Candidate No. 662720
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Abegail Dianne

Customer Support

Skills

★★★ Advanced:

Not Applicable, more

★★ Intermediate:

Not Applicable, more

Hourly Rate Gauge

Today's value  AUD $5.18

$5.03

if $ 1 = PHP 42

$5.08

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time

Preferred Timezone:

Not Applicable

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $5.18 per hour or $897.72 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments

Abegail Dianne is a solid candidate for customer service or support roles, particularly those requiring supervisory experience and a high level of professionalism.Her strengths lie in communication, time management, and team coordination, supported by four years of relevant BPO experience.The blend of corporate and educational experience also suggests she could thrive in training, quality assurance, or customer education roles.

Skills Summary

Advanced:

  • Communication Skills
  • Computer Literacy
  • Problem Solving
  • Time Management

Intermediate:

  • Technical Support

Predictive Index Behavioral Profile - Altruist

  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary

Works at a faster-than-average pace; is attentive to details and both quick and accurate in handling them. Abegail Dianne is, however, too impatient to enjoy working with details as repetitive routine or as a primary responsibility.

Eager to be sure that things are done exactly right, they’ll follow-up carefully and closely if the work requires delegation of details to others. When it is necessary to be critical, will try to do that in a constructive, supportive manner. Their sense of urgency and sense of duty combine to make someone who is actively concerned about the timeliness, as well as the correctness, of any work for which they are held responsible.

Employment History
Supervisor Customer Service / Sales support / Technical Support
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:December 2020 to December 2024 (48 Months)Duties and Responsibilities:Provide exceptional customer service and support to clients and customers Address customer inquiries, concerns, and issues in a timely and professional manner, ensuring a high level of customer satisfaction. Document customer interactions and resolutions accurately and comprehensively in the designated systems.
Science Secondary Teacher
Industry:Not ApplicableEmployment Period:January 2019 to January 2021 (24 Months)Duties and Responsibilities:Develop and deliver engaging and comprehensive science lessons and curriculum for students at Immanuel Mission International School. Employ various instructional methods, resources, and technologies to enhance student understanding and engagement in science concepts. Incorporate real-world examples, hands-on experiments, and interactive activities to make science concepts relevant and accessible to students.
Education History

Field of Study:

Education/Teaching/Training

Major:

Physical

Graduation Date:

April 2019

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Not Applicable

★★ Intermediate:
Not Applicable

Work at Home Capabilities

Internet Bandwidth:

Greater than 100mbps

Working Environment:

Private Room

Speed Test Result:

https://www.speedtest.net/result/17669044654

Internet Type:

Fiber

Hardware Type:

Desktop

Brand Name:

Asus / DESKTOP-LLV7HMB

Processor:

12th Gen Intel(R) Core(TM) i5-12400F 2.50 GHz

Operating System:

Windows 11