Industry:OthersEmployment Period:July 2020 to October 2023 (39 Months)Duties and Responsibilities:
- My responsibility as a custodian data manager was to build a new database for custodians that will help get records faster. Manages the technical environment where data resides.
- Custodians ensure safe custody, transport, and storage of data.
- As a record retrieval specialist my work is to procure medical documents and records about a patient's health care.
- My responsibilities include collecting medical records from health care providers, such as a physician's office or hospital, and then performing data entry services to place the relevant information in a secure database.
- We do this to ensure secure remote access for health care providers, billing departments, or workers processing an insurance claim.
- My duties may require contacting hospitals or clinics to request records. These requests must follow health privacy or HIPAA regulations.
- Cindy acquired a degree in Commerce. She has been working for more than 10 years in BPO, e-commerce, claims insurance, and financial services. She handled different roles such as Custodian Data Manager, Amazon FBA Vendor Manager, Customer Service Representative, and Technical Support Representative. Cindy worked as a Virtual Assistant for 5 years and provided her services to US-based clients.
- She supported the following tasks:
- Customer service
- Data entry management
- Collecting medical data records
- Inbound/Outbound Calls
- Admin tasks such as uploading files, processing orders
- Virtual assistance
- She is proficient in Salesforce, Zendesk, Jungle Scout, Keepa, DS Amazon Quickview, Amazon Seller Central, Hootsuite, Trello, and Microsoft tools.
- She possesses experience in the following areas relevant to Amazon.:
- Seller Central
- Fulfillment by Amazon
- Product listing
- Inventory management
- Jungle Scout
- Keepa
- DS Amazon Quickview
- Negotiating contracts with suppliers.
- Product search
- Order management
- Cindy is available to start immediately and she is amenable to working the day shift for any part-time or full-time position.
Predictive Index Behavioral Profile - GuardianStrongest Behaviors
- Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
- Unhurried and deliberate, stable and will do things using the established process.
- Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.
Behavioral SummaryA very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. CINDY will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.
Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.