• Francesco is a dedicated professional with extensive experience across multiple industries, including the financial services sector and the culinary field.
• With over eight years of diverse professional experience, he has proven his ability to adapt and excel in varied roles, including technical support, customer relations, and kitchen management. 
• Worked as a Merchant Disputes Account Specialist in consumer and community banking. His role demanded proficiency in dispute resolution, client communication, and maintaining operational standards.
• Held the position of Global Expert and Technical Support. Managed customer concerns while ensuring technical efficiency, enhancing client satisfaction.
• Advanced roles in the food industry as Head Chef/Manager and Assistant Head Chef, overseeing kitchen operations, menu development, and staff management.
• In his financial services role, managed high-stakes merchant dispute cases, ensuring accuracy and timely resolutions.
• Enhanced technical support procedures during his tenure with Sling TV, improving customer satisfaction scores.
• Spearheaded menu development and operational improvements as Head Chef, which increased customer retention and sales at a culinary establishment.
• Advanced knowledge of operational systems relevant to customer service and banking, as well as culinary management.
• Can start immediately.

Predictive Index Behavioral Profile - Guardian

Strongest Behaviors

• Drive to protect the company against risk by doing things in general accordance with established standards.
• Careful; usually follows a plan to avoid making mistakes. Generally has proof to support decisions before taking action.
• Detail-oriented and helpful; works comfortably as part of a team and often checks work.

Behavioral Summary
A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Francesco will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.