Candidate No. 643036
PLAY AUDIO
MARIA EVA

Customer Support

Skills

★★★ Advanced:

Calendar Management, Email management, Google Calendar, Customer Service, more

★★ Intermediate:

Project Coordination, Market Research, Cisco, Calendly, more

Hourly Rate Gauge

Today's value  AUD $10.77

$9.70

if $ 1 = PHP 42

$11.62

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time

Preferred Timezone:

Not Applicable

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $10.77 per hour or $1866.38 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments

Eva has over 11 years of cumulative experience in administrative and executive support, with 5.5 years in the corporate sector and 5 months in the virtual workspace. In her corporate role as an Executive Assistant to the Sales and Marketing Head at a leading construction and engineering company focused on the elevator system, she was responsible for managing the executive’s calendar and emails, organizing both domestic and international travel arrangements, including trips to Singapore and Malaysia, attending and recording departmental and client meetings, and assisting with timesheet checks for the team. In her recent virtual role with an American-based home and hotel services company, she managed the CEO’s email and calendar, coordinated the scheduling of cleaning personnel, processed payroll for a workforce of 50 employees, and prepared comprehensive reports on sales performance and manpower deployment.

 Additionally, she conducted competitor research and contributed to customer acquisition strategies to support business growth. Eva is proficient in various tools including Trello, Hubstaff, Google Workspace (Docs, Spreadsheets, Meet), Microsoft Teams, Microsoft Office (Word, Excel, PowerPoint, Outlook), and is also familiar with Canva for creating promotional materials. While she holds no specific certifications, her diverse toolset and hands-on experience reflect her adaptability and commitment to continuous learning.

 

 2. Career Highlights / Relevant Projects

  • Successfully supported senior executives in a construction and engineering industry, ensuring seamless coordination of meetings, travel, and interdepartmental communications.
  • Led comprehensive calendar and inbox management for C-suite executives, taking initiative in resolving conflicts and ensuring clear prioritization of tasks.
  • Spearheaded payroll processing for 50+ staff in her recent role, demonstrating her meticulous attention to detail and proficiency with HR-related responsibilities.
  • Contributed to competitive market research and report generation to inform business strategies in both corporate and virtual settings.
  • Handled sensitive information with discretion and maintained professionalism, serving as a trusted point of contact for internal teams and external partners.
  • Adapted quickly to virtual platforms and remote collaboration tools, showing resilience and flexibility during the transition from corporate to virtual environments.

 

3. Skill Proficiency + Tech / Software Proficiency

  • Skill Proficiency: Executive and administrative support, calendar and inbox management, travel coordination, meeting facilitation, report preparation, payroll processing, competitor research, and customer acquisition strategies. Detail-oriented, proactive problem solver, adaptable to shifting priorities, strong communication skills, and capable of managing confidential information with utmost discretion.

  • Tech / Software Proficiency: Proficient in Trello for project management, Hubstaff for workforce tracking, Google Workspace suite, Microsoft Teams, Microsoft Office (Word, Excel, PowerPoint, Outlook), and Canva for creative projects.

 

She can start immediately.

Predictive Index Behavioral Profile: Guardian

 

Strongest behavior:

  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.


Behavioral Summary:

  • A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Eva will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
  • Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.
Employment History
EXECUTIVE ASSISTANT
Industry:Repair and Maintenance ServicesEmployment Period:January 2025 to May 2025 (4 Months)Duties and Responsibilities:*** Provided high-level administrative support to executives, including email management, calendar management, meeting coordination, and travel arrangements. *** Managed and prioritised a high volume of emails, ensuring timely responses and flagging critical communications for executive review. *** Prepared, edited, and distributed reports, presentations, and other professional documents.
Corp. Planner/Admin Executive Officer & Customer Sales Representative
Industry:Electrical & ElectronicsEmployment Period:July 2018 to February 2025 (79 Months)Duties and Responsibilities:*** Coordinated interdepartmental meetings, prepared daily time records, and handled administrative documentation. *** Managed customer orders, processed invoices, and ensured timely shipments, achieving a 98% on-time delivery rate. *** Fostered strong client relationships by handling inquiries and providing order updates, improving customer satisfaction by 25%.
CUSTOMER SALES REPRESENTATIVE
Industry:Electrical & ElectronicsEmployment Period:April 2016 to February 2018 (22 Months)Duties and Responsibilities:*** Assisted clients with part number inquiries, coordinated with the sales team, and managed purchase orders to streamline operations. *** Monitored delivery schedules and updated clients, maintaining a 95% on-time fulfilment rate.
CUSTOMER SERVICE SUPERVISOR
Industry:Electrical & ElectronicsEmployment Period:July 2014 to March 2016 (20 Months)Duties and Responsibilities:*** Supervised customer service operations, provided support for sales inquiries, and facilitated smooth order processing. *** Ensure 100% Customer Satisfaction
IMPORT & EXPORT OFFICER/WAREHOUSE SUPERVISOR
Industry:Manufacturing / ProductionEmployment Period:February 2004 to July 2014 (125 Months)Duties and Responsibilities:*** Led the logistics and inventory management team, handling import/export processes and regulatory compliance with PEZA and BOC. *** Reduced stock discrepancies by implementing rigorous inventory tracking, achieving 100% inventory accuracy. *** Managed relationships with vendors, ensuring timely restocking and minimizing delays in order fulfilment.
Education History

Field of Study:

Business Studies/Administration/Management

Major:

Entrepreneurial Management

Graduation Date:

March 2003

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Calendar Management, Email management, Google Calendar, Customer Service, Customer Handling, Canva, MS Teams, Microsoft Outlook 2003, Microsoft Word 2007, Microsoft Excel, Data Entry, Data Encoding

★★ Intermediate:
Project Coordination, Market Research, Cisco, Calendly, Intercom, Customer Retention, Problem Analysis, TeamViewer, SAP, Microsoft Tools

Work at Home Capabilities

Internet Bandwidth:

Greater than 100mbps

Working Environment:

Private Room

Speed Test Result:

https://www.linkedin.com/in/evamaria0421/

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

LENOV0

Processor:

INTEL CORE i5

Operating System:

Windows 10