Candidate No. 661585
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Rosalia

Virtual Assistant

Skills

★★★ Advanced:

Customer Handling, more

★★ Intermediate:

Customer Experience, more

Hourly Rate Gauge

Today's value  AUD $9.12

$8.32

if $ 1 = PHP 42

$9.70

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $9.12 per hour or $1581.48 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Rosalia has spent the past 1.5 years as a virtual assistant, working with real estate and general business clients in North America and the Philippines. Her tasks included cold calling, lead qualification, appointment setting, and customer relationship management.
  • She is familiar with tools like:
    • HubSpot
    • Go High Level
    • Five9
    • CallTrapper
    • Spreadsheets for workflow and client management
  • Previously, Rosalia spent over three years as a customer service representative in the BPO industry, where she served in both customer care and outbound calling capacities.
  • She is also available immediately and is amenable for full-time work.
  • Predictive Index Behavioral Profile - Operator
  • Strongest Behaviors
    • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
    • Methodical, steady, and even-paced; loses productivity when interrupted.
    • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Behavior Summary
    • Rosalia is helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, she will work within those standards to ensure repeated successes and high-quality results. Rosalia has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If she is responsible for establishing the process, she will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, she will expect that the process be followed consistently.
Employment History
Virtual Assistant
Industry:Property / Real EstateEmployment Period:January 2024 to April 2025 (15 Months)Duties and Responsibilities:
  • Lead Qualifier
  • Appointment Setting
  • Cold Calling
Customer Service Representative
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:January 2021 to January 2024 (36 Months)Duties and Responsibilities:
  • Customer Care Representative
  • Booking Agent
  • Outbound Call Taker
All Around Service Crew
Industry:Food & Beverage / Catering / RestaurantEmployment Period:January 2017 to January 2021 (48 Months)Duties and Responsibilities:Cashier & Dining Assembler
Service Crew
Industry:Food & Beverage / Catering / RestaurantEmployment Period:January 2016 to January 2017 (12 Months)Duties and Responsibilities:Pizza Maker Assembler
Cashier
Industry:Food & Beverage / Catering / RestaurantEmployment Period:January 2015 to January 2016 (12 Months)Duties and Responsibilities:Dining Assembler
Not Applicable
Skills

★★★ Advanced:
Customer Handling

★★ Intermediate:
Customer Experience

Work at Home Capabilities

Internet Bandwidth:

Not Applicable

Working Environment:

Private Room

Speed Test Result:

Not Applicable

Internet Type:

DSL

Hardware Type:

Desktop

Brand Name:

Not Applicable

Processor:

Not Applicable

Operating System:

Not Applicable