- You could schedule interviews with any of our candidates before you hire.
- Have a look through our managed Available staffing list online and listen to voice recordings, view resumes and notes from our recruiters.
- Alternatively if are searching for specific skill set requirements, you could take advantage of our FREE custom recruitment service.
- You could exclusively hire staff straight away using our month to month billing system
- You could trial someone for a week using our pre paid trial platform before you hire.
- 24 hours notice to let go/replace any contractor within the first 4 months. After 4 months, two-weeks notice would be required
- 6 month staff replacement guarantee is in place to assure your satisfaction
- Staff are contracted to work directly with you in your time zone so you can build better working relationships.
- Minimum 1-month hiring terms(contract initially is based on 12 months) renewable. You can end the contract after one month with no obligations in just 24-hour notice.
- Invoices need to be paid one-month in advance for all contracted staff on our monthly invoicing systems. On the pre-paid trailing system it's a $50 minimum top up needed to get started.
- Pay only hours/days worked, i.e. No sick leave/holiday pay.
- You will have access to genuine and committed home based professionals you will find nowhere else.
- You are now able to choose to work with Indian or Filipino candidates.
- Your subcontracted staff are under your direct management and guidance and therefore you are fully responsible for work outputs but you are never on your own because you will always have access to the dedicated remote staff support team.
- Remote Staff pre-screen all candidates to confirm quality staff are endorsed or profiled on our available staff lists to hire.
- We access over 2 million English speaking jobseekers from the Philippines & 24 million Indian applicants, as well as utilizing many proactive measures to lure quality candidates for your available position, such as:
- Advertising in major media and classifieds with nation wide coverage
- Actively accessing talent through different online job boards,
- Connecting with schools and universities,
- Constant social networking efforts in various online forums
- Consulting with different professional organizations
- Purchasing resumes outside of our 50,000 strong database,
- We eliminate the risks associated with working with contractors abroad by confirming IDs, addresses and police clearances.
- We confirm contracted staff have a professional home working environment by visiting their homes, validating computer equipment, internet connection speeds are all at working standards required to perform work tasks.
- We offer HR supervision with every contracted staff to confirm your staff are in fact online, on-time and performing work-related activities.
- Remote Staff link your account to our online timesheets and payroll to ensure that clients only pay for hours worked.
- We assist both the client and staff to overcome any cultural and communication issues, as well as resolve any work style difference experienced.
- We assist staff to better understand how to work efficiently with international employers and help them meet their employer’s expectations.
- We manage disputes and could address any hours in question so long as clients inform us before the 25th of the month in which the claim is being disputed.
- We manage any overtime worked by staff and charge the overtime hours to the following months invoices.
- We constantly manage and update our available staffing lists to confirm our lists are up to date and candidates are available to interview, trial or hire.
- We guarantee staff that if they work a day they will get paid a day. All staff are paid on time and in their local currency at the end of every month.
- We facilitate and foster trust between client and staff so professional relationships based on mutual confidence are established and maintained over the long term
- We have developed advanced in-house technologies to help keep everyone accountable so clients and staff could work remotely successfully and build working relationships over the long term.
- Staff are committed to building long term careers with our clients because Remote Staff is a trusted BPO staffing supplier they could confidently invest their career growth with.
- You could expect staff to be punctual and working the hours they are contracted to work.
- Staff provide their own computer equipment and Internet connection with speeds that are of a minimum 1mbps download and 0.35 mbps upload.
- You will be surprised how committed staff are towards helping you reach your business objectives.
- To facilitate the development of trust and improve communication staff will adhere to our 3 min Skype response rule.
- Staff will work exclusively for you during their shifts.
- Staff sign and Agree to the terms of their contract relating to client IP and Proprietary knowledge matters so that if any beach occurs, clients are safe to know that Remote staff has power to discipline.
- Staff use our activity trackers every 20/30min to keep you updated with their work output and processes.
- Staff use the remote staff management system so you could have full transparency and keep every staff accountable with daily tasks.
- Staff login into the Remote Staff system to validate all the hours they work
- Your staff are given all the job security needed to commit to working with you exclusively thanks to Remote Staff’s life time re-hiring opportunities, as well as Remote Staff wage guarantees.
- We attract quality candidates from the local job market you wouldn’t find anywhere else.