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Jed gets my philosophy in customer service. And he embraces it. There’s a few things he had to learn. There’s a few mistakes. 99.9% of the time it’s never spoken of again or heard of again because it’s not committed again. If I knew someone who is looking for someone, I would definitely recommend you [Remote Staff].

We engaged in Remote Staff because we find that the candidates and the contractors from Remote Staff we bring onboard are very very efficient and helpful. We do appreciate what they’re doing. The quality of candidates, they have experience working with Australian companies. On day one, they speak our lingo. They understand what we need. And we’re able to communicate effectively.

I’m happy that I’ve gone directly to Remote Staff. I got what I wanted. It wasn’t done overnight. We need to get the right person. Not just someone for the sake of getting someone. I absolutely recommend Remote Staff for the people who are considering it for their staff requirements.

I would recommend Remote staff. You know location-wise, especially timewise, it’s very handy being almost aligned in timezones. The type of customers that Kevin [Contractor] has already worked with are the kind of customers that we have.

Kim [Contractor] is good. There have been times when I had to pull her up. And tell her that certain things are not done right or not done on time. But she has been very open to feedback. And she actually improved a huge amount. She’s doing fine. She’s doing well.

Daryl [Remote Subcontractor] is great! We’re really happy with Daryl. He is proactive. Jumps on everything really fast. Yes, it has worked out really well.The people have been good so far. You hired well. And they communicate well. If there’s any issues, I guess my account manager, you’re always available when I need you. So far so good. I would recommend you to others.

It almost felt too good to be true in the sense that I had that initial meeting. We signed up. Within literally 24 hours, I had legitimate resumes in my inbox that I was able to read and view. I placed a candidate, still with us, one of our first remote subcontractors from Remote Staff.

Why do I work with Filipinos? The biggest thing with Filipinos: they are very very good workers. They are very honest, and they are honorable.

I really feel taken care of when I speak to Patricia [my account manager]. It’s really great to have that contact person that can go across whether for staff or internal that can assist with that.

What I like about the Remote Staff experience is that people we deal with are responsible for sourcing the candidates, manage the interview process, onboarding and the ongoing account management. That process for me is quite good.

Engaging Remote Staff is easy. Getting candidates doesn’t take too long. I found the screening process or Remote Staff to be great. From there, you have a direct line to the team. I have full control. And that’s really something that’s important.

It’s been a positive experience. To have 2 employees that worked out straight off the bat, is really beneficial to us. We do actually intend on getting more Remote Staff in the future. So yeah, we’ll be using the service again.