Jen is a resourceful and tech-savvy Lead Generation Specialist with over five years of administrative and lead management experience in customer-facing and sales-support roles. She has contributed to various industries, notably real estate and e-commerce, where she managed high-volume outreach campaigns, performed lead qualification, and maintained organized follow-up systems using CRMs like Follow-Up Boss. With a strong foundation in email outreach and digital prospecting, Jen also has hands-on experience in running her own online business, showcasing her self-discipline and versatility. She is confident in learning new platforms and adapting to manual workflows, with a proactive approach to refining processes and pitching services that align with client needs.

1. Career Highlights / Relevant Projects

• Managed lead generation and qualification in a real estate setup, sending over 300 email and text campaigns daily via Follow-Up Boss, and converting warm leads into booked appointments for the sales team.

• Operated a successful e-commerce business (2017–2023), independently managing end-to-end operations from supplier sourcing to customer service, logistics, and after-sales support.

• Worked as a Sales Development Representative in the e-commerce industry, responsible for prospecting and engaging wholesalers and retailers through chat and email outreach.

• Developed structured lead lists using tools like SignalHire and Snow.io, including contact validation, follow-up scheduling, and lead scoring based on interest and interaction history.

2. Tech Stack / Proficiencies

• Lead Generation & CRM Tools: Follow-Up Boss, Google Sheets, Snow.io, SignalHire, ContactOut, FinalScout, Scraper.

• Communication Tools: Gmail, Outlook, email campaigns, and chat-based outreach.

• Admin Tools: Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Drive).

• Soft Skills: Organized, proactive, customer-oriented, eager to improve workflows, and open to learning cold calling in English for future roles.

She is available to start immediately.

Predictive Index Behavioral Profile: Artisan 

Strongest Behaviors: 

• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
• Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”

Behavioral Summary: 

Jen is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.