management & Content Creation 
  • Facebook Ads & Campaign Optimization 
  • SEMRUSH Data Analytics & Performance Tracking 
  • Graphics Design and Video Editing
Achievements:
  • Successfully increased brand visibility and engagement by implementing tailored social media strategies. 
  • Achieved high ROI on Facebook ads by refining targeting and ad creatives. 
  • Finished billboard projects, subway signages and marketing paraphernalia for the firm. 
  • Initiated good organic website content traffic using targeted keyword-based content research. 
  • Succesfully launched the firm’s internal INTRANET using HubSPot.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

December 31, 2000

Located In:

Philippines

License and Certification: :

CCNA 2012


Skills

ADVANCED ★★★

    Facebook Ads, WordPress, Content Marketing, Computer graphics, Video Ads, Social Media Management, Social Media Marketing, Social Media Optimization, Adobe Photoshop,

INTERMEDIATE ★★

    IT Technical SupportCrypto

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17737634932
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Acer Nitro
  • Processor: i5 13th Gen
  • Operating System: Windows 11

All-inclusive Rate: USD $9.44/hr

JENESIS

Candidate ID: 667097


ADVANCED

    AutoCAD, 3D Modeling, Revit Architecture, Bluebeam Software...

INTERMEDIATE

    PlanSwift...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 9.44 per hour or $USD 1636.15 per month

Remote Staff Recruiter Comments

Jenesis is a dedicated and technically adept Civil Engineering professional who holds a Bachelor of Science in Civil Engineering with a specialization in Construction Management, completed in September 2023. Her academic journey was marked by consistent excellence, earning her a place on the Dean’s List in recognition of her strong academic performance.

Since 2022, Jenesis has built up three years of practical experience in quantity estimation and project costing, beginning her professional path as a Junior Civil Engineer. Her career has since evolved to include a diverse set of roles that have equipped her with broad exposure to the civil engineering field. These include working as a Structural Engineer, Survey Engineer, and currently as an Architectural BIM Modeler, giving her hands-on experience in both field and design-oriented engineering functions.

Further affirming her professional credibility, she successfully obtained her Civil Engineering License in June 2024 and was also granted a Master Plumber License in July 2024. Jenesis’s development as an engineer began early, having actively participated in student organizations such as the Junior Philippine Institute of Civil Engineers (JPICE) and the Association of Civil Engineering Students (ACES). She also competed in university-level chess tournaments, reflecting a well-rounded and disciplined character. This combination of strong educational foundation, progressive work experience, and active engagement in extracurricular activities underscores her capability and commitment to a long-term career in civil engineering.

 

1.     Career Highlights / Relevant Projects

  • Currently working remotely as an Architectural BIM Modeler for an Australian construction industry client, handling both residential and commercial projects, including detailed 3D modeling in Revit and plan conversion from AutoCAD.
  • Previous involvement in high-rise foundation design projects, subdivision layouts, and survey data generation, contributing to a well-rounded technical background.
  • Consistently engaged in preparing Bills of Materials (BOM), cost estimates, and detailed structural and architectural plans, supporting both local and international project scopes.
  • Demonstrated initiative in performing material specification, supplier coordination, and subcontractor communication, including preparing RFQs and RFIs.

 

2.     Skill Proficiency + Tech / Software Proficiency

  • Skill Proficiency: Proficient in estimating tools such as PlanSwift, Bluebeam Revu, and Buildsoft for takeoffs and project costing. Strong understanding of quantity surveying processes, from plan review to materials takeoff and specification creation. Comfortable with supplier/subcontractor engagement via email and messages, with occasional direct calls when needed.
  • Tech /Software Proficiency: PlanSwift, Bluebeam Revu, and Buildsoft. Technically skilled in AutoCAD, Revit Architecture, STAAD Pro, SketchUp, and basic Civil 3D for engineering design and analysis.

 

She can start immediately

Predictive Index Behavioral Profile: Specialist

 

Strongest behavior:

  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

 

Behavioral Summary:

  • Jenesis is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise. Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Jenesis Anne, who takes responsibilities very seriously. With experience and/or training, Jenesis will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Jenesis is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

Employment History

Junior Civil Engineer

Industry:

Property / Real Estate

Employment Period:

April 2022 to May 2023 (13 Months)

Duties and Responsibilities:

• Generated site development plans, subdivision lot layouts, and as-built plans using AutoCAD. • Developed residential and commercial 3D models and 2D perspective using AutoCAD and Sketchup. • Assisted professionals in preparing Bill of Materials (BOM) and cost estimates for projects.

BIM Modeler

Industry:

Construction / Building / Engineering

Employment Period:

October 2024 to May 2025 (6 Months)

Duties and Responsibilities:

Generated residential and commercial detailed architectural models in Revit which includes landscaping, joinery, and sections. • Traced the models from the AutoCAD plans to Revit creating detailed plans and models. • Modify and improve AutoCAD drawings based on cloud revision and markups from the Bluebeam.

Survey Engineer

Industry:

Consulting (IT / Science / Engineering & Technical)

Employment Period:

May 2023 to October 2023 (5 Months)

Duties and Responsibilities:

• Conducted land surveys to determine boundaries and topography using total station. • Ensure the accuracy and reliability of survey data through quality control procedures. • Generated survey data using GE Survey in AutoCAD to create parcellary maps, charts, and reports.

Structural Civil Engineer

Industry:

Construction / Building / Engineering

Employment Period:

May 2024 to October 2024 (5 Months)

Duties and Responsibilities:

• Conducted structural details and analysis of the various infrastructures using STAAD. • Developed structural plans and schedules using AutoCAD based on the approved guidelines.

Education History

Field of Study:

Engineering (Civil)

Major:

Science, Technology, Engineering and Mathematics

Graduation Date:

June 30, 2019

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Engineering (Civil)

Major:

Construction Management

Graduation Date:

August 30, 2023

Located In:

Philippines

License and Certification: :

CIVIL ENGINEER AND MASTER PLUMBER


Skills

ADVANCED ★★★

    AutoCAD, 3D Modeling, Revit Architecture, Bluebeam Software, PlanSwift,

INTERMEDIATE ★★

    PlanSwift

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17712312184
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Intel
  • Processor: i5 13th gen
  • Operating System: Windows 11

All-inclusive Rate: USD $11.53/hr

Jareth

Candidate ID: 666789


ADVANCED

    Billing...

INTERMEDIATE

    SAP, SAP Business One, Stripes, Microsoft Office...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 11.53 per hour or $USD 999.03 per month

Full Time: $USD 11.53 per hour or $USD 1998.06 per month

Remote Staff Recruiter Comments

Jareth “Jha” is a seasoned accounting and bookkeeping professional with 20 years of experience, including the last 5 years working with international clients as a freelancer. She has serviced businesses across Australia, the UK, the US, Canada, and New Zealand, spanning industries such as IT, real estate, e-commerce, hospitality, and payroll/accounting services. Jha is certified in Xero and QuickBooks, and is proficient with accounting platforms including NetSuite, MYOB, and SAP. She has solid experience with Dext for invoice capture and processing, particularly in Australian accounting contexts. Her expertise covers end-to-end accounting functions—accounts payable/receivable, payroll preparation, BAS and PAYG compliance, bank reconciliation, and financial reporting.

Work Experience

  • End-to-End Accounting & Bookkeeping – Managed AP/AR, processed and reconciled accounts, prepared monthly financial reports including balance sheets, and handled bank reconciliation.
  • Australian Accounting Expertise – Worked with Melbourne-based hospitality business handling AP, deposits, BAS lodging, PAYG, ATO compliance, and AP reconciliation.
  • Payroll Processing – Experienced in preparing payroll for AU clients, coordinating payment execution with onshore counterparts.
  • International Client Support – Provided accounting services to companies in multiple countries with varying compliance requirements.
  • Software Proficiency – Certified Xero Advisor and QuickBooks ProAdvisor; skilled in Dext, NetSuite, MYOB, and SAP.
  • Compliance & Reporting – Ensured adherence to local tax regulations, prepared accurate compliance reports, and supported management with timely financial data.


Predictive Index Behavioral Profile: Operator

 Strongest behavior:

  • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener whowon’t “rock the boat.”
  • Methodical, steady, and even-paced; loses productivity when interrupted.

 

Behavioral Summary: 

  • Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Jareth has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well-thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.Will focus on the details of the work and will handle them with somewhat better than average accuracy. Inkwork involving repeated contact with people, Jareth will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.

Jareth is a seasoned accounting and bookkeeping professional with an impressive 20 years of experience across diverse international markets, including the United Kingdom, Australia, New Zealand, Canada, and the Philippines. Throughout her career, she has taken on a wide range of roles that have sharpened her ability to work within various financial systems, navigate complex reporting standards, and adapt to industry-specific accounting practices. Her academic foundation is equally strong—she holds a Bachelor of Science in Commerce, majoring in Financial Accounting, from Far Eastern University, where she graduated with honors (Cum Laude) and achieved a GPA of 1.50.

Professionally, Jareth is a certified Xero and QuickBooks Pro Advisor, and she possesses advanced expertise in leading ERP platforms such as SAP and Netsuite. These skills empower her to manage intricate accounting workflows and implement system integrations with confidence and efficiency. Her work history also reflects a strong track record of loyalty and advancement, most notably her 8-year tenure at Aprisa Business Process Solutions Inc., where she progressed into leadership roles, supervising accounting staff and overseeing core finance operations.

She is particularly well-versed in both Philippine and Australian accounting environments, with a deep understanding of local compliance protocols and statutory requirements. Jareth has hands-on experience with regulatory tasks such as the preparation and lodgment of Business Activity Statements (BAS), Goods and Services Tax (GST) reporting, and submissions to the Australian Taxation Office (ATO). This international compliance background makes her an ideal candidate for roles that demand both technical accounting expertise and cross-border regulatory knowledge.

 

1. Career Highlights / Relevant Projects

  • Has 3 years of Australian bookkeeping experience, primarily in the hospitality and training sectors, handling end-to-end accounts payable, BAS/GST lodgment, and monthly financial reporting.
  • Although no direct construction industry experience in AU was noted during freelancing, has prior exposure to construction-related bookkeeping from his work with a real estate firm (Ayala Land) locally, which involved familiarity with compliance processes.
  • Played key roles in clean-up/reconciliation projects for multiple clients, including backlog resolution for prior-year audits — a highly valued experience for the prospective role.
  • Was part of multiple international finance teams, including at Food and Desire (Australia) and Williams Stanley & Co (UK), showcasing adaptability and cross-border accounting competence.
  • Experience working with an agency/BPO structure, indicating strong collaboration and communication with multiple stakeholders.

 

2. Skill Proficiency + Tech / Software Proficiency

  • Strong technical grasp of accounting cycles including AP/AR, payroll preparation, bank reconciliation, P&L reporting, and fixed asset reconciliation. Demonstrated clear communication skills and a collaborative attitude, with the ability to work full-time, mid or day shift, and start immediately.

  • Tech / Software Proficiency: Advanced in Microsoft Excel and Google Sheets — comfortable with formulas including VLOOKUP, HLOOKUP, PivotTables, and complex data modeling, as confirmed during the interview. Software proficiency includes: Accounting: Xero (4+ years), QuickBooks, SAP, Netsuite, MYOB, Cooking the Books. Payments/Banking Tools: Payway, Triple C, ACH. Productivity Tools: MS Excel, Google Workspace, Priava, Tripleseat

 

 She can start immediately.

Predictive Index Behavioral Profile: Operator

 
Strongest behavior:

  • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener whowon’t “rock the boat.”
  • Methodical, steady, and even-paced; loses productivity when interrupted.

 

Behavioral Summary: 

  • Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Jareth has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well-thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.Will focus on the details of the work and will handle them with somewhat better than average accuracy. Inkwork involving repeated contact with people, Jareth will be pleasant, agreeable, and supportive. Derives satisfaction from helping others and likes to feel part of a secure team.

Employment History

SENIOR TEAM LEAD

Industry:

Accounting / Audit / Tax

Employment Period:

January 2014 to June 2022 (101 Months)

Duties and Responsibilities:

  • Supervised 3 Accounting staff Reconcile bank statements and GL accounts
  • Manage AR and AP including payment, collection and monitoring
  • Prepared and analyzed
  • Financial Statement and Variance Analysis Report Prepared and executed Revenue Recognition Report
  • Coordinated with external auditors during the annual audit process and assisted in the preparation of audit schedules and financial documentation.
  • Collaborated with property managers, leasing teams, and external stakeholders to ensure timely and accurate recording of rental income, expenses, and lease agreements. 

MANAGEMENT ACCOUNTANT

Industry:

Consulting (Business & Management)

Employment Period:

June 2020 to July 2022 (25 Months)

Duties and Responsibilities:

  • Processed invoices, bills and payments and ensuring timely and accurate recording of transactions and reconciliations
  • Conducted bank and credit card reconciliations and identifying discrepancies
  • Developed and managed annual budget, monitored expenses and provided variance analysis to identify areas of improvement and cost- saving opportunities.
  • Implemented cost control measures resulting in a 10% reduction in operational cost within the first year
  • Assisted in the preparation of financial statements, ensuring compliance with accounting standards and regulatory requirements
  • Streamlined financial processes and implemented automated reporting tools resulting in increased efficiency and reduced manual reports
  • Conducted periodic inventory checks and reconciliations to ensure accuracy of inventory records and proper valuation
  • Supported the Finance Team in various ad-hoc projects and financial analysis

ACCOUNTANT

Industry:

Construction / Building / Engineering

Employment Period:

January 2021 to October 2022 (21 Months)

Duties and Responsibilities:

  • Manage AP and AR including invoicing and collections.
  • Perform reconciliations of bank statements, credit card statements and general ledger accounts.
  • Assist in the preparation of financial reports for management and stakeholders
  • Participate in annual audits and assist in implementing internal control procedures
  • Ensures compliance with tax regulations and prepare tax returns
  • Monitoring purchase order
  • Auditing vendor statements and approving for monthly payment SKU and Freight Analysis to look trends/possible savings

ACCOUNTING AND ADMIN ASSISTANT

Industry:

Consulting (Business & Management)

Employment Period:

October 2022 to April 2023 (6 Months)

Duties and Responsibilities:

  • Reconciled bank statements, credit card transactions and vendor statements to maintain accurate financial records
  • Processed Accounts Payable and Receivables transactions ensuring accuracy and timeliness
  • Assisted in month-end closing activities, including journal entries', account reconciliation and preparation of financial reports
  • Processed bi-weekly/monthly payroll for 30 employees, ensuring accurate calculation of wages, deductions and benefits
  • Assisted in the audit preparation and provided necessary documentation
  • Conducted research and analysis to support financial decesion- making

Bookkeeper

Industry:

Electrical & Electronics

Employment Period:

April 2023 to September 2023 (5 Months)

Duties and Responsibilities:

  • Processed and creation of Invoice from SMS to Xero
  • Clean up of prior year transaction in preparation for year end and audit
  • Verifying and analyzing student enrollment
  • Reconciled books and bank
  • Assisted in the audit preparation and provided necessary documentation
  • Supported the Finance Team in various ad-hoc projects and financial analysis

ACCOUNTANT

Industry:

Retail / Merchandise

Employment Period:

May 2023 to January 2024 (8 Months)

Duties and Responsibilities:

  • Manage AP and AR Prepare 
  • Daily Deposit and submit to BOD
  • Accounts Payable (Supplier) Reconciliation
  • Monthly Bank Reconciliation
  • Maintaining credit terms and conditions.
  • Administering all tax liabilities and payments.
  • Enter budgets in MYOB, monitor expenses and provide insights to support cost effective decision making.

ACCOUNTANT

Industry:

Consulting (Business & Management)

Employment Period:

July 2024 to February 2025 (7 Months)

Duties and Responsibilities:

  • Manage the full A/P cycle for multiple clients, including invoice entry, coding, approval routing and payment processing
  • Analyze invoices and expenses for trends and cost saving opportunities
  • Reconciling vendor statements to ensure accuracy and resolve any discrepancies.
  • Assist with month-end closing, reconciliations, and expense allocations.
  • Communicate effectively with clients, vendors to resolve and address inquiries and provide service across diverse client industries.
  • Supported the Finance Team in various ad-hoc projects
  • Oversee Accounts Receivable (AR) and Billing processes to ensure timely and accurate payment collection

ACCOUNTANT

Industry:

Hotel / Hospitality

Employment Period:

October 2023 to February 2025 (15 Months)

Duties and Responsibilities:

  • Manage the full accounts payable cycle from receipt of invoices to payment, including invoices, matching purchase orders, obtaining approval, and entering invoices into the accounting system.
  • Balance Sheet Reconciliation
  • Daily Deposit Reconciliation and updating the Priava and Tripleseat
  • Responsible for monthly accounts payable journal entries and balance sheet reconciliations.
  • Integration of invoices from Cooking the Books to Xero
  • Fixed Asset reconciliation documentation
  • Supported the Finance Team in various ad-hoc projects
  • Collaborate with Project Managers and CFO to resolve discrepancies and answer inquiries related to invoices.
  • Checking Payway payment and Tripleseat Deposit
  • Assist in Payroll preparation
  • Checking accuracy of tax code for GST report
  • Calculate PAYG withholding and superannuation guarantee accurately, and ensure super is paid quarterly.

Education History

Field of Study:

Commerce

Major:

Financial Accounting

Graduation Date:

April 29, 2003

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Billing

INTERMEDIATE ★★

    SAP, SAP Business One, Stripes, Microsoft Office, Adobe Acrobat, QuickBooks, QuickBooks ERP, QuickBooks Pro, Xero Accounting, Xero, NetSuite, MYOB, Cooking, Google Sheets, Microsoft Outlook, Australian Tax, Tax compliance, Australian GST, BAS Reporting, Financial ReportsMS TeamsAsanaSlackRingCentral

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17748603622
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: 12th Gen Intel i5
  • Operating System: Windows 11

All-inclusive Rate: USD $8.49/hr

Inri

Candidate ID: 662877


ADVANCED

    Administrative Support, B2B Lead Generation, Business Development, B2C Lead Generation...

INTERMEDIATE

    Inbound Sales...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.49 per hour or $USD 735.83 per month

Full Time: $USD 8.49 per hour or $USD 1471.65 per month

Remote Staff Recruiter Comments

Overall Profile
  • Experienced VA with background in lead generation, email marketing, and social media management.

  • Strong familiarity with Zoho (client-required CRM).

  • Hands-on experience with organic lead generation.

  • Multi-platform social media exposure.

Lead Generation & Database Building
  • Has prior experience with inbound and outbound lead generation, including:

    • Google search for potential business prospects

    • Manual qualification of leads and digital generation via LinkedIn Sales Nav, Apollo, etc.

CRM & Email Marketing (Zoho Experience)
  • Created email campaigns within Zoho u

  • Handled database segmentation and campaign distribution

Social Media & Content Support
  • Experience managing:

    • Facebook

    • Instagram

    • TikTok

    • LinkedIn

  • Uses tools such as:

    • Canva

    • CapCut

  • Able to create content based on provided niche/category guidelines.

  • Comfortable adapting to existing brand voice and prior content samples.

  • Experience appears practical and execution-based rather than strategy-heavy.


Employment History

Business Development Representative BDR

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

March 2023 to April 2025 (25 Months)

Duties and Responsibilities:

  • Lead Generation: Identify and qualify potential leads through various channels such as cold calling, email outreach, and social media.
  • Client Engagement: Build relationships with prospects by understanding their needs and presenting tailored solutions.
  • Appointment Setting: Schedule meetings or calls between qualified leads and senior sales representatives or account managers.
  • Market Research: Analyze market trends, competitor activities, and customer preferences to identify new business opportunities.
  • CRM Management: Maintain accurate records of leads, interactions, and sales progress using tools like Salesforce or HubSpot.

General VA

Industry:

Property / Real Estate

Employment Period:

August 2021 to October 2022 (14 Months)

Duties and Responsibilities:

  • Scheduled client meetings, showings, and open houses Managed broker calendar, team appointments, and time blocks
  • Responded to client inquiries and sent reminders via phone, email, and text Listed properties on MLS and RE/MAX platforms with photos and descriptions Coordinated with photographers, stagers, and inspectors
  • Handled contracts, tracked deadlines, and supported transactions through closing
  • Managed client database: organized leads, set follow-ups, and maintained accurate contact records
  • Supported marketing: social media posts, email campaigns, flyers
  • Maintained broker inbox, digital files, and general admin duties
  • Scheduled and prepared for open houses, client events, and vendor coordination

Property Manager

Industry:

Property / Real Estate

Employment Period:

October 2017 to July 2021 (45 Months)

Duties and Responsibilities:

  • Scheduled client meetings, open houses, and property showings
  • Coordinated internal team meetings and broker appointments
  • Managed time blocks for prospecting, follow-ups, and admin work
  • Responded to buyer/seller inquiries via phone, email, or text
  • Followed up with leads and maintained regular client contact
  • Sent reminders for appointments, deadlines, and document signing
  • Prepared property listings on the MLS
  • Uploaded photos, property descriptions, and pricing info
  • Coordinated with photographers, stagers, and inspectors
  • Created and updated listing presentations and CMA reports ntered and managed leads in CRM systems (e.g., kvCORE, BoomTown, Follow Up Boss)
  • Assigned follow-up tasks and tagged leads for campaigns
  • Sent newsletters, drip campaigns, and market updates
  • Generating and sending invoices to clients after jobs are completed
  • Tracking appointments, follow-ups, and job statuses

Project Manager

Industry:

Others

Employment Period:

June 2013 to August 2015 (26 Months)

Duties and Responsibilities:

  • Email Support: Assisted clients with administrative tasks while ensuring timely responses to inquiries.
  • Client Communication Specialist: Acted as a liaison between clients and teams to ensure smooth collaboration.
  • Team Coaching & Monitoring: Supervised team performance, provided training sessions, and ensured adherence to KPIs.
  • Client & Applicant Interviews: Conducted assessments for hiring or service suitability.
  • Appointment Setter & Lead Generation: Generated leads and scheduled appointments in industries like real estate, Medicare, life insurance, and sales marketing.

Online Virtual Assistance AND Appointment Setter

Industry:

Others

Employment Period:

September 2012 to May 2013 (8 Months)

Duties and Responsibilities:

  • Email Support: Delivered remote support services tailored to client needs. Client
  • Communication Specialist: Maintained strong relationships through effective communication strategies.
  • Social Media Management (SEO): Managed social media accounts by creating content and optimizing profiles for visibility.
  • Lead Generation & Calls: Conducted inbound/outbound calls for real estate, Medicare, life insurance, loans, and personal assistance.

Operations Supervisor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2010 to August 2012 (24 Months)

Duties and Responsibilities:

  • Team Statistics Monitoring: Tracked team performance metrics to ensure targets were met consistently.
  • Administrative Tasks: Coordinated schedules and prepared reports for management review.
  • Team & Individual Coaching: Provided guidance to team members to improve performance and resolve issues effectively.
  • Escalation Support: Handled escalated cases to ensure customer satisfaction. Managed customer inquiries efficiently while building strong relationships to ensure repeat business.

Financial Support Representative

Industry:

Banking / Financial Services

Employment Period:

February 2008 to January 2009 (11 Months)

Duties and Responsibilities:

  • Assisted clients with financial inquiries related to banking products while ensuring compliance with company policies.

Customer Service Representative Team Star Advisor

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2007 to January 2008 (12 Months)

Duties and Responsibilities:

  • Delivered exceptional customer service while mentoring team members as a Star Advisor.

Technical Support Representative

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2006 to December 2007 (23 Months)

Duties and Responsibilities:

  • Provided technical assistance for software/hardware issues while maintaining high customer satisfaction rates.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2003 to June 2005 (19 Months)

Duties and Responsibilities:

  • Managed customer relationships, automated sales processes, and tracked customer interactions effectively.
  • Provided customer support and ticket management to improve service efficiency. Used for lead management, marketing automation, and client communication.  Designed and managed websites, blogs, and landing pages. 
  • Ensured content originality by detecting plagiarism.
  • Scheduled and managed social media posts across multiple platforms. 
  • Created email marketing campaigns to engage audiences.
  • Organized tasks, tracked project progress, and collaborated with teams. 
  • Facilitated team communication and collaboration in real-time Administrative and Streamlined document management and scheduling.
  • Managed passwords securely across multiple accounts.
  • Used for event planning and resource management.
  • Created documents, spreadsheets, and presentations.

Education History

Field of Study:

Medical Science

Major:

Physical Therapy

Graduation Date:

April 7, 1999

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Administrative Support, B2B Lead Generation, Business Development, B2C Lead Generation, SEO, Zoho CRM, Zoho,

INTERMEDIATE ★★

    Inbound Sales

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: N/A
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: HP
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $12.76/hr

Darrel

Candidate ID: 662715


ADVANCED

    HTML5, CSS3, Google Spreadsheet, SEO...

INTERMEDIATE

    PHP...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
US Pacific Standard Time Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 12.29 per hour or $USD 1064.83 per month

Full Time: $USD 12.76 per hour or $USD 2211.91 per month

Remote Staff Recruiter Comments

Darrel has a well-rounded profile with a strong background in front-end web development, SEO, and WordPress/Elementor, making him a solid candidate for the Website Page Speed Expert role. He has 5 years in web development roles (2020–2025), plus additional years in technical leadership.

  • He optimized websites for faster load times and improved cross-device navigation
  • He implemented SEO best practices and tested performance on landing pages
  • He is advanced skills in HTML5 and CSS3, intermediate in JavaScript
  • Has optimized WordPress front-ends and developed responsive components.
  • He demonstrated ability to enhance site performance in both CMS and custom environments.
  • He translated Figma to responsive HTML/CSS and worked with Storyblok and WordPress.
  • He has Intermediete evel experience in Elementor
  • He has Strong SEO foundation with Advanced-level SEO, Technical SEO, SEO Audit, and SEO Analysis.

Predictive Index Behavioral Profile - Specialist

  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

Behavioral Summary

Darrel is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Darrel, who takes responsibilities very seriously.


Employment History

Operations Team Leader

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2018 to March 2020 (24 Months)

Duties and Responsibilities:

  • Led a 20+ member team, ensuring consistently high-quality data processing and strict adherence to Service Level Agreements (SLAs).
  • Mentored and trained team members, significantly enhancing product knowledge and operational efficiency.
  • Drove team performance towards campaign targets by reinforcing and aligning with key company goals.
  • Conducted regular product training sessions, ensuring consistent team proficiency and up-to-date knowledge.
  • Conducted regular one-on-one coaching sessions with each team member, fostering personal and professional growth and empowering them to achieve their full potential.
  • Developed and implemented automated Google Sheets/Scripts, streamlining workflows and automating performance reporting.

Front end web Developer

Industry:

Education

Employment Period:

April 2024 to March 2025 (11 Months)

Duties and Responsibilities:

  • Accelerated marketing campaign launch timelines through the continuous implementation of reusable components within Storyblok (headless CMS).
  • Created responsive email templates to enhance email engagement.
  • Built optimized landing pages for marketing campaigns to improve user conversion.
  • Empowered marketing teams to update website content independently using editable Storyblok components.
  • Implemented SEO best practices on landing pages within Storyblok to enhance organic search visibility.
  • Translated Figma designs into responsive, high-fidelity landing pages.
  • Performed manual and automated end-to-end testing to ensure quality and performance post-launch.

Web Developer/Designer

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2020 to May 2024 (50 Months)

Duties and Responsibilities:

  • Optimized website performance by developing and maintaining the WordPress front-end, resulting in faster load times and improved user navigation.
  • Streamlined email communications by designing and deploying responsive email templates, ensuring consistent brand messaging across all devices.
  • Elevated user engagement by creating brand-aligned visual assets, enhancing the overall user experience and brand recognition.
  • Guaranteed consistent cross-device user experience by optimizing website compatibility and functionality, ensuring seamless access for all users.
  • Refined website relevance by collaborating with teams to integrate brand and market research into design, ensuring content aligns with target audience needs.
  • Fortified website stability and security by performing regular updates and maintenance.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

March 31, 2016

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    HTML5, CSS3, Google Spreadsheet, SEO, Technical SEO, SEO Audit, SEO Analysis,

INTERMEDIATE ★★

    PHP

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17676246001
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: MSI
  • Processor: i7 12th gen
  • Operating System: Windows 11

All-inclusive Rate: USD $7.07/hr

Merlita

Candidate ID: 662452


ADVANCED

    Billing, Salesforce CRM, Customer Service...

INTERMEDIATE

    Sales...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Pacific Standard Time US Central Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.07 per hour or $USD 1224.90 per month

Remote Staff Recruiter Comments

  • Mimi brings over seven years of cumulative experience in the BPO industry, with a strong focus on inbound and B2B sales within the telecommunications sector. This highlights her ability to work with targets, upsell products, and manage customer relationships effectively
  • In her most recent work, she handled voice-based international sales.
  • Mimi also holds a Bachelor's Degree in Computer Science.
  • She is looking for a full-time role and can start immediately.
  • Predictive Index Behavioral Profile - Artisan
  • Strongest Behaviors
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
  • Behavior Summary
  • Mimi is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within her area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

  • Employment History

    Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2023 to October 2024 (13 Months)

    Duties and Responsibilities:

    • International voice business-to-business sales

    Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    November 2022 to May 2023 (6 Months)

    Duties and Responsibilities:

    • In a voice healthcare account

    Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    September 2019 to March 2020 (6 Months)

    Duties and Responsibilities:

    • International voice business-to-customer sales

    Customer Service Representative

    Industry:

    Call Center / IT-Enabled Services / BPO

    Employment Period:

    June 2021 to June 2022 (12 Months)

    Duties and Responsibilities:

    • Business-to-business sales

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Computer Science

    Graduation Date:

    April 2, 2018

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Billing, Salesforce CRM, Customer Service,

    INTERMEDIATE ★★

      Sales

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: N/A
    • Internet Type: Fiber
    • Hardware Type: Desktop
    • Brand Name: LG
    • Processor: Intel (R) Core (TM) i5-10400 CPU@2.90FHz
    • Operating System: Windows 11

    All-inclusive Rate: USD $7.73/hr

    Jodel

    Candidate ID: 662442


    ADVANCED

      Health Administration, Customer Experience, Data Analysis, Digital Marketing...

    INTERMEDIATE

      Insurance Consulting, Documentations, Advantage CRM...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Pacific Standard Time US Central Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 7.73 per hour or $USD 670.03 per month

    Full Time: $USD 7.73 per hour or $USD 1340.05 per month

    Remote Staff Recruiter Comments

    • Jodel is a seasoned virtual professional with a diverse background spanning customer service, insurance underwriting, program data analysis, and virtual assistant roles.
    • In his most current work, Jodel served as an Image Annotator for AI-based image training datasets, involving tagging, categorization, and metadata validation.
    • Some of the tools and platforms he used are:
      • CRM and communication platforms: RingCentral, Salesforce, Zendesk, ATLAS, Google Workspace
      • Productivity and design tools: MS Office, Canva, Photosho
      • Communication: Microsoft Teams
      • Specialized tools for data annotation and insurance processing
    • He holds a Bachelor of Science in Information Technology and has completed a Facebook Media Buying certification course.
    • Jodel is open to both full-time and part-time roles and can start immediately.
    • Predictive Index Behavioral Profile - Maverick
    • Strongest Behaviors
      • Risk-taking, daring, and focus on future goals; this individual is more concerned with where they’re going than either how they’ll get there, or where they’ve been. Adaptable, operates flexibly.
      • Makes decisions and takes action, even with little proof confirming their decision. Confident in their own ideas and unimpressed with tradition.
      • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
    • Behavior Summary
      • Jodel's drive is directed at getting the important things done. Competitive, ambitious and venturesome, he responds positively and actively to challenge and pressure, always sure of an ability to handle problems and people. He is outgoing and poised; a forceful, animated, communicator tending to be more authoritative than persuasive in style. He talks briskly, with assurance and conviction and is a stimulating influence on others, while being direct, determined and flexible.

    Employment History

    Image Annotator

    Industry:

    Arts / Design / Fashion

    Employment Period:

    September 2023 to January 2025 (16 Months)

    Duties and Responsibilities:

    • Labeled images with accurate tags and metadata for machine learning models.
    • Segmented objects and ensured annotation accuracy for AI training datasets.
    • Reviewed and corrected data inconsistencies to maintain high-quality annotations.
    • Identified and categorized visual elements based on project guidelines.
    • Ensured compliance with annotation standards and project requirements.

    Program Data Analyst

    Industry:

    Healthcare / Medical

    Employment Period:

    September 2023 to October 2024 (13 Months)

    Duties and Responsibilities:

    • Contacted patient advocates to gather and verify critical data for records.
    • Performed data entry and management in CRM tools like ATLAS.
    • Analyzed datasets to identify trends, insights, and areas for improvement.
    • Developed and maintained databases for efficient data organization and retrieval.
    • Generated reports to support business decisions and operational efficiency.

    Cold Caller

    Industry:

    Journalism

    Employment Period:

    July 2023 to August 2023 (1 Months)

    Duties and Responsibilities:

    • Contacted authors to discuss publishing opportunities and book promotion services.
    • Presented company offerings, answered inquiries, and handled objections professionally.
    • Logged author details and call outcomes in the company portal for tracking.
    • Performed administrative tasks, including data entry and follow-ups.
    • Maintained accurate records and ensured timely communication with potential clients.

    Legal Back Office

    Industry:

    Insurance

    Employment Period:

    October 2022 to May 2023 (7 Months)

    Duties and Responsibilities:

    • Underwrote home insurance policies by assessing risk and reviewing applications.
    • Logged company details and maintained accurate records in the insurance portal.
    • Processed policy updates, claims, and endorsements while ensuring compliance.
    • Performed administrative tasks, including data entry, report generation, and document management.
    • Coordinated with legal teams, adjusters, and clients for accurate case handling

    Customer Service Underwriter

    Industry:

    Insurance

    Employment Period:

    August 2020 to August 2022 (23 Months)

    Duties and Responsibilities:

    • Reviewed and processed home insurance claims, policy updates, and endorsements.
    • Handled legal documentation, compliance checks, and contract verification.
    • Conducted data entry and record management using CRM tools like ATLAS and RingCentral.
    • Communicated with clients, adjusters, and legal teams to ensure accurate case handling.
    • Ensured policy compliance with state and federal regulations.

    Customer Service Representative

    Industry:

    Telecommunication

    Employment Period:

    September 2019 to July 2020 (10 Months)

    Duties and Responsibilities:

    • Assisted customers with billing, service inquiries, and account management.
    • Provided technical support for mobile, internet, and cable services.
    • Processed troubleshooting, plan upgrades, and service activations.
    • Resolved network issues, connectivity problems, and device configurations.
    • Maintained accurate records using Zendesk, Salesforce, and RingCentral.

    Customer Service Representative / Supervisor

    Industry:

    Healthcare / Medical

    Employment Period:

    July 2018 to June 2019 (10 Months)

    Duties and Responsibilities:

    • Managed escalated healthcare-related concerns, ensuring prompt resolution.
    • Assisted patients with medication inquiries, prescription refills, and pharmacy locations.
    • Handled billing inquiries, insurance claims, and payment processing.
    • Supervised and coached CSR teams to improve call handling, compliance, and customer satisfaction.
    • Maintained accurate records using CRM tools like RingCentral, ATLAS, and Google Workspace.

    Technical Service Representative

    Industry:

    Telecommunication

    Employment Period:

    January 2018 to June 2018 (5 Months)

    Duties and Responsibilities:

    • Assisted customers with billing, technical issues, and service upgrades.
    • Processed account activations, plan changes, and troubleshooting.
    • Managed customer records using Zendesk, Salesforce, and RingCentral.
    • Resolved complaints while ensuring high satisfaction and policy compliance
    • Met performance metrics like AHT, FCR, and CSAT.

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Information Technology

    Graduation Date:

    March 1, 2018

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Health Administration, Customer Experience, Data Analysis, Digital Marketing,

    INTERMEDIATE ★★

      Insurance ConsultingDocumentationsAdvantage CRM

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/13645103738
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: Acer
    • Processor: i7
    • Operating System: Windows 11

    All-inclusive Rate: USD $10.86/hr

    Mary

    Candidate ID: 662441


    ADVANCED

      Content Writing, Appointment Setting, Bookkeeping, Leadership...

    INTERMEDIATE

      Operations Management...

    Employment Preferences

    Availability:
    Full Time Part Time
    Preferred Timezone:
    Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Pacific Standard Time US Central Standard Time UK London
    Hourly & Monthly Rate:
    (inclusive of service fee)

    *Plus GST for Australian Businesses

    Part Time: $USD 10.86 per hour or $USD 941.45 per month

    Full Time: $USD 10.86 per hour or $USD 1882.90 per month

    Remote Staff Recruiter Comments

    New Business / Production – Data Entry, Docusign & Client Interaction
    Mary Ann has managed customer records, form submissions, and CRM updates in roles like Admin Assistant and Productivity & Admin Assistant. She’s proficient in tools like Docusign, JotForm, Adobe Acrobat, Google Sheets, and AirTable, making her highly capable of handling application submissions and data collection via phone/Zoom.

    Client Support – Emails, Texts, Calls, Policy Management
    She has consistently handled client communications across various roles, including:
    Calling/emailing customers to follow up on payments, documentation, and inquiries
    Sending personalized messages (emails/texts) and ensuring timely responses
    Working closely with platforms like RingCentral, WhatsApp, and Gorgias for customer touchpoints
    Managing client records and responding to updates or document requests in less than 24–48 hours
    This directly supports the requirement to manage Melissa Gomez’s client communication pipeline.

    Tracking / Reporting – Transmittals, Spreadsheets, Case Notes
    Mary Ann’s daily responsibilities have involved:
    Maintaining and updating internal trackers and logs for service operations and customer interactions
    Using tools like Google Sheets, Excel, Notion, Trello, and Asana for case progress tracking
    Keeping detailed notes on tasks completed and case status—critical for insurance application tracking and client production logs
    Her structured task documentation aligns well with the Production Log management and transmittal requirements of the role.

    Scheduling and Follow-ups – Exams, Appointments, Documents
    Her work in patient coordination and healthcare scheduling, as well as service booking and warranty coordination for an Australian plumbing business, shows her ability to:
    Book exams and appointments
    Follow up for missing requirements
    Monitor deadlines and ensure follow-through without supervision

    Tools & Certifications:
    Systems & Tools:

    Docusign, JotForm, Adobe Acrobat
    Google Workspace, MS Office, Notion, Trello, Airtable
    Communication: Slack, MS Teams, Zoom, Google Meet, WhatsApp
    CRM & Admin Platforms: HubSpot, Kayako, Gorgias, LiveAgent
    Finance/Back-office: QuickBooks, Xero

    Certifications:
    General Virtual Assistant (2023)
    Bookkeeping & QuickBooks Online (2023)
    SEO & Data Handling (2023)

    Strengths & Soft Skills:
    High attention to detail & task ownership
    Proactive communicator – both written and verbal
    Time management & prioritization under fast-paced conditions
    Comfortable with multi-step client cases and multiple follow-ups

    Summary:
    Mary Ann Briones-Visco is exceptionally well-suited to this administrative and client-facing support role. Her experience in form submission, CRM management, client coordination, follow-ups, and documentation tracking aligns directly with the job’s core responsibilities. With advanced digital literacy and a proven background in service excellence, she would bring structure, responsiveness, and reliability to the client workflow from day one.



    Predictive Index Behavioral Profile - Individualist


    Strongest Behaviors
    Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
    Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
    Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
    Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
    Methodical, steady, and even-paced; loses productivity when interrupted.
     

    Maria is a highly adaptable and detail-oriented professional with 5–6 years of combined experience in the BPO sector and as a remote administrative/virtual assistant, with particular strengths in healthcare, customer service, general admin, and e-commerce operations.

    Maria's early career in the BPO industry was in the U.S.-based healthcare and insurance sector, where she rose from healthcare support roles to team leader for escalations. In 2022, she transitioned into remote and freelance roles where she held responsibilities as a Medical Virtual Assistant, Executive Assistant, and Operations Coordinator, supporting U.S. and Australian clients in healthcare, consumer electronics, and plumbing services.

    Her experience includes managing complex communications, appointment scheduling, CRM data entry, basic bookkeeping, vendor coordination, and email/chat support. She is tech-savvy and familiar with CRM and support tools like HubSpot, Zendesk, Tradify, QuickBooks, WordPress, Trello, Asana, and various Microsoft and Google applications.

    Maria completed formal training in general virtual assistance, bookkeeping, and SEO through ProVA, which she leveraged effectively in subsequent roles. She demonstrates strong initiative, having contributed to the end-to-end setup of systems and communications for a startup e-commerce client.


    Work Experience Summary:

    Virtual Assistant – E-commerce / Consumer Electronics (U.S.-based startup)

    • Helped establish operational systems from scratch
    • Handled CRM (HubSpot), Shopify, BestBuy Canada, Amazon listings
    • Facilitated vendor coordination, client communications, and stakeholder meetings
    • Managed email, calendar, and escalations on behalf of CEO

    Admin Assistant – Plumbing & Relining Company (AU-based)

    • Managed appointment scheduling via Tradify
    • Performed invoicing, quoting, bookkeeping support
    • Handled customer communication, blog content, and email support
    • Used Canva, MS Teams, and Google Suite extensively

    Medical Virtual Assistant – DME Provider (U.S.-based)

    • Coordinated with doctors and providers on claims, billing, and prior authorizations
    • Managed patient appointments and health documentation
    • Utilized Epic, Braintree, Microsoft Office, and EMR tools

    Team Lead – U.S. Healthcare BPO (Member Escalations)

    • Led complex customer case resolutions for a U.S. insurance provider
    • Delivered high-touch support and guided team handling sensitive health benefits issues

    Key Strengths:
    • Strong foundation in client coordination, escalation handling, and back-office support
    • Experience with both startup operations and structured corporate healthcare accounts
    • Proficiency in CRMs, scheduling tools, and basic accounting platforms
    • Excellent communication skills across U.S. and AU clients
    • Demonstrates high ownership, flexibility, and eagerness to contribute long term
    She can start immediately and is amenable to full-time work arrangements.

    Predictive Index Behavioral Profile - Individualist

    Strongest Behavior
    • Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
    • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
    • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and coworkers. Doesn’t easily change.
    Behavioral Summary

    Mary Ann is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty.

    Having a willingness to take risk, this individual is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.

    In expressing and acting on their ideas, this individual is determined and persistent and has the kind of confidence and nerve involved in initiating innovation or change. Very determined and persistent, once a goal is set they’ll generally push hard to reach it, regardless of the goal’s popularity with others. Undaunted by criticisms or failures

    • Mary Ann is a versatile and highly capable virtual assistant with a strong background in healthcare support, administrative coordination, and executive assistance. With over five years of professional experience in both corporate and remote work environments, she has built a solid career foundation in roles involving medical VA tasks, customer service, appointment setting, basic bookkeeping, and content creation.
    • In her most recent work, she handled daily bookings, customer communications, quote follow-ups, blog content writing, and admin process improvements for an Australian plumbing firm.
    • The tools and platforms she was able to use are:
    • Admin & Communication: Google Workspace, MS Office, Slack, Trello, Zoom, Outlook, MS Teams
    • CRM and Helpdesk: Zendesk, RingCentral, Gorgias, Freshdesk, Kayako, HubSpot
    • Healthcare Systems: EPIC, Elation, eClinicalWorks, Citrix, Parachute
    • Bookkeeping & Invoicing: QuickBooks, Xero, Tradify
    • Project & File Management: Dropbox, GDrive, AirTable, Docusign
  • Mary Ann is also QuickBooks Online Certified and has completed training in SEO, General VA, and Bookkeeping.
  • She is available for a full-time work and can start immediately.
  • Predictive Index Behavioral Profile - Individualist
  • Strongest Behaviors
  • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
  • Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Behavior Summary
  • In expressing and acting on her ideas, Mary Ann is determined and persistent and has the kind of confidence and nerve involved in initiating innovation or change. Very determined and persistent, once a goal is set she will generally push hard to reach it, regardless of the goal’s popularity with others. Undaunted by criticisms or failures.

  • Employment History

    Executive Assistant

    Industry:

    Healthcare / Medical

    Employment Period:

    November 2025 to February 2026 (3 Months)

    Duties and Responsibilities:

    Worked closely with the Founder of Skin of Colour UK, supporting the day-to-day operations of a non-profit organisation focused on dermatology education and training. Helped coordinate medical conferences and educational events by managing communications with doctors, speakers, delegates, and sponsors. Supported programme delivery from planning through to completion, including attendance tracking, CPD certificate distribution, and post-event administration. Took minutes during committee meetings, maintained records, and ensured important information was communicated to the right people. Became a central point of contact for internal and external stakeholders while managing Google Workspace, Canva, and confidential organisational documents.

    Executive Assistant & Medical Receptionist

    Industry:

    Healthcare / Medical

    Employment Period:

    June 2025 to January 2026 (6 Months)

    Duties and Responsibilities:

    Worked directly with the clinic owner and physician, helping manage appointments, meetings, daily schedules, and administrative priorities to keep the practice running smoothly. Managed email correspondence, drafted responses, coordinated follow-ups, and ensured important communications were actioned promptly. Served as the main point of contact for patients, handling appointment bookings, enquiries, and follow-ups while providing professional and compassionate customer service. Maintained patient records, intake forms, treatment notes, and insurance documentation while ensuring confidentiality and compliance with healthcare standards. Assisted with billing, insurance claims, payment collections, and claim follow-ups to support timely reimbursements and resolve account issues. Provided executive support through document preparation, calendar management, reporting, and special projects, allowing the physician to focus on patient care.

    Finance Assistant

    Industry:

    Healthcare / Medical

    Employment Period:

    April 2025 to October 2026 (18 Months)

    Duties and Responsibilities:

    Managed day-to-day bookkeeping in Xero, ensuring financial records were accurate and up to date. Processed invoices, allocated payments, and reconciled accounts to maintain accurate client records. Prepared payment advice, statements of account, and account amendments while resolving underpayments, overpayments, partial payments, and short payments. Managed credit adjustments and followed up outstanding balances to support timely payments and healthy cash flow. Identified opportunities to improve invoicing and communication workflows, helping streamline administrative and financial operations. Prepared Service Agreements for NDIS participants and worked closely with participants, therapists, and internal teams to ensure smooth billing processes.

    Admin Assistant & Client Support

    Industry:

    Utilities / Power

    Employment Period:

    April 2023 to March 2025 (23 Months)

    Duties and Responsibilities:

    Supported the daily operations of an Australian pipe relining company by managing customer enquiries, scheduling site inspections, and coordinating calendars for technicians and clients. Worked closely with field technicians to monitor job progress, organise documentation, and ensure jobs were completed on schedule. Prepared quotes for plumbing and pipe relining projects, helping customers understand the scope of works and proposed solutions. Managed invoicing, payment follow-ups, and outstanding accounts to support healthy cash flow and maintain positive client relationships. Assisted with marketing activities by drafting blog articles, landing pages, and other content to support the company's online presence. Maintained contracts, client records, and internal documentation while coordinating with real estate agencies, subcontractors, and plumbing partners.

    Director of Customer Success, Productivity, Quality & Admin Assistant

    Industry:

    Consumer Products / FMCG

    Employment Period:

    April 2023 to December 2025 (31 Months)

    Duties and Responsibilities:

    Worked closely with leadership to support customer success, daily operations, and business growth across Shopify, Amazon, and Best Buy Canada platforms. Acted as the bridge between customers, suppliers, vendors, and internal teams, ensuring enquiries, orders, and issues were resolved efficiently. Monitored productivity, tracked operational performance, and prepared reports to help leadership make informed business decisions. Coordinated with suppliers and web developers to manage product launches, website updates, inventory concerns, and customer experience improvements. Maintained internal workflows, documentation, and task management systems to keep projects organised and on track.

    Auth-Renewal Specialist - Team Leader (Medical Virtual Assistant)

    Industry:

    Healthcare / Medical

    Employment Period:

    January 2022 to March 2023 (13 Months)

    Duties and Responsibilities:

    Helped patients navigate the prior authorisation process by coordinating with healthcare providers and insurance companies to secure timely approvals and prevent delays in care. Verified insurance benefits, reviewed medical documentation, and ensured patient records remained accurate, complete, and compliant with healthcare requirements. Served as the main point of contact between patients, providers, and insurers, helping resolve issues related to authorisations, claims, and reimbursements. Led and supported a team of Medical Virtual Assistants, providing daily guidance, coaching, and assistance to help achieve performance and quality goals. Facilitated team calibrations, training sessions, and process updates to ensure consistency, compliance, and continuous improvement. Prepared performance reports, monitored productivity and quality metrics, and worked closely with management to identify coaching opportunities and support team development.

    Account Supervisor | Team Leader| PDP - Prescription Drug Plan & Part C - Member’s Services

    Industry:

    Healthcare / Medical

    Employment Period:

    September 2018 to January 2022 (39 Months)

    Duties and Responsibilities:

    Assisted Medicare members with their prescription drug and health plan benefits, helping them understand coverage, authorisations, appeals, referrals, and healthcare services. Processed prior authorisations, formulary exceptions, appeals, and insurance-related documentation to support timely patient care and compliance requirements. Acted as a liaison between members, healthcare providers, pharmacies, and insurance teams to resolve enquiries and ensure a positive member experience. Promoted into a leadership role where I supervised and supported a team of healthcare representatives, providing coaching, guidance, and performance support. Facilitated team calibrations, process updates, and training sessions to ensure quality standards, compliance, and operational consistency. Monitored productivity and quality metrics, prepared performance reports, and partnered with management to identify opportunities for team development and continuous improvement.

    Education History

    Field of Study:

    Computer Science/Information Technology

    Major:

    Computer Science

    Graduation Date:

    April 16, 2011

    Located In:

    Philippines

    License and Certification: :

    N/A


    Skills

    ADVANCED ★★★

      Content Writing, Appointment Setting, Bookkeeping, Leadership, Team Orientation, Calendar Management, Form Filling, Invoicing, Google Spreadsheet, Google Docs, Microsoft Office, Zendesk, Trello,

    INTERMEDIATE ★★

      Operations Management

    Work at Home Capabilities:

    • Internet Bandwidth: Greater than 100mbps
    • Working Environment: Private Room
    • Speed Test Result: https://www.speedtest.net/result/17674764380
    • Internet Type: Fiber
    • Hardware Type: Laptop
    • Brand Name: HP
    • Processor: 11th Gen Intel(R) Core(TM) i5-1155G7 @ 2.50GHz 2.50 GHz
    • Operating System: Windows 11

    *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

    **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

    Resourceful

    Being independent means having a knack for solving problems without much help, which is often the case with remote workers. Filipinos are resourceful individuals. Their positive outlook and resilience allow them to think on their feet and come up with solutions for their clients even with less resources. Their empathetic nature also helps them anticipate the needs of their clients and think of better ways to service them.   

    person holding a light bulb

    Hardworking

    Filipinos are used to working long hours just to provide more for their families. Some even take on one or two side gigs while working full-time. That being said, earning extra income is not the only motivation Filipino workers have for working overtime. They also want to contribute to the success of the company they work for by honing their skills and learning new ones to ensure that they are doing high-quality work.  

    man pushing a boulder up a mountain

    Culture Fit with Westerners

    Filipinos embrace foreign culture, especially the Western culture. They enjoy English movies and TV programs and appreciate Western lifestyle, fashion, and sports. This deep connection to the West may have something to do with their colonial history. However, beyond that, Filipinos learned to be more adaptable and use their fascination with anything foreign to their advantage. They earn an income with the use of their knowledge on Western culture.

    Filipino employee talking to foreigners

    High English Proficiency

    High English proficiency gives Filipino remote workers an edge over others. But why exactly are they good in English? Filipinos learn to speak English even before starting school. Their love for anything foreign allows them to be open to watching foreign films and listening to foreign music, especially those in English. School curricula include how to use the English language in speaking and writing and test reading comprehension and listening. 

    employee videoconferencing with woman online

    High Literacy Rate

    Filipinos take education seriously and consider college education as a major milestone in life. We all know that a college degree does not necessarily mean success, but having one definitely gives us an advantage. Even though Filipino parents do not have enough money to send their children to college, they make it their life’s goal to do so no matter what. The Philippines’ 98% literacy rate shows that it is home to success- and excellence-driven people.

    woman holding a diploma

    Well-supported

    Filipino remote workers are getting the support they need to make remote working a viable career path. The Philippines now has modern infrastructure facilities (such as co-working spaces) and technologies (faster internet connection) that make remote working easier. The government has also enacted a law that formalizes work-from-home or remote working, setting out the rights and duties of employers and employees in a telecommuting program.

    woman using her laptop, scales of justice shown

    Filipino remote workers are indeed all that and more, but nothing beats working with one to truly understand and appreciate what makes them the best remote workers in the world. Click here to learn more about outsourcing to the Philippines. You may also call us or schedule a callback now to discuss your staffing needs with one of our Lead Recruitment Officers.  

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