Candidate No. 597537
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Erika Kris

Administrative

Skills

★★★ Advanced:

Data Entry, Customer Service, Property Management, Cold Calling, more

★★ Intermediate:

Photo Editing, Ad Posting, more

Hourly Rate Gauge

Today's value  AUD $11.59

$10.38

if $ 1 = PHP 42

$12.58

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time

Preferred Timezone:

Not Applicable

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $11.59 per hour or $2008.83 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments

Erika is a highly experienced Virtual Administrative Assistant with over 10 years of expertise in customer service, data entry, technical support, and virtual assistance. She has worked in multiple industries, handling administrative tasks, social media management, and customer interactions.

Erika is proficient in various tools, including Salesforce, QuickBooks, Monday.com, Microsoft Teams, Canva, and HubSpot CRM, making her well-equipped to manage data, communication, and content creation. Her ability to handle customer inquiries, process orders, and create engaging marketing content aligns well with the requirements of this role.

Predictive Index Behavioral Profile - Guardian

Strongest Behaviors

  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following “the book.”
  • Cautious; follows a well-established and proven plan to avoid making mistakes. Does the background research necessary to have proof to support decisions before action is taken.
  • Detail-oriented and accommodating; most comfortable working as part of a well-dened team for which they produce high-quality output and decisions.

Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Erika Kris will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

 

Employment History
Industry:Not ApplicableEmployment Period:January 1970 to January 1970 (1 Month)Duties and Responsibilities:CUSTOMER SERVICE - 8 years of experience, providing technical support, email support, and chat support across various platforms. DATA ENCODER - 4 years of experience as a data encoder, where I was responsible for accurately entering, updating, and maintaining large volumes of data in various systems. VIRTUAL ASSISTANT - 6 months of experience, specializing in property sourcing and data encoding. Organizational and Time Management Problem-Solving Abilities Data Confidentiality Awareness Understanding of Data Protection Rules
Data Entry
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:February 2012 to November 2016 (57 Months)Duties and Responsibilities:I have 4 years of experience as a data encoder, where I was responsible for accurately entering, updating, and maintaining large volumes of data in various systems. My role involved handling confidential information, ensuring data accuracy, and meeting deadlines for data input tasks. I developed strong typing skills, attention to detail, and the ability to quickly identify and correct errors. Additionally, I became proficient in using data management software such as Excel and other databases, contributing to the efficient organization and retrieval of data.
Customer Service Representative
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:February 2017 to May 2020 (39 Months)Duties and Responsibilities:Delivered high-quality customer service and resolved inquiries. Assisted in a food delivery campaign and exceeded performance targets.
Virtual Assistant
Industry:Property / Real EstateEmployment Period:June 2020 to December 2021 (18 Months)Duties and Responsibilities:Assisted in property sourcing, client communication, and research. Supported administrative tasks and managed schedules.
Technical Support
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:January 2022 to August 2024 (31 Months)Duties and Responsibilities:I have 2 years of experience in customer service, providing technical support. I handled customer inquiries, resolved technical issues, and ensured high levels of customer satisfaction. My combined experience has equipped me with strong communication, problem-solving, and analytical skills, along with the ability to work efficiently in fast-paced environments.
Cold Caller
Industry:OthersEmployment Period:September 2024 to December 2024 (3 Months)Duties and Responsibilities:Generated leads and set appointments through outbound calls. Managed databases and tracked customer interactions.
Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

null

Graduation Date:

May 2010

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Data Entry, Customer Service, Property Management, Cold Calling, Virtual Assistant Skills

★★ Intermediate:
Photo Editing, Ad Posting

Work at Home Capabilities

Internet Bandwidth:

Greater than 100mbps

Working Environment:

Private Room

Speed Test Result:

https://www.speedtest.net/result/17093069864

Internet Type:

Fiber

Hardware Type:

Desktop

Brand Name:

HP

Processor:

Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz 3.30 GHz

Operating System:

Windows 10