Candidate No. 541278
PLAY AUDIO
Shanylow

Administrative

Appointment Setter

Skills

★★★ Advanced:

Airline Ticketing, Customer Service, Data Entry, Booking Assistance, more

★★ Intermediate:

Call Handling, Contact Verification, Conflict resolution, Online Teaching, more

Hourly Rate Gauge

Today's value  AUD $9.95

$9.01

if $ 1 = PHP 42

$10.66

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time

Preferred Timezone:

Australian Central Standard Time, New Zealand Daylight Time, Alaska Standard Time, US Central Standard Time, UK London

Hourly & Monthly Rate:
(inclusive of service fee)

Full Time: AUD $9.95 per hour or $1723.93 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Shanylow has a bachelor's degree in education and graduated as Cum Laude. She described herself as Highly organized and resourceful Virtual Assistant with years of experience seeking to leverage my proven skills in communication, time management, and administrative support to streamline your operations and boost your productivity.
  • She was proficient in having these skills and tools:
    • communication skills both oral and written.
    • Time management and organization
    • Administrative skills
    • Technical Proficiency Strong Attention to Detail
    • Teamwork and collaboration
    • Time management and organization
    • Problem-solving and critical thinking
    • Adaptability and resilience
    • Prioritization and planning
    • Amadeus
    • Citrix
    • GDS
  • She has been an English Teacher for couple of months. Teaching (kids, young professionals, adults) in a clear term to build proficiency, and introducing ways to help them overcome language barriers.
  • She's been a Customer Service Representative for 2 years for 2 BPO companies. Working with Singapore Airlines booking, and handling customer's concerns, queries, and complaints. Working with Xirius XM account assists and solves customers' concern in a timely manner.
  • She has been a Medical Virtual Assistant for 1 year. Scheduling Appointments - Identifying and proposing suitable appointment times based on both the client's and the company representative's availability. Communicating clearly and efficiently to ensure all relevant details are confirmed, including location, date, time, and purpose of the meeting. Data entry - managing patient data entry and performing patient record audits. Ensuring patient data is entered accurately and securely in accordance with HIPAA regulations. dating calendars and scheduling tools to reflect new appointments.
  • Shanylow can start ASAP and open for full time roles.
 
Predictive Index Behavioral Profile - Adapter
 
Strongest Behaviors
 Shanylow will most strongly express the following behaviors:
  • Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
  • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
  • Focused on operational efficiencies: thinks about what needs to be done and how it can be done quickly without losing quality. Impatient with routines.
  • Proactivity in driving to reach goals while moving at a faster-than-average pace. Inquisitive about the world.
  • Relatively independent in taking action on their own ideas. Resourcefully works around most obstacles blocking completion of what they want to accomplish.
 
Behavioral Summary
Shanylow is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

In most circumstances, this individual is accustomed to thinking before speaking and will generally relay information in a factual and direct manner to peers and superiors. From time to time, their behavior may come across as challenging the status quo, and at times, they are comfortable following the rules.

Upon completing a task, they will exhibit a higher degree of sociability, yet when facing an impending challenge, they are more likely to exhibit a reserved and serious persona. Working under pressure is usually not a problem, yet they generally prefer a degree of predictability.
 
Employment History
Virtual Assitant
Industry:Healthcare / MedicalEmployment Period:April 2023 to January 2025 (21 Months)Duties and Responsibilities:
  • Scheduling Appointments
  • Identifying and proposing suitable appointment times based on both the client's and the company representative's availability.
  • Communicating clearly.
  • Ensure all relevant details are confirmed, including location, date, time, and purpose of the meeting.
  • Data entry: managing patient data entry, and performing patient record audits.
  • Ensuring patient data is entered accurately and securely in accordance with HIPAA regulations. dating calendars and scheduling tools to reflect new appointments.
Customer Service Representative
Industry:Healthcare / MedicalEmployment Period:October 2020 to January 2023 (27 Months)Duties and Responsibilities:
  • Ensured eligibility
  • Verified benefits
  • Checked claims status for patients, including those covered by Medicare 
  • Medicaid and United Healthcare.
Customer Service Representative
Industry:Entertainment / MediaEmployment Period:December 2019 to April 2020 (4 Months)Duties and Responsibilities:
  • Timely and effective customer service.
  • Resolved issues
  • Built trust and loyalty
  • Leading to increased customer retention and positive feedback.
Customer Service Representative
Industry:Travel / TourismEmployment Period:April 2018 to January 2019 (9 Months)Duties and Responsibilities:
  • Dedicated Travel Account Agent for Singapore Airlines.
  • Provided exceptional customer service.
  • Assisting booking patients with resolving any issues and ensuring a smooth travel experience.
ENGLISH TEACHER
Industry:EducationEmployment Period:January 2023 to April 2023 (3 Months)Duties and Responsibilities:
  • Teaching (kids, young professionals, adults) in a clear terms  
  • Build proficiency,
  • Introducing ways to help them overcome language barriers
Education History

Field of Study:

Education/Teaching/Training

Major:

English

Graduation Date:

March 2018

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Airline Ticketing, Customer Service, Data Entry, Booking Assistance, Insurance Consulting

★★ Intermediate:
Call Handling, Contact Verification, Conflict resolution, Online Teaching, Inbound Calls

Work at Home Capabilities

Internet Bandwidth:

Greater than 100mbps

Working Environment:

Private Room

Speed Test Result:

https://www.speedtest.net/result/15830371123

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

Acer

Processor:

11th Generation i5 8 core 2.40GHz

Operating System:

Windows 11