Candidate No. 540313
PLAY AUDIO
Jason

Customer Support

Telemarketer

Phone Support Agent

Email Support Agent

Skills

★★★ Advanced:

Customer Service Management, Coaching, more

★★ Intermediate:

Microsoft, Google Apps, RingCentral, more

Hourly Rate Gauge

Today's value  AUD $18.16

$15.88

if $ 1 = PHP 42

$20.27

if $ 1 = PHP 30
Currency Fluctuation Range

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

Employment Preferences

Availability:

 Full Time Part Time

Preferred Timezone:

Australian Western Standard Time, Australian Central Standard Time, Australian Eastern Standard Time, New Zealand Daylight Time, US Mountain Standard Time, US Pacific Standard Time, Alaska Standard Time

Hourly & Monthly Rate:
(inclusive of service fee)

Part Time: AUD $18.16 per hour or $1574.22 per month
Full Time: AUD $18.16 per hour or $3148.43 per month

*Plus GST for Australian Businesses
Remote Staff Recruiter Comments
  • Jason worked for almost 15 years as a Senior Telemarketer, Customer Service Representative, Team Lead,  and Lead Supervisor. He has Bachelor's degree in Political Science.
  • He supported the following tasks:
    • TeleSales
    • Telemarketing
    • Customer Service 
    • Coaching Plans
    • Audit
    • Handling Escalations
  • Proficient with Microsoft Office, Ring Central . 
  • He can start immediately for any full-time position. 

Predictive Index Behavioral Profile - Altruist

Strongest Behaviors
  • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.


Behavioral Summary

A pleasant and extraverted person, Jason is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns. Their congenial personality and friendly, interested attitude make them readily approachable. Jason gets along easily with a wide variety of people.

Their drive is directed at working with and for others. They derive particular satisfaction from doing things for others, the company, management, the team, and for the company’s customers. Cooperative and willing, this individual can be a particularly effective teacher and communicator of the company’s policies, programs, and systems.

Employment History
Lead Supervisor Senior Customer Service
Industry:Computer / Information Technology (Software)Employment Period:March 2017 to June 2025 (99 Months)Duties and Responsibilities:Developing individual coaching plans, providing resources and assistance to individual, audit, and handle escalation
Team Lead
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:March 2008 to January 2017 (106 Months)Duties and Responsibilities:Team motivation by conducting orientation to sales process; developing individual coaching plans; providing resources and assistanc
Customer Service Representative CSR
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:December 2007 to March 2008 (3 Months)Duties and Responsibilities:Telephone Answering Service/Call Center/BPO Work Description : Determines requirements by working with customers.
Senior Telemarketer/Sales Associate
Industry:Call Center / IT-Enabled Services / BPOEmployment Period:March 2007 to October 2007 (7 Months)Duties and Responsibilities:Identifies prospects by reading telephone and zip code directories and other prepared listings.
General Manager/Owner
Industry:Retail / MerchandiseEmployment Period:October 2004 to June 2006 (20 Months)Duties and Responsibilities:Specialization: Marketing / Business Development
Education History

Field of Study:

Political Science

Major:

Political Science

Graduation Date:

October 1999

Located In:

Philippines

License and Certification:

Not Applicable

Skills

★★★ Advanced:
Customer Service Management, Coaching

★★ Intermediate:
Microsoft, Google Apps, RingCentral

Work at Home Capabilities

Internet Bandwidth:

Between 5mbps to 100mbps

Working Environment:

Private Room

Speed Test Result:

Not Applicable

Internet Type:

Fiber

Hardware Type:

Laptop

Brand Name:

customized Desktop

Processor:

Intel core i7

Operating System:

Windows 11