Maximise Your ROI: Onboard
Pre-Vetted Remote Drupal Developers to Build Secure, Enterprise-Grade Web Experiences

Highly skilled PHP and CMS engineers trained to architect custom modules, design scalable themes, and execute complex site migrations.

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Maximise Your ROI: Onboard Pre-Vetted Remote Drupal Developers to Build Secure, Enterprise-Grade Web Experiences

Highly skilled PHP and CMS engineers trained to architect custom modules, design scalable themes, and execute complex site migrations.

By submitting this form, you agree to receive SMS or phone communications from Remote Staff, Inc. Message & data rates may apply. Reply STOP to opt out.

Why Hire Remote Drupal Developers?

Stop struggling with clunky legacy CMS updates, paying exorbitant local agency retainers for routine Drupal maintenance, or competing against massive enterprises for niche PHP talent while paying bloated domestic salaries.

We match you with experienced remote Drupal developers capable of building complex web applications, managing massive content migrations, and ensuring enterprise-level security without the high overhead costs of local Australian hires or expensive domestic staffing agencies.

  • Check Drupal & PHP Mastery: Deep expertise across Drupal 7, 8, 9, and 10, alongside core PHP, the Symfony framework, MySQL databases, TWIG templating, and JavaScript.
  • Check Custom Module & Theme Architecture: Skilled in building tailored Drupal modules from scratch, engineering headless/decoupled Drupal architectures, and developing highly responsive, accessible custom themes.
  • Check Australian Market & Agile Alignment: Experienced in working within Agile/Scrum frameworks, participating in daily stand-ups, managing sprint tickets in Jira, and syncing perfectly with your local hours (AEST/AWST).
  • Check Enterprise Security & Performance: Exceptionally trained in applying strict security patches, optimising caching layers (Varnish, Redis), managing hosting environments (Acquia, Pantheon), and adhering to Australian data privacy standards (Privacy Act 1988).
  • Check Rapid Operational Onboarding: Our streamlined recruitment pipeline ensures vetted, logic-driven CMS engineers are integrated into your repositories within 7 to 14 days.
  • Check Substantial Overhead Reductions: Slash your enterprise engineering burn rate significantly by reducing local base salaries, recruitment fees, and physical office overheads.

What You Get

Every Drupal Developer you onboard through Remote Staff provides:

  • Rigorous technical vetting, including comprehensive live PHP coding tests, custom module architecture assessments, and deep-dive GitHub portfolio reviews.
  • Hands-on expertise in complex third-party API integrations, complex taxonomy structuring, and CRM synchronisation (like Salesforce or HubSpot).
  • Excellent English communication skills for effortless synchronisation with your AU-based CTOs, digital project managers, and UI/UX designers via Slack, Microsoft Teams, and Zoom.
  • Comprehensive administrative backing, handling all international HR management, payroll compliance, and providing a solid replacement guarantee.
  • Flexible staffing models: whether you require a part-time developer to maintain legacy Drupal 7 systems or a full-time senior engineer to lead a massive Drupal 10 enterprise migration.

Drupal Developers for Any Australian Business Sector!


Technical Scoping & Architecture Alignment
Define your current Drupal version, required custom modules, preferred hosting environments (e.g., Acquia, AWS), and migration or headless architecture goals.


Candidate Selection & Code Review
Evaluate a curated shortlist of pre-screened Drupal developers, reviewing their past enterprise CMS builds, module development experience, and problem-solving logic.


System Setup & Repo Integration
Securely onboard your chosen developers into your GitHub/Bitbucket repositories, staging environments, Drupal admin panels, and team communication channels.


Daily Sprints & CMS Development
Drive digital growth through active participation in daily stand-ups, resolving complex backend bug tickets, pushing clean code commits, and conducting peer code reviews.


QA Testing & Platform Scaling
Validate custom workflows, execute load testing for high-traffic events, successfully launch platform upgrades to your Australian user base, and seamlessly expand your remote engineering squad.

Everything is managed remotely with strict enterprise-grade data security protocols, secure cloud access environments, and comprehensive non-disclosure agreements (NDAs) to safeguard your proprietary source code and sensitive user data.

How Much ROI in Hiring Remote Professionals?

Compare costs against onshore and foreign workers. Calculate real return on investment in seconds.

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Candidates:

60

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $7.54/hr

Mae

Candidate ID: 495467


ADVANCED

    Microsoft Office, Google Apps, CRM, Salesforce CRM...

INTERMEDIATE

    Administrative Support...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time UK London US Eastern Standard Time US Central Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.54 per hour or $USD 653.58 per month

Full Time: $USD 7.54 per hour or $USD 1307.15 per month

Remote Staff Recruiter Comments

  • Mae has a bachelor's degree in Accountancy. She has been working for almost 12 years in the Real-estate, Digital Marketing, and Business Process Outsourcing handling financial accounts where she handled and performed roles such as Financial Account Associate, Database Manager, Digital Marketing Virtual Assistant, Executive Assistant, and Real-Estate Virtual Assistant. She catered to Clients from Australia and US.
  • She attended an online course for Xero Accounting.
  • She worked as a Financial Account associate where she was task to do the following:
    • Customer Service
    • Phone Support
    • Process refunds
    • Resolved customer complaints via phone and verify account information.
    • Helped Clients with their Debit and Credit Card Accounts.
    • Assisted them with refunds and waiving fees.
    • Processed Credit Card Payment
    • Checked Credit Card Statements Pin and Card Activation
    • Assist clients with fraudulent transactions on their cards
  • She has been working as a Virtual Assistant for almost 3 years and has a background doing the following tasks:
    • Basic Accounting
    • Accounts receivable management
    • Accounts payable management
    • Prepare financial reports and statements
    • Client and vendor management
    • Appointment setting
    • Email marketing
    • B2C and B2B marketing
    • Phone Support 
    • Cold calling
    • Contract Management
    • Copywriting
    • Social Media Marketing
    • Sales 
    • Product Research
    • Process Order
    • Creating contents
    • Qualifying leads
    • Administrative tasks
    • Assist in Transaction management
    • Property management
  • She is proficient in using Salesforce, Chime, Sisu, Xero, Receipt Bank, A2x, Flodesk, ShopifyClickUp, MailChimp, Microsoft Office ( Outlook, Word, etc. ), Google Workspace, Active Campaign, Calendly, Canva, Zoom, Hubspot and Slack.
  • She can start asap, is amendable working any shifts, and open to any full-time or part-time role.
Predictive Index Profile - Artisan

Strongest Behaviors
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
Behavioral Summary

MAE is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; MAE plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

Adaptively Education

Industry:

Education

Employment Period:

August 2023 to December 2023 (4 Months)

Duties and Responsibilities:

  • Source new sales lead through outbound emails andcalls
  • Execute promotional campaigns in collaboration withleadership
  • Assist with the development of content for social andother media platforms
  • Design, plan, and execute traditional, social media,and email blasts
  • Create sales content aligned to brand styleguide/playbook
  • Maintain sales functions within CRM platforms (ie:HubSpot) -
  • Routing qualified leads to leadership for furtherdevelopment and closure

Real Estate Virtual Assistant | Inside Sales Agent

Industry:

Property / Real Estate

Employment Period:

November 2021 to March 2023 (16 Months)

Duties and Responsibilities:

  • Assist the Transaction Coordinator (Contracts)
  • CRM | Database Management
  • Update leads in all database and lead platforms
  • Ensure all leads are nurtured, have follow-up tasks,and are in a smart plan.
  • Create and set up Agents' CRM accounts
  • Track agents' scores and productivity (Excel)
  • Onboard new agents
  • Meeting Notes
  • Create weekly and daily reports (Excel)
  • Make outbound calls to the identified leads to initiatecontact and engage in conversation.
  • Set an appointment to meet with one of our Realtorsvia Zoom or in the office.

Social Media Outreach Specialist

Industry:

Grooming / Beauty / Fitness

Employment Period:

June 2023 to September 2023 (3 Months)

Duties and Responsibilities:

  • Identify potential leads through Facebook, Instagram,and LinkedIn. Create and maintain a database ofleads.
  • Initiate contact with potential clients through directmessaging on social media ( FB, IG, & LI )Communicate the benefits of the fitness coachingservices and how we can help clients achieve theirfitness goals.
  • Conduct initial assessments and conversations todetermine the fitness goals, needs, and readiness ofpotential clients. Gather relevant information toassess if they are a good fit for the coaching services.
  • Build relationships with leads who may not be readyto commit immediately. Implement lead nurturingstrategies to keep potential clients engaged andinterested in the coaching services over time.
  • Maintain an organized record of interactions withleads in a CRM system. Ensure accurate and up-to-date lead information, including contact details andlead status.
  • Monitor and report on key performance metrics, suchas the number of leads generated, conversion rates,and lead quality. Use data to refine lead generationstrategies and improve conversion rates.

Outsourced Doers

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2021 to January 2022 (6 Months)

Duties and Responsibilities:

  • Create social media content and schedule posts.
  • Light graphic design for social media posting, LeadMagnets, and E-book
  • PowerPoint Presentation
  • Organic Lead Generation (FB & Instagram)
  • Lead Prospecting
  • Repurposing contents
  • Email marketing campaigns/automation
  • Website Management (WordPress)
  • Email Management
  • Customer Service using Zendesk
  • Ad Hoc Admin Tasks

Cold Caller | Appointment Setter

Industry:

Property / Real Estate

Employment Period:

November 2020 to July 2021 (8 Months)

Duties and Responsibilities:

  • Worked with Real Estate Investors
  • Conducting research and utilizing various sources toidentify potential leads, such as expired listings, forsale by owner (FSBO) properties, pre-foreclosures, orother targeted lists. The goal is to create a databaseof potential clients to contact.
  • Making outbound calls to the identified leads toinitiate contact and engage in conversation. Thisinvolves using effective opening statements or scriptsto capture the prospect's attention, introduce myself,and discuss their real estate needs

Social Media Outreach (Lead Gen)

Industry:

Consulting (Business & Management)

Employment Period:

January 2024 to March 2024 (1 Months)

Duties and Responsibilities:

  • Identify potential leads through Facebook, Manage Facebook Groups and Community engagement.
  • Reach out to prospects, engage with them, and introduce our company and its services.
  • Manage and organize leads in the CRM.

Sales Executive Virtual Assistant

Industry:

Consulting (Business & Management)

Employment Period:

January 2024 to January 2025 (11 Months)

Duties and Responsibilities:

  • Initiating chats on Facebook to new group members and prospects who engaged with content using scripts
  • Being active on current chats to warm up prospects for an intro call with coach
  • Add prospect details such as name, email and phone number to BGB’s CRM to enter email sequence
  • Report on email sequence
  • Manage member entry on Facebook group, capturing details on everyone that has joined to offer to put into a report
  • Add new members on the Facebook group daily and remove inactive members from group
  • Identify the now buyers and the future buyers in all chats and group entries, report back to BGB on a daily basis
  • Manage group posts every week with member tags and admin comments

Education History

Field of Study:

Finance/Accountancy/Banking

Major:

Accountancy

Graduation Date:

January 1, 2014

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Microsoft Office, Google Apps, CRM, Salesforce CRM, Xero Accounting, Xero, MailChimp, Slack, Canva, Calendly, Database Administration, Cold Calling, Outbound Sales, Inbound Telemarketing, Inbound Lead Generation, Outbound Appointment Setting,

INTERMEDIATE ★★

    Administrative Support

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: MSI
  • Processor: 11th Gen Intel(R) Core(TM) i3-1155G4 @ 3.00GHz 3.00GHz
  • Operating System: Windows 10

All-inclusive Rate: USD $7.07/hr

Jan

Candidate ID: 489716


ADVANCED

    Administrative Support, Administrative Skills, Retention...

INTERMEDIATE

    Property Management, Email management, Email Lead Generation, Customer Service...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.07 per hour or $USD 612.45 per month

Full Time: $USD 7.07 per hour or $USD 1224.90 per month

Remote Staff Recruiter Comments

  • Janna has been working for almost 7 years as Customer Service Representative, Administrative Assistant, Executive Assistant, and Retention Specialist within BPO, telecommunication, and, Real Estate industries where she honed her skills in:
    • Customer Handling
    • Email Management
    • Administrative Assistant Support
    • Property Management
    • Social Media Management
    • Basic Bookkeeping
    • Lead Generation
  • She is proficient with Zendesk, Avaya, Citrix, Slack, Google Suite, Zoom, Hubspot, WhatsApp, Camtasia, Canva, Discord, Airtable Zoho, Microsoft Excel and has basic knowledge with Gorgias.
  • She can start as soon as possible for a full-time position at any time zone.

Predictive Index Behavioral Profile- Guardian

Strongest Behaviors
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.


Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Jan Alexis will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.


Employment History

Customer Service Agent

Industry:

Employment Period:

September 2015 to February 2017 (16 Months)

Duties and Responsibilities:

  • Process customers' orders and upsell products, account insurance, and warranties.
  • Addressed customer service inquiries in a timely fashion.
  • Achieved a customer satisfaction rating of 98%
  • Served as an SME.
  • Trains new customer service representatives

Retention Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2017 to April 2023 (73 Months)

Duties and Responsibilities:

  • Proactively call customers to review products and services
  • Retain customers by resolving concerns and reviewing household needs Resolve customer's billing and technical concerns
  • Upsell products and services Citrix/Avaya

Personal Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2023 to April 2023 (3 Months)

Duties and Responsibilities:

  • Administrative tasks
  • Light bookkeeping
  • Property Management
  • Social Media Manangement

Assistant to CEO

Industry:

Others

Employment Period:

August 2022 to January 2023 (4 Months)

Duties and Responsibilities:

  • Email Management Client
  • Onboarding
  • Lead Generation
  • Email and Phone Outreach
  • Generating courses for the onboarding process Camtasia/Canva/Stripo/Zoom/Discord

Shift Verification Agent

Industry:

Others

Employment Period:

January 2022 to July 2022 (6 Months)

Duties and Responsibilities:

  • Resolves an average of 400 inquiries weekly
  • Review documents sent by clients
  • Contact customers through email to resolve shift concerns Zendesk/Slack/Confluence/Insightful

Education History

Field of Study:

Education/Teaching/Training

Major:

Secondary Education

Graduation Date:

May 29, 2015

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Administrative SupportAdministrative SkillsRetention

INTERMEDIATE ★★

    Property ManagementEmail managementEmail Lead GenerationCustomer Service

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/14654598335
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $7.07/hr

Siena

Candidate ID: 483485


ADVANCED

    Customer Service, Retail, Academic Research, Executive Support...

INTERMEDIATE

    Email management, Chat Support, Sales...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.07 per hour or $USD 612.45 per month

Full Time: $USD 7.07 per hour or $USD 1224.90 per month

Remote Staff Recruiter Comments

  • Siena has 8 years of relevant work experience. She has performed various roles in different  companies where she supported the following tasks:
    • Virtual Assistance
    • Lead Generation
    • Customer service
    • Data entry
    • Sales
  • She has been working as a virtual/executive assistant for 2 years now and did: 
    • Email management
    • Calendar management 
    • Minutes of the Meeting
    • Inbound and Outbound Calls
    • Power Point Presentations
    • Research
    • Records keeping
    • Social media management
    • Database building
    • Travel arrangements
  • She worked with, Canadian, and American client.
  • Prior working as Virtual Assistant, she has also worked as Event coordinator where he managed the entirety of some events like weddings, and trade shows
  • She is proficient in One Drive, air table, zapier, agile, Salesforce, and Microsoft
  • She is available to start immediately. She is amenable to working the day shift for any part-time or full time position. tools.
Predictive Index Behavioral Profile - Strategist

Strongest Behaviors
  • Task-focused; quickly notices and pushes to fix technical problems, assertively cutting through any personal/emotional issues. Has aptitude to spot trends in data or figure out how complex systems work.
  • Independent, analytical, critical, and creative thinking and action; little need for external validation before action. Private.
  • Authoritative and direct, driven to accomplish personal goals; pushes through roadblocks assertively. Communication is direct, to the point, and sometimes brusque.
Behavioral Summary
Siena Maris is an intense, results-oriented, self-starter whose drive and sense of urgency are tempered and disciplined by a concern for the accuracy and quality of the work. Their approach to activities and responsibilities will be well-thought-out, based on thorough analysis and detailed knowledge of all pertinent facts.

Employment History

Financial Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2010 to January 2012 (22 Months)

Duties and Responsibilities:

  • As Financial Specialist my job is to perform cost analyses and evaluate current accounting trends. Also, I recommend, design and monitor short-term and long-term investment strategies.

Back Office Support

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

March 2012 to January 2014 (22 Months)

Duties and Responsibilities:

  • I do complete analysis of queries related to specific orders and contracts and these queries are communicated via email or phone. I update customers regularly and provide the progress of their queries followed by complete resolution within the agreed service level. If customers got more complex queries, I ensure proper escalation process to adhere and resolve their concerns.

Sales Associate

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2015 to October 2017 (26 Months)

Duties and Responsibilities:

  • As Sales Associate I am responsible for all sales activities, from lead generation through close. The skills I acquired from this job are: deliver prepared sales scripts to persuade potential customers to purchase a product or service, respond to question, identify and overcome objections, take the customer through sales process, obtain customer information, follow up on initial contact, complete records of telephonic interaction, order and accounts.

Business Development Manager

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

November 2017 to October 2018 (11 Months)

Duties and Responsibilities:

  • As business development executive I am tasked with the job of helping business grow. My priority is to assist the company acquire new customers and sell additional products or services to existing ones; my role is crucial for any business with the ambition to expand or the necessity to diversify its clientele. Effective business development managers are in high demand in nearly every job sector there is, including business-to-business, business-to-customer, and even non-profit organizations.

Retention Specialist

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2019 to February 2021 (25 Months)

Duties and Responsibilities:

  • As a Retention Specialist, I implement customer retention strategies to increase loyalty and retain business. I analyze customer feedback, negotiate with customers, implement retention strategies and compile reports.

Executive Virtual Assistant

Industry:

Environment / Health / Safety

Employment Period:

March 2021 to May 2022 (14 Months)

Duties and Responsibilities:

  •  As an Executive Virtual Assistant, I am tasked to perform various administrative tasks, including answering of emails, scheduling meetings, making travel arrangements, responding to emails, manage contact list, prepare customer spreadsheets and keep online records, create presentations and address employees administrative queries.

Virtual Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

July 2021 to January 2022 (6 Months)

Duties and Responsibilities:

  • Being a Virtual Assistant of Digitally De-cluttered, I help clients de-clutter digital spaces. I organize clients' files on Google Drive and One Drive and I help clients with some administrative tasks.

Virtual Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

August 2021 to August 2021 (0 Months)

Duties and Responsibilities:

  • Help the client organize her Digital Space. I was also tasked to help her with some administrative jobs.

Executive Virtual Assistant

Industry:

Education

Employment Period:

October 2021 to December 2022 (14 Months)

Duties and Responsibilities:

  •  As an Executive Virtual Assistant, I am tasked to perform various administrative tasks, including answering of emails, scheduling meetings, making travel arrangements, responding to emails, manage contact list, prepare customer spreadsheets and keep online records, conducting research, create presentations and address employees administrative queries.

Education History

Field of Study:

Mass Communications

Major:

Mass Communication

Graduation Date:

March 1, 2010

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Customer Service, Retail, Academic Research, Executive Support, Virtual Assistant Skills,

INTERMEDIATE ★★

    Email managementChat SupportSales

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Shared Room
  • Speed Test Result:
  • Internet Type: DSL
  • Hardware Type: Laptop
  • Brand Name: DirectX
  • Processor: Intel Core i7
  • Operating System: Windows 10

All-inclusive Rate: USD $8.49/hr

Ailyn

Candidate ID: 481980


ADVANCED

    Appointment Setting, Lead Mining, Data Entry, Virtual Assistant Skills...

INTERMEDIATE

    Email Marketing, Email Handling, Calendar Management...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.49 per hour or $USD 735.83 per month

Full Time: $USD 8.49 per hour or $USD 1471.65 per month

Remote Staff Recruiter Comments

  • She has 12 years of work experience as a Virtual Assistant in Real the Estate, Non-Profits, and Advertising/Marketing industries.
  • She has a degree in Bachelor of Science in Secondary Education
  • She is proficient in performing the following task:
    • Calendar Management
    • Email Marketing
    • Lead Generation
    • Appointment Setting
    • File Management
    • Managing Rental Properties
    • Invoicing 
    • Telemarketing
  • She has basic knowledge of SEO and processing Accounts Receivable and Payable 
  • She is adept at using the t and applications like:
    • Trulia
    • Zillow
    • Slack
    • Microsoft Office 365
    • Google App
    • Adobe Acrobat
    • DocuSign
  • As an Executive Assistant she has experience in doing the following tasks:
    • Overseeing email correspondence
    • Arranging significant meetings, whether virtual or face-to-face
    • Handling various appointments, both work-related and personal
    • Managing social media activities and communication
    • Compiling and maintaining digital files
    • Collecting information
    • Crafting presentations
    • Handling reservations and bookings of various types
    • Maintaining and refreshing contact databases
    • Coordinating and overseeing all scheduling and calendars, among other tasks.
  •  She can start as soon as possible. For any full-time or part-time position

Predictive Index Behavioral Profile - Specialist

Strongest Behaviors

  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don’t fall through the cracks, and follows up to ensure they’re done properly and on time.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary
Ailyn is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

With experience and/or training, Ailyn will develop a high level of specialized expertise and efficiency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Ailyn is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

Transaction Coordinator

Industry:

Others

Employment Period:

February 2021 to November 2022 (21 Months)

Duties and Responsibilities:

  • Setting up appointments
  • Closing deals
  • Verifying information

Affiliate Assistant

Industry:

Others

Employment Period:

August 2019 to December 2020 (15 Months)

Duties and Responsibilities:

  • Checking affiliate emails & calendar
  • Coordinate with affiliates for upcoming promotions
  • Update external JV promo stats
  • Update receipt stats
  • Update stats from Incoming Promotions (For the first 3 days after they promote)
  • Update affiliate Accounts Receivable information on Dashboard
  • Check Stripe for disputes

Virtual Assistant

Industry:

Non-Profit Organisation / Social Services / NGO

Employment Period:

April 2010 to April 2011 (12 Months)

Duties and Responsibilities:

  • Calendar management
  • Email handling
  • Customer support
  • Transcription
  • Lead mining
  • Google drive

Virtual Assistant/SEO Consultant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

June 2010 to June 2011 (12 Months)

Duties and Responsibilities:

  • Realeflow upload listings
  • Social Networking Site Management
  • Calls to Prospect Sellers / Buyers pre-qualifying

Virtual Assistant/ /SEO Consultant/Transaction

Industry:

Property / Real Estate

Employment Period:

January 2012 to July 2018 (78 Months)

Duties and Responsibilities:

  • Real Estate Posting
    • MLS Listing
    • Trulia
    • Zillow
    • Redfin
    • Postlets
    • Cartavi – Docusigning (electronic signing) 
  • Setting up Appointment for Showing / Clients
  • Lead Generation
  • Can post, renew and repost ads
  • Managing Rental Properties
  • Managing Google calendar
  • Follow-up on Prospect buyers and tenants
  • Uploading files via dropbox.com
  • Scheduling Home Inspection and Radon Test
  • Creating Contracts –Lease Agreements, Listing Agreement, Offers, Commercial Listing etc.

Executive Virtual Assistant

Industry:

Property / Real Estate

Employment Period:

March 2023 to July 2023 (4 Months)

Duties and Responsibilities:

  • Email management
  • Scheduling meetings via Zoom or in person
  • Managing appointments
  • Social media management and communication
  • Creating presentations
  • Managing and updating contact lists
  • Scheduling and managing all calendars.

Education History

Field of Study:

Education/Teaching/Training

Major:

Secondary Education

Graduation Date:

March 30, 2013

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Appointment Setting, Lead Mining, Data Entry, Virtual Assistant Skills,

INTERMEDIATE ★★

    Email MarketingEmail HandlingCalendar Management

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Shared Room
  • Speed Test Result: https://www.speedtest.net/result/14775091461
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Customized Desktop
  • Processor: Intelcore i3
  • Operating System: Windows 10

All-inclusive Rate: USD $8.49/hr

Ramielle

Candidate ID: 477348


ADVANCED

    Customer Support, Retention, Chat Support, Email Handling...

INTERMEDIATE

    Email Lead Generation, Email management, Data Collection, Inbound Upselling...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.49 per hour or $USD 735.83 per month

Full Time: $USD 8.49 per hour or $USD 1471.65 per month

Remote Staff Recruiter Comments

  • Ramielle has been working for 4 years. She has performed various medical roles in different companies where she supported the following tasks:
    • Virtual Assistance
    • Insurance verification
    • Billing
    • Patient Intake Appointment
    • Scheduling
    • Verification Fee Calculation
    • Customer Service
  • She has catered to a client in the US.
  • She is proficient with MS Word, MS Excel, and Athena. 
  • She is available to start immediately. She is amenable to working the day shift for any part-time or fulltime position.
Predictive Index Behavioral Profile - Guardian

Strongest Behaviors:
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary:
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Ramielle Anne will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
 

Employment History

DISCHARGE STAFF/STAFFING COORDINATOR

Industry:

Healthcare / Medical

Employment Period:

January 2017 to December 2017 (11 Months)

Duties and Responsibilities:

  • Sets appointments and attends to staffing needs in a Healthcare rehabilitation facility Calls residents and checks their well-being after being discharged from the facility

SUPERVISOR/TEAM LEAD

Industry:

Healthcare / Medical

Employment Period:

January 2018 to December 2021 (47 Months)

Duties and Responsibilities:

  • Works with representatives to ensure client goals are met Develops strategies with the clients to keep good performance of the team
  • Identify the skill needs of representatives and hone what they lack to make sure they are equipped
  • Oversees the day-to-day operations within the contact center

Virtual Medical Assistant/Medical Biller

Industry:

Healthcare / Medical

Employment Period:

August 2021 to November 2022 (15 Months)

Duties and Responsibilities:

  • Bills insurance companies for all visits based on physician bills; pursue collection of all claims until payment is made by insurance companies; and performs other work associated with the billing process
  • Responsible for obtaining patient records and test results and coordinating daily administrative tasks

Education History

Field of Study:

Pharmacy/Pharmacology

Major:

Pharmacy

Graduation Date:

April 1, 2019

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Customer Support, Retention, Chat Support, Email Handling, Reporting Analysis, Billing, Telecom, Inbound Calls, Medical Billing Coding, Medical Records Research, Medical Transcription,

INTERMEDIATE ★★

    Email Lead GenerationEmail managementData CollectionInbound Upselling

Work at Home Capabilities:

  • Internet Bandwidth: 100 Mbps and above
  • Working Environment: Private Room
  • Speed Test Result: Download: 44.32, Upload: 84.77
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Dell
  • Processor: Intel Core i7
  • Operating System: Windows 10

All-inclusive Rate: USD $6.59/hr

Sofea

Candidate ID: 467325


ADVANCED

    Data Entry, Email management, Social Media Management, Microsoft Office...

INTERMEDIATE

    Data Entry, Graphic Design, Photo Editing, Website Management...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.59 per hour or $USD 571.33 per month

Full Time: $USD 6.59 per hour or $USD 1142.65 per month

Remote Staff Recruiter Comments

  • Sofea has been working for 5 years. She has performed various roles in different companies where she supported the following tasks:
    • Email Management
    • Calendar Management
    • Social Media Management
    • Booking Appointment
    • Email Marketing
    • Data Entry 
    • Basic graphic design
  • Since 2020 she started her freelance career and worked with UK clients as a Virtual Assistant. 
  • She is proficient in Microsoft tools, Google Suite, and Canva, 
  • She is available to start immediately. She is amenable to working the day shift for any part-time or fulltime position.
Predictive Index Behavioral Profile - Operator

Strongest Behaviors
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Methodical, steady, and even-paced; loses productivity when interrupted.
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
Behavioral Summary
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Sofea has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

Employment History

Front Desk Receptionist

Industry:

Hotel / Hospitality

Employment Period:

December 2017 to March 2020 (27 Months)

Duties and Responsibilities:

  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Drafted professional business documents, spreadsheets and correspondence.
  • Coordinated meetings, scheduling conference rooms and sending calendar invitations to attendees.
  • Scheduled and confirmed appointments.
  •  Answered office phone and emails to schedule appointments, answer questions and document information.

Chat Moderator

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

May 2020 to October 2021 (17 Months)

Duties and Responsibilities:

  • Assisted organizational efforts by filing, entering data and answering phones.
  • Managed provider calendars by adding new appointments and rebooking patients to accommodate last-minute schedule changes.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.

Virtual Assistant/Data Entry

Industry:

Others

Employment Period:

February 2021 to June 2022 (16 Months)

Duties and Responsibilities:

England, United Kingdom A
  • Answered telephones and emails, replying to customer and vendor inquiries and issues quickly and effectively.
  • Helped customers select products best fitting personal needs.
  •  Maintained data confidentiality when inputting public and non-public information into the system.

Social Media Manager

Industry:

Others

Employment Period:

September 2022 to November 2023 (13 Months)

Duties and Responsibilities:

  • Tracked social media metrics to determine audience growth rate, volume and reach.
  • Created social media strategies to increase sales and brand awareness across multiple platforms.

Administrative Assistant

Industry:

Others

Employment Period:

January 2023 to April 2025 (27 Months)

Duties and Responsibilities:

  • Managing emails and filtering important messages
  • Scheduling appointments, meetings, and calendar management
  • Organizing digital files and cloud storage (Google Drive, Dropbox, etc.)
  • Responding to client inquiries via email or chat
  • Following up with leads or clients
  • Data entry and database maintenance
  • Conducting research and compiling information Invoicing and basic bookkeeping (using tools like QuickBooks, Xero)

Education History

Field of Study:

Food & Beverage Services Management

Major:

Hotel And Restaurant Management

Graduation Date:

June 1, 2017

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Data Entry, Email management, Social Media Management, Microsoft Office, Booking Assistance, Graphic Design, Calendar Management,

INTERMEDIATE ★★

    Data Entry, Graphic Design, Photo EditingWebsite ManagementeCommerce Site DevelopmentAdministrative SupportFacebook Ads

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/17898824326
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Acer
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $9.44/hr

Tedlyn

Candidate ID: 466121


ADVANCED

    Administrative Support, Executive Assistance, Virtual Assistant Skills, Salesforce CRM...

INTERMEDIATE

    Data Entry, Project Management, SEO, Xero...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.44 per hour or $USD 818.08 per month

Full Time: $USD 9.44 per hour or $USD 1636.15 per month

Remote Staff Recruiter Comments

Tedlyn is a seasoned Executive/Virtual Assistant with ~18 years’ total experience: 10 years in BPO/call center operations and 8 years (since 2017) as a remote EA/VA. Teddy supports C-suite leaders and founders across Australia, the US, and the UK, handling end-to-end email/calendar management, admin ops, reporting, light websites/content, social media scheduling, and bookkeeping (invoicing/reconciliation). Known for proactivity, discretion, and going the extra mile on both business and occasional personal tasks.


Core Skillset

Executive & Admin Support

  • Inbox zero practices, triage/filters, drafting responses
  • Calendar control, meeting logistics, follow-ups, travel/light personal tasks
  • Weekly reporting (e.g., team attendance, basic ops dashboards)
  • Competitor checks / light market research

Project & Workflow Coordination

  • Task boards, status updates, SOP upkeep; experience across multiple PM tools

Contracts & Documentation

  • Preparing and sending e-sign contracts, routing to correct contacts, tracking signatures, filing

Bookkeeping

  • Xero, QuickBooks — invoicing, payment posting, monthly reconciliation

Web & Content

  • Basic website maintenance/updates
  • Social media: content scheduling, captions, graphics; Buffer for scheduling
  • Video: light editing for YouTube (PowerDirector)
  • Design: Canva for posts, thumbnails, simple assets

Lead Generation

  • LinkedIn Sales Navigator: list building / contact sourcing


Tools & Platforms
  • PM/Collab: ClickUp, Monday.com, Trello, Asana
  • CRM/Marketing: HubSpot; Buffer (social scheduling)
  • Finance: Xero, QuickBooks
  • Content: Canva, PowerDirector; basic website editors/CMS
  • Prospecting: LinkedIn Sales Navigator
  • General: Google Workspace, Microsoft Office

Industry Exposure
  • Esports (EA to CEO)
  • Hospitality/Hotels (EA to Directors)
  • Online Business Coaching / SMB Systems
  • Medical/Healthcare (doctor’s brand socials)

Summary of Work Experience

Executive Assistant (Esports, AU) — Remote

  • Managed executive email/calendar; coordinated meetings and deliverables
  • Prepared docs, tracked actions, supported ad-hoc research and reporting

Executive Assistant (Hotels, AU) — Remote

  • Daily inbox/calendar ownership for Directors; weekly attendance/ops reports
  • Basic website maintenance and social content creation/scheduling

Operations/EA (Online Business Coach, US) — Remote

  • Contract admin: prepared, sent for e-signature, tracked and filed
  • Bookkeeping: Xero/QuickBooks invoicing and monthly reconciliation
  • Social media graphics/captions; scheduled via Buffer

Marketing Support (Medical) — Remote

  • Created/posting content aligned to the physician’s services
  • Assisted on podcast info posts and channel upkeep

BPO/Call Center (PH) — Onsite

  • 10 years across customer support/ops environments (foundation in service, SLAs, quality)
She can start immediately and is amenable both Full-time and Part-time arrangement.

Predictive Index Behavioral Profile- Persuader

Strongest Behaviors

  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
  • Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
  • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.

Behavioral Summary
Tedlyn Joy is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.

Has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.

  • Teddy has been working for 10 years catering to clients in the US and Australia.
  • She has a solid background as an Executive Assistant/Virtual Assistant where she has equipped herself with various tasks such as:
    • project management
    • customer service
    • email management
    • calendar management
    • travel coordination/arrangements
    • invoicing/payment processing
    • answering phone calls
    • lead generation
    • content creation
    • social media management
    • graphics designing
    • video editing
  • She is confident with the administrative support she has done over the years.
  • Some of the tools that she is proficient in are:
    • Google Workspace
    • MS Office Suite
    • Asana
    • Clickup
    • Trello
    • Hubspot
    • Salesforce
    • Xero
    • Slack 
    • Shopify
  • She is available to start immediately
Predictive Index Behavioral Profile- Persuader
https://www.predictiveindex.com/reference-profile/persuader/

Strongest Behaviors

  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
  • Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
  • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.

Behavioral Summary
Tedlyn Joy is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.

Has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.


Employment History

Virtual Assistant

Industry:

Construction / Building / Engineering

Employment Period:

November 2022 to January 2023 (2 Months)

Duties and Responsibilities:

  • Answer phone calls and respond to emails.
  • Schedule meetings with clients / calendar management.
  • Issue invoices to clients.
  • Prepare presentations according to instructions given.
  • Make travel arrangements if needed.
  • Other administrative tasks assigned by the client.

Customer Service Associate

Industry:

Others

Employment Period:

September 2010 to January 2014 (40 Months)

Duties and Responsibilities:

  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport. Update customer information in the customer service database during and after each call. Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.

Sr. Operations Representative

Industry:

Others

Employment Period:

January 2014 to February 2017 (37 Months)

Duties and Responsibilities:

  • Perform account level research and advise customers of products that may benefit them. Stay up to date on all changes, developments and enhancements for all systems, products, and upgrades and update account information and complete accurate documentation.

Executive Management Assistant

Industry:

Accounting / Audit / Tax

Employment Period:

January 2019 to July 2019 (6 Months)

Duties and Responsibilities:

  • Maintain a daily record of administrative duties and schedules. Among my other duties are filing and organizing my employer's files, responding to emails, scheduling meetings and travel arrangements, and assisting with the production of presentation materials.

Personal Assistant & Jr. Executive Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

June 2022 to October 2022 (4 Months)

Duties and Responsibilities:

  • Email Mangement (MS Outlook)
  • Calendar Management 
  • Process invoice to clients using Xero
  • Project Management using Trello.
  • Keep track and measure content performance across client LinkedIn using Shield Analytics.

Executive Assistant to the CEO

Industry:

Entertainment / Media

Employment Period:

March 2021 to November 2021 (8 Months)

Duties and Responsibilities:

  • Assists the CEO with daily administrative activities.
  • Manage CEO's day to day calendar.
  • Planning sophisticated and extensive travel arrangements, itineraries, and agendas.
  • Compiling materials for meetings and minutes of the meeting.
  • Completing expense reports, authoring and preparing communications.

Executive Assistant

Industry:

General & Wholesale Trading

Employment Period:

September 2019 to March 2021 (18 Months)

Duties and Responsibilities:

  • Perform a variety of administrative tasks and support our company’s senior-level managers. Manage calendars, making travel arrangements and preparing expense reports. Manage executives’ calendars and set up meetings. Make travel and accommodation arrangements.

Executive Assistant

Industry:

Computer / Information Technology (Software)

Employment Period:

November 2017 to December 2018 (13 Months)

Duties and Responsibilities:

  • Keep track of administrative chores and schedules on a daily basis. Among my other responsibilities are filing and organizing my employer's files, responding to emails, scheduling meetings and travel arrangements, and assisting with the production of presentation materials.

Executive Administrative Assistant

Industry:

Arts / Design / Fashion

Employment Period:

April 2017 to November 2017 (7 Months)

Duties and Responsibilities:

  • Handles administrative duties such as scheduling, evaluating, prioritizing, and responding to emails, answering and returning phone calls, organizing paperwork, keeping records, taking notes at meetings, and any other administrative tasks that help the executive accomplish their duties.

Executive Assistant/Tech VA

Industry:

Consulting (Business & Management)

Employment Period:

September 2021 to April 2023 (18 Months)

Duties and Responsibilities:

  • Manage email and calendar management for the CEO.
  • Create content and graphics in Canva.
  • Repurpose content for social media and  edit YouTube videos
  • Book travel arrangment.
  • Help clients automate their business with diffrent CRM's like Asana, Trello, ClickUp, HubSpot.

Virtual Assistant

Industry:

Consulting (Business & Management)

Employment Period:

April 2023 to October 2023 (6 Months)

Duties and Responsibilities:

Assisted project managers in planning and executing various projects, ensuring adherence to project timelines and deliverables.

Executive Assistant

Industry:

Automobile / Automotive Ancillary / Vehicle

Employment Period:

June 2023 to February 2024 (8 Months)

Duties and Responsibilities:

  • Manage daily calendar, appointments, meetings, tech schedule, downtime, payroll, tech drop reconciliation, hiring, training, and account receivables.
  • Review performance and report findings to Senior Manager.
  • Coordinate and schedule leads from Google Ads, Dispatch, and social media.

Executive Assistant ( Part Time)

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

February 2024 to Present

Duties and Responsibilities:

  • Provided comprehensive administrative support to the CEO and executive team at a dynamic tech startup.
  • Managed calendars, coordinated meetings, handled email correspondence, assisted with project management, prepared presentations, conducted research, and maintained confidentiality of sensitive information.
  • Demonstrated excellent organizational skills and multitasking ability in a fast-paced environment.

Education History

Field of Study:

Marketing

Major:

Marekting

Graduation Date:

March 29, 2004

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Law

Major:

Law

Graduation Date:

March 26, 2010

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Administrative SupportExecutive AssistanceVirtual Assistant SkillsSalesforce CRM

INTERMEDIATE ★★

    Data EntryProject ManagementSEOXero

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 201.99, Upload: 182.44
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: MacBook Air
  • Processor: Apple M1
  • Operating System: MacOS X

All-inclusive Rate: USD $8.49/hr

Mariz

Candidate ID: 465351


ADVANCED

    Administrative Support, Data Entry, Email Handling, Email Support...

INTERMEDIATE

    Scheduling, Social Media Marketing, Social Media, Social Media Management...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.44 per hour or $USD 818.08 per month

Full Time: $USD 8.49 per hour or $USD 1471.65 per month

Remote Staff Recruiter Comments

  • Mariz has 13 years of relevant work experience. She was a Customer Service Representative and Virtual Assistant. 
  • She has supported various administrative tasks such as:
    • order management
    • chat support
    • data entry
    • email management
    • social media management
    • travel arrangements
    • taking inbound calls
  • She is proficient with Google Suite, Microsoft Office, Zendesk and Shopify.
  • She can start immediately.

Predictive Index Behavioral Profile - Specialist
https://www.predictiveindex.com/reference-profile/specialist/

Strongest Behaviors

  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome. 

Behavioral Summary
Mariz is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Mariz, who takes responsibilities very seriously.


Employment History

Customer Happiness Associate

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2016 to January 2022 (71 Months)

Duties and Responsibilities:

  • Responding to inquiries about a company's products or services.
  • Handling customer complaints.
  • Processing orders and transactions.
  • Resolving issues and troubleshooting technical problems.
  • Providing order information and tracking details.

Virtual Assistant

Industry:

Transportation / Logistics

Employment Period:

November 2012 to January 2015 (26 Months)

Duties and Responsibilities:

  • Provide customer service as the first point of contact. 
  • Plan truck pickups and deliveries.
  • Monitor tracking events. 
  • Organize drivers' calendars.
  • Manage contact list. 

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2008 to October 2012 (56 Months)

Duties and Responsibilities:

  • Manage large amounts of incoming phone calls.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Process orders on customers' behalf. 
  • Handle customer complaints, offer appropriate solutions and alternatives within time constraints, and follow up to ensure resolution.
  • I am responsible for diagnosing and repairing faults. 

Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Tourism Management

Graduation Date:

May 8, 2010

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Administrative Support, Data Entry, Email Handling, Email Support, Chat Support, Customer Handling, Customer Support, Customer Experience, Order Management, Order Processing,

INTERMEDIATE ★★

    SchedulingSocial Media MarketingSocial MediaSocial Media Management

Work at Home Capabilities:

  • Internet Bandwidth: 100 Mbps and above
  • Working Environment: Private Room
  • Speed Test Result: Download: 398.32, Upload: 189.20
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Apple MacBook Pro
  • Processor: 1.4 GHz Quad-Core Intel Core i5
  • Operating System: MacOS X

All-inclusive Rate: USD $6.78/hr

April

Candidate ID: 463082


ADVANCED

    eCommerce, Customer Support, Purchasing Management, Order Processing...

INTERMEDIATE

    Data Entry, Email Handling, Email Marketing...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 6.78 per hour or $USD 1175.55 per month

Remote Staff Recruiter Comments

  • April has been working for over 10 years and has experience working for both local and international companies.  With her years of experience, she was able to handle the following tasks:
    • Inventory Management
    • Orders & Purchasing Management
    • Data Entry
    • Sales
    • Lead Generation
    • Customer Service Support
    • Appointment Setting
    • Email Management
    • Bookkeeping and Accounting
  • She enrolled herself in an Amazon VA Masterclass and has been working as a Virtual Assistant since 2021. She has supported both Australian and German clients. 
  • She is proficient in using the following tools/software:
    • MS Excel
    • Ladesk
    • Zoho
    • Packlink Pro
    • Sendcloud
    • Boxhero
    • Orderhive 
    • Content Studio
  • When she was working as an e-commerce Virtual Assistant, she was tasked to:
    • Customer service support- email and chat support
    • Order Fulfilment and Order Management- Amazon, Shopify, eBay, Etsy
    • Inventory Management and Purchasing
    • Social Media Management- scheduled posting
    • Administrative and Accounting tasks
  • She is available to start immediately and is amenable to working the day shift for any full-time position.


Predictive Index Behavioral Profile-  Promoter
https://www.predictiveindex.com/reference-profile/promoter/

Strongest Behaviors

  • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

Behavioral Summary

April is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.


Employment History

General Virtual Assistant

Industry:

Retail / Merchandise

Employment Period:

January 2022 to December 2022 (11 Months)

Duties and Responsibilities:

  • Customer Service support and email management using Ladesk and Zoho
  • Orders Fulfillment thru Packlink Pro or Sendcloud (Amazon, Shopify, Ebay, Etsy, Kaufland etc)
  • Orders Management and Purchasing via Orderhive and Billbee
  • Inventory Management via Boxhero 
  • Other admin tasks and social media management task

Leads Generation and Data Entry on Linkedin

Industry:

Computer / Information Technology (Hardware)

Employment Period:

July 2021 to February 2022 (7 Months)

Duties and Responsibilities:

  • Facebook etc Email Management offload the time-consuming Zendesk Management tasks through the knowledge,
  • Appointment Setting strategies, and ideas I have learned from my training and Amazon Seller VA Masterclass

Sales transactions, Health, Death, and Living claims

Industry:

Banking / Financial Services

Employment Period:

September 2017 to July 2021 (46 Months)

Duties and Responsibilities:

  • Help protect BPI's clients secure their finances thru Life and Health Insurance, Savings, and Investment
  • Hit the daily, weekly, and monthly sales quota
  • Assist after Sales transactions, Health, Death, and Living claims

Purchaser

Industry:

Manufacturing / Production

Employment Period:

June 2015 to July 2017 (25 Months)

Duties and Responsibilities:

  • Verify from the requestor the specification of the requested item
  • Search for at least three vendors and request a formal quote
  • Create the Purchase Order in the Netsuite system
  • Monitor the delivery schedule and inform the end-use and the warehouse

Sales Associate

Industry:

Banking / Financial Services

Employment Period:

January 2007 to December 2012 (71 Months)

Duties and Responsibilities:

  • In charge of selling and promoting the product
  • Hit the daily, weekly, and monthly sales quota
  • Maintain the stocks inventory level and receipt of the delivery

Education History

Field of Study:

Business Studies/Administration/Management

Major:

BS Accounting Technology

Graduation Date:

April 1, 2013

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    eCommerce, Customer Support, Purchasing Management, Order Processing, Order Management, Email Support,

INTERMEDIATE ★★

    Data EntryEmail HandlingEmail Marketing

Work at Home Capabilities:

  • Internet Bandwidth: 25 Mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 8.61, Upload: 2.16
  • Internet Type: Broadband
  • Hardware Type: Laptop
  • Brand Name: HP
  • Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
  • Operating System: Windows 10

All-inclusive Rate: USD $7.07/hr

Juvilee

Candidate ID: 461099


ADVANCED

    Communication Skills, Time Management, Microsoft Word 2010, Administrative Skills...

INTERMEDIATE

    TimeDoctor, Team Management, Microsoft PowerPoint, Microsoft Paint...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.07 per hour or $USD 1224.90 per month

Remote Staff Recruiter Comments

  • Juvilee has more than 10 years of relevant work experience in the field of Medical & Health care and education industry.  
  • She graduated with a degree of Science in Nursing.
  • She has supported local, US, and Australian clients
  • She has performed various Virtual Assistant roles in different companies where she supported the following tasks:
    • Intake of new patients and referrals.
    • Appointment setting, scheduling, managing cancelations, and sending reminders to
      patients.
    • Calendar management
    • Organizing files in your database.
    • Follow-ups and checking on patients after appointments.
    • Prescription refills.
    • Email management 
    • Transferring physical forms into a digital format.
    • Customer service
  • She also worked as an ESL Online Teacher, teaching Japanese students a basic English language and facilitating online test.
  • She is a former contractor of Remote Staff. 
  • She is proficient with tools like: 
    • HubSpot
    • Spoke
    • Ring Central
    • Electronic Health Record
    • Pharmacy System
    • MS Office
    • Google Suite
    • Adobe Photoshop
    • Canva.
  • She is available to start immediately. She is amenable to working the day shift for any part-time or full-time position.
Predictive Index Behavioral Profile - Collaborator

Strongest Behaviors
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
  • Socially informal, extroverted, and outgoing; gets familiar quickly. Communicates in an uninhibited, lively, and adaptable manner, drawing others into the conversation.
  • Interested in people, building relationships, and teamwork rather than technical matters. Affable, optimistic, and easily trusting.

Behavioral Summary

Juvilee is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

Informal and a little offhand in style; fairly casual about the exact standards or policies of the company’s book or the precise accuracy of the details of their own work, preferring to delegate details rather freely, with loose follow-up. Has the kind of patience required to focus steadily on a consistent process over long periods of time and work which should primarily involve contact and communication with people rather than precise handling of details. While this individual is low-key in developing contacts with people, they’re cheerfully persistent in doing so.


Employment History

Virtual Medical Receptionist

Industry:

Healthcare / Medical

Employment Period:

October 2022 to November 2022 (0 Months)

Duties and Responsibilities:

  • Email management 
  • Appointment setting 
  • Answering the phone call 
  • Outgoing calls 
  • Managing consultations 
  • Executing doctor orders 
  • Ensuring patients' queries are addressed

Healthcare Virtual Assistant

Industry:

Healthcare / Medical

Employment Period:

March 2022 to September 2022 (5 Months)

Duties and Responsibilities:

  • Intake of new patients and referrals.
  • Appointment setting — scheduling, managing cancelations, and sending reminders to
  • patients.
  • Calendar management — creating a schedule that includes appointments with patients as well as other commitments, such as meetings and events.
  • Organizing files in your database.
  • Follow-ups and checking on patients after appointments.
  • Prescription refills.
  • Email management — responding to messages and cleaning your inbox.
  • Transferring physical forms into a digital format.

Service Provider (Online English Teacher)

Industry:

Education

Employment Period:

May 2020 to July 2022 (25 Months)

Duties and Responsibilities:

  • Conducting activities and lessons based on ESL teaching methodologies.
  • Encouraging and engaging students to speak in English.
  • Motivating students and using humor to induce a pleasant learning environment.
  • Maximizing students’ talk time through oral tests and presentations.
  • Displaying excellent classroom management.
  • Keeping accurate records of student performance.
  • Communicating with the Department Head or Principal, as needed.
  • Maintaining standardized guideline

General Virtual Assistant

Industry:

Printing / Publishing

Employment Period:

July 2020 to August 2022 (25 Months)

Duties and Responsibilities:

  • Provided admin support.
  • Encoded data (MS suite/database).
  • Organized file/ data
  • Monitored project status
  • Organized calendar activities
  • Organized meetings and created minutes of meeting
  • Prepared daily reports
  • Edited photos as needed. (Canva/paint)
  • Collaborated with other team members.
  • Maintained confidentiality of data.
  • Answered and managed phone calls and emails.
  • Extracted information from the web.

Nurse Specialist

Industry:

Healthcare / Medical

Employment Period:

March 2018 to March 2020 (24 Months)

Duties and Responsibilities:

  • Provide hands-on care to patients by administering medications,
  • Managing intravenous lines,
  • Observing and monitoring patients' conditions
  • Maintaining records and communicating with doctors
  • Beyond the physical support and care, providing emotional support to patients and patients' family members
  • They may educate patients and the general public on disease management, special diet plans and medical conditions
  • Provide information on home care after their treatment
  • Teach individuals how to self-administer medication or complete other self-care tasks.

Staff Nurse 2

Industry:

Healthcare / Medical

Employment Period:

July 2014 to July 2016 (24 Months)

Duties and Responsibilities:

  • Providing assistance to anesthetist and surgeons when required in a wide range of scenarios.
  • Preventing the spread of communicable disease through wearing PPE’s and hand hygiene.
  • Controlling, witnessing, and administering controlled and scheduled drugs to a variety of patients.
  • Collecting blood samples aseptically, ensuring specimens are correctly labeled, packed up, and recorded prior to collection
  • Documenting patient’s response to nursing and other interventions
  • Respecting and understanding different religious beliefs and cultural needs
  • Following up patients for discharge to make sure they do not feel they have forgotten.

Customer Service Representative

Industry:

Others

Employment Period:

April 2023 to January 2024 (9 Months)

Duties and Responsibilities:

  • Creating quotes and sending them to clients via email.
  • Creating job orders
  • Data entry
  • Requesting stock transfers
  • Proofreading documents before sending and upon receiving them from clients
  • Coordinating with team leaders to confirm client’s details
  • Responding to client’s inquiries via email.
  • Making sure the client’s profile is accurate and updated all the time.
  • Cross checking client’s information from previous to latest.

Education History

Field of Study:

Nursing

Major:

Nursing

Graduation Date:

March 1, 2010

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Communication Skills, Time Management, Microsoft Word 2010, Administrative Skills, Microsoft Excel 2007, Customer Service, Email management, Data Encoding, Data Entry, Organizational Skills,

INTERMEDIATE ★★

    TimeDoctor, Team Management, Microsoft PowerPoint, Microsoft PaintPhoto EditingReporting AnalysisInterpersonal SkillsProject Management

Work at Home Capabilities:

  • Internet Bandwidth: 50 Mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: No brand
  • Processor: I7-Amd
  • Operating System: Windows 10

All-inclusive Rate: USD $6.59/hr

Anna

Candidate ID: 459998


ADVANCED

    eCommerce, Virtual Assistant Skills, Back-office, Administrative Support...

INTERMEDIATE

    Bookkeeping, Data Entry, Lead Generation, SEO...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 6.59 per hour or $USD 571.33 per month

Full Time: $USD 6.59 per hour or $USD 1142.65 per month

Remote Staff Recruiter Comments

  • Anna has 9 years of working experience as Virtual Assistant supporting Australian, American, Israeli, African and ,German clients
  • She is all around General Virtual Assistant and did the following task: 
    • Inbound and Outbound calls 
    • Back-office support
    • Email and chat support
    • Calendar Management 
    • Record Keeping and file organization 
    • Data entry
    • Basic bookkeeping and invoicing 
    • Social media management
    • Lead generation
    • Basic SEO and graphic design
  • She is proficient in tools such as Slack, Trello, QuickBooks, WordPress, Affinity designer, Z analytics, Click-up, and Microsoft tools.
  • She has also experience with eCommerce platforms like Amazon, Shopify, and Etsy 
  • She can start immediately. Open to working part-time and full time 
Predictive Index Behavioral Profile - Guardian 

Strongest Behaviors
  • Very cautious and conservative; faithfully follows a well-established, well-proven plan to ensure success; will generally not act without one. Does the homework before taking action, will find supporting proof and verify it.
  • Detail-oriented with perfectionist tendencies; works best with a well-defined, proven team for which this individual can produce thorough and high-quality work and decisions based on solidly quantifiable data.
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
Behavioral Summary
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Anna Katrina Jennevive will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Employment History

Staff Nurse

Industry:

Healthcare / Medical

Employment Period:

October 2012 to April 2013 (6 Months)

Duties and Responsibilities:

  • Receiving patients from Emergency Room
  • Maintaining hygienic and safe working environment
  • Recording patient vital signs and medical information
  • Carrying out the requisite treatment and medications
  • Provide treatments to patients as per Physician's orders
  • Observing and recording patient's behavior
  • Administering medications to patients and monitoring them for side effects and reactions. 
  • Maintaining reports of patient's medical histories and monitoring changes in their condition
  • Monitor patient progress and update to Physician on regular basis.
  • Preparing patients for examinations
  • Checking the stock on a regular basis for maintaining the inventory level and placing orders if required
  • Provide nursing care to patients of different ages according to hospital policies
  • Educating patients families about the disease and its treatment

Virtual Assistant

Industry:

Others

Employment Period:

April 2013 to January 2017 (45 Months)

Duties and Responsibilities:

  • Gathering specific datas such as name, company name, website, contact number, email, address, etc.
  • Transferring data to the sheet provided
  • Keep records organize
  • Compile, verify accuracy and sort information according to priorities to prepare source date for computer entry.
  • Marking schedules in the google calendar
  • Updating client's profile.
  • Responding to emails
  • Basic bookkeeping

Virtual Helper

Industry:

Others

Employment Period:

January 2016 to December 2019 (47 Months)

Duties and Responsibilities:

  • Checking assigned clients
  • Data entry works
  • Transcribing audios and videos
  • Web searching
  • Gathering datas
  • Organizing work load
  • Posting ads using craigslist
  • Doing basic SEO, graphic designing tasks
  • Updating clients regularly

Virtual Assistant (Full Time)

Industry:

Retail / Merchandise

Employment Period:

January 2016 to December 2020 (59 Months)

Duties and Responsibilities:

  • JI worked fulltime from Monday-Friday 8 hours a day.
  • My task includes posting funny, interesting, extreme videos, Editing pictures from Oberlo and importing products.
  • Updating social media accounts such as twitter, tumblr, instagram, pinterest and facebook pages.
  • I am also intitled to post some products coming from Amazon seller.
  • Regularly posting products on Amazon, etsy, shopify and pinterest Virtual Assistant (Full Time)

Virtual Assistant (Part-Time)

Industry:

Retail / Merchandise

Employment Period:

June 2020 to March 2023 (33 Months)

Duties and Responsibilities:

  • Updating social media accounts
  • Data entry works
  • Web searching
  • Gathering datas
  • Organizing work load
  • Doing basic wordpress tasks
  • Updating clients regularly
  • Delegating emails Ecommerce/Dropshipping (Full Time)

Education History

Field of Study:

Nursing

Major:

Nursing

Graduation Date:

March 3, 2011

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    eCommerce, Virtual Assistant Skills, Back-office, Administrative Support, Calendar Management, Customer Service,

INTERMEDIATE ★★

    BookkeepingData EntryLead GenerationSEO

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 2.62, Upload: 17.01
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo
  • Processor: Intel core i5
  • Operating System: Windows 11

All-inclusive Rate: USD $10.86/hr

Mikarla

Candidate ID: 459389


ADVANCED

    Administrative Skills, Administrative Support, Human Resource Management...

INTERMEDIATE

    Operations Management...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 10.86 per hour or $USD 941.45 per month

Full Time: $USD 10.86 per hour or $USD 1882.90 per month

Remote Staff Recruiter Comments

Mikarla “Mika” is an experienced Virtual Assistant and Administrative Professional with over 10 years of work history spanning HR, admin, and freelancing support roles across the U.S., Canada, Portugal, and Australia. Since transitioning to freelancing in 2020, she has specialized in back-end support, client communications, data entry, project coordination, and accounting assistance.

She is Xero Advisor Certified (April 2025) and has hands-on experience with reconciliation, invoicing, and contract administration for construction companies. Mika also has exposure to social media content scheduling and email marketing. She is highly adaptable, resourceful, and committed to delivering reliable support for international clients, with proven success in both short-term and long-term engagements.


Key Skillset
Administrative & Coordination
  • General Virtual Assistance (email/calendar management, client communications, document filing)
  • Contract administration & drafting (HR background + freelancing roles)
  • Light project coordination (reminding teams on deliverables, monitoring progress, updating stakeholders)
Finance & Accounting Support
  • Xero Advisor Certified (2025) – skilled in reconciliation, coding expenses, invoice processing, and project assignment
  • Vendor and client data entry and records management
Research & Lead Generation
  • Web research, lead scraping, and data entry (experience in logistics, real estate, sports, and migration assistance industries)
  • Creation of lead sheets and sales team support
Marketing & Social Media
  • Social media scheduling and content drafting (Facebook, Instagram)
  • Caption writing and engagement support using ChatGPT-assisted drafts
  • Canva for photo editing and template creation
  • Email and SMS campaign reporting and support (HubSpot, Buildout, internal tools)
Tools & Platforms
  • Xero (reconciliation, invoicing, expense coding)
  • HubSpot (email marketing, property listings)
  • Buildout (real estate property posting)
  • Canva (photo editing & design)
  • Internal productivity monitoring tools
  • Email outreach tools and CRM systems

💼 Work Experience
General Virtual Assistant / Project Support (Ad hoc) – Construction Client, Australia

April 2025 – Present (Ad hoc, 3–5 hrs/week)

  • Performs reconciliation and invoicing using Xero
  • Assigns and codes project expenses, attaches invoices for processing
  • Provides administrative support as needed
Administrative & SMS/Email Support – The Snow Agency, New Jersey, USA

Full-time, 4+ years

  • Longest full-time role; supported marketing managers with campaign data tracking
  • Managed reports on email/SMS outreach (sends, unsubscribes, engagement)
  • Provided consistent back-end admin support for U.S.-based marketing clients
General Virtual Assistant – Real Estate Broker, Florida, USA

Part-time, 2.5 years

  • Managed emails, calendars, and property marketing materials
  • Created property email templates and basic graphics via Canva
  • Posted real estate listings through Buildout and supported email campaigns via HubSpot
Freelance Research & Data Entry Roles

2020 – 2021

  • RMS Movers, Illinois, USA – Web research, lead sheet preparation for sales
  • Expat Empire, Portugal – Country and relocation research for migration clients
  • Pivation, Ontario, Canada – Cold email outreach, Instagram inbox outreach, lead scraping for sports professionals
HR & Admin Career (Philippines, 2014 – 2020)
  • HR/Admin Supervisor – Draw Steel Builders (served AU clients, AutoCAD projects)
  • HR Recruitment & Assistant – Food Manufacturing Company (McDonald’s PH supplier)
  • HR/Franchise Specialist – Travel Agency, Quezon City
  • HR Associate – BPO Company
She can start immediately and is amenable to both full-time and part-time arrangements.
 

Predictive Index Behavioral Profile - Specialist

Strongest Behaviors

  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specic terms, about what needs to be done and how to do it accurately and awlessly; follows, in a literal way, that execution plan.
Behavioral Summary

Mikarla is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Mikarla, who takes responsibilities very seriously.

With experience and/or training, Mikarla will develop a high level of specialized expertise and eciency. Disciplined and dedicated to the job and the company. Work pace is somewhat faster-than-average, and Mikarla is motivated by a real concern for getting work done on time and correctly. Discipline and circumspect thinking will lend caution to decision-making; plans ahead, double checks, and follows up carefully on decisions and actions.

  • Mika started her career last 2014 in the field of Human Resources and was exposed to Recruitment and Selection, Timekeeping, Payroll/Benefits, Employee Relations and on Records keeping/custodian. She has worked for various industries such as BPO, travel agency, manufacturing, logistics and digital marketing. In 2018, she started on being a Virtual Assistant where she has been supporting the following administrative tasks:
    • Data Entry
    • Web Research
    • Editing and Formatting documents
    • Creating visual presentations
    • Transcribing audio file into text file
    • Email Management
    • Calendar Management
    • Graphic Designing
    • Video Editing
  • She is proficient on the following tools/applications:
    • Google Suite-Sheet,Document,Drive,Hangouts,Meet
    • Microsoft Applications (Word,Excel and Powerpoint)
    • LinkedIn
    • Buildout
    • Trello
    • Hubspot
    • Clickup
    • Slack
    • Canva
    • Redfin
    • Lead Sherpa
  • She can start immediately
Predictive Index Profile - Specialist
https://www.predictiveindex.com/reference-profile/specialist/

Strongest Behaviors
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.
Behavioral Summary

Mikarla is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
 

Employment History

Human Resources Associate

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

September 2014 to May 2015 (8 Months)

Duties and Responsibilities:

  • Callouts for next day invites
  • Conduct behavioral interviews
  • Administer exams such as Voice Assessment and Versant English Test
  • Endorse papers of qualified candidates to POC interviewers
  • Shortlisting of qualified candidates

General Virtual Assistant/Executive Assistant (Part-time)

Industry:

Property / Real Estate

Employment Period:

February 2021 to October 2024 (43 Months)

Duties and Responsibilities:

  • General administrative process
  • Email Management
  • Calendar Management
  • Basic marketing/photo editing in Canva
  • Create email marketing information templates for real estate properties in HubSpot
  • Buildout navigation. Uploading and updating the status of real estate properties
  • Support the Operation staff and owner in the day-to-day business process

Email and SMS Marketing Assistant (Part-time)

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2021 to May 2022 (16 Months)

Duties and Responsibilities:

  • Undertake daily administrative tasks to ensure the functionality and coordination of thedepartment’s activities.
  • Support the coordinators in project managing Email & SMS marketing campaigns for all brands.
  • Update spreadsheets with the latest performance metrics of Email marketing, SMS marketing,
  • ROI scorecards, and coupon/disclaimer history for all brands.
  • Assist the Director to oversee the department’s performance.
  • Communicate directly with teammates about project deadlines.
  • Conduct research and analyze campaigns in the e-commerce industry.
  • Preparing, formatting, and editing a range of documents.

Freelance Virtual Assistant

Industry:

Transportation / Logistics

Employment Period:

September 2020 to March 2022 (18 Months)

Duties and Responsibilities:

  • Data Entry
  • Web Research

Data Entry

Industry:

Others

Employment Period:

June 2018 to September 2022 (50 Months)

Duties and Responsibilities:

  • Data Entry
  • Web Research
  • Editing and formatting documents
  • Creating visual presentations (i.e workflow presentations)
  • Transcribing audio file into text file

Data Entry and Web Researcher (Freelancer)

Industry:

Sports

Employment Period:

February 2021 to May 2022 (15 Months)

Duties and Responsibilities:

  • Data Entry
  • Web Research
  • Editing and formatting documents
  • Creating visual presentations (i.e workflow presentations)
  • Transcribing audio file into text file

Human Resources and Admin Supervisor

Industry:

Construction / Building / Engineering

Employment Period:

March 2018 to August 2020 (29 Months)

Duties and Responsibilities:

  • Develop policies in the assigned areas of responsibility and discipline staff.
  • Investigate complaints filed by employees against fellow employees, may conduct in-house hearings, give penalty under General Company Rules and Regulations as necessary.
  • Ensure all employee benefits are given when due.
  • Update, file and maintain medical, leave of absence, and overtime records of all employees and maintain 201 employee files.
  • Maintain employees benefits such as SSS, BIR, Pag-ibig and Philhealth application and concerns.
  • Compensation and benefits administration, record and process timekeeping.
  • Prepare a memo for HR announcements.
  • Perform recruitment and selection process.
  • Source and select qualified applicants for a specific job requirement
  • Conduct orientation and training for newly hired, regular and project employees.
  • Monitor all contracts of the regular and project employee.
  • Assess training needs analysis for all employees.
  • Plot all training needs and proposed seminar/training of each employee in the training
  • Conduct annual performance evaluation and quarterly if necessary.
  • Review performance evaluation and recommend necessary training needed for development.

Human Resources Assistant - Administrative Services

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

March 2017 to February 2018 (11 Months)

Duties and Responsibilities:

  • Perform recruitment and selection process.
  • Source and select qualified contractual applicants for a specific job requirement.
  • Do resume shortlisting and paper screening.
  • Administer necessary orientation for new hire employees.
  • Assess applicants through initial interview.
  • Coordinate with the departments on the interview schedules and applicant assessments
  • Conduct a background investigation.
  • Conduct document and record verification on the submitted requirements of the new hires.
  • Develop a database for qualified applicants.
  • Develop recruitment strategies to immediately fill up job vacancies and deploy new hires
  • Coordinates with the manpower provider on the manpower requirements.
  • Serve as a link between the company and manpower provider on manpower concerns/ issues.
  • Monitor all contracts of the agency employees
  • Maintain the organizational structure by updating the job description for all positions.
  • Monitor and maintenance of company-owned vehicles.
  • Prepare a memo for HR announcements and disciplinary actions.
  • Safekeeping and updating of Employee master list.
  • Conduct contractor audits.
  • Team lead during major audits (i.e. Social Workplace Accountability Audit, Universal
  • Responsible Audit, SQMS audit, etc.)
  • Team lead in organizing company events (i.e. Year-end party, Company Outing, etc.)
  • Attend other related seminars outside the company premises as needed.

Human Resources Specialist

Industry:

Travel / Tourism

Employment Period:

July 2015 to May 2016 (10 Months)

Duties and Responsibilities:

  • HR function - Timekeeping and Payroll/Benefits.
  • HR function - Recruitment and Selection
  • HR function - Employee Relations (Assist during administrative hearings)
  • HR function - 201 custodian.
  • HR function - Responsible for Product Training for new employees and additional product
  • HR & Franchise function - Monitoring sales for the existing outlets.
  • Franchise function - serve as back-up assistance for airline and hotel inquiries from the
  • Franchise function - will assist on all the things needed by the existing franchisee.

HR Assistant Recruitment

Industry:

Manufacturing / Production

Employment Period:

May 2016 to March 2017 (10 Months)

Duties and Responsibilities:

  • End-to-end recruitment process (sourcing to onboarding)
  • Conduct orientation for newly hired, regular and contractual employees.
  • Conduct a background investigation.
  • Develop a database for qualified applicants.
  • Develop recruitment strategies to immediately fill up job vacancies and deploy new hires within a targeted timeline
  • Coordinates with the manpower provider on the manpower requirements.
  • Monitor all contracts of the agency employees
  • Maintain the organizational structure by updating the job description for all positions.
  • Conduct a Physical plant tour.
  • Prepare a memo for HR announcements.
  • Attend other related seminars outside the company premises as needed.

Research Assistant Expat Empire

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2022 to March 2023 (7 Months)

Duties and Responsibilities:

  • Compile research about countries regarding the migration process.
  • Fill in presentations and spreadsheets to be delivered to the consulting clients.
  • Using systems-based approach to the business.
Tools: Google Suite and Slack

Data Entry and Web Researcher Piiva Nation

Industry:

Sports

Employment Period:

January 2021 to June 2024 (40 Months)

Duties and Responsibilities:

  • Cold email and inbox outreach on Instagram.
  • (Freelance) Web research for lead scraping of sports people.
  • Gathering basic information and contact details.
  • Data entry on Google sheet for lead creation
Tools: Google Suite and Hunter.io

Email and SMS Marketing Assistant

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2021 to June 2025 (53 Months)

Duties and Responsibilities:

  • NJ, United States (Full-Time) Undertake daily administrative tasks to ensure the functionality and coordination of the department's activities.
  • Support the coordinators in project managing Email & SMS marketing campaigns for all brands.
  • Update spreadsheets with the latest performance metrics of Email marketing, SMS marketing and ROI scorecards history for all brands.
  • Assist the Manager to oversee the department's performance.
  • Communicate directly with teammates about project deadlines.
  • Preparing, formatting, and editing a range of reporting documents.
Tools: Google Suite, ClickUp, Klaviyo, Attentive and Slack

Virtual Assistant

Industry:

Construction / Building / Engineering

Employment Period:

June 2025 to September 2025 (3 Months)

Duties and Responsibilities:

  • Bank reconciliation for construction expenses Create and draft invoices

Virtual Assistant

Industry:

Consumer Products / FMCG

Employment Period:

June 2025 to July 2025 (1 Months)

Duties and Responsibilities:

  • Schedule social media posts in Facebook and Instagram
  • Pick best photos for posting in photoshoot collection
  • Draft post captions using ChatGPT

Education History

Field of Study:

Business Studies/Administration/Management

Major:

Human Resources Development Management

Graduation Date:

July 31, 2023

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Business Studies/Administration/Management

Major:

Human Resources Development Management

Graduation Date:

April 9, 2014

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Administrative Skills, Administrative Support, Human Resource Management,

INTERMEDIATE ★★

    Operations Management

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/18210133718
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo E14
  • Processor: AMD Ryzen 5 7535U with Radeon Graphics
  • Operating System: Windows 11

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.