• Aidan is a dedicated professional with over 6.5 years of experience in the BPO and property management sectors.
• Throughout her career, she has showcased strong skills in customer service, technical support, and administrative roles, consistently delivering high-quality service to both clients and internal teams.
• Her background highlights an ability to manage complex tasks, support customer satisfaction, and lead after-hours teams in a fast-paced environment.
• She's experience spans across several industries, including BPO, property management, and real estate. Notable roles include:
• She worked in customer-facing roles where he processed credit card applications, provided troubleshooting for internet services, and offered billing support through phone and chat interactions.
• She has focused on administrative and leadership roles in property management.
• Her tasks included handling vendor communications, processing invoices, data entry, and managing after-hours emergency service requests to ensure tenant satisfaction.
• Her recent role as an Afterhours Maintenance Team Lead, she supervises associates to ensure that emergency service requests are resolved promptly, showcasing his ability to lead and manage critical operations.
• Successfully led the after-hours maintenance team, ensuring timely handling of all emergency requests.
• Managed communication and vendor relations in property management, contributing to operational efficiency and tenant satisfaction.
• Gained comprehensive experience in real estate research, providing valuable information for brokers and agents.
• She is highly skilled in administrative and customer service functions, proficient in Microsoft Word, Excel, Google Sheets, and various CRM platforms. His technical proficiency includes:
  • Data entry
  • Credit card reconciliation
  • Phone, email, and chat support for customer and technical service inquiries.
• Can start immediately.

Predictive Index Behavioral Profile - Altruist

Strongest Behaviors

• Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
• Teaches and shares; often working collaboratively with others to help in any capacity.
• Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.

Behavioral Summary

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Aidan is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Aidan gets along easily with a wide variety of people.