Industry:Not ApplicableEmployment Period:December 2012 to June 2017 (54 Months)Duties and Responsibilities:Highly motivated and results-oriented professional dedicated to fostering strong client relationships,
exceeding sales goals, and ensuring seamless transaction management. Thrives in fast-paced
environments and passionate about delivering exceptional customer service.
Core Responsibilities
● Client Relationship Management: Serve as the primary point of contact, building trust and providing exceptional support.
● Sales Achievement: Proactively drive sales activities to meet and exceed targets.
● Order Management: Efficiently manage all aspects of order processing.
● Team Collaboration: Provide assistance and support to other team members.
Key Skills & Attributes:
● Proven track record in sales and account management.
● Strong communication, negotiation, and problem-solving skills.
● Excellent customer service and relationship-building abilities.
● Ability to thrive in a fast-paced, high-pressure environment.
● Detail-oriented with a focus on accuracy and efficiency.
● Team player with a willingness to go the extra mile.
Tyrone has extensive experience spanning over a decade in business development, client management, and sales roles, making him highly relevant for this role. Below is a summary of his key roles:
Senior Manager - Business Development (Foundever, 2022 - 2024):
Spearheaded proposal development, bid management, and sales support.
Demonstrated expertise in research, crafting persuasive content, and maintaining strong sales strategies.
Key skills include proposal writing, bid management, content creation, and collaboration.
Business Development Manager (Multiple Organizations, 2018 - 2024):
Experience with NimbleTalentz, Make Technology, Netop, and StraightArrow Creative Process Outsourcing.
Proven ability in lead generation, client acquisition, and building long-term client relationships.
Expertise in strategic planning, negotiation, and managing performance metrics.
Client Success Manager (Professional Advantage & Ingram Micro, 2012 - 2018):
Focused on nurturing client relationships and maximizing satisfaction.
Strong track record in client advocacy and implementing tailored strategies for retention and upselling.
Business Development & Lead Generation
Sales Strategy and Proposal Writing
Relationship Management & Client Retention
Data Analysis, Performance Tracking, and CRM Proficiency
A proven track record in exceeding sales quotas across various industries and geographies.
Strong strategic thinking and adaptability to align offerings with client needs.
Demonstrated expertise in CRM tools such as Salesforce and HubSpot, crucial for business development.
Effective communicator with excellent collaboration skills.
Behavioral Summary:
He is confident, independent self-starter with competitive drive, initiative, a sense of urgency, and the ability to make decisions and take responsibility for them. Can react and adjust quickly to changing conditions and come up with ideas for dealing with them.