Hire World-Class, High Performing, Vetted Product Listing Experts.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them
for you so you don’t have to.
Lifetime support, dedicated account manager
by your side, every step of the way!

Hire World-Class, High Performing, Vetted Product Listing Experts.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to.
Lifetime support, dedicated account manager by your side, every step of the way!

17 Years of
Virtual Staffing
Experience

Trusted by
3,368
SME’s

6,948
Virtual Staff
Hired

Hire World-Class, High Performing, Vetted Product Listing Experts.
Cut Labor Costs by 70%

We’ll Source, Hire and help Manage them for you so you don’t have to. Lifetime support, dedicated account manager by your side, every step of the way!


17 Years of
Virtual Staffing
Experience


Trusted by
3,368
SME’s


6,948
Virtual Staff
Hired

Top Talent. Lifetime Support Not Found Anywhere.

Hire Filipino Product Listing Experts

Product listing specialists create and manage online listings for ecommerce platforms. They optimise product descriptions, images, and pricing to attract customers and improve sales.

Having an expert product listing specialist increases your website’s visibility and optimises listings, leading to increased sales.

Looking for skilled Filipino product listing specialists? Check out Remote Staff’s pool of expert Filipino candidates today and see your sales grow!

 

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Candidates:

4

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $8.87/hr

Kim

Candidate ID: 535430


ADVANCED

    Zendesk, Salesforce CRM, Shopify, Google Apps...

INTERMEDIATE

    Invoicing, Chat Support, Accounting Reconciliation, Recruiting...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.85 per hour or $USD 680.07 per month

Full Time: $USD 8.87 per hour or $USD 1537.88 per month

Remote Staff Recruiter Comments

  • Kim has a bachelors degree in Hotel and Restaturant Management and have been working for almost 12 years now handling and performing roles such as Admin Assistant, Fulfillment Lead, Customer Support, Customer Support Lead, Programs Assistant, Virtual Assistant Recruitment Officer and  Reconciliations Officer under the industries of Financial Services, Recruitment Agency, Outsourcing, Education and Merchandising. She has catered to US and Australian Clients. 
  • Her greatest achievement with her 12 years of professional experience was being able to work remotely since 2015, working and being exposed to global clients, and working in several industries, all of which helped her career development.
  • She was exposed to the following tasks:
    • Order Management
    • Shopify Management
    • Customer Support
    • Invoicing 
    • Email Support
    • Chat Support
    • SMS Support
    • Inventory and Fulfillment
    • Data Entry
    • Scheduling
    • Quality Assurance
    • Handled 4 team members
    • Recruitment 
    • Reconciliation
    • Product Research 
    • Administrative Tasks
  • She is proficient in using tools such as CRMs, Zendesk, Salesforce, ReAmaze, ShopifyTrello, Asana, Google Apps and Microsoft Office.
  • She currently have a part-time job, working on a flexible schedule. She prefers morning or late afternoon shift and open to any full-time or part-time roles.
Predictive Index Profile - Altruist

Strongest Behaviors
  • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, KIMJEN is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. KIMJEN gets along easily with a wide variety of people.

Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.


Employment History

Reconciliations Officer

Industry:

Banking / Financial Services

Employment Period:

September 2011 to July 2012 (10 Months)

Duties and Responsibilities:

conciled all assets held on behalf of ANZ’s clients. ● Investigated and cleared variances/breaks from reconciliations. ● Ensured all breaks were resolved and cleared within a given timeframe. ● Cross-trained on mutual funds and equity processes for leave coverage. ● Stakeholder communications regarding outstanding balance.

Virtual Assistant

Industry:

Others

Employment Period:

December 2018 to March 2019 (3 Months)

Duties and Responsibilities:

anaged administrative tasks, performed research, data entry ● Contact management, inbox management. ● Scheduling management, booking, and planned travel.

Recruitment Officer

Industry:

Human Resources Management / Consulting

Employment Period:

July 2014 to January 2015 (6 Months)

Duties and Responsibilities:

● Sourced, screened, evaluated, and processed applicants based on qualifications. ● Analyzed interview results and verified references. ● Recommended and coordinated interviews with hiring managers. ● Handled phone interviews, arranged candidates for face-to-face interview. ● Builds and maintains a client database ● Handles general data administration and paperwork

Programs Data Entry Assistant

Industry:

Education

Employment Period:

March 2019 to July 2019 (4 Months)

Duties and Responsibilities:

ed with administrative duties. ● Client communication and email support. ● Scheduling management. ● Analyzed reports and processed data entry.

E-Commerce Customer Support Lead

Industry:

Retail / Merchandise

Employment Period:

July 2020 to March 2021 (8 Months)

Duties and Responsibilities:

● Led customer support operations, overseeing escalations and team coaching. ● Streamlined email response, workflows, improving efficiency and resolution times. ● Investigated and resolved Shopify, PayPal, and Amazon chargeback cases. ● Recommended, systemized, and streamlined playbook and FAQs. ● Administered quality assurance for tickets handled. ● Handled ReAmaze email support, including refunds, returns, order tracking. ● Shopify management, updated product listing and resolved discrepancy. ● Conducted fraud investigations related to order processing and fulfillment. TOOLS: ● Google Suite (Sheets and Docs) ● Shopify ● ReAmaze (CRM) ● Asana ● Google Drive, Droopbox ● CJ Dropshipping, HSKU, Zendrop ● Shopify, Amazon, PayPal (Chargeback) ● Time Doctor ● Slack

Fulfillment E-commerce Specialist / Customer Support

Industry:

Retail / Merchandise

Employment Period:

July 2019 to April 2025 (68 Months)

Duties and Responsibilities:

● Managed Shopify operations—product listings, pricing, and inventory. ● Created and managed print on demand (POD) products via Gooten. ● Resolved Shopify issues, fixed product data and inventory discrepancies. ● Coordinated with suppliers and warehouses for fulfillment and shipping. ● Streamlined data entry and performed regular data cleanup. ● Managed product assets, large data sets processing, and data management via Google Drive and Dropbox. ● Updated listings and maintained consistent formatting. ● Researched fashion trends and wrote SEO-friendly titles and descriptions. ● Handled Zendesk email support, including refunds, returns, order tracking. ● Engaged followers on social media (Instagram), replied to comments, and built community. ● Monthly financial report data entry. TOOLS: ● Google Suite (Sheets and Docs) ● Shopify ● Zendesk ● Google Drive, Dropbox ● Gooten (POD) ● Whiplash ● Harvest (time tracker) ● Slack

Email, Chat, and SMS Customer Support Specialist

Industry:

Others

Employment Period:

December 2015 to December 2018 (36 Months)

Duties and Responsibilities:

● Managed customer inquiries via email, chat, and text. ● Escalation of report to marketplace integrity team. ● Handling account issues, refunds, reviews, and disputes. ● Provided technical support and fraud investigation for seamless user experience TOOLS: ● Google Suite (Sheets and Docs) ● Salesforce ● Trello ● Google Drive, Dropbox ● Upwork (time tracker) ● Slack

E-Commerce Customer Support Specialist

Industry:

Retail / Merchandise

Employment Period:

August 2023 to December 2023 (3 Months)

Duties and Responsibilities:

● Managed Shopify product listings, including descriptions, SKU, pricing, and images. ● Resolved Shopify and Klarna chargeback disputes and improved customer dispute resolution. ● Provided Dutch email customer support via Strato, translated via DeepL. ● Handled supplier communication for missing, returned, or modified orders. ● Streamlined data entry processes, FAQs, and email templates. TOOLS: ● Google Suite (Sheets and Docs) ● Shopify ● Strato (CRM) ● Google Drive ● Notion ● RegWiio (Dropshipping tools) ● Klarna (Chargeback) ● Time Doctor (time tracker)

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Hotel and Restaurant Management

Graduation Date:

January 1, 2011

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Zendesk, Salesforce CRM, Shopify, Google Apps, Microsoft Office, Trello, Asana, Email Support, Product Listing,

INTERMEDIATE ★★

    Invoicing, Chat Support, Accounting Reconciliation, Recruiting, Recruiter Customer Service, Order Processing, Order Management, Virtual Assistant Skills, Data Entry, Scheduling, Quality Assurance, Inventory ManagementWarehouseShopifyAdministrative SupportAdministrative Skills

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17820829028.png
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus (11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80GHz)
  • Processor: 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80GHz
  • Operating System: Windows 11

All-inclusive Rate: USD $8.36/hr

Alyssa

Candidate ID: 457872


ADVANCED

    Processing, Administrative Skills, Report Writing, Content Management...

INTERMEDIATE

    QuickBooks, WordPress, Auditing, Trello...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.19 per hour or $USD 709.70 per month

Full Time: $USD 8.36 per hour or $USD 1449.01 per month

Remote Staff Recruiter Comments

Alyssa started her career as an Admin Assistant in an oil company in 2014. She then moved to a BPO where she was a Client Solutions Specialist assigned to an Australian insurance company. It was in 2018 when she decided to venture into remote work and provided her services to US-based clients in the e-commerce and marketing industries.

She is proficient in supporting the following:
  • Admin tasks
  • Invoice processing
  • Data entry
  • Claims and reimbursement processing
  • Product Listing
  • FB Ads launching
  • Content publishing
  • Appointment setting
  • Social media management
  • Copywriting
  • Product and content research
She is exposed to the following software/applications:
  • Shopify
  • MailChimp
  • Amazon Seller Central
  • Dropbox
  • Helium10 
  • Trello
  • Buffer
  • ManyChat
  • Google MB/Workspace
  • Canva
  • BrightSocial
  • MS Office
  • Asana 
  • Go HighLevel
  • Skype
  • Slack 
  • WordPress 
  • Meta Business Suite
  • Zapier
  • Calendly 
  • ClickUp
  • Zendesk 
  • SmarterQueue
  • Quickbooks
She can start ASAP.
She is amenable to working in any time zones for any part-time or full-time roles.

Predictive Index Behavioral Profile - Specialist

Strongest Behaviors
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Behavioral Summary
Alyssa Kay is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Alyssa Kay, who takes responsibilities very seriously.


Employment History

Administrative Assistant

Industry:

Construction / Building / Engineering

Employment Period:

September 2022 to March 2024 (18 Months)

Duties and Responsibilities:

  • Provide office administration support through bill invoicing and various general administrative tasks.
  • Manage email correspondence with external and internal stakeholders, including sales inquiries and general inquiries.
  • Maintain and update the database to ensure accurate information.
  • Assist with website management, including online live chats and responding to inquiry forms.
  • Monitor media channels and marketing content to ensure consistency and effectiveness.
  • Assist in sales efforts when needed by contacting prospects, building and maintaining customer relationships, and supporting our product offerings.

Accounting/Administrative Assistant

Industry:

Oil / Gas / Petroleum

Employment Period:

July 2014 to December 2015 (17 Months)

Duties and Responsibilities:

  • Provide administrative support to managers, the COO, and the CEO.
  • Enter daily sales, expenses, and cash flow data into QuickBooks for accurate financial reporting.
  • Collaborate with accounting staff to ensure all records are posted correctly and in a timely manner.
  • Handle incoming calls and client inquiries, managing email correspondence effectively.
  • Prepare and submit timely reports to the supervisor, COO, and CEO.

Data Entry Agent

Industry:

Insurance

Employment Period:

February 2016 to August 2018 (30 Months)

Duties and Responsibilities:

  • Resolve escalated payment issues promptly and efficiently.
  • Perform data entry and manage the filing of electronic documents.
  • Handle incoming calls and customer inquiries, as well as manage email correspondence.
  • Collaborate with case managers, clients, and vendors to ensure effective communication.
  • Generate reports and assist in improving standard operating procedures (SOPs).
  • Process claims, invoices, and reimbursements accurately.
  • Maintain open communication with case managers, vendors, service providers, and clients.
  • Summarize reports, enhance SOPs, and submit findings to the manager.

Team Lead/Senior Copywriter

Industry:

Retail / Merchandise

Employment Period:

November 2018 to November 2020 (24 Months)

Duties and Responsibilities:

  • Write and edit copy for e-commerce platforms to ensure accuracy and appeal.
  • Utilize Excel daily to organize and update product information efficiently.
  • Conduct data entry, format business documents, and manage large repetitive tasks.
  • Perform content maintenance using online vendor portals to ensure up-to-date information.
  • Implement enhanced content on digital portals and update as needed or upon request.
  • Conduct various quality checks, data scrapes, and special projects as required.
  • Report directly to the Content Services Manager or designated representative.
  • Communicate effectively and concisely via email.
  • Provide project status updates and report any issues to U.S. counterparts in a timely manner.

Executive Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

May 2022 to October 2023 (17 Months)

Duties and Responsibilities:

  • Schedule and manage social media posts using SmarterQueue.com.
  • Publish articles across multiple WordPress sites.
  • Update affiliate links and manage WooCommerce orders efficiently.
  • Process invoices and handle payroll tasks accurately.
  • Perform data entry in Excel to maintain organized records.
  • Conduct internet research to support various projects and initiatives.
  • Respond to customer support tickets via Zendesk, ensuring timely resolutions.
  • Execute additional ad hoc tasks as required to support team objective

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Finacial Management

Graduation Date:

October 25, 2013

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Processing, Administrative Skills, Report Writing, Content Management, Email Handling,

INTERMEDIATE ★★

    QuickBooks, WordPress, Auditing, Trello, Asana, Shopify, BufferMicrosoft ExcelCustomer SupportSkypeMailChimp

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Shared Room
  • Speed Test Result: https://www.speedtest.net/result/16035812773
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: ASUS (10th Gen Intel(R) Core(TM) i7-6700 CPU @3.40GHz 3401 Mhz 4 Core 8 Logical Processor)
  • Processor: 10th Gen Intel(R) Core(TM) i7-6700 CPU @3.40GHz 3401 Mhz 4 Core 8 Logical Processor
  • Operating System: Windows 10

All-inclusive Rate: USD $7.13/hr

Madonna

Candidate ID: 426094


ADVANCED

    Computer Literacy, Communication Skills, Customer Service, Collections...

INTERMEDIATE

    Zendesk, Salesforce.com, Shopify, Product Listing...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Central Standard Time Australian Eastern Standard Time Australian Western Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.13 per hour or $USD 617.86 per month

Full Time: $USD 7.13 per hour or $USD 1235.71 per month

Remote Staff Recruiter Comments

  • Madonna Laureen has worked for more than 10 years within various BPO industries.
  • Since 2012, she has been in customer service and provided support via email, chat, and calls.
  • She handled collections, banking, food delivery, and Telco accounts.
  • Furthermore, she has honed her skills in email management, collections, order processing, payment arrangements, fraud transactions, and appointment setting. 
  • She recently worked as a Sales Support with an AU client in Remote Staff where was exposed to e-commerce. She was involved with customer service and administrative tasks such as data entry/product listing.
  • Well-versed with software tools such as:
    • CRM
    • MS word
    • MS Excel
    • Outlook
    • Zendesk 
    • Salesforce 
    • Shopify 
  • She is available to start immediately.
Predictive Index Behavioral Profile - Guardian
https://www.predictiveindex.com/reference-profile/guardian/

Strongest Behaviors:
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. 

Behavioral Summary: 
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. Madonna is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships, and measurements for the work. She will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
 


Employment History

Sales Support

Industry:

Retail / Merchandise

Employment Period:

February 2022 to March 2023 (12 Months)

Duties and Responsibilities:

  • Add and update product listings
  • Find or write a description and specifications in table format (using basic HTML tags)
  • Add specific product configurations and stock lines (where applicable).
  • Find and upload high quality product photos with appropriate captions relevant PDF documents such as product data sheets, user manuals and accessory lists. Each uploaded PDF document should be named appropriately based on the type of document and the associated product.
  • Find and link to any appropriate YouTube videos relating to the product.
  • Create links to related products such as accessories or consumables.

General Care Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2012 to September 2012 (3 Months)

Duties and Responsibilities:

  • Kept customers updated on order status, deliveries, account information, and order details when appropriate through Database.
  • Maintained engaging conversations with customers to build relationships and upsell further products.
  • Assisted customers with product-related questions, feedback, and complaints.
  • Addressed technical difficulties by quickly identifying and troubleshooting customer issues to achieve timely first-time resolution.
  • Kept detailed records of customer interactions for future reference.

First Line Technical Support/CSR

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2013 to September 2013 (2 Months)

Duties and Responsibilities:

  • Completed logs and job reports for service calls at end of shift to preserve accurate information.
  • Communicated product and machine failure details to address and resolve root causes.
  • Assisted customers with product-related questions, feedback and complaints.
  • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
  • Input customer information, call notes and personal data onto internal database.
  •  

Collections Agent

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

October 2013 to November 2017 (48 Months)

Duties and Responsibilities:

  • Interview customers to identify the reasons for delinquency, source of income, and next pay date to build solutions for financial issues.
  • Processed payments over the phone and set up recurring drafts.
  • Collaborate with the team to address team goals and reach KPI’s.
  • Input customer information, call notes, and personal data onto the internal database.
  • Provided excellent customer support and guidance while dealing with complex complaints, offering an empathetic approach to maintain loyal customer relationships.
  • Resolved direct debit issues and complaints promptly
  • Offer payment solutions according to the hierarchy

Customer Service Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2021 to July 2021 (5 Months)

Duties and Responsibilities:

  • Ensures all customer orders were acknowledged and processed promptly.
  • Verified logistics on order tracking to ensure products delivered adhered with customer SLAs.
  • Assisted customers with important purchasing choices, identifying needs and employing product expertise to make appropriate suggestions.
  • Knowledgeable of process updates, escalating critical issues and monitoring queries in line with best practices.
  • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.

Education History

Field of Study:

Computer Science/Information Technology

Major:

Graduation Date:

January 1, 2004

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Computer Literacy, Communication Skills, Customer Service, Collections, Typing, Social Media, Phone Support, Email Handling, Chat Support, Negotiation,

INTERMEDIATE ★★

    ZendeskSalesforce.comShopifyProduct Listing

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 29.61, Upload: 43.38
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Generic (Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz 3.10 GHz)
  • Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz 3.10 GHz
  • Operating System: Windows 10

All-inclusive Rate: USD $6.31/hr

Lara

Candidate ID: 394354


ADVANCED

    Product Listing, Amazon Product Research, Customer Service, Data Entry...

INTERMEDIATE

    eBay, Order Processing, Order Entry...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.31 per hour or $USD 546.76 per month

Full Time: $USD 6.31 per hour or $USD 1093.51 per month

Remote Staff Recruiter Comments

  • Lara has been working since 2006. She started working in the BPO industry and has later on transitioned getting freelance/home based jobs catering clients mostly in US & Bulgaria
  • She gained experience/expertise in:
    • Customer Service
    • Virtual Assistance
    • Product Listing
    • E commerce (eBay, Amazon)
  • She is also skilled with product research, data entry, order processing and has basic photo editing & optimizing titles using SEO Keywords
  • She is adept with using the following tools/technologies:
    • DSM Tool
    • Dropship Beast
    • Hydra Lister
    • Canva
    • ZIK Analytics
  • Available to start immediately for full-time/part-time roles.

Employment History

PRODUCT LISTING SPECIALIST

Industry:

Retail / Merchandise

Employment Period:

June 2021 to July 2021 (0 Months)

Duties and Responsibilities:

  • Product listing on e-commerce platforms
  • Maintaining and administering the e-commerce stores
  • Inventory control and price management
  • Listing quality checks and enhancements
  • Listing description & content writing
  • Product market research and competition price checking

E-COMMERCE VIRTUAL ASSISTANT

Industry:

Retail / Merchandise

Employment Period:

February 2017 to May 2021 (51 Months)

Duties and Responsibilities:

  • Product sourcing and research manually or using Zik Analytics
  • Listing products manually on my client's account or using Dropship Beast.
  • Edit photos using Canva or do collage using Picmonkey
  • Process orders manually
  • Update productivity sheets daily

CUSTOMER SERVICE SPECIALIST

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2011 to February 2017 (66 Months)

Duties and Responsibilities:

  • Marketing Maintenance Agent for 1 year
  • Update and maintain the Credit List
  • Accommodate customer's inquiries and question regarding the company
  • Fraud Agent for 1 year
  • Accommodate client inquiries regarding their pending order and their delivery status.

CREDIT SPECIALIST II

Industry:

Banking / Financial Services

Employment Period:

December 2006 to February 2010 (38 Months)

Duties and Responsibilities:

  • Credit Verifier for Saving Loan.
  • Do Employment and Residence Verification.
  • Re-evaluate and reprocess loan application that is already denied

Email Support

Industry:

Transportation / Logistics

Employment Period:

July 2022 to December 2023 (16 Months)

Duties and Responsibilities:

sent email and answer customer inquiries about their parcels

Education History

Field of Study:

Physical Therapy/Physiotherapy

Major:

Graduation Date:

October 1, 1999

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Product Listing, Amazon Product Research, Customer Service, Data Entry,

INTERMEDIATE ★★

    eBayOrder ProcessingOrder Entry

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Shared Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus (Intel(R) Pentium (R) CPU N4200@1.10GHz)
  • Processor: Intel(R) Pentium (R) CPU N4200@1.10GHz
  • Operating System: Windows 10

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.