- Demonstrated exceptional communication and customer service skills, achieving over Php 150 million in project sales (playground equipment, safety surfacing, and shade projects) through virtual interactions with customers across the United States.
- Worked as an Accounting Associate and QuickBooks Estimator, utilizing QuickBooks Online to prepare detailed proposals for customers, including material, installation, and other project-related costs. Also responsible for creating invoices for deposits and final payments, generating purchase orders for suppliers, and updating the chart of accounts.
- Converted marketing leads into successful sales by effectively communicating with customers via email and calls, addressing their product and service needs, and ensuring projects were completed on time.
- Maintained high levels of customer satisfaction by providing exceptional sales service, assessing customer needs, offering product information, and fostering trust-based relationships with a "go the extra mile" mindset.
- Possessed in-depth product knowledge and collaborated with teammates to ensure seamless customer service and support.
- Received recognition and rewards from management for consistently achieving outstanding sales results, including a record-breaking month with six project wins.
- Reviewed and refined proposals created by other sales assistants to ensure accuracy, completeness, and alignment with customer expectations, offering constructive feedback for improvement.
Marjorie has over 12 years of experience as an Accounting Analyst & Admin, demonstrating a robust background in auditing, bookkeeping, financial reporting, and inventory reconciliation. Her professional journey spans multiple industries, including corporate shared services, manufacturing, and freelancing for international clients in sectors such as electrical services and recreational systems. She also has over 4 years of experience excelling in sales and customer relations, consistently exceeding targets and delivering projects of substantial value.
Notable certifications include:
Her educational foundation includes a Bachelor of Science in Accountancy and ongoing Master's studies in Business Administration.
Skill Proficiency and Software Expertise
Marjorie has part-time work with minimal hours on weekends and is available to commence work immediately should the schedule fall between Mondays and Fridays.
Operator - The Predictive Index