Candidate No. 662617
PLAY AUDIO
Edgin

Sales

Skills

★★★ Advanced:

Not Applicable, more

★★ Intermediate:

Not Applicable, more

Hourly Rate Gauge

Today's value  AUD $15.70

$13.82

if $ 1 = PHP 42

$17.39

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $15.70 per hour or $2721.08 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Edgin is a seasoned Sales Development Representative with over a decade of experience in customer engagement, outbound sales, appointment setting, and lead qualification across multiple industries.
  • He is skilled in driving business growth through proactive outreach and relationship-building strategies.
  • He demonstrates high competency in CRM tools such as Pipedrive and has strong cold-calling and prospecting capabilities.
  • His EF SET English Certificate (B2 Upper Intermediate) confirms his strong written and verbal communication skills, essential for global customer interaction.
  • He is also known for his clarity in product explanation, objection handling, and customer-focused sales approach.
  • Successfully promoted services to potential clients via outbound calls, building strong rapport and consistently meeting or surpassing sales quotas.
  • Worked in an international logistics company (UK-based), handling lead generation and appointment setting—valuable experience that translates well to project-based and service-related sales common in the construction space.
  • Provided comprehensive service support for financial products including collections, fraud detection, and account management—showcasing a detail-oriented, trustworthy approach suitable for regulated or contract-heavy industries such as construction.
  • Involved in end-to-end sales including inbound and outbound lead generation, appointment setting, and post-sales follow-up. This role required technical product knowledge and customer customization—skills which align well with consultative B2B construction sales.
  • While he does not have direct employment history in the construction industry, his exposure to product-based and solution-selling roles (particularly in logistics and automotive) aligns with the competencies needed in construction-related sales—such as:
  • Understanding project cycles and client requirements
  • Coordinating high-value appointments and client walkthroughs
  • Sales pipeline tracking and relationship management for long-lead deals
  • Technical explanation of complex products or services
  • Given his ability to adapt across industries, he can quickly onboard to roles in construction supply, property services, or commercial contracting, especially in inside sales or account management.
  • Can start immediately. Predictive Index Behavioral Profile - Promoter

    Strongest Behaviors
    • Extremely informal, extraverted, and outgoing; gets familiar very soon after you meet. Communicates effusively, flexibly, and engagingly; draws others into the conversation.
    • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
    • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.


    Behavioral Summary

    Edgin is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations.

    The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.

    • Employment History
    Sales Executive
    Industry:Automobile / Automotive Ancillary / VehicleEmployment Period:September 2006 to October 2008 (25 Months)Duties and Responsibilities:
    • Actively engaging in sales activities, including handling inbound and outbound sales calls, setting up and confirming appointments, reaching out to potential and existing customers, and building strong client relationships.
    • Drive revenue by effectively presenting products and services, addressing customer needs, and successfully closing deals.
    • Perform with a high level of professionalism, teamwork, and competitiveness to achieve individual and team sales targets.
    • Participate in sales meetings, product knowledge seminars, and ongoing training programs--including certification courses--is an integral part of professional development
    • Continuous learning ensures a deep understanding of the products and services offered, enabling effective sales strategies and confident communication with clients.
    • Mentor and train entry-level sales representatives. This training covers all aspects of the sales process, from product presentations and live demonstrations to negotiation tactics and deal closures. Through hands-on coaching, the goal is to develop a high-performing sales team capable of exceeding targets.
    • Maintain impeccable relationships with past and current clients, as well as nurturing referral networks, is essential for long-term sales success.
    • Strong commitment to customer service and follow-ups ensures client satisfaction, repeat business, and high referral rates. 
    Collections Executive
    Industry:Call Center / IT-Enabled Services / BPOEmployment Period:September 2009 to February 2012 (29 Months)Duties and Responsibilities:
    • Analyze customers' concerns and issues.
    • Deliver the most appropriate and accurate resolution for the concern.
    • Exceed customers' expectations by going the extra mile.
    • Include account review and payment processing.
    • Collections and payment arrangements.
    Trust and Safety Advocate
    Industry:Call Center / IT-Enabled Services / BPOEmployment Period:February 2012 to December 2012 (10 Months)Duties and Responsibilities:
    •  Provide world class customer service to members with their concerns and issues while securing resolutions and providing accurate and solid information.
    • Implement account safety and security according to company policies and guidelines.
    Senior Technical Support Representative
    Industry:Advertising / Marketing / Promotion / PREmployment Period:February 2013 to October 2014 (20 Months)Duties and Responsibilities:
    • Offer comprehensive technical support and troubleshooting services, including diagnosing and resolving hardware, software, and connectivity issues.
    • Provide step-by-step guidance to customers through issue resolution, ensuring they fully understand the process.
    • Assist with modifications to service plans and subscriptions, including upgrades, downgrades, cancellations, and customizations to meet individual customer needs.
    Customer Service Advocate
    Industry:Call Center / IT-Enabled Services / BPOEmployment Period:March 2015 to March 2017 (24 Months)Duties and Responsibilities:
    •  Facilitate account activations for both new and existing customers, ensuring seamless onboarding and reactivation processes.
    • Assist customers with mobile and broadband account recharges, including processing top-ups and managing payment options.
    • Handle account-related transactions such as opening new accounts, closing existing ones, and modify account details as needed.
    • Support customers in adding new lines or devices to their accounts, ensuring compatibility and proper setup.
    • Guide users through plan upgrades and downgrades, offering recommendations based on their usage and needs.
    • Manage account suspensions and reactivations, address any service-related concerns while ensure compliance with provider policies.
    • Deliver exceptional customer support by providing clear, step-by-step assistance, troubleshoot potential issues, and ensure a smooth user experience.
    Sales Executive
    Industry:Call Center / IT-Enabled Services / BPOEmployment Period:August 2017 to May 2018 (9 Months)Duties and Responsibilities:
    • Deliver in-depth technical support for a wide range of products and services, ensuring customers receive expert guidance in troubleshooting, product usage, and issue resolution.
    • Extend beyond support, incorporating inbound sales, upselling, and cross- selling strategies that are carefully tailored to meet the unique needs of each customer. Recommend the most suitable solutions while enhancing overall satisfaction and value.
    • Handle complex order processing and data entry, ensuring accuracy from the initial order placement through fulfillment.
    • Guide customers through the entire payment process, conducting payment verification, and addressing any transactional concerns to provide a seamless purchasing experience.
    • Proactive approach to customer service --anticipating needs, resolving concerns before they arise, and offering personalized solutions.
    • Engage with customers on a personal yet professional level, the objective is to foster trust, build long-term relationships, and create positive customer experiences that drive both sales growth and brand loyalty.
    Customer Care Advocate
    Industry:Call Center / IT-Enabled Services / BPOEmployment Period:May 2018 to February 2019 (9 Months)Duties and Responsibilities:
    • Provide end-to-end support for account activation and management for both new and existing customers, ensuring a smooth onboarding process and seamless service experience.
    • Assist customers with mobile and broadband account recharges, including processing top-ups, managing payment transactions, and troubleshooting billing concerns.
    • Handle a range of account-related tasks such as opening new accounts, closing existing ones, adding new lines or devices, and modifying account details as needed.
    • Offer expert guidance on plan upgrades and downgrades, help customers select the best options based on their usage and budget.
    • Manage account suspensions and reactivations while addressing service-related inquiries and ensuring compliance with company policies.
    • Deliver high-quality customer service and account management by proactively resolving issues, addressing concerns, and ensuring customer satisfaction.
    • Process payments securely and efficiently while assisting with billing inquiries.
    • Engage in cross-selling and upselling strategies by recommending relevant products, services, and promotions to enhance customer experience and maximize value.
    • Provide basic troubleshooting and technical support for mobile devices, broadband services, and other related hardware, help customers resolve connectivity issues, configuration problems, and device malfunctions.
    • Ensure a customer-centric approach by delivering clear, step-by-step assistance and personalized solutions to improve overall satisfaction and retention.
    Customer Support Representative/Sales
    Industry:Banking / Financial ServicesEmployment Period:April 2019 to August 2023 (52 Months)Duties and Responsibilities:
    • Serve as an Inbound and Outbound Sales and Customer Service Representative, handling a wide range of financial products and services.
    • Assist customers with account openings and closures, processing wire transfers, and guiding users through online banking features.
    • Manage credit card applications, cancellations, and account modifications while ensure compliance with financial regulations.
    • Support customers with upgrades and downgrades of financial services, offer tailored recommendations based on their needs.
    • Engage in collections activities with professionalism and empathy, negotiating payment solutions where necessary.
    • Conduct fraud detection and account evaluations to identify suspicious activities, protect customer assets, and uphold security protocols.
    • Provide exceptional customer service through clear communication, problem-solving, and a customer-centric approach to financial inquiries and transactions.
    Sales Development Representative
    Industry:Transportation / LogisticsEmployment Period:May 2023 to December 2023 (7 Months)Duties and Responsibilities:
    • Identify and qualify potential customers, setting up high-value sales appointments, and guiding prospects through the sales funnel to maximize conversion rates.
    • Conduct initial outreach, assessing customer needs, and ensuring prospects are well-informed and prepared for product demonstrations.
    • Schedule and coordinate sales appointments and product demonstrations with potential clients, ensuring that leads are properly nurtured and engaged before the meeting.
    • Utilize Customer Relationship Management (CRM) software to track lead interactions, update customer records, and manage follow-ups to ensure a smooth and efficient sales process.
    • Proactively reaching out to potential clients via phone calls, engaging in strategic conversations to generate interest, qualify leads, and move them further down the sales pipeline.
    Tele Sales Account Manager
    Industry:Chemical / Fertilizers / PesticidesEmployment Period:April 2024 to February 2025 (10 Months)Duties and Responsibilities:
    • Conduct outbound calls to potential customers to promote our products and services.
    • Build rapport with prospects and effectively communicating product benefits.
    • Meet or exceed sales targets through proactive sales techniques.
    • Maintain accurate records of customer interactions and sales activities in our CRM system.
    • Collaborate with team members and management to optimize sales strategies.
    Education History

    Field of Study:

    Not Applicable

    Major:

    Business Administration and Management, General

    Graduation Date:

    January 1970

    Located In:

    Philippines

    License and Certification:

    Not Applicable

    Skills

    ★★★ Advanced:
    Not Applicable

    ★★ Intermediate:
    Not Applicable

    Work at Home Capabilities

    Internet Bandwidth:

    Greater than 100mbps

    Working Environment:

    Private Room

    Speed Test Result:

    https://www.speedtest.net/result/17711497761

    Internet Type:

    Fiber

    Hardware Type:

    Desktop

    Brand Name:

    GSTORM

    Processor:

    Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz 3.00 GHz

    Operating System:

    Windows 10