Candidate No. 543670
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INA KRYSTEL

Administrative

Phone Support Agent

Human Resources Personnel

Back-Office Administrator

Skills

★★★ Advanced:

Project Planning, Customer acquisition management, Preventive action, Written Communication, more

★★ Intermediate:

Canva, Corporate communications, more

Hourly Rate Gauge

Today's value  AUD $9.45

$8.60

if $ 1 = PHP 42

$10.08

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $9.45 per hour or $1638.46 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Ina has 5 years of total working experience within business outsourcing, and manpower agencies catering to local clients here in the Philippines 
  • She is a earns her Bachelors Degree in Psychology in the year 2022 
  • She mostly exposed in the recruitment field when she worked to a manpower agencies who supplies manpower resources for construction companies 
  • She was part of a one man team where she handled 
    • Posting job advertisements 
    • Sourcing candidates 
    • Screening resume 
    • Conducting interviews 
    • Managing clients 
    • Onboarding newly hired employee
    • Managing timesheet and payroll 
  • She has worked with roles like construction workers, Engineers, Safety officers, Civil Engineers, Foreman, and Electrical Technicians 
  • She has mostly used Facebook, LinkedIn, and JobStreet for sourcing candidates 
  • She can start as soon as possible 
Predict Index Behavioral Profile- Collaborator 
https://www.predictiveindex.com/reference-profile/collaborator/

Strongest Behaviors 
  • Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur. Opinionated; slow to change.
  • Casual with rules. Focused on the goal, not how to get there; willing to bend the rules. Delegates implementation details.
  • Patient, stable, and consistent; does things generally systematically and is not inclined to change these systems
Behavioral Summary 
  • Ina Krystel is a warm, informal, outgoing, and congenial person who gets along comfortably with most people, meets new people easily and enjoys doing so, and works as well in group situations as well as one-on-one. A persistent, eager helper; has the kind of comfort with intangibles required to do work requiring an intuitive understanding of others’ viewpoints and feelings.
Employment History
ESL Online Teacher
Industry:EducationEmployment Period:April 2019 to April 2021 (24 Months)Duties and Responsibilities:-Preparing lesson plans in accordance with students' learning needs.
-Designing and presenting educational material.
-Tailoring lessons to accommodate differences in learning style and speed.
-Evaluating students' progress.
-Preparing and disseminating progress reports at regular intervals.
-Remaining knowledgeable about and respectful of cultural differences within the classroom.
-Assisting students with their technical difficulties, where possible.
Customer Service Representative
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:June 2021 to May 2022 (11 Months)Duties and Responsibilities:- Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that they’re still satisfied with any purchases
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns
-Troubleshooting common issues with a product or service
- Working with a team & other departments to find appropriate solutions
Admin Associate
Industry:Human Resources Management / ConsultingEmployment Period:March 2023 to June 2023 (3 Months)Duties and Responsibilities:In-depth knowledge of administrative recordkeeping practises.
-Experience in handling confidential and sensitive information.
-Excellent written and verbal communication skills.
-Provides front-line customer service, greets visitors, answers phones, responds to email inquiries, and distributes mail.
-Compiles and prepares documents, reports, folders, and charts.
-Enters information from human resources, financial, or information systems.
-Maintains reports, documentation, and operational or procedural manuals.
-Tracks and compiles data; researches and prepares reports.
-Interacts with supply and service vendors and serves as point of contact for space, equipment, or facility issues.
-Coordinates with other departments in response to technical needs or to resolve problems.
-Manages calendars which often require coordination with other staff.
-Informs supervisor of potentially controversial matters or other key issues.
-Coordinates and books travel plans and create for Rockstar or Top shining Employees itineraries.
Human Resource Head (HR. Head)
Industry:Human Resources Management / ConsultingEmployment Period:January 2022 to February 2024 (25 Months)Duties and Responsibilities:-Schedules and organizes meetings including recording and distributing minutes.
-Identifying, evaluating and solving hiring challenges.
-Recruiting top talent to higher positions.
-Recruiting local manpower with a different educational attainment category for specific vacancy
-Job posting, Job interviews to screening and orientation company house rules and contractors policy
-Assisting Employee Contract Signing, Offboarding, Resignation Clearance. 
-Monthly Onsite visit in different Demolishment Projects, Over all managing All HR matters 
-Mediating and suggesting solutions to employee and contractors disputes
-Interviewing potential candidates and making recommendations and referrals for specific places and vacancies
-Compiling information about compensation and benefits packages based. 
 -Provide reports on all areas of HR, Payroll, Time Tracking and Learning and Development, including the application of Employment Law, HR policy, Employee Relations with best practice and workforce  development.
- Advise and strategise on the development of effective employment policies across the company.  
-Provide professional leadership, support and development to HR staff, in order to increase knowledge, share best practice and to ensure that relevant professional standards are met.
-Ensure that the company complies with current regulations, accepted professional standards, policies and procedures and legislation (including legislation on data protection, the Equality Act and health and safety).  
-Manage the execution of the HR Strategy and core areas of the HR department including Recruitment, -Employee Relations, Workforce Administration, Employee Engagement, Payroll, Reward and 
-Recognition, as well as maintaining and improving HR systems and management of the HR budget.  
-Drive the continuous improvement agenda with focus on engagement & welfare activities, maximising productivity, devolving HR responsibilities to line managers and building leadership capability.
-Take a lead role in transforming and strengthening the organizational culture, ensuring that the company values and approach are displayed.
-Execute a plan for diversity, equality, and inclusion that aligns with company values, business strategy and commitments.
-Regularly coach, mentor and support senior and high potential colleagues to identify individual strengths and development needs, develop and maintain effective relationships and encourage retention.
-Ensure managers are sufficiently skilled and enabled to access appropriate guidance and information to manage workforce issues. 
Education History

Field of Study:

Psychology

Major:

Psychology

Graduation Date:

January 2022

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Project Planning, Customer acquisition management, Preventive action, Written Communication, Time Management, Recruiting, Employee engagement, Recruiter Customer Service

★★ Intermediate:
Canva, Corporate communications

Work at Home Capabilities

Internet Bandwidth:

Between 5mbps to 100mbps

Working Environment:

Private Room

Speed Test Result:

https://www.speedtest.net/result/15826090438

Internet Type:

DSL

Hardware Type:

Laptop

Brand Name:

Dell Inspiron 14 7000

Processor:

Intel Core i7

Operating System:

Windows 10