• Overall Assessment:
• Shaveh Alcos is a highly versatile professional with over 10 years of experience in data entry, administrative support, customer service, and IT support.
• He has a strong background in managing large datasets, organizing files, and troubleshooting system issues.
• Additionally, he has worked with various CRM tools and learning management systems (LMS), making him well-suited for roles requiring database management and student record organization.
• Data Entry & Administrative Support Experience:
  • Extensive Data Management Skills: Experienced in handling large volumes of data, ensuring accuracy, and organizing records efficiently. He has developed structured scheduling systems to prioritize tasks and ensure all reports are completed on time.
  • Administrative Support: Worked as an IT specialist and team manager, handling calendar management, scheduling, document organization, and client follow-ups. Experienced in preparing reports and supporting leadership teams.
  • Technical Proficiency: Skilled in CRM tools such as GoHighLevel and Apollo.io, as well as Microsoft Office applications for data processing and documentation.
• Experience with Learning Management Systems (LMS):
  • Created call flow training materials for T-Mobile employees using an LMS-style system, integrating visual instructions, interactive components, and structured learning pathways.
  • Worked with training and development processes, assisting in structuring training modules and supporting new hires in adapting to company systems.
  • Has some exposure to SharePoint and Axcelerate, rating his familiarity as 8/10, showing confidence in adapting to new LMS and document management tools.
• Recommendation:
  • Shaveh is a strong candidate for data entry and administrative support roles, particularly in environments that require accuracy, organization, and familiarity with LMS or CRM systems. His ability to adapt to new tools and manage large amounts of data efficiently makes him well-suited for roles involving student records, document management, and training coordination.

Predictive Index Behavioral Profile - Guardian

Strongest Behaviors

• Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
• Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
• Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.

Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Shaveh will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.