Candidate No. 542522
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Theresa May

Virtual Assistant

Executive Assistant

Skills

★★★ Advanced:

SEO, Shopify, Product Listing, QuickBooks, more

★★ Intermediate:

CMS, Zendesk, Customer Relations, Social Media Management, more

Hourly Rate Gauge

Today's value  AUD $11.59

$10.38

if $ 1 = PHP 42

$12.58

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time Part Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time

Hourly & Monthly Rate:
(inclusive of service fee)

Part Time: AUD $11.59 per hour or $1004.42 per month
Full Time: AUD $11.59 per hour or $2008.83 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Thea has been working for almost 11 years. She worked as a Supervisor and Freelance Virtual Assistant in hotels, healthcare, retail and manufacturing industries, catering to clients based in the US, Australia and other European countries.
  • She performed the following 
    • Email and Chat Support
    • Social Media Management
    • Invoices and Bookkeeping
    • Scheduling hotel, travels for her client
    • Sales and Financial Report
    • Project Management
  • She is proficient with Zendesk, Gorgias, FreshDesk, Slack, Monday.com. Trello, Asana, Practice Fusion, NextGen Athena, Cisco, Xero, QuickBooks, ShipHero, Becool, Shopify Magento 2, Canva and WordPress.
  • She can start immediately . For any full-time position. 
Predictive Index Behavioral Profile-  Persuader

Strongest Behaviors
  • Proactively connects quickly to others; open and sharing. Builds and leverages relationships to get work done.
  • Comfortably fluent and fast talk, in volume. Enthusiastically persuades and motivates others by considering their point of view and adjusting delivery.
  • Collaborative; usually works with and through others. Intuitive understanding of team cohesion, dynamics, and interpersonal relations.
Behavioral Summary
 

Theresa May is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.

Has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.

Employment History
Freelance Virtual Assistant
Industry:Retail / MerchandiseEmployment Period:December 2017 to September 2023 (69 Months)Duties and Responsibilities:
  • Focus on Email and Chat support
  • Manage Shopify return and cancellation Check on the reason for the Delivery delay
  • Send out Sales Reports Manage
  • Social Media Account Manage
  • Invoices and Bookkeeping

Healthcare Clients Work as Prior Authorization, Referrals, and Credentialing Work with Claims Denial, Lien Process Manage Accounts Receivable and Payables Verify Insurance and Benefits Manage IVR and Reporting Manage Team Executive Assistant Manage Calendar and Meetings Scheduling hotel, travel and other personal stuff reminder Email Management Sales and Financial Report Payroll and Invoicing Data Entry in Quickbooks
Supervisor
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:July 2021 to August 2022 (13 Months)Duties and Responsibilities:Manage 60 FTE Administration tasks - Data Mining, Manage the schedule of the agent, Payroll checking, report daily weekly, and Monthly Manage Escalation calls and Client escalations Coaching and Mentoring
Education History

Field of Study:

Hospitality/Tourism/Hotel Management

Major:

Hotel and Restaurant Management

Graduation Date:

March 2009

Located In:

Philippines

License and Certification:

none

Skills

★★★ Advanced:
SEO, Shopify, Product Listing, QuickBooks, Digital Marketing, Google Spreadsheet

★★ Intermediate:
CMS, Zendesk, Customer Relations, Social Media Management, Social Media Optimization, Xero

Work at Home Capabilities

Internet Bandwidth:

Greater than 100mbps

Working Environment:

Private Room

Speed Test Result:

https://www.speedtest.net/result/15922188621.png

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Huawei

Processor:

i5

Operating System:

Windows 11