Maximize Your ROI: Hire Remote Lead Generation Experts to Drive Consistent Business Growth

Strategic and metrics-driven sales development professionals trained to find high-quality prospects, book qualified meetings, and fuel your sales pipeline — fully onboarded and ready to scale your customer acquisition.

Why Hire Remote Lead Generation Experts?

Stop letting your sales funnel dry up, relying on unpredictable word-of-mouth referrals, or forcing your high-value closers to waste time searching for their own prospects.

We match you with experienced remote lead generation experts trained to execute targeted outreach and secure warm business opportunities — without the high overhead costs of local Australian hires.

  • Check Proficient in advanced prospecting tools, email automation platforms, and CRMs like LinkedIn Sales Navigator, ZoomInfo, Apollo.io, HubSpot, and Salesforce
  • Check Skilled in B2B data mining, personalized cold email outreach, LinkedIn social selling, and list building
  • Check Experienced in aligning with Australian business etiquette, local communication styles, and time zones (AEST/AWST)
  • Check Strong in identifying decision-makers, validating contact data hygiene, and maintaining persistent follow-up cadences
  • Check Fast onboarding — lead generation specialists ready in 7–14 days
  • Check Save significantly on high overheads and commission structures compared to local marketing agencies or internal BDR hires

What You Get

Every lead generation expert you hire through Remote Staff offers:

  • Proven experience in Business Development (BDR), Sales Development (SDR), or Outbound Prospecting roles
  • Hands-on expertise across target market segmentation, cold outreach strategy, and booking qualified appointments
  • Clear, professional communicators who build initial rapport and handle early-stage objections seamlessly
  • Dedicated account management, HR, payroll, and a replacement guarantee
  • Flexible hiring models to scale your outreach volume effortlessly in line with your marketing campaigns

Maximize Your ROI: Hire Remote Lead Generation Experts to Drive Consistent Business Growth

Strategic and metrics-driven sales development professionals trained to find high-quality prospects, book qualified meetings, and fuel your sales pipeline — fully onboarded and ready to scale your customer acquisition.

Why Hire Remote Lead Generation Experts?

Stop letting your sales funnel dry up, relying on unpredictable word-of-mouth referrals, or forcing your high-value closers to waste time searching for their own prospects.

We match you with experienced remote lead generation experts trained to execute targeted outreach and secure warm business opportunities — without the high overhead costs of local Australian hires.

  • Check Proficient in advanced prospecting tools, email automation platforms, and CRMs like LinkedIn Sales Navigator, ZoomInfo, Apollo.io, HubSpot, and Salesforce
  • Check Skilled in B2B data mining, personalized cold email outreach, LinkedIn social selling, and list building
  • Check Experienced in aligning with Australian business etiquette, local communication styles, and time zones (AEST/AWST)
  • Check Strong in identifying decision-makers, validating contact data hygiene, and maintaining persistent follow-up cadences
  • Check Fast onboarding — lead generation specialists ready in 7–14 days
  • Check Save significantly on high overheads and commission structures compared to local marketing agencies or internal BDR hires

What You Get

Every lead generation expert you hire through Remote Staff offers:

  • Proven experience in Business Development (BDR), Sales Development (SDR), or Outbound Prospecting roles
  • Hands-on expertise across target market segmentation, cold outreach strategy, and booking qualified appointments
  • Clear, professional communicators who build initial rapport and handle early-stage objections seamlessly
  • Dedicated account management, HR, payroll, and a replacement guarantee
  • Flexible hiring models to scale your outreach volume effortlessly in line with your marketing campaigns

Lead Generation Experts in ANY Industry!


Target Market & ICP Submission
Define your Ideal Customer Profile (ICP), target job titles, geographic markets, and current tech stack.


Match & Interview
Receive a shortlist of pre-screened outbound specialists and interview them to evaluate their writing style, pitch delivery, and strategic approach.


System Setup & List Building
Integrate your expert with your email domains, LinkedIn accounts, and CRM to begin building verified lead databases.


Campaign Launch & Outreach
Deploy multi-channel outbound campaigns across email, social, and phone to hook high-value decision-makers.


Pipeline Delivery & Optimization
Track open rates, positive response metrics, and booked meetings while handing warm opportunities directly over to your closers.

Everything is done remotely, with full data security, encrypted communication, strict data privacy compliance, and secure access to your internal sales tools.

Our account executives were spending half their week scraping data and sending cold emails instead of closing deals. The remote lead generation expert from Remote Staff stepped in and completely took over our outbound prospecting. Within a month, our team’s calendars were packed with highly qualified demos.”

Sales Director
Enterprise SaaS Platform, Sydney

What stood out was their sheer consistency. Our remote lead generator builds clean, verified lists and writes highly personalized outreach sequences that get genuine responses from C-level executives, boosting our conversion rates. It’s given our pipeline total predictability and predictable revenue.

Managing Director
B2B Consulting Firm, Melbourne

We needed an affordable way to break into the commercial property sector but couldn’t afford a local business development team. The remote specialist we brought on handled our cold LinkedIn and email campaigns flawlessly, unlocking accounts we’ve been trying to reach for years.”

Founder
Commercial Real Estate Group, Brisbane

Turn Followers into Paying
Customers: The Expert
Approach

In this guide, we break down how a lead generation specialist
can streamline your sales funnel, uncover hidden opportunities,
and free up your time.

Turn Followers into Paying Customers: The Expert Approach

In this guide, we break down how a lead generation specialist can streamline your sales funnel, uncover hidden opportunities, and free up your time.

Explore Our Talents

Get A FREE Lead Generation Expert Shortlist — Start ASAP

Candidates:

40

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $9.61/hr

Bernadette

Candidate ID: 384577

Administrative Lead Generation Specialists Executive Assistant

ADVANCED

    Customer Service, Customer Support, Customer Handling, Customer Experience...

INTERMEDIATE

    Social Media Management, Social Media Marketing, Graphics, Video Editing...

Median Rate

$9.61

$10.40

if $1 = PHP52

$12.40

if $1 = PHP40

Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

Employment Preferences

Availability:
Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.61 per hour or $USD 832.88 per month

Remote Staff Recruiter Comments

Evaluation Comment

  • Bernie has been working for almost 10 years in the BPO Industry as a Customer Service Representative where she does the following tasks:

    • Phone and email handling
    • Technical Support
    • Customer Handling

  • She started her remote job in 2020 as a Lead Generation and General Virtual Assistant where she was able to perform the following:

    • Lead Generation
    • Social Media Management
    • Admin Support
    • Email Marketing
    • Transcription
    • Basic Graphic Designing
    • Customer care 
    • Email correspondence 
    • Preparing quotations 
    • Copywriting

    • She is adept in using the tools/applications like:

      • HubSpot (CRM)

      • Zendesk

      • Social Media Platform

      • WordPress

      • MailChimp

      • Otter

      • She can start immediately.

        Predictive Index Behavioral Profile- Artisan

        Strongest Behaviors

        • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
        • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
        • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

        Behavioral Summary

        Bernadette is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

        With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Bernadette plans ahead, double checks, and follows up carefully on decisions and actions.

        • Bernie has been working for almost 10 years in the BPO Industry as a Customer Service Representative where she does the following tasks:
          • Phone and email handling
          • Technical Support
          • Customer Handling
        • She started her remote job in 2020 as a Lead Generation and General Virtual Assistant where she was able to perform the following:
          • Lead Generation
          • Social Media Management (Facebook and Instagram)
          • Admin Support
          • Email Marketing
          • Transcription
          • Basic Graphic Designing using Canva
          • Customer care 
          • Email correspondence 
          • Preparing quotations 
          • Invoicing 
          • Taking Minutes of the Meetings 
        • She is adept in using the tools/applications like:
          • HubSpot (CRM)
          • Zendesk
          • Social Media Platform
          • WordPress
          • MailChimp
          • MS Office: Word, Excel, & Outlook
          • Google Apps: Docs, Sheets, and Calendar
          • MYOB
        • She can start immediately.
        Predictive Index Behavioral Profile- Guardian

        Strongest Behaviors
        • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
        • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
        • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

        Behavioral Summary

        A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Bernadette will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

        Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

        Employment History

        Collection Specialist

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        June 2006 to October 2009 (40 Months)

        Duties and Responsibilities:

        • Payment Collection: Contact customers with overdue credit card and auto loan payments through phone calls, emails, and letters.
        • Negotiate payment arrangements, secure payments, and follow up on outstanding balances to ensure timely collection.
        • Payment Plan Setup: Assess customers' financial situations and provide guidance on setting up manageable payment plans or restructuring existing arrangements.
        • Educate customers on available options, terms, and conditions to facilitate informed decisions

        Customer Service Representative

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        February 2009 to November 2009 (9 Months)

        Duties and Responsibilities:

        • Customer Inquiry Handling: Serve as the primary point of contact for customers, addressing inquiries related to phone plans, billing, account management, and technical issues via phone calls.
        • Listen actively to customer concerns, gather information, and provide accurate and timely solutions.
        • Phone Plan Assistance: Assist customers in understanding their phone plan features, benefits, and billing details.
        • Provide recommendations or upgrades based on customer needs and preferences.
        • Troubleshooting: Troubleshoot technical issues related to phone plans, such as network connectivity, device settings, and app functionality.
        • Diagnose problems, escalate complex issues as needed

        Customer Service Representative

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        September 2011 to September 2013 (24 Months)

        Duties and Responsibilities:

        • Customer Inquiry Handling: Serve as the first point of contact for customers, addressing inquiries related to shipping, deliveries, and logistics via phone calls.
        • Listen attentively to customer concerns, gather relevant information, and provide accurate and timely solutions.
        • Shipping Concern Resolution: Identify and analyze shipping issues or concerns reported by customers, such as delays, damages, or tracking inquiries.
        • Collaborate with logistics teams, carriers, and other stakeholders to resolve issues efficiently and proactively communicate solutions to customers.

        Customer Service Representative

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        October 2013 to March 2018 (53 Months)

        Duties and Responsibilities:

        • Customer Service: Address customer inquiries related to gas and electricity bills, usage, and account details.
        • Provide accurate information, resolve billing discrepancies, and ensure customer satisfaction.
        • Service Transfers: Assist customers in transferring their gas and electricity services from one address to another.
        • Coordinate with internal departments and external service providers to facilitate smooth transfers.
        • Payment Collection and Plans: Collect past due amounts from customers and negotiate payment arrangements or installment plans.
        • Educate customers on payment options, terms, and conditions to support financial stability.
        • Sales and Customer Retention: Proactively engage customers to transfer their gas and electricity services to our company.
        • Highlight service benefits, promotions, and competitive advantages to convince customers and achieve sales targets.

        Travel Coordinator

        Industry:

        Travel / Tourism

        Employment Period:

        March 2018 to August 2018 (5 Months)

        Duties and Responsibilities:

        • Relationship Management: Build and maintain strong relationships with club members through regular communication and personalized interactions.
        • Foster a positive and welcoming environment that promotes member satisfaction and loyalty.
        • Documentation and Administration: Maintain accurate records of member interactions, holiday bookings, and membership details using CRM systems or databases.
        • Process payments, manage invoices, and ensure compliance with membership policies and procedures.
        • Customer Service Excellence: Provide exceptional customer service by addressing member inquiries, resolving issues promptly, and exceeding service standards.
        • Anticipate member needs and proactively offer recommendations or solutions to enhance their holiday experience.

        Account Manager

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        September 2018 to March 2022 (41 Months)

        Duties and Responsibilities:

        • Client Relationship Management: Serve as the primary point of contact for business clients in Australia, building and maintaining strong relationships.
        • Facilitate connections and partnerships between clients and other businesses for trading opportunities.
        • Billing and Fee Collection: Answer client queries regarding billing, invoices, and payment processes promptly and professionally.
        • Ensure accurate invoicing, monitor payment statuses, and follow up on overdue accounts to facilitate timely fee collection.
        • Customer Support: Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring client satisfaction.
        • Collaborate with internal teams to coordinate responses and solutions to client requests or concerns.
        • Documentation and Reporting: Maintain accurate records of client interactions, billing activities, and trading connections.
        • Prepare reports on billing status, fee collection efforts, and client feedback for management review.

        Lead Generation/General Admin

        Industry:

        Healthcare / Medical

        Employment Period:

        February 2020 to May 2022 (27 Months)

        Duties and Responsibilities:

        • LinkedIn & Facebook Research and Growth Hacking: Conduct research and analysis on LinkedIn and Facebook to identify target audiences, industry trends, and growth opportunities.
        • Implement growth hacking techniques to increase engagement, visibility, and follower base on both platforms.
        • Lead Generation: Develop and execute lead generation strategies to attract potential clients or customers.
        • Utilize LinkedIn and Facebook advertising, content marketing, and outreach campaigns to capture and nurture leads.
        • Collaboration and Reporting: Collaborate with marketing and sales teams to align social media and lead generation efforts with overall business goals.
        • Prepare regular reports and presentations on social media and lead generation performance, highlighting key metrics and recommendations for improvement.

        General Virtual Assistant/Executive Assistant

        Industry:

        Others

        Employment Period:

        December 2021 to May 2022 (4 Months)

        Duties and Responsibilities:

        • Social Media Management/Strategy: Develop and implement social media strategies to enhance brand visibility and engagement.
        • Create graphics, schedule posts, and monitor performance metrics.
        • Stay updated with social media trends and best practices.
        • Email Marketing: Plan and execute email marketing campaigns to nurture leads and engage existing clients.
        • Design email templates, write compelling copy, and analyze campaign performance.
        • Graphic Design: Design visually appealing graphics for social media, marketing materials, and website content.
        • Ensure brand consistency across all visual elements.
        • WordPress Website Management: Update content, and graphics Admin Tasks: Assist with administrative duties such as scheduling, email management, and client communications.

        Lead Generation / Non-Verbal Outreach Specialist

        Industry:

        Computer / Information Technology (Software)

        Employment Period:

        November 2022 to January 2023 (2 Months)

        Duties and Responsibilities:

        • Work with Linkedin Sales Navigator lists and find appropriate companies that fit the prospecting profile
        • Identify and enroll the most suitable contacts into a specific marketing campaign
        • Ensure day-to-day reporting on opportunities identified, organizations engaged, contacts engaged, etc

        Admin Assistant

        Industry:

        Consulting (Business & Management)

        Employment Period:

        October 2021 to August 2023 (22 Months)

        Duties and Responsibilities:

        • Admin Work: Process applications, create quotes, and prepare invoices with accuracy and attention to detail.
        • Preliminary Site Investigation: Order and research information, issue reports, and type detailed findings.
        • Email Management - Sales Accrual: Monitor and manage emails related to sales accrual, ensuring invoices are accurately billed and reconciled.
        • Reconciliation of Charges: Verify and reconcile charges in Dye & Durham for ordered land titles, ensuring accuracy and completeness.
        • Inbound and Outbound Calls: Handle incoming inquiries and conduct outbound calls as needed, providing excellent customer service and support.
        • Documentation and Reporting: Maintain records, prepare reports, and document findings from site investigations and administrative tasks.
        • Coordination: Collaborate with internal teams and external stakeholders to facilitate smooth operations and project coordination.

        Project Coordinator

        Industry:

        Construction / Building / Engineering

        Employment Period:

        July 2023 to September 2024 (13 Months)

        Duties and Responsibilities:

        • Email Management: Monitor and manage emails, prioritize correspondence, and respond promptly to inquiries. Sending Invoices and Quotations:
        • Prepare and send invoices to clients, ensuring accuracy and timely delivery.
        • Create professional quotations based on client requirements. Supplier Interactions: Obtain quotations from suppliers, negotiate prices, and facilitate communication to ensure timely procurement of goods or services.
        • Administrative Support: Assist with administrative tasks such as scheduling appointments, organizing files, and maintaining records.
        • Collaboration: Coordinate with team members and external stakeholders to ensure smooth operations and project completion.
        • Council and Private Certifier Communication: Liaise with councils and private certifiers to facilitate project approvals, permits, and compliance requirements.
        • Coordinate documentation submission, follow up on applications, and maintain updated records of communications

        Education History

        Field of Study:

        Computer Science/Information Technology

        Major:

        Information Technology

        Graduation Date:

        November 1, 2005

        Located In:

        Philippines

        License and Certification: :

        N/A

        Skills

        ADVANCED ★★★

          Customer Service, Customer Support, Customer Handling, Customer Experience, Administrative Support, Collections,

        INTERMEDIATE ★★

          Social Media Management, Social Media Marketing, Graphics, Video Editing, Transcription, WordPressOntraportMailChimpLead GenerationMYOB

        Work at Home Capabilities:

        • Internet Bandwidth: Greater than 100mbps
        • Working Environment: Private Room
        • Speed Test Result: Download: 194.08mbps , Upload: 143.71mbps
        • Internet Type: Fiber
        • Hardware Type: Desktop
        • Brand Name: HP
        • Processor: Intel Core i5
        • Operating System: Windows 10

        All-inclusive Rate: USD $8.14/hr

        Jane

        Candidate ID: 380889

        Administrative Outbound Sales Specialists Lead Generation Specialists Inbound Sales Representatives

        ADVANCED

          Administrative Skills, Sales Management, Real Estate, Social Media Management...

        INTERMEDIATE

          Bookkeeping...

        Median Rate

        $8.14

        $8.74

        if $1 = PHP52

        $10.24

        if $1 = PHP40

        Currency Fluctuation Range

        *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

        **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

        Employment Preferences

        Availability:
        Full Time
        Preferred Timezone:
        Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London US Eastern Standard Time US Central Standard Time US Mountain Standard Time
        Hourly & Monthly Rate:
        (inclusive of service fee)

        *Plus GST for Australian Businesses

        Full Time: $USD 8.14 per hour or $USD 1411.60 per month

        Remote Staff Recruiter Comments

        Jane Pauline is an experienced administrative and customer service professional with a strong background in property management, sales, and client-facing roles. She has held progressively responsible positions in both the real estate and healthcare sectors, particularly in sales and account management capacities. Her communication and coordination skills stand out, especially in environments requiring client engagement, scheduling, and lead conversion.

        Skills
        • Advanced: Real Estate, Property Management, Social Media Management, Sales Management, Administrative Support
        • Intermediate: Bookkeeping
        • Soft Skills: Strong communicator, client-centric, detail-oriented, team player
        Strengths
        • Client-Facing Experience: Demonstrated ability to manage client relationships, resolve concerns, and handle inquiries across phone, email, and chat platforms.
        • Property Management Proficiency: Full cycle of property listings, showings, and tenant support.
        • Sales and Marketing Exposure: Proven lead generation and funnel management from various sales roles.
        • Healthcare Industry Familiarity: Previous roles with Becton Dickinson and Roche.

        Predictive Index Behavioral Profile - Artisan

        • Private, serious, introspective, and reserved. Takes time to connect to and trust new people.
        • Focused; can concentrate on the task at hand for long periods. Quickly notices and understands technical matters more than social ones. Consistent and patiently thoughtful.
        • Works at a steady, unwavering pace; most comfortable with familiar processes, environments, and co-workers. Doesn’t easily change.

        Behavioral Summary

        Pauline is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

        With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Pauline plans ahead, double checks, and follows up carefully on decisions and actions.

        Employment History

        Sales Development Representative

        Industry:

        Construction / Building / Engineering

        Employment Period:

        April 2021 to November 2023 (31 Months)

        Duties and Responsibilities:

        • Developed sales strategies to attract potential buyers and generate new leads
        • Initiated contact with potential customers through cold calling and responding to inquiries from advertisements
        • Established and nurtured relationships with customers to understand their needs and qualify their interests
        • Presented product information tailored to customer needs
        • Guided solid leads through the marketing funnel, facilitating connections with sales personnel and arranging meetings

        Assistant Property Manager

        Industry:

        Property / Real Estate

        Employment Period:

        December 2021 to July 2025 (43 Months)

        Duties and Responsibilities:

        • Responded to tenant inquiries, questions, and concerns via phone, email, or chat
        • Handled maintenance requests and coordinated repairs with contractors
        • Created property listings for online platforms and real estate websites
        • Managed social media accounts and posted property listings
        • Scheduled and organized property showings and open houses, ensuring seamless coordination between real estate agents, clients, and potential buyers, including managing logistics, timing, and communication

        Account Executive

        Industry:

        BioTechnology / Pharmaceutical / Clinical research

        Employment Period:

        January 2020 to April 2021 (15 Months)

        Duties and Responsibilities:

        • Executed effective sales strategies and initiatives to achieve or exceed sales targets within the assigned area consistently
        • Oversaw and ensured the provision of statistical information such as census and pricing to finance for final proposal preparation
        • Identified customers' changing needs to improve customer experience and provided creative solutions or products

        Product Specialist

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        April 2017 to December 2019 (32 Months)

        Duties and Responsibilities:

        • Collaborated with a wide range of Healthcare Professionals to educate them on the benefits, pricing, and features of products
        • Conducted market analysis and comparisons to highlight the advantages of our products over competitors
        • Facilitated the development of projects in medical, marketing, and sales to drive market share growth and enhance customer satisfaction
        • Organized meetings, conducted group presentations, represented the organization at symposia and congresses, and maintained activity details on CRM systems

        Technical Support Representative

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        July 2015 to March 2017 (20 Months)

        Duties and Responsibilities:

        • Assisted customers with troubleshooting and installation of equipment
        • Maintained records of customer interactions
        • Collaborated with others to improve company system requirements

        Education History

        Field of Study:

        BioTechnology

        Major:

        Medical Technology

        Graduation Date:

        January 1, 2015

        Located In:

        Philippines

        License and Certification: :

        N/A

        Skills

        ADVANCED ★★★

          Administrative Skills, Sales Management, Real Estate, Social Media Management, Property Management,

        INTERMEDIATE ★★

          Bookkeeping

        Work at Home Capabilities:

        • Internet Bandwidth: N/A
        • Working Environment: Private Room
        • Speed Test Result: N/A
        • Internet Type: Fiber
        • Hardware Type: Laptop
        • Brand Name: N/A
        • Processor: N/A
        • Operating System: N/A

        All-inclusive Rate: USD $9.61/hr

        Rose

        Candidate ID: 362661

        Customer Support Lead Generation Specialists

        ADVANCED

          Administrative Skills, Administrative Support, Chat Support, Customer Handling...

        INTERMEDIATE

          Zoho CRM, YouTube, Asana, Back-office...

        Median Rate

        $9.61

        $10.40

        if $1 = PHP52

        $12.40

        if $1 = PHP40

        Currency Fluctuation Range

        *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

        **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

        Employment Preferences

        Availability:
        Part Time Full Time
        Preferred Timezone:
        Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London
        Hourly & Monthly Rate:
        (inclusive of service fee)

        *Plus GST for Australian Businesses

        Part Time: $USD 7.66 per hour or $USD 663.44 per month

        Full Time: $USD 9.61 per hour or $USD 1665.75 per month

        Remote Staff Recruiter Comments

        • Rose has been doing lead generation and data mining since 2015
        • Worked for a US-based, and AU-based client doing lead generation for a company selling solar equipment, digital marketing firm, and medical staffing agency 
        • Researched contact information like personal email addresses and phone numbers of potential leads provided by the client
        • Made outbound calls to gather more information about the lead not found online
        • Has extensive hands-on experience with, HubSpot, LinkedIn, Apollo.io, Zoho, and Salesforce CRM
        • She also has experience with Hunter.io, email finder, excel
        • She is open for both part-time and full-time positions and is available to start immediately
        • 70 connects in a week, can setup 2-3 appointments per week (working part-time)
        • She has experience closing deals by herself. She is able to close 2-3 deals in one month
        Predictive Index Behavioral Profile-  Guardian
        https://www.predictiveindex.com/reference-profile/guardian/
         

        Strongest Behaviors

        • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
        • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
        • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
        Behavioral Summary
        A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Rose Marie will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
        • Rose has been doing lead generation and data mining since 2015
        • Worked for a US-based, and AU-based client doing lead generation for a company selling solar equipment, digital marketing firm, and medical staffing agency 
        • Researched contact information like personal email addresses and phone numbers of potential leads provided by the client
        • Made outbound calls to gather more information about the lead not found online
        • Has extensive hands-on experience with, HubSpot, LinkedIn, Apollo.io, Zoho, and Salesforce CRM
        • She also has experience with Hunter.io, email finder, excel
        • She is open for both part-time and full-time positions and is available to start immediately
        • She consistently meets the quotas, 500 leads per week, 300 of which are warm to hot leads
        • She has experience closing deals by herself. She is able to close 2-3 deals in one month
        Predictive Index Behavioral Profile-  Guardian
        https://www.predictiveindex.com/reference-profile/guardian/
         

        Strongest Behaviors

        • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
        • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
        • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
        Behavioral Summary
        A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Rose Marie will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

         

        Employment History

        Data Mining/Data Entry Specialist

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        July 2016 to May 2017 (10 Months)

        Duties and Responsibilities:

        • Data Collection using Search Engines and other Social Media Platforms
        • Updating leads using ZOHO CRM and Google Spreadsheet
        • To scrape and get all details, info of Job posts under Gumtree using VPN
        • Update and Edit leads under Personal Platform Found Pinoy.

        Sales Chat Executive

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        June 2014 to February 2015 (8 Months)

        Duties and Responsibilities:

        • Evaluating an account
        • Processing of payments using credit cards
        • Account Plan changes and subscription
        • Scheduling the dispatch team for Installation and repair
        • Checking for the serviceability of the area.

        Finance Specialist / Customer Support Agent

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        January 2010 to December 2010 (11 Months)

        Duties and Responsibilities:

        • Evaluating an account, processing of payments using credit cards and wired checking account.
        • Hard core support for technical problems of customer’s phones.
        • Answer all the concern questions and claims they have for the service we provide.
        • Give the customers the world class call support & handling.
        • Processing sales and orders.
        • Establish prices of goods, services or admission and tabulate bills.
        • Scheduling the dispatch team for Installation and to check the availability of the area.

        Finance Specialist / Hard core Support Agent

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        June 2008 to December 2008 (6 Months)

        Duties and Responsibilities:

        • Provides information to the public on services available.
        • Evaluating an account
        • Schedule customer’s payment plan.
        • Plan exchange and subscription
        • Deactivation and Activation of an account
        • Technical support for the service that we provide the customers.
        • Processing of payments using credit card.
        • Processing the customer’s return exchange, insurance, and repair.
        • Processing of sales and orders.
        • We build a friend or family like atmosphere with a customer to provide a world class service.

        Partnership Coordinator

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        September 2016 to September 2016 (0 Months)

        Duties and Responsibilities:

        • Call Australian companies and ask the HR Manager's contact details.
        • Inviting the HR Managers for Leadership and Management events.
        • Data Collection using Search Engines and other Social Media Platforms
        • Updating all Leads using Salesforce

        Quality Assurance

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        January 2015 to January 2015 (0 Months)

        Duties and Responsibilities:

        • Call Listening
        • Evaluating a call recording according to scoreboard provided

        Outbound Telemarketing Specialist

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        October 2015 to March 2016 (5 Months)

        Duties and Responsibilities:

        • Contact businesses or private individuals by telephone in order to solicit sales for goods or services
        • Obtain customer information such as name, address, and payment method, and enter orders into the database.
        • Record names, addresses, purchases, and reactions of prospects contacted.
        • Adjust sales scripts to better target the needs and interests of specific individuals.
        • Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
        • Maintain records of contacts, accounts, and orders.
        • Schedule appointments for sales representatives to meet with prospective or for customers to attend sales presentation

        Data Scraper/Researcher (Part Time)

        Industry:

        Repair and Maintenance Services

        Employment Period:

        January 2016 to March 2023 (86 Months)

        Duties and Responsibilities:

        • Maintain records of contacts
        • Research for possible Leads with current Solar Panel
        • Research for divisions that approve Solar Panel
        • Check every location and city for the availability of Solar Panel

        Marketing Lead Executive and Lead Researcher

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        May 2015 to June 2015 (0 Months)

        Duties and Responsibilities:

        • Data Mining of Leads
        • Managing the lead generator
        • Managing CRM
        • Emailing targeted clients
        • Outbound Calling
        • Setting up an appointment

        Education History

        Field of Study:

        Computer Science/Information Technology

        Major:

        Information Technology

        Graduation Date:

        March 1, 2002

        Located In:

        Philippines

        License and Certification: :

        N/A

        Skills

        ADVANCED ★★★

          Administrative Skills, Administrative Support, Chat Support, Customer Handling, Customer Experience, Customer interaction management, Billing, Customer Retention, Customer Service, Customer Support, Data Collection, Data Entry, Data Encoding, Data Processing, Order Entry, Order Management, Order Processing, Order tracking,

        INTERMEDIATE ★★

          Zoho CRM, YouTube, Asana, Back-office, Business Card Design, Call Handling, Call Management, Call QA, Cashiering, CRM, Customer Handling, Customer Experience, Dropbox, E-learning, Email Marketing, Google Calendar, Google Docs, Google Drive, Google Maps, Handicraft Design, Inbound Calls, Inbound Collections, Inbound Sales, Instant Messaging, Internet BrowsingInternet ApplicationsInternet ResearchiOS TroubleshootingPhone Support

        Work at Home Capabilities:

        • Internet Bandwidth: 100 Mbps and above
        • Working Environment: Private Room
        • Speed Test Result: N/A
        • Internet Type: Fiber
        • Hardware Type: Laptop
        • Brand Name: DELL
        • Processor: Intel Core i7
        • Operating System: Windows 10

        All-inclusive Rate: USD $7.17/hr

        Lee

        Candidate ID: 308181

        Customer Support Outbound Sales Specialists Lead Generation Specialists Inbound Sales Representatives

        ADVANCED

          Customer Service, Customer Support, Inbound Calls, Outbound Calling...

        INTERMEDIATE

          Chat Support, Email management...

        Median Rate

        $7.17

        $7.63

        if $1 = PHP52

        $8.79

        if $1 = PHP40

        Currency Fluctuation Range

        *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

        **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

        Employment Preferences

        Availability:
        Full Time
        Preferred Timezone:
        Australian Western Standard Time New Zealand Daylight Time Australian Central Standard Time Australian Eastern Standard Time
        Hourly & Monthly Rate:
        (inclusive of service fee)

        *Plus GST for Australian Businesses

        Full Time: $USD 7.17 per hour or $USD 1242.17 per month

        Remote Staff Recruiter Comments

        • Candidate has more than 8 years of experience in the BPO industry.
        • He worked as Customer Service Representatives and was promoted twice as Team Leader and Senior Team Leader.
        • Lee worked under Telecommunication, Financial, Retail and Real Estate Campaign under US, AU and UK Client.
        • His expertise would be in Sales and Customer Support. He also trained new hired employees with Software and Product Learning when he was Senior Team Lead. 
        • He gained experience in:
          • Customer Support
          • Sales (Inbound/Outbound)
          • Appointment Setting
          • Lead Generation
          • Cold Calling
        • He is knowledgeable in tools such as:
          • Podio
          • Slack
          • SalesForce
          • CRM
          • Ringcentral
          • Netsuite
          • Avaya
          • PDA Software
          • Convoso
          • Skype
          • Rest Software
          • Microsoft Applications
        • He can star immediately

        Predictive Index Behavioral Profile - Specialist

        https://www.predictiveindex.com/reference-profile/specialist/

        Strongest Behaviors:

        • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
        • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
        • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
        Behavioral Summary:

        Lee is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

        Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Lee, who takes responsibilities very seriously.

        With experience and/or training, Lee will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Lee is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.



         

        Employment History

        ASSISTANT PROPERTY MANAGER

        Industry:

        Property / Real Estate

        Employment Period:

        November 2021 to April 2022 (5 Months)

        Duties and Responsibilities:

        • Check emails and respond to tenants’ inquiries
        • Update Airtable every now and then
        • Check online application in Inspect Real Estate
        • Call Rental and Employment References through Zoiper
        • Call Prospect and request for documents needed to proceed with application -Create New Tenancy in Property Tree
        • Draft Lodge New Bond for New Tenancy through Bonds online
        • Send Welcome Letter
        • Upload Application Form and IDs in Property Tree
        • Draft lease for New Tenancy document integrated REIWA Property Tree -Upload signed New Tenancy Lease in Property Tree
        • Upload signed Lease and update lease start and end date through Property Tree -Draft lease renewal document integrated REIWA Property Tree
        • Draft rent increase Form 10 integrated REIWA Property Tree
        • Draft Bond Variation online
        • Process Invoicing tenants through Property Tree
        • Update Rent increase date in Property Tree
        • Draft inspection report through Inspection Express
        • Generate CMA (Comparative Market Analysis) Report through RP Data Core Logic -Extract and generate Lease Expiry through Property Tree to Airtable
        • Extract and generate Rent Review Expiry through Property Tree to Airtable
        • Extract and generate Arrears through Property Tree to Airtable
        • Gather information in realestate.com.au for Suburb stock, Surrounding Suburb Stock and Median Rent -Email tenant of their intention before lease expires
        • Inform and communicates with Property Managers through MS Teams or through Outlook
        • Update cloud-base (Fresh Cloud) spreadsheet of Property Managers Lease Renewal Fees
        • Advise and remind Property Managers if lease has not been returned by the Tenant
        • Attend morning meetings everyday with Property Managers
        • Attend weekly Property Manager's Meeting

        Customer Service Representative

        Industry:

        Telecommunication

        Employment Period:

        September 2011 to October 2012 (13 Months)

        Duties and Responsibilities:

        • Assist customers in porting of numbers
        • Assist customers in troubleshooting their phones

        Customer Service / Technical Support

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        December 2012 to June 2013 (5 Months)

        Duties and Responsibilities:

        • Receive inbound calls from customer and assist them by troubleshooting their internet modem
        • Provide an option and walk through with the step by step troubleshooting
        • Schedule maintenance and Technician visit to customer's location
        • Make sure that KPI's are met and exceed the expectation

        Chat Support Representative( Norton Symantec)

        Industry:

        Computer / Information Technology (Software)

        Employment Period:

        August 2013 to February 2014 (6 Months)

        Duties and Responsibilities:

        • Receive incoming chats worldwide
        • Assist customer with their Anti-virus issue
        • Basic troubleshooting by remote access to customers computer
        • Uninstalling and reinstalling Norton Anti-Virus
        • Removing of virus mannually through remote access

        Customer Service Representative

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        May 2013 to December 2014 (19 Months)

        Duties and Responsibilities:

        • Receive inbound calls from customer and assist them with activating their Netspend card
        • Provide exceptional customer service
        • Provide accurate information of transactions made and breakdown

        VA (PROPERTY MANAGER)

        Industry:

        Property / Real Estate

        Employment Period:

        January 2014 to June 2016 (29 Months)

        Duties and Responsibilities:

        • Team Huddle and discuss what should be prioritized.
        • Check email if rental Prospects sent their application form
        • Review the form if there are missing field that the Prospect missed
        • Call Landlord, co-worker, supervisor or manager as their reference number for background checking
        • Review and send contracts via Email
        • Contact Prospect that the application was approved, sign the contract and ask if when to move in 
        • Email and text to existing tenants reminding them to pay their monthly rental
        • Email tenants of their eviction letter from court
        • Contact repair man and schedule for repair

        Senior Team Leader

        Industry:

        Healthcare / Medical

        Employment Period:

        February 2017 to May 2019 (26 Months)

        Duties and Responsibilities:

        • In charge of daily operation
        • Interviewing of applicants
        • Training of New Hires ( Account Specific )
        • Reporting and discussing bonus Grid to the CEO
        • Interviewing, Training and assigning of Doctors task for DME prescription
        • Ensuring that agents met the expected Sales Quota for the day 

        Team Leader II

        Industry:

        Call Center / IT-Enabled Services / BPO

        Employment Period:

        December 2019 to July 2021 (19 Months)

        Duties and Responsibilities:

        • Coaching and feedback to 15 agents
        • Upload and serve sanctions during coaching session
        • Extract and filter Team Break and Shifting Schedule to G-sheet
        • Collate pay disputes for the whole site
        • Huddle and update team standing
        • Tracks all system issues reported by the agent
        • Other Admin Tasks assigned by Operations Supervisor

        Education History

        Field of Study:

        Hospitality/Tourism/Hotel Management

        Major:

        BSMT

        Graduation Date:

        March 15, 2005

        Located In:

        Philippines

        License and Certification: :

        N/A

        Skills

        ADVANCED ★★★

          Customer Service, Customer Support, Inbound Calls, Outbound Calling, Virtual Assistant Skills, Leadership, Team Management,

        INTERMEDIATE ★★

          Chat SupportEmail management

        Work at Home Capabilities:

        • Internet Bandwidth: Between 5mbps to 100mbps
        • Working Environment: Private Room
        • Speed Test Result: Download: 16.42, Upload: 33.78
        • Internet Type: DSL
        • Hardware Type: Desktop
        • Brand Name: Dell
        • Processor: Core i5
        • Operating System: Windows 10
        1234

        *includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

        **Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.