Hire a Remote Supply Chain Specialist & Build Your Capability
Buyers, Procurement Specialists, Demand Planners, Logistics Coordinators & More
— Aussie-Aligned Professionals Ready to Strengthen Your Supply Chain from End to End
Why Hire a Remote Supply Chain Specialist?
Supply chain disruptions cost businesses millions — the right specialists prevent them.
From reactive purchasing to strategic sourcing, the gap in capability often comes down to having the right people. Remote Staff connects you with experienced, qualified supply chain professionals across every discipline — without the overhead of local hiring.
-
Trained in SAP, Oracle, Coupa, SAP Ariba, Kinaxis, Jaggaer, Blue Yonder & more - Skilled in strategic sourcing, demand planning, contract management & logistics coordination
- Experts in end-to-end supply chain operations, S&OP, TCO analysis & supplier performance management
- Category Managers with proven 5–15% category savings records in high-value spend portfolios
- Build internal capability at a fraction of local hiring costs — without compromising on quality
What You Get with Remote Staff
Every Supply Chain Specialist you hire through Remote Staff offers:
- 3–10+ years' hands-on experience in procurement, planning, logistics or sourcing
- Deep knowledge of ERP systems, e-procurement platforms & spend analytics tools
- English-speaking, results-driven professionals aligned to your time zone
- Dedicated account management & replacement guarantee
- Transparent all-inclusive rates — easy onboarding, no surprises
8 Supply Chain Roles. One Trusted Partner.
From transactional buyers to strategic supply chain leaders — Remote Staff has pre-vetted specialists across every function your operation needs.
Buyer
Sources and purchases goods, evaluates suppliers, negotiates pricing and manages purchase orders from requisition to receipt across manufacturing, retail and healthcare.
Contracts Specialist
Manages full contract lifecycle — drafting, negotiating, compliance monitoring and renewal — protecting your commercial interests across SOWs and MSAs.
Procurement Specialist
Runs end-to-end RFP/RFQ processes, manages supplier relationships and drives cost efficiencies through strategic sourcing aligned to business objectives.
Category Manager
Owns multi-year category strategies, conducts market benchmarking, leads complex sourcing events and governs supplier performance against KPIs.
Demand Planner
Builds statistical demand forecasts, leads S&OP cycles and collaborates with sales and marketing to align supply capacity with commercial intelligence.
Supply Chain Manager
Oversees integrated flow from raw material sourcing to customer delivery — leading teams, driving S&OP and implementing Lean/Six Sigma improvement initiatives.
Strategic Sourcing Specialist
Drives long-term supply base value through TCO analysis, supplier risk assessment and multi-year contract negotiation in complex spend categories.
Logistics Coordinator
Manages day-to-day freight bookings, shipment tracking, customs clearance and carrier performance across domestic and international supply lanes.
Hire Remote Supply Chain Specialists
From procurement to planning, sourcing to logistics — build a capable, cost-efficient supply chain team without the local overhead.
How It Works — From Brief to First Deal in Weeks
A simple, fully managed process so you focus on closing — not hiring.
Brief & Role Scoping
We work with you to define the exact role — whether it’s a Buyer, Demand Planner, or full Supply Chain Manager — including tool requirements, industry experience, and team fit.
Source & Shortlist
We tap our deep pool of pre-vetted Filipino supply chain professionals with real ERP experience, certifications (CPSM, CSCP, APICS), and proven industry backgrounds.
Interview & Select
You interview shortlisted candidates directly. We provide candidate profiles, skills assessments, and practical supply chain scenario tests to support your decision.
Onboard & Manage
Your specialist starts immediately — integrated into your ERP, planning tools, and workflows. We provide
ongoing HR, payroll, and account management support.
Everything done remotely — with full data security and confidentiality.
Real Results from Real Clients
Our Remote Staff Procurement Specialist redesigned our vendor evaluation process inside Coupa and renegotiated 14 supplier contracts in the first six months. We achieved an 11% reduction in total spend — results I didn’t expect to see until year two.
Michael R.
Our Demand Planner built out our S&OP process from scratch using SAP IBP. Forecast accuracy improved by 23% within the first quarter, and we cut excess inventory by $400K across our warehouse network. Exceptional work, completely remote.
Sandra L.
Sample Outputs & Profiles Available
Want to see how our Supply Chain Specialists work?
Featured Specialist:
Strategic Sourcing Overhaul — Australian Pharmaceutical Distributor
After joining a mid-sized pharma distributor as a remote Strategic Sourcing Specialist, this candidate consolidated a fragmented supplier base of 140+ vendors down to 62 preferred partners using SAP Ariba. Over 18 months, they delivered $1.2M in documented savings, reduced average lead times by 31%, and built a fully operational supplier scorecard framework tracking 8 KPIs per vendor. The client reported a 40% reduction in contract administration time following CLM implementation via Coupa.
Sample Outputs & Profiles Available
Want to see how our Supply Chain Specialists work?
Featured Specialist:
Strategic Sourcing Overhaul — Australian Pharmaceutical Distributor
After joining a mid-sized pharma distributor as a remote Strategic Sourcing Specialist, this candidate consolidated a fragmented supplier base of 140+ vendors down to 62 preferred partners using SAP Ariba. Over 18 months, they delivered $1.2M in documented savings, reduced average lead times by 31%, and built a fully operational supplier scorecard framework tracking 8 KPIs per vendor. The client reported a 40% reduction in contract administration time following CLM implementation via Coupa.
Explore Our Supply Chain Talent
Pre-vetted specialists ready to join your team — all-inclusive rates, no hidden fees.
Candidates:
584
Filter by Role:
*Booking interviews depend on candidates' availability and interest.
All-inclusive Rate: USD $9.61/hr
Mechelle
Candidate ID: 370028
ADVANCED
- Xero Accounting, Microsoft Office...
INTERMEDIATE
- Accounting Reconciliation, Accounts Payable Management, Accounts Receivable Management, Financial Accounting...
Median Rate
$9.61
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 10.59 per hour or $USD 917.59 per month
Full Time: $USD 9.61 per hour or $USD 1665.75 per month
Remote Staff Recruiter Comments
Mechelle demonstrates strong qualifications for the bookkeeping role, with extensive hands-on experience in bank reconciliations, accounts payable/receivable, payroll processing, and client communications. She has worked in the finance and construction industries as well as banking, consistently handling end-to-end bookkeeping responsibilities. In her most recent roles, she processed bills and payroll, managed sales invoicing, performed daily bank reconciliations in Xero and MYOB, and supported tax compliance tasks including BAS, IAS, and year-end reporting.
Her background shows adaptability in managing multiple client files, including file clean-ups, reconciliations, and preparation of financial statements. She has direct experience corresponding with clients to clarify missing documents and receipts, ensuring accuracy and compliance in reporting. Additionally, her prior leadership roles as a branch accountant and payroll officer highlight her ability to collaborate effectively with managers and principals while delivering accurate results under deadlines.
Mechelle is Xero Advisor Certified, further strengthening her technical competency for this role. With proven reliability, attention to detail, and the ability to support ad hoc accounting and tax preparation tasks securely, she is well-prepared to manage a portfolio of client files while contributing positively to the team.
Predictive Index Behavioral Profile - Operator
Strongest Behaviors
- Guarded, serious, deeply introspective, and very reserved; it takes MECHELLE quite a while to connect to and trust anyone new.
- An immersive thinker, has a strong ability to concentrate on the current task at hand for very long periods. Much more focused on technical matters than social ones. Very consistent and patient with systematic routines.
- Works at a very steady, methodical, pace; needs familiar processes, environments, and co-workers to be effective. Changes these only when absolutely necessary.
- Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
- Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
- Methodical, steady, and even-paced; loses productivity when interrupted.
Employment History
Senior Accountant
Industry:
Repair and Maintenance Services
Employment Period:
May 2022 to December 2022 (7 Months)
Duties and Responsibilities:
• Accounts receivable and Payable matching
• Bank Reconciliation with Ibody (inhouse Accounting Software) and Xero
• Profit and loss analyzation
• Uploading of certain documents and invoices related to entries
• Journalizing
• Train newly hired Accountants
• Prepare Ex GST and InGST
• Bank Reconciliation with Ibody (inhouse Accounting Software) and Xero
• Profit and loss analyzation
• Uploading of certain documents and invoices related to entries
• Journalizing
• Train newly hired Accountants
• Prepare Ex GST and InGST
Branch Controller
Industry:
Banking / Financial Services
Employment Period:
January 2020 to May 2022 (27 Months)
Duties and Responsibilities:
• Head of the branch operation.
• Monthly preparation of financial Statement
• Bank reconciliation
• Local Tax Preparation
• Financial Forecasting
• Journal Entry
• Accounts Receivable and Payable Reporting
• Profit and loss Reporting
• Monthly preparation of financial Statement
• Bank reconciliation
• Local Tax Preparation
• Financial Forecasting
• Journal Entry
• Accounts Receivable and Payable Reporting
• Profit and loss Reporting
Budget Assistant
Industry:
Government / Defence
Employment Period:
January 2018 to December 2019 (23 Months)
Duties and Responsibilities:
• Assistant directly to Budget Officer
• Preparing daily reports on budget and in progress contracts
• Email Management
• Schedule appointment (Personal or Office)
• Preparing daily reports on budget and in progress contracts
• Email Management
• Schedule appointment (Personal or Office)
Branch Accountant
Industry:
Banking / Financial Services
Employment Period:
September 2011 to February 2013 (17 Months)
Duties and Responsibilities:
• Monthly Preparation of Financial Statement
• Bank Reconciliation
• Local Tax Preparation
• Financial Forecasting
• Journal Entry
• AP/AR & PL Reports
• Financial Analysis
• Invoicing
• Bank Reconciliation
• Local Tax Preparation
• Financial Forecasting
• Journal Entry
• AP/AR & PL Reports
• Financial Analysis
• Invoicing
HR Head/Payroll officer
Industry:
Construction / Building / Engineering
Employment Period:
August 2015 to August 2017 (24 Months)
Duties and Responsibilities:
•Documented and monitored payroll, scheduling and labor hours on software
• Administered pre-employment background checks and facilitated drug screenings
• Monitored employee relations and supported harmonious work culture through effective conflict resolution
• Explained HR policies and procedures and answer employee questions
• Addressed all hourly staffing and recruiting needs, including job postings, interviews and temp agency collaboration
• Met with new hires to conduct orientation and on-boarding sessions.
• Managed the onboarding of new employees, including processing paperworks, conducting orientations and providing information such as compensation, benefits and opportunities for promotion.
• Administered pre-employment background checks and facilitated drug screenings
• Monitored employee relations and supported harmonious work culture through effective conflict resolution
• Explained HR policies and procedures and answer employee questions
• Addressed all hourly staffing and recruiting needs, including job postings, interviews and temp agency collaboration
• Met with new hires to conduct orientation and on-boarding sessions.
• Managed the onboarding of new employees, including processing paperworks, conducting orientations and providing information such as compensation, benefits and opportunities for promotion.
Branch Accountant
Industry:
Banking / Financial Services
Employment Period:
February 2011 to August 2011 (6 Months)
Duties and Responsibilities:
• Journal Entry
• AP/AR Schedules
• Ageing
• Invoicing
• AP/AR Schedules
• Ageing
• Invoicing
Bookkeeper
Industry:
Utilities / Power
Employment Period:
May 2023 to August 2023 (3 Months)
Duties and Responsibilities:
- Perform accounts receivable, payable and cashflow
- Perform bank and loan reconciliation
- Assist month end closing activities
- Prepare balance sheet
- Perform financial statement
- Perform any Adhoc related tasks
Bookkeeper
Industry:
Telecommunication
Employment Period:
August 2023 to April 2024 (8 Months)
Duties and Responsibilities:
Accounts Payable (AP) Management:
- Process bills and vendor invoices through Hubdoc.
- Ensure timely approvals and payments.
Payroll Processing:
- Manage payroll for employees, ensuring accuracy in deductions, benefits, and salaries.
- Submit payroll records for compliance and reporting purposes.
Sales Invoice Processing:
- Create, manage, and track sales invoices.
- Follow up on outstanding payments and maintain accurate records.
End-of-Year (EOY) Income Tax Return (ITR) Processing:
- Prepare financial records for EOY reporting.
- Assist in the compilation and submission of ITRs.
Business Activity Statement (BAS) and Instalment Activity Statement (IAS) Processing:
- Prepare and lodge BAS and IAS with accurate GST and tax reporting.
- Ensure compliance with local tax regulations.
Bank Reconciliation:
- Perform daily/weekly bank reconciliations to align accounts with financial statements.
- Identify discrepancies and resolve them promptly.
April Monthly Tasks:
- Summarize and report all financial activities for the month.
- Ensure all month-end procedures are completed for accurate bookkeeping.
Bookkeeper(Part time, minimal hours on weekend)
Industry:
Accounting / Audit / Tax
Employment Period:
April 2024 to Present
Duties and Responsibilities:
- Manage accounts payable and receivable.
- Track and categorize expenses.
- Process payroll and calculate deductions.
- Reconcile bank accounts regularly.
- Prepare documents for tax filings.
- Generate monthly financial reports.
- Maintain organized and accurate financial records.
Education History
Field of Study:
Finance/Accountancy/Banking
Major:
Accountancy
Graduation Date:
March 26, 2010
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Xero AccountingMicrosoft Office
INTERMEDIATE ★★
- Accounting Reconciliation, Accounts Payable ManagementAccounts Receivable ManagementFinancial AccountingXero AccountingGeneral Accounting
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Shared Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: HP
- Processor: AMD Ryzen 5 4500U with Radeon Graphics 2.38 GHz
- Operating System: Windows 11
All-inclusive Rate: USD $13.52/hr
Paulito
Candidate ID: 367973
ADVANCED
- Linux Administration...
INTERMEDIATE
- Network Administration...
Median Rate
$13.52
$14.84
if $1 = PHP52
$18.17
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
Availability:
Full Time
Preferred Timezone:
US Eastern Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 13.52 per hour or $USD 2343.49 per month
Remote Staff Recruiter Comments
- Paul has been working as an IT professional for more than 20 years.
- He is involved in monitoring cloud servers and resolving system issues.
- He is maintaining cloud and virtual servers such as Azure, AWS and VMware.
- He has experience in installing, configuring and setting up XenServers and Vicidial Servers.
- He install and configure Asterisk PBX, Set up and configure firewall, Video Conference, Cisco Router and Switch Management.
- He handled installation on new, or updated existing VMWare, Linux, and Windows servers.
- He also installed, configured, and maintained asset management applications and systems.
- He handled customer's technical issues and communicate with them via email, phone and ticketing system
- He has certifications with:
- Microsoft Certified Azure Fundamentals dated September 29, 2020.
- Certified cPanel/WHM Professional Since March 2021
- He can Start ASAP.
www.predictiveindex.com/reference-profile/artisan/
Strongest Behavior
- Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
- Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
- Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.
Paulito is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.
With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Paulito plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
Linux System Administrator
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
December 2021 to September 2022 (9 Months)
Duties and Responsibilities:
- Handled ITIL processes and associated ITSM, Monitoring, Datadog, and service portals for Incident
- Handled installation on new, or updated existing VMWare, Linux, and Windows servers.
- Handled installation, configuration, and maintains asset management applications and systems.
- Handled customer's technical issues and communicate with them via email, phone and ticketing system
- Handled Installation, configuration, maintenance, and solving errors for content management systems including, WordPress, Wiki’s, CRM, WHM/cPanel, Netmas, Radius, and TheDude.
- Handled Cloud servers via GCP, Azure, Alibaba, and AWS.
Technical Support Staff
Industry:
Others
Employment Period:
November 2003 to March 2004 (3 Months)
Duties and Responsibilities:
- Maintain the POS computers and printers.
- Install different kinds of Operating System.
- Install PC Hardware peripherals.
- Maintain network connectivity
- Troubleshoot POS programs using Delphi 5 and Database Explorer.
Technical Operator
Industry:
Electrical & Electronics
Employment Period:
June 2004 to June 2006 (24 Months)
Duties and Responsibilities:
- Troubleshoots DSLAM Package.
- Troubleshoots ATUR connection.
- Conduct Electrical Testing.
- Conduct PWB repair and PWB soldering.
Manufacturing Technician
Industry:
Manufacturing / Production
Employment Period:
June 2006 to October 2011 (64 Months)
Duties and Responsibilities:
- Maintaining equipment, participate in team efforts of producing quality products on time at the lowest possible cost and in continuous development program to enhance our operations.
- Operate and run the following machine: Laser Ablation, Washer, Auto inspection, Dicing, Tab bonder and Electrical Testing machine with basic troubleshooting.
- Sustaining equipment up time to contribute to the department objective in productivity, yield and quality
System Engineer 1
Industry:
Others
Employment Period:
October 2011 to November 2012 (12 Months)
Duties and Responsibilities:
- Maintaining and installing Servers for Call Center System with the following systems, Centos, Asterisk, Vicidial, Elastix, Goautodial, PBXonflash, VMware SAP Server and other telephony technology.
- Database, Web, and Application Server maintenance, installation and backup.
- Installing and configure Asterisk, PHP, MySQL, Perl, Linux shell scripting,.
- Setup and configuring Firewall, Video conference, Cisco Router and Switch management.
- Installation and configuration of Routers like Cisco, Linksys, Vyatta and Untangle.
- Setup of VMWARE Virtual Machine configuration and installation.
- Maintaining Network Connectivity, Antivirus and Workstation
System & Software Administrator
Industry:
Healthcare / Medical
Employment Period:
December 2012 to February 2014 (14 Months)
Duties and Responsibilities:
- Installation, maintain and support of Hospital Information System.
- Updates, test and backup Databases.
- Maintain and install Windows Server and SQL server.
- Maintaining Hospital Servers Unit, database and application backup.
- Installation and testing of new Software for development.
- Installation and configuration of Routers like Cisco, Linksys, Vyatta and Untangle.
- Installation and configuration of Virtual Machine Server.
- Technically support Major Workstation Hardware/Software problems
- .Restrictions of internet connectivity and monitoring.
- Installation and maintain for IPPBX systems.
System Administrator
Industry:
Manufacturing / Production
Employment Period:
March 2014 to August 2014 (5 Months)
Duties and Responsibilities:
- Maintenance of the following Servers: Email server, HRIS, Production System andRemote Server .
- Updates and Backup of Windows Server, SQL server, Ubuntu server, and Centos server.
- Maintaining production system, database testing and backup.
- Installation and maintenance of firewall and VM Server.
- Maintaining Network Connectivity and printer sharing.
- Maintain Internet Viruses Protection and software Security.
- Restrictions of internet connectivity and Virus monitoring.
- Maintaining IPPBX Systems.
- Trouble shoot and Fix major problems on company 6 Branches.
Vicidial Specialist/System Administrator
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2014 to May 2015 (9 Months)
Duties and Responsibilities:
- Maintenance of the following Servers: 4 Linux Call Center System Server on Cloud Server .
- Updates and Backup of Ubuntu server, and Centos server.
- Maintaining of Internet Viruses Protection, Software Security and Network Connectivity.
- Restrictions of internet connectivity and Virus monitoring.
- Technical Support on 150 Agent for IT related issues on workstations.
- Maintenance of the following Servers: Email server, HRIS, Production System and Remote Server .
- Updates and Backup of Windows Server, Ubuntu server, and Centos server.
System Administrator(Vicidial)
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2015 to March 2017 (21 Months)
Duties and Responsibilities:
- Vicidial system server maintenance on a linux platform on cloud servers.
- Vicidial avatar setup and support, apache, PHP, MySQL, AWS, virtual machine.
- Install, setup and configure vmware, xenserver, proxmox and vicidial servers.
- Install, configure, setup, updates and backup servers.
- Maintaining of internet viruses protection, firewall and network connectivity.
- Restrictions of internet connectivity and virus monitoring.
- Support and fix on agent for IT related issues on workstations.
- Experience on installation, configure MySQL servers
IT Operation Analyst
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2017 to September 2021 (53 Months)
Duties and Responsibilities:
- Implement Linux OS user account registration, deletion, and modification.
- Responsible for handling Rhel 6&7. OpenSUSE, Hp-UNIX, and Tandem OS issues as L2 support.
- Responsible for handling Windows servers 2008 and 2012 OS issues as L2 support.
- Responsible for handling Cloud hosting servers on AWS, VMware, and Azure.
- Responsible for handling monitoring applications like Zabbix, Splunk, Subversion, and Web Logic.
- Responsible for handling web applications like Apache, Nginx, Php, httpd, Perl, Oracle, and Java.
- Responsible for handling Linux services like crontab, and bash scripting.
- Responsible for handling updates and patching like yum, rpm and repositories,
- Prepare and create procedure manuals for major and minor tasks or activities upon client request.
- Coordinate with the Vendor for any hardware and OS-related problems on the server.
- Microsoft Certified Azure Fundamentals dated September 29, 2020.
System Admin
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2024 to September 2024 (0 Months)
Duties and Responsibilities:
- Managed cloud servers on GCP, Azure, and AWS.
- Resolved WHM/cPanel issues via email and ticketing systems.
- Provided support for Jira, Jama, Octane, Polarion, Bitbucket, and SVN tools.
- Installed and maintained Vicidial, FreePBX, vtigerCRM, Asterisk, and VOIP instances.
- Resolved issues for various instances including WordPress, Wikis, and CRM.
- Handled user account registration, deletion, and modification on Windows and Linux systems.
- Supported projects and resolved issues in VMware ESXi, XenServer, AlmaLinux, CentOS, SUSE, and Ubuntu.
- Conducted OS performance tuning and system patching on Linux and Windows servers.
- Monitored applications using Zabbix, Splunk, LiteSpeed, pfSense, Subversion, WebLogic, Asterisk, Vicidial, FreePBX, VoIP, Dialer, Backup & Replication.
- Worked with application tools such as Apache, Nginx, PHP, Perl,
Education History
Field of Study:
Engineering (Computer/Telecommunication)
Major:
Graduation Date:
March 1, 2004
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Linux Administration
INTERMEDIATE ★★
- Network Administration
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/16448324419
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Dell
- Processor: Core i5
- Operating System: Windows 10
All-inclusive Rate: USD $13.52/hr
Emerson
Candidate ID: 367230
ADVANCED
- Taxation, BAS, BAS Reporting, Invoice Audit...
INTERMEDIATE
- Teaching, Accounting, Accounting Reconciliation, Financial Accounting...
Median Rate
$13.52
$14.84
if $1 = PHP52
$18.17
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 13.52 per hour or $USD 1171.74 per month
Full Time: $USD 13.52 per hour or $USD 2343.49 per month
Remote Staff Recruiter Comments
- Emer is working since 2011 in the field of Accounting.
- He gained experience in Financial reports, accounts receivable, accounts payable, balance sheet, income statement, auditing, reconciliation, and bookkeeping.
- He also has extensive knowledge of Australian taxation. Preparing and lodge BAS, IAS, and Individual Tax Returns.
- He has worked with companies that cater to clients in Australia.
- He has used tools such as Xero, MYOB, BGL, Peachtree, QuickBooks, BassNet, Oracle and Microsoft Office.
- He is available to start ASAP.
Employment History
ACCOUNTING ASSOCIATE
Industry:
Banking / Financial Services
Employment Period:
November 2011 to June 2012 (7 Months)
Duties and Responsibilities:
- Prepares Monthly Financial Statements
- Prepares Monthly Bank Reconciliation
- Prepares Monthly Accounts Receivable Aging
- Prepares Monthly Accounts Payable Aging
- Prepares Monthly Sales Report
- Prepares Sales Invoices
- Prepares Disbursements Vouchers
SENIOR ACCOUNTING ASSISTANT
Industry:
Transportation / Logistics
Employment Period:
January 2014 to June 2015 (17 Months)
Duties and Responsibilities:
- Prepares Monthly Payslips for Foreign Seafarers
- Processing Monthly Earnings and Deductions of Foreign Seafarers
- Prepares Monthly Cash Position Per Vessel
- Prepares Monthly Balance Sheet Accounts Reconciliation
- Prepares Monthly Accounts Receivable Aging and Analysis
STAFF AUDITOR II
Industry:
Accounting / Audit / Tax
Employment Period:
June 2012 to June 2013 (12 Months)
Duties and Responsibilities:
- Prepares Monthly Financial Statements
- Prepares Monthly Bank Reconciliation
- Prepares Monthly Accounts Receivable Aging
- Prepares Monthly Accounts Payable Aging
- Prepares Monthly Sales Report
- Prepares Sales Invoices
- Prepares Disbursements Vouchers
- Prepares Audit Plan
- Prepares Management Letter
- Prepares Draft Audited Financial Statements
SENIOR ACCOUNTANT
Industry:
Insurance
Employment Period:
June 2013 to January 2014 (7 Months)
Duties and Responsibilities:
- Prepares Monthly Sales Report
- Prepares Monthly Accounts Receivable Aging
- Prepares Monthly Cash Position
- Prepares Monthly Sales Forecast
- Prepares Monthly Tax Returns
CLIENT MANAGER
Industry:
Employment Period:
April 2017 to June 2019 (26 Months)
Duties and Responsibilities:
- Manage and Oversee the day to day Operation of the Business (Client Bookkeeping)
- Preparation of Financial Reports
- Preparation of Tax Return
- Serves as the main contact person of the clients for all their accounting concerns
- Make sure that AP, AR, Bank Recon, and Payroll team works with precision and timeliness
- Check all works and reports before being released to clients.
- Oversee the preparation of weekly/monthly financial reports
- Oversee the preparation of monthly Workpapers
- Preparation of Financial Reports and Tax Returns
- Prepares detailed Tax Reconciliation with proper documentation of every reconciling item. This may include reconciliation of Australian Tax Office Liability account movement against Payments, and File and Lodged Tax Returns
- Prepares and lodge BAS, IAS, and Individual Tax Returns ◦ Prepares BAS reconciliation
SENIOR ACCOUNTANT
Industry:
Accounting / Audit / Tax
Employment Period:
June 2019 to May 2021 (23 Months)
Duties and Responsibilities:
- Supervision of Australian Pension Funds (Self Managed Superannuation Funds)
- Preparation of Financial Reports for Company/Partnerships/Trust
- Preparation of Individual Tax Return
- Supervise fund movements and prepare monthly financial reports (AP/AR Aging, Balance Sheet, and Income Statements.
- Transaction processing
- Uploading, coding and classifying transactions either from Bank statements and documents provided by clients.
- Preparation of Leadsheets and Workpapers for Fund Audit.
- Prepares Leadsheets and Workpapers with comprehensive details of each account present in the Financial Statements which are linked to available source documents and other required reports for review and audit.
- Preparation of Financial Reports and Tax Returns
- Prepares detailed Tax Reconciliation with proper documentation of every reconciling item for SMSFs, Company and Partnerships. This may include reconciliation of Australian Tax Office Liability account movement against Payments, and File and Lodged Tax Returns.
- Prepares and lodge Monthly Tax Returns and Payroll Taxes and Individual Tax Returns
ACCOUNT MANAGER
Industry:
Accounting / Audit / Tax
Employment Period:
June 2015 to December 2016 (18 Months)
Duties and Responsibilities:
- Supervision of Australian Pension Funds (Self Managed Superannuation Funds)
- Preparation of Financial Reports for Company/Partnerships/Trust
- Preparation of Individual Tax Return
- Supervise fund movements and prepare monthly financial reports (AP/AR Aging, Balance Sheet, and Income Statements.
- Transaction processing
- Uploading, coding and classifying transactions either from Bank statements and documents provided by clients.
- Preparation of Leadsheets and Workpapers for Fund Audit
- Prepares Leadsheets and Workpapers with comprehensive details of each account present in the Financial Statements which are linked to available source documents and other required reports for review and audit. h. Preparation of Financial Reports and Tax Returns
- Prepares detailed Tax Reconciliation with proper documentation of every reconciling item for SMSFs, Company and Partnerships. This may include reconciliation of Australian Tax Office Liability account movement against Payments, and File and Lodged Tax Returns.
- Prepares and lodge Monthly Tax Returns and Payroll Taxes and Individual Tax Returns
Education History
Field of Study:
Finance/Accountancy/Banking
Major:
Accountancy
Graduation Date:
January 2, 2011
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Business Studies/Administration/Management
Major:
BUSINESS MANAGEMENT
Graduation Date:
June 2, 2021
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Law
Major:
Graduation Date:
June 2, 2021
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Taxation, BAS, BAS Reporting, Invoice Audit, Financial Statements,
INTERMEDIATE ★★
- TeachingAccountingAccounting ReconciliationFinancial Accounting
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Shared Room
- Speed Test Result:
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: ASUS
- Processor: AMD E-350 Processor 1.60 GHz
- Operating System: Windows 8
All-inclusive Rate: USD $8.63/hr
Krizel
Candidate ID: 365347
ADVANCED
- Email Lead Generation, Email Handling, Lead Generation, Virtual Assistant Skills...
INTERMEDIATE
- Inbound Sales, Outbound Sales, Sales, Salesforce CRM...
Median Rate
$8.63
$9.29
if $1 = PHP52
$10.96
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.83 per hour or $USD 765.10 per month
Full Time: $USD 8.63 per hour or $USD 1496.32 per month
Remote Staff Recruiter Comments
- Kriz has a Bachelor's Degree in Information Technology
- She has been working for almost 12 years in the BPO, E-Commerce, healthcare Industries where she supported the following tasks:
- Phone Support
- Inbound calls
- Outbound calls
- Email and Chat Support
- Customer Service Representative
- Technical Support
- Pre-sales office
- Quote Specialist
- Senior Quality Specialist
- Phone Support
- She was a Sales Assistant on her recent job where she catered to B2B and B2C Companies where she was tasked to
- Generate Sales Reports
- Gather information of their client
- Analyze the performance of sales
- Scheduling discovery calls in behalf of her clients
- She has also exposure on doing sales quote for companies who manufacture cable wires
- She has a background handling American Clients.
- She has a background using ticketing tools
- She is proficient in CRMS, Zoho, Netsuite, Dialer, Google Workspace, Zendesk and MS Office.
- She has a good communications skills.
- She can start ASAP, amendable working any shifts and open for any full-time or part-time positions.
Strongest Behaviors
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
- Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
- Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
Krizel is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people. Has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.
Employment History
Quality Analyst
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
April 2010 to September 2016 (77 Months)
Duties and Responsibilities:
- Participate in quality assurance procedures.
- Lead call calibrations and perform random-sample audits on calls.
- Monitor calls of representatives and ensure they are addressing customers' complaints as per set protocols.
- Design training sessionsforthe newemployees and educate them on technical aspects, communication skills, application of knowledge, problem-solving abilities, etc.
Quote Specialist
Industry:
Computer / Information Technology (Hardware)
Employment Period:
July 2017 to January 2018 (6 Months)
Duties and Responsibilities:
Achieved service time and quality targets. Actively listened to customers to fully understand requests and address concerns.
Customer Support Specialist
Industry:
Healthcare / Medical
Employment Period:
December 2016 to October 2022 (70 Months)
Duties and Responsibilities:
- Established warm and friendly rapport whilst interacting with customers by phone and email.
Sales Assistant
Industry:
Consulting (Business & Management)
Employment Period:
December 2022 to July 2023 (7 Months)
Duties and Responsibilities:
- Order processing and customer account management
- Overseeing a range of responsibilities for the Sales Team and ensuring adherence to business policies.
- Tasks involved live chat operation, supervising work hours and on-call schedules
- Authorizing order processing and coordinating time-off requests, managing sales and marketing
- Refund and exchange data - assisting with paperwork for potential clients
- Account Management - conducting marketing analysis, and spearheading customer Customer Relations retention initiatives.
- Monitoring billing and order fulfillment collections, while also identifying potential bidding opportunities for the Contracts Manager.
Medical Assistant
Industry:
Healthcare / Medical
Employment Period:
February 2023 to July 2026 (41 Months)
Duties and Responsibilities:
Handled inbound and outbound patient calls in a virtual healthcare environment. Scheduled, confirmed, rescheduled, and coordinated patient appointments. Maintained accurate electronic medical records (EMR) and patient documentation. Assisted with patient registration, referrals, prescription requests, and follow-ups. Conducted research, organized data, and maintained patient contact lists. Processed medical records, faxes, and other administrative documentation. Arranged provider travel and provided administrative support to the healthcare team. Responded to patient inquiries via phone, email, and text while ensuring HIPAA compliance. Collaborated with providers and staff to deliver efficient, patient-centered care.
Education History
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
April 15, 2010
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Email Lead Generation, Email Handling, Lead Generation, Virtual Assistant Skills, Customer Handling,
INTERMEDIATE ★★
- Inbound SalesOutbound SalesSalesSalesforce CRM
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/14921970537
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: MSI
- Processor: 11th Gen Intel(R) Core(TM) i5-1155G7 @ 2.50GHz 2.50GHz
- Operating System: Windows 11
All-inclusive Rate: USD $7.17/hr
Krizel
Candidate ID: 365347
ADVANCED
- Email Lead Generation, Email Handling, Lead Generation, Virtual Assistant Skills...
INTERMEDIATE
- Order Processing, Technical Support...
Median Rate
$7.17
$7.63
if $1 = PHP52
$8.79
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
Availability:
Full Time Part Time
Preferred Timezone:
Hourly & Monthly Rate:
(inclusive of service fee)
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.17 per hour or $USD 621.08 per month
Full Time: $USD 7.17 per hour or $USD 1242.17 per month
Remote Staff Recruiter Comments
- Kriz has a Bachelor's Degree in Information Technology
- She has been working for almost 12 years in the BPO, E-Commerce, healthcare Industries where she supported the following tasks:
- Phone Support
- Inbound calls
- Outbound calls
- Email and Chat Support
- Customer Service Representative
- Technical Support
- Pre-sales office
- Quote Specialist
- Senior Quality Specialist
- Phone Support
- She was a Sales Assistant on her recent job where she catered to B2B and B2C Companies where she was tasked to
- Generate Sales Reports
- Gather information of their client
- Analyze the performance of sales
- Scheduling discovery calls in behalf of her clients
- She has also exposure on doing sales quote for companies who manufacture cable wires
- She has a background handling American Clients.
- She has a background using ticketing tools
- She is proficient in CRMS, Zoho, Netsuite, Dialer, Google Workspace, Zendesk and MS Office.
- She has a good communications skills.
- She can start ASAP, amendable working any shifts and open for any full-time or part-time positions.
Strongest Behaviors
- Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
- Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
- Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
Krizel is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people. Has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.
Employment History
Sales Assistant
Industry:
Employment Period:
December 2022 to July 2023 (7 Months)
Duties and Responsibilities:
- Order processing and customer account management
- Overseeing a range of responsibilities for the Sales Team and ensuring adherence to business policies.
- Tasks involved live chat operation, supervising work hours and on-call schedules
- Authorizing order processing and coordinating time-off requests, managing sales and marketing
- Refund and exchange data - assisting with paperwork for potential clients
- Account Management - conducting marketing analysis, and spearheading customer Customer Relations retention initiatives.
- Monitoring billing and order fulfillment collections, while also identifying potential bidding opportunities for the Contracts Manager.
Quality Analyst
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2010 to October 2016 (77 Months)
Duties and Responsibilities:
- Participate in quality assurance procedures.
- Lead call calibrations and perform random-sample audits on calls.
- Monitor calls of representatives and ensure they are addressing customers' complaints as per set protocols.
- Design training sessionsforthe newemployees and educate them on technical aspects, communication skills, application of knowledge, problem-solving abilities, etc.
SENIOR SPECIALIST QUALITY
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2010 to October 2016 (77 Months)
Duties and Responsibilities:
NORTH AMERICAN TECHNICAL SUPPORT
QUOTE SPECIALIST
Industry:
Manufacturing / Production
Employment Period:
August 2017 to February 2018 (6 Months)
Duties and Responsibilities:
- Achieved service time and quality targets.
- Actively listened to customers to fully understand requests and address concerns.
Customer Support Specialist
Industry:
Healthcare / Medical
Employment Period:
December 2016 to October 2022 (70 Months)
Duties and Responsibilities:
Established warm and friendly rapport whilst interacting with customers by phone and email.
Education History
Field of Study:
Major:
phone and email
Graduation Date:
October 1, 2022
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Email Lead Generation, Email Handling, Lead Generation, Virtual Assistant Skills, Customer Handling,
INTERMEDIATE ★★
- Order ProcessingTechnical Support
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/14921970537
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: MSI
- Processor: 11th Gen Intel(R) Core(TM) i5-1155G7 @ 2.50GHz 2.50GHz
- Operating System: Windows 11
All-inclusive Rate: USD $13.52/hr
Eileen
Candidate ID: 364339
ADVANCED
- Zendesk, Google Sheets, CRM, Salesforce CRM...
INTERMEDIATE
- Customer Service, Email Support, Chat Support...
Median Rate
$13.52
$14.84
if $1 = PHP52
$18.17
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 6.97 per hour or $USD 604.14 per month
Remote Staff Recruiter Comments
She is an experienced Customer Service Representative and has acquired experiences in:
She possesses good communication skills
She is employed and needs 2 weeks to render for her resignation
- Team Management
- People Management
- Customer Service
- Phone Support
- Administrative Support
- US Telecommunications
- US Bank/Credit
- US Insurance
- US Healthcare
She possesses good communication skills
She is employed and needs 2 weeks to render for her resignation
Employment History
Subject Matter Expert
Industry:
Telecommunication
Employment Period:
March 2012 to March 2014 (24 Months)
Duties and Responsibilities:
- Took over escalation calls
- Discuss the breakdown of the bills and offer a different set of bundle to add to their services.
- Process payments by gathering details of their card.
Banking Officer
Industry:
Banking / Financial Services
Employment Period:
April 2014 to March 2015 (11 Months)
Duties and Responsibilities:
- Maintains customer records by updating account information.
- Provide inbound customer support billing inquiries, policies/procedure, account activation, balance transfer.
- Follow structural call handling procedures, scripts, transfer protocol and call-related processes that lead to customer satisfaction and call resolution.
Healthcare Specialist
Industry:
Healthcare / Medical
Employment Period:
April 2016 to May 2017 (13 Months)
Duties and Responsibilities:
- Follow up on the claim of the nurses/doctors.
- Provided the charges, benefits, and eligibility associated with patients' insurance.
- Ensure confidentiality of patient’s information/bank/details, contact numbers, and other personal information.
Fraud Specialist
Industry:
Banking / Financial Services
Employment Period:
September 2016 to May 2017 (8 Months)
Duties and Responsibilities:
- Detect early signs of fraudulent activity
- Review the credit history of the customer
- Thorough verification on the caller.
Team Leader
Industry:
Telecommunication
Employment Period:
December 2017 to August 2020 (32 Months)
Duties and Responsibilities:
- Make sure to have reached the quota on a daily basis
- Send an intraday report to check productivity
- Send end of day report.
- Directly report to the client for any issues arise on the leads that were given
- Send an update or insights of the merchant.
- Do time adjustment for 43 agents.
- Distribute the leads to the team equally
Education History
Field of Study:
Nursing
Major:
Nursing
Graduation Date:
March 23, 2012
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Zendesk, Google Sheets, CRM, Salesforce CRM, 3CXPhone, Customer Support,
INTERMEDIATE ★★
- Customer ServiceEmail SupportChat Support
Work at Home Capabilities:
- Internet Bandwidth: 15 Mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/10006058596
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Dell
- Processor: intel (R) Core (tm) i7-3740QM
- Operating System: Windows 10
All-inclusive Rate: USD $11.37/hr
RALPH
Candidate ID: 363404
ADVANCED
- Adobe Creative Suite 6 Master Collection, Adobe After Effects, Adobe Illustrator, Adobe Photoshop...
INTERMEDIATE
- Video Editing...
Median Rate
$11.37
$12.40
if $1 = PHP52
$15.00
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 11.37 per hour or $USD 985.37 per month
Remote Staff Recruiter Comments
Ralph Duane has at least 10 years of experience in multimedia arts, showcases his expertise in graphic design, web design, and motion graphics.
Areas of Work:
Areas of Work:
- Social Media Posts
- Web Design
- Motion-graphic Video Animation/Editing
- Marketing Branding and Promotions
- Campaign and non-campaign social media promotions
- Industries: E-commerce, Digital Media Ventures, and Creative Consulting
- He Led the creative team for marketing branding and promotions, producing mobile-friendly video ads and social media campaigns.
- Pioneered a mobile-friendly television commercial in collaboration with third-party production houses.
- Developed an end-to-end workflow for the design team, improving efficiency and meeting brand guidelines.
- Delivered high-quality social media posts and web design projects, enhancing client engagement and online presence.
- Skills:
- Graphic Design
- Motion Graphics and Video Animation
- Web Design
- Social Media Marketing
- Software Proficiency:
- Adobe Photoshop
- Adobe Illustrator
- Adobe Premiere
- Adobe After Effects
- Adobe Flash
- Adobe Director
- InDesign
- AutoCAD
- Microsoft Programs
- Experience in Applied principles
- Typography
- Colour Theory/Scheme
- Layout Designs including Grids
- Brand Elements
- RD is available to start right away for any part-time position
- PREDICTIVE INDEX REFERENCE PROFILE - Scholar
Employment History
Creative Content Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
April 2013 to November 2015 (31 Months)
Duties and Responsibilities:
Major Projects:
- Design and develop user-friendly web interfaces.
- Create print ads, including magazine, newspaper, and billboard ads.
- Produce animated promotional ads to enhance marketing efforts.
- Design and manage social media promotions to engage audiences.
Skills Developed:
Graphic Design:
- Create visually appealing and impactful graphics.
- Ensure designs align with brand guidelines and client requirements.
Flash Animation:
- Develop engaging flash animations for various digital platforms.
- Utilize animation skills to create interactive and dynamic content.
Video Animation:
- Design and produce animated videos for promotional purposes.
- Implement animation techniques to effectively convey messages.
Layout Design:
- Develop aesthetically pleasing and functional layouts for web and print media.
- Ensure layouts are user-friendly and visually appealing.
Image Manipulation:
- Edit and manipulate images to improve quality and fit design requirements.
- Use image editing software to create visually compelling content.
Promotional Campaigns:
- Design and execute promotional campaigns across various media.
- Collaborate with marketing teams to ensure cohesive campaign strategies.
Web / Graphic Designer
Industry:
Advertising / Marketing / Promotion / PR
Employment Period:
March 2016 to February 2017 (11 Months)
Duties and Responsibilities:
Major Projects:
- Design logos for various brands and clients.
- Develop user-friendly web interfaces.
- Create digital print ads for online campaigns.
- Produce animated promotional ads to enhance marketing efforts.
- Design and manage social media promotions to engage audiences.
Skills Developed:
Logo/Graphic Design:
- Create unique and impactful logos and graphics.
- Ensure designs align with brand identity and client requirements.
Flash Animation:
- Develop engaging flash animations for various digital platforms.
- Utilize animation skills to create interactive and dynamic content.
Motion Graphics:
- Design motion graphics to enhance video content and advertisements.
- Implement motion design principles to convey messages effectively.
Layout Design:
- Develop aesthetically pleasing and functional layouts for web and print media.
- Ensure layouts are user-friendly and visually appealing.
Image Manipulation:
- Edit and manipulate images to improve quality and fit design requirements.
- Use image editing software to create visually compelling content.
Online Marketing & Community Design Creative Lead
Industry:
Retail / Merchandise
Employment Period:
August 2018 to July 2021 (35 Months)
Duties and Responsibilities:
Major Projects:
- Lead marketing branding and promotional activities.
- Develop and design mobile-friendly video ads.
- Manage campaign and non-campaign related social media promotions.
- Conduct A/B testing of artworks for various social media platforms and ad placements.
Mobile-Friendly Television Commercial:
- Pioneer the creation of a mobile-friendly television commercial.
- Collaborate closely with third-party production houses to ensure high-quality output.
Creative Project Oversight:
- Oversee creative projects across all social media platforms.
- Ensure adherence to brand guidelines and consistency in visual content.
Design Team Workflow Development:
- Develop an effective end-to-end workflow for the design team and involved functions.
- Create systematic approaches to enhance work efficiency for designers.
Efficiency Improvement:
- Implement systematic approaches to improve work efficiency for designers.
- Continuously refine processes to boost productivity and creativity within the team.
Consultant - Graphic Design
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2021 to July 2024 (34 Months)
Duties and Responsibilities:
Social Media Posts
- Develop and design visually appealing content for various social media platforms.
- Ensure consistency with brand guidelines and target audience preferences.
- Collaborate with the marketing team to align content with campaign goals.
- Monitor and analyze the performance of social media graphics and adjust strategies accordingly.
Web Design
- Design user-friendly and aesthetically pleasing website layouts.
- Work closely with web developers to ensure design feasibility and functionality.
- Conduct user research and usability testing to inform design decisions.
- Maintain and update website designs to keep them current and responsive.
Motion-graphic Video Animator/Editor
- Create engaging motion graphics and animations for various digital platforms.
- Edit video content to enhance visual appeal and message delivery.
- Collaborate with content creators and marketing teams to produce cohesive video projects.
- Stay updated with industry trends and software advancements to continuously improve animation and editing skills.
Education History
Field of Study:
Art/Design/Creative Multimedia
Major:
Multimedia
Graduation Date:
January 1, 2012
Located In:
Philippines
License and Certification: :
N/A
Field of Study:
Art/Design/Creative Multimedia
Major:
D Modeling and Animation
Graduation Date:
April 1, 2018
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Adobe Creative Suite 6 Master Collection, Adobe After Effects, Adobe Illustrator, Adobe Photoshop, Adobe Director, Adobe Premiere, Graphic Design,
INTERMEDIATE ★★
- Video Editing
Work at Home Capabilities:
- Internet Bandwidth: Greater than 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15823981118
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: Apple
- Processor: .
- Operating System: MacOS X
All-inclusive Rate: USD $9.61/hr
Rose
Candidate ID: 362661
ADVANCED
- Administrative Skills, Administrative Support, Chat Support, Customer Handling...
INTERMEDIATE
- Zoho CRM, YouTube, Asana, Back-office...
Median Rate
$9.61
$10.40
if $1 = PHP52
$12.40
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 7.66 per hour or $USD 663.44 per month
Full Time: $USD 9.61 per hour or $USD 1665.75 per month
Remote Staff Recruiter Comments
- Rose has been doing lead generation and data mining since 2015
- Worked for a US-based, and AU-based client doing lead generation for a company selling solar equipment, digital marketing firm, and medical staffing agency
- Researched contact information like personal email addresses and phone numbers of potential leads provided by the client
- Made outbound calls to gather more information about the lead not found online
- Has extensive hands-on experience with, HubSpot, LinkedIn, Apollo.io, Zoho, and Salesforce CRM
- She also has experience with Hunter.io, email finder, excel
- She is open for both part-time and full-time positions and is available to start immediately
- 70 connects in a week, can setup 2-3 appointments per week (working part-time)
- She has experience closing deals by herself. She is able to close 2-3 deals in one month
https://www.predictiveindex.com/reference-profile/guardian/
Strongest Behaviors
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Rose Marie will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
- Rose has been doing lead generation and data mining since 2015
- Worked for a US-based, and AU-based client doing lead generation for a company selling solar equipment, digital marketing firm, and medical staffing agency
- Researched contact information like personal email addresses and phone numbers of potential leads provided by the client
- Made outbound calls to gather more information about the lead not found online
- Has extensive hands-on experience with, HubSpot, LinkedIn, Apollo.io, Zoho, and Salesforce CRM
- She also has experience with Hunter.io, email finder, excel
- She is open for both part-time and full-time positions and is available to start immediately
- She consistently meets the quotas, 500 leads per week, 300 of which are warm to hot leads
- She has experience closing deals by herself. She is able to close 2-3 deals in one month
https://www.predictiveindex.com/reference-profile/guardian/
Strongest Behaviors
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Rose Marie will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Employment History
Data Mining/Data Entry Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2016 to May 2017 (10 Months)
Duties and Responsibilities:
- Data Collection using Search Engines and other Social Media Platforms
- Updating leads using ZOHO CRM and Google Spreadsheet
- To scrape and get all details, info of Job posts under Gumtree using VPN
- Update and Edit leads under Personal Platform Found Pinoy.
Sales Chat Executive
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2014 to February 2015 (8 Months)
Duties and Responsibilities:
- Evaluating an account
- Processing of payments using credit cards
- Account Plan changes and subscription
- Scheduling the dispatch team for Installation and repair
- Checking for the serviceability of the area.
Finance Specialist / Customer Support Agent
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2010 to December 2010 (11 Months)
Duties and Responsibilities:
- Evaluating an account, processing of payments using credit cards and wired checking account.
- Hard core support for technical problems of customer’s phones.
- Answer all the concern questions and claims they have for the service we provide.
- Give the customers the world class call support & handling.
- Processing sales and orders.
- Establish prices of goods, services or admission and tabulate bills.
- Scheduling the dispatch team for Installation and to check the availability of the area.
Finance Specialist / Hard core Support Agent
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
June 2008 to December 2008 (6 Months)
Duties and Responsibilities:
- Provides information to the public on services available.
- Evaluating an account
- Schedule customer’s payment plan.
- Plan exchange and subscription
- Deactivation and Activation of an account
- Technical support for the service that we provide the customers.
- Processing of payments using credit card.
- Processing the customer’s return exchange, insurance, and repair.
- Processing of sales and orders.
- We build a friend or family like atmosphere with a customer to provide a world class service.
Partnership Coordinator
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2016 to September 2016 (0 Months)
Duties and Responsibilities:
- Call Australian companies and ask the HR Manager's contact details.
- Inviting the HR Managers for Leadership and Management events.
- Data Collection using Search Engines and other Social Media Platforms
- Updating all Leads using Salesforce
Quality Assurance
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2015 to January 2015 (0 Months)
Duties and Responsibilities:
- Call Listening
- Evaluating a call recording according to scoreboard provided
Outbound Telemarketing Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
October 2015 to March 2016 (5 Months)
Duties and Responsibilities:
- Contact businesses or private individuals by telephone in order to solicit sales for goods or services
- Obtain customer information such as name, address, and payment method, and enter orders into the database.
- Record names, addresses, purchases, and reactions of prospects contacted.
- Adjust sales scripts to better target the needs and interests of specific individuals.
- Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
- Maintain records of contacts, accounts, and orders.
- Schedule appointments for sales representatives to meet with prospective or for customers to attend sales presentation
Data Scraper/Researcher (Part Time)
Industry:
Repair and Maintenance Services
Employment Period:
January 2016 to March 2023 (86 Months)
Duties and Responsibilities:
- Maintain records of contacts
- Research for possible Leads with current Solar Panel
- Research for divisions that approve Solar Panel
- Check every location and city for the availability of Solar Panel
Marketing Lead Executive and Lead Researcher
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2015 to June 2015 (0 Months)
Duties and Responsibilities:
- Data Mining of Leads
- Managing the lead generator
- Managing CRM
- Emailing targeted clients
- Outbound Calling
- Setting up an appointment
Education History
Field of Study:
Computer Science/Information Technology
Major:
Information Technology
Graduation Date:
March 1, 2002
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Administrative Skills, Administrative Support, Chat Support, Customer Handling, Customer Experience, Customer interaction management, Billing, Customer Retention, Customer Service, Customer Support, Data Collection, Data Entry, Data Encoding, Data Processing, Order Entry, Order Management, Order Processing, Order tracking,
INTERMEDIATE ★★
- Zoho CRM, YouTube, Asana, Back-office, Business Card Design, Call Handling, Call Management, Call QA, Cashiering, CRM, Customer Handling, Customer Experience, Dropbox, E-learning, Email Marketing, Google Calendar, Google Docs, Google Drive, Google Maps, Handicraft Design, Inbound Calls, Inbound Collections, Inbound Sales, Instant Messaging, Internet BrowsingInternet ApplicationsInternet ResearchiOS TroubleshootingPhone Support
Work at Home Capabilities:
- Internet Bandwidth: 100 Mbps and above
- Working Environment: Private Room
- Speed Test Result: N/A
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: DELL
- Processor: Intel Core i7
- Operating System: Windows 10
All-inclusive Rate: USD $14.01/hr
Ivy
Candidate ID: 361724
ADVANCED
- Xero Accounting, Australian Business Register, Australian Securities and Investments Commission, Australian GST...
INTERMEDIATE
- QuickBooks, Australian Tax...
Median Rate
$14.01
$15.39
if $1 = PHP52
$18.89
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)
(inclusive of service fee)
*Plus GST for Australian Businesses
Full Time: $USD 14.01 per hour or $USD 2428.21 per month
Remote Staff Recruiter Comments
- Ivy is a seasoned professional with more than 10 years of experience in Australian accounting. She holds a degree in Accountancy and is Xero Certified. She worked with various clients through an accounting firm - medical, e-commerce, rental property, and construction.
- For over 10 years, she specialized in the following:
- Preparation of individual tax returns (ITR), company and trust tax returns, and BAS
- Accounts receivable recording
- Accounts payable recording
- Bookkeeping
- Company, trust, and SMSF setup
- Call & email handling
- Payroll
- PAYG Instalment Lodgment and variation
- She used a number of applications and software such as Xero, XPM, MYOB, ATO Portal, Microsoft Office Apps (Excel, Word, Outlook, Teams), Trello, Asana, Slack, QuickBooks, ASIC Connect, Mailchimp, Docusign, and Nowinfinity.
- She can start anytime.
- Ivy prefers working the day shift in either a part-time or full-time position that matches her skillset.
Strongest Behaviors
- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Ivy Kristine is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.
With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Ivy Kristine plans ahead, double checks, and follows up carefully on decisions and actions.
Employment History
ACCOUNTANT/BOOKKEEPER/ADMIN
Industry:
Accounting / Audit / Tax
Employment Period:
November 2023 to August 2024 (9 Months)
Duties and Responsibilities:
- E- commerce Bookkeeping
- Ecommerce Trust and Company Tax Return Preparation
- Rental Property & Estates Financials Tax Return
- Business Activity Statements
ACCOUNTANT/BOOKKEEPER/ADMIN
Industry:
Accounting / Audit / Tax
Employment Period:
November 2019 to November 2023 (47 Months)
Duties and Responsibilities:
- Company & Trust tax Return preparations
- Financial Statements Monthly, Quarterly or Annual GST / BAS Preparation
- Bookkeeping Workpapers Call & email handling
- Contacting Australian taxation Office to waive late H &R
- Block individual tax return training fees & interest
- Charges Xero Software
- Training Contacting ASIC for changes Issues & fee waiver.
- Virtual Assistant Training
- Updating ABN details on ABR
- Customer Service and Collections
- PAYG Instalment Lodgment and variation Training
Accountant/Bookkeeper/Admin
Industry:
Accounting / Audit / Tax
Employment Period:
October 2015 to December 2019 (50 Months)
Duties and Responsibilities:
- Prepared more than 1,000 individual tax returns
- Handled bookkeeping for construction companies,
- restaurants, labour hire and many more.
- Directly communicating with our clients via email and call
ACCOUNTANT
Industry:
Accounting / Audit / Tax
Employment Period:
September 2015 to July 2016 (10 Months)
Duties and Responsibilities:
- Allocating clients advertisement
- Payroll
- recording AP/AR
- Process employees reimbursements
Accountant/Administrative Assistant
Industry:
Accounting / Audit / Tax
Employment Period:
January 2013 to September 2015 (32 Months)
Duties and Responsibilities:
- Individual tax preparation
- Communication with ATO and ASIC
- Emailing Handling
- Communication with our clients
ACCOUNTANT/BOOKKEEPER
Industry:
Accounting / Audit / Tax
Employment Period:
November 2023 to August 2024 (9 Months)
Duties and Responsibilities:
- Bookkeeping
- Individual Tax Return Preparation
- E- Commerce Tax preparation
- Rental Property & Estates Financials Tax
- Return
- Business Activity Statements/IAS
Education History
Field of Study:
Finance/Accountancy/Banking
Major:
Accountancy
Graduation Date:
April 1, 2011
Located In:
Philippines
License and Certification: :
Xero Certified
Skills
ADVANCED ★★★
- Xero Accounting, Australian Business Register, Australian Securities and Investments Commission, Australian GST,
INTERMEDIATE ★★
- QuickBooksAustralian Tax
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/15500441997
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: MacBook Air
- Processor: M1
- Operating System: MacOS X
All-inclusive Rate: USD $8.05/hr
Sabina
Candidate ID: 359156
ADVANCED
- Chat Support, Customer Support, Customer Service...
INTERMEDIATE
- Microsoft Office, Sales, Sales Promotion...
Median Rate
$8.05
$8.63
if $1 = PHP52
$10.09
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
Availability:
Part Time Full Time
Preferred Timezone:
Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 8.05 per hour or $USD 697.33 per month
Full Time: $USD 8.05 per hour or $USD 1394.66 per month
Remote Staff Recruiter Comments
- Sabina has 8 years of experience as a Virtual Assistant, specializing in Office and Trust Accounting, technical support, helpdesk live chat support, bookkeeping using MYOB, product listings, and website administration for US and Australian clients. She has worked with e-commerce platforms, managed procurement and inventory for online stores, and handled back-office administration tasks such as payables, receivables, and EOM reconciliation. Sabina has also provided support for legal software integration, monitored chat quality, and resolved product listing issues.
- She is proficient in:
- Customer service via email, chat and phone
- Order processing (order taking and order entry)
- Technical support
- Inbound Sales
- Data Entry
- Payables and Receivables Management
- Leap Legal Software
- Google Merchant
- Product Listings (Trademe, Magento)
- Inventory and Procurement Management
- Bookkeeping (AU)
- MYOB
- Quality Monitoring and Reporting
- Technical Support and Documentation
- Document Handling
- Email Management
- EOM Reconciliation
- She has worked for campaigns under:
- Telecommunications
- Accounting
- Software
- Tools she has worked with are:
- Salesforce
- Siebel
- Xero
- MYOB
- Quickbooks
- Zendesk CRM
- Leap
- Xero, MYOB
- Trademe, Magento
- Available to start immediately.
Predictive Index Behavioral Profile - Guardian
Strongest Behaviors:- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
- Unhurried and deliberate, stable and will do things using the established process;
Behavioral Summary:
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. She is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Janine Joie will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work. Given sufficient experience, She will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in her actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures
- Sabina has 8 years of experience as a Virtual Assistant, specializing in Office and Trust Accounting, technical support, helpdesk live chat support, bookkeeping using MYOB, product listings, and website administration for US and Australian clients. She has worked with e-commerce platforms, managed procurement and inventory for online stores, and handled back-office administration tasks such as payables, receivables, and EOM reconciliation. Sabina has also provided support for legal software integration, monitored chat quality, and resolved product listing issues.
- She is proficient in:
- Customer service via email, chat and phone
- Order processing (order taking and order entry)
- Technical support
- Inbound Sales
- Data Entry
- Payables and Receivables Management
- Leap Legal Software
- Google Merchant
- Product Listings (Trademe, Magento)
- Inventory and Procurement Management
- Bookkeeping (AU)
- MYOB
- Quality Monitoring and Reporting
- Technical Support and Documentation
- Document Handling
- Email Management
- EOM Reconciliation
- She has worked for campaigns under:
- Telecommunications
- Accounting
- Software
- Tools she has worked with are:
- Salesforce
- Siebel
- Xero
- MYOB
- Quickbooks
- Zendesk CRM
- Leap
- Xero, MYOB
- Trademe, Magento
- Available to start immediately.
Predictive Index Behavioral Profile - Guardian
Strongest Behaviors:- Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
- Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
- Unhurried and deliberate, stable and will do things using the established process;
Behavioral Summary:
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. She is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Janine Joie will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work. Given sufficient experience, She will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in her actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures
Employment History
Back Office Administrator
Industry:
Construction / Building / Engineering
Employment Period:
November 2021 to May 2022 (6 Months)
Duties and Responsibilities:
- Enter monthly expenses into MYOB, ensuring all expenses have OR or invoice attachments.
- Enter and reconcile all credit card expenses monthly in MYOB.
- Provide support to the counterpart Accountant in AU and liaise with other team members in the organization.
- Communicate with the warehouse and sales personnel to resolve discrepancies in product price, quantity, description, and code.
- Enter daily payables into MYOB and reconcile daily sales orders.
- Manage purchase orders to suppliers.
- Reconcile suppliers’ invoices in both WMS and MYOB.
- Perform end-of-month (EOM) statement reconciliation in MYOB.
- Submit EOM inventory reports to the General Manager.
- Email suppliers when payments are made.
- Send monthly statements to customers and track email receipts in case of disputes.
- Perform basic bookkeeping tasks, such as invoicing, processing bills, and monitoring accounts receivable.
ONLINE CHAT SUPPORT
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2015 to June 2019 (45 Months)
Duties and Responsibilities:
- Provide Office/Trust accounting and bank reconciliation support within LEAP and V10 software.
- Deliver technical and documentation support for merge and error issues.
- Manage email queue using Salesforce and ensure timely responses.
- Resolve issues by providing clear, step-by-step resolutions.
- Support the integration of LEAP with various software, including RapidPay, ByLawyers Precedents, LawConnect, and InfoTrack.
- Assist clients with entering Office/General Accounts or Trust Accounts entries.
- Reconcile out-of-balance entries in Trust Accounting within LEAP.
- Help clients identify and rectify issues with journals not syncing with MYOB or XERO.
- Assist lawyers with document automation issues, such as merge fields not populating on settlement sheets, precedents, legal documents, invoices, statements, or any document templates.
- Resolve errors or computation issues in legal precedents.
- Monitor and report glitches and common issues encountered after software updates.
- Send emails to provide resolutions and technical assistance.
- Troubleshoot software-related issues.
- Manage the daily queue, check for duplicate cases, and fix entries with missing information in the database.
- Build and maintain positive relationships with customers.
CUSTOMER SERVICE REPRESENTATIVE
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
January 2013 to March 2015 (26 Months)
Duties and Responsibilities:
- Make sure that the customer is satisfied with the customer service before disconnecting the call.
- Make sure that all issues/concerns are resolve.
- Case manage the customer, especially if it will lead to complaints/TIO.
- Handle all customers' inquiry from billing, payment, sales, activations, technical issues, disputes, complaints, connections, disconnections, retention (saves).
- Update customer details.
- Handle customers' clarification, and objection on the services acquired.
- Activate mobile and broadband (wireless, ADSL, cable) and PSTN (landline) services.
- Provide new connection on mobile and broadband (wireless,ADSL, cable) and PSTN (landline).
- Identify if broadband is serviceable on the area.
- Create opportunity for customers. Submit Lead for an opportunity of new services, new connection, or re-contract of an existing service.
- Make sure that all metrics are met.
CUSTOMER SERVICE REPRESENTATIVE
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2010 to September 2012 (28 Months)
Duties and Responsibilities:
- Answer all inquiries in a timely and appropriate manner.
- Handle all inquiries of the Provider.
- Make sure that provided information is all correct.
- Process Claims of the Provider.
- Identify if medical codes are covered or not under the medical policy.
- Handle complaints from the Provider.
- Provide Benefits and medical coverage to Providers (Doctors, Specialists)
- Need to maintain and pass all the required metrics of the campaign
CUSTOMER SERVICE REPRESENTATIVE
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
September 2008 to April 2010 (19 Months)
Duties and Responsibilities:
- Do chat support to customers/texters.
- Answer all inquiries in a timely manner.
- The reply should be brief and concise.
- Make sure that all guidelines are followed.
- Provide the correct phone number of the establishment/company
- Provide accurate directions of a certain place.
CHAT QA SPECIALIST
Industry:
Computer / Information Technology (Software)
Employment Period:
November 2019 to April 2021 (16 Months)
Duties and Responsibilities:
- Utilize a quality monitoring data management system to compile and track the performance of all agents.
- Monitor and evaluate 500 chat transcripts weekly.
- Assist in designing chat monitoring formats and establishing quality standards.
- Coordinate chat calibration sessions to support quality assurance.
- Generate and provide reports for management review.
- Conduct chat monitoring in accordance with company policies and procedures
Website Administrator
Industry:
Retail / Merchandise
Employment Period:
August 2018 to October 2023 (62 Months)
Duties and Responsibilities:
- Ensure alignment of pricing, inventory, and shipping details between the Trademe platform and the website.
- List new products on both the website and Trademe.
- Update and manage product information, images, inventory, and pricing across all platforms.
- Conduct quarterly price reviews for all listed items.
- Handle dropshipping orders from suppliers to customers.
- Follow up on customer payments.
- Reconcile suppliers' end-of-month statements.
- Respond to customer queries and questions.
- Process disputes regarding pricing discrepancies with suppliers.
- Record and report sales orders and purchase orders on a monthly basis.
- Manage emails efficiently.
Virtual Assistant
Industry:
Retail / Merchandise
Employment Period:
November 2022 to April 2024 (17 Months)
Duties and Responsibilities:
- Add new products to the website or platform.
- Resolve and troubleshoot any product listing issues and discrepancies.
- Write and optimize product descriptions in line with SEO best practices.
- Handle product returns, claims, disputes, and refunds.
- Process claims with various couriers, including Royal Mail, Parcel Monkey, Parcel Force, and Evri.
- Respond to customer queries and questions promptly.
- Manage purchase orders to suppliers.
- Monitor incoming and outgoing deliveries.
- Manage and update product information, images, inventories, and pricing.
Legal Software Client Care Specialist
Industry:
Computer / Information Technology (Software)
Employment Period:
June 2024 to January 2025 (6 Months)
Duties and Responsibilities:
- Deliver excellent customer service by resolving LEAP product queries accurately and promptly via Live Chat
- Address general client software and hardware inquiries through Live Chat
- Troubleshoot, diagnose, and resolve application-related issues
- Record detailed notes in the CRM using the standard template, including information for calls requiring escalation
- Continuously update LEAP software knowledge in line with the capability matrix
Medical VA - Acounting
Industry:
Environment / Health / Safety
Employment Period:
December 2024 to July 2025 (6 Months)
Duties and Responsibilities:
- Reconcile incoming and outgoing payments against invoices and remittance advices to ensure accurate financial records.
- Match payments received with entries in the patient management system to maintain up-to-date account status.
- Reconcile ACC payments to verify accuracy and completeness of claims and receipts.
- Support the invoicing process for business clients, ensuring timely and accurate billing.
- Assist in compiling detailed reports for budgeting and funding assessments, contributing to informed financial planning.
Education History
Field of Study:
Computer Science/Information Technology
Major:
COMPUTER SCIENCE
Graduation Date:
March 1, 1999
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Chat SupportCustomer SupportCustomer Service
INTERMEDIATE ★★
- Microsoft OfficeSalesSales Promotion
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/16326639926
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Dell Optiplex 3070
- Processor: Intel(R) Core(TM) i5-9500 CPU @ 3.00GHz
- Operating System: Windows 11
All-inclusive Rate: USD $10.20/hr
Monica
Candidate ID: 359017
ADVANCED
- Human Resource Management, Sourcing, Data Entry, Resume Screening...
INTERMEDIATE
- Payroll Processing, Recruiting...
Median Rate
$10.20
$11.07
if $1 = PHP52
$13.26
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 10.20 per hour or $USD 883.71 per month
Full Time: $USD 10.20 per hour or $USD 1767.41 per month
Remote Staff Recruiter Comments
Monica is a strong candidate for this multi-faceted Recruitment, Administrative, and Sales Support role. She brings over 15 years of professional experience across corporate HR consulting, international recruitment firms, and customer-centric travel accounts. Her background directly aligns with the role's requirements for top-notch communication, database tracking, outreach, and interactive candidate/prospect engagement.
Phone Presence, Candidate Interviews & Client Follow-UpsMonica possesses an extensive background in talent acquisition and direct candidate phone engagement within highly professional industries:
Interviews & Sourcing: As a Recruiter and Data Entry Specialist for an Australian firm specializing in defense, engineering, and IT, she spent years sourcing, contacting, and recording interviews with prospective candidates.
High-Volume Calls: Her experience handling inbound calls for a corporate travel account ensures a confident, professional phone presence capable of managing script reading, confirmations, and client outreach seamlessly.
Onboarding Tracking: Through her roles as an HR Consultant and Associate, she is adept at making follow-up calls, managing training logistics, and maintaining progress timelines for individuals entering the company pipeline.
Monica is highly comfortable initiating and maintaining high-quality conversations online to drive pipeline growth:
Digital Networking: She has extensive experience with digital outreach and cold-contacting prospects via tools like LinkedIn Recruiter and in-mailing systems to identify and engage interested talent.
Fluent Communication: Being completely fluent in both written and verbal English, she can confidently execute Facebook outreach to potential business prospects and clients, maintaining an authentic and professional brand voice.
Monica possesses the administrative and creative background necessary to foster team engagement and visibility:
Event Coordination: Having served as an HR Associate handling training activities, events management, and facilitation, she is highly skilled in managing event details, coordinating schedules, and sending out announcements with clear instructions.
Engagement Creation: Her specialization in human resource management and organizational systems equips her to design professional communications, post leaderboards, and execute weekly team recognition strategies to drive healthy competition.
Monica is a detail-oriented professional with a strong foundation in database integrity and calendar coordination:
Database Management: She is highly proficient in tools like Zoho, Box, SAP, and Microsoft Excel, regularly using them to keep database records, tracking sheets, and team activities meticulously documented.
Process Creation: Her experience creating innovative processes and managing schedules ensures that booking appointments, confirmations, and reminders will be executed with absolute consistency.
She is proficient in:
Platforms & CRMs: Zoho, LinkedIn Recruiter, SAP, Box, Apollo, and Sabre.
Office Applications: Advanced Microsoft Excel, Word, PowerPoint, and Internet Navigation.
Core Talents: Multi-channel customer support, database tracking, calendar booking, and fluent English communication.
- Monica is an experienced Human Resources and Administrative Support Specialist with over 10 years of professional experience in recruitment administration, HR operations, and remote executive support.
- She holds a Bachelor of Science in Business Administration, major in Human Resource Management.
- Her career spans support roles for teams in the defence and healthcare industries, primarily catering to Australian-based clients in fully remote environments.
- She has provided end-to-end recruitment and administrative support across various functions, including candidate sourcing, interview coordination, database maintenance, document control, and executive calendar management.
- In the healthcare sector, she led full-cycle HR processes such as onboarding, performance reviews, payroll administration, compliance reporting, and employee relations.
- She has a track record of managing HR operations independently and ensuring adherence to local labor laws and internal policies.
- She demonstrates strong skills in recruitment coordination, HR documentation, calendar and inbox management, and reporting accuracy.
- She is highly proficient in tools such as Zoho CRM, LinkedIn Recruiter, Sprout HRIS, Microsoft Office Suite, Outlook, SharePoint, Microsoft Teams, and other remote collaboration platforms.
- Her strengths include a detail-oriented and process-driven approach, with a strong emphasis on confidentiality, consistency, and operational support.
Employment History
Customer Service Representative
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2006 to February 2007 (9 Months)
Duties and Responsibilities:
handled inbound calls for the company's travel account.
HR Consultant
Industry:
BioTechnology / Pharmaceutical / Clinical research
Employment Period:
May 2019 to Present
Duties and Responsibilities:
- Handling and spearheading Recruitment, Training and Development, Compensation and Benefits.
- Responsible in creating innovative processes for the said HR facets, designing training programs, database management, payroll processing and facilitation.
RECRUITMENT ADMINISTRATIVE SPECIALIST
Industry:
Human Resources Management / Consulting
Employment Period:
February 2022 to December 2025 (45 Months)
Duties and Responsibilities:
Worked for an Australian recruitment firm, which specializes in the defence, engineering, and IT sectors. Responsible for database management including recording of candidate interviews, document formatting, CV profiling using Zoho and LinkedIn.
Data Entry Specialist
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
July 2019 to February 2020 (7 Months)
Duties and Responsibilities:
- Transfer data from database systems using keyboards, data recorders or optical scanners
- Type in data provided directly from the clients/recruiters.
- Verify data by comparing it to source documents
- Update existing data
- Retrieve data from the database or electronic files as requested
Human Resource Assistant
Industry:
Human Resources Management / Consulting
Employment Period:
February 2010 to January 2011 (11 Months)
Duties and Responsibilities:
- Executive recruitment
- Training and development
- Database management
Payroll Associate
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
March 2011 to April 2012 (13 Months)
Duties and Responsibilities:
- Payroll processing
- Database management
- Reports validation and consolidation
Recruiter
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
May 2015 to July 2019 (49 Months)
Duties and Responsibilities:
- Data Entry and Validation
- Handled the company's database using Bullhorn
- Removed all duplicates and updated candidate profiles
- Entered new candidate profiles
- Created various spreadsheets for sourcing purposes
- Created an Excel version of the Annual Report for benchmarking purposes.
- Database Management
- Monitored and updated all spreadsheets being used in the sourcing activities.
- Sourcing
- Per client's requirements (ex: skills, location, job titles, specific key words, etc.), sourced prospective candidates in the Defence, Engineering, Avionics, Rail, Logistics industries using LinkedIn Recruiter
- Sent Inmails to qualified prospects to request for their updated CV contact details
- Forwarded these CVs and important information to the Team Lead in charge for further interviews and discussions
- Researched and Sourced potential candidates with the following, but not limited, skill sets.
Education History
Field of Study:
Human Resource Management
Major:
Business Administration
Graduation Date:
February 9, 2010
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- Human Resource Management, Sourcing, Data Entry, Resume Screening, Microsoft Office,
INTERMEDIATE ★★
- Payroll ProcessingRecruiting
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: Download: 6.74, Upload: 8.01
- Internet Type: Fiber
- Hardware Type: Laptop
- Brand Name: HP
- Processor: Intel Core i3
- Operating System: Windows 10
All-inclusive Rate: USD $18.41/hr
Doridel
Candidate ID: 358890
ADVANCED
- JD Edwards, ERP...
INTERMEDIATE
- Business Analysis, SQL, Java, Python...
Median Rate
$18.41
$20.39
if $1 = PHP52
$25.38
if $1 = PHP40
Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
Employment Preferences
Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)
(inclusive of service fee)
*Plus GST for Australian Businesses
Part Time: $USD 11.57 per hour or $USD 1002.31 per month
Full Time: $USD 18.41 per hour or $USD 3190.66 per month
Remote Staff Recruiter Comments
- Dory has been working since 2011 related to Business Analysis and mapping with a background in software development using Java, Python, Javascript, and other opensource languages
- She honed her skills in business analysis, requirement gathering, Creating technical specifications to be given to the development team, User-acceptance testing, End-user support, Quality Assurance, Project Management experience, Agile methodology
- She is proud to say that she coded for one of the ERPs used by her previous company using Java.
- With a Masteral degree in Business Management
- She is most proficient with the following technologies/tools:
- ERP
- Business Analysis i.e. business mapping and design
- MyOB Exo CRM
- Java
- Salesforce
- Also with a background/knowledge on the following technologies/tools:
- SEO
- Salesforce CRM
- She can start immediately for Part time
Employment History
SOFTWARE DEVELOPMENT TEAM LEAD (FREELANCE/REMOTE)
Industry:
Manufacturing / Production
Employment Period:
June 2017 to July 2020 (37 Months)
Duties and Responsibilities:
- Leads a software development team of 5 in-house developers to develop new features and integrations of ERPNext in Python and JavaScript.
- Maintains strict system design standards through Business Analysis
- Reviews PR and test features for quality assurance
- Manages deadlines, end-user support and quality assurance
- Maintains and updates servers
- Helps maintain servers and databases
- Leads daily scrum meetings, requirement gathering and user presentations
- Visits for business analysis, user support and feature implementation
ERP FUNCTIONAL LEAD MANAGER (ON CALL/PROJECT BASED)
Industry:
Manufacturing / Production
Employment Period:
June 2016 to June 2017 (12 Months)
Duties and Responsibilities:
- Handles client presentations, business analysis and implementation
- Leads development of customization and integration in Python and JavaScript.
- Ensures that clients and development team are on the same page and set each of their expectations
- Handles client prospecting, quote management and billing.
- Ensures that the Development team gets what they need (requirement gathering and feature confirmation) for the project's success.
BUSINESS ANALYST
Industry:
Manufacturing / Production
Employment Period:
October 2013 to February 2015 (16 Months)
Duties and Responsibilities:
- Supports end users for all modules of JD Edward Enterprise One (Selling, Buying, Accounting, Manufacturing, Stock Management)
- Network, hardware and other in-house software support to end-users
- HACCP Auditor
PROJECT MANAGER AND DEVELOPER
Industry:
Computer / Information Technology (Software)
Employment Period:
May 2011 to January 2013 (20 Months)
Duties and Responsibilities:
- Adempiere and Business360 customization and implementation for all modules including but not limited to:
- General Accounting
- Accounts Receivables/Payables
- Inventory Management
- Purchasing
- Logistics
- Sales
- Reporting
Projects Handled
- Programming and customization of Business360 for a Constructions Company
- System analysis and one of the programmers who customized Adempiere for the proposed system of a Food Company
Lead Engineer
Industry:
Call Center / IT-Enabled Services / BPO
Employment Period:
August 2022 to Present
Duties and Responsibilities:
- Manages a team of developer for an ERPNext Project customization for Law Firms
- Leads development and implementation of ERPNext core and custom Modules in Accounting and third party integrations.
- Participates in meetings for User Story creation and refinements.
- Analyze client requirements and business analysis
- Reviews PR and test features for quality assurance
Software Development Team Lead
Industry:
Computer / Information Technology (Software)
Employment Period:
October 2020 to Present
Duties and Responsibilities:
- Leads a software development and software implementation to client instance
- Provides client training
- Conducts meetings for prospects to showcase the Software and its key features.
- Analyze client requirements and business analysis
- Reviews PR and test features for quality assurance
- Maintains and updates client servers
- Leads daily scrum meetings, requirement gathering and user presentations
Abakada Studios
Industry:
Computer / Information Technology (Software)
Employment Period:
January 2022 to July 2022 (6 Months)
Duties and Responsibilities:
- Manages ERPNext Projects - Leads development and implementation of ERPNext Modules
- Conducts meetings for prospects to showcase the Software and its key features.
- Analyze client requirements and business analysis
- Reviews PR and test features for quality assurance
- Maintains and updates client servers
- Leads daily scrum meetings, requirement gathering and user presentations
Education History
Field of Study:
Computer Science/Information Technology
Major:
Information Management
Graduation Date:
March 1, 2016
Located In:
Philippines
License and Certification: :
N/A
Skills
ADVANCED ★★★
- JD EdwardsERP
INTERMEDIATE ★★
- Business AnalysisSQLJavaPythonJavaScript
Work at Home Capabilities:
- Internet Bandwidth: Between 5mbps to 100mbps
- Working Environment: Private Room
- Speed Test Result: https://www.speedtest.net/result/7625272039
- Internet Type: Fiber
- Hardware Type: Desktop
- Brand Name: Apple iMac
- Processor: 2.3 GHz Intel Core i5
- Operating System: Windows 10
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.
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