Candidate No. 631504
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Jake

Sales

Skills

★★★ Advanced:

Chat Support, more

★★ Intermediate:

Customer Service, Lead Generation, Cold Calling, more

Hourly Rate Gauge

Today's value  AUD $13.23

$11.76

if $ 1 = PHP 42

$14.50

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time

Preferred Timezone:

Not Applicable

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $13.23 per hour or $2293.73 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments

 

Jake Lagman has a diverse background in sales, lead generation, and customer service. Below is a summary of his key roles:

  1. Business Development Representative (In Depth Research, 2023 - 2024):

    • Managed a database of over 1,000 companies, filtering and prioritizing potential leads.

    • Conducted in-depth research to identify decision-makers and build initial client relationships.

    • Maintained organized records in Excel to support sales team activities.

  2. Lead Generation Specialist (Cloudstaff Philippines, 2023):

    • Conducted prospect research using social media and directories.

    • Managed outreach efforts via email, phone, and other channels.

    • Tracked and reported lead generation metrics, such as conversion rates and revenue impact.

  3. Customer Service Representative (IQor Philippines, 2017 - 2022):

    • Provided technical support, resolved customer inquiries, and managed accounts.

    • Promoted products and services to existing customers, aligning with sales goals.

  4. Outbound Caller (D&D Universal Homes, 2019 - 2020):

    • Specialized in cold calling potential real estate clients.

    • Qualified prospects through targeted questioning to determine readiness to engage.

Key Skills and Attributes:

  • Expertise in lead generation and qualification.

  • Strong organizational skills and data management capabilities.

  • Proficiency in tools for research and outreach (e.g., Sales Navigator).

  • Effective communication and client relationship-building skills.

Strengths:

  • Demonstrated ability to generate and manage leads at scale.

  • Experience in both technical and client-facing roles, providing a versatile skill set for business development.

  • Familiarity with metrics tracking and performance analysis, critical for a data-driven role.

Behavioral Summary:

Jake is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one.A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.

Employment History
Cold Calling
Industry:Property / Real EstateEmployment Period:December 2018 to December 2019 (12 Months)Duties and Responsibilities:Cold calling potential clients: An outbound caller will initiate calls to people who have shown some interest in buying, selling or renting properties, but have not yet taken the next step to engage with the agency. Qualifying prospects: The caller will ask a series of questions to determine whether the prospect is a good fit for the agency's services, whether they are ready to buy, sell or rent, and what their specific needs and preferences are.
Customer Service Representative
Industry:Not ApplicableEmployment Period:January 2017 to January 2022 (60 Months)Duties and Responsibilities:Responding to Inquiries: Handle customer inquiries via phone, email, or chat, assisting with account management and troubleshooting. Resolving Complaints: Address customer concerns to ensure satisfaction, escalating issues when needed. Technical Support: Provide support on technical issues related to telecommunications services. Account Management: Set up new services, update customer information, and process payments. Product Promotion: Promote new products and services to existing customers.
Lead Generation
Industry:Not ApplicableEmployment Period:January 2023 to January 2023 (1 Month)Duties and Responsibilities:Sales support Identifying Prospects: Research potential customers via social media, directories, and events. Data Collection: Gather and analyze contact details, interests, and buying patterns. Outreach: Connect with prospects through email, phone, and other channels to assess interest. Lead Nurturing: Share relevant information to build trust and guide prospects toward purchasing. Metrics Tracking: Monitor and report on lead generation metrics, including conversion rates and revenue.
Business development representatives Sale support
Industry:Retail / MerchandiseEmployment Period:December 2022 to December 2023 (12 Months)Duties and Responsibilities:List Processing & Filtering: Manage and process a list of 1,000+ companies, meticulously filtering and prioritizing potential leads that are not existing clients, using data analysis tools for accuracy. In-Depth Research: Utilize sales navigator and other research tools to identify key decision-makers within companies and gather crucial contact information. Relationship Building: Establish rapport with potential clients through effective communication, assessing business opportunities and gathering insights to support sales efforts. Data Documentation & Organization: Maintain detailed records of qualified leads and contacts, organizing the information in Excel to ensure easy access and usability for the sales team.
Business Development Manager
Industry:Computer / Information Technology (Software)Employment Period:July 2024 to December 2024 (5 Months)Duties and Responsibilities:Generate leads through research, cold calling, emailing, and networking. Qualify prospects and assess client needs. Prepare and send customized quotations based on client requirements. Follow up consistently to nurture leads and build relationships. Negotiate and close sales deals effectively. Process confirmed sales orders and coordinate with internal teams for fulfillment. Maintain accurate records of all activities in the CRM system. Provide post-sale support and ensure client satisfaction. Monitor market trends and competitor activities to identify new opportunities.
Sales support
Industry:OthersEmployment Period:December 2024 to April 2025 (4 Months)Duties and Responsibilities:Conduct high-volume cold calling to potential clients to introduce Worktrend’s payroll services. Qualify leads by understanding their current payroll setup, challenges, and needs. Present and explain Worktrend’s unique benefits, focusing on personalized 1-on-1 support. Prepare and send customized quotes tailored to the client’s payroll requirements. Follow up with prospects to answer questions, handle objections, and move deals forward. Close sales and coordinate with internal teams to process new client accounts. Maintain detailed records of all calls, leads, quotes, and sales activities in the CRM. Stay informed about payroll industry trends and competitor offerings to improve outreach strategies.
Not Applicable
Skills

★★★ Advanced:
Chat Support

★★ Intermediate:
Customer Service, Lead Generation, Cold Calling

Work at Home Capabilities

Internet Bandwidth:

Between 5mbps to 100mbps

Working Environment:

Private Room

Speed Test Result:

Not Applicable

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Not Applicable

Processor:

Not Applicable

Operating System:

Not Applicable