Candidate No. 601454
PLAY AUDIO
Joachim Anne

Customer Support

Skills

★★★ Advanced:

Reporting Analysis, Data Analysis, Project Management, Project Planning, more

★★ Intermediate:

Appointment Setting, Email management, Customer Support, Social Media Management, more

Hourly Rate Gauge

Today's value  AUD $11.59

$10.38

if $ 1 = PHP 42

$12.58

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

Preferred Timezone:

Not Applicable

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $11.59 per hour or $2008.83 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
 
  • Joachim Anne has extensive experience as a Virtual Assistant, specializing in customer support, back-office analysis, and administrative tasks.
  • She holds a Bachelor of Business Administration degree from the University of St. La Salle, Bacolod (2018-2021), demonstrating a solid academic foundation that aligns well with their professional expertise.
  • Notable achievements include managing Amazon-related operations such as inventory control, repricing, and resolving stranded items, alongside creating detailed reports and handling reimbursements.
  • She has experience in social media management, including scheduling posts, content creation, and image editing.
  • Previous roles in customer support and online teaching further emphasize her adaptability and diverse professional capabilities.
  • She is proficient in a variety of skills, including customer support (via email, chat, and calls), e-commerce management, and social media tools.
  • She is adept at using platforms like Canva and various social media channels and demonstrate strong capabilities in time management, multitasking, communication, and problem-solving, which are vital for administrative and client-focused roles.
Predictive Index Behavioral Profile -  Altruist

Strongest Behaviors
  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
Behavioral Summary

Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Joachim Anne is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Joachim Anne gets along easily with a wide variety of people.


 
Employment History
VIRTUAL ASSISTANT
Industry:Not ApplicableEmployment Period:January 2022 to January 2024 (24 Months)Duties and Responsibilities:Purchasing Assistant - working with Amazon tasks, weekly report, reimbursement, inventory, repricing and fixing stranded ASINs. Social Media Managing - Scheduling post for all social media accounts and amazon, editing images using CANVA, creating contents.
CUSTOMER SUPPORT/BACK OFFICE ANALYST
Industry:Not ApplicableEmployment Period:January 2020 to January 2022 (24 Months)Duties and Responsibilities:Prepaid Debit Card Account Health Care Account Answering a high volume of calls and at the same time replying to emails and checking documents sent by our customers.
STUDENT ASSISTANT
Industry:Not ApplicableEmployment Period:January 2018 to January 2020 (24 Months)Duties and Responsibilities:Assisting students and teachers with their schedules and payrolls
51 TALK ONLINE TEACHER
Industry:Not ApplicableEmployment Period:January 2018 to January 2020 (24 Months)Duties and Responsibilities:Preparing and delivering lessons to improve student's reading, writing and conversational skills in English language.
Education History

Field of Study:

Not Applicable

Major:

Business Administration

Graduation Date:

January 2021

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Reporting Analysis, Data Analysis, Project Management, Project Planning

★★ Intermediate:
Appointment Setting, Email management, Customer Support, Social Media Management

Work at Home Capabilities

Internet Bandwidth:

Not Applicable

Working Environment:

Private Room

Speed Test Result:

Not Applicable

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Not Applicable

Processor:

Not Applicable

Operating System:

Not Applicable