Candidate No. 664911
PLAY AUDIO
Charisse Angela

Virtual Assistant

Skills

★★★ Advanced:

Administrative Support, Reporting Analysis, Data Management, Time Management, more

★★ Intermediate:

Document Layout, CRM, Microsoft PowerPoint, Google AdWords, more

Hourly Rate Gauge

Today's value  AUD $10.77

$9.70

if $ 1 = PHP 42

$11.62

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $10.77 per hour or $1866.38 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Charisse has over 16 years of experience in the business process outsourcing (BPO) industry, transitioning recently into digital marketing and analytics. Her background spans from technical customer support to real-time workforce analysis, and most recently, report generation for digital marketing clients.
  • In her most recent role with a digital marketing firm based in Australia, she served as a Reporting & Analytics Junior Executive wherein she managed campaign data using Google Sheets, Excel (including Pivot Tables), and Looker Studio. She gathered data from platforms like Meta Business Manager, Google Analytics, LinkedIn, TikTok, and more.
  • Charisse can start immediately and is open to full-time roles.
  • Predictive Index Behavioral Profile - Guardian
  • Strongest Behaviors
    • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
    • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
  • Behavior Summary
    • A very conscientious and disciplined person; particularly careful, thorough, and accurate in her work. Charisse is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. She will depend upon professional training, her own experience, or management leadership, to provide those standards and the structure needed for her work.
Employment History
Reporting and Analytics Junior Executive
Industry:Advertising / Marketing / Promotion / PREmployment Period:January 2024 to February 2025 (13 Months)Duties and Responsibilities:
  • Created performance reports and dashboards using advanced Excel functions, including Pivot Tables, to track key metrics.
  • Designed customized report templates to ensure timely and accurate data delivery.
  • Analyzed campaign performance data, identified trends, and provided insights to optimize ad strategies.
Real Time Analyst I
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:August 2015 to December 2023 (100 Months)Duties and Responsibilities:
  • Monitored real-time scheduling and adherence to ensure operational efficiency.
  • Assisted in making real-time adjustments to maintain smooth workflow and performance.
  • Generated reports on agent performance and team efficiency, providing actionable insights.
  • Handled ad hoc tasks, including email management and skill audits.
  • Delivered data-driven recommendations to improve team adherence and productivity.
Customer and Technical Support
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:April 2007 to August 2015 (100 Months)Duties and Responsibilities:
  • Provided technical support, troubleshooting issues, and ensuring prompt resolution.
  • Assisted customers with product-related inquiries, delivering clear and effective solutions.
  • Maintained high customer satisfaction through proactive communication and problem-solving.
Education History

Field of Study:

Finance/Accountancy/Banking

Major:

Banking and Finance

Graduation Date:

March 2007

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Administrative Support, Reporting Analysis, Data Management, Time Management, Scheduling

★★ Intermediate:
Document Layout, CRM, Microsoft PowerPoint, Google AdWords, Graphic Design

Work at Home Capabilities

Internet Bandwidth:

Greater than 100mbps

Working Environment:

Shared Room

Speed Test Result:

https://www.speedtest.net/result/17780644832.png

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Lenovo

Processor:

AMD Ryzen 7

Operating System:

Windows 11