Industry:OthersEmployment Period:May 2024 to January 1970 (1 Month)Duties and Responsibilities:
- Develops and executes strategic business proposals, product launch plans, and marketing initiatives, driving increase in market penetration and revenue growth. Leads project management, team coordination, and process design for small to medium-sized businesses, improving operational efficiency and accelerating project timelines.
- Manages CRM, email marketing, social media, and SEO strategies, helping boost in customer engagement and lead conversion rates.
- Oversees graphic design, video editing, presentation creation, and WordPress management, enhancing brand visibility and user experience.
- Directs recruitment, client relationship management, event planning, and administrative tasks, ensuring seamless operations and contributing to an increase in client retention.
- COMPANIES SERVICED
- SAS Environment (Europe and Africa)
- Riipen (Canada)
- Global Connect (Canada)
- African Ubuntu Association (AUA) Canada/ Africa)
- Magda Wellness (Canada)
- SoulPool (Canada)
- Created Wealth Management (USA)
- Mend Join Make (USA)
- PLATFORMS USED: Microsoft 365, Google Workspace, WordPress, Squarespace, Mailchimp, Asana, Trello, ChatGPT, Kajabi, Wrike, Notion, Adobe Premiere Pro, LightSpeed VT, GoHighLevel
- JC is an experienced professional with a strong background in CRM management, client engagement, and digital operations.
- With over a decade of experience, he has worked extensively in managing and optimizing CRM platforms, email marketing automation, and customer relationship strategies to improve lead conversion and client retention.
- His expertise spans across various industries, including consulting, training, and business operations.
- He has completed specialized training in CRM platforms such as HubSpot, Salesforce, Ontraport, and GoHighLevel, as well as project management, email automation, and business process improvement. His technical proficiency allows him to implement and streamline customer interaction strategies effectively.
- Implemented and optimized CRM strategies to enhance lead nurturing, email automation, and customer retention for multiple businesses.
- Managed HubSpot, Salesforce, and Ontraport to track customer interactions, automate workflows, and improve client engagement.
- Developed and executed targeted email marketing campaigns using ActiveCampaign, Kajabi, and Mailchimp, leading to increased conversion rates.
- Led CRM integrations with websites and sales funnels to improve user experience and data tracking.
- Designed and executed customer segmentation and follow-up processes, improving personalized engagement and retention.
- Provided training and support for CRM usage, ensuring teams effectively utilized automation and customer relationship tools.
- Skill Proficiency:
- CRM Management (HubSpot, Salesforce, Ontraport, GoHighLevel)
- Email Automation & Customer Engagement
- Project & Operations Management
- Training and Development
- Business Process Optimization
- Digital Marketing & Social Media Strategy
- Tech / Software Proficiency:
- CRM & Email Automation: HubSpot, Salesforce, Ontraport, GoHighLevel, ActiveCampaign, Kajabi, Mailchimp, Zapier
- Project Management: Asana, ClickUp, Trello, Monday.com, Wrike
- Productivity & Collaboration: Microsoft 365 (Word, Excel, PowerPoint, OneDrive, Teams, Planner, Outlook, Power Automate), Google Workspace
- Website & Funnel Building: WordPress, Divi Builder, GetResponse, Squarespace
- Creative & Video Editing: Adobe Premiere Pro, Canva, CapCut, Clipchamp
- LMS Platforms: AccessAlly, LightSpeed VT
- AI Tools: ChatGPT
- Can start immediately.
Predictive Index Behavioral Profile - SpecialistStrongest Behaviors
- Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Behavioral SummaryJuan Carlos is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.
Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Juan Carlos, who takes responsibilities very seriously.