Candidate No. 655929
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Krystel Marie Danielle

Customer Support

Skills

★★★ Advanced:

Touch typing, Citrix CRM, CRM, Canva, more

★★ Intermediate:

Shopify, Zoho, Google Spreadsheet, Google Business Solutions, more

Hourly Rate Gauge

Today's value  AUD $11.59

$10.38

if $ 1 = PHP 42

$12.58

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time

Preferred Timezone:

Not Applicable

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $11.59 per hour or $2008.83 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments

Krystel Marie Danielle offers over 10 years of customer support and sales experience, including cold calling, healthcare billing, and telecommunications support. Her background shows a blend of technical support, lead generation, and social media management, with proven CRM and customer engagement skills.

  • She has booked appointments for a lead gen company and pitched sales for home/auto insurance.
  • She shows direct experience with outbound lead calls and appointment scheduling.
  • She also managed social media posts and boosted brand engagement.
  • She demonstrates content planning, branding awareness, and audience engagement
  • She provided troubleshooting support for telecom services, handled basic billing and customer inquiries. 
Key Skills
  • CRM Tools: Citrix, Zoho, and general CRM systems (Advanced)
  • Communication Tools: Slack, Google Suite, Microsoft Office (Advanced)
  • Touch Typing and Chat Communication (Advanced)
  • Content Creation & Design: Canva (Advanced)
  • E-commerce/Business Tools: Shopify, Google Business Solutions (Intermediate)

Predictive Index Behavioral Profile - Individualist

  • Risk-taking, daring, and focus on future goals; this individual is more concerned with where they’re going than either how they’ll get there, or where they’ve been. Adaptable, operates flexibly.
  • Makes decisions and takes action, even with little proof confirming their decision. Confident in their own ideas and unimpressed with tradition.
  • Flexible approach to “the book” often bends the rules and does things their own way. An innovative, "outside the box" thinker who is undaunted by failure.

Behavioral Summary

Krystel Marie Danielle is independent and individualistic in thinking and behavior. Has strong ideas and opinions and expresses them with confidence and certainty.

Having a willingness to take risk, this individual is likely to develop and act on ideas that are distinctly new or unconventional. This is a creative and nonconformist personality.

Employment History
SOCIAL MEDIA MANAGER
Industry:Retail / MerchandiseEmployment Period:December 2021 to February 2025 (38 Months)Duties and Responsibilities:Part-time Make engaging posts for brands' Social Media Platform. Schedule boosting. Manage engagements and notifications. Make a content/post everyday.
COLD CALLER
Industry:Not ApplicableEmployment Period:January 2022 to January 2022 (1 Month)Duties and Responsibilities:Part-time | Voice Attend and pitch sales to all the lead calls we receive/dial. Home and Auto insurance.
TECHNICAL SUPPORT REPRESENTATIVE
Industry:TelecommunicationEmployment Period:December 2018 to December 2020 (24 Months)Duties and Responsibilities:Full-time | Voice I was able to exercise my technical support skills with troubleshooting devices overseeing basic billing and customer service as well.
HEALTHCARE MEDICAL BILLER
Industry:Healthcare / MedicalEmployment Period:December 2017 to December 2018 (12 Months)Duties and Responsibilities:Full-time | Voice & E-mail Handled customer concerns for their Health Insurance. Account verification, policy clarification, medical codes checking, claims explanation.
CUSTOMER SERVICE REP/HEALTHCARE ADVOCATE
Industry:TelecommunicationEmployment Period:July 2013 to August 2016 (37 Months)Duties and Responsibilities:Full-time | Chat & Voice Exercised my skills in customer service with customers (during my tech support years) and also my communication skills conversing directly to platforms. clients (i.e. medical professionals)
COLD CALLER
Industry:Repair and Maintenance ServicesEmployment Period:April 2024 to April 2025 (12 Months)Duties and Responsibilities:Part-time role. Dial Lead calls for a lead generation company. Book appointment for my boss for a potential sale.
Education History

Field of Study:

Not Applicable

Major:

Nursing

Graduation Date:

January 2018

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Touch typing, Citrix CRM, CRM, Canva, Microsoft, Slack

★★ Intermediate:
Shopify, Zoho, Google Spreadsheet, Google Business Solutions

Work at Home Capabilities

Internet Bandwidth:

Greater than 100mbps

Working Environment:

Private Room

Speed Test Result:

https://www.speedtest.net/result/17651234169.png

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Lenovo

Processor:

12th Gen Intel(R) Core(TM) i5-1235U 1.30 GHz

Operating System:

Windows 11