Industry:Not ApplicableEmployment Period:January 2023 to January 2024 (12 Months)Duties and Responsibilities:email correspondence, including responding to inquiries,
scheduling meetings, and organizing communication flow.
Maintain accurate financial records by entering data into
accounting software and organizing receipts and invoices.
Candidate No. 549411
PLAY AUDIO
Jacquiline Jane
Administrative
Phone Support Agent
Email Support Agent
Chat Support Agent
Skills
★★★ Advanced:
Google Spreadsheet, Microsoft Excel, QuickBooks, Microsoft Office, more
★★ Intermediate:
Slack, Canva, Salesforce CRM, Tableau, more
Hourly Rate Gauge
Today's value AUD $11.59
$10.38
if $ 1 = PHP 42$12.58
if $ 1 = PHP 30Currency Fluctuation Range
*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.
Employment Preferences
Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, US Pacific Standard Time, US Mountain Standard Time, US Central Standard Time, US Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)
Part Time: AUD $11.59 per hour or $1004.42 per month
Full Time: AUD $11.59 per hour or $2008.83 per month
*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
Employment History
General Virtual Assistant
Training Supervisor
Industry:Not ApplicableEmployment Period:January 2022 to January 2023 (12 Months)Duties and Responsibilities:Identifying training needs, setting learning objectives, and outlining
the content and structure of training modules
Ensuring that training programs comply with relevant regulations,
industry standards, and company policies.
Lead Trainer
Industry:Not ApplicableEmployment Period:January 2019 to January 2022 (36 Months)Duties and Responsibilities:Promoted new products and services by conducting
Supplemental learning with tenured agents
Responsible for data creation, data cleaning and data
validation, using Excel, of large datasets
Customer Support
Industry:Not ApplicableEmployment Period:January 2014 to January 2019 (60 Months)Duties and Responsibilities:Addressing customer inquiries, resolving billing issues,
explaining products and services, and ensuring overall
customer satisfaction.
Identifying opportunities for upselling or cross-selling
additional services, such as upgrading a customer's plan or
adding new features.
Education History
Field of Study:
Not Applicable
Major:
Not Applicable
Graduation Date:
January 2010
Located In:
Philippines
License and Certification:
Not Applicable
Skills
★★★ Advanced:
Google Spreadsheet, Microsoft Excel, QuickBooks, Microsoft Office, Gmail
★★ Intermediate:
Slack, Canva, Salesforce CRM, Tableau, Looker
Work at Home Capabilities
Internet Bandwidth:
Greater than 100mbps
Working Environment:
Private Room
Speed Test Result:
https://www.speedtest.net/result/16061079964
Internet Type:
Fiber
Hardware Type:
Laptop
Brand Name:
HP
Processor:
Intel i5 - 7200U 2 Cores
Operating System:
Windows 10
- Jacquiline has been working for more than 10 years in different local companies in BPO, Marketing, and Electronics industries. She handled different positions such as General Virtual Assistant, Training Supervisor, and Customer Support. She started her freelancing career in 2023 and worked with US clients. She supported the following task:
- Email management
- Calendar management
- Bookkeeping
- Data processing and Creation
- Data entry
- Training
- Customer service
- Admin support
- She is proficient in Microsoft 365, Slack, Quickbooks, Salesforce, Canva, Monday.Com, Tableau, Alphine IQ, and Microsoft tools.
- Jacquiline is available to start immediately and she is amenable to working the day shift for any part-time or fulltime position.
Predictive Index Behavioral Profile - GuardianStrongest Behaviors
- Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
- Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
- Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
Behavioral SummaryA very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Jacquiline Jane will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.