Aug 20
Education and Training Case Study

Education and Training Industry Case Study: Major Challenges and How Remote Working Can Help Them

The Australian education and training industry is an essential field in the country. There is a need to upskill every individual to hopefully contribute to their communities. And in return, they can have a more marketable skill set for their career.

It encompasses preschools, primary schools, universities, and multiple training institutions for further learning.

And it doesn’t stop there. The world-class education Australia offers attracts foreign students, which a 2016 article pegs at $20 Billion export. It makes it the third-largest export service Australia offers.



Challenges Faced by the Education and Training Industry

But the education and training industry is heavily hit by the pandemic. For the universities alone, it is expected that universities will lose $3 Billion and $4.5 Billion from the loss of international students. How much more for smaller players like tutorials and training businesses?



And for those who will survive, the New Normal will put a big dent in the profitability. Here are some of the current challenges faced by those in this industry.



Suspension of Physical Classes

People want to be protected from COVID19. So multiple campaigns and guidelines for social distancing are in effect. Most physical classes are now halted for safety.

But even if the restrictions were lifted, people are now wary to be in places with a lot of people. Especially now, the WHO says COVID19 can be airborne indoors. How can you service students without a physical classroom?



Ensuring Effective Digital Classes

Most educational institutions adapted online classes for their students. Most, if not all, have no choice but to operate using online conferencing software like Zoom, Skype, or Google Meet. 

The problem is, everyone is experimenting. There is no hard and fast rule to ensure effective digital classes.

Some even encounter peculiar problems like students forgetting to log in. Or that casual background noises from dogs or their mother entering their room. Some teachers aren’t even trained to use online tools. 

What are the standards to be followed? No one knows. It makes maintaining the same level of effective learning online a continuous struggle for those in the industry.  



Slow Internet Connections

How do educational institutions adapt to faulty internet connections? Australia might have a relatively faster connection compared to the rest of the world. 

But sometimes, it might not be that stable, especially outside the CBDs. In fact, it ranks 68 among the OECD countries. A slow internet connection disrupts learning for your students. And educational institutions need to account for that.



Adapting to the New Normal

The weight of the pandemic is significant. We battle cash flow problems, operational disruptions, and many more. Businesses are lucky if they will survive the economic onslaught.

Educational institutions are heavily hit, and adapting to the New Normal is a priority. Daily decisions and creative adjustments need to be made. 

It can be flexible payment terms, prepaid class offerings, or new sources of income. It can be anything that can make your business still attractive today, even with the pandemic.



Remote Working as a Solution

With the above challenges, adjusting is quite hard, but you need to accustom swiftly in order to survive. Hiring remote workers who are experienced with the setup already is an economical way to adapt.

More than the affordable salaries, the lesser onboarding process, and the readily available expertise in a remote environment can streamline your processes and collaborations today. 



Working with Remote Staff

But it’s easier said than done. Looking for the best Remote workers is quite challenging, especially for first-time remote teams. How can you ensure that you get the best talents from the onset? 

Well, you just need to find the best partner to connect you with high-calibre talents. And Remote Staff might be the partner you are looking for. 

Remote Staff has over a decade of experience in helping education and training businesses thrive remotely. Here are some of the job roles companies contract with us that can help you as well:



Virtual Assistants Roles

Admin tasks can take up your precious time without you even knowing it. Focus on the things that only you can do by hiring Virtual Assistants. Virtual Assistant Roles that are frequently hired by Education and Training companies are: 



Executive Assistant & Back Office Administrator

  • Can help with taking calls and answering emails.
  • Can provide administrative and clerical support.
  • Can do scheduling and arranging travel itineraries.
  • Can prepare corporate documents.



Data Entry Specialist

  • Can input data accurately.
  • Can input orders in the system for tracking.
  • Can provide data analysis for certain reports.



Marketing Assistant

  • Support marketing campaigns 
  • Contribute to marketing strategy
  • Creating marketing collaterals such as images and banner ads
  • Maintaining social media platforms

Take note; as long as these are administrative tasks, you can delegate them to your own virtual assistants.



Accounting and Bookkeeping

Business transactions can range from a handful to hundreds every day. You might need a helping hand in accounting and bookkeeping tasks. It’s no surprise that these businesses hire:



General Accountant

  • Can help you manage your books for day-to-day transactions.
  • Can input data in accounting software.
  • Help generate reports.
  • Can prepare reports to be compliant with Australian taxation laws.



Technical Support

On top of the roles above, there is now a need for Technical support because educational institutions are pivoting to online classes. What will you do if tech problems arise when conducting classes? Rescheduling classes might mean lost revenue for most businesses.

Here are some roles that you might consider.



IT Technical Support 

  • Maintains computer systems and networks.
  • Addresses technical issues when conducting classes.
  • Provides support like technical documentation.
  • Test current systems from exposure to threats.
  • Analyzes newfound vulnerabilities and safeguards the system from it.

Remote Staff Testimonials

Looking for your Remote Staff? Hire Remote Staff to focus on the things that only you can do. Feel free to view our candidates for possible talents today.

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