• Marvin brings over a decade of experience in the sales and customer support industry, particularly within the telecommunications and internet service sectors.
• His roles have consistently involved sales performance as part of key performance metrics, and he has demonstrated strong results in both direct sales and upselling in support-based environments.
• His most recent experience was with a leading telco services provider, where he worked as a Sales Associate for broadband and mobile services. In this role, Marvin was responsible for driving new customer acquisitions and service upgrades, offering tailored product recommendations, and providing customer service aligned with global standards.
• Earlier in his career, Marvin served in various technical and sales support roles across BPO companies, including support for high-profile clients in internet services and retail. At each stage—whether as a Technical Support Representative for Comcast and Sprint Wireless or in hybrid roles that combined tech troubleshooting and upselling—Marvin consistently contributed to revenue generation targets while maintaining service quality.
• While not directly employed in a construction role, Marvin’s educational background and early studies in B.S. Architecture (Technological Institute of the Philippines, 1993–1994) provide him with foundational knowledge relevant to the construction and infrastructure industry. This experience may support roles related to technical documentation, project coordination, or client support in construction services.
• Marvin holds a Certificate in Computer Science and completed three years of undergraduate study in Psychology. Notably, he also completed a year in B.S. Architecture, which can provide contextual understanding of construction-related processes and technical terminologies. He also underwent TESDA-accredited call center training and passed the Civil Service Sub-professional exam.
• Demonstrated ability to meet and exceed sales metrics across multiple roles in telco and retail service industries.
• Able to clearly explain technical features and translate client needs into tailored product offerings, useful in both tech and construction product sales.
• One year of formal architectural studies contributes to his ability to grasp technical plans and processes in construction-related roles.
•  Balances client relationship management with sales targets, ensuring high satisfaction and retention.
• Can start immediately.

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Marvin is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Marvin plans ahead, double checks, and follows up carefully on decisions and actions.