Candidate No. 665544
PLAY AUDIO
Ramon Ian

Sales

Skills

★★★ Advanced:

Appointment Setting, Outbound Calling, Administrative Skills, Leadership, more

★★ Intermediate:

Microsoft Excel 2007, Google Apps, Quality Assurance, Training and Development, more

Hourly Rate Gauge

Today's value  AUD $11.59

$10.38

if $ 1 = PHP 42

$12.58

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time, US Pacific Standard Time, US Central Standard Time, US Eastern Standard Time, UK London

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $11.59 per hour or $2008.83 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Ram brings with him over 20 years of experience in the BPO industry, including progressive roles in customer relations, training, sales, and operations leadership wherein he was able to handle both B2B and B2C environments.
  • His sales experience spans various settings — corporate, insurance, and tech start-ups which gave him familiarity in outbound sales, appointment setting, lead management, and client relationship handling. 
  • Ram also has a background in sales training and product development from his time at a U.S.-based tech startup where he trained entry-level and tenured representatives.
  • Ram is well-versed in platforms such as Salesforce, HubSpot, RingCentral, and Vonage, with additional experience using manual lead tracking via spreadsheets and dialing systems.
  • He can start immediately and is amenable for a full-time work.
  • Predictive Index Behavioral Profile - Collaborator
  • Strongest Behaviors
    • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
    • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
    • Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
  • Behavior Summary
    • Ram is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings. Ram is able to reach and stimulate others while being aware of and sympathetically interested in their needs. Unselfish and derives satisfaction from doing things for other people and being liked and appreciated by them for doing so.
Employment History
Insurance Advisor
Industry:InsuranceEmployment Period:July 2024 to April 2025 (9 Months)Duties and Responsibilities:
  • Conduct inbound/outbound call to get quote for the customers home and auto policy.
  • Build and maintain strong client relationships, ensuring high satisfaction and retention.
Product Specific Trainer
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:October 2021 to October 2023 (24 Months)Duties and Responsibilities:
  • Responsible in onboarding and conducting product specific trainings to new hire and providing trainings to tenured team members for updates regarding policies and procedures
Senior Team Leader
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:January 2020 to February 2021 (13 Months)Duties and Responsibilities:
  • Responsible in leading and managing a group of team leaders to ensure high performance and client satisfaction in line with business goals and needs
Operations Manager
Industry:Computer / Information Technology (Software)Employment Period:July 2007 to March 2018 (128 Months)Duties and Responsibilities:
  • Responsible in ensuring and maintaining an efficient and effective delivery of outsourced service for overall business continuity
Communications Trainer
Industry:Manufacturing / ProductionEmployment Period:March 2005 to June 2007 (27 Months)Duties and Responsibilities:
  • Responsible in onboarding and facilitating new hire trainings to ensure that they meet the necessary soft skills requirements before going live to production
Education History

Field of Study:

Computer Science/Information Technology

Major:

Information Technology

Graduation Date:

March 2009

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Appointment Setting, Outbound Calling, Administrative Skills, Leadership, Customer Support

★★ Intermediate:
Microsoft Excel 2007, Google Apps, Quality Assurance, Training and Development

Work at Home Capabilities

Internet Bandwidth:

Greater than 100mbps

Working Environment:

Private Room

Speed Test Result:

Not Applicable

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

HP

Processor:

I5

Operating System:

Windows 10