Junior Accountts Specialist
Industry:Banking / Financial ServicesEmployment Period:April 1997 to January 1999 (21 Months)Duties and Responsibilities:
- Liaise with VIP guests.
- Maintain the confidential files.
- General Secretarial and office administrations Sr. Management Specialist Sr. Planning Specialist Human Resource Mgmt. Officer II
Senior Management Specialist
Industry:Banking / Financial ServicesEmployment Period:March 1993 to April 1997 (49 Months)Duties and Responsibilities:
- Administration and supervision of the bank wide recruitment examinations and interviews. Coordinates and facilitates trainings and seminars.
- Evaluation and assessment of recommendations for hiring and employment of qualified applicants, and promotions of personnel.
- Research and formulations of policies and procedures re: Human Resource Management and Employees' benefits.
- Manpower audit and assessment of proposed branch re-organization.
HR Secretary/Payroll Officer
Industry:Hotel / HospitalityEmployment Period:June 2005 to August 2006 (14 Months)Duties and Responsibilities:
- Preparation of monthly payroll
- Preparation of certificates of Staff Salary for loan applications and transmittal letters for opening of bank accounts
- Calculation of staff's overtime rendered, vacation applications and final settlements payments
- Induction and Orientation of New employees
- Liaising with the Travel Agency for the booking of staff for exit, Annual, vacation and other special trip of HOD's
- Preparation of documents for applications, renewals and cancellation of VISA; documents for insurance policy.
- Supervising the Staff Accommodation
- Sourcing of Accommodation for HODs and new staff
- Communicating with prospective applicants outside UAE
- Assists the PRO in communications with staff relating to Labor and Immigration's matters
- Evaluation of CVs for short listings & Preliminary interview of applicants before Management appointment.
- Passports Custodian
- Liaise with Manpower Agency for candidates for certain positions
HR Secretary/Payroll Officer
Industry:Human Resources Management / ConsultingEmployment Period:September 2006 to February 2008 (17 Months)Duties and Responsibilities:
- Secretary to the HR Head
- Maintaining employee personal & HR related files
- Assisting in the Staff Welfare activities • Scheduling and conducting interviews of short listed applicants
- Provide Leave cover for the HR Administrator
- Preparation, control and disbursement of Payroll on a monthly basis and processing of all payroll related transactions into Artech System
- Liaise with banks concerning employee's payroll bank account
- Preparation of LPO's
- Preparation of bank letters for transfer of salaries, staff loans
- Processing of leave applications and updating in the payroll system
- Calculation of Final Settlement for resigned employees
- Ad-hoc projects as required
Financial and Account Controller
Industry:Banking / Financial ServicesEmployment Period:March 2008 to March 2009 (12 Months)Duties and Responsibilities:
- Management and controls of Cash and Cash in Bank
- Supervising the verification, checking of the validity and processing of payment of invoices
- Company representative to all bank transactions
- Preparation of monthly financial report
Document Controller (Admin Assistant)
Industry:Chemical / Fertilizers / PesticidesEmployment Period:December 2010 to May 2016 (65 Months)Duties and Responsibilities:
- Secretary to the Department Senior Manager
- Administration and Coordination of the issues concerning the department activities
- Arrange and check all documents for the Senior Manager for correspondences and signature
- Drafting replies for office correspondences
- Provide administrative support to the whole department.
- Requisition, management and distribution of the department's office supplies.
- Control all incoming and outgoing documents of the department.
- Prepare/Consolidate and provide daily/weekly reports as required.
- Uploading of documents in the SABIC ECM portal.
- Processing of payment of invoices thru SAP for approval and releases
- Coordinate with Contractors' Coordinator for employee-related issues
- Processing of request thru SSRS for administration related job
- Recording of the minutes of meeting of the Department meeting.
Customer Service Representative (Inbound)
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:March 2017 to March 2018 (12 Months)Duties and Responsibilities:
- Provides assistance for Billing, Payment, Orders, Technical Support
Account Associate Inbound
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:August 2018 to October 2020 (26 Months)Duties and Responsibilities:
- Provides assistance/support for Buying and Selling members (Billing, Payment, Orders, Technical Support}
Customer Service Representative
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:December 2019 to October 2020 (10 Months)Duties and Responsibilities:
- Provides assistance for Billing, Payment, Technical Support
Customer Service Associate
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:November 2021 to December 2022 (13 Months)Duties and Responsibilities:
- Placing order for the customer
- Assisting customer on follow-up of orders