Specialised Online Estimators in Australia: A Deep Dive with Wilson Petaluna

Diana is a licensed Architect with approximately seven years of professional experience in architecture, interior design, and construction project management. She completed her Bachelor of Science in Architecture from a university in Northern Luzon in 2019 and obtained her architecture license in 2021. Her career includes both on-site construction management and remote architectural drafting and design work for international clients.

Professionally, Diana has worked in the construction and architectural design industry where she gained hands-on experience in residential, commercial, and fit-out projects. Her early career involved working as an Architectural Interior Designer for a local architectural firm where she prepared architectural drawings, interior design concepts, shop drawings, and renderings, while also participating in client presentations and site inspections. She later transitioned to site-based roles in the construction industry, serving as a Site Manager and later Assistant Project Manager, where she handled construction supervision, quality control, subcontractor coordination, permit applications, and project scheduling. In one notable project, she managed a government office renovation covering approximately 2,100 square meters and supervised more than 30 workers on site.

In addition to her local industry experience, Diana has worked with international clients in remote or freelance setups. She has supported design teams in the United States and Australia as an Architectural Draftsman, producing 2D drawings, 3D models, and detailed joinery and cabinetry drawings. Her responsibilities included preparing kitchen layouts, drafting decking designs, and creating architectural details for residential projects. She also collaborated with design teams using international standards and client requirements, demonstrating familiarity with remote coordination and offshore work environments.

Technically, Diana is proficient in several architectural design and visualization tools including:

• AutoCAD
• Revit
• ArchiCAD
• SketchUp
• V-Ray
• Enscape

Overall, Diana presents herself as a technically capable architect with a balanced background in design, drafting, and on-site project management. Her exposure to international clients, combined with her proficiency in BIM and rendering tools, makes her a suitable candidate for roles related to architectural drafting, interior design support, or remote architectural production work.

• He is proficient in using CUBIT, Mudshark, and has one year of hands-on experience with CostX—software particularly relevant to the client's requirements. 
• He is familiar with Australian building codes and standards, and has worked on a variety of projects ranging from commercial to residential, including civil works and architectural finishes.
• He also demonstrates a solid understanding of interpreting complex architectural and engineering drawings.
• His current role involves end-to-end take-off responsibilities in collaboration with Australian estimators, including startup meetings, document review, resolving discrepancies, and RFI submissions.

Predictive Index Behavioral Profile - Scholar

Strongest Behaviors

• Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
• Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
• Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
• Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.

Edwin is a serious, introspective person and an analytical and disciplined thinker. Careful, thorough and very focused on their responsibilities.

This individual is reserved and will generally express themself in a factual, direct, and succinct manner. A conscientious person, their approach to the work is systematic, methodical, and well organized, based on thorough knowledge of, and respect for “the book”. Working with factual, technical or detailed information, they’ll produce carefully thought-out work of high quality and precision. Whether doing work themself, or delegating to others, follow up is close to ensure high-quality results.

• Construction Materials Expertise: Has experience estimating various materials, including rebars (steel reinforcing materials), which are critical in the early stages of construction. Understands the importance of accurate rebar cutting lists and fabrication processes.
• Software Proficiency: Experienced in using Bluebeam and other estimation tools for quantity take-offs and scheduling. Although unfamiliar with ASA Rebar software, he is adaptable and confident in learning new platforms.
• Australian Standards Compliance: Familiar with Australian measurement systems and material standards, demonstrating adaptability to different industry requirements.
• Estimation & Take-Off Process: Follows a structured approach to material take-offs, ensuring accuracy by scaling projects correctly, marking material quantities, and maintaining organized documentation.
• Problem-Solving & Adaptability: Effectively manages project delays, material shortages, and unexpected changes by implementing contingency plans, adjusting manpower, and coordinating with suppliers.
• Communication & Coordination: Acknowledges the importance of client and contractor communication in preventing errors due to incorrect or outdated plans. Proactively seeks clarification and ensures alignment between design and execution.
• He can start immediately. 

• Socially-focused, generally empathizes with people, seeing their point of view or understanding their emotions. Positive communication.
• Teaches and shares; generally interested in working collaboratively with others to help out.
• Friendly and service-oriented; drives for the “greater good” rather than individual goals. Promotes teamwork by sharing authority.
• Drive to protect the company against risk by doing things in general accordance with established standards.
• Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.

Jose is unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, He is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. He gets along easily with a wide variety of people.

Tyrone is an experienced civil engineer with over six years of combined experience in quantity surveying, project estimation, and site coordination, both in the local construction industry and the global freelancing space. His relevant experience spans residential and commercial projects, including direct involvement in signage, line marking, bollards, pavement striping, and other civil works — a strong match to the client's niche in car park and facility safety solutions.

He has supported multiple clients across Australia and the U.S., most notably through freelancing platforms such as Upwork. Tyrone has worked with engineering contractors, estimating firms, and design teams using various platforms and software tools, contributing to project planning, takeoffs, bid preparation, and material quantification.

Work Experience (Generalized):

📌 Freelance Estimator – U.S. & Australian Clients

• Delivered cost estimates and material takeoffs for a variety of projects including line striping, bollards, signage, and car park safety systems
• Reviewed bid documents, RFIs, and architectural/civil plans to ensure accurate scoping
• Collaborated with international project managers and construction teams for proposal preparation and project execution support

📌 Project Manager / Estimator – Local Engineering & Construction Firm

• Managed end-to-end construction projects including budgeting, bidding, permitting, and on-site coordination
  Created detailed bills of quantities (BOQs), performed cost analysis, and ensured alignment with client requirements
  Oversaw project timelines, procurement, and site delivery while liaising with stakeholders and contractors

📌 Structural Design Engineer – Solar and Energy Projects

• Produced structural designs for mounting systems and steel supports
• Conducted load calculations and coordinated with design teams on technical deliverables
• Contributed to renewable energy installation planning and compliance

📌 Estimator / Quantity Surveyor – Estimating Services Firm (AU-focused)

• Supported clients by preparing accurate takeoffs for residential and commercial builds
• Specialized in finishing trades and civil works, with strong familiarity in architectural detailing and specifications
• Worked closely with estimating teams to ensure pricing accuracy and bid competitiveness

• Civil and vertical construction (residential + commercial)
• Pavement marking, bollards, and facility safety
• Solar and structural design projects
• Australian and U.S.-based construction estimating

Estimating Tools:

• Bluebeam (primary tool since 2022)
• Stack, Procore, Simpro, SmartSheet
• MS Excel for customized BOQs and summaries

Project Management Platforms:

• Asana, Google Suite, Zendesk, Simpro

Drafting Tools:

• AutoCAD (basic usage for plan navigation)

General Proficiency:

• Drawing/specification review
• Bid package compilation
• RFI/Addendum tracking
• Cost benchmarking
• Strong command of finishing trades and site quantification

✔️ Hands-on experience in both technical execution and bid-phase estimating
✔️ Strong exposure to international clients (AU and US) and virtual team environments
✔️ Excellent grasp of pavement-related estimates (client-aligned scope)
✔️ Adaptable and familiar with various construction software
✔️ Has managed entire project life cycle (design to delivery) locally

• Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
• Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.
• Impatient for results, puts pressure on themself and others for rapid implementation, and is far less productive when doing routine work.
• Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
• Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.

Tyrone is a confident, independent self-starter with competitive drive, initiative, a sense of urgency, and the ability to make decisions and take responsibility for them. Can react and adjust quickly to changing conditions and come up with ideas for dealing with them.

Their drive is purposeful, directed at getting things done quickly. This individual responds positively and actively to challenge and pressure, and has confidence in their own ability to handle novel problems and people. An outgoing, poised person, a lively and enthusiastic communicator, tending to be a little more authoritative than persuasive in style. Talks briskly, with assurance and conviction and is a stimulating influence on others, while being firm, direct, and self-assured in dealing with them.

Mariel is a licensed Civil Engineer with 7 years of professional experience specializing in estimating and quantity surveying across civil, residential, and industrial projects. She has extensive background working with international clients, particularly in Australia, the UK, and the US, handling multi-million-dollar tenders, refurbishment works, and specialized trade projects. Her expertise covers both corporate employment and freelancing, where she has demonstrated strong technical, financial, and project management skills.

With nearly 3 years supporting Australian clients, Mariel has hands-on exposure to civil infrastructure, roadworks, stormwater, bulk earthworks, and warehouse construction projects. She also has experience managing operations for startups, coordinating with subcontractors and suppliers, and preparing detailed bid documents.

Estimating & Quantity Surveying

• Quantity take-offs, cost analysis, and bill of quantities preparation
• Tender documentation and bid presentation for multi-million-dollar projects
• Monitoring project costs and financial forecasts

Project Management

• Budget vs. actual reporting and cash flow forecasting
• Scheduling, S-curves, and Primavera-based project planning
• Supervising site works and coordinating with engineers, designers, and subcontractors

Client & Stakeholder Management

• Direct liaison with Australian subcontractors and suppliers for quotations
• Supporting estimating managers and collaborating with international project teams
• Delivering quick-turnaround estimates for UK and US clients

Software & Tools

• Bluebeam, PlanSwift, Estimate Rocket, Estimate One
• AutoCAD, SAP, Primavera, Xero, Payment Logic
• Google Workspace (Calendar, Email, Drive) for business operations

• Operations Manager / Virtual Assistant – Prestige Electrical and Data Services (Australia)
  Managed end-to-end operations including executive calendar management, invoicing, financial tracking, and client coordination for an Australian startup.

• Lead Estimator / Quantity Surveyor – Simmons International, Inc. (Australia)
  Led civil works tenders, prepared detailed estimates and BOQs, and presented to estimating managers. Managed multi-million-dollar projects including pavements, stormwater systems, bulk earthworks, and industrial/warehouse projects. Utilized Bluebeam for take-offs and liaised directly with subcontractors.

• Estimator / Quantity Surveyor – Mantra Home (UK)
  Delivered estimates for refurbishment projects, house extensions, loft conversions, and maintenance works. Conducted cost monitoring and provided fast-turnaround estimates.

• Project-Based Estimator – US-based Painting Company
  Used PlanSwift and Estimate Bucket for quantity take-offs and painting estimates.

• Quantity Surveyor – Global Tycoon Construction and Development Corporation (Philippines)
  Oversaw project monitoring, metal works, ACP systems, cladding, and assisted with estimates. Coordinated with project managers and subcontractors.

• Quantity Surveyor / Project Supervisor – GCCA Design and Construction Services (Philippines)
  Supervised a two-story residential project, managed billing, budget tracking, and scheduling.

• Cost Engineer – Inoland Development Corporation (Philippines)
  Handled budget forecasting, cash flow, subcontractor and supplier quotation evaluations, and Primavera-based scheduling.

• Assistant Quantity Surveyor – Makati Development Corporation (Philippines)
  Supported subcontractor payments, variation order evaluations, and site accomplishment monitoring.

• Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
• Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.
• Focused on goals and the people needed to get there, not details or plans; frequently delegates details.

• He successfully completed electrical estimation for diverse projects, including residential developments, restaurants, and commercial spaces, ensuring adherence to Australian electrical standards.
• He demonstrated flexibility by integrating various client-specified templates and software, highlighting adaptability and client focus.
• He maintained a high win rate for bids, credited to his detailed and precise estimation process.

• Proficient in Simpro, Groundplan, AutoCAD, and Estimate One; extensive experience with Excel for detailed takeoffs and cost breakdowns.
• Skilled in interpreting project plans, liaising with suppliers, and preparing comprehensive bid packages.
• Demonstrates a strong grasp of Australian electrical standards, ensuring compliance and precision in project execution.

• Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
• Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
• Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. Impatient with routines.
• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.

Jojimar is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in him, who takes responsibilities very seriously.

With experience and/or training, he will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and he is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

• She has extensive experience leading technical and operational tasks across various industries, including renewable energy systems, solar PV after-sales support, and electrical distribution utilities.
• She successfully contributed to a $152M LNG project and delivered exceptional results through project risk management, team supervision, and quality assurance.
• She held roles such as Electrical Estimator, Technical Support Engineer, Team Leader, and Key Accounts Manager.
• She has certifications include Lean Six Sigma Yellow Belt and specialized training in electrical construction and safety protocols, such as "Incident and Injury Free" and "Working Safely at Heights".
• She is available to start immediately

Skills + Technical Proficiency:

• Her core competencies include project management, renewable energy systems, solar PV design, and risk management.
• She is proficient in system software, including NetSuite, System Hub, CAD, HelioScope, Work Buddy, ASCORA, EAM and CRM platforms.
• Demonstrated ability to analyze and interpret project financials, ensuring profitability and operational efficiency.

• Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.

Charis is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Charis, who takes responsibilities very seriously.

With experience and/or training, she will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and she is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

• Electrical Estimation & Quantity Surveying: EJ has over three years of experience in electrical estimation, quantity surveying, and project supervision. He has worked with international and local companies in the construction and electrical contracting sectors.
• Registered Electrical Engineer (2023): His professional license adds credibility and legitimacy to his engineering expertise.
• Certifications: He holds certifications in Engineering Project Management and Construction Project Management from Coursera.
• He successfully prepared and submitted timely and accurate electrical tenders for residential construction projects.
• He played a key role in cost control and budget management, ensuring that projects were completed within financial constraints.
• He negotiated supplier costs and led formal project negotiations, contributing to efficient procurement processes.
• He is able to start immediately. 

• Technical Skills: Electrical design, power system analysis, and project management.
• Software Proficiency: AutoCAD, MS Office, ETAP, DIALux, Bluebeam, Accubid, and Planswift, SimPRO, Ground Plan, Estimate One. His hands-on experience with these tools enhances his ability to design, estimate, and manage electrical projects efficiently.

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
• Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.

EJ is a very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. He will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

Charmine is a highly skilled professional with extensive experience in cost estimation, quantity surveying, and project management. With a solid background in the construction and engineering industries, Charmine has worked on various projects across Australia, ensuring accurate cost estimates, detailed quantity takeoffs, and effective coordination with stakeholders. Her expertise in using software tools like Bluebeam, ArchiCad, and PlanSwift further enhances her ability to deliver precise and reliable project estimates.

• Cost Estimation
• Quantity Surveying
• Project Management
• Material Cost Estimation
• Contractor Accreditation

• Construction
• Engineering

• Cost Estimator 2 (Wisdom Homes Sydney Home Builder, June 2023 - April 2024)

  • Liaised with consultants, pre-site and on-site coordinators, and drafting personnel to ensure consistency in documents.
  • Performed detailed cost estimates, ensuring cost projections were within the projected margin.
  • Managed margin declarations, budget approvals, and the release of jobs to sites, including raising purchase orders and approving necessary expenditures.
  • Coordinated with the Sydney office regarding estimation updates, supplier price increases, site issues, and other related matters.

• Quantity Surveyor 2 (101 Residential Homes Perth Home Builder, August 2021 - June 2023)

  • Worked closely with prestart and drafting teams to maintain document consistency.
  • Performed detailed cost estimates, ensuring budget adherence within contract terms.
  • Supervised junior quantity surveyors' takeoffs and provided revisions to quantities and costs due to variations or supplier changes.
  • Coordinated with the Perth office for any corrections, clarifications, or ambiguities related to project documentation.

• Estimator (Consolidated Energy, July 2019 - August 2021)

  • Provided detailed takeoff estimates with visual diagrams for insulation projects across Australia (WA, NSW, Victoria, ACT, QLD).
  • Analyzed drawings, specifications, and other requirements to prepare comprehensive cost estimates.
  • Ensured estimates complied with Basix and Nathers regulations.
  • Gained exposure and training in cost estimation for projects from Allcastle Homes - Sydney and BGC Residential - WA.

• Accreditation of Contractor's/Consultant (Realcognita, September 2018 - September 2018)

  • Engaged in the accreditation process for contractors and consultants.

Skills:

• Material Cost Estimation (Advanced)
• Quantity Surveying (Advanced)
• PlanSwift (Advanced)
• Bluebeam Software (Intermediate)
• ArchiCad (Intermediate)
• Microsoft Dynamics 365 Business Central (Intermediate)

Charmine is a highly experienced cost estimator and quantity surveyor with a strong focus on delivering accurate project estimates and managing construction-related documentation. Her proficiency in advanced estimation techniques and her experience with industry-standard software make her a valuable asset in the engineering and construction sectors. Charmine's ability to coordinate effectively with multiple stakeholders, coupled with her technical expertise, ensures the successful completion of projects within budget and on time.

• Creating production drawings alongside estimation of paintings, wall coverings, floors, special finishes and etc.
• Changing orders and additional biddings for projects
• Handling and coordinating with foreign subcontractors and translating different construction standard details
• Planning, specifying, and choosing materials for construction of offices
• Project scheduling and cash flow utilizing
• Creating architectural visualizations and layouts

• Planswift (4 years)
• Microsoft Excel (7 years)
• AutoCAD (7 years)
• SketchUp
• Enscape
• Lumion
• Adobe Photoshop
• Adobe InDesign
• Adobe Premiere

Strongest Behaviors

• Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish; aggressive when challenged.

• Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
• Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.

Bea is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Her approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.

Strongly technically-oriented, has confidence in own professional knowledge and ability to get things done quickly and correctly. With experience, will develop a high level of expertise and will be very aware of mistakes committed by self or others. Bea takes work and responsibilities very seriously and expects others to do the same.

• Prepare the tender proposals which include reviewing tender documents, managing tender processes, preparing bills of quantities, and quantity take-off including estimation and costings
• Compiling all technical submittals that are required for the tender proposal
• Checks current market rate and supplier's rate to prepare the bill of rates
• Review contracts before management will sign the document
• Preparing payment applications or claims including requests for payment schedules or the approval of claims
• Doing commercial correspondence like retention letters, variations notices/claims, final statements, statements of account and etc. 
• Coordinating and sourcing with different suppliers and subcontractors for a specific material
• Managing filing system (incoming and outgoing documents)

Strongest Behaviors

• Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, she enjoys working with others and is lively, warm company.

A pleasant and extraverted person, Mina is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Her congenial personality and friendly, interested attitude make them readily approachable. Mina gets along easily with a wide variety of people.

Her drive is directed at working with and for others. She derives particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, she can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.

• Construction Occupational Safety & Health (COSH) SO2
• BIM Based Quantity Take-Off
• Primavera P6
• Construction Management

• Planswift (5 years)
• Primavera
• Microsoft Office Suite (Excel, Project, & Word)
• AutoCAD (7 years)
• SketchUp

• Drive to protect the company against risk by doing things in general accordance with established standards.

• Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
• Detail-oriented and helpful; works comfortably as part of a team and often checks work.

Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in his work. Bien is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Bien will depend upon professional training, his own experience, or management leadership, to provide those standards and the structure needed for his work.

Given sufficient experience, he will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in his actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.