Candidate No. 598310
PLAY AUDIO
Christian

Customer Support

Skills

★★★ Advanced:

Video Editing, Content Editing, Photo Editing, CRM, more

★★ Intermediate:

Communication Skills, Problem solving, Product Analysis, Customer Handling, more

Hourly Rate Gauge

Today's value  AUD $10.77

$9.70

if $ 1 = PHP 42

$11.62

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $10.77 per hour or $1866.38 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Christian is an accomplished professional with a dual background in insurance and creative multimedia design.
  • With several years of experience as an Insurance Specialist in both the telecommunications and financial industries, he has demonstrated expertise in claims management, policy assessment, and client service.
  • His technical skills are complemented by a strong proficiency in graphic and video design, making him a versatile candidate who merges analytical precision with creative communication.
  • Managed insurance claims, verified coverage, and provided clients with appropriate policy recommendations.
  • Monitored accounts, resolved billing issues, and contacted clients regarding overdue payments.
  • Provided assistance through phone and email, resolving technical issues for customers.
  • Experience includes work in the finance, insurance, and business process outsourcing (BPO) industries, showcasing adaptability and customer-oriented service.
  • Delivered consistent results in claims processing and client assistance, ensuring fair compensation and high client satisfaction.
  • Successfully managed multiple client interactions in a fast-paced technical support role, resolving issues efficiently to maintain operational standards.
  • Proven ability to bridge analytical and creative domains, contributing to both technical tasks and design-related projects.
  • Strong expertise in insurance claims management, risk assessment, and client relationship management.
  • Proficient in multimedia editing, including video and graphic design, which he applies to enhance brand presence and communication.
  • Technical skills include customer service platforms, data analysis, and computer systems for insurance management.
  • Can start immediately.
Predictive Index Behavioral Profile - Altruist

Strongest Behaviors
  • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
Behavioral Summary
Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.

A pleasant and extraverted person, Christian is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Christian gets along easily with a wide variety of people.

Employment History
Insurance Specialist
Industry:InsuranceEmployment Period:May 2023 to September 2024 (16 Months)Duties and Responsibilities:Managing insurance claims and verifying coverage Assisting clients with claims and ensuring fair compensation Reviewing and recommending insurance policies that are suitable for clients
Technical Support
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:July 2022 to April 2023 (9 Months)Duties and Responsibilities:Handling customer technical support cases through phone and email submission and Achieving computer system objectives through collecting relevant data, identifying and evaluating options, and suggesting a course of action.
Junior Credit Advisor
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:May 2018 to June 2022 (49 Months)Duties and Responsibilities:Monitoring or keeping track of accounts to identify outstanding debts. Finding and contacting clients to ask about their overdue payments and Investigate historical data for each debt or bill, and we also resolve billing and customer credit issues.
Education History

Field of Study:

High School

Major:

N/A

Graduation Date:

April 2011

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Video Editing, Content Editing, Photo Editing, CRM, Insurance Consulting

★★ Intermediate:
Communication Skills, Problem solving, Product Analysis, Customer Handling, Customer Experience

Work at Home Capabilities

Internet Bandwidth:

Greater than 100mbps

Working Environment:

Private Room

Speed Test Result:

https://drive.google.com/file/d/1q4koM1drKvSE7OEG2WhUwrgDkCCqBYbX/view?usp=sharing

Internet Type:

Fiber

Hardware Type:

Desktop

Brand Name:

DESKTOP-INNJ2AK

Processor:

AMD RYZEN 5 5600G

Operating System:

Windows 11