- Providing call/text support outside business hours using Ring Central.
- Coordinating emergency requests to janitors and Property Managers.
- Generating end of day excel reports for the calls that came in during the after-hours shift and sending it to client using Outlook.
Work Experience & Industry Fit:
Predictive Index Behavioral Profile - Operator
Strongest Behaviors
Rommel is helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results.
He has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.