• Angelo has been working for 4 years in different local companies in BPO industries. She handled different positions such as Customer Service Representative and Sales Expert. He worked mostly with US client. Angelo was promoted OIC and handled a team consisting of 16 staff and supported the following task:
  • Customer service
  • Inbound Calls / Outbound Calls
  • Email support
  • Chat support 
  • Ticketing system
  • Technical support
• He is proficient in Salesforce, Zendesk, and Microsoft tools.
• Angelo is available to start immediately and she is amenable to working the day shift for any part-time or fulltime position.

Predictive Index Behavioral Profile - Promoter

Strongest Behaviors

• Extremely informal, extraverted, and outgoing; gets familiar very soon after you meet. Communicates effusively, flexibly, and engagingly; draws others into the conversation.
• Almost exclusively focused on people, building relationships, and teamwork rather than technical matters. Uninhibited; very open and trusting in sharing thoughts and in asking personal questions.
• Teaches and shares; often working collaboratively with others to help in any capacity.

Behavioral Summary
Angelo is an outgoing, talkative, very friendly individual, a lively and stimulating communicator. A good mixer who is poised, active and responsive in social situations. The complete extravert; informal and uninhibited in their behavior; understands people well and is capable of using that understanding to gain the friendship and cooperation of others. It is important to this individual to be liked and accepted, and they express themself to individuals or groups with warmth and enthusiasm. Easily understands and accepts other viewpoints, ideas, and feelings, and can be effective at getting diverse groups to come together and collaborate.