Rijemele has 15 years of relevant work experience in customer service, sales, and administrative support, spanning diverse industries including telecommunications, education, e-commerce, media and talent coordination, and financial services.

Key Skills:

1. Customer Relationship Management – 15 years
   Demonstrated consistently in all previous roles, from BPO to telecom and education sectors.

2. Sales and Upselling Techniques – 10+ years
   Evident in roles at The Career Academy, Telstra, and early sales roles in BPO; successfully integrated with support functions.

3. Team Coaching & Leadership – 2+ years
   Practiced as a Team Leader where she provided performance guidance and mentorship.

Software / Tools:

• CRM platforms (used across Telco and Education support roles)

• Order management and invoicing tools (from Temple and Webster experience)

• Telephony and helpdesk tools (likely through BPO/CS roles)
  Note: Specific platforms were not named in the CV, but proficiency is implied by context and job functions.

Predictive Index Behavioral Profile - Artisan

Strongest Behaviors

• Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
• Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.

• A relatively private individual, it takes Rijemele some extra time to connect to and trust new people. Serious and reserved.

Behavioral Summary

Rijemele is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

Rijemele is open to work  Full-time or Part-time and can start ASAP.